Find cheap flights from Asia to Washington

Find cheap flights from Asia to Washington

Round-trip
Economy
Wichita (ICT)
Washington
Sat 1/23
Sat 1/30
Any month
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Good to know

Low season

November Best time to beat the crowds with an average 3% drop in price.

High season

January Most popular time to fly with an average 9% increase in price.

Average price round-trip

$1,118 (avg. price over the last 2 weeks)

Good deal round-trip

$618 or less

Good deal one-way

$477 or less

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Top 5 airlines serving from Asia to Washington

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,480 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "Everything"
Cons: "Connection time at Narita is too long"

Cons: "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."

Cons: "Entertaining in English"

Pros: "Soo Much Food! Crew was very polite and helpful."
Cons: "They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter."

Pros: "The Crew was great with kids, and went out of their way to reach out to the boy sitting in the row in front of me."
Cons: "I was running late, and lady that checked me in was accommodating but a little bit standoffish."

Cons: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."

Cons: "More movie selections"

Pros: "Service was excellent and seats were comfortable."

Pros: "Great service. Food drink and inflight entertainment"

Pros: "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."

Pros: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."

Pros: "This flight was part of a longer trip - I flew from Hartford, CT, USA on a different airline and connected to Japan Airlines in Chicago. I flew Chicago to Tokyo in JAL and then from Tokyo to Manila again on JAL. The service on first leg was very good and friendly of my JAL flights, food was good, seat was comfortable. Then on my second flight from Tokyo to Manila I was shocked but thrilled that I had been given an upgrade to first class. The whole experience was outstanding! The seat was incredibly comfortable and the food was phenomenal. The only problem, not that you could call it a problem, was that I was so comfortable with my fluffy pillow and fully reclining seat that I couldn’t stay awake to finish my movie! Thank you!"
Cons: "Not applicable"

Pros: "People were friendly - from check in right through to disembarkment."
Cons: "Not applicable"

Pros: "none"
Cons: "very poor communication of information"

Pros: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Cons: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."

Pros: "Thier food tasted excellent!"
Cons: "Wish there was a vegetarian option too."

Pros: "Food"

Pros: "Great service."

Cons: "Meal was served frozen."

Cons: "Everything was great!"

Pros: "Very nice airplane with new technology"
Cons: "Nothing"

Pros: "Quick local Flight. Left and arrived on time."

Cons: "Seat was too hard"

Pros: "We were numb from a long flight over the ocean. Pleasant flight with helpful crew, and it helped that some of them knew English."

Pros: "Curteous and pleasant."
Cons: "All packed the plane. Tight."

Cons: "Flight delayed 1 hr."

Pros: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Cons: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."

Pros: "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."

Pros: "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"

Pros: "Staff was great and plane was clean"

Pros: "Service"
Cons: "Not anyone fault but I wish seating was better fitted in economy for taller people"

Pros: "Japan Airlines is a good airline. They treated my family and I well during our flight home. The food was excellent and healthy. We received hot towels before our meals and the staff were friendly and courteous, which is expected of Japanese service, in general. I loved Japan and coming back to the US on a Japanese airline was the best choice! Thanks!"

Cons: "Not much leg room"

Pros: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Cons: "No complaints!"

Cons: "None"

Pros: "Food and drinks"
Cons: "Nothing"

Cons: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"

Pros: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Cons: "Selection of video entertainment could be increased and improved."

Pros: "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."

Pros: "Everything was on time. Crew was outstanding."

Pros: "My seat and my son's seat were booked apart on the both flights. So I requested the representatives at the check in counters at both airports to change our seats so that we could seat next each other. They were willing to help us out and we got the great seats. They had to ask other customers to help this out, too. In the airplanes, the flight attendants were extremely helpful and friendly when we asked them questions and favors, with nice smiles and calm quiet voices. No wonder the atmosphere was very relaxing and quiet during the both flights. The leg room was roomier and the facilities were newer. When I saw three pilots bowed to the customers before getting into the airplane, I felt they were very professional and ready for their jobs."
Cons: "Some food items were too Japanese. Dried Natto snack was especially weird for my son."

Pros: "A sense of quiet efficiency. On time and courteous."
Cons: "N/A"

Cons: "Flight from Taipei to Tokyo was delayed and ultimately cancelled because of "mechanical failure". Many passengers on the flight including us had international connections through Tokyo, with only an hour between flights. It was clear we were all going to miss this connection, but in a frantic and haphazard way, the JAL crew's only solution at the gate was just to get us all on the next flight out to Tokyo (I believe via China Air) no matter what our individual final destinations were. They said "from Narita, they will handle all your connections to your final destination." This was a bizarre solution. Why not reroute us individually on other partner airlines, through other countries/cities, from this international airport in Taipei, like airlines usually do? (Also, all of this disorganized communication by the JAL crew at the gate was never translated into English, I just happen to speak a little mandarin and was able to understand what they were directing us to do). My wife was the one who searched for an alternative route on her phone (through HK instead of Tokyo) via their partner airline Cathay pacific and showed it to the JAL rep at the transfer counter, and through a series of radio and phone calls, only then did they say "there might be seats left", but they couldn't book the seats for us there. In order to make the flight, we had to sprint ourselves to a completely different terminal and concourse to another transfer counter to finally book our seats on this Cathay flight. Needless to say, our luggage did not get pulled from JAL in time to make it on the Cathay flights, so we are waiting 2-3 days for them to hopefully be found and sent to us. Overall, I was completely disappointed by the JAL staff, who didn't take responsibility or ownership of the situation, and who's solution to just fly everyone out to Tokyo, no matter our final destination, and to leave us to figure out our connections there was extremely short-sighted and irresponsible, and was a total disservice to their customers. I expect much more from this airline. On another note, we flew JAL from Boston to Tokyo, and Tokyo to Taipei: the food was terrible and food options were really subpar for an international flight, I would've expected much better from JAL and the dreamliner flight."

Cons: "Air temperature was super hot and uncomfortable."

Pros: "Asahi Beer!!!! Beautiful Flight Attendents!!! New Movies!!! Comfortable seats!!!! Awesome service from entire flight crew!!! Good Food!!!"
Cons: "Flight was delayed one hour but the flight crew made up for it by delivering GREAT service!!! I still give 5 stars!"

Pros: "Plenty of legroom and nice updated interior."
Cons: "No complaints this time."

Pros: "Just okay."
Cons: "Som studies need more experience to customers"

Pros: "The crews are very understandable."
Cons: "Kayak dont consider about how much time it took to get to another connecting flight when the passenger need to recheck the bag and change terminal. 2 hrs gap is barely enough. If i have to repeat the same thing again, i may not beable to get to board."

Pros: "Overall service was good"
Cons: "Entertainment choices were not good"

Pros: "The crew took care of us during a strange virus affected flight."

Cons: "I was not aware that I flew in Narita and flew out of another airport."

Cons: "These are the friendliest and most helpful people in the business! They are my new go to from now on!"

Cons: "On time and comfortable"

Pros: "Time is good."
Cons: "With long flight these two are a must ! Food is very limited and needs to have more movies."

Cons: "Food and entertainment could better"

Pros: "I loved the film with kabuki characters to introduce safety procedures."
Cons: "More seating room, better ventilation."

Cons: "if the seat can be reclined a little more"

Pros: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"

Pros: "The service was exceptional"

Pros: "Clean plane, comfy seats and great staff"
Cons: "Everything was good didn’t hate anything"

Pros: "The crews' smile and politeness were excellent."
Cons: "The line was way long to check in at the Narita International Airport."

Pros: "Pretty much everything"

Pros: "The food and staff were great."

Pros: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."

Pros: "Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan."

Pros: "Quality of the planes"
Cons: "Nothing as far as human services. Thai used to be and I have flown Thai since i was a teenager, many many times. I used to every time get excited to fly with Thai. this time i had two Thai connections between Tokyo - Bankgkok and Bangkok-Delhi, both times my two young minor children were automatically seated away from me and each other also during checkin process. it took a lot of time and convincing the agent to get my own children seated with me on long international flights! Food service was worse than expect for name of Thai airways!"

Pros: "easy check in."
Cons: "can't choose my own seats."

Pros: "Food and Sitting Space"
Cons: "Nothing"

Pros: "Attendants were friendly."
Cons: "Flight was late."

Pros: "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!"

Pros: "The crew was nice."
Cons: "Dinner"

Pros: "Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options."

Pros: "Attentive and polite staff. Comfortable planes. On time flights."
Cons: "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."

Pros: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Cons: "The in seat entertainment was a bit clunky"

Pros: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"

Cons: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"

Pros: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Cons: "Nothing"

Pros: "Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual."
Cons: "Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock."

Pros: "It was OK. Time was the same as Asiana and Korea Air."
Cons: "I don't Japan airport."

Pros: "The service was good. The seats were comfortable."
Cons: "I missed the Thai crew. The crew was from Japan. No complaints about them."

Pros: "Everything"
Cons: "Nothing"

Pros: "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."

Pros: "Good food and service"
Cons: "Delay too much time"

Pros: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."

Pros: "on time, great service on flight"

Pros: "Great leg room, staff was very nice, food and entertainment was decent."
Cons: "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."

Cons: "Could not fall asleep as the chair would not recline enough"

Pros: "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
Cons: "Nothing, really."

Pros: "Friendly and helpful stewardess"
Cons: "Seats could be more comfortable."

Pros: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Cons: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

Pros: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."

Pros: "Good air crew. Good manners and attention to detail. Excellent members at check-in."

Pros: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."

Cons: "The seats were uncomfortable to sleep in."

Pros: "Excellent service and flight experience!! Thank you."
Cons: "NA"

Pros: "Need to step it up with the food, don't have time for shitty service this day and age"
Cons: "Getting overcharged on surfboards, shitty food, should have free wifi give me a break"

Cons: "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"

Pros: "Boarding was the fastest I've ever seen on an international trip. Thank you!! And the flight arrived earlier than anticipated. So travel was great."
Cons: "Tight quarters in the economy class were much less comfortable than the ANA flight to Narita. And why isn't there at least a curtain in front of the restrooms - there's way too little privacy in that regard. One should not be able to see the toilet from 10 rows back whenever the door is opened!"

Pros: "They found us seats next to each other even though it said only middle seats were available"
Cons: "Entertainment options are terrible. Food is terrible. Leg room terrible. Glad it arrived 30 minutes early"

Cons: "Crew on flight back to philly not as helpful"

Pros: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
Cons: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."

Pros: "Absolutely professional!"
Cons: "Nothing all perfect"

Pros: "Yes. Pillow cushion too firm"
Cons: "Food needs to be better. Very inconvenient schedule for flights to India from Europe."

Pros: "Crew was friendly."
Cons: "Food"

Pros: "Everything"
Cons: "Nothing"

Pros: "Seats are very comfortable, easy boarding, good crew"
Cons: "Food - I wish you have healthy options"

Cons: "Cancellation of the flight could have done before boarding."

Pros: "On line flight experience"
Cons: "The food has to improve especially they have to provide fresh food"

Pros: "food ok, economy seats not too bad"
Cons: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."

Pros: "Flight was fine"
Cons: "Did not serve vegetarian food even after repeated requests"

Pros: "Excellent"

Pros: "My mom traveled alone for the first time. She doesn't speak English very well. I'm so impressed with the crew that they took good care of my mother. They understood her super broken English and served her real good vegetarian food. Thanks again."
Cons: "not so much."

Pros: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"

Pros: "Good service best price, good food comfort I think is best airlines in word in my opinion"

Pros: "The crew was friendly and helpful. And the food choices were good."

Pros: "Cabin crew service is excellent. Food is very nice. Safe travel."
Cons: "Little bit congested."

Pros: "Food and entertainment"

Cons: "USB port was not working."

Cons: "Lack of crowd control at the gate during boarding. Ihad to"

Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."

Pros: "Courteous and friendly staff, on the plane and at the airports. Gave advice and directions when asked. Asked about time for food serving and said anytime you want something, come to the galley."
Cons: "A chorus of crying infants..."

Pros: "The in flight service was good"
Cons: "The time it took to get the baggage. It took over 2 hours"

Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Cons: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"

Pros: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Pros: "Over all great"
Cons: "Nothing"

Cons: "For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous"

Pros: "Like your six seats in a business class row compared to Emirates, Air India and very awkward seats of Etihad. Qatar business class staff also tad better than others."

Pros: "Some how it was a good experience"

Cons: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."

Pros: "Services"
Cons: "Food"

Pros: "Seating"
Cons: "Food"

Pros: "Flight. Conections"
Cons: "Change flexibility, helpfulness"

Pros: "Excellent crew and service"

Pros: "Ground Crew was friendly and did adjust my seating."
Cons: "Food quality was average. More choices needed."

Pros: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Cons: "Food - very mediocre and felt like each meal was similar"

Pros: "Generally ok but not as good as other Middle East carriers"
Cons: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Cons: "Food was below average Could have been better for elderly people.. Boarding: No wheel chair assist. asked for 2 wheel chair assist - for myself and my spouse..but got for only one.had to wait till last min at boarding where tickets where issued as no one was available..hurried in last min to security gate."

Pros: "food and courtesy of the staff"
Cons: "nothing"

Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"

Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Pros: "Boarding and Seat comfort was good"
Cons: "Food quantity in each service was not sufficient. Food quality ok. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Pros: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"

Pros: "Great service"
Cons: "Seat comfort"

Pros: "The service was great"
Cons: "Nothing"

Cons: "1- Flight from Delhi to Doha was very late, which made it chaotic for us to catch our connection at Doha 2- Entertainment choices were very limited"

Pros: "A350 is a very comfortable plane. More legroom than Emirates. Big difference for long flights."
Cons: "Service could be faster (food, etc). Entertainment system did not work on some of the seats."

Cons: "Plane seemed old and not upkeep. Chair in front of me leaned back to 5 inches from my face, every time he moved, the tray fell. The air seemed to be off in the front of the plane. Was sweating. But when I went to the bathroom in the back, it was cold"

Pros: "the crew, the comfort, the entertainment."
Cons: "My first time on Qatar, I'd heard only good things. The food was surprisingly bad, tasteless or bad tasting. Sure I'd take Qatar over most other airlines, but it seems maybe there are cutting corners on their food."

Pros: "Great"
Cons: "Non"

Pros: "Everything was amazing"
Cons: "Could have been better if they let me know that a swabtest result is required from their accredited hospital..what a hassle and I wasn’t able to make the flight at all coz I only found it out at the airport..such a waste of time.."

Pros: "The crews are very polite. The food is good. Service is good."
Cons: "The boarding gate doesn’t have elevator or scalator and it’s hard to go up/ down the stairs (NAIA). Aircraft seat looks old. Overall the flight is good."

Cons: "Late landing, and it was a mess boarding the plane. Also, I could hardly understand the flight attendants, they need to speak English better."

Cons: "Very limited selection that repeats over both segments"

Cons: "Disorganized boarding. Seats need new foam."

Pros: "Entertainment was okay"
Cons: "On both flights my party of 2 was split, despite an early check-in. We were lucky enough to swap seats because ANOTHER family was also split between us on the first flight. On the second, 3 parties were all split in the 3 rows in front of us, so we had to shuffle 4 different people before take off before the majority of the people were sat together. On 10 hour flights, generally I feel parties shouldn't be split unless they're checking in later than we did."

Pros: "Entertainment options were good, newer movies. Lacked usb or ac charging, had older screens both flights with subpar visuals."
Cons: "On both flights my party of 2 was split, despite an early check-in. We were lucky enough to swap seats because ANOTHER family was also split between us on the first flight. On the second, 3 parties were all split in the 3 rows in front of us, so we had to shuffle 4 different people before take off before the majority of the people were sat together. On 10 hour flights, generally I feel parties shouldn't be split unless they're checking in later than we did."

Pros: "Everything! Service awesome"

Cons: "It was very hot in the cabin. We were told that it was airline policy to keep the cabin that temperature. There is no way to adjust the temperature yourself. Also the chicken entrees should be avoided. If given the option chose the Korean meal."

Cons: "Ticketing phrase I had a hard time tracking booking that it became frustrating until my son helped me!"

Pros: "Very good service."
Cons: "The flight attendants took WAY too long to gather the food trays after the passengers had eaten. They should make many more trips throughout the journey serving water and juices."

Cons: "Weighing hand carry bags in Manila"

Pros: "Staff is friendly smiles and goes the extra step to insure comfort"
Cons: "You pay extra for a bulkhead and they place a bassinet in your personal space. Seats lack cushion on A380"

Pros: "Cleanliness, efficiency."
Cons: "Seat cushioning could be better for the long haul legs."

Pros: "Very polite crew, modern and clean aircraft, lots of leg room, and great food."
Cons: "Three of my four flights were delayed."

Pros: "Entertainment and courteous crew"
Cons: "Food was OK not the best. Seats were very uncomfortable."

Pros: "We noticed we were seated together just before and they accommodated us at check-in and got us seats together. The food was good. They gave us nice little amenities (ear plugs, slippers, eye cover) and the food was good."

Pros: "The flight from Manila to Seoul was an Airbus 330 . . . Seats were fine and service was very good from the crew."

Pros: "Really nice staff; somewhat hard to understand their English."
Cons: "Seats were not real comfortable. Korean food selections were good but the American selections, not so good."

Pros: "It was an easy ride and was comfortable. No problem in using the screen to watch any show or movie."

Pros: "Crew was kind"
Cons: "Seats were uncomfortable, entertainment was broken, food was bad."

Pros: "They got the special meals right & most flight attendants were efficient."
Cons: "Poor service! Why is Korean ground crew always in such a rush & so pushy? Much of their English lacks basic manner in civility."

Pros: "Service was great, English could be better"
Cons: "Video system outdated, not intuitive and failed to allow several movies to play."

Cons: "Due to problems loading luggage, and not really knowing what to do, my flight was delayed over three hours, made me miss my layover by fifteen minutes and get stuck in Korea, they provided me with another ticket, but since they didn't have another direct flight, they put me on another layover. My next flight with Asiana to the US from Korea encountered another problem and I was further delayed another two hours, with another two hour layover in LA. The cabin crew was friendly, but not very useful. They provided food, but no help. This is the worst Star Alliance airline I have ever flown. I will not be a returning customer."

Pros: "Most comfortable seats we've ever experienced on an airplane. Quality entertainment, helpful and kind staff"

Pros: "1. The nap zone 2. Free shower 3. Free wifi"
Cons: "Nothing"

Pros: "The leg room is very spacious and the staff are very friendly."

Pros: "Food was great. Movie selection was not very extensive, but had a lot of great films - watched 3! Very nice staff."

Pros: "The headphone jack was in the seat in front, not in the armrest; slippers were passed out"
Cons: "The plane got hot half-way through the flight."

Pros: "The crew was fantastic as always."
Cons: "It seemed like the air conditioning wasn't working so the flight was really warm and uncomfortable. I was trying to fan myself with the emergency exit handout. Also, the tv screens were really small, old, and didn't have a very good selection of movies."

Pros: "I ever eat like that delicious food in Air. Also bread and other small desert's was good. Just want to say Thank's"

Pros: "Everything nice service"
Cons: "None"

Cons: "Problem with getting off the airplane"

Pros: "Good food and service"
Cons: "Nothing"

Pros: "The staff are nice and friendly and courteous. The food is good too."

Pros: "The staff are nice and friendly and courteous. Food is pretty good too."

Pros: "I like the flight crew Filipina very helpful and one Korean Lady help me pulled my luggage over headed."
Cons: "Delayed Flight but it's ok. My connection flight at night time anyway."

Pros: "Spacious room leg."
Cons: "Crew assistance. I'm a seniour citizen, but no one even volunteered to help me with my bags. 1.While checking-in in Manila airport, those 2 young guys at the counter were just watching me lift those heavy bags on the scale. Had to ask them if thay can assist me. 2. Inside the plane, I asked the stewardess to help me with my carry on to be placed overhead. She asked me to help her cause she was too weak even to close the doors of the compartments."

Pros: "Everything"

Cons: "The service was excellent."

Pros: "the courtesy of the flight attendants"

Pros: "Very good"
Cons: "None"

Pros: "The service and food were good."
Cons: "Long line to check in, very inefficient compared to the LAX check in."

Cons: "Asiana Airline allowed a drunken passenger sit next to me. Everyone can smell and knew that he is drunken. The 1st thing he did after sitting was drinking alcohol from his pocket. Yes, one of the staff came to him and got the drink from him. But, he talked me for about 4hours nonstop and made me uncomfortable at all. Other passengers around me saw him because he talked too loud. I expected that they would offer me another sit and left him alone. During 10 hrs flight, I had 2 Tylenol capsules because of the smell of the alcohol from him. It was REALLY hard time for me to sit next to him during 10 hrs. DO NOT ALLOW A DRUNKEN PERSON TO GET ON A PLAIN FOR OTHERS."

Pros: "Staff was friendly and helpful from check in to inflight. The seats was very comfortable and surprisingly roomy compare to other U.S airlines."
Cons: "Delayed departure."

Pros: "The plane was roomy and the seats was comfortable. Flight crew was friendly and helpful."
Cons: "The inflight food was not the best."

Pros: "I have always enjoyed the service of the flight attendants as well as the overall comfort, that is if you have an emergency exit seat or aisle seat. Food is nice and there's enough elbow room to stretch a bit."
Cons: "Sometimes you can run out of things to do and I was really confused about of to buy duty free goods, which I was hoping to do. Mainly, some instructions were given too quickly, but it wasn't that bad."

Pros: "The trip was uneventful, food was good, service was excellent, restrooms were clean, couteous fight attendants."
Cons: "The check in time to board was very long-understandably that may be out of Asiana's control. The check in procedures at the gate was inefficient-again, out of Asiana's control. Seats were tight-seems to be made for a petite person. I'm 5-7 with broader shoulders."

Pros: "no TV in the seats"

Pros: "free seating in the emergency row was nice. the sick lady next to me should never have been in that same row however. the food was marginal, I don't do Korean at all. I actually call it bait..."
Cons: "booking at a web site the problem. Asiania landed in seattle ahead of schedule. I still missed my connection. the fact I had flight insurance just meant I could go after the taxi fare home due to this missed connection and then wait a year for the money back. seattle as well as Vancouver BC are both terrible entry points to the USA. I slept on the Vancouver airport floor last year. this trip it was very close to sleeping in seattle because immigration and customs take so long, then require going back thru security at a 2 check point choke hold in the basement of the seattle international section. next trip I think I will take a boat."

Pros: "Free entertainment and food!"
Cons: "More space"

Pros: "The entire trip was amazing"

Pros: "Entire experience was perfect"

Pros: "First class was especially luxurious. And the Mai Tais were the best of the whole vacation."

Pros: "The crew and service were excellent."
Cons: "There needs to be WiFi entertainment options when you bring your own device. Also, there were very few options for food choices for people with allergy concerns."

Pros: "Crew great, on time , good flight."
Cons: "the headphone jack worked on outbound flight but not on the return flight, different sized hole."

Pros: "Meal included on the flight was good."
Cons: "We were not assigned seats when we purchased our tickets. We called to try to get seat assignments and they told us to talk to a gate agent. When we went to the airport to checkin, there were NO gate agents at checkin. You had to check in on a computer and then drop our bag at the agriculture screening point. We went to guest services and they told us to go to the gate. We went to the gate and it was closed with no one there. We asked information and they sent us to guest services. Guest services then got snippy with us and told us to wait at the gate. So, we didn't even know if we would be able to sit together or if we'd be stuck with middle seats on the 5 hour flight until an hour before the flight left. Ultimately, our seats were fine, but the fact that no one could or would help us and the help that was there was completely useless and kind of nasty, convinced us to NEVER FLY HAWAIIAN AIRLINES AGAIN. Oh, and on the plane, they have an inflight entertainment screen on each seat, however, you have to pay for EVERY movie on it. This was not the case on Alaska Airlines, where entertainment was free."

Cons: "Hawaiian needs more free entertainment options. Perhaps one free video on the flight with additional options for purchase. And only one meal option for everyone does not seem to be realistic, especially these days when everyone has some foods they stay away from. A this-or-that option would have been great. Overall, great experience but everything is a little outdated on flights (no wifi)."

Pros: "Smooth Flight"

Pros: "Service was friendly and caring. Really appreciated the warmth."
Cons: "Audio interruptions to offer credit cards felt tacky. I understand the opportunity, but it's kind of a turn-off to be strapped into my seat and forced to listen to a canned commercial. Maybe announcing a free cocktail to all cardholders to get the buzz going, then pass out flyers to anyone who is interested after that"

Pros: "Hawaiian Airlines is always on time and alway have extra seats."
Cons: "Sometimes and connection flight to Maui when going to Honolulu and takes an extra 2 hours of wait time."

Cons: "That we can't keep the blankies."

Pros: "I appreciated the staff assistance, even though I didn't appreciate the airline's protocol. I purchased seats next to each other, when I checked in 22.5 hours before the flight we (2) were split up. The airline told us our option was to purchase upgrades to sit next to each other. I waited patiently for 3 hours before the flight and spoke with a few gate attendants. They were accommodating and put us together, even though they moved us to the rear-most section of the plane and into the center section. Great free music stations."
Cons: "Having a meal on the flight is awesome! Not offering a vegetarian option (and cooking the meat in with the starch) meant that my fiance had nothing to eat but cookies and crackers. Also, overhead bin area was limited, mostly due to passengers bringing larger and larger 'carry-ons' (which are not actually carry-on sized). Hawaiian needs to be more strict about their carry-on sizes for rolling bags. They should fit wheels-in, not wheels to the side. Finally, media is available for free, but only for advertisement and promotion, entertainment media is only available for purchase."

Cons: "I did not like having to pay for movies after I paid $80 for extra Comfort seat"

Pros: "Free meal and beveraged"
Cons: "Paying for tv"

Pros: "When we checked in it would have been helpful to have a crew member tell my husband and I that we were not sitting together so we could have tried to address. We didn't notice until we were boarding. The service cart was busy more than our flight to HI."

Pros: "Great service with a smile. Brandon was very courteous and patient with everyone. Professional at all times but very hospital like family."

Cons: "So hot....no ac!!!"

Pros: "The atmosphere in the flight was cam and mellow. I love the haeaiin music playing."
Cons: "The food served was a bit gross for breakfast."

Cons: "Tight seating. Limited entertainment options without having to pay extra"

Pros: "The crew was great."
Cons: "Plane was dirty. My seatbelt had melted chocolate in it (from a previous flight) and this mess got all over my pants."

Pros: "Service given was excellent the crew food all was very nice...."
Cons: "Just the wait for recap in the entrance to the terminal"

Cons: "We were very disappointed that there wasn't a complimentary in-flight movie during our 6-hour flight."

Pros: "Use Cash to transfer my baggage, not just my card,please."
Cons: "Bad meals"

Pros: "Crew was nice. Boarding was good. They supplied a meal and it was a very smooth uneventful flight."
Cons: "Cabin was cold but if you wanted a blanket you had to buy one. Seat in front of us was broke and delayed the flight while they tried to fix it (they did not)."

Pros: "Delayed flight. Pilots were great about giving information to passengers. Attendants were wonderful."
Cons: "We have never had a long flight without any movie choices or other entertainment for the entire trip. It is not ok to have such a void in offerings for passengers for such a long flight. We will never fly Hawaii again because of this. Seems like this airline has gotten carried away with cost cutting. Sorry to say, I will be sharing this disappointment with friends. We have never flown with this carrier before, but we expected better."

Pros: "The crew was great in helping us try to make our connecting flight after we realized we might miss it. They helped us tag our gate-checked stroller (which we had to ditch) and let us off the plane first. And the pilot notified the ground crew at our connecting flight too. Thank you, we made the flight!"
Cons: "The 1 hr delay in OGG caused us to nearly miss our connecting flight in SEA."

Cons: "The Honolulu airport is difficult to navigate, very confusing, and crowded (not your fault, I know, but airlines should demand more from the airport administration). The entertainment options under "complimentary" all required a payment, even the ones I watched for free on the first leg of the flight from Tokyo."

Pros: "Nice to have a meal. The mai tai was great! Charging for movies is not appreciated though."

Pros: "We made it."
Cons: "Some crew members were quite rude and not accommodating. Simple requests for water were not met or were met with serious attitude. No food alternatives, which does not work for me as I have a particular allergy. There was no entertainment or wine available (I booked an international flight -- which in my experience always includes these things including special meals. We were treated as if we were flying domestically, which was not what we paid for). I won't be booking Hawaiian Airlines again."

Cons: "When I booked the flight, I was not able to select my seat despite paying a hefty sum (well over double the cost of normal). As I went to check in, I still was not able to select a seat. As I refreshed my mobile check-in, I finally was assigned a seat just prior to boarding. As I stood in-line to board, I noticed that my seat changed, which also meant a different boarding zone. I left the line to wait for the next queue to board. As I stood in line again to board, I was called to the podium by an agent. They informed me that my seat changed. At this point, I was one of the last to board. My final seat on the plane ended being in a seat that did not recline (which is terrible for a 5.5 hour flight), next to a woman that spilled over into my seat. And in front of a very tall gentleman with his feet staying next to me most of the ride. At the price I paid and the changes they were making, I would have preferred an upgrade. The cost for my ticket was well over what i would have been charged for first class on any other day."

Pros: "Very comfortable, good entertainment choices, thank you for providing a meal."
Cons: "the zone system was very inefficient. It would also help if the attendants used the PA and didn't just scream into the crowd."

Pros: "Good choices of movies Some snack service"
Cons: "I was in hunger because non preparation for vegan Passenger. I could have been slightly thankful if they Gave alternatives such as more cookies or nuts."

Pros: "Same as Syndey to Honolulu."
Cons: "Same as Sydney to Honolulu"

Pros: "Crew was super friendly, good service, orderly"
Cons: "Late for take off"

Pros: "free wine with dinner. and bathrooms were close to my seat. and the free meal with your flight was nice"
Cons: "had to stop the plane and turn around because of 2 passengers. and you have to pay for movies. and old movies to boot. that was lame."

Pros: "I liked the plane had 2-4-2 seating, a USB plugin, and the fact that the first flight was right on schedule."
Cons: "Leg room was average at best. I'm 5'9" and my knees barely cleared the seat in front of me. Food was crappy. Disappointed to find that there were NO movies or TV for free. $8 per movie for 6 hour fight? Every other airline I've traveled offers some sort of free movies or TV for that length of flight."

Pros: "The staff were very confrontational and rude. I never write reviews but this as a very bad way to end an amazing vacation. Basically it felt like they said screw you get off our island. I've never had a bad airport experience until this one."
Cons: "The staff working customer service, baggage check, security."

Cons: "I think you could provide 1free movie on the flight since it is a fairly long flight. That plus your meal you would be the only way to fly."

Cons: "1.5 hours after boarding before we could take off. Pilot said they had safety concerns with the airplane. Crew was unprofessional. They ignored the customers and only concerned about talking with each other and taking 2 rows of seats to sleep. I WILL NEVER TAKE HAWAIINAIRLINES AGAIN, is the only thing I could think of my entire flight. Not friendly when handing out drinks or food. Better service getting breakfast in jail."

Pros: "Cabin crew were very good and efficient."
Cons: "Late departure (over an hour). Seat lumpy and tray tables loose and rickety. Monitor wasn't very good at all."

Cons: "For the dinner there was no alternative to the Beef meal."

Pros: "Meals are complementary (they pride themselves on being the only US airline that still serves complementary meals) and they had some complementary wine. Staff are friendly and my flights arrived either on time or early."
Cons: "The meals, though free, were pretty mediocre, but then again I guess all airplane food is. The complementary wine was also pretty bad. My sister is lactose intolerant, and they didn't have a dairy-free option for her. They sold snacks, blankets, and headphones but no longer take cash for them. Also I thought blankets used to be free? If you wanted to watch a movie or TV, you had to pay something like $8."

Pros: "Everything went fairly smoothly from boarding, in-flight and landing. Food was good and the crew was very friendly."
Cons: "Not sure if this is in your control but there was a breakdown somewhere with the luggage conveyor and it took so long to receive our baggage; especially for those of us who had arrived at the airport early for departure and checked in early, our baggage was the last to be unloaded and got stuck until the conveyor was fixed."

Pros: "Definitely appreciated the hot meal and comp wine! Was not expecting that. Thanks much."
Cons: "Overall my experience was a positive one, however I feel the need to express my dissatisfaction with the luggage process. It was the first time (though admittedly I don't travel oftenI I was told I had to print my own tags, using the kiosk. The person receiving the luggage was not very helpful when I explained I wasn't familiar with the kiosk. Though I was the only one in the luggage line at the time He made no attempt to give me instructions. Sent me to a "special services" line which, if I had stayed in it, I may have missed my flight. Fortunately, another airline rep came to my rescue at the kiosk and patiently and courteously completed the procedure for me. Would have liked to have some "free" movies offered as on other airlines I have taken. Fortunately I had a friendly seatmate who invited me to enjoy a movie she purchased, using one of her earphones."

Pros: "Free meal and wine with it was nice."
Cons: "The seat reclining mechanism was completely missing, just a hole where it should have been."

Pros: "Free meals, easy boarding, pleasant crew and comfortable chair!"
Cons: "Flight attendants hurried by without explaining what they were offering or selling. The media tablet was not working well on both flights."

Pros: "Hawaiian Airlines understands perfectly how to ensure flying is a comfortable, pleasant and consistently experience filled Aloha...from the welcoming, ptofessionsl staff, complimentary glass of wine and delicious meal, tasty snack, exacting flight sceduled and overall passenger comfort. Truly the best airline to fly every time!"
Cons: "Would appreciate a comimentary international news program in flight."

Pros: "Food was served! It's been a long time since I was served a complimentary meal on a flight."
Cons: "Entertainment was terrible. Expensive for mediocre entertainment and the complimentary entertainment was terrible."

Pros: "Great service"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Asia to Washington

Airlines flying from Asia to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Asia to Washington

Mandatory masks

Masks required on board, masks provided on flights from Asia to Washington

Social distancing seating

Middle seats unavailable to book on flights from Asia to Washington

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Asia to Washington

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