Aircraft you use on this route are always old and poor! This drives the entire experience down
I enjoy flying with Turkish Airlines and such good hospitality among the crew memebers
My experience was amazing. Very friendly hosts and impeccable service.
The flight and crew members was excellent. The food was nice too. Over all service and time is commendable.
boarding from the lagos airport is always very chaotic. The seats on the place are not comfortable (old planes are always used on this route) and the screen chargers for my phone are both not working (both seats).
Horrible customer service , employees are rude , angry and can’t speak any language other than Turkish well,
Don’t use them on the IST-isb route, horrible service
Not a good experience from Lagos was very terrible paying for one extra bag is #403,600 in dollars is $331 which is too high and when get to Ny I don’t receive my bag till 2nd day some of my stuff was damaged am not really happy with Turkish Airlines very poor services.
As soon as I boarded, the flight attendant informed me that the screen on my seat is not working (business class), I was a little disappointed because my flight is around 3 hours, then a man approached me asking me to sign a paper that I accept the fact that my seat screen is not working and that I accept to fly despite of that !! and if I don't sign then I may be removed from the plane !! It's a shame, paying $$$$ for the flight and then treated this way.
I had connection flight. I barely made it to the next flight. I had to run to get to the next flight which was far away from where my first flight was landed . On top of that they search my stuff before boarding that added to the time. Food was ok but they forgot to serve our row with drink and also when it was our turn, they ran out of second option for food and we didn’t have any options for food.
Overall the crew were friendlier than similar premium airlines like Cathay or Singapore. Seat was good. Food was excellent.. the starlink wifi was a real plus. The entertainment was just ok.
The crew were fabulous. We travelled Doha to Miami and the crew in board we exceptional too.
Flight and flight service was great. When a flight is cancelled, publish to all affected with email and txt. Explaining the way forward.
Paid $10 for wifi for full flight duration and the wifi wasn’t available after initial 2 hours
Do not overbook flights and kick out confirmed ticketed passengers :-(
I paid for international flight experience but instead got domestic flight experience through indigo - the seats were not comfortable, lacked charging stations in seats, no head rest. I feel cheated for the money I paid for the ticket.
Seat electronics kept failing (as in absolutely nothing worked) - crew re-set it multiple, but didn’t move me until finally three quarters of the way into the flight - abysmal. Entertainment options are plentiful, but a number of expected movies were missing (did an SQ flight 3 days later and expected titles were on SQ) - does Qatar sensor what they show?
Boarding was delayed by 2 hours since the machine that assigned boarding passes broke down and we were left waiting to drop our luggage
I planned to fly Qatar airways because I have flown them in the past and viewed the airline as a premium service provided. They still price this way but I found the experience to be subpar in several ways. 1 - check in - the line for check in was the longest I have ever had to stand it. Qatar airways does not have enough check in desks at the airport for the size of the flights they operate. 2- Carry on policy - there was little to no notification of changes to their carry on policy. Backpacks are considered a carry on rather than a personal item so if you have a backpack or larger handbag plus a roller size carry on, you were forced to check an extra bag or pay an additional carry on fee. This is not standard practice on other airlines and frustrating given that this was an international flight. On flight experience was good, generally comfortable seats, friendly staff and good meal service.
Flight delayed by an hoir or more. Food service is slow. Also, the crew is not following up on orders. Travelled in business class and was a platinum member, but still didn't receive the expected service .
It was better than the previous flight only because the crew was not rude and did not force us to accept food but the entire flight was overheated from start to finish and it was the only time with an airlines i felt i may not make it home .
It was better than the previous flight only because the crew was not rude and did not force us to accept food but the entire flight was overheated from start to finish and it was the only time with an airlines i felt i may not make it home . I will not be flying with them again a different airlines for egypt i will try in the future .
Very good service with EGYPTAIR, would definitely recommend flying with them.
The flight was late 1 hr in amman with no ac
Our flight was delayed for more than three hours due to mechanical issues. Please compensate.
Check in was madness. Boarding was madness. The flight itself was OK, and the flight attendants were nice. Connection to my next flight was two hours. But based on my arrival gate in Cairo, and next departure gate in Cairo, the whole two hours were needed given the inefficient procedures. At the end of my journey (connected to Lufthansa after Egyptair), my checked luggage did not arrive, and after 4 days, has still not arrived.
So bad we never travel with Egypt air bad service smells bad food bad Ching my sets to back
Cairo airport has probably the most stressful and overcomplicated security system in the world. Can't really blame Egypt Airlines.
On time, smooth flight… very old and run down aircraft
Despite paying business class, the angle seat was uncomfortable. The crew was just ok. The baggage checkin was a mess at JNB.
