Daily cleaning, installation of cabin HEPA filters on flights from Indiana to Springfield
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$402||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Cons: "great flight. On time. Seats are the usual but no divider in the underseat area so my little tiny carryon bag slid in easily"
Cons: "Three hours trapped on the plane before it takes off is simply too many, even if there is weather."
Pros: "Food was excellent service was good"
Cons: "Boarding was too slow we sat at gate for almost an hour for baggage to be loaded"
Pros: "Helpful crew"
Cons: "There was a delay. Moved my selected asile seat to a middle seat without notice."
Pros: "The flight attendants smiled from the moment we stepped on the plane until we stepped off. The flight was over 4 hrs long so that says a lot!I would like to especially mention Paula who went out of her way to make me comfortable. Also we were in the exit row so of course we had tons of leg room."
Cons: "Alaska Airlines is great to fly with, THE SEATTLE AIRPORT IS A NIGHTMARE TO TRAVEL THROUGH!!!Last week SEATTLE AIRPORT WAS UNPREPARED TO HANDLE the traffic,16 AIRCRAFT IN LINE WAITING FOR A GATE. Countless passengers Missed flights. Last night our pilot was instructed to Slow Down and still no gate!"
Pros: "Everything works well and we were pleased with legroom"
Pros: "Everything was so fast!"
Pros: "Love kayak my first time using it will use it again"
Pros: "Nice comfy seats, leg room"
Cons: "Narrow aisles"
Pros: "Boarding and entertainment."
Cons: "No snacks at all!"
Pros: "Pilot was amazing- very smooth takeoff and landing. Food and drink service was prompt. We landed early."
Cons: "Limited movie selection, seatbelts were too tight"
Pros: "Good service"
Cons: "Flight was delayed"
Pros: "Airplane is relatively new and really like that all seats have USB connection and 110V plugs!!"
Pros: "Professional friendly flight attendants, smooth flight, got in early! Boarded rapidly and deplaned rapidly and I always love being able to keep my phone charged while watching movies on it"
Cons: "No issues"
Pros: "On board flight entertainment."
Cons: "Only one hot meal choice was not child friendly at all."
Pros: "Nice customer service reps when I called to ask a question before my flight. I was flying with a lap toddler. They were so accommodating. Nice stewardesses. So great! Comfortable seats!"
Pros: "I liked the price / value. The plane was clean, flight attendants pleasant."
Pros: "Love the non stop flight. Wi Fi and ability to plug in were nice. and the plane wasn't fully booked, which made the flight more comfortable."
Cons: "the seats aren't comfortable. they sit too upright and don't recline enough to rest. by bottom and back became sore after about an hour, making the remaining several hours pretty tough."
Pros: "Lots of room around my seat for both flights - friendly crew - smooth flight with little turbulence - return flight arrived earlier than expected"
Pros: "Cabin crew was very efficient and helpful. One attendant was able to help me get entertainment app to work by advising me to turn off privacy settings on my phone. Good flight. They had a wheelchair ready for me on landing, not because I requested one but because they noted I had used one to change planes. Really nice"
Cons: "Couldnt get seat to recline."
Pros: "Super friendly staff, USB ports in every seat, didn’t have to wait for luggage."
Pros: "flight was delayed and crew kept us informed at all times with clear explanations"
Cons: "didn't know about wi-fi entertainment until i was on the flight, and then i couldn't get the app."
Pros: "Friendly flight staff, very accommodating."
Pros: "Nice legroom, clean plane, and a nicely presented snack (fig bar, gummies, almonds; all a cut well above basic) especially considering the short duration of the flight."
Pros: "We didn't crash."
Cons: "Cheap seats, food, everything we mediocre..."
Cons: "I paid for an upgrade seat with longer leg room, but it did not recline so was uncomfortable for the long flight. Note: there was no food or entertainment, so no rating"
Pros: "Refreshment and entertainment"
Cons: "Nothing really"
Pros: "The people are most helpful, cheerful. Some confusion about the gate. The plane was clean. I would fly with Alaska again. Free checking of a carry on due to ful flight very nice."
Cons: "There was confusion about the departure gate. For an older person, gate changing in Seattle is not easy."
Pros: "Not one thing"
Cons: "The two hour delay"
Pros: "In flight wifi"
Cons: "Some of the flight crew have very poor attitudes. I mean it's your job to be of service for your patrons. If you don't like doing that, find another job!"
Pros: "Plug ins for cell phones!!"
Pros: "Cabin crew were very nice."
Cons: "Was placed on Stand by until the very end and everyone else had boarded. Kids (ages 9 and 4) were all separated from us and each other. Tix bought 6 months in advance, no excuses. Best they could they could do was get me on and next to the 4 year. Dad and 9 year old separated. Get on the he flight and the wifi is down so no on fl Got entertainment. Just really bad all the way around."
Pros: "I appreciated that the crew came down the aisle several times for beverage and food service, on a long flight. Too many airlines now are "one and done"!"
Cons: "Because you now charge for baggage, people try to carry on too much, and there's no room by the time the last twenty rows board. Your staff needs to ask them to limit it to one bag starting with the first group to board."
Pros: "everything was on time even with the inclimate weather"
Pros: "I traveled with my service animal and everything went smooth as can be. My service animal and I were given great seats with a lot of leg room so I will definitely continue to fly with Alaska/American Airlines."
Pros: "People are people what should it be. They (Alaska Airlines) hired pretty cool people. That's the key."
Pros: "Gate crew and flight attendants made travelling with two cats as easy as it could possibly be. Reasonable fees for in-cabin pets. Great price for the seats, too."
Pros: "My flight was canceled and I never made it to billings for my sons 4th birthday, traveling with an infant after my grandpas funeral and never making it to my destination. ..ill never fly again"
Pros: "In flight service great Very good communication of flight delay status"
Cons: "Baggage retrieval took 45 minutes"
Pros: "The seats were comfortable and there was enough leg room so one did not feels like cattle. Overall the flight felt short, the flight attendants were courteous."
Cons: "My seat did not recline. The snacks could be better than just a very small bag of pretzels."
Cons: "Very rough landing :("
Pros: "Friendly staff and pilot."
Cons: "Go-go entertainment costs money and on Delta it is free. That was disappointing. No seating in Portland airport for gate B1."
Pros: "Good staff"
Pros: "The plane is new and seems well maintained."
Cons: "Packed like sardines. Bad food - Poor entertainment - $10.00 to rent a movie ? GREEDY"
Pros: "The plane got me there"
Cons: "The male flight attendant was not very friendly, drinks we're mediocre, and no entertainment. China Airlines was even better!"
Cons: "Well if my future father in law was on the flight it would have been wonderful, but he passed away July 7th, and I did get refunded, and we are mourning his loss and keep getting notifications about the flight and emails which makes it very difficult mentally. So it would be nice if Delta would get their process of refunds especially when it's a death to maybe not get notified. I was the one that purchased the tickets for him in April."
Pros: "Delta is doing such a good job keeping people spread out, keeping masks on, and giving wipes and hand sanitizer out. They gave snacks in individual baggies with hand sanitizer. I felt so much safer than I did on a similar flight operated by American Airlines where essentially no precautions were taken."
Cons: "Terrible late. Kept getting delayed then finally took off and lost cabin pressure. Had to circle back and land. I finally gave up on the flight and rented a car to drive to Fort Wayne."
Pros: "Food on long legs was excellent."
Cons: "Delayed in Atlanta. What’s new?"
Pros: "Got to my destination without any issues"
Cons: "Seats/seating area are too small, and I'm not a big person."
Cons: "Delta Comfort isn’t so comfortable. Seats are too skinny."
Pros: "Crew and service were outstanding"
Cons: "Good taste perhaps...?"
Pros: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Cons: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Cons: "The entertainment system was out completely for the whole flight"
Pros: "Crew very good"
Cons: "Breakfast sandwich was close to tasteless; all bread, very very little filling."
Pros: "great crew !"
Cons: "i had to go through security like 3 times but was never informed why. seats could be a little more spacious."
Pros: "The crew was excellent, friendly, and efficient."
Cons: "The most difficult part was boarding and deboarding due to some of the passengers not listening to the guidance of the crew."
Pros: "The friendliness of the passengers and most of the crew."
Cons: "One of the younger female flight attendants was rude . She was collecting trash and took my neighbor’s (aisle seat) trash but wouldn’t take mine. I tapped her elbow to show that I had trash, she looked at me but didn’t take it. She returned and still refused until I exclaimed. She rolled her eyes."
Pros: "jFk To DCA crew is fine and helpful."
Cons: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"
Pros: "The crew was totally understanding with the huge delay."
Cons: "The communication from Delta on the delay."
Pros: "We landed 45 minutes ahead of schedule."
Cons: "Boarding was rushed and we left the gate late."
Pros: "Great crew."
Cons: "Seats could be better. But the delays in deicing the plane could have been handled better."
Pros: "Crew were caring and friendly... seemed sincere"
Cons: "My husband and I had reserved seats next to each other but then today they had been rearranged and we couldn’t sit together which was annoying and disappointing especially as this was a treat to just come to Charleston together ... this seems wrong when we have paid for tickets together"
Pros: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"
Pros: "Flight crew was ok"
Cons: "Missing my connecting flight due to Delta incompetence and spending Christmas travel in ATL again."
Pros: "The attention to detail from the crew, and the friendliness"
Pros: "The crew members were excellent and efficient. Europe was fabulous."
Cons: "9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller."
Pros: "Free food. Extra room."
Cons: "Waiting on runway"
Cons: "Wait time because of Atlanta crowding.Re:hurricaine?"
Cons: "It was scheduled so late at night."
Pros: "Delta....ticket counter...gate agents....flight attendants....pilots...amazing customer service with a smile! Very attentive and everyone thanked me ( and other passengers as well for flying with Delta."
Cons: "Nothing negative to say!"
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "Once we boarded the plane, we still had to wait for the pilots to arrive and then for them to run through their pre-flight checking before we could get underway."
Cons: "The flight was delayed and the departure gate moved at the Atlanta airport 3 times to 3 different concourses before we were finally able to depart around 1 hour later than scheduled."
Cons: "My daughter was stuck in SLC for 5 hours because there 1 cancelled flight and 1 delayed flight. It was very upsetting not knowing when she going to arrive in Denver."
Cons: "Late, slow, de-icing in Detroit took nearly an hour!"
Pros: "The flight was on time and very smooth flight .. felt like you was on a private jet"
Cons: "Smaller seats for bigger guys .. not fat but bigger person.. the crew was rough around there corners .. but in all very nice people.. they have to deal with jerks who think they are king or queen and don’t have to obey any rules .."
Pros: "Crew very nice"
Pros: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"
Pros: "Left on time, no hassles at boarding. We were in premium economy and seating was comfortable for both of us, not-too-tall people. FA were quite friendly."
Cons: "One bathroom wouldn't flush, which was a problem with limited facilities and a full flight."
Cons: "They charged $300 for 3 bags"
Pros: "We were treated very well and it was a short, sweet flight. Nothing to complain about."
Pros: "Excellent service, God flight"
Pros: "Avg flight"
Cons: "They changed my seat to a worse one without any explanation. I picked my seats on line for a reason and dont like them changed. Older MD series plane from AUS to ATL."
Cons: "Flight delayed which is understandable but with uncomfortable seat and water dripping from air conditioning made for a less than desiresble flight"
Pros: "The USB connection at my seat worked; it often does not, so this was an improvement. The turkey sandwich was moist and delicious."
Pros: "I missed my flight for the first time and I was having a complete meltdown at the check in desk until the sweetest agent said "oh no worries sweetheart, let's find you another flight back home"... It seems so simple but with the morning I had, this simple act had me in tears! The kindness and patience she showed me was amazing and definitely the reason I will always fly Delta to any and every destination they are able to take me! <3"
Pros: "we got there"
Cons: "not much to like. a 55 minute delay from a small airport to the hub is going to cause you to miss your connection. Sure enough I missed my flight home and got to spend 41/2 hours in Detroit. They said it was a weather delay. But folks getting off the plane said it was a crew problem."
Pros: "Great flight attendant!"
Cons: "Everything was fine"
Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"
Pros: "Gate agents were nice, crew was ok"
Cons: "but we could tell they were not happy with something and it's hard to hide that in the way you speak to and treat your passengers."
Cons: "I did not like the fact that I have been with Delta for years and their response to me about booking my flight and using the payment method was they are working on it and there is nothing they can do. They would not even offer to hold my flight for 24 hours in case they fixed the issue within that time frame. It was very disappointing."
Pros: "I liked the in-flight entertainment and the crew was very pleasant"
Cons: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."
Cons: "Flight from LAX to SAN was good once we got across the airport from Westjet terminal to the Delta terminal. LAX is never simple! Comfort on aircraft today is never comfortable unless you pay the extreme pricing of premium seating."
Cons: "seats were crowded"
Cons: "Flight attendants not enforcing mask rules. Unfortunately, many people on my flight seemed to think they're not concerned by the pandemic, and were keeping their noses out of their masks, or frequently removing their masks"
Cons: "Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed."
Pros: "Plane wasn’t full, they allowed everyone to spread out in the plane"
Pros: "They were fine. Seemed really short with a mom and her children but other than that, average."
Cons: "Well, my flight was delayed for an hour and a half and it seemed like the airlines mistake, not weather. It's going to make me over 2 his late to a concert, which is the main reason I came here. So hopefully they let me in, or I just spent $300 for nothing."
Pros: "The entire crew and the landing"
Pros: "I liked that the armrest came up and that the walkway was a bit wider than other airplanes."
Cons: "Larger seats"
Pros: "Once we took off the flight was quick and smooth"
Cons: "Our flight was delayed from 11:55 am take off to a 1:30 pm take off."
Cons: "Paid for a seat with extra legroom, but passenger in next seat allowed small child to run back and forth in the legroom. Nothing was done when observed by crew"
Cons: "The flight attendant was outstanding. Flexible. Good sense of humor and very professional"
Pros: "The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job."
Cons: "There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight."
Cons: "Late. Again. For no good reason."
Cons: "More leg room, more attentive to customers with disabilities"
Cons: "Well the flight was delayed out of Indy and then due to some emergency at Ohare, we taxied for at least 30 minutes causing me to be late for my connecting flight and now I'm still here waiting for my new flight which is delayed."
Pros: "Nice crew! Specifically remember Monica"
Cons: "Boarding was inconvenient and the plane was half empty, leaving the majority of the passengers in the back. I’m sure it’s because of weight distribution but it’s still kind of annoying."
Pros: "Crew was attentive and professional."
Cons: "The lady behind me was a bit of a crank / wouldn’t allow me to recline the seat / kept pushing it up. REALLY , that 3 inches was affecting you . SMH"
Cons: "The plane was not full. I sat in row 32 with two people on either side of me. In the row in front of me there were no people in it. What’s up with that? We also sat on the tarmac at the time that we were supposed to be deplaning. We were waiting on another plane to back out of the gate for 10 minutes. What’s up with that?? American Airlines, get your act together!!!!!"
Pros: "Row to myself. Big plane."
Cons: "Still need more wgroom as someone over 6 feet tall."
Pros: "Super great flight attendant in first class. Very friends and beautiful smile. Nice to see on stressful days traveling. Nice job!"
Pros: "Great service and fantastic landing!!"
Cons: "Nothing was wrong."
Pros: "Boarding was quick, flight took off and landed close to the time it was supposed to."
Cons: "Seats could be more comfortable, first check d bag could be included instead."
Cons: "Horrible customer service I will never fly with American again"
Pros: "It was as good as one has gotten used to"
Cons: "It was only as good as one has gotten used to"
Pros: "Just a normal flight in a cramped airplane"
Cons: "Just a normal flight in a cramped airplane, BUT almost 4 hours late, entailing a hotel stay."
Pros: "The staff"
Cons: "The snack selection and lack of entertainment"
Pros: "I did like that "new plane" smell. Good pretzels."
Cons: "Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!"
Pros: "Easy boarding"
Cons: "Would you like a beverage? Not unless you asked and that was only if you could get her attention. Truly felt like a second class citizen in this fight"
Pros: "Quick boarding and punctuality at departure"
Cons: "Plane was not confortable"
Cons: "We arrived 30 minutes early but then we waited 30 minutes for a gate."
Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."
Pros: "As a fat guy, I really like these newly built AA airplanes with huge seats. Two great flight attendants, too (a rare thing this day and age). Better than average coffee for an airline."
Cons: "Terrible turbulence. I know it's not AA's fault, but still, despite how nice the plane and staff were, I was sweating bullets for two hours!"
Cons: "The space between seats are too small, and the seats do not recline enough (very uncomfortable)"
Pros: "Friendly flight stewardesses!"
Cons: "Flight cancelled. Thanks, Obama."
Cons: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Cons: "Dirty food trays trash jammed down it and flight attendant said the she doesn't touch that cleaners doBeing"
Cons: "4 delays and two flight changes... I was late and it was crowded"
Cons: "Flight was late, no info why, when landed in DCA NO GATE AVAILABLE - and that is past 10 PM."
Cons: "Plane delayed, had to switch to new plane which was after two hours"
Pros: "Great service, good window seat, smooth flight"
Cons: "No music/radio at my seat"
Pros: "The flight attendants on both flights were very friendly"
Cons: "They changed my flight without telling me about it. My first flight was at 8 but my plane was late. When I went to the ticket counter they changed my flight and didn't tell me when I was getting to my destination"
Pros: "Absolutely nothing"
Cons: "American has gone to these thin seats so that they can cram more cattle into the back. They are absolutely the most uncomfortable seats I've ever had the displeasure of being forced to sit in, and unless you're willing to pay even more for "premium" seats, you won't even have enough space to sit. I will never, never, ever give American Airlines another penny."
Cons: "I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC)."
Pros: "The crew was good."
Cons: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."
Pros: "The crew on board the air craft was great"
Cons: "The Indianapolis to JFK trip was the first of three legs. My bags were only checked to JFK. I have a badly broken ankle and needed a wheel chair. I could not manage my luggage and crutches. It forced me to take a taxi to the international terminal, then ask strangers for help with my luggage once I got there. I am extraordinarily displeased!!!! I will not fly American again."
Pros: "Easy boarding, im about 6'3 so i was a bit uncomfortable being in the middle seat (not airlines fault) overall good first experience."
Cons: "Would have liked to be able to sit by my spouse being my first time on an airplane. Wasnt an option?"
Pros: "As always, the staff was courteous and efficient. I never have any problems when I fly American Airlines. I often book my flights specifically for American Airlines when I can."
Pros: "Made it to LGA"
Cons: "Didn't make it home"
Cons: "Very narrow seats. I am not very tall and my knees were hitting the seat in front of me"
Pros: "I liked the smooth ride, and engaging captain. We didn't hit much turbulence, even if it is uncontrollable. Takeoff and landing was smooth and put my worries about flying to rest."
Pros: "Crew was good but baggage claim took forever. The seating was not well arranged. The seats were very uncomfortable. The weight limit of the bags were unreasonable"
Cons: "Better seats could be better"
Pros: "Flight staff nice"
Pros: "Allegiant does a great job of turning flights and getting you out on time in general. The crew is friendly and helpful."
Pros: "Quick boarding, on time."
Cons: "The flight attendant checking people’s bags and boarding passes at the gate was not friendly."
Pros: "Comfortable leg room"
Cons: "Delayed as usual"
Pros: "Crew was friendly and accommodating."
Pros: "The crew"
Cons: "Very bumpy from take off thru first half of flight, though this wasn’t anyone from allegiant’s fault, just scary!"
Pros: "The crew was good and the flight was smooth."
Cons: "The seats were far too close to have any kind of real comfort."
Pros: "Flight attendants were great."
Cons: "Bag check agent could have been a little more friendly."
Cons: "You really need to install jet ports at Punta Gorda. We sat on tarmac for almost two hours due to rain and lightning in the 5 mile radius. Would have avoided this delay with a jet port."
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Pros: "Nothing is good on this flight. It was delayed by 7 hours and the communication is not proper"
Cons: "Customer service"
Cons: "Delayed due to weather"
Pros: "loading was smooth, departure was a bit early, arrival in Cedar Rapids was about 30 minutes early!!"
Pros: "Very efficient. You cannot beat the price. All I expected is to get there."
Cons: "The plane was very clean and looked new, the seats were comfortable but did not recline. I missed that."
Pros: "The staff was great"
Cons: "Seats were way to small for tall people with long legs..........."
Pros: "Flight attendants were nice."
Cons: "There was no one working at the counter when we arrived at the airport and there was already a sizable line. We waited about 10 minutes before anyone showed up to assist customers. Not sure what was up with that. Very uncomfortable seats and crowded seating on plane which is typical these days everything else went fine. Flight left and arrived on time."
Pros: "Great airport for getting to Florida. Good prices"
Cons: "Flight was delayed 6 hours."
Pros: "Even though the flight was delayed by more than 2 hours, we were able to make it home."
Cons: "Started with constant delays. Flight ended up leaving around 8:30 when the flight was supposed to leave at 5:59. Once boarded there were no snacks, no liquor and only a few options to drink. The flight attendant was mumbling and kept on messing up what he was supposed to say the entire flight."
Pros: "People in my row."
Pros: "Standard no frills airline"
Cons: "No room for overhead bags near my seat. I paid $25 to sit up front and $35 for a carry on. I paid extra with the goal of deplaining first. Crew refused to allow me to stow the bags in the front bin, had to place it 10 rows back. If I didn’t run to my gags as soon as Wen landed would have been the last to deplane. If allegiant is going to charge so much for carry on, they need to find a way so front passengers are not squeezed out like this."
Pros: "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. This was the first flight for both of my children (5, 7) and they had a blast. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. The kids loved this!"
Cons: "parking my car 2 weeks in Asheville Long term was $96. I should have gone to Charlotte, parked at my friend's house and paid AA the same rate for a nicer seat and cabin leg room. a la carte pricing ran my bill up even with NO checked luggage. Asheville doesn't have a shuttle service for the long-term parking."
Cons: "Left/ arived 30" late"
Pros: "Love this flight from Belleville to Punta Gorda. On time and great crew."
Cons: "Both departing and return flights were delayed by just over 5 hours."
Pros: "Boarding speed and flight"
Cons: "Uncomfortable seats, does not recline, even water is for sale."
Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."
Cons: "Moving from one gate to another. The three hour delay. It appeared that no one person really knew what they were doing. The disabled in wheel chairs we left on there own. One elderly woman literally fell out of her wheel chair to the floor. I was discusseded by the events of the airline."
Pros: "Although we were late to our gate, the Allegiant staff made sure that we were able to board our plane on time."
Pros: "I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up."
Pros: "The price."
Cons: "The customer service. The plane breaking down and causing a 2 hour delay. The lack of compassion from the flight crew. The fact that the seats don't recline. The fact that our baggage was $222 one way."
Pros: "Flight cost."
Cons: "Xtra charge for everything."
Pros: "Easy airport. Easy for rental return, going through security, and walking to the terminal. Quick loading time. Nice, clean plane with plenty of on-board crew to accomodate."
Cons: "Damage to checked baggage from Mesa to SGF. A quality, thick, hard-sided suitcase developed a crack in the side. Abnormal pressure would have had to be applied to cause this type of damage. Cheaper or soft-sided luggage would have experienced damage to the contents. Unfortunately, I did not check the luggage before leaving the airport to file a complaint."
Pros: "The crew was very friendly"
Cons: "The flight was delayed 2 hours. The plane was freezing the entire flight. Apparently, the crew tried to get the pilot to turn down the air, but it never happened. I hate how Allegiant nickel and dimes you. Not even a cup of water is free."
Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."
Pros: "Smooth boarding"
Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport."
Pros: "friendly crew clean plane, speedy service"
Pros: "landed safe ."
Cons: "long delay . actual usual delays with airline . with out exception get very sick every time i fly with allegiant . makes me question proper hygentic maintaince / ventallation system vac and clean. i fly jet blue,southwest and virgin, usually with out illness. if there are health checks by the airline , post them !"
Cons: "Delayed. Unprofessional. Attendant laughing while reciting safety announcement."
Pros: "It's ridiculous have to pay to bring a bag on your airplane it's ridiculous that your staff at the Medford airport or unprofessional and lack common courtesy."
Cons: "Gate staff at Medford Oregon airport were rude and unaccommodating"
Pros: "flight attendants"
Cons: "flight was delayed 4 hrs"
Pros: "Excellent flight! Down side no wi fi connection and no Internet, you must buy all food and drink but hey for cost of the trip worth it!"
Cons: "No internet or wifi"
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Cons: "First time flying Allegiant: Head's up! They charge you for EVERYTHING and I mean EVERYTHING and the overall experience is awful. Would you like to know what it's like to fly on a plane bound for extradition to a foreign prison...fly Allegiant Airlines. Would you like to experience the unexpected thrills of being nickeled and dimed at every turn....fly Allegiant Airlines. Would you like the answer to the question posed after paying $100 for two carry-on's: 'could this get any worse?' Answer: It does!...fly Allegiant Airlines. Here's how it all starts out they welcome you to the terminal with a wonderful opportunity to pay $5 for printing your boarding passes (unless you download their app). How could a piece of paper that small that no other airline charges you to print cost $5 you ask? Well that is the magic of Allegiant Airlines at work, if they can't make something simple; both costly and annoying then you aren't flying Allegiant Airlines. You then inquire at the check-in desk can my loved one and I sit together, and they say sure but you will have to do that at the gate. Ok some positive news here...but then it sinks in.. wait a minute what Airline are we flying again? ...Allegiant Airlines, and what is their motto?? If it is simple and easy it shall become both costly and wildly inefficient. You arrive at the gate with hope in your heart and they then tell you, umm no. Who ever told you that is a fool! You can make no changes to your seating this is a 40,000lb aircraft with a 300,000lb lift capacity and it can't handle you sitting next to your girlfriend it would compromise the avionics and we would all surely die. Then why on the app did it show open seats? Seats of course for a price! Not by section like a normal airline ohhh noo a price that was completely different for every single seat as if the seats were in competition with each other in some high altitude economy that makes far less sense at sea level.The helpful response to this inquiry was 'oh well that was then' I am looking at it right now. I don't know what to tell you.. What's next?! A surprise $50 charge per carry-on! Unless you read the small print on one of their emails that is filled with advertisements they make it look like another advertisement, I'm going to go out on a limb and say INTENTIONALLY as it is never mentioned on: (The check-in email, the purchase confirmation email, not mentioned by the ticket counter, not anywhere on the app, not written anywhere on the electronic ticket despite them announcing otherwise) They instead tell you right as you are boarding the plane and have absolutely no choice in the matter and have done this innumerable amount of times as the flight attendant was well versed in de-escalation protocol and a security guard was positioned an arms length away as she deftly charges your card on file... I have run out of characters for this post I can only assume this comment section is run by Allegiant Airlines.."
Cons: "flight booking was changed from non-stop to connecting!"
Cons: "If flights was on time I would not have to miss connecting flight in Dulles I had to stay for 22 hours in Indianapolis to be rerouted"
Pros: "In flight entertainment is provided through a screen in front of your seat. There are many different channels to browse."
Cons: "Going and coming back was delayed"
Cons: "Small seats but part of traveling.."
Cons: "The booking process for a ticket is not very user friendly and confusing it was the first and last time to use your"Services" for me Can't change it anymore And it was not even a Lufthansa flight carried out by United Airlines Die"
Cons: "The flight was delayed for 2 hours... One of my bags was on another plane had to find the bag at 1:00 am ... No Fun"
Cons: "Everything was great"
Cons: "Didn’t get bags transferred from United flight from Washington DC to the flight from Munchen to Athens. We made it to gate just in time. Bags did not. Maybe there is some way to increase layover time On this international flight. Thanks"
Pros: "Accurate information"
Cons: "Nothing . It was ok"
Cons: "Excellent flight nice ground and flight crew"
Cons: "The tickets we purchased should have taken us from Indianapolis to San Diego with a 2 hour-ish layover in San Francisco. Instead, we got changed to Indianapolis to San Diego with a 15 minute layover in Chicago. Our plane landed in Chicago 20 minutes early, but then we sat out on the runway for 45 minutes waiting for a gate despite being able to see 3 or 4 open gates from our window. We didn't get to deplane until after our connecting flight was already boarding and both my fiance and I had to use the restroom really bad. Needless to say we had to literally run to catch our connecting flight."
Pros: "New plane with United. There was actually space to put my personal under the seat. Good free in-flight entertainment options."
Pros: "Everything went well"
Cons: "Attendant was not friendly"
Pros: "The team did their best to get everyone boarded quickly and make up time for the delayed flight. Even the captain was doing what he could within safety limits."
Cons: "The TV would not change channels or turn off. It was very distracting on my night time flight. And maybe it's just when you're trying to sleep, but there just seemed to be less personal space than I remember on other recent flights."
Pros: "The flight was short."
Cons: "Felt cramped and"
Pros: "Service was excellent and was on time"
Pros: "Everyone was pleasant and concerned about my comfort. Great people!"
Pros: "Short and sweet"
Pros: "Seats, newness of the plane, service, food and boarding efficiency."
Cons: "The overhead lights from other seats are too bright and they bother passengers wanting to sleep."
Pros: "Ability to move me on the flight swiftly."
Cons: "Layover was minimal backseat of short time from one flight to next terminal."
Pros: "The plain got loaded and tool off early and got landed early."
Pros: "On time and nice attendants"
Cons: "No snacks!"
Cons: "Being stuck in plane on tarmac was horrifying. Knowing I was going to miss my connection and that I couldn't do anything was awful. May never use United Airlines again."
Pros: "easy boarding nice roomy uncrowded plane"
Pros: "Delayed because of weather maintenance and people"
Pros: "The coffee and cookie. On time."
Cons: "Seat is very narrow."
Cons: "Tiny aisle, hard seats"
Cons: "They lost my bag"
Pros: "We left on time, and arrived early."
Cons: "No down side."
Pros: "Staff and easy boarding"
Cons: "All of it. Pretty much everything."
Pros: "Movies on personal device"
Cons: "Surrounded by noisy babies"
Pros: "Staff were courteous, efficient, and friendly. Bathroom was clean. Gate check of bag worked. Flight was smooth and uneventful. (just what it should be!)"
Pros: "Thank you for a job well done!"
Cons: "I was not given an opportunity to select a seat online. Had to call back in to do do thst."
Cons: "The man beside me was severely overweight and sweating profusely!! His wet, sweaty leg was pressed up against me and he smelled awful!! Worse flight I have ever experienced!!!i I'll never fly United again!!"
Pros: "The Indianapolis airport"
Cons: "The plane is too small, I'm 6 foot 4 inches tall and there no leg room, my leg was raising the middle arm rest, I apologized to the guy next to me...he was cool about it. The plane does not absorb turbulence very well. That plane is to small for a flight that is a little over 2 hours"
Cons: "Flight was delayed to 4 hours now I'm rushing all over to get to my connecting flights"
Pros: "Flight was ontime and crew was very curtious and professional."
Cons: "One thing I would say that snacks was not good at all. Wasn't able to eat. Should change the snack item."
Pros: "Nothing terrible I've had better!"
Pros: "Clean flight, boarding went smoothly, everything on time."
Pros: "On the way to Chicago I was pleased with the staff."
Cons: "I knew I had a layover in Chicago but what I didn't know was that I would have to sit on a plane for over an hour with no air conditioning. It was incredibly hot and because of this I missed my flight to LA which took off earlier than my ticket said."
Pros: "Loading was quick and easy with smiles and greetings from hostesses"
Cons: "No drink service on either flight, dumped on jetway and had to take bus to a gate and then navigate to our new gate. This made short layover time even shorter. I flew United down there and had drink service for that led of flight with them."
Pros: "Nothing t"
Cons: "I don't like the fact that we sat on the plane for over 2hours!"
Cons: "Uncomfortable, and unsafe, seat - with the bottom sagging badly on the right side at the back. Narrowly avoided having to check my hand luggage through to Nice, France, which would have been the second time on a row! Why, oh, why can't they ENFORCE the carry-on rules that are supposed to limit the size and number, as they do in Europe?! If you're in group 5, forget carry-on."
Pros: "The whole trip was easy and non dreadful"
Airlines flying from Indiana to Springfield have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Indiana to Springfield
Masks required on board, masks provided on flights from Indiana to Springfield
Social distancing seating
Middle seats unavailable to book on flights from Indiana to Springfield
Testing for antibodies, testing for symptoms for flights from Indiana to Springfield
Waiving of change fees. Search flexible flights from Indiana to Springfield