Everything was on time, the flight crew was unbelievably friendly, and the flight was empty which made it comfortable and very relaxing!! Highly recommend.
Too close for getting on as 3 passport checks seems redundant. Munich has very little signage to direct anyone. We do not live there so do not know the language.
It was quick and smooth. Snack provided. Baggage arrived quickly.
Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time.
The crew was very friendly and polite. The airplane was clean. The boarding was quick and easy. The entertainment was varied and enjoyable.
It wasn't an issue on my flight since there were empty seats in my row, but I don't enjoy the spacing provided for personal items on the floor under the seat in front you. For four seats there are three sections; so, you can hope that someone doesn't need any space or else you have to decide how to awkwardly split it up.
Well designed comfortable sleeping Pods
Airport security was great and the airport pane was clean with a great crew!
Didn’t depart on schedule and then had to wait in Calgary to depart as the gate wasn’t available
Friendly staff. The 777-300 ER has high ceilings. Individual outlets available for electronic devices. Clean washrooms.
Vegan menu needs improvement. No toothbrush or slippers issued. Movie collection was outdated and contained more Asian content.
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