No snacks, not comfortable at all, overpriced, yhere wasn't a significant amount of savings because I paid to carry on my bag, no snacks and not comfortable!
We love flying Southwest and the freedom of it has become our gold standard.
HATED:
Baggage fees
Narrow seats
Charges for CARRYONS...REALLY???
And the deal-breaker for us... That will be $1.99 for your (mediocre) cup of coffee, please.
Oh, yes...and the flexibility of Southwests no cancellation penalty... PRICELESS!
Thanks for asking.
New plastic molded seats on the Airbus are much more comfortable than the old style seats. Flight cost was a bargain.
Although the cost to book the flight was cheap, the costs added up with seat booking fee plus bag fees plus a charge for any drinks except water. No more freebies.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.
Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."
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