Daily cleaning, installation of cabin HEPA filters on flights from India to Albuquerque
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,106 active cases of COVID-19 diagnosed in US and 0 deaths as of Mar 3 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Albuquerque.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Albuquerque is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Albuquerque with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Albuquerque up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Seat was very comfortable."
Cons: "Everything was good, one little thing, just had to wait for crew member to respond to the bell."
Cons: "I do not find anything to complain. My first choice will be Emirates."
Pros: "Flight crew were excellent."
Cons: "Best flight ever. Everything was perfect . Best crew ,"
Pros: "Good like always"
Cons: "All perfect"
Cons: "During checkin process they weighed my laptop bag along with my hand baggage a small suitcase. Laptop is considered as personal item. The combined weight exceeded 7 kg and hence I had pay for excess baggage even though my checked in Baggage were close correct 23 kg limit. This was an issue with most"
Pros: "Crew was very nice"
Cons: "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."
Cons: "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"
Pros: "Nice and clean flight good crew"
Cons: "Nothing as such"
Cons: "Crew was a little less cooperative than my usual Emirates experiences"
Pros: "I like the dealing of staff members"
Cons: "Didn’t like behavior of Dubai airport’s staff. They were too rude and Newark wheelchairs helper were asking for too much tips. Are they allowed to ask for tips and speak rudely with senior citizens. Please give attention towards these problems"
Pros: "Good overall service."
Pros: "We liked the service that was given, the crew member was nice."
Cons: "We didn’t like how are seats were all messed up, my kids, my wife had all different seatings."
Cons: "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."
Pros: "Good, entertainment & comfort"
Cons: "Crew not bad"
Pros: "Food, Service, entertainment"
Pros: "I liked the service provided."
Cons: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."
Cons: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
Pros: "The overall experience was good from boarding to disembark. emirates is a quality airline with affordable pricing. Planes were neat and clean cabin crew did their job at their best."
Cons: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."
Pros: "No commutation no help for transit"
Cons: "I am a women no help first time fling with them"
Pros: "Cabin crew was courteous. Food was good."
Cons: "Boarding we haphazard."
Cons: "Always spicy food"
Pros: "Food was good"
Cons: "Crew was not so great"
Pros: "Everything except food"
Cons: "Nothing as such."
Cons: "Had to wait 5 hrs to get my boarding pass"
Cons: "Food was not tasty or interesting."
Pros: "Services and schedule and on time departures and arrivals."
Pros: "It was comfortable and efficient."
Pros: "Service Gluten free food provided."
Pros: "All is good"
Pros: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Cons: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."
Pros: "The Airbus was very good -as comfortable as possible in Economy."
Cons: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."
Pros: "Everything Emirates is the best"
Cons: "No reason to complain."
Pros: "Overall ok, food n entertainment was good"
Cons: "You cannot request seat preference, did not help!!"
Pros: "I am sure I did this review on ce already!"
Pros: "Very organized boarding"
Pros: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Cons: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."
Pros: "The ground and on-board staff was courteous and efficient. The specious seating and clean men's room were added bonus."
Cons: "Coffee was ok, but could be better."
Pros: "service was excellent and crew was very polite"
Pros: "Leg room, seat comfort, crew, service"
Cons: "Food, stay at dubai hotel"
Cons: "Delhi to dbx was uncomfortable & they have changed our seat without any warning"
Pros: "My ankle was fractured and the crew (both at the desk and in the plane were very supportive. My experience was better in India (as Delhi airport) than in Dubai and Boston."
Pros: "Elegance in general"
Cons: "Nothing to complain"
Pros: "I am a frequent flyer for abt 10 years but airline does not give any advantage to regular custoners. As per IATA in case if stay more than 8 hoursin transit they should provide complementary rooms to aged people atleast. Very POIR customer service"
Cons: "Airlune doesnot differentiate between firime customercand its own frequent flyers customers. I prefer other airliness for better customer service."
Pros: "The crew were nice, entertainment was very good"
Cons: "The Delhi staff were very rude, the baggage allowance was inconsistent in terms of inbound and outbound flights, was excessively charged!"
Pros: "Big aircraft made it a smooth flight"
Pros: "The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen."
Cons: "The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through."
Cons: "Seats not comfortable for long haul, better care"
Pros: "Attention and comfort"
Cons: "Boarding process could be better. They can board the end rows first and go back to the first rows. This will help with better flow with passengers not blocking the pathways."
Cons: "Flight delays were unimaginable"
Cons: "Better time management."
Pros: "Good food and crew"
Cons: "Free WiFi"
Pros: "Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak"
Pros: "I’m so grateful for all the movies"
Cons: "Flight was delayed bc of Pakistan air space so I had to take 3 planes instead of 2"
Pros: "Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok."
Pros: "Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that."
Cons: "Tell Air Hostess to be polite if any one asking for something it’s part of their job"
Pros: "Every thing is excillent"
Pros: "Better food ! I had food positing with the meat roll that was provided from Delhi The tv was not working"
Cons: "Food has to be better"
Pros: "The entertainment selection was diverse."
Cons: "Seats in economy were too cramped."
Pros: "Good crew unlike previous experience few months ago."
Pros: "Crew members were friendly."
Cons: "Bathrooms need freshners, many passenger, infants , kids use it. It smell not unclean ."
Pros: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."
Pros: "Treated with kindness and courtesy by ground and cabin staff."
Pros: "Window seats on the upper deck have additional luggage storage bins and seem to have more leg room than seats on the main deck."
Cons: "Keep all babies in one section of the aircraft"
Pros: "Staff were efficient and friendly, constantly offering juice and water."
Cons: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"
Pros: "Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent"
Cons: "Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!"
Cons: "They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly."
Cons: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"
Pros: "Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food."
Cons: "Almost nothing"
Pros: "Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights."
Cons: "See above."
Pros: "I like the lufthansa Flight. The Crew was Amazing."
Cons: "I didn't like there UNITED Flight merger/connecting flight. United flights are not comfortable at all especially seat's cushion. There in-flight Touch Screens are pathetic. Either United Airlines need to upgrade there planes or Lufthansa should think of avoiding them"
Cons: "My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways."
Pros: "Movie choices"
Cons: "Crew was very very rude , special meals were not provided in spite of being confirmed many weeks before"
Pros: "As always, Lufthansa provides a great flight experience. Attentive crew, clean seats, and good leg room. Will fly Lufthansa again and again."
Cons: "Food wasn't as good as last year. Not bad, just not as good."
Cons: "bad business class experience, requested assistance 2 but only one came that alsoafter so much hassel will never travel or recommend"
Pros: "Courteous service."
Cons: "Food is bland, unimaginative and below par. No english news papers."
Cons: "Flight was an hour and a half late!"
Pros: "The airlines gives the best flights possible."
Pros: "Ground Staff helpful. Cockpit pilots communicated effectively. Cabin staff was courteous."
Cons: "The wait prior to takeoff. Flight departed late. The gate counters at IGIA, New Delhi were allowing some passengers to pre-board early even though the passenger was not senior citizen or handicapped, or family with children. Food from New Delhi to Frankfurt was less than optimal in taste."
Pros: "Great services and very good food."
Pros: "Food snacks were awful."
Pros: "Very polite and helpful staff"
Cons: "Food could be better"
Pros: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."
Cons: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."
Cons: "Everything was good"
Cons: "wheel chair crew ignored us during boarding. my mother had to walk to the gate which was very difficult"
Pros: "On time."
Cons: "changing seat assignment"
Cons: "Leg space is tight"
Cons: "Lost my Baggage for 2 days."
Pros: "Checkin was timely and the agent helpful!"
Cons: "The immigration line was way too long in New Delhi."
Pros: "The airbus seating was comfortable. It was my first time in this type of plane, and it was a great experience, even in coach class. The crew was great. I gave respects and received 10X more. Thank you Lufthansa!"
Cons: "I don't eat much on long flights so I don't have much to share, though I did feel that food quality can be better. To be fair, the same comments apply to all other airlines that I have flown, with Emirates being the exception. No big issues for me personally, though."
Pros: "Seats had extra legroom which was very nice."
Cons: "Screens were on by default and hard to figure out how to turn off. Ads are very annoying."
Pros: "Great crew"
Cons: "Very old entertainment system"
Pros: "The crew was great, as always. Unfortunately, my seat mate was very overweight, pushing into my space. No fault of BA except that bigger seats would help the "growing" population of travelers."
Cons: "Bigger seats for bigger travelers. Especially on long flights. Those of us that are less full figured would be more comfortable. Go back to the system that includes one checked bag and one carry on as included in the advertised price. I know that airlines need to be more competitive, but the ala carte for luggage is not acceptable. Instead, offer an opportunity for customers t donate to offset the carbon impact. Thanks"
Pros: "Crew is was good. I did experienced something I have NEVER experienced before. While people were STILL trying to get to their seats the pilot pulled from the gate. I was extremely surprised that such action was done. Everyone should be seated before plane pulls from the gate."
Cons: "Before pulling from the gate all passengers should be seated."
Cons: "Poor service overall."
Pros: "Bas crew service since economy. All the time i see bottle of water and when i ask for one the answr js always no bottle will bring a cup and disapear. Crew just allowed people. To stand and have a chit chat outloud next to people trying to sleep. It happened 3 times."
Cons: "Bathroom are so dirty. Windows are dirty. Food tray is dirty. I wonder if a deep cleaning is done everytime the trip is over. Plz upgrade ur planes as well."
Pros: "Yea the crew members were very polite and nice"
Cons: "There was no charging point in the plane in my returning flight so that was a bit disappointing"
Pros: "Comfortable economy seats. Excellent experienced staff."
Cons: "Food was so so. Entertainment system is old and a bit slow."
Pros: "Breakfast was tasty"
Cons: "Food choices not good for lunch/ dinner"
Cons: "Bit of delay."
Cons: "Delayed 30 minutes"
Cons: "Lost 4 sets of golf clubs."
Pros: "I liked that we landed 30 minutes in advance for both flights to and back, compared to the other parallel flight via SAA which was delayed 2 hours when we arrived back."
Cons: "I didn't like the cheese roll I asked for as the whole roll and cheese was literally stuck to the bottom and parts of the bottom of the roll were mushy. The staff were professional but lacked personality and seemed a little hollow."
Pros: "Food was good, constant attention to hydration from cabin crew. A nice touch with the ice cream."
Cons: "Seat size"
Pros: "Short flight so no food"
Cons: "All good"
Pros: "Flight was over all comfortable."
Cons: "No snacks were provided."
Cons: "Traveling business class it felt as if I am traveling in city bus plane was so old seats were falling apart and above all the way ba staff most unfriendly people I was just imagining if this they do in business class what they must be doing in economy class I will not recommend any one to travel from Phoenix to Delhi on B A Jiten"
Cons: "Seats spacing, food"
Cons: "This is by far the worst business class experience ever. Really bad. Never seen business seat so tight. 2x4x2 configuration in business is just not acceptable."
Pros: "Flight from Delhi got delayed thus missed connection to Montreal . Put on flight to JKF - Montreal , which didn’t made any sense as we live in USA . Thus requested to be placed on flight JFK- BTV. Then that flight was missed by 5-10 mins , plane was still attached to gait as we reach at gait & it was 2240 pm & flight time was 2250. So spend the night At airport floor with two kids & seven people total in party . No compensation was given at all . BA is the only carrier that charge money to pick up seat assignment in advance more 24 hrs ."
Cons: "Everything mentioned in above section ."
Cons: "my ticket was suspended for no reason, asked me get another ticket book , can't board, later a lady ( Sonam ) there in check in counter resolved. The check in Staff Mr. Gaurav at India airport was rude and over smart while talking to me, he pretended he was busy , but who is FREE in this world. Poor experience at the time of check in. and yes Thanks to Sonam who walked extra mile to talk to customer care of british airways and resolved for my ticket. Finally I could board. Even if ticket was suspended why it was not informed me to take any pro active action, why I had to wait in long queue to know that my ticket was suspende, IS IT NOT RESPONSIBILITY OF BA ???"
Pros: "the crew, watching movies on the flight"
Cons: "all the sick people around us, small spaces, food, arriving late due to airports (not the flight itself!)"
Pros: "Nothing really."
Cons: "Seats, entertainment system. Lounge at Heathrow airport served bad food. Bread had fungus in it. I pointed out to the staff there, and there reaction was "no big deal" !! There is such a big difference in"
Cons: "Overpriced and outperformed by the Budget Airlines."
Pros: "Good friendly service. Flights were on time."
Cons: "Food, especially breakfast is atrocious. Stupid to have to go through security again at Heathrow when you are transferring"
Cons: "Got sick with the food I had on flight from Del to London and was puking through my next flight from Lon to Van"
Pros: "One of the staff members at the gate was very courteous and kind when we were late to the counter."
Cons: "At the check-in counter, there were two lines. One that showed Madrid and one for last minute flights. It appeared to be the same line where others were waiting for flights that left at the same time. We were standing in line for 25 minutes for check in before being told it was the wrong line. There was a charge even beverages, which was unexpected."
Cons: "The airplane was shaking all the flight"
Pros: "I have no complaints about the flight. It was a full flight but we tooked off in time and food/ drinks service was prompt. Unfortunately I left my phone on the flight and I have not got it back yet, a full week later."
Pros: "The flights was quick!"
Cons: "British airways didn't transfer my bag to the next location. I spent all day in Zagreb freezing and missing my jackets and warmer clothing which were all in my suitcase. I had no time to purchase anything, therefore no receipts for them to reimburse me for the inconvenience."
Pros: "The seats assigned."
Pros: "Flight arrived early at destination. Movie and TV options were. good. Crew was fine."
Cons: "Ran out of dinner options early. Screen for entertainment was small. Boarding area in London is away from bathrooms and shops so once you are screened in, you're trapped until boarding."
Pros: "The service was great, plane was clean, entertainment was great, food was OK but not great."
Cons: "In economy the seat spacing was very limited. It was worse than many US domestic flights. If the seat in front was reclined, the TV screen was about 12-15 inches from your face."
Pros: "The crew tried to keep me comfortable. Even though I was in a regular seat despite paying for a premium seat"
Cons: "When I reached the boarding gate, the attendant took my boarding pass as if he was checking something and changed my seat without asking me, issued me a new boarding pass... no explanation. I had a long flight to London from Delhi already so I was too tired to immediately realize what he had done. It only occurred to me when I boarded the flight. I had booked a premium seat in advance and had paid $175 extra for it. He basically moved me to a regular economy seat at the back without asking me or refunding me. That's fraud."
Cons: "for the price I paid the service did not offer complimentary food or even water or soda."
Cons: "The boarding could be more organized. In New York they boarded the first class ok but the others they just told everyone to come up. W it was not done row by row. The breakfast coming back was horrible. Other than that great."
Pros: "I like the comfort of the BA planes even for such a short hop, efficient service and fast."
Cons: "Shame the service no longer includes a complimentary snack/drink, especially as the prices have not changed. Doesn't encourage brand loyalty, although on that route BA sadly have the monopoly."
Pros: "Plane had a bit more legroom than others I've been on recently. That was a pleasant surprise"
Cons: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."
Pros: "787 is new. boarding was mostly efficient, although i was prevented from boarding even though there was nobody in queue due to some rules. food was good. entertainment was pretty complete. crew did well, but their command of english was not as good as one might expect."
Cons: "787 had issues with the window tinting. although it was a day flight, it felt like a night flight, with the expected effects on jet lag and fatigue. also, in premium economy, my seat was in the very last row, next to the toilet with no window, even though it is a window seat. to call a seat the 'window' seat, and then have no window is deceptive."
Pros: "Crew was fantastic, food and drinks were of a very decent standard."
Cons: "Boarding was in a cramped corner so a bit confusing, no enetertainment at all on a (very) old plane."
Pros: "Inflight crew was good and polite."
Cons: "Made me go in economy class que to enter the aircraft inspite of I having paid the 3 times more expensive business class ticket. Business class seats were too small and uncomfortable compared to the other airlines. Loos and facilities were not in accordance compared to the other airlines."
Cons: "I don't know they farmed my flight out to another airline"
Pros: "Individually the crew was quite nice and tried to do their best to their best."
Cons: "Dirty toilets. No toilet seat covers. Ran out of toilet paper. No oversight to basic hygiene given a 12 hour flight."
Cons: "I HAVE FLOWN OFTEN ON OTHER AIRLINES & IT WAS THE FIRST TIME TO FIND OUT THAT BRITISH AIRWAYS ONLY ALLOWED ONE FREE CHECKED BAG AND I HAD TO PAY $200 WHEN I ARRIVED AT THE AIRPORT, $100 FOR THE 2ND BAG & $100 BECAUSE IT EXCEEDED 51 LBS"
Cons: "Old aircraft on sector"
Cons: "Food was not good"
Pros: "I didn't have to swim home."
Cons: "Everything! Old dirty plane. Anounsments made by a man who's accent and poor English Meade it impossible to understand the same anounment that I thought I had memorized."
Cons: "They gave us the smallest sandwich in the history of the world! Older, outdated plane."
Cons: "Flight delayed three times."
Pros: "American Airline planes are too old"
Cons: "American Airline planes are too old"
Cons: "Seat too cramped"
Cons: "Flight was delayed almost an hour. Being that it doesn't arrive in ABQ until almost midnight, a 52 minute delay means I don't get home until almost 2 in the morning. Seats also seem to be kind of narrow on the 737-800. I'm not a big guy, but I am still bumping shoulders through out the flight."
Pros: "Getting to my destination"
Cons: "Having air conditioning on an aircraft on a hot summer day is critical. Especially on a 2 hours delay on the tarmac!"
Pros: "Comfy seat, great entertainment options"
Pros: "Good flight. 3 hour duration at night. I flew in first class, as the extension of my business class flight from Paris."
Cons: "Had to use a wheelchair service in terminals. Me and another victim were wheeled to 40 feet from the check in desk and the guy took off without further instruction. I hobbled to the counter to make sure we were on the pre-board list. Defeats the purpose, but whatever....."
Cons: "Commuter jet—no comfort. No jetway, we were on airplane stairs."
Pros: "The crew was very nice Seats very confortable"
Cons: "Honestly nothing could be done better. Loved it!"
Cons: "I paid extra for an emergency exit seat. The seats in the row were visibly different from ones nearby -- the seat padding was gone (felt like I was sitting on a board) and the seat bottoms slanted down producing a feeling of sliding out of the seat."
Cons: "The wifi signup process not seemless with Android."
Pros: "Crew was amazing. FA's were great."
Cons: "On time performance."
Cons: "Flight could have been on time"
Cons: "Es on flight 5799 which was delayed over four hours and finally cancelled. Delay without explanation but did not appear to be weather related. Cancelled because no crew available. Put on another flight that was to leave st 10:45, but delayed due to weight restrictions without luggage."
Cons: "Our 5:30am flight was delayed for over 4 hours causing us to miss our connection. So by the time we got to our destination we had wasted the entire day. This was a loss of an entire day of our vacation. This was our first time traveling with American. We will never book with them again."
Cons: "21/2 delay....no explanariin. But flight attendants did not show up until 9:15 and yet plane had been on the ground since 8:30. Seems poor planning on airline’s part"
Pros: "The crew was good"
Cons: "Paid $330.00 +/- for a one way ticket. Some how i messed up on the date and had it for 8/3/18 instead of 8/2/18. Had to pay an additional $500 + for the change. I understand that the fault didn't lie with AA, however, the rate for changing the ticket borders on the ridiculous. I have to travel quite a bit as of late for work, I am doing all i can to Avoid using American. There were others on the flight that paid for first class that didn't pay as much as me and i was stuck in boarding group 6. It really feels as though American is only in it for the dollars, not the customer service."
Cons: "Flight delayed due to weather issues then compounded by crew issues. Would have been tolerable if they had been upfront about it instead of doing the one hour delay, then another hour, then another hour ad nauseum. More than 3 hours total."
Cons: "The flight was delayed due to weather"
Pros: "The plane had really soft, puffy, comfy headrests. These were the best headrests I've ever encountered on any flight. I wish these were on every plane."
Cons: "1. Departure gate gets inexplicably moved to an entirely different concourse. 2. Gate agent offers to check bags through to destination, then when I go up, offers to gate-tag my bag. Why did you say you could check the bags through, then? 3. The long, ridiculous AA boarding process consisting of 9 groups and 2 short lanes, taking about 20 minutes to get 30 people outside. 4. 30 people wander around outside on the tarmac, trying to find a sign for Albuquerque. 5. BAGGAGE HANDLERS tell some of the passengers that the planes have been switched, and we should now board the plane marked Flagstaff. 6. Gate agents come outside, receive information from -- again -- BAGGAGE HANDLERS -- and then tell everyone to go back inside. 7. Once inside, gate agents tell passengers they have no idea what is going on, where they will be departing from, or when. 8. Gate agents tell passengers to go through the (long, ridiculous) boarding process a second time, and get on the second plane on the left. 9. A couple of PASSENGERS remind the gate agent that the baggage handlers specifically said that plane was not going to Albuquerque. 10. Gate agents change their minds, and tell passengers to get on a different plane. 11. We finally get on the damn plane."
Pros: "They were gracious and courteous, the flight attendants. Very nice people."
Cons: "The last seat empty thing was weird but im sure that has to do with some new regulations or something and not the airline itself."
Pros: "First class is always comfortable"
Cons: "Headline tells it all. First thing passenger did when he sat down was hand flight attendant a$5 bill, which she accepted she made sure he and the others in row one were served preboard refreshment. The rest of us not, as she was so engaged with the favored passenger. Not good!"
Pros: "Comfortable aircraft with an efficient and present crew."
Cons: "First, passengers had to wait in the main terminal for a bus ride to a remote terminal to wait to board. The only food items offered in first class were unhealthful packaged snacks. On a flight such as this, at 8:12 am, something like a breakfast wrap would be more appropriate, especially considering the fare charged."
Pros: "IFE very good"
Cons: "No legroom"
Pros: "I lost money, I came back a day later wish it wasn’t plan and is NOT ok ."
Pros: "Booked through Kayak. Confusing because paperwork says Alaska Air but I was flying American. I understand subsidiaries but you need to be informed as the airlines are at different terminals. The flight was great. That ticketing glitch was bad."
Cons: "The flight was five hours late leaving Phoenix due to not having a crew"
Pros: "Super smooth flight - it’s an average commuter flight - no fancy bells and whistles."
Cons: "The legroom sucked. I’m 6’1”, and my knees were up against the seat in front of me."
Cons: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."
Cons: "AA claimed the overhead storage was full and took my carry-on. Except I walked by at least 15 spots that easily would have fit my bag. They made us pay $50 to check-in luggage, but then didn't bother to put the bags on our flight. They also tried to charge us twice for the privilege of checking bags. They had no flights that would get us home on the same day, then claimed that since 12 hours had elapsed, we had to repay to check bags. During the flight, they had non stop commercials for their credit card. Ugh"
Cons: "No problems."
Pros: "Seats were overall comfortable, food was adequate, flight attendants where nice, and great selection of movies."
Cons: "We weren't able to choose seats at time of booking and AA gave my fiancee and I seats on different parts of the plane; AA employee suggested we ask other passengers to switch with us, which is not convenient or preferable--it shouldn't be difficult to put 2 people next to each other on such a large plane; almost 3 hour delay made a really long flight (over 10 hours) even longer causing us to miss our connecting flight; boarding passes where reissued but we had to pay extra baggage fees since AA transferred to a different airline and didn't provide vouchers or other ways to cover baggage fees which where originally covered by the ticket; new boarding passes didn't include our TSA precheck status which was on our original boarding passes, so would have had to go back to ticket counter to get boarding passes reissued or go through regular security line--both inconvenient and time consuming-- would be nice if AA paid more attention o these details"
Pros: "Uncertain why there are 9 boarding groups, seems to be excessive/confusing."
Pros: "It was a short trip, LA to Albuquerque. Flight attendants were nice, plane was clean, and I was comfortable enough to sleep all 2 hours"
Pros: "I like the food."
Cons: "Japanese shows without eng subs."
Pros: "On time flights, friendly crew"
Cons: "Cramped seating, uncomfortable cabin temperature, very hard/jolting landing"
Cons: "Flight path at the end had to many turns kinda made me sick"
Pros: "Lost baggage"
Cons: "They have it arriving with me. But cannot locate it. Normally they would know where it was."
Pros: "Friendly crew"
Cons: "Zero entertainment. Flight sat on tarmac as they tried to fix some technical issues after taxiing"
Cons: "Prices are high and changes are frequent on rates"
Cons: "The touch screens were less than responsive. They weren't very touch sensitive."
Pros: "Flight got cancelled"
Cons: "delayed flight schedule as always with AA. messy boarding procedure. horrible scary landing at DFW."
Pros: "The American Airlines plane was very clean and spacious. The staff were very friendly and attentive at all times. I enjoyed the food served and the selection of movies offered inflight was excellent. I would definitely travel with American again."
Cons: "I wish the vegetarian meal was a little better thought out! It tasted a bit like hospital food."
Pros: "It he seats were very comfortable There was enough leg space Crew was excellent The timing was good"
Cons: "Lots of turbulence."
Pros: "Nothing in particular."
Cons: "The 10:50 PM flight was delayed beyond midnight with no prior indication. The reason given was the flight from Dallas delayed due to weather. This looks childish. Why not pay for inconvenience. Is our time and hardship so invaluable?"
Pros: "The attention great. The time was OK, the assistant for my mom great, easy for her to go through the airport was excellent."
Cons: "The waiting on the terminal for the wheelchair assistance, when you get home you want to onboard fast. But it was ok. a little impatience."
Pros: "Flight was on time."
Cons: "Seats are uncomfortable, too narrow, and little leg room."
Pros: "Friendly crew."
Cons: "I did not like how I requested a same day flight, was presented with a low fare, so I took it, and it was deceptively a different day months in the future. . . This is not a flight I feel I should have paid for, as I feel I was deceived"
Pros: "On time. No issues"
Cons: "Food could have been better"
Pros: "The flight attendant was amazing. She was friendly, courteous and went out of her way to make my flight very enjoyable."
Cons: "Single worst airline ever"
Pros: "Ease of finding gate"
Cons: "There were several cases of couple who purchased tickets together were separated on the plane & no one knew why they were arranged that way. No solution offered at counter."
Pros: "Great crew"
Cons: "Plane was over 2 hours late. It was tiny. Super claustrophobic."
Pros: "What did I like? Nothing. It was United Airlines, and it has been a long time since there was ANYTHING to like about United. Usually, the best one can hope for is that there is plenty to TOLERATE. Unfortunately, this trip did not rise to that standard."
Cons: "UA to Denver cancelled due to maint, issue. Re-booked thru LAX on Delta. Arrived 12 AM vs. planned 6 PM (w/ 7 AM meeting the next day). Delta is 6-block walk outdoors from United at LAX. TSA pre-check didn't show on the Delta ticket issued by United, leading to another hassle at Security."
Cons: "2 hour delay."
Pros: "Things were new"
Cons: "Seats were smaller, legroom was less, seatbacks when fully upright push your heard forward so when I fell asleep, my head kept falling, NO FREE ENTERTAINMENT. They tell you to download the app mid-flight to get free entertainment, but you need to pay for wifi to access the app store."
Pros: "It was a short flight"
Cons: "The persons sitting next to me"
Pros: "Great crew!"
Cons: "Not the airline’s fault. Bumpy ride."
Pros: "Despite all the security checks, it was easy to board even in group 4. :)"
Cons: "Food was just mediocre. Would be nice to see a menu. They didn't offer slippers and the eye masks for the long flight. Comfort plus seats were spacious not really "comfortable:"
Cons: "The flight was about 9 hours delayed and I didn’t feel like anyone was trying to make up for it"
Pros: "comfortable seat"
Cons: "delayed 2.5 hrs, stood in jetway for 15 mins while crew fixed seatbelt issue. snack was poor; limited options for soda, small pour & only pretzels as snack!"
Cons: "Had a one hour delay on thtarmac waiting for de-icing...weather related."
Cons: "My connecting flight was delayed by 4 hours due tknsmong in India. I called United ahead of time to tell them I was not able to make my flight and if there was anyway I could get a new ticket. The representative was confident that 40 minutes between my flights at Delhi was enough time to make it despite me reminding her about the time it took to get off the plane, pick up my luggage, get through immigrations and travel to my terminal. She was very wrong. She insisted I call them when I land and that I go to the ticket booth. Little did she know that once I miss my flight my ticket is no longer valid and I was no longer able to enter the airport in India. Once I reached the entrance I was directed to a Untied booth all the way at the end of the terminal and was told to buy a new ticket. There was no United representative at this booth. I waited 3 hours and even called the number posted at the booth. No one picked up and no one came. I had wasted several hours. I ultimately decided to buy a ticket online spending another thousand dollars to get back home when I was told that I would be given a new ticket at the booth by United. But I had to wait another 24 hours outside the airport because I was not allowed in so early prior to my flight. Very unprofessional and unhelpful when I needed it the most."
Pros: "On time"
Cons: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."
Pros: "Crew was excellent!"
Pros: "Good progress info in-flight from cockpit"
Cons: "TSA lines at SFO Terminal 3 are a zoo, precheck included. United gates had no facilities available to plug in a charger. C'mon folks, it's 2017, one wall outlet with two kids sprawled on the carpet next to it isn't enough. The 'grab a snack' box had one crumpled cellophane package of peanut butter crackers. Yum."
Cons: "I appreciate the in-flight entertainment idea, but the execution leaves something to be desired."
Cons: "Personal entertainment did not work. Most first and business class airlines have a screen to see the movies."
Pros: "Flight was late"
Cons: "Thirty minute delay with pushback in San Francisco"
Cons: "some folks didn't use ear phones watching shows so i had to hear annoying entail mentioned selections. I had ear plugs fortunately :) didn't find anything I'd watch in entertainment. enjoy learning/science/documentaries"
Pros: "Food and entertainment was good..."
Cons: "Baggage delayed for three days... had a terrible unnecessary painful stay at delhi,india.. claimed for compensation since July 19th, still on pending..."
Pros: "The crew was a little harsh to passengers and rough speaking. 2 of them stood out from the rest."
Pros: "The attendants tried to be cheerful in a difficult situation."
Cons: "Once we were boarded we waited for a long time in a crowded stifling hot plane. Requests to the crew were met with helplessness on their part!"
Pros: "There were no delays"
Cons: "Even for a smaller person like myself, it was quite cramped--moreso than what I've noted in the past"
Pros: "Really fast and efficient boarding"
Cons: "The flight was really bumpy which I realize isn't anyone's fault but I couldn't wait till we landed...also they announced that as soon as we were at a certain altitude they would begin beverage service....which I was really looking forward too , and then ten minutes later they announced that they were cancelling beverage service."
Cons: "The entertainment screen did not work, After repeatedly asking for an aisle seat - I was asked to pay $200 for a seat selection."
Pros: "We arrived on time and I had no problems ."
Cons: "Everything was ok."
Pros: "Everything went smoothly and as planned."
Cons: "nothing to complain about on this flight."
Pros: "It was on time and I had no problems whatsoever."
Cons: "The upgrade was pointless as it put me next to the Bathroom. Food was inedible. Crew was testy"
Cons: "Crew remained their usual ignorant, uninterested , back-of-the-plane kitty party groupies"
Pros: "The crew was polite and courteous. Aircraft was clean. The flight even landed way ahead of schedule. Overall a great return flight"
Cons: "The food seemed overpriced for what it was. I passed as it didn't look very appealing."
Pros: "Direct flight Flight take off and landing timing"
Cons: "Packed like sardines. Way too much Crew unmindful of passenger comfort (attitude) Food was just ok, especially the soggy sandwich snacks"
Pros: "Not much"
Cons: "Pay for drink Old farts as crew ..sulky and not helpful"
Pros: "Again, great staff at the gate and crew aboard. Short flight but very comfortable."
Cons: "It was freezing!"
Pros: "The crew was very courteous and kept us up to date."
Cons: "I did not like that both planes they put us on were broken. We were very delayed"
Pros: "On time both ways"
Pros: "Staff was nice and attentive"
Cons: "Flight was delayed"
Pros: "I liked the fact that it was a direct flight and the departure and arrival times were just perfect. I really liked the cookies they had. If I had wanted to use it, there was WiFi available."
Cons: "We took off late due to mechanical problems and I think the practice of allowing first class passengers to board first and then get in the way of other people trying to board later is inefficient."
Pros: "Great Dep and Arrival times. Punctuality. In fact flight arrived an hour earlier."
Cons: "In flight service appeared to be just mechanical.."
Pros: "The flight was safe, the crew courteous. Why persist in jamming people into seating that is uncomfortable and unhealthy."
Cons: "Why persist in jamming people into seating that is uncomfortable and unhealthy."
Pros: "Okay crew."
Cons: "Cramped, uncomfortable seating. Departure time and gate changes."
Cons: "When traveling with a service animal, it's kind of a given that I would be seated where there would be room for my dog. My dog is 70 pounds. There was no room for him to sit in front of me. The flight attendant just says "he can't sit in the isle". I asked her where would you like him to go? She says "not in the isle". A 2nd attendant was able to move me to a front row where there was space for him to sit on the floor in front of me."
Pros: "The crew was very nice, the food was good and boarding was quick."
Cons: "The seats were terribly uncomfortable, and the WiFi was expensive. Plus, when I got to my destination, my suitcase has been damaged and a few items were missing."
Pros: "No problem flight"
Cons: "Announcements from cockpit inaudible"
Airlines flying from India to Albuquerque have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from India to Albuquerque
Masks required on board, masks provided on flights from India to Albuquerque
Social distancing seating
Middle seats unavailable to book on flights from India to Albuquerque
Testing for antibodies, testing for symptoms for flights from India to Albuquerque
Waiving of change fees. Search flexible flights from India to Albuquerque