Daily cleaning, installation of cabin HEPA filters
|January||Best time to beat the crowds with an average 3% drop in price.|
|July||Most popular time to fly with an average 17% increase in price.|
Average price of a round-trip
|$749||(avg. price over the last 2 weeks)|
Good deal for a round-trip
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Scores according to KAYAK customer reviews
Pros: "Not satisfied"
Cons: "Need improvements"
Pros: "Everything.. will do it again!"
Cons: "Everything was perfect"
Pros: "Crew was very attentive,"
Cons: "Have all the food choice in the menu available. And add sudoku to the game"
Pros: "The crew were good"
Cons: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"
Cons: "Great service."
Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Pros: "seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible."
Pros: "Friendly Crew, good entertainment possibilites."
Cons: "Everything has a plastic holding purse."
Pros: "Crew was nice, attentive and very helpful"
Cons: "More leg room"
Pros: "Crew was friendly."
Cons: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"
Pros: "Amazing except for the entertainment it was horrible"
Cons: "Entertainment system , 6 hours flight without entertainment is tough"
Pros: "courteous service and a clean modern airplane"
Cons: "The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic."
Pros: "Leg room and cleanlness. Polite crew members"
Cons: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"
Pros: "Air craft"
Pros: "Great aircraft"
Pros: "Crew was not mean"
Cons: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Pros: "Stewards and Stewardess were very prompt and always had a smile!"
Cons: "On time. Reasonably good. Satisfied with everything."
Cons: "Unfortunately WiFi services was off"
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pros: "All around great airline. Comfortable for super long flights and completely accommodating."
Cons: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Pros: "Smooth take off and landing."
Cons: "Chairs a little too small for long flights...."
Cons: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"
Pros: "Flight was without any hitches, could have done better with boarding after the previous mishap of a 5 hour delayed flight and being forced to stay in Doha for a night which put everyone's schedules off by a day. Still, I would book another flight with Qatar airways for their efforts and overall good service."
Cons: "It would have been nice if Qatar Airlines also provided Priority Boarding for everyone on the flight that got delayed as there was a long line just to get to the boarding area."
Pros: "Everything!!!! The best airline in the world!"
Pros: "Leg room was relatively better than the Doha to Atlanta leg."
Cons: "No goodie bags this time"
Cons: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Cons: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."
Pros: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."
Cons: "Food is not fresh, very uncomfortable seats and very little leg room."
Pros: "The seating, crew members, and entertainment was really good."
Cons: "I was given two options to choose from for brunch which were scrambled egg with sausage and paratha. Upon asking for paratha I was told that they ran out of Paratha. This happened very first time with me. Even though the crew provided me with excellent service I was surprised to hear the Qatar Airways could run out of food?"
Pros: "Staff was excellent"
Cons: "More selection or choices like international food not like focus on Indian food"
Pros: "Left and arrived on time, meals were above expectations."
Cons: "Difficult boarding procedure."
Pros: "Qatar Airways Is Fantastic Service"
Cons: "Service and Food Selection"
Pros: "The airplane was spacious."
Cons: "The omelette was too tough."
Pros: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Pros: "Flight attendants were very courteous and attentive. Comfortable seats and smooth flight. Didn't feel that the flight lasted for 16 hours."
Cons: "Food needs to be asked for rather than offered."
Pros: "movies were good."
Cons: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."
Pros: "Boarding on time. Crew was very nice except food option."
Cons: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."
Pros: "Overall flight was pretty good"
Cons: "Food wasn't as good as the other 3 legs of the trip (Houston-Doha, Doha-Kathmandu and Bengaluru-Doha) The hand rests on these planes didn't go all the way up making it less comfortable to be travelling on a 16 hour flight with a toddler."
Pros: "Please see above"
Cons: "Please see above"
Cons: "I had to track down a flight attendant in order to get the dinner. They seem to have asked most other people, but just went right by me until I caught their attention."
Pros: "Seating arrangement Food Menu and Timing Options Fruit and chocolates available at Service Station Wines Selections Entertainment Service gives a very personalized feeling of care"
Cons: "I liked the experience fully have nothing negative to comment about"
Pros: "Very clean and excellent service."
Cons: "Doha airport transfer was a great distance and trams between gates were not well marked for handicapped or elderly."
Cons: "My flight delayed and I missed my connection"
Cons: "We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason."
Cons: "We were late, no TV screens, bad food and I can go on and on"
Pros: "No issues"
Cons: "Everything is good"
Pros: "Average Seat comfortably is ok"
Cons: "God knows"
Pros: "Healthy food options. Clean decent seats."
Cons: "The airport experience. UNSANITARY TOILETS. Worst than any 3rd world"
Cons: "Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see."
Cons: "Delay flight from Istanbul.."
Pros: "Boarding on time, service friendly, luggage up to 30 kg, good entertainment and comfortable seats, tasty sandwiches."
Pros: "The friendly people and the ease of flying alone so far away."
Pros: "The flight crew was friendly and kind."
Cons: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."
Pros: "Inflight entertainment"
Cons: "Boarding process did not respect travel privileges. Business and Star Alliance Gold members were shuttled en Mase with all other travelers. Process should be respected regardless of the destination."
Pros: "Great crew, more space"
Cons: "Food not great, late boarding"
Cons: "I didn’t like being in a middle seat"
Pros: "Very nice journey. Personel super, they help everysecond"
Cons: "I want to read other newspapers They have use only one boice"
Pros: "Liked the movies and entertainment selections."
Cons: "They didn't have a vegan menu. I had requested vegan and called over the phone a month before my flight and they said they understood. Then on the flight I was told they only do vegetarian which was not good enough. After food was passed out to guests the flight crew dissapeared and never came to collect food trays till about 2 hours after and guests were starting to make a mess leaving food trays on the ground and isles. I had already selected my seat prior to boarding which I paid hundreds of dollars for. Then after boarding the flight crew asked me and the gentleman sitting next to me to move our seats to accomodate for another man that wanted to sit next to his wife. Then I was stuck in a middle seat and I paid for an isle seat. I thought this was rediculous. No one offered me a discount or anything! And the man that wanted to sit next to his wife wouldn't let the plane leave till he was sitting next to his wife. What was I supposed to do? Hold up the plane even longer? This was so crazy!! Outrageous!"
Cons: "Everything was great. Got upgraded to first class"
Pros: "Great service and staff"
Cons: "They are simply liars!!! No shame, no responsibility they gave information that flight was canceled I'm MIA, September 8, 2017when I called them three times. But after Hurricane Irma, when I call them and ask for refund money for not having flight! ..They just simply lie !... like passengers don't show up. .just don't pay money! !! In this devastating time, that hepince in Florida! ...It's so shallow, not fair and not professional action, ether NOT RIGHT! !!....."
Pros: "Food was good"
Cons: "Hour and a half delay"
Pros: "Cabin crew was so kind and all the time asking for my needs"
Cons: "Airplane was a bit outdated and since the aircraft didnt had first class only business so the seating was un comfortable at all. By the way the aircraft is boeing 737 if im not mistaken."
Pros: "Service and overall is excellent"
Pros: "Had REAL silverware and great food. Also great customer service via the flight attendents. THANK YOU!"
Pros: "Not enough time for Connection flight bording."
Pros: "Foods are good"
Cons: "Seats legroom"
Pros: "Turkish Airlines has an excellent entertainment system"
Cons: "They used to have more legroom"
Pros: "Reasonable good food by airline standard. Good entertainment options."
Pros: "More value for the cost of the ticket"
Cons: "Room to improve food quality. Basmati rice is the airline industry standard and Turkish airlines should follow UTI."
Pros: "the food is great, very good multimedia system"
Pros: "the entertainment, the food, the service"
Cons: "everything was perfect"
Pros: "Onboard service was good. Ben Gurion airport services were excellent."
Cons: "Departure was late by an hour which made me miss my connection. Because of this: I had to purchase a visa @$70 US Airport service in Istanbul was very bad. It took 2 hours before anyone would actually help me to organize my next flight to Milan. By the time I arrived in Milan, my family had left worried sick not knowing what happened to me. I then had to find a bus to take me to Lugano, another 25 Euros, and not to mention all the stress to me and my family. I then decided not to put myself through the same situation on my way back to Tel Aviv and purchased new ticket with another Airline company. Overall, the whole experience was a nightmare."
Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
Pros: "Clean, fast, & efficient"
Pros: "Flight landed on time."
Cons: "Boarding at airport took a very long time"
Pros: "boarding was easy and fast and the crew was friendly"
Cons: "there were no personal TVs for inflight entertainment and the TVs were not spaced well enough to see clearly and easily."
Pros: "Free blockbuster movies. Two meals. And a in-flight comfort bag that included a variety of things including, an eye mask and slippers. Always came around with drinks."
Pros: "Everything possible was done to help make this my best flight ever. 12 hrs is a long time on a plane but I don't see how it could have been any better. Good food. Attentive staff. Great entertainment options. Plenty of leg room. I'm 6'1". Boeing 777. Great plane."
Cons: "Crew was not specially caring or interested in me. Food was lousy for business class No in flight personal care "case" Business class check in was a nightmare. They could not issue my boarding pass and it took over half an hour waiting for a solution"
Pros: "You really get great treatment in economy. Food is good, no nickel-and-diming for drinks, inflight entertainment package is very very good - just a great experience."
Pros: "The movie selection was great. Flight times were right on track. No unnecessary delays. Food was good too."
Cons: "The incredibly long layover. 9+ hours. We were all cramped in this incredibly small space like sardines. Please don't decrease seat space more! Very uncomfortable seats. I could not get my seat to recline at all. Service was very slow. Especially clean-up of food trays."
Cons: "Way too trigger happy with spurious announcements which made it impossible to complete a 2 hour movie on a 3 hour flight!"
Pros: "on time performance for flight"
Cons: "Cabin crew not very responsive on requests"
Cons: "Waiting time was too long between 2 flights"
Pros: "Cabin was warm and stuffy. Turkish flights always are that way. Of course, other airlines are usually cold."
Pros: "This was easily the worst travel experience of my life. Kept waiting at the airport for 12 hours, then delayed 4 days. None of my hotel and food expenses were paid for -- for that you were required to return to the airport and wait in what were reportedly 7-hour lines. Then to top it all off, I was seated ahead of an exit row, where the seats don't recline. If I can avoid it, I will never fly Turkish Airlines again."
Pros: "HD screens, blockbuster movies, good food, additional snacks, comfortable seats.It's like a fresh air after the other big airlines, especially the food and service!"
Pros: "Everything other than what we wrote was fine. Seats were good, it was comfortable etc."
Cons: "When flying any flight, it's nice to have entertainment. When the entertainment doesn't work on long hall flights it's a problem and it was not working on this 13+ hour flight. Also, we dont like complaining about not having wife 36,000 feet up in the sky, but if it's offered, we would have expected the crew to be familiar with it. When we asked for help with the wifi set-up, the crew seemed to be unable to help with that and we were left with no wifi the entire flight."
Pros: "Good service, but not overly bothersome. The timing of lights and meals is just right for the body clock. Good selection of audio - video choices. All in all a very nice flight."
Cons: "Boarding sequence was a little different, in the end all fine, just different by boarding the rear of section of the plane - economy first."
Cons: "Boarding in Krakow, however I understood it was a very busy time after Easter."
Pros: "Comfy seats. Plenty of washrooms. Food was good. Flight was very smooth."
Cons: "Wish the seats went back just a little more so you could stretch the legs."
Pros: "Efficient, early check in and seat selection was simple and done from home. Got to the airport early which is unusual for me but everything went smoothly and was relatively low stress."
Pros: "Very nice"
Pros: "Everything ran smoothly- no delays."
Pros: "flight attendants were very nice, helpful, and accountable. I wish every flight had them on their crew."
Pros: "Movie selection"
Cons: "Not enough beverages and the air conditioning wasn't working and made it really uncomfortably hot for most of the flight and it was miserable. Sorry just being honest"
Pros: "The in flight entertainment and food were fantastic, the crew was friendly, and everything was very clean."
Cons: "The connecting flight was late."
Cons: "Cancellation flight after 6hrs And did not help me to change my flight after my sister death and funeral"
Pros: "The crew were polite and accommodating"
Cons: "Special Meal was not ordered for me so the crew had to improvise to provide me with something to eat, since there were no extra special meals"
Pros: "Attentive, friendly staff on flight. Choice of meals, good food and drink. Plenty of restrooms in economy. Good overheard and under seat storage. Information over the speaker system was shared in German, English, and sometimes French. Individual TV screen was nice. Good smooth flight. Boarding and deboarding were painless, even in economy."
Cons: "Economy seats a little too close together for a long flight. However, economy seating was comfortable. If possible, sharing information about where to locate customs in the arrival airport, would be a nice addition."
Pros: "However the connecting time for MUC to HEL was bit more."
Pros: "Smooth and quick ride."
Cons: "There was a metal rod situation under the seat in front of me, which meant my bag wouldnt even fit, not to mention my legs. Also, I am not the biggest fan of flying and I started feeling sick at the end of the flight - kept it to myself but asked the flight attendant if I could have 2 sparkling waters and an orange juice (just to have it in front of me when I need it and not to bother anyone). I received what I asked for with an eye-roll and a shocked face. Just be nice - that's all."
Cons: "I used to reserve seats without fees, but Lufthansa airlines requested a fee when I tried to reserve seats in advance."
Cons: "The crew seemed not to Americans, funny is that I'm not even one just speak English well, rude!"
Pros: "great attitude from the crew"
Cons: "food was just ok"
Pros: "New plane, A340-600, surprisingly comfortable and spacious in Economy. Good entertainment system with plenty of movies, mix bag of new and old. 2 meal served which were okay, nothing special, but can't complain."
Pros: "Lost of empty seats this flight, so much more enjoyable to fly. Crew attentive. Weather good, very little turbulence. Dinner surprisingly tasty for arline food. I don't use any of the offered entertainment options, so no opinion."
Cons: "The individual monitors on all the seats are automatically "on". Would be nice if the screens at the empty seats could have been manually or automatically turned to the off position. The lights glowing from all those seatbacks lit up the cabin to a certain extent, making it harder to nap."
Pros: "The food and the movies."
Cons: "Our initial flight was delayed by 2 hours and some, we lost the connecting flight from Munich to Cluj-Napoca, had to stay in the Munich airport for 12h, being very tired, hungry, having a terrible flu and fever, extremely pissed off, your personnel who did not tell us there was a relaxing area or that we were supposed to get food vouchers. The plane should've been checked and ready on time,and certainly not after some passengers boarded it. The new plane they switched it with was not properly cleaned, plus we had no earphones. One of the flight attendants was constantly passive-aggressive. I did not appreciate that at all. The tickets issued at Newark had no gate assigned for our connecting flight and with the delay and everything, more time was wasted with finding that. The boy who rebooked us for the next flight did not assist with anything, did not tell us about vouchers. after finding out about that, I was disappointed for receiving 12€ for 12h=one sandwich and one 0.5lt of mineral water. Seriously? It was not my fault that this happened. I expected better from Lufthansa."
Pros: "best airline I have EVER taken. Lufthansa service is amazing: professional and the planes are super comfortable. I never want to take another airline again."
Cons: "Boston Logan airport had just one de-icer for all those planes! Please criticize the airport for lousy service. It delayed flight for 2 hours and made many people miss connections in Munich. Also don't like taking bus to plane for boarding."
Pros: "Liked the toilets downstairs. Good selection of entertainment. Pleasant crew."
Cons: "When I checked in I was told that I could take my suitcase, which is a carry-on size suitcase, on board. While boarding I was made to check it as luggage and told it was to big and too heavy even though it weighed 12kg."
Cons: "Flight took off from Zurich on time. Circled Munich for 45 minutes then went to Lintz (??), tiny little airport in Austria. LH said it was due to icy conditions, however, looking at the airport website, no evidence of any other flights being delayed. Was this plane even suitable for the flight? Then put on a bus and driven to Munich - 5 hours! On my way to LA, so then put on a flight to Mexico City leaving at 11pm, to connect with flight that would finally arrive into LAX at 2pm. So, over 24 hours from Zurich airport to LAX. Ridiculous."
Pros: "Some members of the crew were very nice and attended well to our need."
Cons: "Boarding process was terrible. One flight attendant was clumsy when pouring hot tea and hot drops landed on my wife hands."
Pros: "On time and clean"
Cons: "Small amount leg room"
Pros: "Lufthansa did the rebooking."
Cons: "I'm still waiting to fly out to Chicago, but now via Frankfort. I've lost a day from work and I'll have to pay an additional parking day at the O-Hare airport since I hadn't picked up my car at the predicted time. I'm not sure at this moment whether I'll have to pay some penalties for this. I'm really worried. Really."
Pros: "overall very good for a short haul flight gate area in Frankfurt - complimentary newspapers & coffee"
Pros: "The entertainment was good."
Cons: "The check-in lady was extremely rude to me and my father, then half the customers were left behind because the wrong gate was put on the board at the airport. Since no one was in my row the flight was very comfortable, but then they forgot to give my my vegetarian dinner and then forgot to give me breakfast and several drinks. They were not apologetic at all and were very rude to me when I asked for my breakfast and drink. Traveling is already stressful. No need to make it worse."
Pros: "Great in every way except at the end when there was no wheelchair."
Cons: "Upon arrival at Munich, I and a clearly handicapped gentleman were led on foot to an elevator and then to a golf cart. There should have been a wheelchair, at least for him. But it got worse...see my next flight."
Pros: "Do you know what it is like for a vegetarian gluten free person to order gluten free vegetarian and not get it? We confirmed by phone in advance and yet no such meal was provided. If Lufthansa does have such a meal they should say it at the time if reservations. Obviously someone didn't care enough."
Cons: "Do you know what it is like for a vegetarian gluten free person to order gluten free vegetarian and not get it? We confirmed by phone in advance and yet no such meal was provided. If Lufthansa does have such a meal they should say it at the time if reservations. Obviously someone didn't care enough."
Cons: "Despite we had reserved it seems that baby bassinet had not been recorded! Luckily we could move to a row where there was nobody but still it was a big hassle"
Pros: "The entertainment provided was very good. WE had our choice of first run movies along with many old time favorites."
Cons: "Not much room! I was in a center seat and was crowded in on both sides. As I was seated, my elbows were were about 12 inches apart in front of my chest. At the person relaxed in front of me, the screen I was watching was right in my face..."
Pros: "Free meal on short trip Efficient Quick Nice staff"
Pros: "plain was almost full and were no space for hand lagguage so we have to put it under seat in ftonr of us, but since there is less space in the end we put our legs on our begs...totaly unconfortable !!!"
Cons: "lower your prices, we do not to pay for your losses because of so much strike in 2015th year...for 200 euro we have to pay luggage 30 euro?! WTF?! i will next time rather fly with lowcast beacuse there is no difference except in price."
Pros: "crew and comfort"
Cons: "food not multi choices"
Cons: "Food was disgusting and cold. Charging for lugagge. Flights where 2h delayed. Had to run on LH transit vans as the plane was almost leaving"
Cons: "birding a lttle faster would be good"
Cons: "We were sitting next to a bathroom on night flight"
Pros: "Entertainment in economy"
Cons: "My flight got diverted to a location of Lufthansa's preference rather than the closest one."
Pros: "Professional crew"
Cons: "The first leg was delayed because of snow and I missed the connecting flight."
Pros: "Great aircraft and much better entertainment than Lufthansa has had in the past."
Pros: "Overall flying experience was good"
Cons: "It was a morning flight but check in counters were very less and as s result there was long queue. For a morning flight when the passengers get up almost at wee hours to report to airport , the check in should be faster so that they get some time before boarding for a cup of tea or coffee."
Pros: "nothing. Niente!"
Cons: "They don't fly at all! Non mi piace, quando pianifico il viaggio e poi loro non partono! Vergogna!!!!!"
Cons: "Lufthansa struck when I tried to fly from Kansas City to Napoli Italy on September 08, 2015. I was delayed four days. It took me 5 hours to rebook my flight. Then when returning to Kansas City on November 12, 2015, they had another strike. This time I was forced to purchase 3 days of motels and expenses. It took me 6 hours of making phone calls to rebook my flight. I kid $100 extra to choose my seats since I have PTSD from 24 months straight in Iraq. I panic when I feel confined. So I choose my seats carefully. And now on both trips, Lufthansa chose my seats for me. Just pisses me off all the way around."
Pros: "Food, wine, service, on-board entertainment"
Cons: "Not enough legroom. Had to pay extra to choose seat with companion."
Pros: "The magazine provided on board were unexpectly interesting! Even though it was a short flight sandwich and drink were provided and were delicious!"
Cons: "it was a small plane so there weren't too much comfort or place to put our luggages but these are minor problems."
Pros: "The blanket. little miss sunshine movie"
Cons: "there weren't that many movies/tv shows. all your "comedy" movies shouldn't be the hangovers."
Cons: "Boarding would be better if they started boarding the back of the plane and then move forward"
Cons: "There was a person named " Ali " at the SFO International airport who was extremely rude and insulting towards women. His manner of conversation and attitude towards how he checked in my hand luggage without allowing me any time to take a few important items 30 min prior to boarding the flight at the gate was just not acceptable. He insulted another non-english speaking woman in front of me which was appalling. I would highly discourage such managers to be leaders representing Lufthansa as it tarnishes both your brand and is just not acceptable to be disrespectful to your customers when you're primary business is Hospitality."
Pros: "Coffee/water complimentary regardless of class. 45 minutes in the air."
Cons: "Very small plane. No USB."
Cons: "Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS"
Cons: "Meal choices - only serving beef in economy was not great."
Cons: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."
Pros: "comfortable plane"
Cons: "small pastry with coffee"
Cons: "Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent."
Pros: "that there was a water and a blanket on each seat!"
Cons: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."
Cons: "More room. Not losing our luggage at the end."
Cons: "Seat was super narrow."
Pros: "Nice interiors, relatively new airplanes, and very professional staff"
Cons: "Limited food ans beverage selection, and alcohol is served with an additional cost"
Pros: "Easy, efficient"
Cons: "Entertainment, food, comfort"
Pros: "Great food, typically on time and very prompt. entertainment was good. It was an older plane so the actual screens and monitors or outdated."
Cons: "There were several babies crying for at least 2/3 hours and of course it is not the fault of the crew or airline. But that definitely left a lot of people dissatisfied with an overnight flight in which we are hoping to rest before arriving in Copenhagen. Seats are getting smaller and smaller. Spaces are very tight but that seems to be the norm with all airlines"
Pros: "Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair."
Pros: "Food was excellent!"
Cons: "Noen hadde spydd på bordet på sete 1A, flyttet til 2A"
Pros: "plane is clean & seats are comfy"
Pros: "On time, movies, service staff"
Pros: "Decent movie selection and very smooth landing"
Cons: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Pros: "Free coffee in the plane"
Pros: "Seats were comfortable. Nice crew very friendly and attentive"
Cons: "No in flight entertainment, but nice overall flight. Would do it again"
Cons: "The seats were very uncomfortable"
Pros: "On time flight"
Pros: "Great flight. Wonderful staff. No turbulence!"
Cons: "Not enough characters to express my disappointment."
Pros: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Cons: "No major complaints on this flight."
Cons: "gate change at the last minute across whole airport, and I am in a wheelchair so it was very challenging. people at airport not accommodating, kind or friendly"
Pros: "They did what they could..."
Cons: "Delay change of tire. Missed next flight Frankfurt- Dallas."
Pros: "Highly efficient, no problems at all."
Cons: "I wouldn't mind a complimentary wine with dinner - other good airlines like to offer me a white wine with my chicken but here you have to pay for it.... Other than that I was happy with my travel!"
Pros: "Smoothest landing I've ever experienced."
Cons: "I missed the refreshments, if any were served at all. Granted I was tired and probably dosed off during that part of the flight."
Pros: "Upgraded to business class"
Cons: "Flight delayed an hour & half"
Cons: "I order through Kayak, which took me to priceline...Got my ticket and thought everything was fine...Until I got to the airport, apparently I got a SAS lite ticket and they charged me to check 3 bags 210 Euros...Unreal. I think its pricelines fault because they did not even offer bagage as an option..."
Pros: "Real meals"
Cons: "Older plane with no entertainment"
Pros: "I really don¨t know. As my connecting flight was delayed, my tickets were cancelled and I never reached the flight to Sundsvall."
Pros: "Boarding was quick, the staff was friendly, the plane was clean."
Cons: "I was really cramped in my seat and was unimpressed with the food."
Pros: "The attendant made sure we got checked in and on the flight even though there could have easily been a hang up that prevented us from getting on the flight. It was pretty empty so we got a full row again for all our baby stuff. Very nice"
Pros: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"
Pros: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"
Pros: "It was perfectly On schedule, the plane was very clean,"
Cons: "Pilot was not easily understood, boarding was a nightmare"
Cons: "Baggager fees were high"
Cons: "90 min waiting in the plane withou ac in IAD 4 hs delay in Copenhagen airport. I missed flight back from Athens because a ferry delay from Santorini despite calling SAS being updated of my delay. When I arrived to Athens airport, SAS staff left and KAYAK was not supportive. My tickets were cancelled from Athens to IAD."
Pros: "The food and onboard service was excellent THe entertainment was plentiful and varied."
Cons: "The seats were to close together. I am not one to get claustrophobia but 5 hours in I felt it and I nearly bolted off the plane after the 10+ hour flight. UGH. Shoulder to shoulder, knees touching the seat in front of you, and only a few inches to recline. UGH. We tried to upgrade when we arrived at Oslo and again in Stockholm but the personnel at both stations were rude and not helpful. UGH."
Pros: "Boarded in a downpour, crew got us on board quickly through a rear door. Unfortunately, weather caused a significant delay, but who can control the weather? :-)"
Cons: "After purchasing ticket in December 2015, was placed on stand-by when arriving in Hamburg."
Pros: "Was upgraded to business class"
Pros: "Food, WiFi and cheap business upgrades"
Cons: "Delay and lost baggage both ways."
Cons: "Reindeer sandwich? Come on really?"
Cons: "The flight didn't even exist because of a strike and neither kayak nor SAS informed us the flight was canceled, so we found out after we got to the airport."
Cons: "Didn't like the economy class seats paying for business.A real rip off."
Pros: "Most flight attendants were very friendly and accommodating. Bathrooms were cleaner than most other airlines. Flights were on time."
Pros: "The crew was really good"
Cons: "Perhaps seats just a bit more confortable. Overall a very good airline"
Pros: "The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat."
Cons: "The seats were a little uncomfortable but to be expected on long flights."
Pros: "Really liked the flight staff.. great service and all very humorous. More room than on most flights and everything was on time"
Cons: "British Airways lost my ski bag. I had plenty of time with connections and feel there was no excuse. I had to wait in line over 30 minutes to report, thus missing my train. I'm 4 hours behind in travel and who knows when my ski bag will show up. I am very upset."
Cons: "No food or refreshments served during the flight."
Pros: "The seat was comfortable,but was very cold around 1h after start. The fan should be regulated by passengers.The crew was nice. I liked the movies"
Cons: "Dinner was not good not tasty.no free snacks"
Pros: "Spacious seats"
Cons: "Hot atmosphere inside the aircraft during flight"
Pros: "Check in and crew were very nice"
Cons: "Baggage was slow But everything was fine Pilot kept us informed"
Cons: "One should not have to pay for a drink on that flight. it is too long. If it were less than an hour, I would understand."
Cons: "Left standing 30 minutes during boarding process. All food and drink for sale only. Even a glass of water. No entertainment. Seat barely large enough for small person. No immigration cards available on the flight."
Cons: "Major delay. No free beverages on board."
Cons: "Plane was making strange noise Way too cold on the plane . When I asked for blanket they gave me one that wasn’t wrapped. I didn’t like that they didn’t even offer anything to drink for free."
Pros: "Clean plane and excellent flight overall. The food was very good and the cabin crew were very nice."
Pros: "Food was great. Sleeper amazing- I was asleep for at least 4 hours"
Pros: "Friendly staff"
Cons: "Smaller plane required seat belt extender for heavier person."
Cons: "No free food nor drinks"
Pros: "Especially the flight attendants took very good care of my infant. I'm very much impressed with their service."
Pros: "Courteous, helpful and on time. Good price as well."
Cons: "No complaints"
Pros: "Big wide seats on this Airbus compared to the 7 hrs flight from BWI to London on the Boeing Dreamliner more like Nightmareliner"
Pros: "Flight not fully booked, able use a whole row for 2 of us."
Cons: "Flight was delayed. No refreshment. Very bumpy ride"
Pros: "It was only a 90 minute flight"
Cons: "I paid for the exit row and did not get it. Originally I paid for 10B and 10C which were on the exit row on the seating chart. They then cancelled my seats so I had to go back online and pick again. They wanted to charge me again so I called BA and got seats 10D and 10E which were also supposed to be exit row seats. They even asked me if my wife and I were physically able to follow flight crew instructions for the exit row. When we boarded we found out 10D and 10E were now the row in front of the exit row which did not recline. After being packed like sardines on the flight from Philly to London I was looking forward to some legroom. It could not have been any worse."
Pros: "Short flight w/o problems, timely."
Pros: "The boarding was prompt. The ground staff were helpful in ensuring that my through luggage had been loaded onto the connecting flight"
Cons: "There was no in flight entertainment, not even a water service after I boarded. They offered a meal purchase but since it was a short flight a meal wasn't necessary. At least a free drink of water should have been offered to the passengers"
Cons: "Boarding was a bit confusing and staff wasn't actively being helpful with information. Got absolutely nothing to drink/eat on the plane-not even a glass of water! The flight crew was just ok, no one "stood out" as good or excellent. Again, nothing about this flight made me want to definitely fly British Airways again."
Pros: "Cabin crew was friendly. Everything ran smoothly. Baggage was fast"
Cons: "No problems"
Pros: "Great service, and very smooth flight"
Cons: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."
Pros: "I thought the flight over was very good but we missed our return flight because we were not informed of gates closing a hour before take off and had to pay for another return ticket. I thought the airline should have given us a little break on the cost."
Pros: "Flight attendants were to top in the industry. Caring and caring. They are the face of your airline. Give them the right tools, they function well. I could not have been treated better as a Frequent traveler."
Cons: "Reservation process online does not show you that you are buying a bullshit Business Class seat. You pay a premium for Business class and granted, the meal was great, something the Coach class did not get BUT they should tell you when booking that that you are sitting in coach with a table blocking the middle seat, not truly a Business class seat. Dumb down your operations but don't insult your customers. Tell them what they are getting when booking a bus type business class seat. Worst business practice ever, driven by European style of travel BUT call it premium economy, not BUSINESS."
Pros: "So glad you do not charge for a blanket like so many airline bed (Norwegian Air for example). Staff on BA tend to be professional and low key eg quiet on long haul evening flights. It allows passengers to sleep."
Cons: "I appreciate economy is the low end but now realise I should eat before boarding or bring my own food. Apart from the salad, it was inedible."
Pros: "The food was good."
Cons: "I was randomly picked and searched before boarding the plane because I wasn't a white person. The flight was shaky as hell too."
Pros: "everything went smoothly"
Cons: "Not enough choices for movies or tv shows."
Cons: "After sitting on the tarmac (I understand the delay) for 2 hours there was no water available for another hour past takeoff. And then it was only available for purchase. Really, a cup of free water is asking too much?"
Pros: "To do it accurately and intensively one time"
Cons: "British Airways misplaced our luggage for three days, and would give us no further information than "it will arrive soon." So, we were stuck near the local address we had provided in case they called for 2 full days. They refused to give us a more precise time as to when they would be delivered. Well, at one point they did say that they would be delivered at noon, but they weren't. Throughout the entire time waiting for the luggage to be delivered, there was no sense of urgency or concern on the part of British Airways. It seems missing luggage is just Business as Usual at British Airways."
Pros: "Entertainment system"
Cons: "The width of the seats in economy are so narrow they don't fit my back. I am not a fat person. 6 feet 170 lbs and fit. No legroom and the tray table is not deep enough to support the food tray. Breakfast after an 8 hour flight consisted of a Kellogg's snack bar in a wrapper. I am used to Southwest Airlines which allows more than one peanut bag so I took two breakfast bars and the stewardess scolded me and said only one and made me return my extra. Not everyone in my roll even took a bar. They treat you like dirt in coach."
Pros: "The ease of San Jose airport. The nice, new, clean airplane."
Cons: "Food could be better. Also they ran out of most of the choices. We were in business class and for the price you should be able to get your choice. I do see British Airways does offer a pre-flight meal selection and I would use this next time."
Pros: "We were on time."
Cons: "Cramped, crowded. Could not walk around. Stingy on water, beverage. Air quality was poor. Flight made me cramped and sick from small seat and non-movement."
Cons: "No food, even water, without charge"
Pros: "The crew and the cabin But why we can not get bording for all the trip?"
Pros: "Nothing much"
Cons: "No beverages at all. Everything has to be bought apart from tap water... It's sick"
Pros: "Not a dang thing."
Pros: "Was a short flight so .. It was ok !"
Pros: "We waited for 45 minutes for the line to mover at all. She kept claiming that the people at the front of the line had a big problem but without getting any help or moving us to another line. When we got to the front we could see what her problem was. .she scanned the same passport 3 times. Could not do anything right."
Cons: "No entertainment. Few passengers were standing in the middle of the isle having a loud conversation. We had an overnight flight from us so we wanted to rest. Asked the flight attendand if it is ok for passengers to have a party like this. He told me off. He said "if you have a problem you tell them". I asked if it is a safety issue standing on the corridor like so. He told me, "I am fine with it"
Pros: "Nothing. At. All."
Cons: "This was a nightmare. BA had no flights available to Edinburgh. Booked on 3 separate flights at 2 different airports. Last one was canceled outright. After being awake for 28 hours and traveling for 15, we finally were given a hotel room for the night in London. Still trying to get to Edinburgh."
Pros: "Great service, great food, comfy seats"
Cons: "There was a short boarding agent that was not friendly or helpful while checking people in. We watched her bully a customer for walking up before being called up. Then we got to go and she looked at my bag and said it won't fit. She told a us to put it I the box, it fit. She was not happy. The case has been a carry on for five flights prior to this flight."
Cons: "Lost all our luggage"
Airlines flying from Kansas to Munich have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights