Cons: "The crew, the turbulence, the screaming kids, the rude people yelling across rows CONSTANTLY, at each other"
Pros: "The emergency row seat was good."
Cons: "The hidden carry on luggage fee is terrible."
Cons: "Clean, comfortable plane. Smooth ride. Departed on time, arrived ahead of time:)"
Cons: "The fees for the baggage are ridiculous"
Cons: "Flight was delayed. Showed up to destination airport and now gate was assigned so we sat in runway for over 30 min"
Cons: "For budget airline it’s awesome. Couldn’t ask more"
Pros: "I was in row 2 and it had reclining seats."
Cons: "They did not have enough people to push wheelchairs at Mac Arthur airport. My husband had to push me & since we don’t know the airport we had to ask every step we went, they had no signs leading the way."
Cons: "Never happened, the flight was cancelled and never rebooked."
Cons: "The flight was delayed, it was a mess."
Pros: "We finally made it to the destination"
Cons: "the flight was delayed more than once. and it seems to be common on this route"
Pros: "Landing was perfect!"
Pros: "The anouncements in Islip explaining the boarding process and warning people about bringing carry ons that they did not pay for were clear, loud and understandable. Crew was great."
Cons: "the seats hurt my butt, not sure if I could do a longer flight on this plane"
Pros: "Crew was very nice. Boarding was efficient."
Cons: "Snack selections are very limited. If we are paying for it anyway the choices should be a little more varied."
Cons: "Frontier is ok. Staff was friendly. The price for the flight itself was great,but the cost of bags and seats was way more than the flight.The seats aren’t very comfortable,not at all plush.If I hadn’t been sitting with my daughters, it would’ve been even worse. I’ll pay more for comfort next time."
Cons: "3 hours delayed. I was late for a important interview. I lost money because of it"
Pros: "The price is right. I do not take any of the extras, do not be tricked by the website that you have to pick a seat. Charging more for carry on keeps the cabin clear, buy a bottle of water in the airport and skip the in flight food service. Planes are clean, reasonabley comfortable. Crews are professional."
Cons: "Boarding could be better. Why don't they load the back of the plane first? Mostly because people can't learn to get themselves on and off a plane. Get on and sit down. Then on arrivial standing in the isle fumbleling to get their overhead bags."
Cons: "Everything. Really bad seats, no room for you. Carry on - charge $50. No free beverages ."
Cons: "Frontier services is the worst."
Cons: "We sat on plane at gate for 1 1/2 hour while crew attempted to fix mechanical problems."
Cons: "Got to the airport at 4am for a flight that was supposed to leave at 6am. The flight finally departed at 11:40am. I missed my non-refundable connecting flight and had to book a new flight. All in all I probably lost $300 because of this situation. On top of that it was my birthday."
Pros: "I liked that the gave us food vouchers for our wait"
Cons: "That I really wanted to get home. One person missed is brother’s funeral, another person missed their connecting flight. I thought it was poor planning on frontiers part. Many people were getting very upset with the crew and calling customer service. I felt very bad feeling f the crew and many people who needed to be in Chicago when they promised for us to get there. It was upsetting, just tried to make lemonade out of lemons."
Pros: "The crew seemed cheerful."
Cons: "Slightly disorganized during boarding. Delayed departure. Miss informed about arrival time. Extremely unfortable seating. Food is more snacks than solid nutrition and even the snacks were hardly dispensed. Cabin became over heated, could smell jet fuel."
Pros: "Great flight from Islip to MIA. Looked at another review about water on flights and I was told by the crew that water is FREE!"
Cons: "Seats are small but newly redesigned."
Pros: "In flight crew was cordial, warm, professional"
Cons: "Everything else was a sh*tshow: bad information, confused and angry employees, flight was 7-hours late"
Cons: "Poor customer service at service desk"
Pros: "Once in air it was uneventful"
Cons: "wished they had free snacks"
Pros: "The price"
Cons: "The seats were uncomfortable, having to pay for a carry on"
Cons: "$200 ticket and I still have to pay $45 to bring a bag?"
Pros: "McArthur Airport and checkin, a breeze. Boarding,stress free. Attitude of crew, at gate and on plane, wonderful. Nice re-seating available before take off."
Cons: "No free snacks."
Pros: "Ease of boarding, and the fact that we took of 30 minutes late and still landed just about on time"
Cons: "Seats are a bit hard and don’t recline at all"
Cons: "There was a lack of communication, our flight was delayed however there was no explanation as to why."
Pros: "Very friendly flight crew!"
Pros: "The on board crew do not compare to the quality service in other flights but are much better than the frontier boarding crew"
Cons: "The service was absolutely terrible, the front desk crew did not want to let me in 40 minutes to my flight because they stated I need to be there 2 hrs earlier. This was ofcourse despite me having only a person item and having prepped in order to not have the slightest delay with TSA. I missed all my apartment viewings because of this and an additional flight delay with the replacement flight I purchased. This rendered my trip absolutely useless and an extra cost because I arrived after hours to my car rental and lost my reservation. If I buy a flight, why can't I stand? IF I CANNOT STAND WHY AM I PURCHASING A SEAT SEPERATELY???"
Pros: "Flight crew"
Cons: "Carry-on fee"
Pros: "Crew was friendly and seats were comfortable ."
Cons: "No gluten free food ootions"
Pros: "The price was right"
Cons: "Long lines to check your bags and confusion at the gate in Islip plus seats are uncomfortable on the plane and the only thing they give you for free is water"
Pros: "I liked the stewardess. She was nice."
Cons: "I pay for my ticket and then there is fees for days!!! Charge me what you will for the ticket but all these after fees are disgusting. You should be ashamed for yourself Frontier you filthy animal..."
Cons: "I purchased through early online check in round trip carryon for $70. But there is no record and had to pay$45. At PDX."
Pros: "Good flight! Very clean plane"
Cons: "Attendants weren't very friendly but they were polite"
Cons: "On a direct from Atlanta to Denver our bag ended up in LA ???? Spent hours of a short two day trip in the airport. Pay the extra money to fly a proper airline. Our return to Atlanta was even worse."
Pros: "We brought our pet with us on this trip. The experience was wonderful. We had no problems with Frontier at all. The stewardess were so kind to us. It was such a pleasant flight. I will be flying Frontier again."
Pros: "The Fare"
Cons: "Waiting 1 hour for a gate to open in Chicago"
Pros: "Initial cost of flight. Boarding was easy and crew friendly."
Cons: "Everything else. Seats didn't recline. Cost me $27 in advance for a non reclining seat with little to no cushioning. It was the most uncomfortable flight I've been on. Everything extra was costly. $40 for a carry on? Are you nuts? So the extras, like choosing a seat and bringing one carry on added $160 to my round trip fare. Good thing I didn't order a soda. That's extra too."
Cons: "pay for seat on aisle, pay for soda, pay for reclining seat, pay for carry on luggage, reading lite out, no reading for a 3 hour flight, not much in-flight service."
Pros: "overall very satisfying. havent flown in a number of yrs and things have changed a ton. Ur team did a great job. Booked thru Kayak. One suggestions would be a little more forthcoming with additional costs on website. For us newbies. I will fly Frontier again and have a better understanding of the exp. Thanks for 2 nicely done legs. appreciate the effort and the product"
Pros: "I got where I needed to be safely."
Cons: "Extra charges for baggage; late; cramped."
Cons: "They lost my luggage and took over 24 hours to return it to me...."
Cons: "They said weather related. I could not see any bad weather in the county. If it's weather related they won't reimburse for hotel do it cost 150.00 more dollars in hotel and dinner."
Cons: "It's very late to get a hotel and they didn't arrange anything for us. We get a credit for future flights and hotel reimbursement. But I'd rather not fly Frontier again!"