Daily cleaning, installation of cabin HEPA filters on flights from Ivano-Frankivs’k
|January||Best time to beat the crowds with an average 5% drop in price.|
|July||Most popular time to fly with an average 18% increase in price.|
Average price round-trip
|$641||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 957 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 14 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "On plane the crew was professional and very nice, smiling that's what we need cause the trip is long. Thank you for a safe trip!!!!!!!!!"
Cons: "I almost missed my flight because of the accident on the road on my way to airport Boryspil. I tried to call customer service of UIA to ask what I should do in a case like this do I have to pay for a new ticket or I have any options. I was on phone for more than 20 minutes no one pick up the phone. What if it's an emergency and no one is available it's insane. I came to airport and stuff/employees of airport who are supposedly have to help you and actually take care of you if you are late or at least explain what should I do and where should I go.I was late and I couldn't find the boarding for my flight cause they already finished checking in people. Well I asked one of the employee for help so this lady sent me somewhere through the whole hall to the windows which were already closed I told her that I am super late and I am not going to make it. When I run there everything was closed the window next to it was different airlines but I saw a register girl so I asked for help what should I do my check in is over so the blond lady yelled at me that she is busy and have her things to do this is not nice. I run to the other employee she sent me somewhere else and the line is huge to get to register window and people are mad that I am trying to go in front of them without waiting for my turn I tried to explain that my flight is about to depart. So for my opinion these employees over there mostly don't know their duties they make you run for no reason when I explained my situation somebody should have taken me personally to a right check in window so I can faster get my boarding pass without making other people angry. I am not satisfied with their service in the airport, they are rude and not polite!!!"
Pros: "nothing. not joking. apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Cons: "First, the last-minute 7 hour delay. An hour before we were due to board the plane we found out about the delay due to techical issues/ plane rotation, i.e. a problem entirely of UIA's own making. Second, zero customer service for our options as passengers to reschedule, re-route, or be reimbursed for our 7 hour delay (delays over 5 hours allow for full refunds according to UIA's own Air Passenger Rights on their website). Third a promised lunch during the delay was itself also delayed, this time by an hour an a half. Fourth, the flight experience itself. A 10.5 hour flight with no in seat monitors, no complementary beverages (only water), no pillow, horrible food, broken seats, no usb ports for charging devices, and freezing cabin conditions. I would hands down never fly with UIA again in my life."
Cons: "Service was"
Pros: "In business class there was excellent choice of food and beverages. Excellent meal presentation. Flight attendants were nice, very attentive and thoughtful."
Cons: "Outdated business class seats that do not recline to become flat and do not provide good rest. I had to put my bag and folded blanket under my feet to keep feet elevated above floor."
Pros: "Very polite and helpful flight attendants"
Cons: "Old aircraft, no flat seats in business, no personal entertainment system"
Pros: "I got a great price so I wasn't expecting much. However, the service was exceptional. Plus, we were served two meals."
Cons: "There was only one large screen for movies on a 10-hour flight. Would've been nice to have individual screens, but it wasn't terrible."
Cons: "More frequency in offering drinks."
Pros: "That I eventually made it home alive."
Cons: "The flight was delayed 8 hours. This made me miss my next flight. UIA wouldn't do anything to help me. I had to pay for a new plane ticket myself to leave the next day. Also, I had to lay on the airport floor and wait for the 8 hours because we weren't allowed in the lounge."
Pros: "First of me and my kids were left stranded when the ladies at the gate doing the check in told us our flight was for the next day, we had to sleep on the airport seats since we couldnt go out of the airport to get a hotel, also they were very rude to all the customers including an amputee, we finally boarded the flight the next day, got to new york and our suitcase was missing. Very horrible experience never flying this airline ever again. I regret using this airline."
Cons: "Everything this about this airline was very bad. Bad timing, horrible food, terrible sitting condition. Landed 45 minutes late."
Pros: "Fast registration and good service."
Pros: "Not much!"
Cons: "This was one of those planes that has as many seats cramped in as possible. (3 window to aisle, 4 middle, 3 aisle to window). The entertainment system was a few drop down TV's overhead and a large screen 15 rows ahead. You could not hear the Pilot during his announcements."
Pros: "The crew was very friendly. One flight attendant helped to relocate me to another aisle seat that could recline. The seat was more comfortable than I thought it would be for a 10 hour flight."
Cons: "There was. I vegetarian option on board. I thought I had ordered a vegetarian meal, but was told I hadn't. There were no individual screens to watch movies or plugs to charge electronic devices. Also, there wasn't anyone at the gate until it was time to board to discuss seating changes and then I was told it wasn't possible but maybe I could buy a "comfort seat," which the gate agent didn't know if there were any or how much they are. For my transatlantic flight that meant 55 euro for the bulk head. That's basic info the gate agent should have known."
Cons: "No charging, delay"
Cons: "No existing schedule. No one knows what is happening. Planes are extremely old and uncomfortable. Food not even mediocre."
Pros: "I enjoyed my time in Ukraine before the nightmare of UIA began"
Cons: "The flight was delayed for 4 hours for "technical reasons." I didn't get any email alert to warn me about the delay so I arrived at the airport and had to wait for 6 hours there. When we arrived on the runway at our destination we had to sit waiting for 40 minutes. The plane's seats are excruciatingly narrow, there are no personal entertainment consoles, and the food is similar to that found in a Soviet cafeteria. Communication with passengers was disorganized and ineffective."
Pros: "The service was absolutely great in biz class"
Cons: "Older plane the video quality was meh and no international wifi"
Pros: "not a full flight. flexibility"
Cons: "all good"
Cons: "Some passengers was really horrible and flight team can't do nothing :("
Pros: "I liked the crew, they were one of the best I've ever seen."
Cons: "The ground staff in Kiev, they refused to help us with an issue. They were very rood, they treated us in a bad way. They aircraft was very old as well."
Pros: "I got to my destination in one piece"
Cons: "The boarding process was insane Paid for business, didn't get business accommodations They lost my luggage They were delayed The outlets on the plane didn't work There was basically no entertainment I ordered a specific meal based on dietary needs and they didn't have it They let babies sit in business class They don't have a normal process for lost luggage"
Cons: "Entertainment bad quality machines"
Cons: "The plane is very tiny. The seats are super small. Everyone is crammed. I was lucky to have skinny teenager next to me, otherwise surviving 10 hour flight would be extremely difficult"
Pros: "Great staff that was extremely helpful."
Pros: "friendly girls"
Cons: "Very uncomfortable. Ancient outdated planes. Uncomfortable seats. Everything is for a fee. Slow 767s built more than quarter century ago."
Pros: "Nothing everything bad, checkin girl fighting with the customers, boarding staff very bad"
Pros: "Ended up being in Kiev an additional 10 hours due to a mixup with the airline. At least they provided meals for us at the airport."
Pros: "Completely uncomfortable"
Cons: "And the flight was delayed on the runway in Kiev, Ukraine for 2 hours which cause me to miss my connection."
Pros: "The price was cheap but you paid for it in other ways!"
Cons: "I have never been experienced such terrible customer service in my life. Flew RT from NYC to Dubai. Flight from Kiev to NYC was delayed. The customer service rep who was the transfer agent when we arrived in Kiev from Dubai was so rude and dismissive. She could not tell us what time we were now going to arrive in NYC. I contacted the airline 2 months before our departure & asked for a window & a middle seat together. I received an email confirmation with the assigned seats I requested. However, the agent handed me tickets with two separate middle seats! I advised her that i had already reserved seats together months ago & she told me too bad, they can change our seats if they wanted to! I was completely shocked that they gave our seats away & at how rudely she treated us. We also tried to ask another agent at the gate what time we would now be landing in NYC (because we were clearly going to miss our connecting flight and needed to make arrangements) He was even more rude to us than the first agent! He said "how am I supposed to know that" then he said he couldn't help us and he needed us to move out of the line. When we asked if he could possibly look it up on his computer he completely ignored us & started talking to the person in line behind us. I was shocked at how bad we were treated & how little the agents knew. We finally found an information desk and one woman told us the flight time was 3 hours. When we told her that it took us over 9 hours to get to Kiev the week before, she then said it was an 8 hour flight. Needless to say it was actually a 10 hour flight. We were told that the reason the flight was delayed almost 4 hours was because the plane would not be getting to the airport until the new scheduled departure time due to delays in another city. Well we witnessed the plane in the gate more than 2 hours before we loaded. It was there the entire time, so that was obviously a lie. The seats were tiny and cramped and they do not have individual TVs. So uncomfortable for 10 hours! Since we missed our connecting flight in NYC, there were no more flights leaving that day so we had to stay the night and fly stand-by the next morning. All the flights were full due to it being the holidays so it took us over 45 hours to get home. Thank god that we were flying on Southwest Airlines from NYC to ABQ. They were so helpful and made sure to get us on whatever flight they could to get us home. Thankfully they had great customer service and were at least able to make the end of our journey a little bit better. I will tell everyone I know to NEVER fly with Ukraine Int. Airlines, no matter how cheap the ticket is. Spend a little more money on go on a reputable airline that will at a minimum have basic customer service. The boarding was a disaster as they kicked everyone out of the holding area and then made us all reenter after they checked us all off a list. We then stood in another line to board. We left even later than the new scheduled time."
Pros: "No Coca Cola during the flight"
Cons: "Passengers were like sardines, the flight was delayed and not on time"
Cons: "My fiancée flew Ukrainian air and got sick from the food they fed her. They gave her menthol to smell so she wouldn't be nauseous, but we had hoped there would be some pulls of something she could take to help her feel better."
Pros: "crew friendly and boarded us on time."
Cons: "flight was two hours late and I missed my US connections, costing me time and money. No apology given. The person beside me took up 1/4 to 1/3 of my seat. 11 hours cramped next to a very large person and a crying baby is not my idea of a good flight. I will never fly UIA again."
Pros: "Smooth flight and on time."
Cons: "Cramped seating, old seats with no amenities like personal viewing screen and USB charging. Dirty toilets and a general rundown appearance. Unless they make better pricing and appearance I will use another airline."
Pros: "Boarding in the plane on time and crew very good."
Cons: "No snacks and an entertainment"
Pros: "Offer shelter and food during the delay. T"
Cons: "Delayed flight.After boarding hold passenger on a plane for around 2 hours before departure."
Pros: "Crew is great with the tools or lack of them that they are provided with."
Cons: "Delay without an explanation. Left a voicemail asking me to call them back while I was in a different contry. I emailed to every email that I found on their site (3 addresses). Revived an automatic respond but that's it. Luckily was flying through Kyiv and was able to speak with an airline representative and arrange my connecting flight. Representative suggested to add me to a 10+pm flight (I would land in Nyc at 4:35pm). After keep asking to look for other, possible earlier, flights I was rescheduled for a 6:45pm flight. However, once landed in Nyc I was asked to find a crew member before leaving the plane. Once I did, I was told that I got rescheduled once again to a 10:20pm flight (5 hours of waiting). When I asked why was I rebooked again without my notice, they didn't explain and then I asked if there are other earlier flights - I was told yes there are but they won't make any other changes to my travels. Also only their Kyiv office can make any changes the one in Nyc is just following instructions and not a fully functional office (useless)."
Pros: "It was completely great and the price was awesome!!"
Cons: "My Flight was delayed almost 10 hours without any explanation or assistance. After a few hours i was offered a meal that looked even less appealing than the in-flight meals offered. I spent my day sleeping on an airport bench and trying to replan my business activities that were delayed due to this flight. Will not use this travel agency or airline again."
Cons: "Seats are small."
Pros: "Convenient direct flight from Kiev to New York. The food this time around was good."
Cons: "Only just enough leg room and no elbow room at all."
Cons: "Aggressively slow boarding with no opportunity to sit down"
Cons: "Horrible service!!!!"
Pros: "That the flight was on time"
Pros: "no delays"
Cons: "Tiny claustrophobic seats put you in constant bodily contact with neighbors and no ability to move. Not overly concerned about lack of inflight entertainment, but be aware there is none (aside from the occasional older movie dubbed in Russian). Overall I can deal with stripped-down service but being so tightly packed in such a shameless way on a 10-hour flight is excruciating and not worth it."
Pros: "Crew was efficient and proper."
Cons: "The beverage service left a bnit to be desired. Also, I would have liked to have been offered at least water throughout the flight. I had to go to the galley and ask for water. Movies were old. Crew not very friendly. Cultural trait, perhaps?"
Pros: "I did not like anything"
Cons: "The food was horrible. I got food poisoning from the first meal it ruined my whole trip. It was 9 hours flight with no entertainment whatsoever. Seats are not comfortable at all. Crew was not really professional."
Pros: "Good airline for price"
Cons: "These planes dont have any entertainment systems. My bag was also damaged externally when I received it in New York."
Airlines flying from Ivano-Frankivs’k have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ivano-Frankivs’k
Masks required on board, masks provided on flights from Ivano-Frankivs’k
Social distancing seating
Middle seats unavailable to book on flights from Ivano-Frankivs’k
Testing for antibodies, testing for symptoms for flights from Ivano-Frankivs’k
Waiving of change fees. Search flexible flights from Ivano-Frankivs’k