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It was excellent except for at the very end. I woke up about 1.5 hrs before touchdown and wanted to order food in the Business class. I was told they had shut down food service. It would have been good to get a heads up before they closed the service. Anna the air hostess was wonderful. She did get me 2 bowls of fruit and I was very appreciative of her. Wonderful human and a hostess.

Amazing airline accommodations. The cabins were so great. The food was very good and the flight attendants were so nice. Made a 15 hour flight seem easy.

I paid extra for seating when first booking flight to be in a comfortable economy seat They still changed it to a middle seat regardless. When I asked for it to be changed back to aisle, they could only give me one at the back of the plane in the least comfortable seats.

Same as already mentioned. This was more comforting as I got my aisle seat for my knee.

Overall the experience was neat with crew being nice and caring especially to parent with kids. The free snacks option was okay. The kiosk at Philly airport didn’t work.

Worse fight I ever take since I start flying , still have even made home , and crew abandon us half way home . No water no food and no even anyone to answer our questions

Too many boarding protocols. Never experienced with other international flights.

Terrible airlines - suffered entire flight due to food poisoning from stale food

I liked the food and services provided. I think the seating should be updated cause it’s to congested for economic class.

I moved to H row in the economy class. There was a crew member who's name might be shanya. She was not at all respectful for me. She was arrogant. While I was leaving the plane. The pilots and crew meter were saying Thank you and good bye to the passengers before and after me. And ignored Me.