Thankful for coffee being served without charge. Not all airlines do that.
newer plane, good staff
need better and more food options, more often
Comfort economy well worth the extra.
Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
Two hours delay in the start.
The plane was quite new, and that's pretty much it.
The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position.
It was short flight. On time as scheduled so what else to say.
Late departure- even with snow issues have not had similar problems with WestJet
Had an aisle seat.
I thought boarding was more difficult than normal with the gate configuration. Hard to hear announcements.
Crew was very friendly.
Having to pay for baggage on an international flight and no better snacks available without purchasing them.
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