Find cheap flights from Jackson to Santiago de Querétaro

JAN - QRO

Find cheap flights from Jackson to Santiago de Querétaro

Round-trip
Economy
Jackson (JAN)
Santiago de Querétaro
Thu 12/3
Thu 12/10
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Top airlines flying Jackson Jackson-Evers Intl to Santiago de Querétaro

Scores according to KAYAK customer reviews

7.4
Aeromexico
Overall score based on 9,390 reviews
7.5
Boarding
7.5
Comfort
7.9
Crew
7.3
Entertainment
7.0
Food
Airline reviews

Pros: "US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines."
Cons: "I am completely satisfied with my experience"

Pros: "Crew members gave out extra snacks toward the end of the flight."

Cons: "It was canceled"

Pros: "Everything on time and comfortable...."
Cons: "Nothing"

Pros: "Complimentary food and drink, including one serving of alcohol if desired. Wonderful touch!"
Cons: "I just happened to be in a seat directly in front of the emergency exit, so it did not recline. This was not very comfortable, but understandable. However, there should be an alert about this feature when booking flights."

Pros: "Flight was on time and crew was nice and attentive"
Cons: "Free Wi-fi would be appreciated"

Pros: "very nice timely flight, overall great attention to safety and professionalism, also had plenty of space and great entertainment!"
Cons: "one more pass through cabin with a snack on the 5 hour flight would have been nice!"

Pros: "We arrived at our destination eventually."
Cons: "Probably one of the most tedious flights of my life. Unexplained delays while sitting on the tarmac and not allowed to get up to go the bathroom because “we could be leaving any minute”. Repeated indications that we were cleared to move, and then no movement for another 15 minutes before assuring us they were cleared to move. Everything about this airline, from check-in to boarding to taxiing to deplaning to baggage claim felt like it took 60-80% longer than it had to, with no real customer service to be found. This is an airline that does nothing more than provide passengers with a way of getting from point A to point B, eventually; getting there on time, or in comfort, was clearly a luxury their airline was not positioned to deliver. First and last time flying Aeromexico, especially with Internet, Volaris, and other carriers plowing the same routes."

Cons: "The flight itself was fine, but connecting through Mexico City airport is troublesome and time consuming. Mexican authorities make everyone go through a long line at customs. Since we checked in through Delta in San Antonio, we did not have a boarding pass for the Lima portion. , We had to exit into the main concourse to get our boarding pass. At that point we were on standby for seats and barely made our connection."

Pros: "Check-in at the airport was good. The person at the counter changed my seat assignment for the second leg of the flight, and I appreciated that."
Cons: "Safety demo was non-existent, at least from the back row."

Pros: "Disponibilidad y ayuda del personal desde el primer momento que llegas a la ventanilla a documentar. EXCELENTE!! servicio."

Cons: "on the flight Bogotá-Mexico, in business, they offer for diner a sándwich and fried potatoes. The liquor quality was very por. on thr flight back, one of our suitcases was broken and the padlock was stoled"

Pros: "La tripulacion fue super amable"

Pros: "Great staff."
Cons: "Lax is horrible"

Pros: "Nice to have free food, good movie selections"
Cons: "Seats are so vertical! Uncomfortable... Departure back to the US was disorganized-our flight was delayed so two flights were leaving simultaneously from the same gate."

Cons: "The were really mean on the boarding pass. They dis not give the right information and the flight was late"

Pros: "All members of the staff were very helpful and kind"
Cons: "The ability to reserve emergency exit seats because I am large."

Pros: "Nothing"
Cons: "They stole about $3500 dollars from my suitcases. I called Aeromexico, but I can’t get no were. I will also not be using Kayak, until the drop Aeromexico"

Pros: "The crew"
Cons: "The front desk staff"

Pros: "Best entertainment"

Pros: "Una mierda aeromexico"

Cons: "thought your carry on luggage rules were more relaxed. however we ended up getting charged an extra $80 for 2 carry on bags that were overweight. never had an overweight restriction on a carry on before."

Cons: "My window seat didnt have a window and was actually broken so I could’t put it back and relax ..."

Pros: "Actual flights were on time"
Cons: "The airline changed my flight a few days before my trip changing my layover from 2 to 15 hours, providing no form of compensation. I suspect they cancelled my original flight because it was not full. A trip with a 15 hour layover would have been cheaper originally. Mexico city airport has poor amenities and internet access."

Cons: "They didn’t honor the seat I chose with kayak and instead sent me all the way to the back of the plane with no reclining seat"

Pros: "Good service, decent meals. Good to very good beverage service."
Cons: "Changing planes in Mexico requires immigration, screen hassles,. I will fly direct to US next time. Terminal info was very poor. Delayed second flight had no gate info until last minute."

Cons: "Tons of delays. A 12hr flight took close to 36 hrs to complete."

Pros: "I enjoyed the movies on board, entertainment great!"
Cons: "This my 3rd trip to PVR on airline. As a delta frequent flyer I have always gotten upgraded or standby list. For what ever reason on my return it seemed staff working at airport today ALL gave me false info and finally in the end when I wanted to pay for upgrade told flight sold out ! False ! 3 Empty AM Plus seats 5 Ross in front of me . So I was separated from my friends as they sat in first class. I blame the gate staff since none had a clue ! Horrible e periwnce for first time at Mexico City airport. We also left Aweomexico lounge since was dirty and went to American Express Lounge that was clean z"

Pros: "Food service, upgrade, and leg room"

Pros: "I like that they came by for drinks and again for coffee."
Cons: "We took off nearly 30 minutes late. The seats are pretty small for a tall person. Food was a piece of bread, cheese, apple sauce, and chocolate. That's it. No in flight entertainment at all."

Cons: "Missed flight due to my connection flight being iver one hour late"

Cons: "Gate was changed before bording, gates closed before plane departure time regardless of not all passengers present. Missed the flight and Aeromexico made us pay to grab another flight while it was Aeromexico personel that refused to allow us in even though it was not yet departure time and said plane doors were closed."

Pros: "Selection of Mexican Movies"
Cons: "They should leave you peanuts even if you are sleep!! Hehehe lol"

Pros: "Breakfast, leg room, entertainment"
Cons: "Boarding, took very ling, apparently waiting for a first official"

Pros: "Amazing airline ! Great everything."

Pros: "We made each of our flights only by the will of the Aeromexico crew and they were extremely friendly. The seats were pretty comfortable."
Cons: "The food was a ham sandwich, and the ham was kinda gross. The seats on the flight are simply too close together, even for an average sized male (5'11")"

Cons: "The flight details by the Captain. Came on at the end of the flight"

Cons: "I was traveling with my 5 year old and we were the last to board since we were in the first rows . There was no space for our carry on since people from the back rows even took our spaces. Spaces should be left available . Flight also delayed . Will try to find another airline next time"

Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"

Pros: "I loved the friendly staff, smooth flight, movies, and meals."
Cons: "I can't think of anything."

Pros: "Everything"

Cons: "I'm stuck in this huge airport because the connection time between Mexico City and my next flight to Leon was vastly underestimated. In Vancouver I was assured that one and a half hours would be sufficient but when I saw the line through immigration I realized what a joke that was. That process alone took well over two hours, followed by another hour to pick up my bag, find the correct spot to drop it off again and then re-enter the boarding area. Meanwhile, the shuttle I arranged to pick me up in Leon have one and gone. So, here I sit, exhausted, frustrated and weary, waiting for the next flight, and not knowing how I will get to my destination in the dark hours of the night. I could do with back rub and a shoulder to cry on."

Pros: "At least they put me up in a nice hotel and paid for transport"

Cons: "LACK OF COMMUNICATION OF DELAY, BAD ATTITUDE FROM CREW, OLD PLANE AND ENTERTAINMENT SCREEN NOT WORKING"

Pros: "very helpful flight attendant crew"

Cons: "The flight left with a delay of 11hrs. That's unacceptable. The customer service employees didn't help a lot. No accommodations were made. Horrible experience. Will never fly again with this company if possible."

Pros: "Restroom was clean"
Cons: "I was seated in the last row of seats in the plane in the aisle side. Passengers annoyed me while making the line to access the restroom. And a flight attendant kept complaining in a bad mood about the line in the bathroom. All these factors made my trip not to be the perfect experience I always have with Aeromexico."

Pros: "We've been flying with Aeromexico most of the time because of their customer service. They're professional, and with a smile. We'd never experience any issues or delays. We also appreciate the fact that we get food which is something you don't get with other airlines."

Cons: "Flight was delayed due to technical difficulties. We waited on the tarmac for an hour with no explaination."

Pros: "Was actually an Air Canada flight. AC has much better seating in Economy Class. Seats have more room and more recline."
Cons: "United made no effort to alert us to the fact that we were actually flying Air Canada. Our rewards upgrade to Business Class was not honored.Extremely misled!"

Cons: "The video on safety did not work"

Cons: "Too much time wasted in boarding dealing g with carry ons."

Pros: "Boarding"
Cons: "Direct tv sucks! Had to watch trailer 3 times before movie started. If switched to another movie it started part way. Flight attendants instead of one long announcement made three announcements few seconds between thus cutting in and out of movie."

Pros: "The crew was very kind and welcoming."
Cons: "The seats are much tighter than Southwest and Virgin. My husband and I are taller (6' and 5'9" respectively) and our knees kept bumping the seats in front of us."

Pros: "The flight was delayed for more than 4 times, I lost the transport and I will have to spend the night with my brother at the airport."
Cons: "The flight was delayed for more than 4 times, I lost the transport and I will have to spend the night with my brother at the airport."

Pros: "Flight was great. Smooth, early to arrive and was essentially empty which was nice since it was the red eye. Bathrooms were clean."

Cons: "The worst flight. Got delayed and didn’t even end up on this flight. Got stuck in Houston for 20 hours. United is a horrible airlines"

Pros: "Friendly crew, smooth flight"
Cons: "Snacks are never good. No TV."

Cons: "Waiting"

Pros: "Flight attendants were very helpful, boarding was quick and simple"
Cons: "A family of 5 kept switching seats with each other and I ended up stuck between the father and a women, he was not considerate of my space I had to ask several times for him to move over."

Pros: "Semi professional. Placed in a small space for over four hours and staff at counter did not seems to know the flight status most of the time."
Cons: "Pilots being on strike in Olso, did not know if we were Flying Into olso that day or not. Luckily we were only delayed four additional hours ."

Pros: "Boarding was quick and leg room was much better on this flight."
Cons: "Being delayed for several hours without an explanation was very disappointing and frustrating. I was waiting at airport for 6hrs! Flight staff was not overly friendly either."

Pros: "Love the phone/tablet holder in the back of the seat."
Cons: "Since it was a cross country flight that left at 8:30am, I wish they served lunch items. The seats are also very narrow."

Pros: "At least they made an effort and it was finally resolved."
Cons: "Fact that the plane was not checked properly and was about to take off and go back to the gate."

Pros: "Not very many people on plane so we were able to space out more."

Cons: "No legroom. Sat TV cut out constantly"

Pros: "All of it great"

Pros: "I liked how the flight was on time and short"
Cons: "I didn't like the fact that the plane was small. I am 6 foot and it was extremely uncomfortable to sit in the seat for only an hour"

Pros: "Nothing about this flight was good."
Cons: "There were delays and every united staff member I interacted with seemed less than thrilled about their job."

Pros: "The fast flight"
Cons: "No leg room kind of cramped too"

Pros: "Crew was great"
Cons: "Space was very tight, but I pretty much expected that, going to a small airport"

Pros: "Lovely helpful crew."
Cons: "Fee for WiFi & for any kind of entertainment. Also mild confusion with boarding- -stood outside plane for several minutes. Difficult to hear when we were supposed to board."

Pros: "It was ok"
Cons: "No entertainment"

Pros: "It is really bad the seat to small for average person not leg room at all it is a flying school bus."

Pros: "Flight was punctual. Boarding was smooth. Crew was courteous. Flight was smooth and on time arrival."
Cons: "Very limited cabin space."

Pros: "The flight attendants did a wonderful job keeping guests informed and mitigating potential problems"
Cons: "Boarding was delayed over two hours due to a late arriving plane We were again delayed over an hour because our flight would place the pilot with more hours than accepted by safe flying standards (didn't they know this ahead of time? When we were initially delayed?!?) The seats were SO uncomfortable. All I wanted was sleep, but they only reclined a couple of inches"

Pros: "Everything was great! :)"
Cons: "As I am sure you already know and probably have heard many times, those seats sure are narrow! :("

Pros: "The staff was efficient, funny, friendly and honest. Smooth landing and good service. Thank you!"

Cons: "Wifi didn't work"

Pros: "Perfect, the service is great !!"

Cons: "The monitor on the seat was malfunctioning even after being reset twice making for a long flight"

Pros: "I liked how easy it was to board the plane, the friendliness of the crew, and the light over my seat was very illuminated."
Cons: "No plug for charging anything and no tvs or music. Isn't it 2016? Isn't United supposed to be above the standard? I was very disappointed with the lack of amenities that was offered."

Pros: "Polite good seats good service"
Cons: "Left 30 minutes late"

Pros: "Nothing"
Cons: "Hard landing, puking passenger that started at boarding til landing. Bags were smashed up, that's just the beginning."

Cons: "I was treated with the most disrespectful tone, hurried like cattle."

Cons: "Delayed, needed to change the second leg"

Pros: "The pilot handled the flight well. The flight attendant was exceptional."
Cons: "My flight was delayed an hour & a half"

Pros: "At our origin the flight was delayed and they were gratious enough to switch us to united so we didn't miss our connection. Delta hooked us up! Tight connection in Atlanta, but the flight to Seattle was awesome."

Pros: "The point where I got off the plane forever"
Cons: "Literally every thing else"

Cons: "Had to navigate stairs"

Pros: "It went great. The service was excellent!"

Pros: "Smiles"
Cons: "Limited leg room"

Pros: "It was on time"
Cons: "That all the passengers were allowed a carry on bag, the flt was full and they made a lot of people check their bags, not fare!!! This airlines breaks their people into 5 different classes, I'm not sure what or how they do it, I was a 5, I boarded last, people climbing over each other, use to be back to front, after 1st class, of course. It was ridiculous."

Cons: "Absence of leg room."

Pros: "Food"

Pros: "Quick to board"
Cons: "Flight was delayed a bit"

Pros: "The flight attendant was fine and isle 3 was more comfortable that isle 1."
Cons: "We requested an isle chair for my fiance, who is paralyzed from the waist down, as soon as we checked in at the gate 2 hours early. Not only did they not board him first, nobody was waiting with one at the gate. The crew had to call someone and we had to wait a decent amount of time for someone to arrive. At that point half of the plane had boarded and the other half got to gawk at him while they boarded as he was "strapped in." Getting him in his seat with a full flight was difficult and embarrassing for him. He's flown cross country and internationally many times, and this was a first. For this and a couple incidents regarding our trip from Milwaukee to Medford, by way of Denver, we no longer plan to fly United."

Pros: "I was able to book at the last minute and received a decent price for a flight to st Thomas after I was not notified I didn't have a real ticket with american airlines."

Cons: "Nothing"

Read more about Aeromexico
COVID-19 information

Safety measures for airlines flying from Jackson to Santiago de Querétaro

Airlines flying from Jackson to Santiago de Querétaro have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

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