|Flights Arrive in||Massachusetts|
|Flights Depart from||Krakow J. Paul II Balice|
|Airlines||Lufthansa, Air Canada|
Water only and.. I had to asked for it. No snacks or other drinks in my eighteenth hour of flying back from Poland :((
Service. Crew genuinely cared about passengers.Well done.
Smooth flight. Fairly good meals. Friendly crew.
Food was great!
Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)
Excellent pods on business and very good food and service
Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ.
Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger...
Crew were nice, food on board was ok Given the long wait time at immigration, we did not have to wait for our bags.
Rouge seats are notoriously uncomfortable, especially on a 9 hour flight. Rouge Player entertainment sucks, very poor movie selection. Irish immigration took 45 minutes... a ridiculous amount of time in this day and age. My time with the officer took about 30 seconds, so obviously the problem is that they are understaffed...not the best way to start your trip to Ireland after a long flight!
One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good.
No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass.
Very short flight so not much to comment.
Not that I didn’t like, but there was no entertainment and no beverage on this flight. Maybe add a “N/A” as an option in the survey. Flight was delayed, but we were kept updated.
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