STL - DTT
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STL — DTT
Jan 28 — Feb 41
Round-trip
1 adult
Economy
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Fri 1/28
Fri 2/4
Good to know
When to book flights from St. Louis to Detroit
Estimated round-trip price
Average price per month
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Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $51 or less one-way and $96 or less round-trip.
- The cheapest flight from St. Louis to Detroit was found 54 days before departure, on average.
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be August, September and October. The cheapest month to fly is April.
- Morning departure is around 2% cheaper than an evening flight, on average*.
FAQs for booking flights from St. Louis to Detroit
Top 5 airlines serving Lambert-St Louis to Detroit
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 30313 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Broken tvs, unhelpful staff, confusing communication preventing smooth travel experience.
Broken tvs, unhelpful staff, confusing communication preventing smooth travel experience.
There was an enormous line at LAX trying to check in and check bags. Fortunately the staff were accommodating and allowed us to check our bags even after the deadline had passed -- but it was definitely an extremely stressful experience!
Soooooo packed
Me and my son are first time travelers! And we had a AWESOME flight!
Pros: "The crew was nice."
Cons: "N/A"
Pros: "Good"
Cons: "Good for now"
Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Pros: "Delta flight are always comfortable."
Cons: "Not having a 3 hour delay."
Pros: "The crew and entertainment options are great. Relatively comfortable seats by today's standards."
Cons: "Literally any of our flights could have been on time. None were."
Pros: "Crew was gracious, kind, and accommodating; plenty of leg room and comfortable seat on the A321; liked the “My Flight” option on the screen"
Cons: "Real time video feed from cameras in the nose and underbelly of the plane in flight"
Pros: "I love the Airbus aircraft we were flying in. It is far superior to the boeing."
Pros: "Seat was comfortable and I got extra Biscoff Cookies"
Cons: "Great trip"
Pros: "Crew were great, on time, helpful, friendly."
Pros: "Quick flight"
Cons: "Coffee or beverage service would have been a nice touch."
Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Pros: "Flight from Detroit to Phoenix had larger plane and more entertainment"
Cons: "Seats are so narrow. I barely made connecting flight in Detroit and there was no transportation to the next terminal. You’re on your own getting there and I almost didn’t make it. Both Detroit and Phoenix have nothing but wheelchairs and people pushing? Maybe we Should get some rickshaws?!"
Pros: "Smooth flights and in time. Everyone is so nice. True professionals"
Pros: "We landed 45 minutes ahead of schedule."
Cons: "Boarding was rushed and we left the gate late."
Pros: "Nice suites though they feel a little cramped. Good for privacy"
Cons: "lounge in PEK was under renovation, temp lounge was not very nice"
Pros: "Emergency exit window seat"
Cons: "Punctuality 7hrs delays over 2 flights is unacceptable Ruined the first day of my trip"
Pros: "No major delays and able to make my connection. It was a standard flight without too much to report on"
Cons: "wish there could be less trash generated on airplanes. I notices that Flight Attendants on this flight separated the plastic cups from the trash, and I hope this got recycled."
Pros: "The entertainment was good."
Cons: "The check in and boarding process in Incheon was terrible! My flight ticket was printed and had the wrong name, which the agent at the check in desk did not catch. It was not until I went to the security line when they found a mismatched name. I was asked to go through security THREE TIMES. And then at the gate, I was supposedly "randomly selected" for ANOTHER swab/swipe security check. The flight itself was uncomfortable. There are not enough bathrooms for the number of people seated on the flight. The entertainment was the only excellent and recommendable thing about this delta flight."
Cons: "About 7 of 8 crew staff was ladies in their 60’s. Grumpy old women. In case of emergency I would help to help them instead of crew members helping me off the plane."
Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
Pros: "The KLM ground staff were extremely helpful and reassuring when there was confusion with my ticket."
Cons: "I booked KLM flights (Cork - Tampa return) but the planes were in fact Aer Lingus and Delta. So I have no idea what KLM is like. When I checked in at Cork the ground staff could only give me a boarding card for the first flight. For the second one she said I would have to go to the Delta counter in Amsterdam. It was difficult to find a counter there or staff as check-in was all by computer. The computer kept saying 'error' when I put in my code. I eventually was directed to a KLM desk (nicely hidden). I was told that my seat no longer existed. At this point the flight was ready to board. Thankfully the KLM ground staff were extremely helpful and reassuring and upgraded my ticket to economy comfort. On the way back, I could only get a boarding card for my first flight. The second two I had to collect at the boarding gate of the second flight."
Pros: "Nothing"
Cons: "We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system."
Cons: "They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware"
Cons: "Dutch sub titels on fims would be good"
Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."
Pros: "1. Smooth flight itself and informed by captain well on expected time of arrival with frequent updates"
Cons: "1. I already had a tight connection and let the flight attendant know that I was concerned due to the delay. She seemed very laissez faire and there was no information about the connections gate overhead or when I got off the plane. I think that if the flight is delayed, the airline should let passengers know where the close connection gate assignments are to save them time (my flight landed ten minutes after my connection was boarding). 2. The carry on luggage section was impossibly small so I had to gatecheck my bag and it took five minutes to get my bag back. Given the tight connection, this created additional anxiety."
Pros: "Lisa, the flight attendant, went above and beyond to help solve a situation that occurred during the flight."
Cons: "Enhanced security procedures are onerous and caused the flight to be delayed 20+ minutes. Too many TSA staff at PLN doing too many things horribly inefficiently. Extra precautions (testing a Ziploc bag of cookies and several chocolate bars for explosive materials) did not make me feel safer or less inconvenienced by the theatrics of security."
Pros: "flight was canceled"
Pros: "Couldn’t find a thing."
Cons: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"
Cons: "Layover"
Pros: "Airport was being remodeled so there was a bit of confusion and lack of accommodation but other than that the flight was good"
Cons: "We were arbitrarily re-seated due to equipment changes, back and forth and lost our original seat selection even though we wound up on a plane with the original configuration. An international call wait of 1.5 hours was required to just get us back into the economy plus section that we had originally paid for, Amsterdam check-in was chaotic. In-plane staff was not at all helpful with our desire to get seats on the outside rows of our section."
Cons: "Had a death in the family and no one would help me get back home"
Cons: "Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable."
Pros: "I paid only $100 more round trip to DTW from SLC then I would have with other carriers, minus the hassle of connecting flights and paying fees that they don't tell you about up front (like $25 for a carry-on bag, oh and a another $12 per leg for a window seat). My experience, like my previous Delta experiences was absolutely enjoyable. From the quick boarding, super friendly gate agents, and flight crew, to the free on board entertainment, Delta has won me over once again. Oh and did I mention how great it is to board a flight, relax and watch a good movie, take a small nap, and deplane at your destination! Awesome!!"
Pros: "Small cubicles are pretty comfortable but a little cramped . No they are upgrading their business class to larger "suites" and that will be good . The food is good but nothing to write home about . Your payment system works well but as usual there is a somewhat limited library."
Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Pros: "There wasn't much to like. Just about everything was wrong. The plane was a newish 787, so it didn't feel old. Boarding went well because we complained about how tired we, at 70+, were because the flight was late and we'd been standing up; this resulted in us being boarded with some of the latish priority passengers."
Cons: "Everything, really. The plane was very crowded; small seats, little leg room. The meals were mediocre and the cabin staff were just barely the good side of unhelpful, officious and unfriendly The flight was inexplicably 2 hours or more late in excellent weather. No apologies given, the flight that was originally scheduled for 8 pm left close to 11 pm. While boarding the only light is a purplish ambient lighting that made it impossible to read anything, including the safety material, until the inflight entertainment was loaded up (the lights are only controlled through software-actuated virtual buttons on the screen). The inflight entertainment system is hard to use, too, designed by idiots for use by geniuses. But the very worst thing was the stress caused by Virgin Atlantic in just about guaranteeing that we would miss this flight. On our outbound voyage in January, VA, for reasons nobody knows, booked an ADDITIONAL leg from JHB to CPT on BA at 12:30 pm, even though we were already ON the earlier 9:30 BA flight we'd booked and paid for. Then, when we didn't show up for this spurious flight (because we were already in the air) we didn't book (BA swears they have evidence that VA made this booking), our return flight CPT to JBG three months later was cancelled WITHOUT OUR KNOWLEDGE. If I hadn't been interested in knowing, the day before the flight, if the return BA flight had a meal, I would have showed up at the CPT airport in April and discovered that I had no way to get to the VA flight in JHB! As it was I spent an entire day trying to get back on the flight I'd already paid for. I advise EVERYONE who uses VA to reconfirm flights over and over. There is still no explanation for this. I will never NEVER fly VA again. They are not to be trusted."
Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."
Pros: "Flight attendant was very nice."
Cons: "My 6 pm flight left at 8:19. Debris wasn't cleaned from plane between flights. Want some French fries? Lady had two barking dogs in first class. I was in first class. It wasn't worth the extra money we paid to be in first class."
Cons: "turbulance"
Cons: "Told to drop down a class on arrival at gate."
Pros: "Very nice Flight Crew from Detroit to Las Vegas!!"
Cons: "The ground crew (in Detroit) were unfriendly and rude. I asked two simply which line I should be in, the First lady just ignored me, the second gentleman rudely told me where to stand. They were not terribly busy at the time and I politely asked as I was unsure which line to be in. The flight attendants (only from ORF to Detroit) also were unfriendly with an attitude. Just simple stuff. I asked for extra ice, she thought I said no ice. Simple mistake, no big deal but when I explained that I actually wanted extra ice she was perturbed!"
Pros: "Crew was very nice and tried to be accommodating."
Cons: "entertainments had many choices, but, almost all not to my liking. Sound quality was poor. I should know from previous experiences to NOT expect good food. The whole flight was noisy from the equipment not from passengers."
Pros: "Even though we had to tax over to the de-Icing pad before we could take off from Philadelphia, we were still in the air by our original departure time. Our flight was accompanied by tail winds that got us to Detroit early giving me plenty of time to make my connecting flight."
Plane smelled a little funny. Flight was 30 minutes shorter than expected, but gate was occupied when we arrived. Staff was great.
Cons: "Same old tiny uncomfortable commuter jet."
Cons: "First time we have flown First Class on American Airlines and service was outstanding and perfect! Thank you for an amazing experience!!"
Pros: "The speed at which everything was handled."
Cons: "It was great"
Pros: "The crew was great, the pilot was talented and the on boarding process was quick and smooth."
Pros: "Yes."
Cons: "I tried to mark all EXCELLENT, but I couldn't get the circle to color in the circle excellent."
Pros: "Timelness"
Cons: "More leg room"
Pros: "Nothing"
Cons: "Maybe had a flight crew on time and a plane that wasn’t 30 years old"
Cons: "Flight delayed 24 hrs"
Cons: "2 hour delays on both flights of a round trip"
Cons: "4 hour plane availability delay - of course planned on weather but not planning"
Pros: "You got us there safely."
Cons: "Not sure who is at fault for running out of de-ice solution, but keeping us sitting on the tarmac without air ventilation for almost 3 hours... with only an apology and a last minute glass of water? that was terrible customer service."
Pros: "A cheap option to upgrade to 1st was offered that ended up being a net 0 cost upgrade for me so I took it. Comfortable on an old (but oh so nice) aircraft."
Cons: "Arrived 30 minutes early to the airport but then had to sit at a remote pad so that we ended up being 5 minutes late to the gate. A short transfer was made even more difficult, and a massive waste if time and fuel sitting and waiting. Figure out your gates early and better, and move around if needed. At the very least, bring up some stairs and buses to get passengers to the terminal and then tow the aircraft in when you have a gate available."
Pros: "I fflew Delta last Nov. Had meals movies dinner inks etc. American I am serv d beverages no meals and no movies. Getting ridiculous"
Pros: "Great seats in first class"
Cons: "N/a"
Pros: "Everything went smoothly."
Pros: "We received an upgrade for our seats, during the flight the staff were very attentive to us. The flight was quiet and calm."
Pros: "Great staff"
Cons: "Old plane, interior plastic yellowing, engine noise in rear."
Pros: "Snow ruined flight. Crew was great."
Cons: "No entertainment with this flight. Cookies good."
Pros: "To be fair. The flight is only 50 minutes. By th time you get a drink it's time to land. It is completely unfair to the staff to have to do that. A flight like that. Have a box with a snack and some coolers that have 5 different beverages. I wouldn't even sell booze. I person can hold out for a flight that shot to get one on the connection or in the terminal."
Cons: "It's always a cramped flight. Nothing to be done except use a bigger, more spacious plane. The good thing is it's the fastest way to get to Chicago from where I lived it would take 6hrs by car."
Cons: "A few issues: 1) I was not given seat tgth with my 9 year old and was not helped in finding seats together 2) they lost my bag after I took it through customs and I'm still (a week already) waiting for it."
Pros: "Got to La Guardia almost 26 minutes early but then waited FORTY minutes for the gate!"
Cons: "AA needs better coordination with the horrible La Guardia airport"
Pros: "Flight was on time, staff was friendly and boarding was organized."
Cons: "I'm a small person (5'-2", 105lbs) and I didn't have room to breathe in that tiny little seat."
Cons: "The big delay (almost 4 hours) makes me loose my trip to Canada on the same day."
Pros: "Arrived to the airport well ahead of time and encountered lines so long that we were not able to make our flight. Only 2 attendants working and so many people had to be rebooked we didn't get another flight for 3 days. Did I mention I was traveling with a baby?"
Pros: "On time arrival"
Cons: "Everything else"
Pros: "The AA app for entertainment works well, friendly crew."
Cons: "The flight was delayed 90+ minutes, yet they didn't tell anyone until 90 minutes prior to departure. They knew of system delays and should have updated many hours before the flight but they didn't and had us all there very early waiting around doing nothing."
Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."
Pros: "Snacks and Beverage"
Cons: "Delays"
Cons: "Everything was great."
Cons: "Only suggestion would be to make the connection process a little easier. If the passenger doesn't speak English, the fact you need to print the international ticket in Miami, then re-enter at checkpoint might create confusion."
Pros: "The flight attendants were great and very friendly!"
Cons: "The wifi wasn't very good so I couldn't access the in flight entertainment I also had my own snacks so I didn't buy any food"
Pros: "Always on time and always comfortable."
Pros: "Non stop"
Cons: "Airline"
Cons: "Boarding took forever, the flight was over 2 hours late which caused me to miss my connecting flight and my military orders were not honored - I still had to pay extra to take all my gear back to my duty station. Never had that issue with any other American airline."
Cons: "Old plane, no entertainment"
Pros: "Good crew."
Cons: "The plane was delayed for two hours!"
Pros: "It was very smooth once we were able to take off!"
Cons: "We were delayed in the plane almost an hour with no cool air. They had technical problems."
Pros: "I don't know how airlines get away with all the stipulations and regualations they have in the buying process there is. Otho g I like about the scam artist they are"
Cons: "The fact they they can just make it a policy and then because the employees have to have a job and enforce it blows my mind. 200 dollar transfer fee plus the difference in the ticket when it's over two weeks in advance. You people are scam artist"
Pros: "You provide me with the best ticket prices and to me that was the the most important part of of the trip thx"
Cons: "The airlines charging for your luggage"
Cons: "We were delayed for 4 hours, due to a mechanical issue. We were not given any forms of reimbursement. I would like a 500.00 voucher."
Cons: "Delayed three separate times, American Airlines employees were rude when asked why the flight kept getting delayed. Arrived 3 hours later than expected."
Cons: "Flight from Ny to Detroit was delayed for 2 hrs. Coming back was worse after multiple delays, they cancelled the flight. they put me on a flight for next day with 2 connections which will reach ny almost 20 hrs later, no aplogises, no hotel room. After more calls put me in another United flight later that night which also finally got cancelled. I had to book a new flight with delta and paid $460 on the spot for that. Still awaiting my refund from American for the return leg which was cancelled and left a lady traveling alone stranded at Detroit airport in the night. Apology or compensation -- forget it, you will never get that! Only now if they can refund my cancelled flight..."
Pros: "Finally getting to my final destination and out of DFW."
Cons: "The flight was originally scheduled to take off at 8:20 pm, but due to several delays did not end up getting off the ground until after 11 pm. After being in the air for about 45 minutes we were informed that there were issues with the engine and that we would be turning around and heading back to Dallas. By this point it was after midnight, and although I was appreciative that safely is a priority, there was no communication as to what the next steps were. After landing we were finally told that we would have to deplane, and after we sat around the gate for awhile we were informed that the flight would be delayed until 5 am. Being 12:50 am at this point a hotel would have been nice, but we were informed that AA was "out of hotels" but that if we wanted we could have a $12 food voucher to use at the one restaurant that was open several terminals over. The AA employee assisting in handing out the food vouchers seemed extremely unapologetic about the situation which didn't help with the frustration everyone was feeling. I will not be booking with AA again, and will be passing along my negative experience to family and friends. It is worth spending the extra money on a ticket for an airline that is more reliable with better customer service."
Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"
Pros: "We arrived safe."
Cons: "Departure 1.5 hours late. Missed connection. Travel took 16 hours instead of 6 hours."
Pros: "We arrived safely"
Cons: "Delay disorganized staff that was not friendly or helpful lost luggage"
Pros: "All great."
Cons: "Plane out dated . It was sad. Tinny seats. And again they boarded all group 1 at once. And all of group 2 at once. Should of done by so many seats\rows. It was horrible. I wouldn't fly American again. Unless I won a trip"
Cons: "The only reason for the one star, is that there was no entertainment or did on the flight. So those categories didn't apply. For me, in my flight experience, it's to get to where i need to be and not to be entertained. Food and drinks aren't needed, I can get that when i get to my destination."
Pros: "Very good no complaint at all"
Pros: "Left early and arrived early!"
Cons: "WiFi didn’t work"
Cons: "Not delay the flight causing me to not have enough time to connect In Frankfurt."
Pros: "Travelled with my 3 children they had a blast with the comfort and entertainment , next to the amazing professional staff!"
Cons: "THey would have loved the additional choices for food items...."
Pros: "The United staff and flight were great, no complaints. We arrived a few minutes too late for my partner to check in with his luggage so they even arranged it so that he would be able to still catch the flight but the luggage would be sent on the following flight. Definitely saved us from the stress of having to be split up and worried on when there would be room for him to catch an alternate flight."
Cons: "My complaints are with Newark airport (EWR). The AirTran took over 10-15min to arrive and when it finally did we had to get off and wait for another one which didn’t have space for everyone so a group of us had to wait even longer for the next one to arrive. A guy said he missed his flight last time that happened. They had more trains going to the parking lot for customers leaving the airport than they did for people catching their flights! Then there was only one security check in line, even for expedited check in. Despite allocating extra time for our overall commute, we still made it right on time for boarding so make sure to give yourself PLENTY of time when dealing with EWR."
Pros: "Lots of leg room for a regional jet."
Cons: "AC was not very good. Very warm on flight."
Cons: "Did not board flight due to above Billund to Frankfurt flight being delayed and causing me to miss this flight."
Pros: "The best part of this flight was getting off the plane and vowing never to fly United again. They, in this experience were no better at doing their job - getting people from one place to another on time with a little comfort and dignity - than the cut rate guys. Miserable 13 hour trip for what should've been 4 hours in the air."
Cons: "13 hours of travel time for what should've been 4 hours on two planes. The first was staffed by a miserable crew who seemed bothered by the notion of having to deal with passengers. The second was staffed by a crew who couldn't see the passengers scrounging for anything to cover up with to keep warm. Both crews lacked any sense of pride and professionalism. Add delays to that and you have a sum total of a miserable trip home."
Pros: "Nothing"
Cons: "The fact my luggage didn’t arrive with me in Detroit and that we were 30 min late and couldn’t get off the plane because of lighting like come on!!"
Pros: "Overall service at was very satisfactory on all the sectors. In-flight service was excellent. Lounges were good at Mumbai and Frankfurt. Pl. see my comments about United lounge at Chicago."
Cons: "I was denied an entry to the UNITED LOUNGE at Chicago Air port. The lady stated that this lounge is only for the departing passengers! She scanned my boarding card.and I said to her that I am departing to Detroit. She said I can enter if I am a GOLD card member or purchase a day pass for $59.00. I declined. I am under the impression that United is a partner of Lufthansa.and that they should honor the same Business class privileges as Lufthansa. I found it rather discriminatory act on the part of this particular employee of the United lounge at Chicago airport. Pl. bring it to the attention of the Lufthansa and United . I will appreciate follow up on this matter."
Pros: "Quick boarding, departed on time, arrived early, good cabin communication"
Cons: "This is a very cramped commuter jet, just one flight attendant to serve entire plane, she came by once for drinks but not a second time"
Pros: "Boarding was quick and the crew was attentive"
Cons: "The flight left an hour late. When arrived in Detroit the ground crew left our bags on the plane. It took over another hour to figure out what happened. The attendant was not on duty."
Pros: "the fact that the flight arrived on time without delay and the gates were easy to locate."
Cons: "How on earth did my i arrived lagos and only one out of my two bags showed up, i have to extend my stay in lagos and hoping my bag will come the next day, i have to pay $100 extra just to extend my one night hotel booking to two nights."
Cons: "Our flight was delayed. We did not make the connecting flight. They would not provide us another flight same day or money back or money for the rental that we required."
Pros: "Nothing really everyhing was mediocre."
Cons: "Delayed baggage, smelly flight, food"
Pros: "Fast boarding."
Cons: "The flight was half empty and when I tried to move a row ahead of me (from economy to economy plus), the flight attendance rudely told me I had to move back to my seat since the economy plus seat was $70 more. However, a reasonable airline would upgrade their customers to first or economy plus to not only appease their customers but to fill some empty seats. Therefore, I had to spend the entirety of my redeye flights crammed next to someone while I was looking at an almost empty economy plus section. Also, we boarded earlier than expected but we spend an extra hour on the flight waiting to take off. I would not have minded boarding early if we had taken off early, but we took off an hour later."
Pros: "The crew on the plane was nice and helpful."
Cons: "I understand pretzels for the most part are allergy friendly however I have a gluten intolerance so I couldn’t have them and i couldn’t download the United app because there wasn’t WiFi available anywhere in the terminal and there weren’t any charging stations."
Pros: "There were five flights out of our gate and we couldn't hear who was supposed to board because three people would be cross talking at the same time. All united flights."
Pros: "It was a quick and safe flight. We had two drink offerings and multiple water offerings. That was very nice. The foot space was actually more comfortable than expected."
Cons: "It's not that I didn't like the flight, it's that it is just normal."
Pros: "Service was excellent"
Pros: "That I didn't have to walk to Fargo. I wasn't dragged off a plane."
Cons: "3 flights to Fargo were cancelled. I was told I would not get to Fargo until 32 hours after my original time I was suppose to land in Fargo. After spending a fair amount of time on the phone with customer service I was able to get me on a Flight to Minneapolis that did not arrive till 1:30am then had to take a rental car to drive 3.5 hours to make it to my destination. I was not compensated for any of this. My return flight from Fargo to St. Louis was also Delayed. Both from Fargo and from Chicago. I have never experienced such poor scheduling from an airline or as many delays or cancelled flights in just a few day period."
Pros: "The staff was great!!!"
Cons: "The food needs improvement."
Pros: "Flight was timely"
Cons: "Staff was extremely rude"
Pros: "I managed not to use toilet."
Cons: "An epic storm (April 27-May 4) caused my bicycle tour across MO to flood out during our trip. Rescheduling my flight back to CA cost &230..same price as RT. Gouging people leaving a massive flood! The governor of MO declared a State of Emergency yet my trip cancellation insurance didn't cover what was clearly beyond my control. I'm left with some hard feelings."
Pros: "Staff very friendly as always."
Cons: "Delayed flight. Paid for Wi-Fi and it cut out halfway through the flight and was extremely slow so I wasn't able to get much work done. Not worth the purchase."
Pros: "smooth flight, good service"
Cons: "hold up to board family with 2 much luggage, overhead bins 2 small"
Pros: "I liked that I finally made it home despite all the drama."
Cons: "I didn't like that I booked a flight nearly 2 months ago to only find out I didn't have a seat. I do understand its legal but I don't get how you are putting customers first by causing this drama. I understand how that DR felt when your guards ripped him out of his seat. I spent nearly 3 hours trying to find babysitters and alternate rides all while the snotty lady at the desk kept saying "you may not be flying out today but I cant tell you for sure". So to insure the bottom line you overbook then bump people at your leisure? This little game effects many lives above and beyond just the passengers. I don't plan on booking with United ever again. Why would I? There are many other options that take customer service more seriously. I would love to speak to someone higher up in this organization. But, im sure that will never happen."
Pros: "Professional staff, landed safely, the NY skyline is gorgeous"
Cons: "Had to get on a later flight, TSA sucks as usual, I'm too tall for that plane"
Pros: "Fast"
Cons: "Small plane"
Pros: "For the most part the ride was nice."
Cons: "Seats were so small"
Pros: "Kind flight attendants"
Cons: "Nothing"
Pros: "Because of a 10 minute fix, we had to wait an additional 40 minutes for paperwork. I missed my connecting flight because of this."
Cons: "My friends dad passed away and was unable to get money back to go to his funeral. Plane was a small express plane which was never mentioned. Had to check bag because overhead bins were too small. No wifi. Dad and Kid took my assigned seat."
Pros: "I liked that when the plane actually arrived to newark that the boarding was swift. The pilot and flight crew were good."
Cons: "The plane was late. I flew out of Detroit because it was cheaper than flying out of Cleveland where I live. So due to this flight being late I had to pay more then expected to get my car out of the parking garage and got home an hour and a half later than expected which got me home at 3am versus 130am (original time I would have been home IF the plane would have been on time)."
Pros: "Flight was pleasant."
Cons: "My luggage was left behind and it was an awful experience! My medication was in my luggage and could not use it which made me suffer tremendous pain and discomfort. No one got back to me to offer compensation!"
Pros: "Both flights left on time and arrived at least 20 minutes early. My bag arrived at the baggage claim ten minutes after I arrived, and all went very well. I'm grateful."
Cons: "All was perfect"
Pros: "Everything was great on the flight- we even got a snack ( stroopwafel cookie reminiscent of when I lived in Amsterdam ) and a drink. I haven't flown united in a while and was pleasantly surprised."
Cons: "Nothing but my flights were short ( under 1 hours)"
Cons: "Very long delay"
Cons: "Completely missed meeting due to 6 changes made during flight - Ask for a refund of some sort and non was given - not even air-miles or ticket recognition. Customer service from United was almost non existent. Will not be flying with united ever again."
Pros: "Good"
Cons: "Good"
Pros: "I have absolutely nothing to say good about this airport"
Cons: "We were canceled (our flight in Newark) were herded around like cattle and then left to fend for ourselves .. With no apologies .. We got jumbled around to three different flights until we found one that would fit they try to get us on one flight and boarded in like 45 minutes and there was no way were going to make it manageable us around again , it was awful.."
Cons: "Little more time between flights would be nice"
Cons: "Flight was cancelled. I am still stranded and was given no accommodations so had to pay for a hotel in addition to costing me a full day's wages in missed work. The United staff I spoke with by phone and in person were neither helpful not pleasant. I will go out of my way to never fly United again."
Cons: "Didn't make it"
Pros: "I like the seats and the leg space .they were very comfortable ."
Cons: "No comment"
Pros: "The crew on United was very helpful on my July 2 flight"
Cons: "You sold me a ticket on Lufthansa. When I got to Charles De Gaulle airport in Paris I waited 45 minutes in line to check in with Lufthansa. When I got to the counter they said they had no record of my reservation. When I showed them the Lufthansa reservation they told me it actually was for a United flight, even though it clearly said Lufthansa . I had to wait another 45 minutes in the United line to retrieve my boarding pass, then about another hour to go through passport control and security. I barely made my flight. I will never make a reservation through Kayak again. I am deleting your app."
Pros: "Quick, comfortable, smooth, and pleasant"
Pros: "Price was lowest for that date and itinerary."
Cons: "Feels like United is second class compared to other carriers. I purchased this for my Morher-n-Law who rarely flies was traveling by herself. there were 7 gate changes 3 day of. I Was very concerned if she would make it."
Pros: "We experienced a lot of turbulence during the flight but the pilot handled the situation extremely well."
Cons: "The turbulence"
Pros: "The seats were more confortable. They could be a bit taller for head room but space between seats and the width of seats were very comfortable."
Cons: "The crew seemed very unpleasant. The guy (head crew) was very rude. When asking us to do things he just said it with a tone that was very unneeded. You could tell he didn't want to be there. The lady flight artendant was nice just facially her expressions make her look stand off ish. They talked about passengers to each other in the aisle ways and made comments that "they've talk to this lady each several times and she's not listening". Seemed like private conversation they could try and have."
The plane was extremely cold, which made it even more difficult to sleep on the red eye.
3.5 hours late and took 40 minutes to get to gate after landing. Frontier is a mess.
Leave on time and not wait for 40 minutes to be unloaded. Also I was throwing up for most of the flight but unless I wanted to call the paramedics, I was to stay in my seat.
Cons: "SERIOUSLY, no WiFi purchase option??!"
Cons: "Missed the flight"
Pros: "The flight attendants were pretty nice and attentive. The captain was good at keeping the passengers updated."
Cons: "The 2 hour delay was not fun while we sat waiting on the airplane. I realize this is not the crew’s fault."
Pros: "Cost of flight."
Cons: "The seats in a A320/321 are not adjustable. A much longer flight then a couple of hours would be tuff."
Pros: "Crew did fine. Flight was on time."
Cons: "The area I sat in smelled of vomit upon boarding. In addition sat next to a child that pooped himself about 15 minutes after takeoff and his parents neglected to change him for the remainder of the flight. One of the adult beverages that I attempted to order was in the menu, but no longer carried."
Pros: "Frontier Airlines has such good prices & the customer service is unmatched amywhere else"
Cons: "There is nothing that I think could have made this flight better. Great experience"
Pros: "This is frontier airlines. They don’t get in a hurry, but they get the job done. Remember what you paid for."
Cons: "No soft drinks included with flight."
Pros: "Like low airfare."
Cons: "Don't like having to pay for every little thing, like carry-ons, sodas + snacks on trip, and seating. Feel nickel + dimed to death, negating savings."
Pros: "Getting off the plane."
Cons: "Missed my flight because lack of people to check people in. So slow. Waited 25 minutes. Figured I missed my flight since the board said on time. It was 2:25. Asked if I could get on 7:30 flight. Took computer 10 minutes for her to see and book. As I left, she said the 2:30 was still boarding. I said, oh, do you think I could still make it? She said the plane was still loading and running a bit late, but impossible to get on because I was booked on the 7:30 flight. I will probably not fly Frontier again. 4 hours later and $50 dollars in the hole for food and drink sitting here dreading my middle seat and no room to move for 2 hours. Then, have to pay for a Lyft to get to my car because my cousin was my ride back to her house. I sure do miss the old Frontier."
Pros: "Very cheap"
Cons: "Very uncomfortable no elbow room or leg room and the chairs are hard."
Pros: "The staff that handled baggage was nice. Also, I liked that we made it safe."
Cons: "My flight was supposed to leave at 3:50...I got to the airport and went through security before I found out that my flight was delayed until 7:30. The flight kept getting pushed back. I waited 8 hours before the flight took off. There no outlets anywhere...leaving customers at a disadvantage because with our delay, our electronics were all almost dead or dead. There were no food options. We were supposed to get a voucher, and I have not received it. Lastly, after waiting over 8 HOuRS, we still had to pay for snack and drink. I was ripped off and will not be flying with Frontier again."
Pros: "Staff was efficient, boarding and exiting the plane was quick and easy. Size of overhead bins seemed to be larger than other planes I've been on."
Cons: "I didn't like that soft drinks were not included... And I prefer having a small TV to help pass the time was they do on other airlines."
Pros: "For a budget airline, the seats were more spacious and much cleaner than the budget competition. On board plane crew was fantastic."
Cons: "Plane was delayed and little to no information was given at the gate that there was a delay, nor an expected time of departure. Only info was in the form of an email, which was sent after the plane left. Ridiculous!"
Cons: "The flight was delayed 4 times. Over 6 hours later, with no explanation. Causing me to pay for a hotel room that I didn't stay in. Miss a meeting for myou business. Costing me monry. Horrible."
Pros: "Low fares"
Cons: "The almost 1-1/2 wait to check in luggage. I realize they say come 2 hours prior, but didn't anticipate that I would spend the bulk of the time checking I. Bags. There should be 2 separate check in"s, one for. Aha and one for people buying tickets."
Pros: "Seats are very comfortable."
Cons: "I don't like that by checking in early, I ended up at the back of the plane. I understand you are trying to get people to buy seats but if they haven't by check in, they aren't going to. Early check in should get better seats, not the back of the plane. Our takeoff was delayed by 30 minutes with no explanation. we also had to wait 30 minutes for luggage, again, with no explanation. Others had to wait longer as they got to baggage claims before us."
Cons: "It's a sham to offer an "inexpensive" ticket price, when that payment only ALLOWS you to pay additionally for your seat! checked luggage! carry-on luggage! any and all food and drink on the plane! The trip ended up costing us twice the ticket price. When we landed in Phoenix it took 45 minutes to get our luggage because they were short on workers, so the same people took our luggage off the plane, then loaded the next flight's luggage on the plane while letting ours sit in the rain, before bringing us the off-loaded now wet luggage. Flight attendants barely do anything! Mostly they stand - or sit - around in the back talking and laughing amongst themselves. Never again!"
Pros: "The initial fare seemed reasonable but they charge you for carry on as well as checked baggage big time."
Cons: "When we checked in for the return flight EVERY SEAT had a price tag, and the implicit threat was that your may not be seated together if you didn't pony up."
Cons: "Canceled my flight eight hours before "supposed" weather even hit and had no other flights to put me on. Ended up having to cancel my entire weekend trip. Customer service was not friendly or apologetic!"
Pros: "Both flights felt like there wasn't a sense of urgency. Although my flights went smoothly personally, others fell victim to the extra fees for not checking in a bag ahead of time. The customer service when checking into the flight to Detroit was appalling, however. The reps made us check in at a certain time and then disappeared when that time came, leaving a brand new employee to himself and I'm assuming a manager with his arms crossed. Not engaging his line, letting them know he'd be right with them. Customers frustrated began cutting the line and it's understandable, getting charged up to three times as one put it for the same bag. All that aside, I liked that I could pick my seat and naturally chose the front of the plane. The crew on way home was amazing! Very friendly and kind hearted."
Pros: "The seats weren't terribly uncomfortable"
Cons: "Paying for carry-on. That added $85 to my total cost. What a rip off. Are we not to travel with any sort of luggage now? How ridiculous. I am still angry by that. When you add that cost to the ticket price it was by far the most expensive and not even a cup of water was added as complimentary. Like I said, you won't catch me flying with this airline again. Frontier is blacklisted with Spirit airlines. You only get one chance in this business."
Pros: "Very nice flight and crew. The gave me priority seat and boarding because I'm military as well as 2 free carryons."
Cons: "Only thing to make it better would've been wifi"
Cons: "How is it acceptable to place someone who is highly allergic to dogs right next to a lady with a service dog on the flight? I spent 25 bucks to upgrade my seat to avoid the nuisances of an everyday flight. I didn't think I'd be stuck next to an animal. How is it acceptable to not disclose that I'd be stuck next to a service dog? I was miserable the entire 2.5 hour flight back to denverz I am extremely irritated."
Pros: "The actual flight is fine. The leg is just about 60 mins and the price of the fare is the most attractive portion. For $50 RT, there is not much to expect when you fly a discount carrier. What made the trip a bad experience was the return flight, where two consecutive flights were cancelled with no clear explanation to the reason (definitely not weather related). To reach my destination in time, a separate one-way ticket had to be purchased at an alternative near by airport. Frontier is certainly a low cost carrier, but not very reliable to Reach your destination"
Pros: "The quick refund"
Cons: "The flight was canceled due to weather (obviously nothing Frontier could do about that)... Our bags did not even make it to the plane we were supposed to board and were misplaces for a week. Baggage staff was rude and unhelpful."
Pros: "nothing, we got text messages, rarely was there any personnel at the gate."
Cons: "everything"
Pros: "Short flight"
Cons: "Hidden fees, had to pay $45 to check my bag which equals $90 round-trip, don't even get a complementary beverage or snack . My plane ticket was $200 round-trip but I had to pay $90 just to carry my bags on… That is absolutely ridiculous. I'm never flying front tier airlines again !!"
Pros: "good communication about short delay"
Cons: "seats are really uncomfortable!"
Cons: "The disorganization checking one check bag. I arrived in plenty of time. Very long line to check the bag (no skycab available). Majority of people in line arrived with only a short time before their flight and had to be rushed ahead of me to get to their flight on time. I finally arrived to the front of the line after about 45 minutes and 50% of the people behind me were on flights leaving in 30 minutes or less and had to go ahead of my husband and I. They obviously did not arrive with the advised amount of time allowance. It wasn't my fault I arrived with plenty of time and I had to deal with the verbal abuse from people having to go ahead. Maybe if they missed their flight, next time they would arrive earlier with enough time. It sure wasn't a very pleasant experience at all."
Cons: "In AZ visiting flare up heath issue cause concern for me to want to wait a few days to travel, I called in advance to change flight 1.) Couldn't get an American worker on the phone, workers are in the Phillipines! 2.) The rep stated a doctors note was necessary and I would pay $99 but if I couldn't provide a doctor's note then it then was $99 plus any amount over the cost of ticket. 3.) Loss over $350 on the trip departure flight from DTW to PHX. 4.) Charged baggage fee and never went on a flight"
Pros: "The price and and the ease of connections was great,"
Cons: "The layovers of over 6 hours were not great and the flights back home were both delayed, but not much."
Pros: "We landed safely"
Cons: "The flight crew was atrocious. They were rude when they spoke to us and when I asked for refreshments they turned around as if to get them for me and then the lady sitting next to my husband had to get their attention again to ask a second time if I could have water and Chex Mix so I could take my medicine. I have serious health conditions and I couldn't even get water without paying $3 a bottle. It is disgusting to me that we are charged for flight and then charged for Refreshments during that flight. Any other Airline who charges for a seat to take you to your destination includes at least drinks and nuts for free but not you."
Cons: "The flight was delayed several times, never even offered a free drink for the trouble"
Cons: "Fronteir created new seats that do not recline, are quite thin and small tray tables that don't lock. The consequence is that the man next to me couldn't lean back enough, so slumped onto me most of the flight. A one year old behind me constantly pulled up and down the unmatchable tray table and kicked my thin chair -- so I felt every little tiny foot. The stewardess refused to give us water when our row asked and they forgot to call boarding zone 2 when boarding so it was a mess. I would say Frontier was a terrible airline. Their discounted prices are a farce as they charge for a seat and carry-on luggage, so I may as well have paid for a regular fare from a more comfortable airline."
Cons: "Frontier has a ton of hidden fees...including no free drinks/snacks on the flight, fee for carry-ons. Seats do not recline so you're stuck in 1 position the whole flight. Tray tables were the same size as an iphone."
Cons: "The flight was delayed a few hours. It took forever to Get out of the gate. It took an hour once we landed to get in the gate and deplane. I was given a seat on the computer and then when I got on the plane there were two people with same seat. The floors and seats were unbelievably dirty as well. I have never seen so much trash and crumbs everywhere. It was an awful experience. Our trip to Vegas the first night was ruined because we were planning to see a show Thursday evening and landed two hours late and could have possibly made it but we sat on runway for an hour before deplaning."
Pros: "Frontier staff tried their best to keep people in good spirits..."
Cons: "2 hour delay, I was freezing cold on the plane and the attendant said that they didn't have blankets. They pushed the alcohol sales and we were not even offered a bag of peanuts."
Pros: "the crew made the best of a miserable corporate policy; the baggage arrived - 45 minutes after landing."
Cons: "2.0 hours late boarding; boarded 2x; lousy information; surly condescending station manager; insane baggage counter hours; no connection information in flight despite airline full responsibility for everyone on the plane being behind schedule.; connecting flight still at gate when 10 people tried to board and were not given access until a near riot occurred; no one seemed care at all. A woman with 5 week old child, a senior citizen with a cane, a woman recovering form surgery all RAN from gate to the other (about 1/2 miles) only to be told they were too late, the terminal door was closed. Only after pounding on the door, cajoling the customer service people 10 feet away and telling 50 others waiting in the service area did the door open!"
Pros: "The boarding process was easy and organized. They were also on time."
Cons: "They charge for everything. I pre checked my bag at a cost of $70. If I had waited to do it at the airport it would have been $90."
Pros: "Plane was clean. Seats were very comfortable l, but not much leg room"
Cons: "They charge for for everything on this flight. Checking in - it cost $35 to check your bag in - $40 of you want to board with it! I do all the work and I have to pay more? Then to pick a seat - any seat - it is another $5 - $25. I understand that for premium seating (ext, etc) but any seat? Finally - drinks and snacks - that costs money too. While the fare looks cheap - beware of all the add ons. At a minimum, you have an additional $70 to $100 to the price of the ticket This does not turn out to be a cheaper price....beware."
Cons: "I was told my carry on bag was not a carry on and I had to pay 40 dollars extra to have it put in the cargo hold. When I looked at the other passengers bringing on their carry on bag which was the same size as mine I felt I was ripped off for an extra fee just to make money off me. I will never fly frontier crappy airlines again."
Pros: "The flight, the crew, the updates from the airline and Kayak was great. Frontier is a great company and very affordable."
Cons: "The airline increased the bag fees for the summer without an obvious communication. Very unfair and un professional from such a company. I paid $10 extra than 5 days before. The only problem with Frontier is that to check in bags there is only 1 maybe 2 people taking bags for full planes at least 100+ passengers. As it is cheaper and better to check in bags than carry on the airline should make this proccess more efficient. I spend at least 20-30 minutes to check my bag each wat ok my last trip. Very unefficient!"
Pros: "Flight was very cheap."
Cons: "Flight was delayed by three hours, we weren't given notice of this until AFTER the time we were supposed to start boarding. We were promised breakfast/lunch vouchers and a voucher from Frontier, however we never received the breakfast/lunch voucher...so people sat around waiting for this voucher instead of going to get something to eat on their own. I did receive a flight voucher for another flight with frontier for $25 off, but I must book in 90 days. I understand flights will be delayed time and again, but it was how they handled the situation, how we were promised vouchers we did not receive and how we were NOT notified earlier of our delayed flight that I was upset. Airlines should be upfront with their customers who may be traveling for time sensitive events."
Pros: "The Staff was friendly"
Cons: "the flight was only cheaper until you had to either check a bag or pay to carry on! Pay to drink a soda or anything! The seats are the most stripped down uncomfortable airline seats I have ever experienced. After all the add on costs, there is no value in the cramped, crowded, uncomfortable flight. Also, on every flight at least half of the passengers were not aware of the baggage policy until it was too late to check it for less money and had to pay extra to carry on. To top it off, we had to change gates at the last minute, resulting in having to go out of the Domestic terminal and sent us all back through the check in!!! We should have at least been able to fly through the pre check if not rerouted us through another way that did not require the total shoes off, open bags, metal detection all over again!!!"
Cons: "The flight was delayed and the airline charges for everything. They tried to charge me for my CARRYON bag which is hilarious, and I proceeded to say I would not pay that charge. The attendant let me board the plane anyway and I put my carryon in the overhead without an issue, which deeply concerns me. It seems as if Frontier arbitrarily tacks on that charge, tricking their customers like con artists who will fall for this absurdity. The air conditioning did not work well and they almost forgot to give us water. Maybe they even charged for the water. The attendants were rude. Dont fly Frontier unless you really really really need to save a dime or two."
Pros: "...the ticket agent who got me checked and put me through priority TSA so I could make my flight!"
Cons: "The assistance of a front counter agent was horrible and made inappropriate comments to me due to me being late to my flight which was due to a faulty shuttle and short staffed rental service as if I was aware of airline policy! Even though I wanted to avoid all of lines to check in (only carry on bag) but all kiosk where out of service which why the lines where so long...the snide remarks and rude comments were not appreciated especially in front of other patrons, thank God another agent to assist me after the line agent moved me another customer up due to our flights."
I like that the flight was on time. Enforcing the mask mandate could have been enforced better. The flight attendant should not have to beg passengers to keep their mask on their faces. I saw the flight attendant pleading with a passenger multiple times to put their make on their face. The passengers who violates the policy repeatedly should have have been detained upon. arrival and received a penalty for their repeated violation of the mandate. Otherwise it becomes a joke!
Spirit cancelled my flight from Detroit to Vegas. Getting a refund is seemingly impossible and my trip had to be cancelled. Didn’t get a chance to fly back from Vegas to Detroit because of this reason. Will not fly spirit again.
Pros: "Yes"
Cons: "Overall great experience. Thank you."
Pros: "Cheap overall price, no frill airline"
Cons: "Crew seems jaded, no food or drinks at all, seats are very uncomfortable, very little area at kiosk when you check in."
Cons: "I understand that delays are part and parcel of the flying industry, but, who would update passengers? Had I not checked the flight status on google I would have never known. When we purchase tickets we do submit an email id, don't we? Then why is it so difficult to just send updates to that email. It was not until I subscribed to Spirit Airlines flight updates that I was issued updates that were late and outdated. For example: I got an email at 10:50PM that the flight take off was at 11:11PM instead of 11:56PM. I know it is imperative that passengers reach the airport atleast 2 hours before take off. But who would imagine/expect Spirit not to accommodate help when the TSA check to their terminal is closed."
Cons: "I payed extra for a big seat up front by the window and when I boarded the plane A young woman was sitting in my seat with 2 german shephards by her seat asking if I wouldn't mind switching to the ailse seat to allow her dogs more room. Being polite I went along with it but was annoyed the whole flight. her dogs were spilling into my seat and had the pleasure of dog breath wofting up to my seat and a shephards head resting on my ankles half of my 5 hour flight. Noone on the crew seemed to think this was out of the ordinary however. Will be avoiding spirit from now on. Not paying an extra $100 dollars for that kind of situation."
Pros: "Here's the thing... With Spirit you know what you're getting. It has the least leg-room of any airline in North America and virtually no services. If you're bringing a bag of any kind you may be better off traveling with a competing airline. There won't be complimentary snacks or beverages and there won't be in flight entertainment. Make sure you bring your own, and be sure you know how long you can be comfortable on a flight that feels more like a long distance bus than an airline. That said, if you can get away with what you can carry in a small backpack and you aren't bothered by the possibility of cancellations or delays then nothing beats the price of a Spirit flight. The flight attendants and other staff are consistently friendly and helpful, and improvements have been made in their on-time record. Spirit is low cost, low frills. You get what you pay for, and if all you're paying for is transportation this is a good option."
Pros: "Good for the price of the round-trip ticket."
Cons: "The cost of the carry-on is more then the check-in for baggage. The Ticket Service Agent at Myrtle Beach Airport - John Griffith was very rude and had an attitude. We didn't know we were standing in the wrong line, he didn't want to accept our baggage. Was going to take the 2 others who had came after us, but the lady had said to take us first. Then he told me not to give him an attitude. When he gave us a really dirty look about it. He acted like he didn't want to be there and we were bothering him, he was very irritated. I have never in my years of flying, had anyone every do that to me. I give his service a "F", he failed to meet all of his requirements: professionalism, respect, misreprensenting Myrtle Beach, Spirit Airlines and his duties of his job. He needs to be retrained or find another job!!"
Pros: "The crew was very pleasant!"
Cons: "Initially the price was much lower than other airlines but you end up having to pay extra to reserve your seats (i was traveling with a group so we wanted to make sure that we sat together) plus you have to pay to check a bag (40 lbs or less) OR to carry on. By the time we paid all the fees we realized that we could have gone with a better airline because the price ended up being about the same when it was all said and done. On top of all that, there are no complimentary snacks or beverages (not even water) so bring snacks before boarding the plane. With all that said, the flight crew was awesome and really nice/helpful."
Cons: "I had my flight from Detroit to Houston scheduled for Sunday around 7 am arriving to Houston at 9 am. They sent me a message on Saturday at 9 pm stating that my itinerary had change and now I was going to leave from Detroit at 3 pm arriving to Minneapolis at 5 PM and needed to wait in Minneapolis 5 hours to leave to Houston around 10 PM and arriving almost at 1 am on Monday! Total waste of time. Also on the way back I had a carry on bag that supposedly was too big and I needed to pay 57 USD extra. They advertise it as a low fare airline but then with all the added charges they have it is almost as if you were flying with a better quality airline"
Pros: "The crew was professional and positive."
Cons: "The pilot was helpful in communicating most of the issues but didn't follow up with explanations for all of the issues. I did hear him provide further info in the terminal. That info would have been better if it was heard by all of the passengers. The issues were out of Spirit Air's control. The gate/desk staff could have avoided many problems if they gave an announcement. Instead they had to repeat the same message to most of the passengers trying to find out next steps or a resolution. The line would have been cut by 90%. My biggest issue was all of the extra costs that weren't communicated by Kayak. After incurring multiple extra costs I am NOW aware of the rules."
Pros: "There was nothing to like."
Cons: "They delayed our flight twice, then ultimately cancelled the flight. Problem is, we drove 9 hours from Salt Lake City to Denver in order to get these cheap flights. We were headed to visit family and had things scheduled for the next day, including tickets to a baseball game. They told us we had to wait 24 hours for their next flight out, and by this point we weren't sure that flight wouldn't be cancelled as well. They said it was due to "weather" and "air traffic congestion", yet literally every other airline still flew their planes out of Denver that night. It basically translates into: "Here at Spirit we're the lowest on the totem pole." and better yet their customer service was so horrible they could not care less about their customers. We then read thousands of negative reviews about this airline and their frequent cancellations, horrible customer service, etc. and wondered how in the world we allowed ourselves to book tickets with this world-class organization. So now we're stuck in Denver with nowhere to stay. We ended up feeling more comfortable booking tickets with a legitimate airliner for the following morning, and had to get a hotel for the night. Then since we arrived to our destination at a different time than planned our family was no longer able to pick us up and we had to spend $70 on a cab. In the long run it ended up costing us a few hundred more dollars to get to our destination so that we could still do the things we'd had planned. Oh also, they didn't even call us or anything about the cancellation. One of us just happened to check our email and we noticed the flight cancellation. So that's great. And the cherry on top was when we called to get a bloody refund they shorted us $20. So my $20 is now floating around in Spirit cyberspace along with my dignity and sanity. If I could give these guys less than one star I would."
Pros: "Enough storage space on board for the carry on bin."
Cons: "Unfortunately, Spirit Airlines has demonstrated a very high level of unprofessionalism delaying its passengers, not only for this flight but for the past few months, which seems from the news, and it has become a trend in their behavior. I am a graduate from Eastern Michigan University College of Aviation, and I am ashamed to say how some companies have become a disgrace because of the conduct that they are setting in the industry by portraying this behavior. Very poor. Nothing is more valuable than time that gets wasted without reasonable cause. I remember a great quote once when I worked in the auto industry that says " It is easy to loose a customer, but its ten times harder if not impossible to win that customer back.""
Pros: "Landing safely."
Cons: "I booked a flight for Friday night red-eye just for it to be delayed by 2 hours & eventually canceled. Due to this cancellation I missed my brothers graduation ceremony that was scheduled for the next day. When I first called they told me the next available flight was in three days. I spoke to someone else who then told me 24 hours was the earliest flight. I took that with no type of credit offered for my major inconvenience. The re-scheduled flight was also delayed by 2.5 hours the following day. Needless to say, I will NEVER be flying spirit again."
Pros: "Nothing"
Cons: "Everything that Spirit has done has been mediocre. I bought a ticket for my employee to fly to New Orleans and he showed up at the kiosk 40 minutes before the flight and was not able to get on so I had to pay $15 to reschedule for today and he showed up at the same time and still they said that their computers were down and they couldn't check anybody in and there's multiple people angry that they're boarding passes want working and so now we have to figure out how he can get to New Orleans and actually make it there. It'll be three days of not being able to get there because of spirits unethical and subpar customer service. I will never choose to fly Spirit again after this"
Cons: "I had to pay more to check my luggage than I did for my ticket. I've never been in a flight where I had to pay for my Cary on. $59...not even like a standard $25 for 1 check luggage. The. I had to pay another $59 for my checked luggage. Also standard weight is 50 lbs. my suitcase was 54. I could've move things around however spirits weight was 40 lbs. so I got to pay $55 for over weight. I am so distraught because I was excited to check out Spirit but knowing what is standard for other airlines at no point did I receive any information on any of these charges previous. I also had to weight in line for 40 mins. Have never been to a gate that stopped accepting luggage 45 mins. Prior. And I would've checked 45 mins. Prior had they only had 2 people checking in and on em dealing with a patron for 15 mins. Before finally get another person to start checking people in. The flight was so cold that my face was freezing and I think I'll stop there. My disappointment is at an all time low. Only bonus was being switch to a new flight that left 30 minutes later. Also your app doesn't work properly. When it asks me to pick how I rate... there are no words that show up when the pop up with five choices pops up."
Pros: "That the flight was over and I was done flying with spirit."
Cons: "Literally everything is extra on a spirit flight. I have just started flying more recently and this is the first time I think I have taken a spirit flight because I would have remembered to avoid this company because of their service. If you wanted to bring a carry on bag that is bigger than a small back pack, you pay for it. Some water on your flight, pay for it. Leg room and comfort of the seats, horrible. Any in flight entertainment, no. Any USB charging, no. I would not choose spirit again if I have the chance. And there were plenty of delays with both my flight to and from my destination. I don't know if spirit has any control over that, but it makes for a horrible flying experience. My 1 hour 10 min flight turned in to 3 and a half hours thanks to waiting in the airport, on the terminal, and circling in the sky."
Pros: "The only thing I liked was getting off that plane."
Cons: "Flight was delayed for THREE hours. They sat me in the very back row by the wall, where there's no window. I was literally sitting in the corner. The flight attendant was a funny gay guy who spent more time flirting with a passenger on the plane than anything else. He made it apparent he didn't wanna be bothered by anyone else. The flight was extremely turbulent the entire way. Which made it hard to even nap after boarding 3 hours late. I couldn't look out a window...I couldn't nap...I couldn't read because of the turbulence...literally the only thing I could do was stare at the seat in front of me for 2+ hours. They didn't even offer complimentary snacks or beverages, we had to pay to eat or drink. SHITTY AND UNCOMFORTABLE! But at least nobody dragged me off the plane, so that's a plus."
Pros: "The staff was very polite knowledgeable and always smiled and some joked with made the flight a pleasure."
Cons: "I didn't know that the bag check was 40 pounds most are 50. I booked though a 2nd party and was not informed about having to pick a seat and the you had to pay for a carry on. They do not tell you about this be for you check out and also if you booking for 2 you may not be together on the flight unless you. pay before hand and then pick your seat. Also when looking for a phone umber on the web site and you hit contact us it sends you to the help and doesn't not show a phone number to talk to a person. The flight was good. I don't think that you should have to pay extra to make sure you are next to your family when traveling"
Pros: "I booked this flight late but paid through the nose. A long lay over When i asked where the sound tunnel was at the Detroit airport, Spirit employees said I couldn't go there WRONG! I went and it was fine. This is one airline you do not want to book last minute because they charge you top dollar and then it's a middle row seat, ($20 to chhose your own seat) NOTHING is complimentary, snacks, drinks or even water. Employees ill informed and not helpful but they smile right at you while their saying it."
Cons: "Everything"
Cons: "I traveled with my daughter her husband and my grandson. We loaded a recently purchased holdup stroller at the entry door with a cup holder and when we got it in Detroit (which was better than their arrival in Tampa as the stroller did NOT arrive until later that night as it was lost somehow) it was missing. My daughter went to the lost luggage service counter and asked if they could find it, and was told that WE should have known to remove it and if they wanted to purchase it and send the receipt they would reimburse. No one informed us of removing it at the door, we were told to board and leave it. Replacing only the cupholder will be extremely difficult. So this made me very disappointed as a customer."
Pros: "absolutely nothing"
Cons: "Spirit is the worst airline in the world. I've never been so dissatisfied with service - except for the last time I flew spirit. The flight was delayed from 10:20 to 11:45. I had checked in the previous day - and printed by boarding pass - so I arrived at the ticketing counter at 10:20 - seeing as how the flight was delayed till 11:45. They refused to take my bag, which I had paid for - and refused to refund me for the USD 45 I paid for checked baggage. The woman at ticketing was stone faced and so cold. She was downright awful to the other woman ahead of me in line. I had my daughter come back and pick up my bag so that I could board the flight - as the ticketing agent said that I could board, just not my bag. The flight didn't end up taking off until 12:15 PM. It was a nightmare. It's ridiculous that the seats don't recline. I suppose you get what you pay for... but the level that Spirit takes it to is just insulting. I told my daughter I will never fly again if I have to fly Spirit."
Pros: "Nothing"
Cons: "We checked in at the kiosk and then got in the baggage drop line and it was an hour long. Fortunately we were two hours ahead of schedule so we made our flight no problem. The poor couple in front of us missed their flight and was told that it was their fault by the front desk. The front desk person said that they had called for their flight and they should've responded. I can tell you that no one ever mentioned any flight. It wasn't like the line was to check in, it was only to drop the bags and it took forever. Very poor service and I feel so sorry for the people that we're headed to Texas and Missed their 7 o'clock flight. I find it also misadvertisement that we paid $49 for the flight one way and then had to pay $55 for the carry-on. Really the flight was for $104. Next time I will check for all and any options instead of Spirit and be willing to pay more money To go with another airline."
Pros: "Since minute one my husband and I felt the Racism. He aproched to the bording counter little after Carla (Afro-American lady) announced the cost of extra bags per customer. Just to confirm we understand clearly. Long story short, we paid $65.00 for an extra tiny hand bag, wait for our zone got called, watching people waliking into the bording check counter with more than one personal bag and HER sawing it and NOT saying absolutely NOTHING about it and letting them walked in without any inconvenience. Noticing that, our zone got called, walked into the line, my husband mentioned her about what he saw on others, SHE did NOTHING else beside ignored him."
Cons: "After years of hearing negative things about Spirit, I never could relate because my experiences had always been great. However, this last experience was the worst. I was on a 7 day cruise through Carnival that got delayed an entire day with docking to return home, due to heavy fog, and Spirit was not understanding nor did they accommodate me, and made me purchase a one-way flight back home after I had already purchased a round trip flight. The one-way flight was more than my round trip. This was a huge inconvenience. Other airlines honored the boats delay and let their customers fly back home with no extra charge."
Pros: "Flight on time."
Cons: "Flight attendant was so mean. I did not get a chance to ask who she is or her name was at that time . I was traveling with my family including my mother who is almost 80 years old and was seated farther away from me. I stood up to check on her as she was having shortness of breath when we boarded. I stood up 15 minutes after we took off although the seat belt sign was on to check on my mother, I knew I need to stay at my seat but I have to check on my mother. flight attendant was at the aisle getting food orders and was very rude told me to go back to my seat. It could have been better if she asked what's going on and why I need to stand . That's not my expectation of a flight attendant as she should be there to assist and provide support if needed. But she was very rude and directed me back to my seat without asking the reason of my action/ behavior but instead very rudely telling me to go back to my chair. She could have asked me if I need help. I believed she is also the flight attendant who was using the overhead mic to give instructions to the passengers. She is not fit to where she is at. I believed that there still a lot of people that were very disappointed at her . I hope nobody dies in the plane where she is at as her act of negligence,rudeness , discourteous is not acceptable."
Pros: "Made it home in one piece"
Cons: "Only one suitcase, otherwise had to pay $52 for anything extra. Some passengers had more than one case/bag without charge. The staff acted like they did not enjoy their professions. Charging for snacks seemed outrageous & asinine. The flight was very rough and at some points very frightening. Dropped down more than once with my stomach having a pit. The passengers clapped their hands when we landed as if it wasn't safe. Not happy, extremely disappointed. The fight to Florida from Detroit was awesome & pleasantly surprised. I probably wouldn't recommend Spirit to friends or family."
Cons: "The first time I flew on Sprit I had a bad experience but I thought it was a one time thing so I gave them another chance. Even with the charges for EVERYTHING! WATER, SODA, CARRY ON... but my experiences this trip were even WORSE! My connecting flight to Vegas (through Minneapolis) was delayed 2 hours then another hour once we boarded. They offered us free WATER. My trip back to Atlanta (through Detroit) was delayed at least 3 hours (still sitting at the airport). They do not update you in the terminal. They do not offer any apologies, comps, or alternatives even though the website says you can choose another flight if your travel plans cannot be changed. DO YOURSELF A FAVOR AND PAY EXTRA MONEY TO FLY ON A REAL AIRLINE!!!"
Cons: "The website to pre-check bags and pick seats were deceitful. 1st they tell you one price online for a checked bag, then when you get there oh no bag is too heavy, we are not like other airlines that give you up to 50 pounds, so you have to pay an extra $30 ....after I paid online for a checked bag for $42-ONE WAY. So a whopping $72 later for a ONE WAY ride...costs more than my actual plane ticket! Then I asked if I would've left the desk and went on my phone and ordered a heavier bag price would it have been cheaper? oh yes it would have....seriously? and You didn't tell me that why? oh yeah cuz you are shady. 2 out of 5 stars for Spirit! the plane staff were very nice, but the flight wouldn't even give you a glass of water-nope had to pay for a full bottle-$3. I thought I was getting a deal and ended up paying what I would have if I went directily on their website to get full price for a plane that gave you free drinks and snacks and free checked bag. Frontier was soooooo much better!!"
Cons: "Due to Fox car rental triple charging my VISA I was instructed to speak to a manager when I returned my rental car. Knowing this would take more time, I arrived 30 minutes earlier to discuss the matter. It wasn't an easy fix. As a result, I arrived at McCarren Airport to check my bag at 10:55 p.m. for an 11:30 p.m. flight. I was told I was to late and would have to take the next flight to Detroit, which wasn't until 8:15 a.m. I pleaded and offered to take my luggage to the plane and carry it to the baggage workers, but it was to no avail. I was booked for the 8:15 a.m. flight to Detroit. I was very disappointed to be informed that it would cost me $99.00 to make the change."
Pros: "Nothing. There was nothing good about this. The people at the desk did the best they could, but they work for a terrible company."
Cons: "It's bad enough that they canceled the flight (which ultimately went on to LV and then OAK) without any warning minutes before we were about to board. But then they refused to let us go on the first leg of the flight (to Detroit) by having already removed our bags from the plane without asking. Then, to top it all off, their next available flight was 2 days later! I'm out the money for cab fare, hotels, and the money I missed from having to take a day off of work to book a flight with another airline (United, you saved me, and also didn't charge money for a glass of water!). If Spirit wants to reimburse me for all that, it would definitely change my opinion of them, but I'm not holding my breath."
Cons: "I did a check in to my luggage it was just one an hour before boarding and i paid 50$ for my bag and they lost it and when i went to thier representative she told me she cant find and when i asked her when will they get back to me she was like as soon as they find it without any specification about the time or any thing and she gave me a permission for a voucher with 25$ to use it in my next trip with them!! Again!!! Really !! If i will travel with again!!! It is a horrible airline i will never travel with them again ever."
Cons: "I gave Spirit a second chance after a bad first experience last year. I shouldn't have. I was charged $200 to change my flight after realizing that I booked the wrong day and was trying to get home to Kansas City for a funeral the next day. I received zero assistance. I had no choice since it was a death in the family, but I wish I would have had a different option and not flown Spirit. The flight itself was awful too - smelled bad and there was a fly flying around the entire time. Just bad."
Pros: "Not a single aspect of the experience."
Cons: "We arrived 2 hours ahead of departure for a domestic flight. They made us wait in an insane line out the door to check a bag. After 90 minutes in this line we began to plead with the staff telling them we were going to miss our flight. They literally could not have cared less. As we presumed, we missed our flight, along with at least 30 other people. They just didn't care. No effort was made to even pretend like they wanted to get us on our plane. It's not like we arrived late. I am just astounded at this experience. I bet 100+ families missed their flights this morning because Spirit lacked enough staff to adequately process their bag drop... and they simply didn't care. What a joke."
Pros: "Nothing"
Cons: "Flight from Detroit to Philadelphia was cancelled the morning of the trip. Wait time to talk to a Kayak rep was 1 hr 20 min, then the Kayak rep that tried to help us was informed by Spirit that we had to talk with them directly. Then the wait time for Spirit rep was over an hour and their website function was down. When we finally reached the Spirit rep they informed us that they would not help us reschedule another flight to get to our destination, and our choices were to get a refund or fly out with them 2 days later. Neither of these choices were an option for us, so we had to purchase last minute tickets on our own for an outrageous price with another airline. Spirit said the hurricane/weather was the reason they cancelled the flight, but the weather was fine on our route and no other airline had trouble getting from Detroit to Philly. I have NEVER experienced an airline being completely unwilling to work with me during scheduling problems. This situation cost us a ton of money, and worse we missed a very important event. We were extremely disappointed to say the least and will most likely not consider flying with Spirit again."
Cons: "Passengers were not offered water - only beverages for sale. Crew turned on lights during the late evening flight to play a "customer appreciation week" trivia game (which prevented anyone from sleeping or resting), and then - very loudly - promoted a credit card. Seats do not recline at all. In addition to this unpleasant return flight, I had a disastrous experience getting to Denver in the first place - I had to book seats on a Southwest flight after Spirit closed our outbound flight from Detroit ridiculously early. Spirit makes it very difficult to check in online, and the Spirit counter at Detroit lacks adequate signage to direct passengers to check in at kiosks immediately upon arrival. We had a bag to check, so we simply got in line for the counter, when apparently we needed to check in immediately at a kiosk - when we reached the counter, our flight had been closed."
Pros: "The Pilot got us home safe and sound and quick..That was important"
Cons: "Now for the my feed back, Spirit airlines yes offers the best rate on some of your flights because both of your inbound and outbound flights were FULL so I would say 60% of your customers were happy, but not to offer your passengers a cup of water is crazy. You make lite of some of the things you do because of your low cost. but its about customer service. Seats don't recline? Why so that you can get more passengers on a plane, no entertainment, and half of a tray table. It sounds like its all about the money on your end of the business not about the customers.. Really its ridicules the cost for EVERYTHING! boarding pass, cut in line, seats that don't recline, oh and carry on bags.. I just think as a BIG CORPORATION you could do better for your customers. So hopefully you will take some of these things into consideration. I think about how your passengers feel. Top it all off had to wait exactly ONE HOUR TO RETRIEVE YOUR BAGS..."
Pros: "Good price"
Cons: "I have traveled many times on spirit. I use an electric power chair. The flight to Fort Lauderdale my chair was electrically disassembled and was not put back in the same condition that I gave it to the service attendance in. I was stranded for over an hour trying to get assistance to return my chair to a usable condition. Nobody should have disconnected the wiring on my chair without my notification and approval. On my return flight apparently your policy changed and the battery had to be completely removed and inserted into a completely separate box which when I arrive back in Detroit was not with my chair and again I had to wait additional time just get my battery back. Spirit has serious issues apparently now concerning disabled power chairs. And I will seriously consider flying other Airlines and blue of any cost savings due to the inconvenience and disruption as I was traveling alone.. my name is Glenn Buckmaster and I hope Spirit uses this critique to improve their service for the disabled"
Pros: "The flight crew on the plane were very professional."
Cons: "The flight was delayed 5+ hours. The staff in the gate at the Atlanta airport were not trained well in how to handle situations like this. It took a very angry, frustrated group of customers venting to get them to try to get better updates than just reciting the time delay. We were to have left at 5:35, essentially dinner time. They didn't offer food vouchers or coffee/water, nothing until their PAYING CUSTOMERS became irate at the lack of information. After 3+ hours, they finally had people wait in line and they handed out 14.00 food vouchers, which was a pathetic response to the issue."
Cons: "The $30 up charge and no cash policy was obnoxious and exceptionally inconvenient. It cost me $47 to check 1 bag. I had to put money on a pay card. The pay card itself cost $5 which caused me to have to out $60 on the card to cover the cost of 1 bag. On top of that, the machine took my money only to tell me that it was out of cards. It turned into a bit of a wild goose chase. The people at the spirit counter took care of it but ended up giving me a blank card after it was all said and done and lost out of my $8 in change."
Pros: "Nothing"
Cons: "Flight cancelled an hour and a half before departure. Lying crew members said it was weather related to avoid having to place travellers on other carriers. Nasty, no help, said they could get us to our destination 2 days later. We rented a car a drove 12 hours instead, arriving home at 3:30am. My sons friend, who was flying with us to attend camp for 4 days, is now not here. They ruined the experience for both of them. Agent said there was a full ground stoppage at LaGuardia. Bulls--t. The Delta flight scheduled for the exact same time on the exact same route, took off and landed no problem. NEVER fly Spirit!!!"
Pros: "It was a short flight that got me to my destination."
Cons: "Outrageous fees for stupid things ($55 for a carry-on bag, really??) In the end, I don't believe I saved any money taking this supposedly budget airline, and it was a far worse experience than if I had just taken United. The website didn't work when I tried to check in, and the people at the check-in counter were rude and unhelpful. The boarding crew didn't bother to make any announcements when our flight was a half hour late. It took well over an hour for us to get our bags once we landed, and Spirit's baggage customer service people yelled at us for asking about the status of our bags. They say you get what you pay for, but I ended up paying a lot and getting nothing for it. Won't be taking Spirit again."
Pros: "The staff for the most part was friendly."
Cons: "I am so upset by my trip with Spirit. This was my first time flying with them and I will NEVER do it again. I rather drive my 12 hour trip. They hit me with a $52 fee at check in to take a carry-on and the first lady I spoke with said it was my fault for not booking with them and checking their policies and that's what I get for booking with a 3rd party. Also, she told me that most people don't fly with carry-on's just a bookbag or purse - which looking around was obviously not true. The whole line of people was outraged at this new policy. Since I only had cash on me for my trip I had to pay and extra $5 to get it onto a visa gift card because they don't take cash. On the plane they argued with the woman behind me that they couldn't even give her water without charging her like $4. Nothing is free. Nothing is comfortable. No entertainment - not even radio to plug your headphones into. They told me if I booked my carry-on online it would only be $25 instead of $57. So I tried to do so about 5 times while on my trip and it kept saying they would send me a confirmation to set up my account. Which never came. I followed all instructions and I tried different emails to make sure that wasn't the problem. I ended up leaving my carry-on with my parents and shoving everything I could into a large purse. in the end flying with Spirit was MORE EXPENSIVE than the other airlines I looked into. I wish I could go back and not learn that painful lesson. Thank you Kayak for the ease of booking my flight."
Pros: "There was a Hispanic gentlemen who told jokes over the intercom and was very nice to passengers"
Cons: "In general, the flight crew seemed jittery, restless, chattery. They seemed unaware that it was an early morning flight, and passengers might be trying to sleep. The lights were turned on halfway through the flight, which seemed inappropriate for those who wanted a quiet morning to sleep. I was in the last seat in the back, and the flight crew would keep shifting around their own luggage in a disruptive way, chatting at a higher volume than appropriate for sleeping passengers. And collecting trash every five minutes seems a bit much. Overall, the experience was the worst flight experience I ever had."
Pros: "Really??? I guess I liked the fact that we arrived safely but that is it."
Cons: "EVERYTHING!! This airline has done everything wrong in an attempt to cut costs. The flights were very cramped. The seats were extremely uncomfortable. There were flight attendants but really no reason as there were no services they provided. There were extra hidden fees for everything from selecting your seat to printing your boarding pass (apparently this costs the airline $10 per boarding pass). The flights didn't arrive on time, we were waiting nearly an hour for our checked baggage which we were coerced into purchasing due to the limited size available for carryon (i.e.a small purse or brief case). I will NEVER spend another dime with this company and highly suggest you consider all other options before selecting this airline."
Pros: "I like getting out of the airport and vowing to never fly Spirit again."
Cons: "Spirit's computer system had an "error" which marked me as a security risk. I had to go through intensive security screening TWICE. I was given a hand written ticket that was not honored at the gate stating their computer error has blocked me from flying. With this status I was unable to take my flight or rebook one. Luckily I got a full refund. Definately not worth the hassle and airport drama I will NEVER fly this airline again. I feel sorry for their employees who have to deal with such a shitty system."
Pros: "Nothing"
Cons: "I don't like how Spirit Airlines like to penny pinch every customer until your "great deal" on your ticket goes from a good deal to at par with other major airlines and sometimes a bad deal compared to major carriers. Spirit charges you for everything, including water. They don't offer any free snacks, even on lengthy cross country flights. They charge you for all carry on and checked bags. Checked bags will be considered overweight if it's over 40 pounds which is 10 pounds less than most airlines."
Pros: "Direct/Nonstop Flight from DTW is a plus. Low price for the most basic transportation. Cabin crew courtesy was acceptable but it's not hard to detect that they're not the happiest folks in the air these days."
Cons: "What can I say about the "Greyhound of the Skies"? These have to be the most uncomfortable seats in the airline industry, both in terms of cushioning as well as width and the inability to recline even slightly. There arent even seat pockets for the safety brochure...just a flimsy bungee cord. While I don't really have an issue with no beverages/snacks provided (I'm content to bring my own), I wish Spirit would knock off the low ball price game with everything being a cash grab including asking me to pony an extra couple of bucks so you can "green up" through the use of more environmentally friendly supplies (I don't know why...you ding people $10 for a boarding pass, and you on board refreshments are pay as you go). Crews seem to be stressed out whenever I fly....I guess instead of paying them more than their DEAD LAST payscale ranking indicate, the $ you make are passing them by on the way to the corporate board room and executive suite. SWA (and others) manage to have very successful low cost business models without reaching in my pockets at every turn. Given the choice...even if its a little more...i won't be flying on Spirit. Front office....get a clue and read the reviews, lest your aircraft find themselves parked in the desert somewhere alongside all the other carriers that went belly up. End of rant"
Pros: "that it was a straight flight, the staff was courteous"
Cons: "When we got there an hour early they had closed the flight so we could not get our boarding pass. Had to pay extra money to get on next flight. Seats are too small, so uncomfortable. Make you pay extra money for a seat. No snacks or beverage is ridiculous, not even water on an almost three hour flight and after waiting to board the plane. The bag fee was the highest I have ever seen Do not ever plane to fly Spirit anymore if I can help it. Ended up paying more than we would have with another carrier after all of the extra fees and less service comfort."
Pros: "The customer service when I needed to change my flight date was excellent. The women that helped me were top notch."
Cons: "I was not aware that they were going to charge extra for EVERYTHING. Where other airlines give you (at the very least) free water, sometimes soda and a small snack, Spirit wanted $3 for a small bottle of water! $4 for a muffin?! Good grief! I get it, airlines up-charge you for everything, but I was not aware ahead of time that I'd be spending MORE money on top of the fare. They were not upfront about this, at all. Also - adding an extra fee just to pick your seat a few minutes early is ludicrous. Anywhere from $11-99 just so you can make sure you have a seat you want (depending on location)! And that's not choosing the seat when you purchase your ticket, that's choosing your seat the day of the flight, once you're at the airport or stressing over making sure you get to the airport the day of, on time. Yay, more stress, just what I wanted to start my vacation with! Speaking of seats - THEY DON'T RECLINE! The comfort level while sitting on 4 and 5 hour flights was next to none (I can't imagine the flights longer than that...I'd have lost my mind). You're sitting nearly straight up on an overnight flight - be sure to bring extra pillows, cause you're gonna want to pile them up in your lap just to try to get a little bit of a nap. I get that you won't get the most comfy sleep when you're on a plane, but I'm gonna need a chiro visit just to get this kink out of my neck. :( To top it all off, not every seat has a tray table. If you're "lucky" enough (or pay...) to get to have a few inches of extra foot room from sitting behind one of the only 4 reclining seats on the plane (the $99 seats), you'll be holding anything you want to drink or eat in your lap. Sucks for you, but you don't get a tray table! This was my first flight with Spirit, because I liked the idea of spending $100 less than the rest of my usual airline. But, I think it's pretty obvious at this point, I will do everything I can to avoid flying with Spirit in the future. TL;DR Hidden costs for EVERYTHING! Seats, water, peanuts....ridiculous. Comfort level is next to none. If I have a choice, I will avoid flying with Spirit again."
COVID-19 information
Safety measures for airlines flying from St. Louis to Detroit
Airlines flying from St. Louis to Detroit have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from St. Louis to Detroit
Mandatory masks
Masks required on board, masks provided on flights from St. Louis to Detroit
Social distancing seating
Middle seats unavailable to book on flights from St. Louis to Detroit
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from St. Louis to Detroit
Flexible cancellations
Waiving of change fees. Search flexible flights from St. Louis to Detroit
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St. Louis - Detroit Flights
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Compare transportation modes for St. Louis to Detroit
| Average price | Average duration | |
|---|---|---|
| Flights | $208 | 0h 00m |
| Trains | $160 | 0h 00m |