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When we checked in at the Siem Reap Airport in Cambodia, we were only given three boarding passes and told that we would have to check in with American when we arrived in Boston. This was a source of stress for us. After we landed in Boston, we had a long passage from Terminal E to Terminal B (American Airline ticketing counter). Because the electronic ticketing kiosks for check-in would not recognize our Confirmation Code, we had to wait for an hour in a long line where only two AA reps were taking care of Special Services passengers. In many years of both business and recreational travel, I have never had this experience. I would expect more from AA being in partnership with other airlines to do a better job with this.

It was very good. It was a long flight and being a tight with little leg room.

You are the best, keep up the good work. Thank you for allowing me and my family to fly with comfort.i am waiting for upgrade some day. Thanks again

Nothing to complain. The staff and flight was good especially the seats which was better compared than the cloth ones on Qatar airways

First keep the airline as you promise. Reason for travelling from Orlando to Tampa is to go with Qatar Airline. We end up with American Airline. As expected the service was horrible.

Not sure how we end up with American Airlines instead of Qatar Airways. From Philadelphia to Qatar they boarded us then they asked us to unload. After 30 minutes later they board us again. The inside the plane it was burning hot and we were sweating like crazy. Crew members are absolute rude. The way they served the passengers were horrible. One of the crew members hit my knee with food cart and kept going. I was holding an ice pack for almost 2 hours. I am still with the pain.

It was excellent in all respects. I don’t think it needs any improvement

I felt that when I was rerouted it should have been to business class.

Seating is terrible, having seats so crammed is unacceptable for a 15-hour journey. I cannot stress enough how uncomfortable it is to sit in such an aircraft. Leg space is roomier in a domestic aircraft. I have not experienced this kind of crammy seating in domestic flights either in the US or other international airlines overseas.

It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.

We waitied for 2 hours for flights to take off. Make us to seat 2 hours in small space is not good.

Wheel Chair Access sucked. I had a guy from Bangaldesh drop me off without taking me to the gate

comfy and spacious seats for premium economy, nice flight attendants. only problem was the wifi did not work, and my entertainment screen was locked in Arabic language and all kids shows with no way of seemingly changing it. but the flight was fine and I arrived with no issues

It was hot. Need more A/C blowing with more pressure from the overhead vents.

Although it was a smaller plane, the flight was quick and uneventful.

We left nearly 40 minutes late, which is a long time when you're just seated and waiting. Otherwise, it went well.

My wife and I caught horrible sinus infections while flying from Athens to Philadelphia

Cabin was bone dry, no humidity whatsoever, and pretty warm; and beverage service didn't start for at least an hour. I had to go to the back for water and the FAs tried telling me it was always this way for all Miami flights, which is complete nonsense. Avoid the MAX8 like the plague.

Flight was 2+ hours delayed and they “misplaced” all 3 of our checked-in bags.

These was no gate agent until the last minute when the flight was ready to board, an hour late. The status board at the gate was not updated, had the wrong times on it, and nobody knew what was going on or if the flight would even actually take place since there was no gate agent to provide any information. When the agent finally arrived, there was no explanation why we were an hour late.