Scores according to KAYAK customer reviews
Pros: "Nothing"
Pros: "Crew was very attentive & met all my expectations."
Pros: "Very courteous, friendly, professional flight crew and gate crew."
Cons: "Nothing to mention...very pleased"
Pros: "Nice crew, 1 hr free WiFi"
Cons: "Significant delay on jetway, temps uncomfortable,"
Pros: "Was the crew amazing and nice"
Pros: "Good attention from crew and very comfortable seats."
Cons: "Nothing given the great value for money"
Pros: "The crew was excellent. The plane was new."
Cons: "There was a limited choice in movies. Boarding and deplaning took a while."
Pros: "Left on time, arrived on time. Children aboard did not cry !uch."
Pros: "Friendly crews. Excellent food. Great service. On time arrival."
Cons: "They could provide hotel for transit passengers with long layovers."
Cons: "Slow boarding while passengers stand in the queue, late take off"
Pros: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"
Pros: "Liked the smoothness on boarding and the organization. Keep it up!"
Cons: "Attitude of some of the flight attendants and more entertainment."
Pros: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Cons: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."
Cons: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Cons: "Ok"
Pros: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Cons: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"
Pros: "Great"
Pros: "Ended up with 3 seats to myself at night."
Cons: "Entertainment touch screen difficult to operate. Screen had a blue vertical hue in middle of screen, seat 28H"
Cons: "Seat didnt fit to me."
Pros: "Qatar flight is no problem"
Pros: "The food and the crew were excellent. Highly recommend the chicken massals"
Cons: "The seats in economy class were a little too close for comfort"
Cons: "Poor service, long layovers with not enough lounge space. Misguiding customer service"
Cons: "Transit 9 hours without hotel"
Cons: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Pros: "All the crew"
Cons: "The airline services"
Pros: "Crew were great and sincere"
Cons: "Qatar gave problems changing flight for emergency purpose and had produced all documents but they wanted further documentation which could not have access because at,a foreign country. Felt they don't care and it was all to do with money which had to pay."
Pros: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."
Pros: "everything went smoothly, no delays, boarding was easy and quick"
Pros: "everything went smoothly, no delays, boarding was easy and quick"
Pros: "Clean airplane"
Cons: "On a 16 hour journey, we only had 2 meals and no snacks. I usually fly Lufthansa. They provide 2 meals and a third snack (usually a pizza) and keep additional snacks and drinks fully stocked in the back of the plane. None of that existed on this flight. The crew was very uninterested. Seemed very absent and not into assisting patrons. Overall, not what I have experienced on prior Qatar Airways flights. To add insult to injury, I was sitting next to an EXTREMELY smelly person, which didn't make the experience any easier :( Not the airlines responsibility to ensure patrons exercise proper hygiene, but that didn't help the situation with my hungry growling stomach."
Pros: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."
Pros: "Selection of alcohol."
Cons: "The selection of food."
Pros: "Being able to sleep."
Cons: "Food was not good. Rice was not fully cooked."
Pros: "Crew were friendly"
Cons: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Pros: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Cons: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."
Pros: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."
Pros: "Okay"
Cons: "Okay"
Pros: "Everythinగ"
Cons: "Nil"
Pros: "Everything is good"
Cons: "Everything fine"
Pros: "Crews behavior was amazing"
Cons: "Menu/food Less choice"
Pros: "Everyone on duty!!"
Pros: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Cons: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Pros: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Cons: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."
Pros: "Exceptional Service Great Food New Planes Overall excellent"
Pros: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Cons: "Nothing"
Cons: "No leg room, very confining. Food so-so. I do not recommend traveling on this airline."
Pros: "everything!"
Pros: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."
Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Cons: "We were delayed by 2 hours because of storms in Atlanta. The crew was awesome with updates but it made for a long day."
Pros: "Crew was very welcoming and nice"
Cons: "There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly."
Pros: "Being on time with everything."
Cons: "Nothing"
Pros: "They got us there on time and safe."
Cons: "Nothing really you guys did a really good job getting me to where I need to go.Thank you so much!!!"
Cons: "Seats are tight"
Pros: "On a quick 40 minute flight they still managed to serve coffee, water and snacks."
Pros: "Decent entertainment options and snack offerings."
Cons: "Last 6-8 rows were vacant and for some reason Someone was still seated directly next to me. Why on earth the flight attendants (otherwise great) didn’t make an announcement that there was no need to share a row and encourage people to spread out is beyond me. I mean this is the only flight I can remember in a decade that wasn’t nearly or fully booked, you’d think they’d emphasize that. Instead I got to be trapped like it was a full flight next to a guy with no concept of personal space."
Cons: "Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights."
Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"
Pros: "Departure dealyed more than 2h."
Cons: "Flight crew begging for good score/rating. They literally did nothing. No service. No nothing. Why would you get a 5 when you literally did nothing. Maybe a 3 at best. But pleading for a 5. Sorry. You get a 1"
Cons: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Pros: "Fact that there’s a flight available to get me-from a to b, Crew were friendly-great, cabins clean."
Cons: "Expensive, Delayed flight, unable to hear and understand boarding announcements, No WiFi, and a magazine that caters to the top 5% of passengers. Then to top it off a lost bag and over 2.0 hours spent either on hold or awaiting a call back to resolve issues with my last bag-totally unacceptable"
Pros: "Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)"
Pros: "Quick board, quick flight and everything went smoothly."
Cons: "Someone to rub my feet, but that’s wishful thinking."
Pros: "The crew was great, very accommodating food selection was nice."
Cons: "The cabin temperature was extremely warm"
Pros: "Crew did a great job. Pilot was very informative. Great job working with what they have."
Cons: "My feet were absolutely freezing. I sat 4D (and paid for first class tickets but somehow delta didn’t even give me comfort plus for this flight). Plane is tiny. I’m 6’2” 205 lbs and I barely fit in the seat. This is a regional flight (even though it’s 2 hrs) so service is very minimal."
Pros: "Everything was good except boarding was delayed several times and even after everyone had boarded. We arrived 2 hours behind originally scheduled time as the result."
Cons: "Delta needs to try harder to minimize flight delays."
Pros: "Nothing"
Cons: "I paid to be in row 1 first class, when I checked in I was in the first row, then as I boarded I was told my seat changed to the back row in first class for no reason at all. I choose the 1st row for a ready and I expect to sit there! 2 flights in a row that Delta moved my seat for no reason"
Pros: "On time boarding. Good entertainment options, friendly staff"
Cons: "I had a small window for my transfer and Delta gate agents, knowing I was on the way to the gate, closed the gate early now I'm stuck in Detroit for the night at low end economy hotel."
Pros: "The efficiency of having my boarding pass on my phone (Apple Wallet). The Kayak and Delta apps streamlined perfectly and I was able to check in and pay for luggage through Kayak! I just need to do better at checking my phone due to both apps sending me updates about flight delays and luggage locations"
Cons: "Lack of space from being confined to the middle seat but the passengers next to me were nice and the plane ride was over before I realized it."
Pros: "Free food. Extra room."
Cons: "Waiting on runway"
Pros: "Helpful staff"
Cons: "I didn’t have anything negative to report regarding this flight."
Pros: "Very attractive staff in flight"
Cons: "Having to unpack and repack when carry on bags are checked in waiting hall"
Pros: "I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money."
Pros: "No issues"
Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"
Cons: "My flight was two hours late."
Pros: "Crew"
Cons: "No upgrade"
Pros: "Aircraft was clean."
Cons: "Ninety minute delay due to lack of rested crew preventing timely departure. No gate upon arrival at La Guardia LGA. Wouldn’t let passengers off after shutdown until all gate checked luggage was off the aircraft. Long bus ride around airport. Airport was a mess, with significant construction underway. Avoid Delta to LGA!"
Pros: "Crew was awesome"
Cons: "No TV unfortunately"
Pros: "They had available seats on an earlier flight and I was able to get home super quick! My checked bag also made it which was great!"
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Cons: "Direct flight, on time arrival"
Pros: "The entire flight staff (even at the gate before boarding) was very friendly and accommodating..it was refreshing!"
Cons: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Pros: "Great and friendly flight crew."
Cons: "Left a bit late."
Cons: "The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline."
Pros: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Cons: "Food and food."
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Cons: "Very uncomfortable seats that are far too close for tall peolle"
Pros: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Cons: "I didn't like the food."
Pros: "Smooth flight."
Pros: "Very friendly staff and the onboard meals were surprisingly good. Korean Air may quite possibly be my favorite airline."
Pros: "Left on time. Boarded easily and arrived early"
Cons: "Flying :)"
Pros: "Delta changed me to another flight without charge and the rep was very accommodating and pleasant"
Cons: "Multiple delays, from 8:15 to 8:49 to 9:05 to 9:39 to 10:12 to 10:19 to 10:25. I am not joking. Honestly, if the delay is due to 'maintenance' for an incoming plane that has not left its originating destination, why quote any time at all? The check in rep did provide an announcement at 8:15 that although the time of departure had moved to 9:05 , he did not see how that was possible since our plane was on the ground in Richmond undergoing maintenance. I was in LGA. When I heard that, I changed to another flight, so the outcome was not as bad as it could have been. I am aware of these other times since my email is packed with Delta's notifications, which I welcome usually."
Cons: "My flight was 25 minutes late. Never encountered such terrible turbulence."
Pros: "Crew was great, flight was on-time and most often overlooked (but most important) we got there safely."
Cons: "The seat on this 737-800 was uncomfortably narrow. This was likely due to the table-tray being in the seat armrest. I had to remove everything from my side pants pockets and even then was not particularly comfortable. This is particularly annoying because I usually avoid this by flying comfort plus. However, on this itinerary, Delta would not allow me to give them money for Comfort plus, because it was a domestic leg on an itinerary including stops in Asia. Such a baffling policy!?!?"
Cons: "We had over 2 hours layover in Atlanta. After eating lunch at getting to gate B1 and waiting a while, I got an alert from the Delta app on my phone that said that the flight was now loading at A30. This was incorrect information that had several people upset. This was my first flight to use the Delta app to track my baggage. It was never updated to let me know where it was until after I landed in BHM. The app indicated that my bag was on another flight"
Pros: "Nothing"
Cons: "Everything. Boarded, day on the runway for nearly 3 hours, and then cancelled. No hotel allowance and all hotels near LGA full."
