Find Cheap Flights from Jakarta to Washington

The seats in business class were very good and the staff was also very good.

I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good.

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.

Crew was kind & do their job well ensuring passengers are taken care of. Food was very good.

Takeoff delay in Cebu. Moved from one gate to another to accommodate another airline thus making our departure an hour late.

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

Poor costumer service

I miss the fly from New York to China and after I was not aloud to you my ticket what was round trip to go back to New York and I was not given back even 1$ back fro that ticket

The flight is not too busy

I have to checked my all suitcase out and re-check in again even thought I am transfer. This is horrible!! Nobody informed me, I have to go back to customs and get my suitcase.

Comfortable seats and wide array of movies plus free WiFi. Very good service as well.

Poor communication on boarding process and on the flight delay. And bad WiFi near the boarding gate.

Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month

Breakfast was a bit bland but nothing bad

The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Nothing

Had to process in and out of immigration then back into airport No transit area

The flight was fine

None

I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!

Overall the service was good.

ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs.

Great crew and comfort for economy class.

Food could be better

All.

Everything was just perfect

Crew seemed nice, helpful.

It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

Crew seemed nice, helpful

It's a budget flight so can't expect much, yet the aircraft was small very cold and not comfortable for such long-over-ocean-international flight.

I was surprised by the amount of snacks and drinks on such a short flight.

Friendly crew and on time flight

N/A

Great leg room

I was next to an obese person who literally took half of my seat. That was extremely uncomfortable.

Short flight

Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water.

Nothing.

Couldn't get own crew closed gate and would not open door.

Crew closed gate before the 10 min delayed time, knowing connecting passengers would not be able to make it. From a flight 10 min late.

Overseas flight and the seats were so tiny. I literally have bruises on my legs on the sides and on my knees from being crammed into the seat in front of me. I'm 73" tall and I couldn't even lower my tray all the way to set food and drink on it.

Such tiny seats.

They very helpfull

The chair was too small

I’ve always had a great flight with them. Crew always very nice and very helpful.

I have nothing bad to say. Maybe it there was a little more entertainment more movies and tv shows.

Leg space was adequate---not cramped. Friendly crew members.

Would have liked more choices for movies/TV.

The seat smells like it was not clean. They did not serve snack between lunch and dinner. You need to get it at their station. We were really thirsty and a bit hungry...

crew and movives

food was so so.

The seat were not very comfortable.

Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early.

Overnight flight is brutal. But that can't be helped.

I will definitely be a return customer.

Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food

I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess

Everything was good

Had "summon the crew" light on for 40 minutes, no one showed up

Emirates handling of the crisis was good.they delivered snacks at the boarding gate. Considerate ground staff kept us informed and profusely apologetic.

The delay

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves.

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

The seats in business class were very good and the staff was also very good.

I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good.

Crew was kind & do their job well ensuring passengers are taken care of. Food was very good.

Takeoff delay in Cebu. Moved from one gate to another to accommodate another airline thus making our departure an hour late.

one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time.

Tons of leg room.

No soap in bathroom

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.

Nothing

Late

Nothing

Had to process in and out of immigration then back into airport No transit area

Nothing

Everything

No problems for the price

Ok no problems for the price

the service

the food and entertainment system

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.

Tons of leg room.

No soap in bathroom

The seats in business class were very good and the staff was also very good.

I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good.

The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

The flights got delayed. One of the flights got delayed without a notice in advance.

Nothing

Had to process in and out of immigration then back into airport No transit area

Friendly, professional crew.

Bit of turbulence, but hey that's what happens when you fly.

one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time.

on-plane flight operation is very good

back-office support is very poor. for example they sent me an email before the departure date in Korean only.

the service

the food and entertainment system