Daily cleaning, installation of cabin HEPA filters
|April||Best time to beat the crowds with an average 23% drop in price.|
|September||Most popular time to fly with an average 20% increase in price.|
Average price round-trip
|$255||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta and Southwest have all waived their change and cancellation fees on flights from St. Louis to Detroit. Confirm policies on booking site.
Southwest and Delta do not allow booking a middle seat on flights from St. Louis to Detroit.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 1h 23m, covering a distance of 457 miles.
There are 69 (nonstop) flights between Lambert-St Louis and Detroit per week, averaging 9 per day.
In the past 3 days, the cheapest one-way tickets were found on Delta ($49) and Multiple Airlines ($54), and the lowest round-trip tickets have been found on Delta ($117) and United Airlines ($141).
Delta (6 times daily) is the most frequent flyer on this route.
From St. Louis to Detroit, Friday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Detroit back to St. Louis , the best deals are generally found on Saturday, with Sunday being the most expensive.
When flying out of St. Louis you will be using Lambert-St Louis, often referred to as St. Louis Airport. You will be landing at Detroit All airports, also known as Detroit Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from St. Louis to Detroit.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Detroit from St. Louis is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Detroit with an airline and back to St. Louis with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Detroit from St. Louis up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Pros: "Very orderly."
Pros: "The cree"
Cons: "The stupid boarding pricesd"
Pros: "My travel was booked by a third party, so they selected a flight with a 37 minute layover. We left LAX ~30+ minutes late, so I less than 5. minutes to make my connection. I'm pretty sure the connecting flight waited for us to make it and the crew on the LAX flight tried to expedite those with VERY short connection off the plane as quickly as possible."
Cons: "SHORT connection times and unspecified delay made for a stressful flight."
Pros: "My upgrade and breakfast were fabulous!"
Pros: "Excellent very good good"
Cons: "Good service good"
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Cons: "I felt too cramped in to the plane. Our KLM FLIGHT WAS CANCELLED THE DAY BEFORE THE FLIGHT."
Pros: "on time, clean, prompt. no problem."
Cons: "My flight got to New York so late!!!! I missed my international flight."
Pros: "Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good."
Pros: "Like the online check in and advanced seat assignment"
Cons: "It's only a 45 min flight so no ptoblems"
Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."
Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."
Cons: "Expected a two hour layover, but due to delay I ended up waiting more that 14 hours at the terminal."
Cons: "For some reason I had to get my seat at the gate and waste extra time for it"
Pros: "Flight was quick, crew efficient"
Cons: "Despite having this flight booked for over a month I was not issued a seat until gate check in and had to sit and wait till they figured out their "overbooked" situation. I had to approach the desk four times because they wouldn't give me any indication of what zone I should line up for, and the desk crew were rude. Ended up being the last to board."
Cons: "Long lines trying to resolve delayed flights. Ni weather issues reported."
Pros: "Everything was great from the check in process to the de-planing in Detroit. When we checked in at SLC the agent used my last name, which showed me the extra mile Delta staff will go to make the travel with them professional and curious. The flight left on time and when we arrived in Detroit our bags were already there waiting for us. Couldn't have asked for more!"
Cons: "Nothing at all"
Pros: "Window seat"
Pros: "Short flight 21 min"
Cons: "Held on plane in Kzo awaiting clearance from Detroit . Kzo airport was great, clean, friendly."
Pros: "Crew was helpful, plane was clean and food is decent"
Cons: "Have to request wheelchair service twice as the receiving staff handing the wheelchair to another company for departure staff. Only one counter handles wheelchair request at each leg. They are so strict with liquids that all baby foods had to put in a separate bin and we had to go to another security point for clearance. It took 2.5 hours to go through all that, that is with wheelchair priority! Boarding was horrible at the gate."
Pros: "Boarding was good with plenty of room in overhead bin for my bag. Flight attendants were friendly and efficient and did a very good job. Flight was smooth and we even arrived a few minutes early. plenty of water and snacks offered during flight. Free television and Fox was a delight. N"
Cons: "Nothing this flight."
Cons: "Flight was late arriving to George Town due to mechanical trouble. when it did arrive and we got boarded there was another 15 minute delay for more mechanical trouble. There were no meals available for purchase on the plane as they had only stocked the flight for one leg of the trip and not the return leg. We were told at check in that we would have to pick our bags up in Detroit before getting on our connection to Toronto. In fact they were actually checked through. Due to the delays we missed our connection in Detroit. The Delta Agent was rude and did not want to give us a hotel voucher. She also said the next flight she could book us in was 24hrs later. She was unwilling to book us on an earlier flight with a different carrier. After we got her supervisor involved we were given a hotel and booked on an early flight the next day. I would not fly Delta again if I had the choice."
Pros: "Frequent updates by text and email. Pleasant and helpful agent in DTW . Hotel voucher given because of Gold level. Wyndham convenient"
Cons: "Left over 2 hours late, missed connection. No meal voucher in DTW"
Pros: "The service on the plane was very nice, the woman flight attendant was great. The drinks definitely helped get my through the deafening flight."
Cons: "I was not aware of how loud the last row on the plane would be, for two hours we had to listen to the roar of a jet engine, it would be nice if there was ear plugs we could be provided for this. Or if we were made aware of this before the flight started."
Pros: "Flight took off on time and arrived about 30 minutes early."
Pros: "Boarded on time, service was pleasant."
Cons: "Departed a few minutes late due to need for mechanical attention."
Pros: "It was cancelled"
Pros: "It was great and very roomy I felt like a movie STAR!!!"
Pros: "The fight was delayed but they gave us complimentary drinks on the flight. Nice."
Pros: "...the fact that they got us on the plane and back to GRR even though the connecting flight from BWI was delayed and there was little time to make that last flight out of DTW..."
Pros: "Arrived safely Last minute upgrade to first class because people decided not to go due to long delay"
Cons: "4+ hour delay Mechanical issue Sent a different plane but not quick on the turnaround and no staff upon arrival to operate jetbridge"
Pros: "The staff was awesome throughout the entire experience."
Cons: "Some of the carry on people try to bring on board is way too big"
Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."
Pros: "On time flight. Comfort seats"
Pros: "Nice seats...nice crew"
Cons: "almost 4 hour delay in Travetse City...some of it weather-related. But: 1.)sat on runway for OVER AN HOUR! While they tried to figure out how to de-ice the plane..first time this winter! 2) had to de-plane in Detroit via steep metal staircase...then climb equally steep staircase to enter jet bridge! 3) this caused me to miss my flight to Buffalo...rerouted through LaGuardia 4) when I went to reschedule no one was at the flight help center...phone guy I talked to didn't seem to have a clue what he was talking about! 5) when someone finally showed up at help center, I found out that at noon on Sunday, I could not get into buffalo until ten the next morning...via Atlanta! I ended up flying into Rochester!"
Pros: "Everything was fine"
Pros: "There was no entertainment and the flight served a small snack and drinks due to the shortness of the flight. So the marks in those two areas reflect more the shortness of the flight than Delta services. I liked the pre-flight tickets and the timeliness of all four flights."
Cons: "The plane was a little small."
Pros: "On time. Arrived 30 mins early. New plane."
Cons: "Middle seat. Very crowded, could hardly work on my laptop. Food was not great. Had a turkey roll. Opt to pay for the $10 sandwich at the airport."
Pros: "He crew was very nice!"
Cons: "Both flights were delayed and there were too many problems at the Columbus airport!"
Pros: "I like the service"
Cons: "The plane landed with very Chwica I of aviation lovers"
Cons: "The woman working the desk at the gate was rude and acted as though it was an inconvenience to help. I needed a seat assignment for this flight as well as the flight from Detroit to Elmira . She first snapped that the seat assignments were on a television screen overhead then told just to use the seat request form to board and it would print a seat assignment . When I tried to explain I needed an assignment for the next flight also she again snapped st me saying do you have an hour or more. I responded "no only 40 minutes "at which time she asked my name and printed me a boarding pass for that flight. From the time she finally asked my name and printed the boarding pass it took about 10 seconds so I'm not sure what was so inconvenient . She never smiled once and gave no response to my thank you . There were no other passengers behind me so she was not busy. I always fly Delta and have always found their staff to be helpful and polite."
Pros: "On time. Great price. Great service"
Cons: "That you all over booked the flight"
Pros: "The tv/movies selection was great. The plane was generally clean and staff friendly. Nothing was spectacular on this flight while nothing was a miss."
Cons: "Nothing bad here. There's something that is just sort of not there when it comes to American airline companies compared to asian ones but it's hard to really put a finger on exactly what that is."
Pros: "Flew standby and got an aisle seat!"
Pros: "You got us there safely."
Cons: "Not sure who is at fault for running out of de-ice solution, but keeping us sitting on the tarmac without air ventilation for almost 3 hours... with only an apology and a last minute glass of water? that was terrible customer service."
Pros: "Flight did not take place because of cancelled return flight. the whole itinerary was cancelled."
Cons: "because of cancelled flight I had to schedule a new itinerary directly through American Airlines. The cost increased from $947.50 to $1,873 plus airport parking for 17 days."
Pros: "Not a thing"
Cons: "I wish these airlines would remember that people on the place are PEOPLE. After multiple delays, including one where we sat on a hot plane for over an hour, they did very little to make us comfortable. There's a reason why AA sits right next to United in terms of poor customer experiences"
Pros: "We got to our destination safely, and American provided us with extra legroom seats."
Cons: "Service was curt and there was only phone-based entertainment."
Pros: "The crew was helpful and fast in turning plane over."
Cons: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"
Pros: "To be fair. The flight is only 50 minutes. By th time you get a drink it's time to land. It is completely unfair to the staff to have to do that. A flight like that. Have a box with a snack and some coolers that have 5 different beverages. I wouldn't even sell booze. I person can hold out for a flight that shot to get one on the connection or in the terminal."
Cons: "It's always a cramped flight. Nothing to be done except use a bigger, more spacious plane. The good thing is it's the fastest way to get to Chicago from where I lived it would take 6hrs by car."
Pros: "Spacious seats"
Pros: "Mostly friendly staff and quick flight time."
Cons: "Only half the plane got snacks and drinks. Additionally, I was forced to check my bag, which is a pretty big deal because I was connecting to an international flight and was unable to retrieve my prescriptions in all the rush to check my bag."
Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"
Pros: "A nonstop flight, with a friendly efficient crew, met my expectations. A crew member went above and beyond when I asked for a coffee stirrer with my coke and ice."
Cons: "I've been spoiled by another airline's access to screens on the back of the headrest. I have my own hand held devices to entertain myself instead."
Cons: "Delayed a total of four hous!"
Pros: "Flight was on time, staff was friendly and boarding was organized."
Cons: "I'm a small person (5'-2", 105lbs) and I didn't have room to breathe in that tiny little seat."
Cons: "The big delay (almost 4 hours) makes me loose my trip to Canada on the same day."
Pros: "Arrived to the airport well ahead of time and encountered lines so long that we were not able to make our flight. Only 2 attendants working and so many people had to be rebooked we didn't get another flight for 3 days. Did I mention I was traveling with a baby?"
Pros: "On time arrival"
Cons: "Everything else"
Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."
Cons: "Everything was great."
Cons: "Only suggestion would be to make the connection process a little easier. If the passenger doesn't speak English, the fact you need to print the international ticket in Miami, then re-enter at checkpoint might create confusion."
Pros: "Boarding was good, Good flight , good service , plane was small for the distance with limited space for movement ,"
Pros: "It was very smooth once we were able to take off!"
Cons: "We were delayed in the plane almost an hour with no cool air. They had technical problems."
Cons: "No food or beverages for me. I slept comfortably on my flight"
Pros: "Plenty of leg room no entertainment so I dozed."
Cons: "People stuffing oversized bags in overhead."
Pros: "The movies"
Cons: "No Food"
Pros: "Everything was great. Slept the entire flight."
Pros: "One I love free sodies and two I love free sodies with a smile. I definitely got both with this flight crew."
Cons: "Not enough sodies and I couldn't smell my own farts."
Pros: "Frankly there isn't much to say here. After 7 flights in 2 weeks there was only 1 flight with great staff that actually cared about the customers and looked like they enjoyed their job. The rest treated guests with indifference at best."
Cons: "Customer service is dreadful, the planes are so old they still have cigarette lighter charges in first (but of course no adapters), no food/snacks of any significance, and they seemingly cancel flights at a whim with basically no staff to help re-book the lines of guests that have been disrupted. I pity those who loose luggage AA baggage services are flooded with lost baggage they just don't care any more. Seriously its embarrassing how little they care about customer service."
Cons: "We were delayed for 4 hours, due to a mechanical issue. We were not given any forms of reimbursement. I would like a 500.00 voucher."
Cons: "Delayed three separate times, American Airlines employees were rude when asked why the flight kept getting delayed. Arrived 3 hours later than expected."
Cons: "We were waiting for 6 hours then our flight got cancelled. We got another flight which is in the second day !! And I am going back to MIAMI on Sunday 7:00 am . What a bad airlines!!"
Cons: "Flight from Ny to Detroit was delayed for 2 hrs. Coming back was worse after multiple delays, they cancelled the flight. they put me on a flight for next day with 2 connections which will reach ny almost 20 hrs later, no aplogises, no hotel room. After more calls put me in another United flight later that night which also finally got cancelled. I had to book a new flight with delta and paid $460 on the spot for that. Still awaiting my refund from American for the return leg which was cancelled and left a lady traveling alone stranded at Detroit airport in the night. Apology or compensation -- forget it, you will never get that! Only now if they can refund my cancelled flight..."
Cons: "Flight was delayed."
Pros: "Finally getting to my final destination and out of DFW."
Cons: "The flight was originally scheduled to take off at 8:20 pm, but due to several delays did not end up getting off the ground until after 11 pm. After being in the air for about 45 minutes we were informed that there were issues with the engine and that we would be turning around and heading back to Dallas. By this point it was after midnight, and although I was appreciative that safely is a priority, there was no communication as to what the next steps were. After landing we were finally told that we would have to deplane, and after we sat around the gate for awhile we were informed that the flight would be delayed until 5 am. Being 12:50 am at this point a hotel would have been nice, but we were informed that AA was "out of hotels" but that if we wanted we could have a $12 food voucher to use at the one restaurant that was open several terminals over. The AA employee assisting in handing out the food vouchers seemed extremely unapologetic about the situation which didn't help with the frustration everyone was feeling. I will not be booking with AA again, and will be passing along my negative experience to family and friends. It is worth spending the extra money on a ticket for an airline that is more reliable with better customer service."
Cons: "Would be nice to know ahead of time if flight is equipped with an in seat television so as to be prepared to bring headphones."
Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"
Pros: "We arrived safe."
Cons: "Departure 1.5 hours late. Missed connection. Travel took 16 hours instead of 6 hours."
Pros: "We arrived safely"
Cons: "Delay disorganized staff that was not friendly or helpful lost luggage"
Pros: "All great."
Cons: "Plane out dated . It was sad. Tinny seats. And again they boarded all group 1 at once. And all of group 2 at once. Should of done by so many seats\rows. It was horrible. I wouldn't fly American again. Unless I won a trip"
Cons: "The only reason for the one star, is that there was no entertainment or did on the flight. So those categories didn't apply. For me, in my flight experience, it's to get to where i need to be and not to be entertained. Food and drinks aren't needed, I can get that when i get to my destination."
Pros: "I was very pleased that the attendant gave me a free drink since I had a military ID. It was very kind of her."
Cons: "The flight was delayed multiple times. We were never informed as to why this was. It was very frustrating since I had a connecting flight into Tucson from Dallas. I got off the plane with twenty minutes to get to my next flight which was not in the same terminal. The plane was also incredibly hot while we waited to take off, I was beginning to become uneasy and nauseous."
Pros: "Zero of it"
Cons: "The fact they cancelled this flight for no reason, didn't contact me at all even though they had all of my information and than barely tried to re book me. They wanted me to take 3 connecting the flights the next day. And the next flight I was able to get on 24 hours later, I almost wasn't allowed to check in because they couldn't find my reservation."
Pros: "Airplanes are newer with onboard entertainment of all sorts for both adults and kids alike. Seats are comfortable Checking in was a very quick easy process"
Pros: "The ease of boarding"
Cons: "Delay, seats very uncomfortable"
Pros: "Easy and fast flight :)"
Cons: "The lady at the ticket counter was very rude and not helpful at all. Never flown American before. We're told to get our seats at the counter. She was very unhelpful!!"
Pros: "i am missing all my clothes and I have another person things in my suitcase."
Cons: "Being stuck on waiting to take off on the plane for about an hour in DAllas"
Cons: "Uncomfortable flight - rough air. Could use entertainment as I couldn't find a place to plug in my headset."
Pros: "They fly from LGA"
Cons: "Its absolutely embarrassing that American uses their name on this cheap regional carrier flying 20 year old regional jets. I had to use seat pocket material as a window shade. These planes constantly break and are totally inappropriate for 3 hour flights. They feel like flying coffins"
Pros: "Very good service"
Pros: "Quick boarding, departed on time, arrived early, good cabin communication"
Cons: "This is a very cramped commuter jet, just one flight attendant to serve entire plane, she came by once for drinks but not a second time"
Pros: "Efficient crew. It"
Cons: "It was good overall."
Pros: "the fact that the flight arrived on time without delay and the gates were easy to locate."
Cons: "How on earth did my i arrived lagos and only one out of my two bags showed up, i have to extend my stay in lagos and hoping my bag will come the next day, i have to pay $100 extra just to extend my one night hotel booking to two nights."
Pros: "Crew was extremely friendly."
Cons: "Temperature was way too warm."
Cons: "Waited until boarding to give me a seat"
Cons: "No meal on business, no free internet, no entertainment"
Pros: "smooth flight, good service"
Cons: "hold up to board family with 2 much luggage, overhead bins 2 small"
Cons: "Massive delays on both flights out of O'Hare... No leg room...."
Cons: "Completely missed meeting due to 6 changes made during flight - Ask for a refund of some sort and non was given - not even air-miles or ticket recognition. Customer service from United was almost non existent. Will not be flying with united ever again."
Pros: "I have absolutely nothing to say good about this airport"
Cons: "We were canceled (our flight in Newark) were herded around like cattle and then left to fend for ourselves .. With no apologies .. We got jumbled around to three different flights until we found one that would fit they try to get us on one flight and boarded in like 45 minutes and there was no way were going to make it manageable us around again , it was awful.."
Cons: "Little more time between flights would be nice"
Cons: "Luggage compartment too small even for a rolling laptop bag"
Cons: "Flight was cancelled. I am still stranded and was given no accommodations so had to pay for a hotel in addition to costing me a full day's wages in missed work. The United staff I spoke with by phone and in person were neither helpful not pleasant. I will go out of my way to never fly United again."
Pros: "Was able to get on an earlier flight"
Pros: "The crew. Short and sweet flight."
Cons: "Small seats. Bad coffee."
Cons: "Didn't make it"
Pros: "Good service"
Cons: "Delay in air"
Cons: "The whole services!"
Pros: "I like the seats and the leg space .they were very comfortable ."
Cons: "No comment"
Pros: "All the crew were friendly and accommodating."
Cons: "Waiting so long for the flight to actually take off. Very late !"
Pros: "For all everything was OK"
Pros: "Gate agent was great.... Have me an edit row seat. But my 90 minute flight from St Louis, led to a 40 minute wait for my bag"
Pros: "Quick, comfortable, smooth, and pleasant"
Pros: "we were 10 minutes early to the gate"
Cons: "super cramped quarters, like touching legs to the next person the whole squirmy flight close... the plane was made for little people."
Pros: "Price was lowest for that date and itinerary."
Cons: "Feels like United is second class compared to other carriers. I purchased this for my Morher-n-Law who rarely flies was traveling by herself. there were 7 gate changes 3 day of. I Was very concerned if she would make it."
Pros: "We experienced a lot of turbulence during the flight but the pilot handled the situation extremely well."
Cons: "The turbulence"
Pros: "Rain delayed our take off but most of the time was made up. No complaints!"
Cons: "Forced to check our carry on suitcase even though there was plenty of room above the seats."
Pros: "On timing"
Pros: "Flight was on time"
Pros: "Only an hour flight"
Cons: "Same as earlier flight but didn't try wifi."
Cons: "I wish we would have known ahead of time that we needed our own personal devises to watch a movie. We would have been better prepared. We didn't" have long to download the Intied app and for some it just wouldn't load so they could watch a movie. I also wish there was a better selection of movie to watch."
Pros: "Fast boarding, close gate"
Cons: "Tight seating"
Pros: "Departed close to on-time. And as a pilot myself any landing you walk away from is a good landing."
Cons: "Boarding nearly last there was no room in the overhead compartments. This aircraft is tiny and with my small bag on the floor my feet rested on top of my bag making it cramped."
Pros: "On time. Quick boarding, very efficient."
Cons: "Stewardess was a little grumpy."
Cons: "Delayed over an hour in STL, which caused me to miss my connection to Hartford. United rebooked me on Delta. I had to go from STL to Newark (United) then to Detroit to Hartford (Delta). I was in airports for over 14 hours. I was 7 1/2 hours late leaving compared to my original schedule and arrived at the hotel the next day. I had 5.5 hours of sleep for an interview that I traveled for in Hartfford. Thanks United."
Cons: "Didn't even get to fly they canceled all my flights with no resolutions"
Pros: "On time"
Cons: "Flight cancelled due to mechanical, re-booked on Delta who had to re-book me on Alaska due to mechanical. An 8 hr trip turned to 22hrs."
Pros: "The space between seat was better than the long haul United light from Houston to Tokyo. The piloting was smooth for take off and landing. The flight was on time."
Pros: "Crew members very kind. Loved my seat"
Pros: "When we got to Chicago we didn't have a plane so we had to wait hours and then walked to another gate .. Wait for another hour and then they said we would not have anything to drink or eat in the flight"
Pros: "The attendant at the boarding counter was very helpful."
Cons: "As we are flying international and had a single itinerary, They didn't allow two checked in baggage's inspite of repeatedly explaining them that we have to take connecting flight which allows two checked in baggage's for each person."
Pros: "Seating was good."
Cons: "Our original flight got cancelled out of St Louis, not once did the service agent tell me I could rebook my connecting flights myself on my phone. When I found out, I successfully rebooked my partner's flight and my reservation disappeared. Because of this I was on standby (along with 87) other people while my partner had a ticket."
Pros: "Was fast and smooth"
Pros: "First flight went great."
Pros: "Ended up on a direct flight to Detroit on another airline."
Cons: "Very frustrating- ON our outbound flight. Delay due to maintenance. Cannot make our connecting flight. NO MORE flights to St. Louis. Had to reschedule to American Airlines. Waited in airport 9 hours. No apologies, no vouchers for food. No upgrades. Nothing. Coming back to California, initial flight with massive delays due to maintenance problems again. Unable to make connecting flight AGAIN. NO MORE flights to Fresno. Have to switch to American Airlines again. Wait in airport 6 hours. No apologies, no upgrades, no vouchers for food. Nothing. Done with United- Don't care and obviously cannot keep there planes well maintained- Scary."
Pros: "The flight from San Diego to Denver was great, the members of the crew were very friendly and helpful."
Cons: "The flight from Denver to Detroit was extremely late causing a huge delay in the entire process. Once we finally got ready to takeoff, we had to pull in yet again because there were passengers on the plan that weren't scheduled to go to Detroit.. all of these problems are somewhat understandable, but the crew FAILED TO EMPATHIZE WITH US AT ALL. They even made smart remarks about people going to the bathroom when we pulled back in... I feel some of them acted extremely unprofessional and I truly never want to fly with this company again."
Pros: "Very cheap"
Cons: "Very uncomfortable no elbow room or leg room and the chairs are hard."
Pros: "The staff that handled baggage was nice. Also, I liked that we made it safe."
Cons: "My flight was supposed to leave at 3:50...I got to the airport and went through security before I found out that my flight was delayed until 7:30. The flight kept getting pushed back. I waited 8 hours before the flight took off. There no outlets anywhere...leaving customers at a disadvantage because with our delay, our electronics were all almost dead or dead. There were no food options. We were supposed to get a voucher, and I have not received it. Lastly, after waiting over 8 HOuRS, we still had to pay for snack and drink. I was ripped off and will not be flying with Frontier again."
Pros: "Finally landing!"
Cons: "It felt like the rear end was going to come off the way it swayed after take off. The commode messed up causing a stench in the back of the plane, (where I was). The ride was very bumpy and the pilot intercom was hard to understand. We got delayed taking off and landing."
Pros: "My only good then was that I had wonderful passengers around me that were conversationalists who were entertaining and helpful!!"
Cons: "Can't you learn how to communicate faca to face with people? Let us know personally why we keep getting held up for take off, why we are being left in the dark, andehy you can't schedule more accurately! It doesn't help to fly somewhere if you miss the event you went to attend! Try compensating for our inconveniences for a change!!!!"
Cons: "Loudness And over priced EVERYTHING"
Pros: "new jet. enough leg room (i'm male, 5-10). Overhead bins are normal size (can hold typical carry on), not the microscopic ones. Everything was on time."
Cons: "STL ticket counter was only staffed 2 hours before the flight -- which makes sense if they didn't have more flights, but the signs weren't big and complete enough for passengers to realize what was going on and how we would check our luggage. So we were standing around a bit confused. Once Frontier people showed up, it was fine. Also, coming back to STL, I had a 2 hr shuttle bus ride that was leaving 30 minutes after arrival, and although the plane arrived on time, the luggage didn't reach me until 37 minutes after, so I had to get a hotel room for the night. I don't know how luggage handling works, so maybe not Frontier's fault at all. 30 minutes isn't much time, but it was a direct flight, so I thought it would work."
Pros: "Whole flight"
Cons: "Everything it was great"
Pros: "For a budget airline, the seats were more spacious and much cleaner than the budget competition. On board plane crew was fantastic."
Cons: "Plane was delayed and little to no information was given at the gate that there was a delay, nor an expected time of departure. Only info was in the form of an email, which was sent after the plane left. Ridiculous!"
Pros: "The check in Gal was great."
Cons: "Everything else."
Pros: "Very nice flight and crew. The gave me priority seat and boarding because I'm military as well as 2 free carryons."
Cons: "Only thing to make it better would've been wifi"
Pros: "Price, knee room"
Cons: "Separate pricing for carry -on luggage, playing games with seat availability"
Pros: "Friendly on time service"
Cons: "Baggage fees"
Cons: "The disorganization checking one check bag. I arrived in plenty of time. Very long line to check the bag (no skycab available). Majority of people in line arrived with only a short time before their flight and had to be rushed ahead of me to get to their flight on time. I finally arrived to the front of the line after about 45 minutes and 50% of the people behind me were on flights leaving in 30 minutes or less and had to go ahead of my husband and I. They obviously did not arrive with the advised amount of time allowance. It wasn't my fault I arrived with plenty of time and I had to deal with the verbal abuse from people having to go ahead. Maybe if they missed their flight, next time they would arrive earlier with enough time. It sure wasn't a very pleasant experience at all."
Pros: "We landed safely"
Cons: "The flight crew was atrocious. They were rude when they spoke to us and when I asked for refreshments they turned around as if to get them for me and then the lady sitting next to my husband had to get their attention again to ask a second time if I could have water and Chex Mix so I could take my medicine. I have serious health conditions and I couldn't even get water without paying $3 a bottle. It is disgusting to me that we are charged for flight and then charged for Refreshments during that flight. Any other Airline who charges for a seat to take you to your destination includes at least drinks and nuts for free but not you."
Pros: "Flight left on time and great customer service ."
Cons: "It's ridiculous that you have to pay 40$ both ways for a carryon, your airline advertised a cheaper flight but with hidden fees. Will never fly again."
Pros: "There was a gate issue in PHX, but they found another gate and we still arrived on time."
Cons: "I do not like random seat assignment. I was not aware of this until check-in."
Cons: "You charge extra for everything."
Cons: "Worst seats I've ever been on."
Cons: "EVERTYHING is an added on cost, no frills, cramped,"
Pros: "Friendly staff, large plane, cheap fare. I researched all the potential additional fees before my flight. Do your homework. It was a cheap, direct flight at a good time. I chose not to have a carry on, and I packed snacks for myself."
Cons: "Seats were extremely uncomfortable. Tiny tray tables."
Cons: "Your website says zone 1 first to board plane so I paid extra for seat in zone 1 - we were last to board No leg room - very uncomfortable- - didn't know I couldn't recline until I sat down Our main flight attendant was rude"
Pros: "The plane was clean and the attendants were professional as well as funny in their presentation. There was adequate leg room and the cabin conditions were good (ie lighting and temperature). It was overall a good flight! The flight was on time leaving and arrived 40 minutes early, quite a surprise, maybe a tail wind."
Cons: "I know the flight , for me, was a great price, but a small drink of either water or pop would have been appreciated."
Cons: "Frontier NEEDS TSA Pre-Check!!"
Pros: "Boarding was good. Flight crew was good."
Cons: "The space in front and sides of the seats are way too cramped. I will do whatever I can to book another airline rather then fly on a plane with so little "human" space."
Pros: "Newer plane, more leg room than usual with slimmer depth seat design"
Cons: "New tray design too small"
Pros: "Crew was personable, and captain had a sense of humor. The flight was underbooked, so I had an entire row to myself, which was nice since there's very little elbow or leg room on frontier flights anymore."
Cons: "Somehow, the passenger across the aisle from from me was vaping marijuana. There was no flame, but the odor was unmistakable, and there was smoke. Crew either didn't see or chose to ignore. We landed 10 minutes late (I'm assuming because of snow at arrival destination) and waited another 15 minutes at the gate for the passenger boarding bridge to connect to the cabin."
Cons: "Check in line took over an hour and almost caused us and several other passengers to miss our flights. Seats are cramped and uncomfortable. Hidden fees are worse than any other airline. Initial tickets are cheap but eventually cost as much as any other airline, I will remember this in the future and avoid booking with Frontier whenever possible."
Pros: "I was very pleased from check in to arrival. Seats are comfortable and appreciated being offered water. Very efficient crew and seemed dedicated to their job. Had no surprises since all the info was in the paperwork. Will fly Frontier next time also."
Pros: "Left on time, arrived early, smooth flight, good landing , excellent price"
Cons: "Smaller seating"
Pros: "Not much except for the fare"
Cons: "My husband has had two back surgeries within 3 months and has trouble walking. NO ONE would help us with a wheelchair. Kept saying they were too busy. We had to walk and and were almost the last to board due to the time it took him to get there. It was terrible service and those who saw him and turned us down should be ashamed."
Pros: "New plastic molded seats on the Airbus are much more comfortable than the old style seats. Flight cost was a bargain."
Cons: "Although the cost to book the flight was cheap, the costs added up with seat booking fee plus bag fees plus a charge for any drinks except water. No more freebies."
Pros: "We love flying Southwest and the freedom of it has become our gold standard. HATED: Baggage fees Narrow seats Charges for CARRYONS...REALLY??? And the deal-breaker for us... That will be $1.99 for your (mediocre) cup of coffee, please. Oh, yes...and the flexibility of Southwests no cancellation penalty... PRICELESS! Thanks for asking."
Pros: "The airline boards early so you can leave as soon as possible. Nice clean planes. Friendly staff"
Cons: "The seats were not very comfortable. You have to pay for carry-on and checked luggage. Then you have to pay for water. Might as well have use a different airline and payed a little more. The price of water and luggage would make up the difference."
Pros: "The price was good. Boarding was relatively painless and quick. The plane appeared to be new and was pretty clean. We were on time and even a little early."
Cons: "The woman behind the counter in St Louis was not friendly. I prefer to be able to use my TSA pre check status rather than wait in a security line for 30 minutes but for whatever reason Frontier does not offer that luxury."
Cons: "Horrible turbulence the worst I have ever experienced"
Pros: "Frontier was wonderful again. On time, great service, great price!"
Pros: "Pilot did good job and enjoyed the flight"
Cons: "Flights were cancelled due to ice in Detroit which is understandable, but Frontier couldn't rebook my flight until three days later! I am much wiser now as I realize that only one flight per day in and out of Detroit can really have a negative impact on one's travel schedule. The money I spent over those 3 days far exceeded the ticket price of other carriers."
Pros: "on Time."
Cons: "Check in by computer 24 hours in advance did not work. The guy in front of me at the check in line had the same problem."
Cons: "The service was very poor. From the airport Frontier employees to the the flight attendants. There is an additional fee and charge for everything. My flight was delayed for 2 1/2 hours and upon boarding we still sat in the aircraft for an additional 45 min -1 hour wait! NEVER AGAIN."
Pros: "Cheap and everything was fine"
Cons: "Make sure you don't bring carry on items and then get charged!"
Cons: "Don't be fooled! Their flights seem cheap, until you take the flight and they charge you for every little thing- checked bags ($25 each), carry on bag($$35!!), seat ($16, and no, there are NO FREE seats. They even charge you for a soda on the flight- no complimentary soda/juice). By the time it was all said and done, it would have been cheaper to take almost any other airline."
Cons: "Flight was cancelled due to mechanical reasons and no alternative was provided."
Pros: "The seats were clean."
Cons: "The ticket counter did not open until 1 hour before my flight was supposed to board. Although I knew my flight was delayed, the agent at the counter said nothing. Additionally they charge for everything, from your bag to water on the flight. The price is cheap, but not worth the hustle or inconvenience."
Pros: "Boarding was quick"
Cons: "Messed up name on ticket had to call to have changed (would have been charged online to do so) Only saw flight attendant once This airline really nickel&dimes you. Tickets cheap but you pay for absolutely anything you may need. If you travel with absolutely nothing than this airline may be good for you. This is my second time with frontier had poor to okay experiences both times, will avoid this airline in the future."
Pros: "it was a direct flight. It was the only carrier with a direct flight. The plane arrived with no difficulty."
Cons: "The Frontier website was misleading. On check in it asked to pick a seat assignment, which were charged additional money for. I tried to undo the seat assignment (after I went and read their policy that it was optional.) So the website is fixed, that it can not be changed. So I called Frontier and after a 45 minute hold time was told options (seat assignment) can not be changed and I had to pay for it. This added $24 each way for a total of $48 additional charge. Also only a small carry on allowed. so that added an additional charge of $30. The seats don't recline even a little bit. as it was an Airbus and not a Boeing plane. not as comfortable as Boeing. Less padding in seat also."
Airlines flying from St. Louis to Detroit have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights