Flights Arrive in | Cancun |
Flights Depart from | Key West |
Flight Price | $390 |
Distance | 406 miles |
Airlines | Delta, American Airlines |
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
If we're going to be early, have a gate ready.
On time, free beer , good price
No movie, no charging telephone
I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.
They were comprehensive and tried to move fast
Delayed flight because they didn’t had the crew ready
Delayed for about 45 mins
No big crowds trying to board. Everyone had room for their items in the over head. Love the one seat by itself. Very short flight but the one steward still served beverages and cookies.
Flight out to BCN was one of the worst in my life! Never had an agent (BA Denver) talk to you and then mid conversation say they closed 3 minutes ago (7 minutes in to trying to find a flight alternative for their cancelled flight...and I wasn’t being upset!)
This plane had more legroom than our international flight which was strange but at least it was better.
See prior response
They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.
No big crowds trying to board. Everyone had room for their items in the over head. Love the one seat by itself. Very short flight but the one steward still served beverages and cookies.
very nice crew
small jetcraft
They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.
Delayed for about 45 mins
Having to pay for wifi
90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.
Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience.
If we're going to be early, have a gate ready.
I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service
Everything is good except our lunch as described below.
They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.
I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service
Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience.
On time, free beer , good price
No movie, no charging telephone
I liked the flight attendant in first class. Unfortunately I was not in first class
I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates.
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
On time. No delays. Smooth landing
N/a
I got to japan
I paid for Japan airlines because they are a clean airline and service is superior. Watch the fine print. My seat was dirty crumbs and leftovers left in the pouch and folding tray.
They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.
very nice crew
small jetcraft
Delayed for about 45 mins
On time, free beer , good price
No movie, no charging telephone
They were comprehensive and tried to move fast
Delayed flight because they didn’t had the crew ready
90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.
I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.
If we're going to be early, have a gate ready.
The snacks were decent on the flight. Everything else was a disappointment.
Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.
I liked the flight attendant in first class. Unfortunately I was not in first class
I did not like the attitude of the obese old man (I, too, am an obese old woman) as I saw it toward some of my cabin mates.
love that each seat now has a USB connection to charge your phone
headphone jack to watch movies shorted in and out constantly
I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service
If we're going to be early, have a gate ready.
They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.
The in flight staff was very friendly
Our 2nd flight was changed by the airline, causing us to have a 6 hour layover in Philadelphia instead of a 2 hour layover. Then when we ask about changing to a different flight they told us that the original flight we were supposed to be on (that we booked over 8 months ago) was completely full so that’s why we were moved, and there were no other flights available to switch to. So we accepted that. But when we printed our boarding passes, we saw that our seats were now separate from each other, and they were both middle seats! I don’t understand how booking my tickets so far in advance still resulted in these issues. We were finally able to get an aisle and window seat (not near each other) but both flights had poor to little entertainment, which I wouldn’t have expected on such long flights with American Airlines. Really was letdown. :(
very nice crew
small jetcraft
Delayed for about 45 mins
No big crowds trying to board. Everyone had room for their items in the over head. Love the one seat by itself. Very short flight but the one steward still served beverages and cookies.
They were comprehensive and tried to move fast
Delayed flight because they didn’t had the crew ready
I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.
If we're going to be early, have a gate ready.
Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience.
Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.
This plane had more legroom than our international flight which was strange but at least it was better.
See prior response
They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.
No big crowds trying to board. Everyone had room for their items in the over head. Love the one seat by itself. Very short flight but the one steward still served beverages and cookies.
The in flight staff was very friendly
Our 2nd flight was changed by the airline, causing us to have a 6 hour layover in Philadelphia instead of a 2 hour layover. Then when we ask about changing to a different flight they told us that the original flight we were supposed to be on (that we booked over 8 months ago) was completely full so that’s why we were moved, and there were no other flights available to switch to. So we accepted that. But when we printed our boarding passes, we saw that our seats were now separate from each other, and they were both middle seats! I don’t understand how booking my tickets so far in advance still resulted in these issues. We were finally able to get an aisle and window seat (not near each other) but both flights had poor to little entertainment, which I wouldn’t have expected on such long flights with American Airlines. Really was letdown. :(
very nice crew
small jetcraft
I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful.
They were comprehensive and tried to move fast
Delayed flight because they didn’t had the crew ready
90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.
Everything is good except our lunch as described below.
They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.
I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service
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