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Cons: "Everything was good"

Pros: "Seat was comfortable, boarding was good"
Cons: "WiFi didn’t work, my tv didn’t work either"

Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."

Cons: "The food on the plain or snacks were to poor and not that tasty."

Pros: "WARDA at the Miami Gate H07 was awesome. She went above and beyond. Everyone else was very helpful but you can get tell she does more than the norm. LOVE LOVE LOVE the free entertainment in the individual seats. Perfect for families!"
Cons: "No complaints"

Pros: "The poor cabin stewardess was working the whole time as it was a short flight."
Cons: "This is a horrible route, they charge you more than flying to Europe and give you a one hour ride in a cramped plane where you can't even bring in a carry-on. The cost is insane but is one of the reasons Wall Street loves Delta as they are racking in the profits for very little service."

Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Pros: "Comfort and service was great."
Cons: "The severe delays was frustrating and not getting enough information about it."

Cons: "Work on those delays"

Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."

Pros: "N/a"
Cons: "Explain why there’s over a 2 hour delay"

Cons: "Faster lines at check-in. More courteous security personnel"

Pros: "Comfortable Seating!"
Cons: "Flight delayed Quite a bit."

Pros: "United Airlines culturally has a very big issue. The crews are not friendly and the seating is awful."

Cons: "Flight was 20 minutes delayed"

Cons: "N/A"

Cons: "Na"

Pros: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."

Cons: "The overhead didn’t fit my standard and I ask the gate attendant and she assured me or would. Otherwise excellent game"

Pros: "Quickly boarded and took off as well. It was a really smooth flight!"

Pros: "The flight was delay 3:45 and no compensation!!!!"
Cons: "The worst The flight was delay and no compensation!!!! 3:45"

Cons: "-"

Pros: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Cons: "The seats need a cushion."

Pros: "How professional everyone was"
Cons: "Everything was good"

Pros: "Late. Poor communication. Crying kids"

Pros: "The service and the seats"
Cons: "We spent more time than scheduled waiting to take off"

Pros: "Nothing. My flight got canceled."
Cons: "Delta offered nothing for canceling my flight, rescheduling me on one over 24 hours later with two layovers to Miami. I lost money on hotel reservations and never even made it on my trip. Couldn’t reach delta for over 24 hrs to confirm whether I’d get a refund or not"

Pros: "Free snacks and beverages. Easy boarding and easy de-boarding. Comfortable seats, friendly crew, large-ish bathrooms."
Cons: "n/a"

Cons: "It was a smaller airplane."

Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the the seats. Good choice of TV shows"
Cons: "Seats are miniscule"

Pros: "Delta made the experience great"
Cons: "Flight was delayed almost two hours"

Pros: "Always a good experience with Delta! They’re the best!"

Cons: "flight ticket very expensive."

Pros: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Cons: "Nice sercixe and crew and generous with snacks and water"

Pros: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"

Pros: "Service was exceptional, flights were on time and in some case, early, and communication throughout was clear!"

Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Pros: "Courteous crew"
Cons: "Not enough room. Older plane model. No screens for entertainment."

Pros: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."

Pros: "The staff was was very accommodating to myself and my 19 month old daughter"

Pros: "Clean & new plane, some of the stewards were fine, good pilot"
Cons: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."

Pros: "Awful"

Pros: "They are very professional"
Cons: "I luv it"

Pros: "On time"
Cons: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"

Pros: "on time. easy no issues"

Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Cons: "I had to take different flights due to the delays."

Pros: "Smooth flight. On time. Satellite TV."
Cons: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."

Cons: "it was cancelled "mechanical" sure heard that one before"

Cons: "Wifi was spotty at best. No charging options"

Pros: "They were so helpful as we checked in and checked our bags! :)"

Cons: "Their customer service was no help and didn't know why. So o scrambled to buy a last minute ticket home from the Netherlands."

Pros: "Excellent staff"
Cons: "Nothing"

Pros: "Food and entertainment was excellent"
Cons: "One checked bag was delayed in arrival"

Pros: "Snacks"

Pros: "New entertainment system"

Pros: "The staff was nice and friendly"

Cons: "Delay seats."

Pros: "Everything was great. I didn't have any food or drink. I slept the whole way to Dallas"

Cons: "Maintenance problems, late departures, uncomfortable airlines"

Pros: "Departure gate was clean"
Cons: "Coffee maker broken and gate not available whe we arrived. Waited more than 30 min on the tarmac"

Cons: "Cero entretaintment"

Cons: "If media is not working, at least offer complimentary wifi. You'd expect that type of service at a restaurant or...literally anywhere you put your money."

Pros: "All good"
Cons: "No entertainment without paying"

Pros: "Got to my destination without any delays"
Cons: "I booked a window seat and sat by a wall instead with no window. Seats were very cramped."

Cons: "Limited recliner Small seats"

Pros: "Smooth ride and friendly helpful airline atendents."

Cons: "The aircraft was extremely too hot"

Pros: "That's it."

Pros: "Smooth and quick"

Pros: "Everything lined up perfectly"

Pros: "Everything ran on time, which was surprising because I've heard horror stories, but I was surprised. Would definitely fly again."
Cons: "The landing was ROUGH!"

Pros: "I did have to speak with an attendant at the customer service area of checkin and she was great. Very helpful."

Cons: "This boarding by groups is inefficient."

Cons: "My seat was broken and wouldn't recline very much at all."

Pros: "Used system wide upgrade to 1st class. Excellent service"
Cons: "bumpy ride"

Pros: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Cons: "Nothing in particular"

Cons: "Seats are uncomfortable and inadequate for a comfortable ride."

Cons: "They run out of food in Business Class. Service was the same as in coach."

Pros: "Smooth - trouble free - calm process"

Cons: "Not enough staff at the airport to check in all passengers for early departures"

Pros: "All good"

Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."

Pros: "Quick and fast. Slept through the landing and woke up to everyone gone and was in a rush to get out, but forgot my phone and passport, and I asked about it they went back there and looked for it for me and got it back. Over all good experience."
Cons: "Wish they offered water, but since it was short it made sense."

Cons: "Holding pattern over Dallas for 45 minutes."

Pros: "I was treated in a professional fashion"
Cons: "I don't think it is right for the airlines to have any passenger seating in such a tight space."

Pros: "The seating was good."
Cons: "Even though the weather caused issues, i felt that we were treated poorly. I wound up having to sleep in an airport. Never had to do that before. There was no empathy for our situation whatsoever."

Pros: "Seat configurations"
Cons: "Movies inflight entertainment outdated"

Pros: "I am going to miss the old MD80's when they are gone."

Pros: "Seats, food was okay, personal tv was very nice and complementary wine was a plus!"
Cons: "Food could be improved. Sleep masks would be awesome as well."

Pros: "Ease of check in"

Pros: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Cons: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."

Pros: "We had a very pleasant staff!"

Cons: "Delays, attitudes, and fees"

Pros: "Food and drink"
Cons: "Seats hurt after s while"

Pros: "I loved getting up close and personal with others."
Cons: "I didn't like being stuck in a window seat next to two oversized passengers. The person in the isle announced to the middle seat that " I'm giving you notice that I need all of my seat". So the middle seat took up part of my seat, and I feel cheated, because I couldn't use all that I paid for."

Pros: "On time, upgraded at Dallas"

Cons: "There was no food or entertainment and the seats were old and uncomfortable and it was ridiculously cold"

Cons: "An out delayed with one update from the pilot. Sitting on the tarmac with no AC for an hour."

Pros: "Great job."

Cons: "Food"

Pros: "Everything"
Cons: "Cleaner lavatories"

Pros: "Spacious seats"
Cons: "Better wheelchair services. Fended for ourselves."

Pros: "The gate agent in IAH was efficient and kept cerybody informed of boarding procedures in a professional but lighthearted manner."
Cons: "Can’t think of a thing. The plane was on time, service as great. Seats were comfy enough. Good job United!!"

Cons: "Lack of announcements and proper information when gate changes."

Pros: "The price was better than spirit"
Cons: "We sat on the runway for some time but made it to Dallas on time"

Pros: "Much more room, seats are more cushy"
Cons: "Delay"

Pros: "It was okay."

Cons: "Baggage issues!"

Pros: "Cordial airline."

Pros: "On time departure, no kinks, good seats."
Cons: "Gate changes"

Cons: "I was allowed only 1 bag to carry on when both my bag & purse would have clearly fit underneath the seat in front of me. Makes no sense. Also other airlines don't require you to check in at the counter if you're not checking a bag. Why would United want all passengers at their ticket counter or kiosk? Ridiculous!"

Cons: "The seating is cramped but to be expected in coach. No big deal."

Cons: "Food service"

Pros: "United sucks Erik Balodis Bahrainseabee@gmail.com Please contact me"
Cons: "United sucks Erik Balodis Bahrainseabee@gmail.com Please contact me"

Pros: "Staff and the pilot got us to our destination safely and with out complications."
Cons: "Nothing"

Pros: "Arriving safely."

Pros: "First time but I like it"
Cons: "Good experience"

Pros: "Had space on plane nice staff"
Cons: "Still price on wifi and snacks"

Pros: "The price was excellent considering it was a last minute purchase"
Cons: "There could be courtesy boarding for military members."

Cons: "It's delay I'm still here in denver"

Pros: "All around great service for everyone"

Pros: "Courteous staff"
Cons: "Rough landing!"

Pros: "Everythingnothing"

Cons: "The trip was fine. No complaints."

Pros: "I would have rather of not been offered"

Cons: "Service"

Pros: "Boarding and overhead space was good."
Cons: "Too hot."

Pros: "I am Brenda Crooks, Zachary's mom. I am the one that actually took the trip. I went to Connecticut to see my son, Samuel, get his white coat for medical school. I will never forget my experience in Newark, New Jersey. I met a wonderful woman named Yevette who checked in my luggage. She is to be commended on going above and beyond the call of duty. I don't know her last name. She knew I was very upset because I was leaving my 22 year old baby in Connecticut. She sympathized and comforted me. She put her arms around me and assured me that everything was going to be alright. She is a wonderful woman with a big heart. She is the true meaning of a lady. I will never forget her and thank her so very much for being so gracious and kind to me."

Pros: "Direct tv in united codeshare flt"

Pros: "It was nice"

Cons: "Had to check my bag"

Pros: "Everything was great"
Cons: "No complaints"

Cons: "Paid for first class, didn't get offered dinner"

Pros: "I'm not a frequent flyer so I can only compare to my 2 United trips (1 last year and the most recent) but the experience was great. Thanks"

Pros: "Loved the amenities."

Pros: "The time of departure was 5:30 AM, and I was concerned that we'd have trouble with TSA, competing with other early morning flights at a small airport whose terminal only opens at 4 AM. But the United ticket counter handled us efficiently and we were seated in the boarding area at 4:25."
Cons: "Nothing to not like. Everything went smoothly and we arrived in Nicaragua on time and the rest of our complicated plans for the day went perfectly. And that wouldn't have happened if we had run into glitches."

Pros: "Great stewardess"

Pros: "Spacious!"

Pros: "Good level of standard service. Finding the personnel are getting better in their individual service. Understand their job is difficult but a positive attitude can make everyone's situation better. Keep working toward better. Seeing the improvement is encouraging. Really like the improved cleanliness of the aircraft. Great job getting the aircraft boarded -- we were ready ahead of time and pushed back early!!!!!"
Cons: "Nothing worth mentioning. That is a plus."

Pros: "Same as above"

Pros: "Overall service."
Cons: "Impolite Lady Gate Agent."

Pros: "Great service"

Cons: "No beverage"

Pros: "Kayak updates including delayed departure"
Cons: "Seat was a bit cramped"

Pros: "Everything went smoothly"

Cons: "Dirty plane"

Pros: "On time and early for the second"