Find cheap flights from Jakarta Soekarno-Hatta Intl to United States
Good to know
|April||Best time to beat the crowds with an average 4% drop in price.|
|January||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$947||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to the United States
- Looking for a cheap flight? 25% of our users found tickets from Jakarta Soekarno-Hatta Intl to United States for the following prices or less: to Los Angeles $558 one-way - $784 round-trip, to New York $446 one-way - $841 round-trip, to San Francisco $594 one-way - $788 round-trip
- High season is considered to be January, February and December. The cheapest month to fly to the United States is January.
- Morning departure is around 2% cheaper than an evening flight, on average*.
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Top 5 airlines serving Jakarta Soekarno-Hatta Intl to United States
Scores according to KAYAK customer reviews
Pros: "Professional and friendly crew"
Cons: "Food quality from Jakarta is bad"
Cons: "Very professional and friendly crew. Food quality was excellent."
Cons: "Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic"
Pros: "Good service"
Pros: "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."
Pros: "Flight was half full so was able to take aisle seat."
Cons: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."
Pros: "Everything. Was just outstanding."
Cons: "No complaints"
Pros: "The food was good. Seats were as comfortable as any flight is."
Cons: "There were no diet soft drinks available on the flight."
Pros: "The movies they offered."
Cons: "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."
Pros: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"
Pros: "There was more leg room than most airlines, friendly staff, and good movies and food selection."
Pros: "I love flying jal"
Cons: "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"
Pros: "Always a good crew .. they go out of their way to make sure you are comfortable."
Cons: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."
Pros: "The flight from Jakart to Japan, Japan to Chicago, was not a problem. Although thr food was typical plane food."
Cons: "My brother and his wife had to wait 12 hrs for plane delay,just to hear that AA canceled all flight for that date. The crew told my brother and his wife to wait for another12 hours which is the next morning, for next flight. My brother decided to just take a rental car to KZO, and was going to just take their luggage from the airline, but the AA crew would not let them did so, and was really rude. It was very traumatic experience for the both of them and other passangers of how bad they treated this plane delay/cancellation issue. One passenger with baby was having a panic attack, but nothing was done. So far, no compensation, or apology email has been sent. Will never take this airline anymore. We are done."
Pros: "Everything was perfect! Thank you for a great experience!"
Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Pros: "JAL ' service is nice."
Cons: "I didn't like MSG in food."
Pros: "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
Cons: "Nothing really."
Pros: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Cons: "getting off"
Pros: "excellent food,comfortable, easy check in process"
Cons: "my bag was deemed not carry onable by staff but I had checked to make sure measurements met carry on criteria"
Pros: "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
Cons: "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."
Pros: "Best R/T I have had, service to food to cleanliness."
Pros: "Boarding is efficient. Crew helpful and willing to please."
Cons: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."
Pros: "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
Cons: "Long, long flight, not much leg room."
Pros: "I've been always flying with U.S. airlines this past several years just because transits are easier. I forgot about how friendly and nicer JAL crews are. Their food is much much better. They served us with a cup of Haagen-Dazs icecream for dessert while a Fatboy is normally served by other airlines. I was impressed by how spacious the foot area of their economy seat is. Because I felt quite comfortable, I slept five hours straight during the flight which is phenomenal to me. I will definitely fly with JAL again!"
Pros: "SERVICE was amazing and everything was very smooth"
Pros: "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"
Pros: "Clean and comfortable."
Cons: "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."
Pros: "The crew's attention to detail, service."
Cons: "Sort of bumpy flight."
Pros: "Customer service is great."
Pros: "Great 12hr flight"
Cons: "Loved everything!!"
Pros: "The people, let's be honest, the Japanese just have a genuine humble way about them, where they actually derive pleasure from providing quality service. In short, they are better human beings, and having a flight with them taking care of me, is a sort of heaven"
Cons: "Food quality."
Cons: "Food was below standard."
Pros: "Japan Airlines was a pleasure, from beginning to end & in between. The flight attendants emulate joy in their service to others, they are observant to the clients' needs even before they are asked for help. In a long flight such as this was, it was obvious that they also tend to the comfort of the passengers by ensuring that the restrooms are always clean & presentable. Will fly them again whenever I have the opportunity."
Cons: "Can't say that I have ANY complaints at all!!"
Pros: "It was perfect!"
Pros: "Booked the flight on Japanese Airlines and the Jal flight to Japan was fantastic."
Cons: "What I didn't know was the Jal return flight to the US was operated by American Airlines. The flight was packed, my inflight entertainment was broken, my folding table was broken so all my meals had to be held up by my knees , and I had a kicking screaming baby seated behind me keeping me up the whole flight. The crew was very rude and irritated by the full flight so the service was also terrible. Never flying with AA again."
Pros: "Service N crew n entertainment."
Cons: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"
Pros: "You guys couldn't be any more polite, attentive, courteous. There wasn't a moment during the flight that one of the flight crew was near in case you need something. Definitely best experience in an airline Thanks a thousand"
Cons: "We had a last minute flight change to extend my business stay in Asia. Our firm contacted JAL on 3/1 to extend the return date from 3/3 to 3/8. We were told that it was done and just call back on 3/7 to confirm flight. When we called back on 3/7, they said the flight was never rescheduled and could not find a voice recording of the request. Despite our offering of evidence of our other ticket from Osaka to TPE (3/3-3/8 round trip) showing that it was not a no-show, and we have phone records of calling JAL on 3/1. Nevertheless, their customer care center in CHINA was firm that it cannot be done. The money has been wasted. Ridiculous service for a 3,500 business class ticket."
Cons: "Old entertainment system, terrible food"
Cons: "Screen was small and movies start at certain times."
Pros: "Everything was great!"
Cons: "All was great!"
Pros: "JAL is by far my most favorite airline. Their service overall from check in to the cabin crew is excellent. They always make me feel special, very courteous and friendly."
Pros: "The seat soace is sufficient enough"
Cons: "Pork contain food is served but the crew didn't explain it when giving it away."
Cons: "Flight attendants were rude to our baby Kept telling us to bring our baby to back kitchen"
Pros: "I will not be flying with this airline again. Korean airlines are the way to go."
Pros: "The food was good, the service attentive and the Movie selection included movies that were still running in the Japanese theaters."
Cons: "The second meal didn't have an option. and when that is your complaint you know they did pretty well."
Pros: "Attentive crew !"
Pros: "Entertainment offerings were good."
Cons: "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"
Pros: "Timely schedule"
Cons: "Foods and beverages quality/variation"
Pros: "Overall the service was good."
Cons: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Pros: "Friendly crew, great movie choices."
Cons: "Not a lot of left space, very full flight."
Pros: "Typical ANA quality. Bumpy flight but handled very well."
Cons: "Nothing in particular."
Pros: "The 787 was awesome. Very comfortable. Great staff and service."
Pros: "The service...the food...the entertainmrnt....tq tq tq"
Pros: "The food, choices of entertainment, and the crew"
Pros: "crew and food was great"
Cons: "seat cushion was a bit on the dead side."
Pros: "The food and staff were great."
Pros: "Flight was fine"
Cons: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"
Pros: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Cons: "Same repeating music"
Pros: "Cheap prise"
Cons: "Food and entertainment"
Cons: "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"
Pros: "The service from this airline is so great. Everyone is smiling and treats you like a valued guest."
Cons: "Obviously you will not get the best food on an airplane. The food is enough to keep you alive, but is not going to earn michelín stars."
Pros: "The meals were healthy Japanese meals with lots of vegetables"
Pros: "Crew and service were top notch. Everything done efficiently and flawlessly. Food was good. Flight was smooth and trouble free,"
Cons: "Nine hours in tight confinement just cannot be fun. There is no way that great service can fix the problem of being kept in an extremely small and uncomfortable space. Business and first class are unaffordable, so there is no solution. I'd fly more if it were not so painful."
Pros: "Food and entertainment is great."
Cons: "Boarding process. System was down. Very strict with the bagage rule. Excessive bagage charge is very expensive, unlike Eva air"
Pros: "Food and entertainment is great."
Cons: "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
Pros: "The leg space and the comfortable chair"
Cons: "The crew they hardly speak English but its ok"
Pros: "The service, the professionalism, and the wonderful Dreamliner Boeing 787 aircraft"
Pros: "Very Comfortable Equipment"
Cons: "Vegetarian food options"
Pros: "Friendly flight attendants, clean toilets"
Cons: "Flight attendant missed our breakfast and when reminded didn't even apologize. old aircraft"
Pros: "friendly flight attendants, clean toilets"
Cons: "the stroller take forever to show up when landing"
Cons: "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"
Cons: "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"
Cons: "Food took 3 hrs to get out. Movie selection was limited compared to other airlines"
Pros: "The food were good and just enough for the inflight need"
Cons: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."
Pros: "stewards very polite"
Cons: "seats uncomfortable"
Pros: "very comfy, great ground handling crew"
Pros: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
Cons: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Pros: "The food was excellent and the flight attendants were courteous and thoughtful."
Cons: "I slept through a meal."
Pros: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
Pros: "flight attendant in business not as nice as sfo to narita"
Cons: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Pros: "Treated with respect and calmness."
Pros: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Cons: "The food provided was tasteless"
Pros: "Young, pretty, and charming stewardesses. :-)"
Pros: "Boarding was easy and the crew and service were excellent. Overall, the food on this flight was also enjoyable."
Cons: "I find the 777 SFO -> Tokyo, and Tokyo -> SFO cabin gets too warm when trying to sleep. With a warm blanket provided, I would suggest keeping the cabin a bit cooler and providing extra blankets if people need them. Also the movie selection on ANA is not nearly as comprehensive as what United provides on international flights."
Pros: "Very comfortable, and the crew was excellent."
Cons: "The international breakfast (Spanish Omelet) was mediocre. Poor movie selection – United has a much better and larger selection of movies."
Pros: "The service is always top notch from the flight attendant, food is better than most airline and toilet is always clean. I could get a good seat with the leg room at my request."
Cons: "Entertainment, the variety of film is quite limited but they have good Japanese movie."
Cons: "Missed connecting flight due to delays from first flight"
Pros: "Entertainment/video options were good. I was upgraded to Economy Plus, which meant significantly more legroom and more comfortable seats."
Cons: "I could not chose my seat for this flight. It was a HUGE hassle. Flew with boyfriend and we were automatically put in seats that were 20 rows apart. We could not choose our seats online, or at airport. We had to wait until we were at the boarding gates, and all of the seats were taken."
Pros: "I bought two very expensive tickets and the seats were blocked by the pilot for his family, so my son had to travel in the simple business, that is a lot cheaper"
Cons: "No personal screens, and the United flight crew seemed very impatient with me and others."
Pros: "They automatically moved my luggage to the next plane. No need to go through customs in Tokyo."
Cons: "The Price."
Pros: "Boarding was fast. We almost missed our flight! Be prepared for security, immigration, then shuttle to your gate. Don't get distracted by the good cheap eats, and omiyage!"
Cons: "United Food for international flights is not that good. I've had better with Delta."
Pros: "The crew was excellent."
Cons: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Pros: "New aircraft"
Cons: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Pros: "Crews sympathy’s"
Cons: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Pros: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Pros: "The service was excellent"
Pros: "The lunch and dinner menu was excellent"
Cons: "more bathrooms."
Cons: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Pros: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Cons: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Pros: "All the crews were friendly and helpful!"
Cons: "I wanted to watch Hindi movies with subtitles..."
Pros: "The service, kind and pleasant."
Pros: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Pros: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
Pros: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Cons: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
Pros: "Great food!!"
Pros: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Cons: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
Pros: "The staff was amazing and attentive. My surfboards arrived safe and sound... And on time. I will most definitely fly Singapore Airlines again, as often as I can. Thank you."
Pros: "Service was outstanding. The staff was attentive and helpful from start to finish."
Cons: "Not all the food was to my personal taste. I understand however that being on a flight to and from Asia would lean toward choices more characteristic to the region."
Pros: "loved the hot towels and the entertainment provided"
Pros: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Cons: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Pros: "Flight crew we're attentive and anticipated issues. The flight was smooth and the lavatories were clean and stocked. Love the hot towels at the beginning and end of the flight."
Cons: "Not much to be honest. I suppose if I could say anything it would the seats in economy are a bit cramped, but that's to be expected."
Pros: "Comfortable seats."
Cons: "We were supposed to fly back to Los Angeles from Tokyo on Wednesday, August 24th. We got to Tokyo Narita a little later than planned due to the Narita Express train being delayed. I had received emails that our flight had changed gates, and was then delayed, but when my sister and I went to check into our flight, we were told we were unable to board because it was too late. I thought it was absurd because the flight had not even started boarding, and I had gotten an email saying it was delayed. We tried to reason with them, but they would not let us on the flight. It was imperative that we got back to Los Angeles on Wednesday, but all our plans were ruined due to them bumping us off the flight. My sister had a connecting flight to Boston, which she then had to reschedule and was charged for. We were stuck another night in Tokyo, where we had to spend money on a hotel. The Singapore Airlines attendants eventually informed us that we could get on a flight the next day. This delayed us by 24 hours, which was highly inconvenient. It was also especially unnecessary since due to the flight being delayed, we would have absolutely been able to make it. I do not appreciate being bumped off of a flight due to airlines wanting to make more money, especially being stuck overseas. Its not like it was a domestic flight where we could just hop on another one in the next few hours, this totally derailed all of our plans. I do not appreciate the inflexibility of the Singapore Airlines agents, and this is not an experience that makes me want to recommend flying with Singapore Airlines. I appreciate that they did not charge us, however it was a major inconvenience that could have simply been avoided by better customer service and understanding."
Pros: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Cons: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Pros: "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
Pros: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Pros: "Crew and staff were great and accommodating."
Pros: "The movies"
Cons: "I had no space in my seat for 10 hours The internet I purchased was a scam that last for 15 mins It took forever to deplane The food was horrible"
Pros: "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."
Pros: "The entertainment selection was decent."
Cons: "The crew left a lot to be desired. Very disappointed as when I flew last year, the crew was superb. I'm not a demanding flyer. I really hesitate to even call a flight attendant whenever I fly, so I'm not high maintenance. Incident 1: The flight from DPS to Singapore the flight attendant scoffed when I asked for socks saying that economy passenger don't receive socks on this flight. I didn't appreciate the suggestion that my class wasn't worthy of meeting my request. Her response felt condescending. Her continued interaction with me consistently felt short and mildly irritated with me. I didn't understand why. Honestly, I won't fly Singapore again because of this. Flights are not cheap for me. I spend the extra few hundred dollars because of great reviews and a superior experience last year. I will not be spoken to in a condescending way. On the second leg of my travel from Singapore to LAX the flight attendant once again said that I will not be given socks? Why, thought? I'm traveling for over 30 hours. Have things changed? Second, I asked for a second ice-cream. She handed me the ice-cream then took it out my hand and told me she would have to come back to me. The galley that was suppose to have food didn't seem to have anything. Was I missing something. Be fail on many level."
Pros: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Cons: "Not one complaint"
Pros: "The crew was amazing!!"
Cons: "This trip was not quite as excellent as my flights on Singapore Airlines usually are; however, I cannot say for sure there was much that airline staff could have done to change this. A great deal of turbulence earlier in the flight made it difficult to enjoy the food. Also, there was a sewage-like smell that wafted through the air periodically - this could have been a child in the surrounding seats, though. Both of these issues seem difficult for the airline staff to address, however, unless the smell actually came from a problem with the ventilation system. The staff was exceptionally helpful and good-natured, though, which made the biggest difference. Thank you so much."
Pros: "I would definitely fly with Singapore again. Their staff is super attentive, they have lots of options for in-flight entertainment and things generally went smoothly. I didn't sign up for a special allergy meal ahead of time but they were able to accommodate me anyways."
Cons: "The food was overcooked, mushy and tasted old. The seats were small and didn't recline very much. I think these things are kind of normal now on most airlines."
Pros: "every thing was ex best flight I have ever went on. I would rec your services to anyone."
Pros: "The crew was attentive, hard working and pleasant."
Cons: "Like most airlinesuccessful the space was cramped."
Pros: "Crew was friendly"
Pros: "I loved the entertainment, the kind staff, and the extras they gave out to try to make us as comfortable as possible."
Cons: "My boyfriend is very tall, 6'6. On the flights to and from, even though he was on he aisle side seat, it was very difficult for him to have enough room for his legs, thus making my space that much less. In the future, I think we would benefit from booking either the seat behind us for him that had more leg room, or the seats in front of us that were the first seats of all rows."
Pros: "Flight was pleasant, boarding was a tiny bit disorganized. They didn't use the groups for economy, perhaps because there was so many of us."
Pros: "No baggage charge for surfboards"
Pros: "entertainment system and plane ambience"
Cons: "Office CS not professional."
Pros: "Very pleasant, staff was always smiling and eager to help."
Pros: "Punctual, attention to detail. Top notch service."
Cons: "Fed us too much and quick. Causing half of the food on my tray go to waste."
Pros: "Smooth flight, good quality entertainment"
Cons: "My flight to Narita was fabulous, so I was surprised to find the return flight home filled with a condescending crew, terrible food, and a broken entertainment system. We had requested a Muslim meal on the previous flight, but the food was so spicy and smelly that we chose to go with the normal faire on the way back. I changed it on the website when I checked in online but when we arrived at the airport we were informed that the meal was still set as a muslim meal. The representative at the baggage counter called the plane and made sure that it was changed back to a normal meal. However, when it was dinner time we were presented with muslim meals. When we spoke to the head airhost to request a normal meal he said that they only carried a specific number and an leftover meals were for the crew only and that we had to eat the muslim meals or have sandwiches. We requested the sandwiches - the muslim meal was too spicy and had made us sick before. The "sandwiches" were pretty much two slabs of dry bread with some mayo slapped on. Disgusting and dry. I wish they could have made an exception for us or provided us with something edible. It was a long flight and we were starving by the time breakfast rolled around. The crew was condescending and cold. My entertainment system lacked functionality; some of the buttons on my remote were broken."
Pros: "First time to travel with Singapore Airlines and we were impressed with the overall service for economy class. Food was good, entertainment package offered multiple options. Flight attendants very helpful."
Pros: "The food and drinks were great on our flight there. Leg room was the same (cramped). However, on the flight back, the food was pretty bad and for some reason the service was also bad. After requesting a drink I got on the way to Tokyo, I was told that they would make it and come back. No one came back with the drink. The second time they came around with orange juice. I asked just for water since I was over the drink. They said they would get it and never came back. I had to use the call button and ask again for water."
Cons: "tiny seats with no leg room at all, especially when the seat in front of me wasn't upright, in which case I couldn't even use my tray table because it was practically right up against me."
Pros: "Everything you expect to go smoothly, did. The attendants are friendly and helpful. They do the best they can to make you comfortable in economy. So many movies to choose from, helps the trip go by quicker."
Cons: "Food was pretty bad. It might be because I took 8 Singapore flights in two weeks, but next time I will definitely bring my own food. Minus the ice cream, of course. Haagen Dasz is welcome any time :)"
Pros: "The service, as always, is excellent on Singapore Airlines. The cabin crew could not be more attentive to passenger needs!"
Cons: "This flight was an Airbus and it is certainly much smaller and more cramped than a Boeing 777. I am only five feet twou inches and trim, but even for me the discomfort factor was very high. That is not the fault of the crew, of course!"
Cons: "Preferential treatment by crew, some passengers favored over others, loud conversations between crew and passengers."
Pros: "Nice airlines."
Cons: "All airlines are probably the same, but economy seating is too tight if you're not a small person."
Pros: "Positive attitude of crew."
Cons: "Not enough fluids served."
Pros: "I enjoyed the food. I enjoyed the seats they were comfortable and had good leg room. I enjoyed the recent entertainment that was available."
Cons: "I put that I was allergic to sea food but the salads all came with seafood."
Pros: "Spacious and comfortable"
Cons: "Food was pretty bad"
Pros: "Great friendly crew an staff. Comfy seats without packing you in."
Cons: "I wish EVA would tell people, especially overweight prople, to respect the space of thier neighbors and not recline thier bodies using part of thier neighbors space."
Pros: "Hello Kitty theme plane"
Cons: "Food can be better"
Pros: "Left and arrived on time. Gracious crew. Exceptional meals. Movies and games made a 13 hour flight bearable even in the economy section."
Cons: "Would like a meal schedule so that sleep and snacks could be better managed"
Pros: "Very accommodating"
Cons: "Nothing to report"
Pros: "Crew friendliness"
Cons: "the temperature on the plane fluctuates a lot. Sometimes very cold and sometimes too warm."
Pros: "Service was all good and friendly. Food was ehhh... I appreciate the veg. options, though!"
Cons: "Horrible turbulence. At least 15-20 minutes of straight non-stop hard shaking, with probably around 1 hour in total. Obviously, turbulence isn't fully controllable--but I wonder if a more experienced pilot would have navigated it differently."
Cons: "Customer service and entertainment were awful"
Pros: "Flight attendants were very attentive and came around often with snacks and refreshments."
Cons: "Entertainment was a little lacking."
Pros: "Food was great, metal utensils were a plus."
Cons: "Seat’s reclining angle is about odd/uncomfortable for me."
Cons: "I always say it's better to be too cold then too hot. Cold you can do something about. Put on a blanket or something. Hot your are screwed."
Cons: "我建議你們把所有用餐板中間的hinge tightened, 我回程坐在68D走廊位。當空姐把一杯柳橙汁端給我放在餐板上時，這杯果汁就因hinge鬆弛造成餐板傾斜而滑落。一杯果汁把我白色褲子全染黃。之後空姐有道歉並且拿一套貴賓艙的睡衣褲給我換。這件事不是空姐的錯,我没有責怪她，只想建議你們細察全艙所有的餐板。避免以後的旅客有同樣的意外發生。謝謝長榮航空給我有舒適的旅程！"
Pros: "Great movie selections. Comfortable in my seat."
Cons: "Small glasses of wine. Bad food. When we landed, with the time difference it would've been 9 am, but they served us a dinner meal and it wasn't appealing."
Pros: "The same as what we experienced from Manila to Taipei."
Pros: "Crew was very attentive."
Cons: "Movie and TV selections were minimal compared to other airlines. After landing in LAX, took a very long time for checked baggage to appear, and I had another non-connected flight to catch."
Pros: "Check in staff was nice"
Cons: "Flight attendants has no sense of personal space, at one point one attendant had her entire chest in my face reaching over to get something and she didnt apoligize or acknowledge my presence at all. During the returning flight, i asked for water for my grandma, flight attendant stared at my grandma, didnt say a word, and walked away then later came back with some water."
Cons: "The flight was cancelled. Eva did not send an additional plane. They excepts hundreds of people to go on standby waitlists for their one flight a day option to Taipei. All of which were full flights. They did not provide food vouchers or hotel vouchers. We were told to leave the airport and come back tomorrow with no solution. We had to rush the office and force them to get us on on other airlines to finally get home. If that didn't happen we would have been stuck in the airport for 5 days."
Pros: "Smooth flight with little turbulence."
Pros: "Great service. Great team!"
Pros: "The plane feels new and nice, crew was happy and nice. The spaghetti was surprisingly good."
Cons: "Sat in the front row by the emergency doors. One would think the more legroom was better but the tray table comes out of the armrest, which means the armrest can't be lifted. Also the tv sits very low and you end up looking down at it instead of straight ahead. If, like me, you like to be near a window or at least be able to sneak a peek out of someone else's this spot isn't good. There isn't a convenient window anywhere near."
Cons: "My son & I traveled together on a trip from Manila to USA in Taipei. We had a 3 hour transit time, and waited by the gate of the flight from Taipei to USA. To exercise, I left the gate and walked around the terminal. Coming back to the gate, I could not enter because the ground stewardess blocked the entrance to the gate. I had to wait for 30 minutes until I finally was able to sneak thru the rope barrier that was placed there after the stewardess left. Then when I was confronted again, I explained my situation and this time she let me through to join my son, who was at the gate all this time."
Pros: "Large selection of free movies"
Cons: "Kids should be provided with kids meals and served ahead of other passengers if possible. More choices of food would be better."
Pros: "The seating space was better than other airlines."
Cons: "I did not like their flight timing as it made us lose our day in arrivle and if they leave 5 hours sooner. It would have made a big difference. The food was mostly pork. I don't k ow of any other airline worldwide serive pork in their flight like this airlines. The food was unhealthily and discussing. The movie options was very limited too. Not sure how they were rated as one of the 10 top airlines."
Pros: "What caught my attention when we arrive at Taiwan Airport everything was extremely exceptionally clean and organize the bathroom you can practically sit on the floor in there that how clean it was."
Cons: "The long stand by time"
Pros: "Departed and arrived on time!"
Pros: "Nice crew"
Cons: "Seats small good vegetarian food not real great"
Pros: "Wonderful crew, excellent entertainment system, seats reasonably comfortable for economy class, food OK, a toilet I could actually stand up in. I had a tight connection in LAX, so they arranged for an "Express Connection" pass that was helpful. A EVA rep was waiting at the gate with a placard with my name on it to give me this pass. Nice touch."
Cons: "Nothing. Great flight."
Pros: "Elite class is bigger space than usual flight Selection and choices of menu and drinks. Slippers extra tooth brush is nice touch."
Cons: "Ac was bit too warm. Not enough drink serves in between hours."
Pros: "Clean bathrooms. The bathrooms also had supply's to freshen up which was great, state side airlines miss out on this amenity."
Cons: "Uncomfortable seats."
Pros: "The entire crew was professional and organized and kind"
Cons: "When I asked for my water bottle to get filled for the rest of the flight, I only got it halfway filled. We could have more variety of movies to watch in English"
Pros: "I like everything good service , and want to apply mileage to EVA Air.thank you."
Cons: "Flight always delayed, but it s not a problem."
Pros: "The service that the crew provided was excellent. They were friendly and professional. The fight attendants were nonstop helping the passengers throughout the whole fight. My flight was on time and there was no delays. 10+ rating, I will fly EVA again soon. I'm already plaining my trip back to Asia in three months and I will be using EVA AIR. And yes, I will tell a friend to fly EVA AIR. FRED from California."
Cons: "Just the passengers boarding the plane crewed the main gate."
Pros: "The staff made the whole flight quite pleasant"
Pros: "Excellent and friendly staff, food and seat comfort were above standards and a pleasent surprise, seat entertainment was excellent as well"
Cons: "Prem. Economy underseat storage is limited in center section due to seat mount locations"
Cons: "Very clean toilets. Nothing I don't like."
Pros: "Flight crew was excellent."
Cons: "The food was awful. Not enough liquids were offered. I would definitely bring my own water. Entertainment options were limited for English language speakers."
Pros: "The staff was very nice and the schedule was pretty on point!"
Cons: "Too many overhead announcements!"
Pros: "Food was not good, seats were cramped. Not very good service."
Pros: "The service was better and the attendants were more friendly."
Pros: "I flew economy and it has everything you need for a flight to Asia. Other carries I used during my trip had small rows but these had enough space for American size. Food was good, service was good, can't ask for much more given what you pay."
Cons: "I flew LAX->Taipei->Singapore round trip. On the leg both ways from Singapore to Taiwan the screen had a USB port which was awesome but for the long pacific flight there was none. You should definetly upgrade those because charging devices is a HUGe plus"
Cons: "After nearly having a panick attack, because of not having ticket to next flight either. Did get ticket and was delayed alittle."
Pros: "Our first time with EVA AIR and we would gladly use them again. Very friendly staff - way above average. Entertainment option was very good which is useful in long flights. Excellent on-time performance. Transit process in Asia airports is very well managed - very efficiency and passenger friendly."
Cons: "Opportunity is that seats are worn-out making it not very comfortable. Leg room in economy fair for shorter people (less than 6 feet) but for taller people it becomes uncomfortable in the longer flights."
Pros: "Very accommodating, especially regarding wheelchair services for my mother. Overall, it was a comfortable ride for a long trip."
Cons: "The food was terrible. I've flown on a lot of US-Asia carriers, and the options and quality of the meals on Eva are pretty sad. There are only ever two options for main courses; an Asian and Western one. One meal I had the fish was very tough, practically fossilized. The overall taste and look for all the meals were of substandard budget frozen meals you'd get at a 7-11. The side dishes are perfunctory, mostly inedible (usually some "charcuterie" of cheap, over-salted meat/fish on an afterthought of a salad, plus some weird gelatin mold with corn or whatever random cheap ingredient). The special order meals I had for my young children were pretty acceptable."
Cons: "Why if I order my ticket two months in advance I cannot get a seat assignment?"
Pros: "I guess it was a different model plane - I remarked how spacious the seats were on the flight from Kos Angeles, this plane had smaller seats in coach (cheap seats) so it was less comfortable."
Pros: "The service, the flight, and overall experience was great! They really took care of us and was very accommodating. Seats were very comfortable with a good amount of legroom. Great overall experience."
Cons: "Flight was delayed for an hour without proper notice."
Cons: "Wearing a face vizor on top of the face mask is silly"
Pros: "Crew is good. Flight got delayed"
Cons: "Food is good."
Cons: "Mu luggage got broken"
Pros: "The trip was very comfortable and food suited me"
Pros: "The crew were nice and very helpful. Vegeterian meal was great"
Cons: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Cons: "Internet bad"
Cons: "Snacks and drinks could be betteri"
Pros: "boarding process was efficent"
Cons: "delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"
Pros: "Extra leg room, very courteous crew, and pretty decent food. What’s not to like? I have had only very good experiences with Qatar so far."
Pros: "Had always liked the airline and on board crew members"
Cons: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."
Pros: "On business class, so service was extraordinary"
Pros: "Older plane Older entertainment system"
Cons: "Older plane Older entertainment system"
Cons: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Pros: "The Crew has been excellent"
Cons: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"
Cons: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Pros: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"
Pros: "Need to give people cheap access to wifi"
Pros: "Very comfortable wii sleeping compartment"
Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Pros: "Leaving that god forsaken airport after hours of waiting in lines."
Cons: "The planes weren't as comfortable as others I've been on like the double deckers of Emirates. Their economy class was NOTHING special. Everyone talks about how superior Qatar is, but I found nothing special about it...the seats, the food, the entertainment were all basic and nothing fancy. The crew, while very sweet, seemed inexperienced and green to me..but they were lovely and that's all that ultimately matters."
Pros: "Water bottle"
Cons: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."
Cons: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."
Cons: "Nothing disposable about the airline but booling process gave me a headace"
Cons: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."
Cons: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Cons: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Pros: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Cons: "I will never purchase a flight with Qatar"
Cons: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"
Pros: "Good, comfortable and smooth flight. Food was better than expected."
Cons: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"
Pros: "Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier."
Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Cons: "price and comfort"
Pros: "The entertainment choices were great."
Cons: "We sat in front of a row of children who kicked the back of my seat for 13 hrs straight. We spoke to a flight attendant about it early on in the flight, spoke to the kids and spoke to the parents. Then spoke to the kids and parents mid flight. And then spoke to them all, including a flight attendant towards the end of the flight. The issue was never resolved. We asked to change our seats but could not. We asked for the parents to trade seats with the kids and they would not. It was the worst, most uncomfortable flight I have ever taken. And I fly regularly for work and for pleasure. It was an absolutely horrible experience. I was actually in tears on the flight because I was so tired, uncomfortable and frustrated."
Cons: "Time of flight"
Cons: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."
Pros: "Great Crew, seat space was great too"
Cons: "The cabin sound proofing can be improved. Especially the clicity clack from passengers eating. The pre boarding space was very limited."
Cons: "They changed my seats twice and it was near the bathrooms and I hated it. They refuse to give me a better place when I requested. I didn't choose the seats they put me in and the crews couldn't handle the other passengers attitued and actions. I asked for a below but they didn't bring it to me."
Pros: "Everything was good."
Cons: "Could have preferred more snacks or fruits which we could pick up while flying."
Cons: "I had chicken three time on the flight. To spicy for my tastes. Even scrambled eggs had a hot sauce on them."
Pros: "Same as my above review."
Cons: "Same as my above review."
Pros: "See above"
Pros: "Fligjt om time. Smooth landimg Friendly environment."
Cons: "Could have provided asian dish from.doha to.newyork.flight"
Cons: "No facility for baby"