Great! They got my vegetarian meal right, flight was comfortable, they helped store my heavy luggage. Pleasant crew and flight staff.
My layover in Vienna was supposed to be 35 minutes but because my flight was canceled I had to wait in the airport for an additional 8 hours.
Very limited legroom in a 10 hour flight.very old plane.
The flight was delayed for 30 minutes with no apparent reason. There is no entertainment at all, and no USB or electric outlets for charging your phone or tablet.
They had me unpack a handbag 2 lbs overweight into another handbag 8 lbs underweight for a Bible.
My flight was canceled and even though I paid אם KAYAK you didn't even answer me and obviously didn't refund my money. I will never buy a ticket through you again.
One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices
One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices.
Despite the booked seats in front of the land we were moved to the back of the plane even first like 8 lines were totally without pasangers. When I tried to sit on empty seat flight attendant asked me to go to my dedicated seat in the fully crowded back of the plane. She was not able to explain why. Food was very poor on flight LAX - VIE.
We had a wonderful experience overall. The only issue was check-in our luggage at the Split Airport counter. It was very confusing because we needed to pay for baggage.
The flight was 1h delayed. There was a flight attendant making announcements in the cabin, but it was impossible to understand whether the information was important or not. (Although whatever she was saying, it was clearly meant to be communicated to the passengers.) From the way she spoke, it sounded like Spanish, but only thanks to catching one word out of every five or six — mumbled through her teeth — I realized she was actually speaking English. It was quite embarrassing
Flying from Hamburg to Stansted was a nightmare if I have to be honest, the flight was due to leave at 15:50 and we ended up not taking off properly till 16:56. They really don’t have enough people doing the sorting of baggage where you get the sticker for your case before the security check, going through security was 10x more faster then the whole baggage situation.
The table at my seat was dirty, the crew was nice, the boarding was swift. An average Ryanair experience but this time the plane was not properly cleaned between flights.
Flight got delayed and they didn’t keep us informed all the time.
Good but both flights were delayed by nearly one hour making boarding tedious. We had to wait with no information
I couldn’t understand the aircraft tannoy announcements I was in seat 20C - nobody in our row could either. Speakers a bit too quiet plus messages read out too fast. Otherwise excellent flight. (Flight delayed by 50 mins)
The flight arrived within 15 minutes of schedule. We hate the cattle-like boarding process seen often in Europe. After your boarding pass is checked by the airline staff, you wait standing up in an area with no seating for several minutes.
On time boarding, on time departure and early arrival. As it should be. Yes, the comfort and benefits are very poor, but therefore the ticket is 6 times cheaper than with a flag carrier. So I am not complaining about it. You get what you pay for.
Boarding was fast and efficient. The crew was super friendly. Since it’s a budget airline and it’s a short flight, I can’t expect food or entertainment.
People at the gate were the worst I ever met from Ryanair
