Daily cleaning, installation of cabin HEPA filters on flights from Indiana to Oklahoma
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Scores according to KAYAK customer reviews
Pros: "Amazing crew"
Cons: "I had booked a window seat, the when I went to board, it was changed to an isle seat. I find that I dislike the sole due to the rudeness of people in general and I kept getting hit with purses and such from passing passengers."
Pros: "We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors."
Cons: "DL needs to find a better way to manage food and drinks for FC during the COVID 19 era."
Pros: "Easy boarding. Good entertainment. Didn’t bother me too much."
Cons: "Better good. More comfortable seats"
Pros: "Comfort, efficiency and entertainment were great."
Cons: "Crew was a little sassy and sour. Maybe one gal was in a happy mood."
Cons: "Superb service on board and at kiosk!"
Cons: "Too cold"
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Pros: "The flight was 90 minutes late"
Cons: "On time performance"
Pros: "Very helpful flight crew."
Cons: "A little unexpectedly bumpy."
Pros: "Nice comfort plus seat. Nice host staff"
Pros: "Amazing crew!"
Pros: "Overall was a good experience"
Cons: "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"
Pros: "Friendly crew."
Cons: "A bit bumpy"
Pros: "Having the whole center three seats to myself. The food and beverages were really good as well."
Cons: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."
Cons: "It was too cold on the feet during the night. The blanket was not enough. The food lacked good vegetables. The asparagus was too tough. If you wanted to avoid sugar, you could not eat breakfast."
Pros: "It is good to be able to go straight to Paris without connecting."
Cons: "Boarding was a bit slow."
Pros: "Direct flight"
Pros: "direct flight from IND to CDG!"
Pros: "The crew was awesome and helped out tremendously when anything was needed!"
Cons: "On my trip from Atlanta to Mexico City it was overbooked, they booked me on a different plane, which was 2 hrs delayed...which caused me to missed the flight from Mexico City to leon."
Pros: "The pilot was extremely informative The stewardesses were helpful It was a delayed flight and they made it relax"
Cons: "Bad weather at LGA"
Pros: "Attendant was very good at explaining ground staff members actions to a fellow passenger"
Pros: "In general the crew attitude toward passengers"
Cons: "Toilets have been modified that a person could barely do his needs"
Pros: "Upgrade to ComfortPlus. Movie."
Pros: "Seat was narrow from side to side; so short from front to back that only half my thigh was supported; hard; and pitched slightly forward from uneven wear. This was an exit row, so I had legroom at least. I’m 5’4” and trim. A taller, or broader person would not fit!"
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Pros: "Crew members were very nice and pilot did a great job flying thru turbulence"
Cons: "I don't have any compliants"
Pros: "Smooth travel and good service."
Cons: "Bad boarding area in SLC."
Pros: "Crew that's it"
Cons: "The flight was 2 hours plus late and we couldn't get an accurate update as to when to pick up our son. We got text messages that were never updates, online your information was wrong and when we called agents had the wrong flight information. Terrible experience all around."
Cons: "The leg from Atlanta to Pointe de Pitre had no wifi or even old style entertainment. Bring a book!"
Cons: "Before was better no now"
Pros: "Very comfortable seat and nice boarding and exit."
Cons: "Not clear at all on what was complimentary, etc. Had a very large man next to me, practically sharing my seat so getting any needed work done was out of the question unfortunately."
Cons: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Cons: "The customer service was horrible! I specifically paid more to be able to pick seats and sit next to my husband apparently for nothing."
Pros: "No wifi couldn’t do any work"
Cons: "Was looking forward to completing some work but the wifi never came on."
Pros: "Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats"
Cons: "Spacing with seats"
Pros: "Loved that they had access to connecting info on board"
Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."
Pros: "The costumer services."
Pros: "Crew was excellent"
Cons: "It was delayed"
Cons: "Repeat the message from above.."
Cons: "The Atlanta Airport is Insane for the handicapped. Try to get through the airport with 1. Your own scooter, 2. How to get into and back out of the elevators and trains and 3. The 1000s of people to make your flight in an hour at this unfamiliar airport Now try to do that when your wife also has to get around with her scooter and try to stay together. Then if your flight gets moved to another gate...and you have 10 minutes to do ALL this again... Never mind the bathrooms while one of us watches the scooters while the other uses the facilities and this is Impossible. Never mind the narrowness of the elevators. STRONGLY SUGGEST AN AIRLINE EMPLOYEE TRIES TO SEE THE PROBLEMS FIRST HAND with a scooter, THEN RECOMMEND FIXES. And don't get me started on the restarants with tables too close together if you use a scooter. Toronto airport is better as a comparison. Alton and Mary Cason"
Cons: "My original flight from IND to LGA was cancelled due to weather and I was rebooked for the next day. I was forced to spend a night in a hotel near the airport. Then my flight the next day kept being delayed, first 5 min, then 20, then 40, etc until 2.5 hrs. Since the delays kept increasing, I decided to rebook on another flight with a very tight connection in Detroit--the only other option. When my flight arrived, the other fight was already boarding and I ran to make it. Luckily I got to the gate in time, just before the door closed. The original flight ended up with a 3.5 hr delay!!! That is unacceptable."
Pros: "Frontline staff were nice."
Cons: "Our flight was canceled last minute. Instead of a direct flight to start vacation, we ended up with a five hour layover in Atlanta. And to top it all off, they tried to double charge us for a checked bag fee."
Pros: "Clean, modern plane, friendly crew, great service"
Cons: "I liked it all!"
Pros: "the pretzels and drinks. The flight attendant was very polite and attentive."
Pros: "Efficient crew"
Cons: "Super crowded and hot"
Pros: "They did the best they could but my overall experience was poor. It seems when I fly with AA either I miss my connecting flight, the airplane is broken, we deplane then the flight gets canceled, I’m rebooked then that flight is delayed and then eventually cancelled."
Cons: "Need newer planes, better scheduling of flights, flight attendants seem tired or overwhelmed/worked/unhappy."
Cons: "Flight attendants not enforcing mask rules. Unfortunately, many people on my flight seemed to think they're not concerned by the pandemic, and were keeping their noses out of their masks, or frequently removing their masks"
Pros: "Plane wasn’t full, they allowed everyone to spread out in the plane"
Pros: "They were fine. Seemed really short with a mom and her children but other than that, average."
Cons: "Well, my flight was delayed for an hour and a half and it seemed like the airlines mistake, not weather. It's going to make me over 2 his late to a concert, which is the main reason I came here. So hopefully they let me in, or I just spent $300 for nothing."
Cons: "American isn’t my preferred airline for obvious reasons (delays, notoriously bad service, old planes, and a lack of amenities like WiFi and tv’s), but now I’ll never spend my money with them again. They took me off an already delayed flight after I’d already boarded to examine my smart bag. I know that lithium batteries can’t be taken in the underbelly of the plane and I knew my bag would likely be checked at the gate (why I removed the battery and left it at home in the first place). When they asked me if I had a lithium battery in my bag I said “no.” They then gate checked the bag and allowed me on the plane. After everyone had been boarded (half an hour after we’d been scheduled to take off) they then called my name out on the speaker. I had to then de-board the plane and re-explain to staff that there was no lithium battery in my bag. The staff didn’t believe me citing the infallible logic: “there are ports so there’s a battery.” I told them again and again that the battery had been removed and the charging ports—while there—were inert as they weren’t attached to the battery. STILL, I had to remove all of my clothes from the bag, and open every single compartment (of which there were many) for them to allow me to get back onto the plane. They were telling me that they might have to “rebook the flight” if my bag couldn’t get on. I don’t think I need to explain how agitated/terrified that made me."
Pros: "The entire crew and the landing"
Pros: "I liked that the armrest came up and that the walkway was a bit wider than other airplanes."
Cons: "Larger seats"
Cons: "Paid for a seat with extra legroom, but passenger in next seat allowed small child to run back and forth in the legroom. Nothing was done when observed by crew"
Pros: "The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job."
Cons: "There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight."
Cons: "WiFi entertainment not working"
Cons: "Well the flight was delayed out of Indy and then due to some emergency at Ohare, we taxied for at least 30 minutes causing me to be late for my connecting flight and now I'm still here waiting for my new flight which is delayed."
Cons: "Unable to play entertainment on my compatible device."
Cons: "Bush league kayak"
Pros: "The Crew was great. Very courteous and respectful."
Cons: "Better communication. Flight was delayed but passengers were not notified right away. We were notified after we were supposed to have boarded already."
Pros: "Row to myself. Big plane."
Cons: "Still need more wgroom as someone over 6 feet tall."
Pros: "Super great flight attendant in first class. Very friends and beautiful smile. Nice to see on stressful days traveling. Nice job!"
Pros: "Great service and fantastic landing!!"
Pros: "Boarding the plane was incredibly fast. As for the crew, I got an iffy energy from one of the crew members whom I felt was trying to play on my intelligence."
Cons: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Cons: "Nothing was wrong."
Cons: "Delayed for almost an hour because of maintenance issues. Then had to wait over an hour to get our bags at the carousel. Mind you this is after arriving at midnight. Didn't leave the airport till after 1am!"
Cons: "Couldn't take it due to delay, delay, cancel at RDU"
Pros: "Overall smooth. No delays. No major roadblocks."
Cons: "There was some type of leak above my seat that would periodically drip on me."
Pros: "Boarding was quick, flight took off and landed close to the time it was supposed to."
Cons: "Seats could be more comfortable, first check d bag could be included instead."
Pros: "We didn’t crash, so that’s a plus."
Cons: "Boarded early despite known mech issue. Delayed almost 2 hours. Hottest aircraft I’ve ever been on. All the passengers were sweating and complaining. Absolutely a terrible experience."
Pros: "It was as good as one has gotten used to"
Cons: "It was only as good as one has gotten used to"
Pros: "The staff"
Cons: "The snack selection and lack of entertainment"
Cons: "No food. Just water Stopped to ask customer service about our gate and the girl was rude stating this is not a gate this is customer service. I asked again is gate correct which was right next to the customer service desk and she said over there"
Pros: "Quick boarding and punctuality at departure"
Cons: "Plane was not confortable"
Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."
Pros: "Quick flight, no pressure issues in flight."
Cons: "There were two delays."
Cons: "The space between seats are too small, and the seats do not recline enough (very uncomfortable)"
Cons: "Due to a flight being cancelled earlier in the day, flights for the rest of the day were over booked. Instead of getting bumped from flight to flight due to the earlier cancellation, I and 6 other passengers decided to drive."
Pros: "The sweet flight attendant on our flight was the only good thing about our experience."
Cons: "Flight of stairs to the shuttle and no working elevator"
Cons: "Flight cancelled. Thanks, Obama."
Cons: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Cons: "Dirty food trays trash jammed down it and flight attendant said the she doesn't touch that cleaners doBeing"
Cons: "4 delays and two flight changes... I was late and it was crowded"
Pros: "same as above"
Cons: "Flight was late, no info why, when landed in DCA NO GATE AVAILABLE - and that is past 10 PM."
Cons: "Plane delayed, had to switch to new plane which was after two hours"
Pros: "Friendly staff, clean plane, and comfortable seats"
Pros: "The flight attendants on both flights were very friendly"
Cons: "They changed my flight without telling me about it. My first flight was at 8 but my plane was late. When I went to the ticket counter they changed my flight and didn't tell me when I was getting to my destination"
Cons: "I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC)."
Pros: "As always, the staff was courteous and efficient. I never have any problems when I fly American Airlines. I often book my flights specifically for American Airlines when I can."
Pros: "Made it to LGA"
Cons: "Didn't make it home"
Cons: "Very narrow seats. I am not very tall and my knees were hitting the seat in front of me"
Pros: "I liked the smooth ride, and engaging captain. We didn't hit much turbulence, even if it is uncontrollable. Takeoff and landing was smooth and put my worries about flying to rest."
Pros: "Fast entry... Great crew"
Cons: "It was cancelled four hours before my flight."
Pros: "Allegiant does a great job of turning flights and getting you out on time in general. The crew is friendly and helpful."
Cons: "We had a 40-minute mechanical delay."
Pros: "Quick boarding, on time."
Cons: "The flight attendant checking people’s bags and boarding passes at the gate was not friendly."
Pros: "Punta Gorda was not over-busy. So the hassle level of the pre--flight experience was way down from the norm nowadays. The flight was on time, and only mostly full, not crowded."
Cons: "Not even water free infliight is a tad chintzy. Allegiant is not responsible for this, but the seat belt sign was on most of the time. I counld wish for better weather enroute. On arrival at ALB there was not video display announcing the belt numbers fror different arriving flights. One had to just drift from belt to belt"
Pros: "Crew was very good and friendly."
Cons: "I would have appreciated a “free snack & cola”."
Pros: "This flight itself met all expectations and I am very pleased with Allegiant."
Cons: "Communication & Technology @ check-in. I was never able to check in using the Allegiant phone app. Reason never communicated. Unable to check in online. Finally after a long hold over the phone I reached an agent who explained the system was updating. Bad set up. Could have been communicated!"
Pros: "The crew was good and the flight was smooth."
Cons: "The seats were far too close to have any kind of real comfort."
Pros: "Flight attendants were great."
Cons: "Bag check agent could have been a little more friendly."
Cons: "Built in headrests on the seats."
Pros: "Price of ticket. Crew was efficient."
Cons: "Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor."
Pros: "Nothing is good on this flight. It was delayed by 7 hours and the communication is not proper"
Cons: "Customer service"
Pros: "the crew was very welcoming. and the boarding process was fast."
Cons: "the seats are not comfortable. however I can understand because of the price."
Pros: "Pilot was friendly"
Cons: "A little confusion about departure gate"
Pros: "Allegiant knows how to get people off and back on the plane ASAP. The last few flights I have taken we left early and arrived earlier than planned because of this. Crew was friendly. I like the fact the flights are direct and no layovers at airports."
Pros: "The crew was friendly and the price was low."
Cons: "Communication during our delay."
Pros: "Ticket prices are always the best. Even though The flight was delayed by 30 minutes we were only 15 minutes later into the terminal"
Cons: "The flight was delayed by 30 minutes but we were only 15 minutes later into the terminal"
Pros: "The staff were friendly and helpful and boarded us in an orderly manner."
Cons: "Staff are part time employees and do not arrive to check in counter until 1.5 hours before flight. When flying out of this airport you do not need to arrive 2 hours early."
Pros: "Timing and ease of travel"
Pros: "Flight attendants were nice."
Cons: "There was no one working at the counter when we arrived at the airport and there was already a sizable line. We waited about 10 minutes before anyone showed up to assist customers. Not sure what was up with that. Very uncomfortable seats and crowded seating on plane which is typical these days everything else went fine. Flight left and arrived on time."
Cons: "my Luggage did not make it to Reno."
Cons: "flight delayed 3 times didn’t leave until 11pm 3 hours late last delay because pilot was late. didn’t get home until 3am."
Pros: "Great airport for getting to Florida. Good prices"
Cons: "Flight was delayed 6 hours."
Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"
Pros: "That we made it once we were in the air"
Cons: "The 3 hour delay that should have been announced but we had to get alerts on line not from the airline but Kayak"
Pros: "People in my row."
Pros: "Standard no frills airline"
Cons: "No room for overhead bags near my seat. I paid $25 to sit up front and $35 for a carry on. I paid extra with the goal of deplaining first. Crew refused to allow me to stow the bags in the front bin, had to place it 10 rows back. If I didn’t run to my gags as soon as Wen landed would have been the last to deplane. If allegiant is going to charge so much for carry on, they need to find a way so front passengers are not squeezed out like this."
Cons: "Cut my already short trip even shorter. I used this airline twice now, and both times I was delayed."
Pros: "Excellent value. They had hard time with the head count which delayed our take off. Arrived just a few minutes Late."
Cons: "Sent email out asking for volunteers to reschedule her flight. Got on the plane our seats were not the same as selected. And we paid more to select our seats. Friend of ours seat was switched also and instead of him sitting next to his wife he sat next to a person who did not have an assigned seat he was extremely large and he was hanging off The seat into the aisle I noticed an empty seat and had to ask the stewardess if he could switch seats instead of the stewardess offering on her own. The flight out was delayed approximately one hour various mechanics coming on and off plane until finally we were able to leave."
Pros: "Both ways were good flights. The return flight however was delayed. We did enjoy buying some tickets from a lady named Valerie in Des Moines who also later had to come on the plane and remove an intoxicated woman. She made everything so easy and simple and enjoyable. And we especially enjoyed the treatment that we received as my husband is a veteran. Thank you so much for that."
Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."
Pros: "Great cost. Boarding and crew were seamless and pleasant."
Cons: "As with all airlines, it has all the comfort of a cattle car. No drink service - even water cost you money."
Pros: "Price of flight and it was non stop to Fort Wayne, IN."
Cons: "Flight was delayed 60 mins, no explanation given. We flew in a Sun Country Plane instead of an Alliegiant plane. Sun Country had more leg room and free non alcoholic drinks. So it was worth the delay and plane change. Made it safety to Fort Wayne."
Pros: "Everything was good"
Cons: "Could of had more selections on the flight for snacks"
Cons: "2 hour delay, plus a filthy plane with bloody toilet seat, completely bathroom fail."
Pros: "The prices are good. Anything additional (food, overhead carry on space) is an additional cost but this is how they make the tickets cheaper for people who don't need extras."
Pros: "the fare"
Cons: "the service - departure gates completely understaffed, no allegiant gate agent or staff in sight, only subcontractors and 2 that had to run 4 gates. Flight itself was fine."
Pros: "Not a thing"
Cons: "Didn't like the fact that they canceled the entire flight on the day of the flight so I had to pay for a last minute ticket which was much more expensive!"
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."
Pros: "Smooth boarding"
Pros: "Flight attendants were very kind."
Pros: "Very affordable."
Cons: "Seats are too close"
Pros: "pleasant flight got there and back safely"
Pros: "friendly crew clean plane, speedy service"
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Pros: "I didn't fly out of newburgh because of the nine hour delay I had to reschedule my flight"
Pros: "everything was great everything went smoothly because some of the stuff I had to change at the last minute because I had to get home earlier than I originally planned but everything turned out wonderfully and everything okay even though there was a little delay because of the weather"
Pros: "Cheaper non-stop flight"
Cons: "Very packed, little room. More so than flights I've had on united and southwest"
Cons: "@ last minute My flights changed from Ind-Dev-Spokane to Ind-SFC-Spokane. We were offered free WiFi on flight but it wasn’t true."
Pros: "The plane wasn't very full."
Cons: "The flight attendants did not properly wear their masks nor did they enforce the proper use of masks."
Cons: "If flights was on time I would not have to miss connecting flight in Dulles I had to stay for 22 hours in Indianapolis to be rerouted"
Cons: "Going and coming back was delayed"
Pros: "Not mu h"
Cons: "Sardine packed"
Cons: "Everything was great"
Pros: "Accurate information"
Cons: "Nothing . It was ok"
Pros: "How the crew approach to me and my wife"
Pros: "Everything went well"
Pros: "The view of the sun set"
Pros: "The flight was short."
Cons: "Felt cramped and"
Pros: "Service was excellent and was on time"
Pros: "Everyone was pleasant and concerned about my comfort. Great people!"
Pros: "Short and sweet"
Pros: "The plain got loaded and tool off early and got landed early."
Pros: "easy boarding nice roomy uncrowded plane"
Pros: "Delayed because of weather maintenance and people"
Pros: "The coffee and cookie. On time."
Cons: "Seat is very narrow."
Cons: "All of it. Pretty much everything."
Pros: "Movies on personal device"
Cons: "Surrounded by noisy babies"
Cons: "Great flight"
Pros: "Was a bigger plane. More space to move around and fit luggage. Served refreshments! All my flights with United were on time!"
Pros: "Thank you for a job well done!"
Cons: "I was not given an opportunity to select a seat online. Had to call back in to do do thst."
Pros: "Everything ran super smooth from baggage check in to departure exactly on time. Even arrived 25 min early."
Cons: "Even upgrading to economy plus seating it was still u comfortable. Wifi if you chose to pay. Tiny little bag of pretzels."
Pros: "Same as above"
Cons: "Same as above"
Cons: "Missed the connection"
Cons: "Flight was delayed to 4 hours now I'm rushing all over to get to my connecting flights"
Pros: "This was a good group to fly with and Anne was outstanding!"
Pros: "Nothing terrible I've had better!"
Pros: "1st class experience was great."
Cons: "Time between load and take off"
Pros: "All went very smoothly"
Pros: "Being extremely punctual."
Pros: "On the way to Chicago I was pleased with the staff."
Cons: "I knew I had a layover in Chicago but what I didn't know was that I would have to sit on a plane for over an hour with no air conditioning. It was incredibly hot and because of this I missed my flight to LA which took off earlier than my ticket said."
Pros: "It was good mostly. I really didn't have a bad experience overall it was pretty good."
Cons: "The only negative thing about the trip back to Tulsa was when I was waiting in Chicago for my flight back home. I went to the lady at the front to see how much longer I had before boarding so I could figure out it I had enough time to get tea. When I asked her she signed really loudly and said five minutes. When I turned around, I looked over my shoulder and she was rolling her eyes at the guy next to her. I get that she probably has to do that a lot, but I spent money to use United and she shouldn't have responded a rude attitude or rolled her eyes. She has a job to do like everyone else."
Pros: "The time it took to get there"
Cons: "One of the crew members was very rude with an attitude the guys that sat next to us where loud and annoying"
Cons: "Crew member disrespectful, didn't even get a drink even tough I was ad the middle of the plane."
Pros: "Loading was quick and easy with smiles and greetings from hostesses"
Cons: "No drink service on either flight, dumped on jetway and had to take bus to a gate and then navigate to our new gate. This made short layover time even shorter. I flew United down there and had drink service for that led of flight with them."
Pros: "The inflight snack was a waffle of sorts, very delicious. Boarding was fast and simple"
Cons: "Didn't realize I couldn't bring a rolling carry on, most of the flight had to check their bag at the gate. The steward was weird, he kept hitting on the guy in front of me, which isn't a big deal except he came by frequently and only serviced that one passenger."
Pros: "Loved the roomier seats and leg room."
Cons: "Would've been better without the bag fees. Only tried them because Southwest was full but overall a great experience"
Pros: "No one sat next to me on the airplane. It was a smaller airplane so i appreciated that with my long legs."
Cons: "My flight was delayed several times which set me behind, but was good because of my first flight being delayed as well."
Pros: "The whole trip was easy and non dreadful"
Pros: "Courteous and friendly employees..helpful"
Cons: "Delayed 3 times. United is known for delays, everyone jokes about United delays!"
Pros: "No problems"
Cons: "Little bumpy but bad weather"
Pros: "My only issue was that since this was a connection flight I would have liked the gate to be close to the gate I was arriving from. I had to sprint all the way to the other side of the airport just to catch my flight. I didn't like that, but I made it within 3 minutes before They were going to stop the boarding."
Cons: "My only issue was that since this was a connection flight I would have liked the gate to be close to the gate I was arriving from. I had to sprint all the way to the other side of the airport just to catch my flight. I didn't like that, but I made it within 3 minutes before They were going to stop the boarding."
Cons: "Rough landing, baggage got lost both times ive flown with united and still had to pay after being late over 2 days."
Cons: "And baggage retrieval at Las Vegas was terrible."
Pros: "Arrived safely."
Pros: "Cleanliness of plane"
Cons: "Reclining seat would have been nice"
Pros: "Low cost flights with no frills works for me. If you want perks, don't use Frontier. Simple, right?"
Pros: "The crew was great."
Cons: "Seats were not very comfortable. No WIFI or entertainment."
Cons: "drinks were not served to me"
Pros: "The cheap tickets"
Cons: "Expensive baggage, no free snack/drink"
Pros: "Got alot of paper work done"
Cons: "Using my computer for a pillow"
Pros: "The people I met"
Cons: "The delays"
Pros: "Price,.route,..ontime,..early, Smooth process overall."
Cons: "after typing in my contact information correct, it made it to frontier incorrect. I was UNABLE to resolve online, as when trying to fix my name that the Kayak API messed up (appended first+middle name) it wanted me to pay $1,000+ dollars because it acted like I was transferring my tickets. It took FOREVER to get to a person to fix this over the phone. This is the day and age everyone wants to send you through every possible automated prompt before getting a real person. The flight itself was fine, getting to be able to get on it was a giant pain."
Pros: "30 mins early? Woohoo!!"
Cons: "Long lines"
Pros: "Not to much"
Cons: "Was like riding a city bus. Even in row one didn't have much room to stretch out. Check in took awhile. Only thing they had going for them was good pilots and staff. But the planes are trash no entertainment, little selection of food and drinks. Don't suggest at all."
Cons: "I signed up for special services for meet and assist and no one helped me."
Cons: "Crew seemed a bit grumpy"
Pros: "No delay. Flight was on time"
Pros: "There's not much I really liked about the airline"
Cons: "Flight cancelled. No other flights offered & unhelpful/unfriendly ticket taker. Choice words will never use again."
Cons: "The flight was cancelled due to weather, which is fine, but the airline wouldn't help me rebook my flight."
Cons: "Just not much to offer"
Cons: "Nickle and dimed. Poor gate management (waited for 40 min on terminal after arriving in Denver)."
Cons: "We were stuck on the runway for 2 hours unable to get off the plane. A horrible experience."
Pros: "I made it home in one piece"
Cons: "Frontier is overpriced, has terrible customer service, is always late, and has the most uncomfortable seats I've ever experienced."
Cons: "I've tried the new frontier 3 times in the last year, bad experience every time, Delays, SERIOUS delays, rude untrained help, super unprofessional all the way around. I have never taken the time to give an airline a bad review, but if I can save another person the hassle and inconvenience we experienced it is worth it."
Pros: "Seats were comfortable"
Cons: "Nickled and dimed for soda and snacks"
Pros: "I had a great experience with Frontier I will definitely be traveling with them again in the future."
Cons: "Nothing I had a great experience"
Pros: "Flights were on time."
Cons: "Frontier added cost for EVERYTHING. Pay to choose seat, pay for carry-on, poor information concerning what constitutes a carry-on, pay for a drink of bag of nuts. I'm surprised they didn't charge me extra to use the reading light."
Cons: "Mechanical delay. 4 hours late landing, couldn't even give us a free soft drink, had to finally change planes and barely a apology"
Cons: "Hidden fees"
Pros: "Getting off and never turning back"
Pros: "Staff were nice."
Cons: "There wasn't much leg room and we felt very cramped. My son sat by a window seat and he was in terrible pain because he couldn't stretch out his legs. I didn't appreciate the fact that nothing is included in the price of the ticket: overhead carry ons, soda and coffee, seat assignments."
Cons: "That I had to pay &46 got my carry on luggage & that all drinks & snacks cost money"
Pros: "The Captain didnt turn the Air on for 30 minutes and normally when a crying baby is on the flight none stop screaming the Crew attendants offer them a cracker or drink to calm the baby down. That was one thing the next is."
Cons: "But no not at all and once the flight landed everyone stood up and took their seat belts off and the flight attendants YELLED at everyone to SIT BACK DOWN!! LIKE we were kids, that was not professional at all we are not in school."
Pros: "It was fast and easy"
Pros: "I made it"
Cons: "Just about everything"
Pros: "Cheap prices. Clean plane. Felt safe."
Cons: "No comp soft drinks or snacks"
Pros: "We left over 30 mins late, yet arrived 10 mins earlier of the origonal time"
Cons: "The prices for food are insane. Drink prices are not realistic."
Cons: "Terrible comfort. Unprofessional staff, no free beverage, no food offered, excessive charges"
Pros: "Comfort cleanliness"
Pros: "Definitely no-frills. Up-charges for everything."
Pros: "Nothing stands out as what I liked - the crew and boarding were average, so I guess not negative is good in this case."
Cons: "I chose this flight because of cost - and even took a red-eye, which I dislike. I was not aware of the additional costs for the luggage, which did not make the flight that much cheaper - all the airlines I usually use include a personal item and one carry-on as part of the ticket. On top of that, you have to buy everything during flight - would have loved some coffee, but that's extra! The seats did not recline and the padding was not comfortable at all - I was uncomfortable and sore during flight. It isn't worth it, use another airline!"
Pros: "Nothing. I'll never fly Frontier again"
Cons: "My ticket ended up having 260.00 more dollars added on the back end because of choosing my seat, charging for carry on."
Pros: "Even though we had a considerable delay the crew as well as the passengers handled it well ie. noone talked or acted angry. They all just seemed to take in stride which made it much more tolerable."
Cons: "We left about an hour late. Initially because of difficulty starting the rear engine and then because of a medical emergency on board. Obviously the airline was not responsible for the medical emergency."
Cons: "The airline lost our luggage, it was labelled correctly and we didn't switch planes, so crazy that it could happen. They called around midnight and left message expecting me to reply immediately! Also no one in baggage office although open sign on door and during business hours. It's 36 hours since we landed and still no luggage"
Pros: "Ground crew missed rehearsal dinner to stay with us 6hrs"
Cons: "No heads up. Checked in 1.45hrs early & they new we were delayed but didn't say anything. Left 6 hrs late. Arrive at Disney with a 5 yr old at 1:00 am instead of 7:00 pm. If you would have been honest and proactive with Indianapolis we would have been fine. Better off to tweet your problem. Call=hold. Locals=in the dark. $15 food credit each is a good start. $100 each emailed so quickly is impressive but it's a credit to a bare bones airline that charges you for a water after their 6 hrs issue. Could have made snacks and non alc drinks free. NO NO NO. We had to pay another $11 for water, apple juice, food and GL of wine. SERIOUSLY. WANT TO MAKE IT RIGHT??? Missed several opportunities for "Little things that count". Give all $300 to one of us for a free ticket-we won't be flying with our grandson again. I will give you a chance to fix that. Not a threat a promise."
Airlines flying from Indiana to Oklahoma have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Indiana to Oklahoma
Masks required on board, masks provided on flights from Indiana to Oklahoma
Social distancing seating
Middle seats unavailable to book on flights from Indiana to Oklahoma
Testing for antibodies, testing for symptoms for flights from Indiana to Oklahoma
Waiving of change fees. Search flexible flights from Indiana to Oklahoma