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Iowa to Cancun Flight Information

Flights Arrive in Cancun
Flights Depart from Iowa
Flight Price $436
Airlines Frontier, Aeromexico, Delta, United, American Airlines

Book cheap flights from Iowa to Cancun (round-trip)

Airports
Origin
Des Moines
$436
only
$436
Cedar Rapids
$453
only
$453
Destination
Cancun
$436
only
$436
Sat, Dec 1
DSM
Des Moines
CUN
Cancun
17h 43m
Sat, Dec 8
CUN
Cancun
DSM
Des Moines
9h 30m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 35,450 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
SJC
LAS
Good 7.6

Quick and organized service

Being charged for a bag on my connection flight.

DEN
PDX
Mediocre 2.0

Nothkng

Awful awful awful

DEN
JAX
Good 7.0

Flight crew was excellent. Had a delay and Capt was very apologetic and personable. Made the best of a problem. Cabin crew were very good. Delay let me get some breakfast.

1 hour delay because ground crew missed performing safety check. Had to deplane and then reboard.

STL
DEN
Good 6.0

This added almost $100 to the face. I'll try to avoid Frontier in the future. Gotcha capitalism!

Cheap fare until it changed with the bag fee

CLT
PHL
Excellent 10.0

I was a little hesitant that I could pay under $100 for a round trip flight from Charlotte to Philadelphia. I was pleasantly surprised by the entire experience. My bags even beat me down to the bag check!

Nothing

Tue, Jan 8
DSM
Des Moines
CUN
Cancun
7h 00m
Tue, Jan 15
CUN
Cancun
DSM
Des Moines
8h 57m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,065 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
GRU
Excellent 8.0

The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM..

The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off

MTY
MEX
Mediocre 2.0

NOTHING

2.5 HOURS DELAYED

MEX
DFW
Excellent 10.0

Excelente servicio por las aeromozas y comprensión de asignaciones de asiento por mi estado medico.

Mucho frío!! Durante el vuelo

LIM
MEX
Good 7.3

Efficient and respectful staff. Treat to have wine with the pasta dish that was served.

I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima.

BOG
MEX
Excellent 9.3

Almost everything was perfect!

The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers.

Fri, Jan 4
DSM
Des Moines
CUN
Cancun
7h 55m
Fri, Mar 1
CUN
Cancun
DSM
Des Moines
15h 01m
Trip: 57 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,407 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
ATL
AGS
Good 6.6

It is a short trip from Atlanta to Augusta.

No complaints...too short of a trip to complain about anything!

ATL
EWR
Excellent 10.0

Need vegetarian meal in first class

MEM
LAX
Excellent 9.0

Perfectly fine first class trip

Breakfast meal was awful

SLC
PDX
Excellent 9.6

Newer plane. Friendly crew. Landed safely and on time.

MKE
DTW
Okay 5.3

Very short flight. Not much to say

Not much to say

Sat, Jan 5
DSM
Des Moines
CUN
Cancun
6h 36m
Wed, Feb 27
CUN
Cancun
DSM
Des Moines
9h 52m
Trip: 54 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,529 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
DEN
LGA
Excellent 9.0

The flight attendant was super awesome. She was personable and had a great attitude. I didnt get her name, but she was by far the best! Blonde lady, smelled wonderful, very refreshing and funny conversation...(Ua1412 to LaGuardia) yeah yeah! Amazing!

I wanted the salami and cheese crackers but the flight wasn’t given any, so I chose the veggie smash/pita bread/quinoa/almond thing. Not too bad, but definitely no match for salami and cheese crackers. You know?

CDG
IAD
Excellent 10.0

All other stuff good

No music options for entertainment

EWR
LAS
Good 6.3

The staff was kind and flight was smooth

The plane was small and cramped. I could barely bend down to get my bag from under the seat in front of me and I'm tiny. I can just imagine how bigger people felt.

DEN
LAX
Excellent 10.0

I LOVED that they got me on the next flight without any issues. Wait time was just an hour longer

No ear buds for sale or offered. No charger plug ins in the seat

EWR
DUB
Excellent 10.0

The crew was awesome! Best flight I've ever had.

Thu, Feb 7
CID
Cedar Rapids
CUN
Cancun
39h 42m
Mon, Feb 11
CUN
Cancun
CID
Cedar Rapids
29h 24m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Dec 13
DSM
Des Moines
CUN
Cancun
8h 28m
Sun, Dec 16
CUN
Cancun
DSM
Des Moines
15h 02m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,863 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
LIS
PHL
Okay 5.3

Lots of food and wine/beer were provided at no additional cost and the first checked bag was free as is standard with British Airways. Basically I liked that American Airlines followed British Airways standards for the flight.

There were no personal entertainment devices, just a central tv for everyone to watch, and there were no charging outlets. The plane was probably from a museum it was so old. After boarding we sat in the plane without moving to the runway for 30 minutes just making the 8 hour flight even longer. The gate at the Lisbon airport was overly small and restrictive with everyone crammed in and unable to leave after initially entering.

MIA
BCN
Excellent 9.6

Upgrade to economy premium was well worth the extra fee.

Coffee could have been better.

MIA
LAX
Good 6.3

Landed

American Airlines couldn’t make plane seats anymore cramped. Cabin was very cold with no way to control climate. If you don’t buy first class or premium be ready for very uncomfortable flight.

LAX
PHL
Excellent 10.0

How funny was the crew and proficient

BCN
JFK
Okay 4.3

Chocolate ice cream and pot pies

To start, I had paid extra to upgrade to a seat with more leg room only to find I had been reassigned to the back of the plane. This was after I had already done an online check-in for the appropriate seat. Then I was told by the AA agent at the desk that my upgrade was in the system but that it was “fake”. Apparently the money I paid two months before was no good on this flight. I was traveling with my boyfriend and they would not allow us at the same counter because we were not married. After much haggling we were finally able to rectify the situation. Horrible start. Then, once on the plane, the in- flight entertainment system as well as the lights broke right before take off so there was nothing to watch or see for an almost 8 hour flight.

Sat, Dec 1
DSM
Des Moines
CUN
Cancun
17h 43m
Sat, Dec 8
CUN
Cancun
DSM
Des Moines
9h 30m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 35,450 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
DEN
SNA
Okay 5.3

You must pay extra for everything and on top of it the flight attendants only talk about signing you up for the credit card it’s like a stupid commercial the whole flight. Also the carry on bag fee is different for every passenger my wife and I were charged to different prices and the seats suck knees hit the back of the seat in front of you and you must sit straight up the whole flight not even room for a full size try table.

DEN
JAX
Good 7.0

Flight crew was excellent. Had a delay and Capt was very apologetic and personable. Made the best of a problem. Cabin crew were very good. Delay let me get some breakfast.

1 hour delay because ground crew missed performing safety check. Had to deplane and then reboard.

DEN
IAD
Good 6.0

When I booked the return leg of my trip Kayak displayed a price of under $200 from Frontier but when redirected to Frontier’s site the time listed on kayak was only available for an additional $450+. I had to book a later flight resulting in a 14 hour layover.

SLC
DEN
Good 6.0

Richard along with the other flight attendants were super nice and helpful with anything needed.

Seats not comfortable, didn’t have any food

DEN
PDX
Mediocre 2.0

Nothkng

Awful awful awful

Tue, Jan 8
DSM
Des Moines
CUN
Cancun
7h 00m
Tue, Jan 15
CUN
Cancun
DSM
Des Moines
8h 57m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,065 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
DFW
Excellent 10.0

Excelente servicio por las aeromozas y comprensión de asignaciones de asiento por mi estado medico.

Mucho frío!! Durante el vuelo

DFW
MEX
Excellent 10.0

Disponibilidad y ayuda del personal desde el primer momento que llegas a la ventanilla a documentar. EXCELENTE!! servicio.

LAX
MEX
Okay 4.0

The flight attendants they have attitude really bad I think u guys should check your employees.

LIM
MEX
Good 7.3

Efficient and respectful staff. Treat to have wine with the pasta dish that was served.

I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima.

MEX
YVR
Good 7.0

The cabin was kept quiet, dark and orderly for the night flight.

Same as above. The seat in economy is truly an endurance test. No way to go to sleep.

Fri, Jan 4
DSM
Des Moines
CUN
Cancun
7h 55m
Fri, Mar 1
CUN
Cancun
DSM
Des Moines
15h 01m
Trip: 57 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,407 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
SLC
PDX
Excellent 9.6

Newer plane. Friendly crew. Landed safely and on time.

ATL
AGS
Good 6.6

It is a short trip from Atlanta to Augusta.

No complaints...too short of a trip to complain about anything!

BDL
ATL
Good 7.3

Crew was friendly, flight ran on time.

Can you make the seats any smaller? Cabin space is tight and for people who suffer from claustrophobia it makes it difficult traveling. More cabin space with raising the fares would be great!

CDG
EWR
Good 7.6

The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!

Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports

BNA
SLC
Excellent 9.6

Newer plane. Friendly crew. Landed safely and on time.

Sat, Jan 5
DSM
Des Moines
CUN
Cancun
6h 36m
Wed, Feb 27
CUN
Cancun
DSM
Des Moines
9h 52m
Trip: 54 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,529 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
SFO
EWR
Mediocre 2.0

United flight delayed and caused me to have to change my connecting fight. Then that flight was delayed causing an extremely late arrival into Ithaca. Last time I flew United I said NEVER again. After this last delay, I will NEVER fly United again!

ORD
BOS
Okay 5.6

Was delayed for an hour

EWR
LIS
Good 6.0

the stewardess and steward bumped seated me continually when I complained she told me it was tight inexcusable

DEN
LGA
Excellent 9.0

The flight attendant was super awesome. She was personable and had a great attitude. I didnt get her name, but she was by far the best! Blonde lady, smelled wonderful, very refreshing and funny conversation...(Ua1412 to LaGuardia) yeah yeah! Amazing!

I wanted the salami and cheese crackers but the flight wasn’t given any, so I chose the veggie smash/pita bread/quinoa/almond thing. Not too bad, but definitely no match for salami and cheese crackers. You know?

DEN
LAX
Excellent 10.0

I LOVED that they got me on the next flight without any issues. Wait time was just an hour longer

No ear buds for sale or offered. No charger plug ins in the seat

Sat, Dec 1
DSM
Des Moines
CUN
Cancun
17h 43m
Sat, Dec 8
CUN
Cancun
DSM
Des Moines
9h 30m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 35,450 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
SJC
LAS
Good 7.6

Quick and organized service

Being charged for a bag on my connection flight.

CLT
PHL
Excellent 10.0

I was a little hesitant that I could pay under $100 for a round trip flight from Charlotte to Philadelphia. I was pleasantly surprised by the entire experience. My bags even beat me down to the bag check!

Nothing

STL
DEN
Good 6.0

This added almost $100 to the face. I'll try to avoid Frontier in the future. Gotcha capitalism!

Cheap fare until it changed with the bag fee

DEN
SNA
Okay 5.3

You must pay extra for everything and on top of it the flight attendants only talk about signing you up for the credit card it’s like a stupid commercial the whole flight. Also the carry on bag fee is different for every passenger my wife and I were charged to different prices and the seats suck knees hit the back of the seat in front of you and you must sit straight up the whole flight not even room for a full size try table.

DEN
SEA
Mediocre 2.6

Seat was okay. Flight Crew was okay. I got where I needed to.

Either Frontier or the third party I purchased my ticket through on Kayak (Kiwi.com) sold me a ticket as if it were a complete flight from point A to B with a layover in between. In reality however, it was two totally separate flights which required me to go to the Frontier ticketing counter upon my arrival at my layover destination, get a ticket printed for my second flight, pay to recheck my bag a second time ($45 x2 = $90 which was total BS), go through security again (also BS) only to walk back clear to the other side of the airport where I just was. To top it all off, our flight took off late and upon arrival we didn't even have a jet bridge available. So, all of the passengers had to get off on the tarmac and wait to be bussed from wherever we were all the way to the main terminal. Then they switched the baggage claim caracul on us. What a mess. This will probably be the last time I buy a ticket on Kayak, Kiwi and possibly even Frontier.

Thu, Feb 7
CID
Cedar Rapids
CUN
Cancun
39h 42m
Mon, Feb 11
CUN
Cancun
CID
Cedar Rapids
29h 24m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jan 8
DSM
Des Moines
CUN
Cancun
7h 00m
Tue, Jan 15
CUN
Cancun
DSM
Des Moines
8h 57m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,065 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
UIO
MEX
Excellent 9.0

The boarding unfortunately the Quito airport it’s too small

MEX
DFW
Excellent 10.0

Excelente servicio por las aeromozas y comprensión de asignaciones de asiento por mi estado medico.

Mucho frío!! Durante el vuelo

BOG
MEX
Excellent 9.3

Almost everything was perfect!

The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers.

MEX
SFO
Excellent 8.3

Not being able to choose an aisle seat made the flight uncomfortable for me and my neighbors

MEX
GRU
Excellent 8.0

The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM..

The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off

Thu, Dec 13
DSM
Des Moines
CUN
Cancun
8h 28m
Sun, Dec 16
CUN
Cancun
DSM
Des Moines
15h 02m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,863 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
LHR
JFK
Good 7.0

The entertainment was good. A lot of things to choose from.

The boarding took too long

BCN
JFK
Okay 4.3

Chocolate ice cream and pot pies

To start, I had paid extra to upgrade to a seat with more leg room only to find I had been reassigned to the back of the plane. This was after I had already done an online check-in for the appropriate seat. Then I was told by the AA agent at the desk that my upgrade was in the system but that it was “fake”. Apparently the money I paid two months before was no good on this flight. I was traveling with my boyfriend and they would not allow us at the same counter because we were not married. After much haggling we were finally able to rectify the situation. Horrible start. Then, once on the plane, the in- flight entertainment system as well as the lights broke right before take off so there was nothing to watch or see for an almost 8 hour flight.

MIA
LAX
Good 6.3

Landed

American Airlines couldn’t make plane seats anymore cramped. Cabin was very cold with no way to control climate. If you don’t buy first class or premium be ready for very uncomfortable flight.

MIA
DFW
Mediocre 2.0

Bogus reservation captured via Kayak!!!

PHL
SEA
Mediocre 2.0

Nothing, this was a miserable flight.

Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it.

Fri, Jan 4
DSM
Des Moines
CUN
Cancun
7h 55m
Fri, Mar 1
CUN
Cancun
DSM
Des Moines
15h 01m
Trip: 57 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,407 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
ATL
AGS
Good 6.6

It is a short trip from Atlanta to Augusta.

No complaints...too short of a trip to complain about anything!

ATL
EWR
Excellent 10.0

Need vegetarian meal in first class

CVG
BWI
Good 7.3

Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy.

Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise.

MKE
DTW
Okay 5.3

Very short flight. Not much to say

Not much to say

MEX
LAX
Excellent 10.0

I will say that this has been the best flight my husband and I have ever had. The crew members were very nice and helpful. This has been the smoothest flight we have ever had as well.

Sat, Jan 5
DSM
Des Moines
CUN
Cancun
6h 36m
Wed, Feb 27
CUN
Cancun
DSM
Des Moines
9h 52m
Trip: 54 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,529 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
LAX
ORD
Excellent 8.3

Boarding was simple; staff professional and courteous; seats in first are always comfortable; taxi time was minimal.

Breakfast was dull; TV monitors are gone

EWR
DUB
Excellent 10.0

The crew was awesome! Best flight I've ever had.

IAD
LGA
Mediocre 2.6

We landed in NYC -- although it was first announced as Dulles.

This flight was on Canadian Air under the auspices of United. I was not allowed into the United Club lounge despite the fact that I had business class ticket. I was informed that a business class ticket isn't sufficient for using the lounge when flying domestic. It is only good when flying international. They call that customer service. I generally avoid domestic airlines because of the customer service. The flight attendants were not happy to serve you. It's a small flight but they didn't even offer a snack -- you had to ask for it. And then they brought over a small basket with nuts, chips, candy bars, and a muffin. I took a muffin and it stuck to the roof of my mouth -- very poor quality. When I asked for a snack the flight attendant replied cocktail or soft drink never saying whether or not a snack was available.. She said this a couple of times before I could repeat that I wanted a snack to which she replied you want something to drink with that. I've been on many short flights in Asia and they will deliver a full meal and you don't have to ask for it. There was no entertainment but United did send an email explaining how I could purchase entertainment to play on my own device.

DEN
LAX
Good 6.0

The jet was nice. I was in Economy Plus. So, I had a little more room. There were no TV’s in the back of the seats in front of me. You have to have an tablet, and connect it to their wifi to watch a movie. (You don’t have to go through paying for internet. Just Connect to the wireless access point and then go to www.unitedwifi.com. From there you can click on Entertainment to watch movies for free. Or, you can see flight details like ETA, altitude, and speed from clicking on the top-right of the page.)

I didn’t like that the flight attendant didn’t even ask me if I wanted to buy a snack pack. I was starving, and had read the menu in their magazine in preparation to order food. She came by and asked me if I wanted something to drink. I said Coke please. She gave me a tiny cup of Coke which contained a little more than a swig of Coke, and then handed me a tiny pack of pretzels before turning away to serve the next guest. This was a 2hr flight. So, no big deal really. I wasn’t going to starve to death. But, I never got to eat. By the time the food service cleared and they were making their rounds to gather trash before landing, it was really too late to address the issue with them. So, I just sucked it up and spent my $9.99 elsewhere.

EWR
LAS
Good 6.3

The staff was kind and flight was smooth

The plane was small and cramped. I could barely bend down to get my bag from under the seat in front of me and I'm tiny. I can just imagine how bigger people felt.

Sat, Dec 8
DSM
Des Moines
CUN
Cancun
17h 43m
Sat, Dec 15
CUN
Cancun
DSM
Des Moines
7h 33m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 35,450 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
DEN
JAX
Good 7.0

Flight crew was excellent. Had a delay and Capt was very apologetic and personable. Made the best of a problem. Cabin crew were very good. Delay let me get some breakfast.

1 hour delay because ground crew missed performing safety check. Had to deplane and then reboard.

DEN
PDX
Mediocre 2.0

Nothkng

Awful awful awful

SLC
DEN
Good 6.0

Richard along with the other flight attendants were super nice and helpful with anything needed.

Seats not comfortable, didn’t have any food

CLT
PHL
Excellent 10.0

I was a little hesitant that I could pay under $100 for a round trip flight from Charlotte to Philadelphia. I was pleasantly surprised by the entire experience. My bags even beat me down to the bag check!

Nothing

DEN
STL
Excellent 10.0

Very fast quick convenient budgeted flight serviced by great courteous staff.

Retirees from military don't get free baggage or discount for baggage.

Thu, Feb 7
CID
Cedar Rapids
CUN
Cancun
39h 42m
Mon, Feb 11
CUN
Cancun
CID
Cedar Rapids
29h 24m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Dec 13
DSM
Des Moines
CUN
Cancun
8h 28m
Sun, Dec 16
CUN
Cancun
DSM
Des Moines
15h 02m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,863 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
PHL
SEA
Mediocre 2.0

Nothing, this was a miserable flight.

Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it.

LHR
JFK
Good 7.0

The entertainment was good. A lot of things to choose from.

The boarding took too long

LAX
PHL
Excellent 10.0

How funny was the crew and proficient

MIA
LAX
Good 6.3

Landed

American Airlines couldn’t make plane seats anymore cramped. Cabin was very cold with no way to control climate. If you don’t buy first class or premium be ready for very uncomfortable flight.

SEA
DFW
Mediocre 2.0

Our original flight was delayed then cancelled. After assigning to another flight, it was delayed and gate changed about 10 times and was finally cancelled after it was boarded and left gate after 2am due to engine problem. We had to cancel our trip since it was a short trip for a funeral and we had missed it. AA offered no compensation and no apology (not during the whole night of delays and cancels).

Tue, Jan 8
CID
Cedar Rapids
CUN
Cancun
7h 00m
Tue, Jan 29
CUN
Cancun
CID
Cedar Rapids
21h 49m
Trip: 22 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,065 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
GRU
Excellent 8.0

The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM..

The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off

LAX
MEX
Okay 4.0

The flight attendants they have attitude really bad I think u guys should check your employees.

BOG
MEX
Excellent 9.3

Almost everything was perfect!

The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers.

MEX
DFW
Excellent 10.0

Excelente servicio por las aeromozas y comprensión de asignaciones de asiento por mi estado medico.

Mucho frío!! Durante el vuelo

MEX
SFO
Okay 5.0

The flight was delayed by three hours (reason unknown) and the entertainment on flight shut off once and then froze for 20 minutes

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