There are 4 miles between Albuquerque city center and Albuquerque Airport.
Albuquerque is served by Albuquerque Airport, also commonly referred to as Albuquerque or Albuquerque Intl. The airport code is ABQ.
Most visitors from Israel need to provide a negative COVID-19 test result and/or quarantine to enter Albuquerque. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Albuquerque
Visitors from Israel are not required to quarantine after entering Albuquerque.
Visitors from Israel must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Albuquerque.
Current regulations for vaccinated travelers to Albuquerque: most visitors from Israel may enter Albuquerque but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
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Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Cons: Great flight back to the UK, flight crew were very pleasant and attentive.Read more about Emirates
Cons: Great flight back to the UK, flight crew were very pleasant and attentive.
Pros: The crew is always great.
Cons: They can’t really do anything about this, but babies screaming all around me made the flight pretty terrible. Infants shouldn’t be flying. My god
Cons: Very nice
Cons: They charged us for the second bag checked in ??????
Cons: Just because I have bought my ticket on points I was not given a chauffeur driver.
Pros: Entertainment is epic. Speed to get luggage and depart airport was excellent.
Cons: Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot.
Pros: Helpful crew. Clean toilets.
Cons: Overhead racks, so very difficult to close, always you need help. May a design fault.
Cons: Check the head phone sets have both speakers working. I had to ask for a different set which was fine
Cons: There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees.
Pros: The crew was fantastic. The food was good for airline food.
Cons: The seats were narrow and seemed a bit smaller than usual.
Pros: same, crew is amazing
Pros: Jumbo jet plane was fantastic.
Cons: None for now
Pros: Service and food
Cons: Boarding for business class took a long time and was very out of order
Cons: Former travel to Dubai offered food vouchers. No vouchers given and the layover was over 5 hours and portions were smaller on the plane. Bad in flight entertainment screens.
Pros: Very comfortable flight
Pros: Quick boarding. Attentive flight staff. Very quick disembarking.
Cons: Bathrooms on plane a little messy. But that’s just careless passengers.
Pros: Comfortable seats, enough space for legs, helpful crew, We were offered a voucher to stay in a hotel close to the airport to get a few hours of sleep or relaxation. The voucher included lunch and dinner with good food..
Cons: I didn't like the long delay to stay in the airport on hard chairs before leaving Cape Town. The delay affected all the other connections with long periods of stay in the airports. The whole flight was rough, being shaken all the time.
Pros: Comfort, amenities
Pros: The relaxed environment and the crew are amazing
Cons: There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it
Cons: the boarding process was awful. they called for people to go into the pregate area at and the plane had not yet arrived. once in the pregate area the is no access to food or water and you cannot bring in a bottle of water from the terminal
Cons: Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!
Pros: I liked how professional and attentive the crew was.
Cons: I don’t like that there is not and ovo-lacto vegetarian option available to people like me.
Cons: they have changed how they serve drinks and food. they used to do that separately. now they club it together.
Cons: I understand that the cabin crew’s job focus is not to serve drinks and food to passengers. However, I would’ve expected well-mannered employees from Emirates. I was on an aisle seat, a steward bumped on my arm quite roughly and he merely continued walking. Not even a word was said.
Pros: Loved my experience with Emirates. It was the best international flight I've ever had. The seats are comfortable, the entertainment options are great, staff was all very friendly, alcoholic drinks were complimentary, they give you a great care package with socks, ear plugs, toothbrush and paste, and the price was great!
Cons: The only negative thing I have to say is the food isn't good, but that's to be expected for me as I'm very picky. I just pack my own food and snacks.
Pros: Great entertainment set up, a free hour of wifi and good food. The wifi was priced fairly. Overall, it was a pleasant flight that I even managed to go to sleep. I normally can't sleep on planes.
Cons: The entitled passengers and other rude passenger behavior.
Pros: The fligh went smooth
Cons: The food
Cons: There was a minor issue with bus availability at DXB once we landed. Other than that, the flight was excellent.
Pros: Vego food was provided Lots of meals
Cons: Some of the food wasn't as tasty but it's airplane food
Pros: Excellent service and accommodation in business class. Could not have asked for more
Cons: Nothing to memtion
Pros: Almost everything
Pros: The food was better than others and beverages were served often. In flight entertainment options were impressive.
Cons: There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything.
Pros: Food and drinks
Pros: Nice trip
Cons: Every thing
Pros: Great hospitality from the crew and quality plane facilities.
Pros: Service Gluten free food provided.
Pros: The response and service of Airhostesses are outstanding. I have to mention specially the assistance their supervisor provided to me when I have felt a little breathlessness and her constant attention on me to ensure I am normal and comfortable. Unfortunately I do not remember her name. Thanks to her and her team I felt at home.
Cons: Vegetarian food would be good if it was less spicy.
Cons: 1.45 hours connection time in Dubai was hardly sufficient. Had to run through main terminal. Despite being in business class, no special service to bring us to the gate. Not good enough frankly.
Pros: Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient
Pros: Hospitable staff ,friendly and humble. Wifi availability .Great on board atmosphere and spacious and comfortable seats. Entertainment was the Bob. Ambience was classic. I loved your choice of wine.
Cons: Nothing really
Pros: Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game.
Cons: Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others.
Pros: Overall the service and the food provided made for a good flight
Cons: My flight seat assignment was changed without my knowledge
Cons: The plane was very messy and not well kept throughout the flight. The fight attendants expressed levels of frustration with passengers as if we were bothering them. Me and the the passenger next to me lost picture during a movie that were watching and had to have our monitors reset.
Pros: Great airline
Pros: Flight attendants were patient and kind despite tension between passengers due to lack of overhead space.
Cons: Very rough flight and every set of earphones were defective.
Pros: Crew behavior, boarding, entertainment channels,food,comfort
Pros: See above. Great airline all around. We travel a lot and overall it is one of the two best in the world on almost all counts.
Cons: For large number of passengers, boarding is impossibly slow. I don't understand why, after boarding the priority passengers, airline don't board the rest of us from the back of the plane to the front. Doing it the other way makes us stumble across the front seated passengers who are busy stowing their carry-ones. This causes a bottleneck in boarding. Also, there are too many checks on us, which also slows things down. Also, Emirates advertises: one carry-on item of less than 15 pounds. On this flight I would say that at least 75% of the passengers violated this with large and multiple carry-ons. This is unfair to those of us who try to go by the rules.
Pros: The upgraded me to Business Class, an unique experience.
Cons: Windows locked dark for whole flight in the DAYTIME going over spectacular scenery in Norway and Greenland. No eye shades given out. Totally depressing. Food very mediocre with nothing Arabic in spite of great Arab food.
Cons: Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)
Pros: The crew was nice and courteous. The flight went smoothly. The bathrooms were easily accessible.
Cons: They barely offered water on the 11-12 hour flights. The crew was not around other than to hand out meals during the first and last few hours.
Cons: Avoid flight delays in the future and respect the flight schedule
Pros: Crew attentive, flight left and arrived on time
Cons: More movie and TV show options. Also foot rest would have been nice.
Cons: Didn't think of something because the flight was awesome.
Cons: Seats Crew
Cons: I hd a very large person seating next to me. He should have been made to buy 2 seats. Very uncomfortable for such a long flight.
Pros: Quick boarding and on time departure and arrival.
Pros: flight was fairly empty, so very comfortable seating as nearby seats were not occupied.
Cons: everything was fine -- now the departure and connection to another flight was NOT NEARLY AS SMOOTH !!
Pros: Friendly staff Entertainment Aircraft
Cons: No complaints
Cons: The airline should upgrade the entertainment system. Besides that it’s good.
Pros: The flight was one time for departure and arrival
Pros: too short to judge, but arrived before schedule.
Cons: Too short to judge
Pros: nothing. there is no responsibility from voyama towards clients services
Cons: every thing
Pros: The food and beautiful women
Cons: The seats
Pros: Crew exceptionally nice
Cons: Can’t turn off the screen
Cons: They lost my bag
Pros: The flight the plane the staff on plane the food the entertainment
Cons: waiting lines to get into the gates and passport checks for departure. it was too long and mis-leading since the machines were not working eventually had to go to a manual check (not machine) and almost missed the flight. It's bad management of the Ben Gurion Airport.
Cons: On counter, some workers were not nice
Pros: Had a great seat
Cons: They didn’t offer basic beverages
Cons: It is time to change the food! the food is so bad . I get the filling that they don't care' just like that!
Pros: Quick, simple flight arriving 7 minutes early.
Cons: About 12-15 minutes late boarding with no explanation or announcement. Food & entertainment should NOT be rated on such a short flight.
Cons: Bad service bad attitude
Pros: The seat room, friendly staff
Cons: 3 hour delay... not Jordanians fault (fog)
Pros: No thing
Cons: The staff
Cons: Food was undistinguished, particularly breakfast, cabin was overheated and crowded, staff was too busy to provide timely service, to few toilets on the plane.
Cons: I actually didn't fly QR. My RJ light from TLV to AMM was delayed by approx 2 hours. I asked to be taken off the flight in order to fly the day after from TLV to LCA and take QR. However the RJ gate agents explained that there are over 40 people on the flight that need to take the QR from AMM and that the ties between RJ and QR are very strong and the QR flight will wait the necessary 15 minutes. However, as we landed in AMM we saw the QR aircraft push back 5 minutes earlier than the scheduled departure. We got stuck in AMM and the RJ people were nice but totally inefficient and claimed that they were limited by their corporate procedures. I asked to be put on an Etihad flight that was scheduled to leave 2 hours later and that would put me at the end of the day in MAA (my destination) around 2.5 hours later which was acceptable in my eyes. The transfer desk agent said he is going to arrange it, disappeared for 45 minutes and then came and told me this is already too late for Etihad (it was not) and anyway they cannot let me take Etihad since they are not a part of "One World". I argued a bit and he said ok went to teh back office and disappeared for another 20 minutes. at that point he came and told me that all is taken care of and here is my new flight and proceeded to show me an itinerary which took me through BKK to MAA but the AMM-BKK flight will leave only at 0130 at night (this was around 1430) and get to BKK in the afternoon tomorrow. Then I will have to wait in the airport another 8-9 hours to fly to MAA. hence 2 nights without sleep staying at airports. BTW, I was the only Business/first passenger but this did not confer on me any special treatment. I refused to take this route and at the end asked them only to get me back to TLV and there I will change the whole route and go tomorrow on QR from LCA. I had to wait at AMM airport until 2100 and only now - 2300 - reached home which I left at 0600 this morning. BTW, i don't think that they restored my ticket to its original form (which was a full QR ticket covering also the RJ and Pegasus flights. but I was too tired to argue. I will postpone my trip by one more day and change the route to avoid another debacle like this one. Also, I chatted with the QR people in Amman, and ithey claim that they were not told that the RJ from TLV had 40 passengers connecting through them. This is the absolute opposite of what the RJ people claimed. Last, all his is without even mentioning the issues this delay caused since I have people who came specifically for this, waiting for me in MAA and God only knows when I will manage to get there and whether or not they will wait for me. Guys, you have to do something about this. I am quite a regular flyer and this is the worst experience I had.
Pros: Fast check in, Comfort seats
Pros: Left on time. Probably overpriced for the length of the flight. Baggage was out promptly.
Pros: We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice.
Cons: When My luggage was searched at the gate of armman before fly back to Chicago, my camera was taken away by security person, he never returned to me. I only found out when I got home.
Cons: I'll was good
Pros: It’s a 25 minute flight. It’s all good. :)
Pros: On time, confort and food.
Cons: From the Airport main entrance no signing to guide to business check in.
Cons: I pre ordered a kosher meal. It was said to me that someone miscalculated and there were not enough kosher meals. I was left hungry and starved on such a long flight.
Pros: Very short, only a half hour flight
Cons: nothing not to like
Pros: All new
Cons: Extensive security. Warm plane. No charging outlets.
Pros: The Dreamliner is the best plane I’ve ever boarded, it was used for this short flight.
Cons: Could not check in online, had to get the boarding pass at the airport.
Pros: Great service
Pros: I don't like anything about Royal Jordanian crew , management totaly an honest and corrupt people
Pros: Modern aircraft
Cons: Food is terrible Service is marginal They serve a mediocre meal right after takeoff then you don't see them again until right before landing with a dry snack
Pros: Good service, leaving on time
Pros: Loved all of the kind smiling faces on all of the flight attendants
Pros: Quick and easy boarding process, nice person at check-in counter
Cons: I used the restroom in the plane before takeoff and the it was absolutely filthy. It was clear it did not receive any attention between flights. I was sitting in the emergency exit row and, during takeoff, the plane made a horrible, howling/whining noise that I've never heard before. Everyone was looking around and fearful. I fly often and this was the kind of noise when you wonder "is this where it all ends?" Not sure if it was the engine just outside or the emergency exit not being fully sealed but it was the first time in a long time that I've been fearful on a plane.
Pros: Food was pretty good. Crew dontt give you much of a choice though !!
Cons: Crew were moving people around without asking for their permission. I asked for water and didn't get it . People sitting beside me were moving all time disturbing my sleep!!
Cons: The pancake was not cooked enough couldn’t eat it
Cons: Boarding process..
Pros: Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around
Cons: On line check-in/seat selection was a disaster
Pros: The flight was relatively on time and the crew was nice
Cons: The food was not the British Airways high quality
Pros: great crew great seats great entertainment great pilots great food and the greatest airline in the world
Cons: free wifi
Cons: Entertainment didn’t work, big delay broken seat
Pros: Great !
Cons: Kosher meal a bit hard to open
Cons: The entertainment system wasnt working on the first flight, and had poor content on the second flight.
Pros: Nothing particularly
Cons: Food was awful
Pros: The staff were great, the flight was on time, the boarding was easy.
Cons: The food. Both my sons are vegan and there weren't any vegan options apart from crisps and nuts. Vegans are taking over the World so you need to be able to give them something to eat!
Pros: Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!
Pros: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back
Cons: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back
Pros: The attitude of crew long ques for toilet
Cons: Long queues for toilet
Pros: The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system.
Pros: Flavor was fine
Cons: Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad.
Cons: the food
Pros: Not much. Even magazines were not available for 2 last raws.
Cons: Even magazines were not available for 2 last raws
Pros: Service, clean restroom, courtesy of crew members
Pros: Nothing really was good or stood out in a positive way.
Cons: Horrible lie flat seats with absolutely no stowage room. Seats are super cramped with 8 in a row you feel like being transported in a cattle car. Crew was most decidedly unfriendly. We were boarded on time despite the fact BA knew the flight was delayed and sat at the gate for an hour. Food was equivalent to hospital food. U must be crazy to fly business in BA. Never again.
Cons: No breakfast on out bound leg
Cons: Don’t do it!! Totally disorganized airline with uncomfortable seats.
Pros: The crew were very helpful
Pros: My upgrade.
Cons: That I needed to be searched again before boarding the plane. The long layover.
Pros: On time
Cons: Paid for bulkhead seat and was not given a bulkhead seat.
Pros: Good and crew were fine
Cons: Seats were too close, not comfortable
Cons: the flight delayed a lot and i missed my connection flight as a result
Pros: World Traveler Plus on BA is not as good as premium economy on other airlines.
Cons: Check in. Too many people checking in and too few BA employees to handle crowd. Severely understaffed.
Pros: Most things
Cons: The airplane was shaking all the flight
Pros: The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)
Cons: The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers
Cons: I booked a regular flight and at the end the system or dont know how, booked me PLUS ECONOMY, when I wanted to change my ticket date, it was so expensive and almost no dates were available. Also, you didnt give me chance to downgrade in order to change the dates more easily. I always fly through BA and I love the easy it is to change dates, but this time you disappointed me. I usualy choose BA because its easy and non expensive to change dates in my flight but now I may be open to book with other airlines.
Pros: The flight was smooth from boarding to landing early at Heathrow.
Cons: It was a fully booked flight, which means the person next to you tends to overflow into your seat
Cons: I paid 100$ because I had to cancel my request. It was a technical error of your reservation system which unexpectedly changed my return from the 5th of November to the 6th of November. The fine was unfair and you're required to refund me.
Pros: The staff were some of the friendliest I have encountered in recent traveling experiences. They were very attentive to every passenger.
Cons: We only paid for economy seats, and unfortunately, it's hard to expect much more than what we got. The friendly service made up for the lack of comfort these seats provide.
Pros: Upgraded to world traveler plus was way more comfortable. The flight crew were so so nice and helpful. I am handicapped and they just couldn't do enough to make me comfortable.
Cons: They the seats I reserved months ago were changed.
Pros: The food was delicious and the meals spaced reasonably. The movie selection was very extensive. The crew was readily available for most issues that cropped up.
Cons: An elderly disabled passenger was allowed to seat in closed off seating and store her canes under her seat causing them to jut out into the aisle. As she required a wheelchair to get on and off the plane they should have reseated her somewhere with more leg room and easier access to the restrooms
Pros: I loved the on-demand entertainment which starts as soon as you board the plane and continues all the way into landing / taxing to the gate.
Cons: The system would not allow me to check-in / get my boarding passes 24 hrs prior to barding, which basically left me with a middle seat all the way to Seattle. I considered this a terrible process and didn't get a good explanation why I was blocked from doing my check-in online.
Cons: Hard to love a flight when they lose your bag.
Pros: Crew polite
Cons: Boarding was chaotic
Cons: No food selection. No vegan meal that i ordered for my daughter.
Pros: Most everything
Cons: Seat choice
Cons: BA cancelled the flight, did not reroute us, provided a phone number for tel aviv (closed for the weekend). Terrible customer service. And our ticket was bought thru vayama who also did not bother to help us. Bad bad customer service for BA.
Cons: boarding with bus instead of sleeve
Pros: Security staff was rude in England and our suitcases was lost And they did not even let us know
Pros: The crew was very efficient
Cons: The was really bad.
Cons: I received no information from British Airways! Luckily someone saw that all flights on BA had been canceled. This is the second time this has happened with British Airways. They have zero customer service and terrible communication.
Pros: The cabin crew, as always, were unfailingly helpful and polite. We paid extra for exit row seats, which were wonderful for my 6'6" husband's long legs.
Cons: The food wasn't really edible, but the flight was only 5 hours long, so it wasn't a great issue.
Cons: For some reason British Airways has a bug in its computers and does not allow me to check in on line. This is not the first time.
Cons: Gate agent was cold rude and incompetent
Cons: Flight was delayed almost an hour. Being that it doesn't arrive in ABQ until almost midnight, a 52 minute delay means I don't get home until almost 2 in the morning. Seats also seem to be kind of narrow on the 737-800. I'm not a big guy, but I am still bumping shoulders through out the flight.
Pros: Getting to my destination
Cons: Having air conditioning on an aircraft on a hot summer day is critical. Especially on a 2 hours delay on the tarmac!
Pros: Good flight. 3 hour duration at night. I flew in first class, as the extension of my business class flight from Paris.
Cons: Had to use a wheelchair service in terminals. Me and another victim were wheeled to 40 feet from the check in desk and the guy took off without further instruction. I hobbled to the counter to make sure we were on the pre-board list. Defeats the purpose, but whatever.....
Cons: Boarding at gate a47 T2A at CDG was chaotic
Pros: Nothing. It was a miserable 2+ hrs.
Cons: Work harder at making flying more comfortable for travelers without breaking the bank.
Cons: Flight was delayed and they announced it was because they weren’t sure there was enough tread on the tire to land which didn’t give anyone a great feeling. Crew was probably on their last shift and just rude.
Cons: Flight was delayed. Sometimes it’s not airlines fault. Not 100% clear on who was at fault. Toilets apparently water wasn’t working on aircraft. Upon landing at BNA a baggage guy attempted to rush us because flight was late and needed to get back to ORD. With no consideration for over 2hrs waiting
Cons: I paid extra for an emergency exit seat. The seats in the row were visibly different from ones nearby -- the seat padding was gone (felt like I was sitting on a board) and the seat bottoms slanted down producing a feeling of sliding out of the seat.
Pros: Did good job
Cons: Bigger seats in economy
Cons: Flight could have been on time
Cons: Es on flight 5799 which was delayed over four hours and finally cancelled. Delay without explanation but did not appear to be weather related. Cancelled because no crew available. Put on another flight that was to leave st 10:45, but delayed due to weight restrictions without luggage.
Pros: Healthy snacks, better quality food
Cons: 21/2 delay....no explanariin. But flight attendants did not show up until 9:15 and yet plane had been on the ground since 8:30. Seems poor planning on airline’s part
Pros: The crew was good
Cons: Paid $330.00 +/- for a one way ticket. Some how i messed up on the date and had it for 8/3/18 instead of 8/2/18. Had to pay an additional $500 + for the change. I understand that the fault didn't lie with AA, however, the rate for changing the ticket borders on the ridiculous. I have to travel quite a bit as of late for work, I am doing all i can to Avoid using American. There were others on the flight that paid for first class that didn't pay as much as me and i was stuck in boarding group 6. It really feels as though American is only in it for the dollars, not the customer service.
Pros: Newer aircraft, comfortable seats
Cons: Connection to inflight entertainment was complicated and lengthy, barely got access to it for 45 min
Cons: Flight delayed due to weather issues then compounded by crew issues. Would have been tolerable if they had been upfront about it instead of doing the one hour delay, then another hour, then another hour ad nauseum. More than 3 hours total.
Pros: The plane had really soft, puffy, comfy headrests. These were the best headrests I've ever encountered on any flight. I wish these were on every plane.
Cons: 1. Departure gate gets inexplicably moved to an entirely different concourse. 2. Gate agent offers to check bags through to destination, then when I go up, offers to gate-tag my bag. Why did you say you could check the bags through, then? 3. The long, ridiculous AA boarding process consisting of 9 groups and 2 short lanes, taking about 20 minutes to get 30 people outside. 4. 30 people wander around outside on the tarmac, trying to find a sign for Albuquerque. 5. BAGGAGE HANDLERS tell some of the passengers that the planes have been switched, and we should now board the plane marked Flagstaff. 6. Gate agents come outside, receive information from -- again -- BAGGAGE HANDLERS -- and then tell everyone to go back inside. 7. Once inside, gate agents tell passengers they have no idea what is going on, where they will be departing from, or when. 8. Gate agents tell passengers to go through the (long, ridiculous) boarding process a second time, and get on the second plane on the left. 9. A couple of PASSENGERS remind the gate agent that the baggage handlers specifically said that plane was not going to Albuquerque. 10. Gate agents change their minds, and tell passengers to get on a different plane. 11. We finally get on the damn plane.
Pros: My flights were booked through British Airways, but these segments were operated by American. Madrid to Dallas was on a 787 (a very nice ride). Entertainment options were very good (although not as diverse as on British Airways). Food was excellent. The crew was very pleasant.
Cons: There is not enough waiting space at Madrid Terminal 4S for passengers on large aircraft. Boarding was not as fast and orderly as it should have been. Customs and passport control at DFW is very time consuming (much slower than at many other comparable airports). To change terminals, it is necessary to go back through security and then take a train. It took more than 1.5 hours for me to clear customs and get to another terminal for my connection.
Pros: Jams you up with connections in Charlotte.
Cons: Always running to make connections.
Pros: First class is always comfortable
Cons: Headline tells it all. First thing passenger did when he sat down was hand flight attendant a$5 bill, which she accepted she made sure he and the others in row one were served preboard refreshment. The rest of us not, as she was so engaged with the favored passenger. Not good!
Pros: Got two seats to myself.
Cons: I don't even know who our flight attendants were. Did we have them? Isn't that a requirement?? Guy in seat in front of me was super rude (yes, I know it's not the airline's fault.). Terrible turbulence (again, not AA's fault).
Pros: Early and friendly.
Pros: IFE very good
Cons: No legroom
Cons: The flight was five hours late leaving Phoenix due to not having a crew
Cons: AA claimed the overhead storage was full and took my carry-on. Except I walked by at least 15 spots that easily would have fit my bag. They made us pay $50 to check-in luggage, but then didn't bother to put the bags on our flight. They also tried to charge us twice for the privilege of checking bags. They had no flights that would get us home on the same day, then claimed that since 12 hours had elapsed, we had to repay to check bags. During the flight, they had non stop commercials for their credit card. Ugh
Pros: Free water and entertainment
Cons: No vegan meal options
Cons: No problems.
Pros: Uncertain why there are 9 boarding groups, seems to be excessive/confusing.
Pros: Comfort and roominess of seat, after switching seats with another passenger who requested it to be closer to her boyfriend. Great take off and landing. Crew was attentive. Entertainment system at each seat was awesome.
Cons: Although the food was better on my trip back to NY from Rome, it was not the best.
Pros: It was a short trip, LA to Albuquerque. Flight attendants were nice, plane was clean, and I was comfortable enough to sleep all 2 hours
Pros: I like the food.
Cons: Japanese shows without eng subs.
Cons: Cramped seating, uncomfortable cabin temperature, very hard/jolting landing
Cons: Flight path at the end had to many turns kinda made me sick
Pros: Friendly crew
Cons: Zero entertainment. Flight sat on tarmac as they tried to fix some technical issues after taxiing
Pros: They delayed 5 times and we're never honest about departure time. Then lost my luggage. They told me that I will need to go back.to the airport to pick up the luggage which is unacceptable.
Cons: See above
Pros: Crew was friendly and professional.
Cons: Prices are high and changes are frequent on rates
Pros: Flight got cancelled
Pros: It he seats were very comfortable There was enough leg space Crew was excellent The timing was good
Cons: Lots of turbulence.
Pros: Flight was on time.
Cons: Seats are uncomfortable, too narrow, and little leg room.
Pros: Friendly crew.
Cons: Crew: One was swearing at take off, and another was aggressive with getting my tray table down although I told her I didn't want it down because I already had blankets on me and wanted to relax. I didn't need a tray table forced out on me for a drink I could care less about when I'd rather be sleeping on a long flight. The tray table was also dirty - so dirty that the crew member used a napkin to pull it out. Gross. Comfort: Ruined by the rude staff and the dirty tray table that was forced on me. Water was coming out of the wall. Both bathrooms didn't have soap dispensers (not even empty ones - they never had any out to start with), and by the time I went both were out of toilet paper and hand napkins. Food: Didn't touch it because of how disgusted I was at the flight by this time. Entertainment: Something is better than nothing.
Cons: only food was "cookies" and no variety. Other airlines give at least a choice of the "free" foods.
Cons: After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening.
Cons: I did not like how I requested a same day flight, was presented with a low fare, so I took it, and it was deceptively a different day months in the future. . . This is not a flight I feel I should have paid for, as I feel I was deceived
Pros: the over seas flight was fine... once we got on board
Cons: The desk does not open until two hours before your flight. Our flight was canceled, 10 minuets before boarding .... with no recourse we were booked on the next day. It took the airline 3 hours after the cancelation to get out luggage back. When we finally got out, the next day, our flight was delayed and we almost missed our connection. Every one who was trying to make the same connection said that every time they fly Air Canada they are always running. We needed up being the last ones on the plane.... they gave away our seats so we were separated for 12 hours. And shoved into corners!!! Our bags made it two days late.
Cons: Connecting flight in Toronto late 4 HOURS!!!!! There is no excuse for such delay. Another plane should have been made available for the flight.
Pros: Everything went well, the crew was great.
Pros: I would choose this route again--I liked the timing of the flight and transferring in Toronto.
Cons: The kosher food was abysmal which may not have been Air Canada's fault. When a seating problem arose with an ultra orthodox man who refused to be seated next to me (a woman) the flight attendant told me, "I don't deal with that." Finally another flight attendant found the man a seat between two men.
Pros: Crew was ok, entertainment was great
Cons: Seats in ac 787 are very soft, you will feel the knees of the passenger seating behind you, I couldn't fall a sleep, you feel a kick every time the passenger behind you moved his knees. Kosher food was terrible! Not eatible! Plane is very slow l, took 11.5 hours instead of 10 hours with the 747.
Cons: Not enough leg room Cramped seating area in coach
Pros: Crew we're very accommodating and friendly.
Cons: Seats extremely narrow and back support non-existent.
Pros: Overall, flights were ok
Cons: 4 hour delay in Toronto for our connection.
Pros: nice food great crew
Cons: the washrooms need more cleaning during this long flight messy boarding
Cons: They feel like seats for budget flights.
Pros: Really liked I have space for my legs.
Cons: the food
Pros: You fly a beautiful plane, the Boeing 787. Excellent entertainment, more comfortable seats, and just about everything on this plain was upgraded. It is a case study of how to do things right. The most impactful for me was air humidity. It was refreshing to fly and not feel like I've been in the Sahara desert at high noon. So, your starting point is really high, but you really need to look at your service.
Cons: our flight was 40 minutes late in departing TLV. My connection in Toronto then was changed to a later flight, which was then delayed too by 50 minutes. all in all a 14 hour flight with connection ended up being close to 18 hours. My biggest two complaints about the flight itself is the food & the toilets. Your meals are the worst I've had in a major airline, and you should not serve customer frozen of close to frozen bread or sandwiches. If you are serving rolls, sandwiches or pitas, or bagels heat them up first. El-Al has been doing it for decades, go look at how they do it. But besides the bread/sandwiches issue, your meals are a really bad version of frozen supermarket meals. Just terrible all round. The other complaint is the bathroom. It was not cleaned frequently enough.
Pros: Tel Aviv security is confusing and time consuming but Air Canada helps you make it through. Flight is on a comfortable new airplane with gray movie selection. Two full meals and a snack provided.
Cons: Everything Luggage no come on time This is the worst company
Pros: Crew were friendly and not bossy. Plane was not crowded. Pilot made up most of our lost time (see other box). Ground crew were friendly and efficient in Toronto, getting to me to my departure gate in time. I was pleased to be offered a food voucher.
Cons: Departure delay of 3 hours from Tel Aviv. Unruly Haredim should be left on the ground in Toronto, not in London. Food voucher was usable at only one outlet, and Burger Ranch is a greasy spoon. Would more choice be too difficult to organize?
Pros: The flight was relatively empty, so there was a lot of room. Had it been full, I'm not sure I would have rated comfort so highly.
Pros: Very accommodating with my seating requests; very kind staff and nice new plane
Cons: Got delayed in toronto for 24 hrs and there was a lot of waiting and disorganization
Pros: The food was good, staff was pleasant
Cons: Flight boarded late, left an hour late with no explanation, causing us to miss our connecting flight in Toronto. They did switch our boarding passes to a later flight, but only 1 of 3 pieces of luggage arrived in chicago (as did also to 4 other families on our flight) it took 2 more days until we received them.
Pros: Very friendly flight attendants. Great food!
Cons: AIr Canada lost my luggage and the return flight was late
Cons: Flight was delayed
Pros: My flight to Toronto arrived late which meant there would be no way for me to catch my connecting flight to North Carolina. An Airline rep was already waiting for me out of the terminal, with tickets for a new flight the next morning, a ticket for one night at one of the airport hotels(dinner included) and meal vouchers for the airport. This would have never happened with any US based airline.
Pros: Fantastic service. I will use Air Canada again.
Cons: The delay was unforeseen but acceptable.
Pros: The service was very good and the flight felt safe and smooth.
Cons: Very crowded plane with very little legroom (and I am 1.65m). The food could be improved. Entertainment was decent, but the design of the controls embedded in the armrest caused my neighbor to disrupt my programming often. It was inadvertent, but still annoying.
Cons: There was no information for the new rules of eTA and I've lost my flight from Tel Aviv to Toronto to my friends baby's baptism. Shame!
Cons: The flight was delayed about an hour and a half, only after some time at the gate they explained it on the mic.I had a connection flight, and before landing they mentioned there will be agents helping those with upcoming connections to catch them up due to the delay, but those people just pointed me in the general direction of the gates. I had to ran all over the airport, confused after the terrible long flight, and since it was my first time there. I made it at the last second, they changed my seat without my permission and didn't have enough room for my bag so I had to check it. The general attitude of the crew was reluctant at best.The food was mediocre, like what you would have gotten in a flight 10 years ago, and they gave beef to people who asked for chicken. I wanted to be more cool about it, but it was a terrible flight in every Aspect, and I never even got an apology or a follow up.
Cons: I did not like aircanada changed my sit without asking me.I did not like delays.
Pros: Everything was amazing! On time and nice flight!
Cons: I lost my book, if someone can contact me of where to retrieve it, that would be great! Thanks
Pros: Boarding and crew were very good.
Cons: Air Canada Legs were excellent, but Rouge Sucks!
Pros: Staff was super nice to my surprise.
Cons: Flight was late.
Pros: The attendants were helpful The food was good
Pros: New aircraft 787. Direct flight from Israel to Canada, no layover in Europe. That was nice. The crew was very friendly and helpful. The worst part was the airport in Toronto. Very confusing to get around in. And having to fill out custom papers for Canada when I wasn't staying in Canada or leaving the airport. Didn't like that. But the service of Air Canada makes up for the airport, I would use their service again.
Pros: the mounties rock, seriously
Cons: Flight was pleasant and food was good. I ordered veggie meal and for some reason I didn't get it on the second meal.
Cons: Food was bad,
Pros: Great seat-back system, very good food and friendly, helpful service both in the air and on the ground. Very nice to let families board fairly early.
Cons: Entertainment choices could have been a bit better. Would have preferred to be able to get seats more than 24 hours in advance as a group of 4 (without paying exra). I think we got the last 4 seats together.
Cons: Having to pay for changing return date. You should have an open ticket option for extended stays
Pros: Arrival times for principle flight...
Cons: Long walks at Toronto...
Pros: The 787 is avery comfortable airlplane.
Pros: The flight attendants were very professional and caring
Cons: My vegetarian food choice did not transfer from my United Airlines profile
Pros: Air Canada is a first rate provider. Their air rates are better than most other airlines, and the value for the money is exceptional.
Cons: The plane was SO, SO COLD. The entire plane of people were miserable. I literally shivered all the way from Toronto to Istanbul, huddled next to the stranger next to me, who was also freezing. It was unreal how cold it was. People kept asking the staff to turn the A/C down, to no avail. I couldn't wait to get off that flight.
Pros: Love the new planes and choose aircanada for all my Tel Aviv flight because of this
Cons: Food is terrible and it's always very cold. Near the end of the flight the A/C started leaking water from the ceiling.
Pros: The flight from Tel Aviv to Toronto was excellent and the food was great. I'm definitely using Air Canada in the future!
Pros: The crew appeared overworked and understaffed. I feel that there should have been at least 2 to 4 more to help with the large number of passengers on the plane. It appeared to be more than full and perhaps extra seating was added.
Cons: The plane was overcrowded. Seating was extremely uncomfortable and much too narrow. I am a relatively thin person but the person to my right was large and kept on pushing into me during the entire flight. Plus it took us over an hour and 30 minutes before we left the airport because we had to wait until the entire plane off boarded before a wheelchair could be brought for my wife. After the wheelchair was brought and we picked up our luggage, (2 bags), which by the way were the last 2 on the carousel, there was only one line through customs for people with special needs. By the time we left the airport I spent at least 45 minutes trying to find the cab which had been sent from Rochester, NY to pick us up and when I finally found him he wasn't allowed to stop in the taxi lane to pick us up in the taxi lane because he wasn't an authorized cab in spite of the fact that I told the security person that my wife was in a wheelchair and the weather was close to 0 degrees celsus and it was snowing.
Cons: 1. I ordered kosher meal, and we haven't because it finished. 2. The flight was full I couldn't findo a sit with my kids. I sit separately.
Pros: Friendly staff, not as crowded as most airlines
Cons: There was nothing to not like -- they might need a few more rest rooms for the coach classes
Pros: This was my first Air Canada flight, and I was beyond impressed with the service overall. The plane was extremely nice and very spacious. The flight crew was very attentive and helpful, and had great attitudes. I had trouble with my entertainment screen early on, and a flight attendant went out of her way to reset and make sure it was working for me. The 12 hour flights both ways were comfortable and enjoyable.
Cons: I honestly can't say anything negative about this experience!
Pros: Would defently will choose AC again
Pros: Everything the Dteamliner experiance
Airlines flying from Israel to Albuquerque have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Israel to Albuquerque
Masks required on board, masks provided on flights from Israel to Albuquerque
Social distancing seating
Middle seats unavailable to book on flights from Israel to Albuquerque
Testing for antibodies, testing for symptoms for flights from Israel to Albuquerque
Waiving of change fees. Search flexible flights from Israel to Albuquerque