$698 Find Cheap Flights from Jacksonville to Kuala Lumpur Airport

The flight attendants are always fantastic. My only issue – and it was on my Haneda to Vancouver flight – same as my Vancouver to Osaka flight – I had a confirmed special meal and they had no record of it on board. I tried to confirm it with the gate agent in Fukuoka, where I initiated the day, because of the mess up a month ago, and she said that they can't confirm special meals. I'd have to see when I got on board.

Flight was good and comfortable, even for long haul economy. No complaints.

Checking in via an alliance partner, even a foreign one should get TSA Precheck printed on your boarding pass. The paper copy issued by ANA didn’t show it. I couldn’t get my digital copy due to some technical issue arising because I checked in with ANA. The kiosks at SFO similarly threw an error. The only way I could have gotten a new copy of my boarding pass was from the UA counter and lines were nearly as long as TSA so I bit the bullet and went through the regular TSA line. If UA wants my business, they need to improve that process.

Flight was diverted to Osaka due to engine problems then arrived at a different airport 6 hours late. We were so tired. ANA did the best they could.

Suite lounge in Honolulu is very exclusive and boarding from the lounge into the plane is unique. First suites were huge and comfortable. Japanese meal is like a high end omakase meal. All the staff were very kind and provided sophisticated service. Fast Track upon landing was appreciated but not needed this time because immigration was so empty and easy.

I like the service very much. The food just okay but maybe different culture who like, who don't like.

Warm the bread. Movies: better choices to include Chinese movies options or some of the older winners of flim festival

I was able to change my flight last minute. It was more expensive, but that was my fault. Thank you for allowing me to fly!

Almost 6 hours of delay with over 12 gate changes. Flight was supposed to depart around 6 and instead depart after 12am. No accommodations were offered than some snacks closer to midnight when the crew was planning to throw away some snacks.

The crew was very nice and polite. They made sure everybody got their meal and drinks. Even the economy class had a very adequate leg room for someone that is over 6 foot tall.