They kept some of my electronics and would not return them. I’m out an extra $200. I called, emailed but no one helped. My layover coming back to LA was too short. The flight attendants were kind and very helpful but overall the staff in the airport treated me and my friends like commodities. I’m sorry to say but never flying Turkish again. I was promised a free room during my first layover of 19 hours. I had to sleep on the floor of the rest areas. Good was expensive and not nutritious at all. There need to be better customer service and better communication.
Average at every level . Poor entertainment selection. Boarding was very poor and disorganized. Flight was late by one hour .
Spent over $20k on for business class tickets from DFW. They used a very old Boeing 777 with old Business class cabin which was unclean and stained seats. On a route they normally operate the modern Boeing 787. The cabin heat was set to hot for 11 hours. On the IST LHE route the business class experience got even worse. They operate an even older Airbus A330 where trip was falling apart, seat recline did not operate and the whole experience left us hugely disappointed. Next time we likely will shift to better quality product which stands up to their hype. Turkish need to relook at their fleet plans and not use their worst assets of perceived week markets such as Pakistan.
The flight from Houston to Chicago was delayed, causing us to miss our connecting flight to Madrid, losing our Rental Car booking in Bologna taking alternative travel routes to get to our initial destination in Pizza by the 15th. We got the notification of the delay as we were traveling the 3 1/2 hours from Corpus Christi, Texas to Houston Texas for the initial flight. The delays hauling luggage all over Milan‘s Central train station to catch trains to get to Pizza the same day resulting us arriving in Pizza at 2 AM leaving us no time to rest as there was a 9 o’clock checkout time the next morning. The first 72 hours of the trip with nothing but headache, a knee injury from the excessive walking and a delayed car rental replacement, which ended up costing significantly more.
I never went you have me confused with someone else! I don’t know how this happene
the seat sizes and the distance row to row was not comfortable. when a passenger in front seat put it down (he kept it all the time during the flight since he didn't fit in the space) their seat was squishing my knees and it was very difficult under their weight. It lasted 12 hours and was extremely uncomfortable. The rest of the experience was very good.
Turkish airlines feedback team response is awfully slow, and because of that, I Emmy able to bring my little dog with me, after all those preparations.
The staff is professional and friendly. The food was excellent, with the exception of the octopus salad just prior to landing.
It was my first time flying with Turkish Airlines, but I found the staff—from the airport to the cabin crew—to be somewhat dismissive and overly direct. This experience left me feeling discouraged about even considering a visit to Turkey in the future.
they have cancell the flight for no reasons and 24 hours my parents were in the Airport they did not give them any hotel any food, I hate Turkish Airline.
They didnt chack the vise for Vietnam (they chaked but sad its was great and then when web had problem, NO Service they didnt unser my messes
The timing for this flight is really odd.. at 4.45AM If it was 1AM or 8AM it would be great. I guess its probably for European connecting flights with Emirates? Anyway, for a budget airline, the business class product in FlyDubai is quite decent. You even get Champagne, although 4AM is an off time to have it. The Throne seat for me while is great for privacy, sleeping isn't great for the foot extension. This flight is great for me due to its direct nature but if Emirates did it, I would choose that.
The Plane was very small.. domestic route will perfect not international
Consider serving food to all passengers regardless of food reservation status during booking.
This was a smartwings operated flight. Flydubai is no longer value for money. Their prices are as high as emirates whereas delays, services and overall quality is as low as any other low cost carrier.
The only highlight on this flight was the taste of the food, which was surprisingly good. Everything else was below average, and the cabin crew service especially stood out for being slow and inattentive. We were surrounded by toddlers/babies and it made our 4 hour flight feel like 10 hours. Granted, that's not the airline's fault, but it added to the overall subpar experience.
Second-row economy doesn't have leg space if you are 6 feet
מלון חבל על הזמן השאר יום יומיים סבבה אבל בחוץ חום כלבים
Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.
Flight was cancelled. Kayak agents were not helpful at all to rebook flights. Worst experience in customer service. Kayak did not even informed me about the flight cancellation. I only came to know after reaching the airport. Horrible experience
