Daily cleaning, installation of cabin HEPA filters on flights from Kailua-Kona to Washington
Alaska Airlines, Delta and KLM have all waived their change and cancellation fees on flights from Kailua-Kona to Washington. Confirm policies on booking site.
Alaska Airlines and Delta do not allow booking a middle seat on flights from Kailua-Kona to Washington.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 43m
The cheapest ticket to Washington from Kailua-Kona found in the last 72 hours was $169 one-way, and $379 round-trip. The most popular route is from Kailua-Kona to Seattle, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $169.
Air France flies most frequently to Seattle from Kailua-Kona. In general, Alaska Airlines, Delta and KLM fly the most to Washington.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
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Scores according to KAYAK customer reviews
Pros: "Didn't go."
Pros: "I liked the schedule and frequency."
Cons: "Oh...where to begin?"
Pros: "The flight attendants were very friendly and food for purchase was reasonably priced."
Cons: "There was no In Flight Entertainment seat back screens, which is unusual for a 5+ hour flight so the only way to watch anything was to download the GoGo app, which can only be downloaded on the ground and wasn’t even mentioned until after takeoff."
Pros: "Premium economy seat was tolerable"
Cons: "Plane was too warm for comfort. Hell was getting from concourse N to C at SeaTac with the train OOC."
Pros: "We had exit rows so had extra leg room. Makes a long flight more comfortable"
Cons: "Our overall experience was pleasant and without incident. Flights also left on time"
Pros: "Crew was not amazing, no service offerd (not even water), only snacks and no beverage service. When I went to restroom, I asked crew who were watching TV and chatting for a glass of water, got a nasty stare, the water, and no acknowledgement of my thank you. Captain very open with taxi info."
Cons: "Polite flight attendant, at least service for those of us who can't sleep even on overnight flights. Middle seat not great but okay, everything else on ground in Kona lovely as usual."
Pros: "Updates on flight"
Cons: "Everything was great!"
Pros: "more leg room in the main cabin than on other airlines"
Pros: "The crew was really nice and professional"
Cons: "We had to make an emergency medical landing which is fine it had to be done. But then we had to wait a while for catering to come and bring us food. Most of us had already gotten off the plane to use the restrooms and get food. Then because the caterers took to long they cancelled the food order and told us they were having fingers out food vouchers. It was annoying g cause we had already gone and gotten food and spent our own money. Now everyone booked it off the plan to get food and we now waited another hour for people to come back. So altogether the plane was delayed 4 hours they could have just given us the food on the plane for free."
Pros: "The ground service"
Cons: "One Flight Attendant who continually made NO attempt to NOT hit passengers as she walked down the aisle. I don’t think she liked her job."
Cons: "Dogs on the plane. had to smell farts & puke the whole time, could hardly breathe. am alergic"
Pros: "That I had a whole row to myself"
Pros: "The baggage and check in went smoothly."
Cons: "The original flight was booked as a nonstop flight and was changed to add a stop in Seattle and then fly back to Oakland. It added additional time and inconvenience to our original booking."
Pros: "Multiple beverage services"
Cons: "Stuck next to a large person again that over flowed there seat into my seat"
Cons: "Only food available on a flight that was 5 1/2 hours was food that had to be purchased. I think this is ridiculous."
Pros: "Charging capabilities with easy access!"
Pros: "Flight staff very attentive and friendly - I love flying Alaska!"
Cons: "No complaints."
Cons: "I paid for my ticket full price through kayak but my ticket was apparently what the industry calls a non-revenue ticket meaning I was on the standby list and had to Hope people didn't come. I ended up getting the last seat on the plane and was in serious Jeopardy being left behind"
Pros: "Finally, a plane designed with some comfort in mind! It was easy to move and find a comfortable way to sleep."
Cons: "No pillows to purchase!"
Pros: "The staff are friendly and helpful. The flight left late but arrived at the destination early. I have flown Alaska for years and other than the food I have no complaints."
Cons: "The food choices are Chicken or Cheese and fruit. On a 6 hour flight the only free food is a very small package of pretzels. For people who do not eat chicken there is very limited food."
Pros: "I missed all my appointments"
Cons: "I have to pay $200 for a ride . I'm very hungry and very tired."
Pros: "Very accommodating staff"
Cons: "CHARGE TO MUCH ON OVER WEIGHT PACKED."
Pros: "Well organized. Efficient. Good round trip BNA-SEA. My first experience with Alaska, but definitely not my last."
Pros: "Everything was wonderful and thank you for making it a positive experience."
Pros: "Nice people"
Pros: "Everyone was nice"
Pros: "I liked that there were outlets on the seatbacks so that you could charge your electronic devices."
Pros: "Friendly staff and very helpful at getting our boarding passes and luggage checked."
Cons: "The need to clean their planes before letting passengers board. Food stuck on trays and spilled drink and food on seat. Don't bother using your own device (ie. ipad). There really isn't much to see without paying for it. No internet on this flight."
Cons: "The plane was freezing. I fly very frequently, never seen anything like that. Got sick."
Pros: "The lady who check me in was very sweet and took care of me. I give her 5 stars"
Cons: "no wifi"
Pros: "Fast and efficient"
Cons: "I know it was a night flight but the food choice Was very limited."
Pros: "We were very satisfied overall."
Pros: "Very friendly"
Cons: "To cramped for the tall"
Cons: "A child crying the whole trip behind my seat. No effort by mother to stop child from crying"
Cons: "No window in the window seat! Just a blank panel. Severely disappointed."
Cons: "They sent my bag to Santa Barbara."
Pros: "flight was on time, good crew, good flight overall"
Cons: "it was a red eye flight so i expected to be offered a blanket or pillow. there were none of either so i was cold and had a hard time trying to sleep."
Pros: "Best airline I've flown on. Curtis staff, comfortable accommodations and just an overall positive experience. Keep up the good work."
Pros: "got there"
Cons: "the brat in front of me screaming"
Pros: "Free wine"
Pros: "Food was good."
Cons: "Changed gate, very late."
Cons: "Nothing. All good"
Pros: "It was so easy. It makes a huge dif. I love it"
Pros: "The grew"
Pros: "Best price"
Cons: "On display travel info"
Pros: "Was easy on and off and seating was as expected"
Cons: "Thought the whole experience was fine"
Cons: "The food was ok"
Cons: "Super helpful because I was in a wheelchair"
Pros: "The crew opening up two lanes for boarding."
Cons: "We were 45 min. delayed. I got updates so no big deal, really."
Pros: "Crew was great"
Cons: "We sat on the tarmac for almost an hour after arriving and the pilot totally lied about the expected wait, “About 10 minutes” when we first arrived and then no update for 45 minutes."
Pros: "The entire trip was amazing"
Pros: "Entire experience was perfect"
Pros: "First class was especially luxurious. And the Mai Tais were the best of the whole vacation."
Cons: "Terrible ground staff attitude - c;early aware about the monopoly of Hawaiian on the islands. Had a First Class ticket / Issues No mileage card entered Lifted my trolly and said 'to heavy' but refused to put it on a scale had to check it - go out in Honolulu - redo security etc ..for nothing. I actually had 12 kg and 24 Lbs are allowed / size was ok -"
Cons: "Racially profiled by security guard..Never coming here again."
Pros: "smooth ride and landing"
Cons: "Arrived @ 20 min late because we departed @ 25 min late."
Pros: "Fast boarding and fast disembarking."
Cons: "No issues"
Pros: "The crew"
Pros: "Crew was great"
Cons: "how you purchase and the seating. ruined any good review that they would have received."
Pros: "I was attended to without being bothered, fed and watered often."
Pros: "Easy and perfect!"
Pros: "Hawaiian reminds me what it was like flying in the good old days. Complimentary cocktails keeps it classy"
Cons: "Entertainment was rentable ipads so basically nonexistent. Hardly a deal breaker since we all have our own these days."
Pros: "Soggy and sy8cky samdwich"
Cons: "Movies werent complimentary"
Cons: "no vegetarian food options so all the other passengers ate except for me and my travel partner"
Pros: "Left on time"
Cons: "No entertainment, I requested a soda to take meds with shortly after takeoff. Crew member said she’d brong it to me in a minute. About 1/2 hour later she passed my seat and I asked again and she said “as soon as I finish this”. She never came. After an hour, the regular drink art came."
Pros: "As expected"
Pros: "They do so many of these little hops from island to island, they have it down to a perfect, on-time, system. Love the complimentary maps too. Thanks Hawaiian!!!"
Pros: "complementary drink and meal service"
Cons: "The rude ground crew member named Sabrina. She forced me to remove my TSA approved lock, and could not state what constituted a TSA approved lock. In the 10+ years I've traveled with this lock no one had an issue...until Sabrina came along and forced me to leave my belongings vulnerable to theft."
Cons: "The plane shut off air conditioning right before passengers deplane. It’s hot outside. Imagine the temperature inside a metal tube."
Pros: "Crew was friendly. Plane looked well maintained."
Cons: "Had to pay for my two bags....even though I had a Ist Class round trip ticket with United."
Cons: "Ease of boarding"
Cons: "you guys pile us in there like cattle none of my family has ever taken your airline and refuse and now i see why the sets are tiny and you charge way to much for bags and carry ons and you are smushed i had anxiety i felt so trapped on there."
Pros: "Friendly crew"
Pros: "We were Platinum so we could use the Premier Club room."
Pros: "Had no problem this time. Going nonstop was the way to go"
Cons: "Sure don't like paying for baggage and watching movies! Those items should both be free!!!!!"
Cons: "That we can't keep the blankies."
Pros: "Everything was just perfect"
Cons: "So hot....no ac!!!"
Pros: "Quick boarding Very supportive staff"
Pros: "They handled the delay well and we're able to quick turn the aircraft fast to minimize the delay"
Cons: "It was delayed"
Cons: "Self-help ticketing system is not friendly, long lines (50 min) to see a agent. Too cold in the cabin so blanket is not free either. Staff aren't very patient and friendly in Honololulu airport."
Pros: "Use Cash to transfer my baggage, not just my card,please."
Cons: "Bad meals"
Pros: "Gate attendent was very nice and kept us informed about the delay. Mostly I was pleased with my experience."
Cons: "The delay. I was meeting friends in Kahului and they had to wait for me."
Pros: "A passenger in the row next to mine needed medical care, and the crew administered to her needs without disrupting the comfort of the rest of us."
Pros: "Nice to have a meal. The mai tai was great! Charging for movies is not appreciated though."
Pros: "Same as Syndey to Honolulu."
Cons: "Same as Sydney to Honolulu"
Pros: "On time departure and arrival"
Pros: "Perfect hosting, everything was on time!"
Cons: "The crew"
Pros: "The agent in Kona was extremely nice and helpful in helping us switch undesirable seats for excellent seats. She really went out of her way."
Cons: "Short delay waiting for one passenger"
Pros: "Crew was friendly and very clear about masks."
Pros: "left on time and arrived on time"
Cons: "Not delayed"
Pros: "Movie selection are great"
Cons: "The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie"
Cons: "It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly."
Cons: "Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins."
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Pros: "Crew did a great job communicating what was happening while we were delayed"
Cons: "Compensation for our time or schedule mishaps."
Pros: "Flight was short"
Cons: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."
Pros: "crew was friendly"
Cons: "The WiFi"
Pros: "That there were TVs on the seats to watch and it was quick boarding"
Cons: "Flight was delayed more than 4 hours. I switched flights to try to beat the 4 hour delay but was still delayed 4 hours. After verifying with delta t am members that my bags had been rechecked they had not"
Pros: "Early departure"
Cons: "Absolutely nothing"
Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Pros: "Good food, entertainment and Delta Comfort section worth the extra cost."
Cons: "Boarding at JFK a nightmare."
Pros: "Not very crowded"
Cons: "The pplane was two hours late to depart due to technical issues."
Pros: "Great crew and plane arrived on time."
Cons: "No entertainment and no place to charge devices."
Pros: "Professional, courteous, and responsive attendants and flight crew."
Pros: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"
Pros: "Our flight attendant was excellent. Service with a smile."
Cons: "We almost missed the flight sitting right in front of the gate. No announcements could be heard in the gate area and when we asked, they said they were already removing our luggage, Very odd. Food was terrible! Choices were pasta and cold chicken salad. I had the pasta, which was bland ravioli in two bland sauces. I was surprised, because I had experienced better food on recent international flights."
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Cons: "Rude stewardesses; I was traveling with 3 children onanovernight flight. I just wanted the simplest things- blankets and headphones for them. I cannot believe that an overnight flight wouldn’t be stocked with pillows and blankets. We froze al the way across the Pacific."
Cons: "The vegan meal was not good"
Cons: "They wouldn't deal with any flight changes."
Cons: "Customer service"
Pros: "This small craft flight was tight but friendly and comfortable"
Pros: "The price."
Cons: "Turbulence was intense and scary. We didn’t get our drink service because it was unsafe for the flight attendant to walk the isle. The leg room seemed a lot smaller than expected."
Pros: "Flight schedule and the various flight options with regardss to the number of departure and return flights."
Cons: "Delta flight crew complacency and the lack of on board options. I flew first class and the food options were very limited. The crew also seem to have the attitude as though the passengers should be automatically understanding and satisfied. This was mostly on the return flight, an all male crew."
Pros: "Flight was faster than expected, comfy seats, check in was fast and easy."
Pros: "Above feedback is for the MSP to GEG flight"
Pros: "Newer plane with entertainment"
Cons: "was a great flight"
Cons: "We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable."
Pros: "A night flight well done. The snack choices were awesome, and the in flight entertainment was A+"
Pros: "On Time"
Pros: "On time"
Pros: "Flight departed and arrived on time"
Cons: "Long time standing in line. People are confused by zone boarding. Stood 30 to 40 minutes in line."
Pros: "The friendliness of the staff and movie choices"
Cons: "Seat space"
Cons: "Was required to gate check my luggage through to baggage claim."
Cons: "Never again!"
Pros: "Got us home super fast"
Cons: "The most uncomfortable flight I've ever had"
Pros: "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
Cons: "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."
Pros: "On time"
Cons: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"
Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."
Pros: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Cons: "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. Made for a very late night getting home and needing to be to work the next morning."
Pros: "Got delayed due to the computer shutdown"
Cons: "My seating. Location. We checked in 22 hrs before the flight and received C4 c5"
Cons: "No entertainment no WiFi. Lots of angry people about that."
Cons: "Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty."
Pros: "I liked that they were on time (mostly) I liked the movie choices.. Crew were very nice....."
Cons: "Wasting money on their part for the silly little bags of pretzels......hardly worth the effort......could be a little more generous on a five hour flight.........."
Cons: "Why are seats so small?"
Pros: "The service"
Cons: "The wait"
Cons: "Getting the crew to fly on original date of 12/31 instead of having to scramble to find hotel on other side of BI in Hilo on New Years eve. 24 hour delay and then giving the last row of seats with a screaming baby that another group kept walking back to our section to "grace" us with such melodies!"
Pros: "Overall the plane was in good shape with a nice infotainment screen and charging options."
Cons: "Add support for Bluetooth headsets on entertainment screens. For the love of all that is good in the world make those seats more comfortable! The isles were super narrow and difficult to exit quickly while carrying my carry-on"
Cons: "Connecting from Paris CDG through Chicago O Hare incoming flight to Paris was delayed by 1 hour resulting with our flight delayed. Connection at O’Hare was terrible had to take the bus from one terminal to the other which added to our delay and frustration"
Pros: "Flight attendants were helpful"
Cons: "My seatbelt was installed incorrectly."
Pros: "First class seating comfort and service. Even my flight in the main cabin was relatively comfortable, but I'm a smaller stature person so... On time promise kept every flight."
Cons: "Extreme noise from the plane at certain times (mostly takeoff which can't be helped, I guess) Sitting in the first row of first class you get the light from the flight attendant kitchen area right in your face (Seat 1A-3A specifically)"
Pros: "Not much"
Cons: "The carrier was supposed to be Alaska it turned out to be American Airlines and with that comes the confusion checking in with the wrong confirmation number. On a separate note, this was a bundled itinerary and the Thrifty Car shuttle was so infrequent and slow to the terminal I nearly missed my flight... I am not sure if I would bundle my travel plans again..,,also Thrifty car rental was short on cars in Liz Angeles on arrival"
Pros: "The crew was great, the entertainment options were plentiful (if you bring your own earphones) and the flight was smooth."
Cons: "I'm only 5'7" and normal build, and the seats were uncomfortably narrow with no room to partially straighten even my short legs. The life vest box under each seat also doesn't leave much room for the personal item you're supposed to stow under there."
Cons: "Ticket was never issued."
Cons: "The flight was cancelled and our party was stuck for 2 days without a returning flight."
Cons: "Long time sitting in the plane without any updates from the crew. Very inefficient process in re-booking passengers and switching planes. Maintenance issues are are a trend at American Airlines."
Pros: "The crew was friendly and informative. They were very helpful. The"
Cons: "The seats were uncomfortable. They were hard and so narrow I had to sit crooked in the seat to keep from getting banged into by the service carts and every person going by to the bathrooms. I'm not tiny, but I'm not huge either, it was just overcrowded. It was also very hot in the airplane the entire way from Phoenix to Spokane. My husband, who is always cold, was even hot."
Pros: "Was supposed to leave at 8:00 am. Waited for 4 hours, got my flight rebooked after having to search for an AA representative. I had to get my luggage due to the change of airlines, after waiting for an hour at the luggage reclaim center i was told that my bag had already shipped by itself with other flight"
Cons: "Everything. Poor service. 5 hours of waiting. Disaster"
Pros: "Boarded in a timely manner."
Cons: "Food could have been better. Plane was 1/2 full. WiFi was not giving all the movies. Only 6 or 7 to choose from."
Cons: "Canceled flight. Moved us to another flight IN ANOTHER CITY. Changed our second reschedule flight gate from one end of the airport to the other. NONE of the walkways worked. Total unorganized mess - this airline is run like idiots are running it! Very challenging as I have CHF."
Pros: "Mechanical issues caused a 75 minute delay in taking off."
Cons: "Several delays"
Pros: "The crew was very nice. It was Christmas so the flight was not full."
Cons: "It was a short flight, so it was fine."
Pros: "It was a pleasant surprise to be given a boxed Snack on our overnight flight from Kona to Dallas."
Cons: "The ride was a little bumpy but not too bad. Can’t think of much we didn’t like."
Cons: "Both to and from Hawaii, they ran out of food before they made it to us. It was bad enough that they had one cart for the entire plane. It took 90 minutes from the time they began serving until they got to us in row 34, but they ran out of food at row 31. The flight attendant just shrugged and said, "They do that to us all the time, sorry.""
Cons: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."
Cons: "Small seats. No entertainment old plane"
Pros: "The onboard entertainment has definitely improved. Nice to see how organize is the boarding process when compare to other local airlines."
Cons: "I was seating in the front of the plane were the seating should be better. The seat reclined minimum. Also, had the had luck to travel next to an amazing mother who was traveling with two small kinds and a dog. Brave woman but nasty flight for me. Need to improve the meals on the international flights. Too mediocre."
Pros: "Customer service in general"
Cons: "Boading could be smoother. Some customers had a hard time to put a luggage into the upper compartment and blocked a passage."
Pros: "We're hustling and hard working."
Cons: "Having to fly from Hawaii back to lax to fly to Australia."
Pros: "I was able to try the recently redesigned coach cabin seats which are OK for a short flight. But I wouldn't want to be seating in them for more than 2 to 3 hours top specially on the window or worse a middle seat. The crew was attentive up to a point (just saw them boarding and when given a cracker and some water during the flight). I think American can do a better job providing comfortable seats or even a nicer meal during flights."
Cons: "Seats are short of cramped. If you are large size avoid windows and middle."
Pros: "Not much!"
Cons: "Didn't like being grounded in Charleston because we were on a commuter flight while our AA connections was allowed to land in Charlotte and leave without us. Did not know AA operated flights receive priority at the airports over their inferior non-AA operated "partners". Will look for alternatives to AA in the future. Flight too short for a drink! No lodging because not their fault! Okay, storm not their fault, faulty policy is!"
Pros: "Free wine Great Movies Great food including ice cream!!! Free pillow, blanket, and headphones!!"
Pros: "It was quiet and comfortable"
Cons: "On a 5 1/2 hour flight in first class it would have been nice to be offered something other than water to drink. the entertainment system didn't work at all in my seat. Also, after e a very trying day, I was anxious to get home, and the luggage didn't arrive until 90 minutes after touchdown. I guess that's what they mean by priority service- first on the plane and last off."
Pros: "Got me there eventually"
Cons: "One hour delay"
Pros: "Plane was good. Not jammed too tightly to be comfortably."
Cons: "Plane was late leaving. Baggage took a ridiculous amount of time to come down."
Pros: "quiet dark plane, gave blankets for overnight flight. Got placed in an exit seat free of charge."
Cons: "Crew member was 20 min late and they would not let us board until he got there. Ended up making the flight 30 minutes late and I almost missed my connection. They didn't update us saying he was on his way or anything, just that we were "still waiting." No entertainment was visible from my seat either."
Pros: "left early and arrived early. cabin staff was friendly"
Pros: "On time"
Cons: "entertainment did not work"
Pros: "Rveything ok i noticed American keeps lights low for people rest unlike other airlines"
Cons: "Everything fine considering hours in plane also note passing out fooda all once jal toyko manila didnt like"
Pros: "On-time arrival"
Cons: "Lack of customer service for parents traveling with babies. Denied pre-board despite asking gate agent. Not kid-friendly."
Pros: "Beach pool fishing n company"
Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
Pros: "Flight was late arriving; then 45 minutes late leaving for PHX, creating concern about catching connection. However, once arrived in PHX, the connecting flight was in the same concourse, which was often not the case. So, could easily make the connecting flight. Also, the push by crew to "valet check" carry in luggage was too aggressive, especially since there was ample space to store luggage above the seats, then having to wait 10 minutes or more to retrieve luggage at entryway while being concerned about connecting flights was an example of a poor system for serving passengers when a flight is let."
Cons: "Food was expensive and not well put together."
Pros: "Take off delayed, poor comfort, service was not good and the entertainment system was not individual"
Cons: "Take off delayed, poor comfort, service was not good and the entertainment system was not individual"
Pros: "I made it safe to the mainland"
Cons: "We had some Change of plans and we're going to just get off in Phoenix and not take it straight to San Diego, we called American they said no big deal they would ticket our bags to Phoenix, got to the airport and the American Airlines gal stated in no way shape or form could they do that, I tried explaining the whole situation and her response always ended in 'and your bags will be in San Diego'. By the grace of God we were able to cram two checked bags worth of stuff into our carry ons which I still do not know how we did that, and were fine. On the flight we had a decently nice lady and a horrible male. When passing out drinks he seemed almost irritated that we had asked for water and rudely gave it to us which was room temperature. He totally skipped the lady in the row with us and got irritated when she asked for a water as well."
Cons: "delay , i am of the opinion that american airline will be late every time . it took two days to go to kingston jamaica from miami intl on 8-4-16 this should be 1. 30 hrs. that was verry poor and return on 8-28-16 flight was delay , i could understand this but two days is a bit too long . ,this happen to me so i not happy . frankie arboine"
Pros: "Everyone was amazing. Helpful. Kind professional"
Cons: "Friendlier service."
Cons: "Some kind of compensation to cover the missed shuttle and my time."
Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"
Pros: "Better staff"
Cons: "Still terrible"
Cons: "A few more inches of seating"
Cons: "More room for your knees"
Pros: "united is united"
Cons: "If the power outlet works reliably, it would be much better. The toilet was really small."
Pros: "Boarding was well organized."
Cons: "Delayed departure about 20 minutes. No food for a 5 hour trip. (Knew in advance)."
Pros: "The fact that we actually left."
Cons: "Delayed and upset passengers. Bad breath from passengers circulating in the AC. FA we're okay nothing above and beyond."
Pros: "Everything was great except for the food."
Cons: "The hamburger bun was hard as a rock."
Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"
Pros: "On time"
Cons: "When did a garment bag become a third luggage. Terrible company"
Pros: "Service and flighr smooth"
Pros: "I arrived safely."
Cons: "It's a zoo. It's a DIY of checking in and checking your bags in. No staff is around to help. You are on your own. Unorganized."
Cons: "Late late late. Had to run to get my connection. Not Uniteds fault though. SFO too busy. Will avoid in future."
Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."
Cons: "Late start"
Pros: "Everyone and everything was great"
Cons: "30 min delays on both ends."
Cons: "Narrowness of seating."
Cons: "Staff was not overly friendly and carried few smiles."
Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."
Pros: "Cheap fare"
Pros: "Airport not crowded. Efficient boarding!"
Cons: "Staff was rude and it was some what ok"
Pros: "The morning cookie was good."
Cons: "It was dirty."
Pros: "No charging docks on plane as military duffle bag open with clothing hanging out on arrival ~ not sure if anything stolen but the threat is very real and it's unacceptable for military bags to be delivered in that manner"
Pros: "Super Bowl Perks!!! & great service tight"
Cons: "As usual with all flights, tight seating"
Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"
Cons: "Confusions on dates from Internet. Your site usually sets its own dates without confirming."
Pros: "Check in was easy. bags made it."
Cons: "Sitting on the runway because of security "issue.""
Cons: "Charge for tv!"
Cons: "Should load the plane from the back rather from the front. People in the back can sort their stuff while still be able to load people into the front."
Cons: "Having to pay for Internet sucks"
Pros: "Newer planes"
Cons: "More and better snacks, should provide pillows"
Cons: "They lost my suitcase."
Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."
Cons: "Horrible overlay"
Cons: "My luggage got lost! No water offered!"
Pros: "it was very comfortable"
Cons: "No room in the seating, nor in the overhead."
Pros: "same as above"
Pros: "I would like to have a movie for free"
Pros: "Lining up in groups"
Airlines flying from Kailua-Kona to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kailua-Kona to Washington
Masks required on board, masks provided on flights from Kailua-Kona to Washington
Social distancing seating
Middle seats unavailable to book on flights from Kailua-Kona to Washington
Testing for antibodies, testing for symptoms for flights from Kailua-Kona to Washington
Waiving of change fees. Search flexible flights from Kailua-Kona to Washington