Find cheap flights from Las Vegas to Caribbean Islands from $86
Round-trip
1 adult
Economy
Thu 4/27
Thu 5/4
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Best round-trip prices found by our users on KAYAK in the last 72 hours
2+ stops from $333
1 stop from $235
2+ stops from $261
1 stop from $86
1 stop from $405
1 stop from $131
1 stop from $375
1 stop from $136
1 stop from $393
1 stop from $166
Good to know
Low season | January |
|---|---|
High season | December |
Cheapest flight | $86 |
Average price round-trip | $602 |
Good deal round-trip | $367 |
Good deal one-way | $146 |
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 11% increase in price.
Flight from Las Vegas to San Juan
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Caribbean Islands
- High season is considered to be January, February and December. The cheapest month to fly from Las Vegas is January.
FAQs - booking Caribbean Islands flights
Top 5 airlines serving Las Vegas Harry Reid Intl to Caribbean Islands
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 19439 reviews
8.3Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Cons: "No wifi or TV."
Pros: "Best service experience"
Pros: "Sat exit row, mega leg room!"
Cons: "Flight delayed due to another flight mechanical problem. 4 hour delay"
Pros: "Plane was like brand new on-board WiFi did not work but the in seat entertainment was okay. JetBlue always does a great job..."
Cons: "In seat entertainment system is very slow, WiFi did not work or I could not connect during entire trip."
Cons: "No food domestic flight"
Pros: "seat comfortable"
Cons: "food"
Pros: "Excellent legroom"
Cons: "More smiles and friendlier attendants."
Pros: "Boarding was done efficiently."
Cons: "The crew barely spoke, wasn’t particularly friendly, didn’t make many announcements even while we circled JFK for 25+ mins waiting to land. Attendants didn’t come around much at all. Spent the whole flight with the guy next to me’s arm way past the armrest, pinned to the window; very uncomfortable."
Pros: "The seats were great! Loved the legroom!"
Cons: "There were a lot of old movies in the selection."
Pros: "Very smooth flight, free WiFi nice staff"
Cons: "Who put the controls for the screen on the armrest? Who’s idea was it? You turn a movie on and your elbow turns it off, I mean this should’ve been obvious.... never the less JetBlue is an amazing airline, free WiFi smooth flight."
Pros: "flight was in 1 hour early!!! not over crowded.. flight crew was nice"
Cons: "baggage fees are ridiculous. tvs are old and hardly work."
Pros: "The flight staff was friendly and accommodating."
Cons: "There was no staff to check people in until 6pm. There was a line of people waiting for an hour or more who wanted to check in a bit early. Then they announced that all domestic travelers had to use a kiosk. The desk check in was only for international flights. I’m a low tech person and can’t operate kiosks well. I miss being served peanuts with my drinks."
Pros: "Snacks. Crew."
Cons: "Not many movie options. Delayed flight"
Pros: "Fast boarding, good wifi, awesome to have electrical outlets that actually worked, good entertainment, flight attendant very nice."
Cons: "They did not let me select my own seat. They stuck me in an aisle, which I can't stand. I only flfy JetBlue and only get window seats. Always. They told me there were NO window seats left except $95 extra room. They said I would go through Security priority. That was not true--you ended up in exactly the same giant line as everyone else. AND after shelling $95: (1) there WERE window seats available--so JetBlue basically lied and stole from me (at Christmas time! $95 fewer gifts I could buy) and (2) the seat was attached by Velcro to the seat back and kept coming slightly separated which caused me to end up with a pinched lower back nerve."
Pros: "Plenty of leg room. Very comfortable"
Cons: "N/A"
Pros: "Love Jet Blue!"
Pros: "Efficient boarding process and great leg room."
Pros: "I’m not sure if I was just lucky or if it was the time of day, but I got to the Las Vegas airport I was at my gate in a matter of minutes, I’ll give credit to the staff for keeping the flow moving. The plane had lots of space I wasn’t cramped and the stewardess was friendly and polite and seemed genuine. Next thing you know in walking out of the plane, out of Long Beach airport. Feels like I waited longer for my ride to pick me up."
Cons: "I wish that the airline had a power outlet so I could of charged my phone during flight."
Cons: "Was assigned window seat in front of exit row, which meant i couldn’t recline my seat. guy in front of me pushed his chair all the way back, and I was stuck upright which meant I was cramped the entire time."
Pros: "The smaller crowd flying out of and into was less stressful than flying out of LAX. JetBlue was very accommodating and the staff very helpful and friendly."
Cons: "The luggage pick up area was very chaotic and outdated. Long Beach Airport has a lot of work to do to in this area. Needs a new system to make the process more organized and less of an undignified free for all. Passengers need some training in this area as well in this all about me world."
Pros: "Uneventful which is a good thing. Nice crew. Short flight. Thumbs up."
Pros: "Free, fast WiFi is always welcome and helps makes the journey much more civilized. The seats were extremely comfortable, more so than the newer planes in JetBlue’s fleet."
Cons: "Only one drinks service, flight attendants were absent for the latter half of the flight and final sweep of the cabin was below 10,000 feet. Drinks not so generously poured. Old plane has tiny low quality screens."
Cons: "My original flight left at 6:43 p.m. yesterday. When my conference wrapped earlier than expected I went to the airport to see if I could get on an earlier flight as when looking on your app there were options at 2:29 p.m. and 4:45 p.m. and both still accepting bookings. When I got to the airport around 1 p.m., the woman at check in informed me that a flight time change would cost me $75. I was surprised as the one-way flight I had looked up before was only $48 so it would have been cheaper for me to just purchase a new flight! Also another woman at the conference said she was able to change flights easily. I don't understand why if there is room on a flight and I am going to the same destination, same airline, why the change fee is so outrageous. This is a simple way that Jetblue could have improved my customer experience. Instead I waited in the airport all day. :("
Pros: "Simple, easy to get through everything. Will use this airline again"
Cons: "Seat assignment, the family ended up separated"
Cons: "The flight did not have enough headphones for in-flight movies. Our tv screens also did not work well."
Pros: "Space seating"
Cons: "Same movies going and coming back."
Pros: "Leg room"
Cons: "The flight was delayed 4 hours. We were already inside the plane. The crew member said you can go out and buy something to eat and use the restroom. My husband and my baby left when they tried to comeback in the plane they were not allowed by the lady on the counter who was very rude. We are very very disappointed with a Jet blue"
Cons: "Passenger behind me was throwing up the whole ride and the steward did nothing about it let it all over the island left the people around them"
Pros: "The Airline was able to sit us all together in the same rows. That was important to us as a company to keep everyone together"
Cons: "Nice flew. Easy n convenient."
Pros: "Seating"
Cons: "Nothing"
Cons: "None of the movies that appear on the website for this tupe of aiecraft, on this route , were actually available on either on the flights. if i knew that was the case i would have booked with another airline."
Pros: "The crew was friendly."
Cons: "The boarding policy changes are confusing. No longer boarding from the rear of the plane and no explanation of how to board sooner without buying an extra space seat. Also the seats are less comfortable."
Pros: "Friendly crew"
Cons: "The new boarding group policy is confusing."
Pros: "Easy breezy. Nice staff."
Cons: "N/a"
Pros: "Nothing"
Cons: "The loud family on the plane would not shut up, even after I asked them too, especially the man with the loud baritone voice in the back row. Planes are not places for families to act like they do at home, it is a shared public space. The crew should make announcements that all unnecessary conversations should be avoided, to respect other people's need for peace and quiet."
Pros: "All the staff was super friendly and approachable. Seats were definitely roomier than united AA and Delta economy seats"
Cons: "NA"
Pros: "Delayed"
Pros: "Everything went very well."
Pros: "Everything, good flight!"
Pros: "Plane was comfortable as usual"
Cons: "Delayed 2+ hours, then sat on the tarmac 1+ hours extra"
Pros: "Nothing!"
Cons: "This was my first time flying and I will never fly JetBlue again the service was terrible and the delays were ridiculous. When I asked for an explanationed the staff was less than helpful."
Pros: "The whole experience"
Cons: "Delayed for 2hra"
Pros: "Crew and staff was friendly and courteous."
Pros: "I never took a red eye before so I slept the whole trip. Super comfy seats. Arrival right on time."
Cons: "The ticket said speed but it didnt get me seated any faster."
Pros: "Friendliness and quality of staff"
Cons: "I had to pay for my flight. I really hate that. Other than that, I have nothing bad to say about Jet Blue LOL"
Pros: "The crew prior to leaving was amazing. My flight was cancelled and Yvonne was on thephone for TWO hours getting me on another flight and arranging my connecting flights in order to get me to my final destination as soon s possible. Observing her coworkers I realize this is the norm for them."
Pros: "Everything was great"
Pros: "Crew is amazing and friendly"
Pros: "The crew was not overly friendly"
Pros: "Customer service as always"
Cons: "Nothing!"
Pros: "Crew was extremely friendly, service was great, and dinner was awesome"
Cons: "Flight was late for one hour"
Pros: "Nice plane, good service and pilots, great landing - no issues at all."
Cons: "Delayed takeoff by an hour because the plane was too heavy. Had to kick 8 passengers off the flight before they would takeoff."
Pros: "5 hours delay"
Cons: "5 hours delay"
Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."
Cons: "The area in the back of the plane by my seat smelled like dirty feet."
Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"
Pros: "The crew did their best to accommodate for the hot mess."
Cons: "The temperature was unbearable. My dirt and pants were soaked with sweat. It was very hot."
Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"
Pros: "On time"
Cons: "Small air craft"
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "Tight seats need more legroom"
Pros: "Staff is friendly."
Cons: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."
Cons: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."
Pros: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
Cons: "Narrow corridor to seats"
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Pros: "Great flight attendants and very clean"
Pros: "Timely, organized, polite staff and pilots. Delta gets 5 stars all around."
Cons: "WiFi wasn’t working but we were informed so not really a negative just an observation."
Pros: "Time of the flight"
Cons: "Space in the plane"
Pros: "Every single detail was outstanding"
Cons: "Food"
Pros: "Great movies...."
Pros: "early take off and early landing"
Cons: "crying baby... passengers hanging out in the aisle... also lady sat in my emergency row seat and would not leave so I let her have it. also the lady next to that seat complained the whole time we tried to negotiate that seat. also the flight attendant that gave our section drinks seemed irritated and very rude. Older african american woman that stuck her finger in my face and the person next to me to ask her to stop her question as he picked up snacks that she dropped in the aisle. Kind of rude and kind of uncalled for. And the lady next to me (lauren) is an ER dr that had a layover in Atlanta for 4 hours to vacation with her fiance in the Caribbean..."
Pros: "Understanding crew, and a helping attitude"
Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."
Pros: "Excelente"
Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."
Pros: "Nothing"
Cons: "Multiple cancellations and a total of THIRTY HOURS OF TRAVEL TIME for what was supposed to be 5 hours of travel in the beginning. I am still sitting in a god damn airport as we speak."
Pros: "Charging stations and in-flight texting."
Cons: "The pretzels were oily and nasty"
Pros: "Row 40 was uncomfortable due to inability of seat adjustments."
Cons: "Couldn't adjust seat"
Pros: "The entertainment"
Cons: "The boarding process is a bit backwards. They board by zones with the front of the plane going first, so if you're in the back you get stuck in the aisles waiting for these people to sit down. They should board the back of the plane first."
Cons: "Small plane"
Pros: "When I finally was assigned a seat (after my "Runaround"), I got a slight upgrade: Row 12 was a roomier seat and I got a choice of fruit for a snack."
Cons: "Runaround by gate agent: The gate agent was located about 15 yards from the actual gate. I waited there 20 minutes before anyone showed up, to get a seat assignment. When she showed up, she said she would not give seat assignments for another 15 minutes, so come back then. When I came back she said she wasn't giving seat assignments; go see the person checking in boarding passengers at the gate. That agent said she couldn't give me a seat, but watch the monitor for my name for seat assignments, then come back. Why couldn't the first gate agent say that instead of giving me the runaround and wasting my time???"
Cons: "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"
Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
Pros: "Left on time and got in early"
Pros: "Comfortable plane"
Cons: "Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life..."
Cons: "No fruit and cheese available to purchase one the flight. Need more than cookies"
Pros: "It was as fast!!"
Cons: "Nothing was offered, my bag was checked at the door but no big deal"
Cons: "Food choices"
Pros: "I love that I was upgraded to first class!"
Pros: "Its the way flying should be. The flight attendants were very pleasant and funny"
Cons: "Entertainment system wasn't working all the time. Didn't bother me I was reading"
Pros: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Cons: "We arrived at the gate early only to find out that they had changed our flight without telling us so we were almost an hour extra wait before leaving Vegas. Then that flight was delayed by about 30 minutes with no warning, just late!"
Pros: "Nice chairs with built in pillows. J"
Pros: "Tv s food drink seat size"
Cons: "Nothing"
Pros: "Entertainment and screens were awesome - worked perfectly"
Cons: "Should have weight limit for people taking up one seat. I was squashed with her hanging over me"
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Cons: "number of seat. too back"
Pros: "Very quick, friendly service."
Cons: "WiFi on the plane would have made it an A+ experience."
Pros: "flight was non stop and arrived more or less on time."
Cons: "boarding in PTY was awful--total chaos. Seat was uncomfortable meal was mediocre"
Cons: "They canceled the flight last minute and I had to spend the night and I missed work and a doctors appointment. I asked to be put on another flight and they told me to wait and when I asked again they said they couldn’t cuz the flight left. If they would have changed it in the first place then I woud"
Pros: "The boarding was quick and the flight on time."
Cons: "I would add subtitles to the movies and shows."
Cons: "The only thing that disappointed me was that I had no access to the lounges. I had hoped to be able to use the first class lounges since I had booked business class but I was not allowed in any of the airports."
Pros: "All is good"
Pros: "on time departure and on time arrival. well trained crew."
Cons: "food was mediocre."
Pros: "It was on time."
Cons: "No beverage service."
Pros: "Personal muy amable"
Cons: "No tienen acceso a cobijas para el aire frío"
Pros: "The aircraft and the crew Gisele and Julio for their attentive services. Despite our"
Cons: "Not enough choices of red wine and the pasta chicken was really poor tas"
Pros: "The crew is always friendly and flights are always professionally executed. The check in time can be long thou."
Cons: "The in flight entertainment selection was small, could have been bigger"
Cons: "This airline has no concept of service. We were treated poorly by the ground personell as well as the board crew. Also, the airport in Panama is very bad. It's expensive and the food and beverage offering is limited. Avoid!"
Cons: "food was horrible. seats were uncomfortable. staff was barely attentive"
Pros: "Great service, flight both ways on time, connection flights perfect everything in same concord, baggage transfer no issues, will Flight again with Copa for sure"
Cons: "The change in my original reservation with no warning and prior consultation !! Both companies acuese each other to make the change (COPA & the Agency...) at the end the only posibility was travel throught Rio an then to Recife...very bad, since you made me spend one night in the airport and not in Recife, as it was my original purchase !!"
Pros: "On time departure, nice crew service."
Cons: "Nothing"
Pros: "Customer service is at 100%"
Pros: "Love the legroom. Crew is friendly. Cabin is clean."
Cons: "Food is not good. Bring your own snacks and enjoy the legroom on the plane"
Pros: "Business Class service in Economy! Free checked luggage. Warm meals for dinner. Sandwiches for Breakfast and Lunch. You can even choose different options: Vegan, Gluten free or Kosher. ALL drink options ...., even ALCOHOL !"
Cons: "No Entertainment at all! No individual Screens in seats. Could not replace with my own due to No power for my devices"
Pros: "Business Class service in Economy! Free checked luggage. Warm meals for dinner. Sandwiches for Breakfast and Lunch. You can even choose different options: Vegan, Gluten free or Kosher. ALL drink options ...., even ALCOHOL !"
Cons: "No individual Screens in seats. Could not replace with my own due to No power for my devices"
Pros: "The cancelled my reservation the day of the flight. It took me 24 hours to get home and I had to re-book my own flight and take united airlines."
Pros: "Everything was ok, just the way things should always be. So I'm very please with the service."
Pros: "Direct flight to Las Vegas"
Cons: "No usb charging station"
Pros: "Free carry on bags and free meals"
Cons: "It took three hours of standing in line to get my boarding pass."
Cons: "My departing flight was cancelled due to weather and the only alternative flight offered was 7 days later. I offered to travel to a nearby airport to fly to the same destination 8 hours later, but was told I would be charged a $800 change fee even though I could buy a new one-way ticket for $400. So I bought a new one-way ticket. Then Copa told me that because I would miss the original connecting flight in Panama (which was impossible to reach because they cancelled the first flight) they would cancel my return flights. They forced me to pay $400 extra on top of the full return fare for just a one way flight, while leaving me to pay for another one way fare at the last minute."
Cons: "About 25 people got stranded in panama because copa air lines "overbooked" the flight from panama to el salvador. We were on standby. Why i dont know i purchased my ticket more than 2 months ahead. ."
Pros: "For the most part a punctual, comfortable flight, the crew did their job well. No entertainment, small snack etc."
Cons: "They broke off one of the 4 wheels of my checked-in bag rendering it useless. I approached the luggage complaint section of Copa Airlines and they said they only fix or replace bags when they make an actual hole in the fabric, which would basically require using a sharp knife or a chainsaw. Broken wheels (mine was completely gone), handles etc don't count, in other words, they can throw around your bags like they mean nothing to them because their policy protects them, not you. I'm pretty sure Copa isn't the only airline doing this but it needs to be said regardless, it's really not fair the way they treat / abuse customers' belongings without making themselves responsible for hardly any of it."
Pros: "TODO, el cumplimiento, su puntualidad, el servicio, excelente"
Cons: "temperature on the flight"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Very happy"
Cons: "Late departure"
Pros: "We liked everything. It was short but great."
Pros: "Nothing"
Cons: "Purchased a window seat, confirmed over the phone, then arrived to the airport and was moved to a middle seat for a 6.5 hour flight. You try to talk to the crew but they really do not care. Choose any other airline but this one"
Pros: "There were a few crew members that were working really hard and reached out to try to help me."
Cons: "I was frustrated by the lack of communication. There was no announcement that the there was even a delay until AFTER the boarding time had passed. I was extremely confused and when the announcement was finally made, it was in Spanish only. Then the flight was cancelled (which is understandable and totally happens) but no one assisted me with rebooking or informed me what was going on. I was traveling alone and it was a very frustrating experience. Overall I was at the airport from 11pm to 4am the NEXT day. We were offered accommodation but not until 11am (our flight was supposed to be at 5am) and then we were shuttled back to the airport at 12 midnight for a 4:40am flight. Then my layover in Panama City was extended by 4 hours. Overall, my travel time was nearly 56 hours."
Pros: "every thing was great"
Cons: "none"
Pros: "Copa was great! Was way more then my expectations . We would definitely be flying with them again"
Cons: "Everything was great"
Pros: "Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights. I was glad to enter a cool plane, as the Tocumen Airport was without air conditioning service."
Cons: "Tocumen Airport is always crowded, noisy and this time around was without air conditioning. As their main costumer, Copa Airlines should pressure the airport authorities to keep a standby AC system in place or replace it with one that can better handle extreme traffic of people."
Pros: "Boarding was a breeze. Crew was friendly and efficient"
Cons: "Entertainment was lackluster"
Pros: "Food"
Cons: "Servicio"
Cons: "There was no food for me, nothing at all! Nor a bag of peanuts"
Pros: "Flight attendants were courteous and"
Cons: "Service overall was on point! They were courteous and very pleasant. I would qualify this as one of my best flight experiences!"
Cons: "I will start off by saying that I usually LOVE Copa Airlines and have a wonderful experience. This flight had too many things go wrong for me to ignore. 1) The check in line up took exceptionally long even though there were many staff at the booth. 2) As people were boarding, one of the staff was handing out headphones as people were still attempting to navigate to their seat. The timing seemed very inappropriate and even in the way for new passengers. 3) My boyfriends carry on bag is larger than a small backpack, but smaller than a standard carry on bag. As he was boarding, he went to put his bag in the overhead compartment. My boyfriend is well over 6 feet and the Copa staff was insisting we put the bag at my boyfriends feet as his bag was not as large as others. We pay the same as the other passengers and deserve comfort too! Especially for my tall boyfriend who even in the largest of seats has a difficult time on planes. 4) The plane did not have individual entertainment units, which does not help on a 6+ hour flight. 5) I was VERY cold and asked for blanket on various occasions, and even offered to pay for one, but there was not on board, even though, as I exited I saw unopened ones in first class."
Pros: "attendants were very friendly and the flight was on time."
Cons: "Business class seats were really economy seats in a closed section (this is the norm on flights operated by Copa Columbia)."
Pros: "I was bumped from an overbooked Copa flight and was offered another that would get me home at 1am (rather than 3pm) or an overnight stay and a flight the next morning. Instead of trying to find a way home from the airport (a 1+ hour ride) in the middle of the night, I opted to stay in Panama overnight. Copa put me up in a very nice Sheraton in downtown Panama City with a pool, several restaurants, a casino... They gave me $20 per meal I'd be staying for (lunch, dinner, and the following breakfast), arranged a shuttle to and from the airport, and, the best part, a $1000 voucher for future flights with Copa within the next year - enough for two more round trip flights."
Cons: "Communication was minimal or false. When I checked my bag, the agent told me that I was being placed on standby because of a weight limit on the plane. She assured me that the flight wasn't full and that I would absolutely get a seat. When I got to the gate, there was minimal information available, but about 12-15 people were on standby, including two families of 4 and 5 people. The agents were ill-informed and didn't immediately explain why so many of us were on standby and whether anyone would make it on the plane, or what the other options were for those who wouldn't make it on the plane. Eventually four or five people boarded, another few got moved to a later flight, and 6 including me were put up in a hotel. Betzy, a gate agent for Copa at Tocumen, was absolutely wonderful and so helpful and informative with all of this."
Cons: "No communication my second flight changed to the next day and no one informed passengers at check-in."
Pros: "Food and comfort"
Pros: "Easy and fast connections. Flight on time.great"
Cons: "It was a little hot in there"
Pros: "Very efficient boarding and great crew!!"
Pros: "Well organized. Helpful & courtesy."
Pros: "Quick smooth flight. We even landed early. No delays no problems. I even had seated in an empty row"
Pros: "Crew was amazing."
Cons: "wider seats"
Pros: "Arrived early"
Cons: "Cut out the drink and snack service. Just offer water and ditch the drink cart in the aisle."
Pros: "The crew was entertaining. Settle right in and left on time."
Cons: "More snack options."
Pros: "The crew was super friendly and took great care of us. The food was surprisingly good and our seats were comfortable. It was worth upgrading to Premium for the extra legroom and other little perks."
Cons: "I really can’t think of a bad part...the customer service at check in was so easy; our checked bags were automatically transferred in Calgary, the crew was very friendly, food was good as was the wine and beer."
Cons: "Aisle seat did not recline on my first flight"
Cons: "We were on tarmac for an hour waiting to take off"
Cons: "We lost an entire day of our vacation to managing flight changes that were poorly communicated to us. We received a number of mixed messages and our entire group spent hours on hold, on the phone, in line for literally hours at check in, and several mistakes were made with our party’s information."
Cons: "Crew was awful. Do not fly westjet leaving Las Vegas."
Pros: "The crew was awesome"
Cons: "Such small seats, so hard to be comfortable"
Cons: "It would be nice if WestJet didn't gouge customers during unfortunate circumstances"
Pros: "Seats comfy, crew excellent"
Pros: "Crew is always polite and friendly"
Pros: "Not much, other than it got us to our destination about 15 minutes ahead of schedule"
Cons: "The food on WestJet is atrocious when you purchase Plus seats. If you are on a flight less than 2.5 hrs you get cookies or pretzels and poor wine. If you are on a flight over 2.5 hrs you get some hot in a box. I had an egg and bacon fajita. The fajita was like warm cardboard."
Pros: "Boarding smooth and quick, up up and away, watched TV for the whole trip, smooth landing and 15 minutes ahead of the time."
Pros: "Pleasant staff great flight"
Cons: "that i paid to get a seat next to my brother and the plane was not full and people got to sit where they liked. it cost me more money for nothing."
Pros: "West jet always known for above and beypnd service"
Cons: "Nothing"
Pros: "Flight was smooth no problems"
Cons: "Being 40 minutes late Cost to me $234.00"
Pros: "Early boarding quick flight"
Cons: "Seat belts don't fit me yet they did on the way down on same airline"
Cons: "Morning flight but flight was late leaving even though the plane was at the terminal. Sat on the tarmac for a half hour waiting in line to takeoff."
Pros: "Plane on time !!! Good service"
Pros: "Wonderful family trip...comfortable seating, pleasant crew and enjoyable flight."
Cons: "Lots of walking in the airport"
Pros: "No hassle boarding and smooth flight. Courteous flight attendants."
Cons: "Wifi capability to watch movies was weak. I in fact paid for wifi on the way to Canada on June 28, but was not able to use the wifi at all. It could have been my laptops browser issue. All and all, great flight."
Pros: "Kind, courteous and helpful staff"
Cons: "It was good overall"
Pros: "Flight crew very friendly."
Cons: "Entertainment app. is terrible, movies really old."
Pros: "Loaded plane quickly and efficiently. Crew friendly"
Cons: "Had long wait at gate in Calgary"
Pros: "flight was on time"
Cons: "there was no movies to watch"
Pros: "For the same price as other budget friendly airlines, More legroom, friendlier staff. Will fly again with West Jet, no question."
Cons: "I flew Toronto-Calgary-Palm Springs and then Las Vegas back to Toronto. Only the Calgary-Palm Springs flight (the shortest leg) had seat back entertainment including satellite TV (although it cut out half way there). West Jet should have such entertainment available on all of their longer flights (consistent with the likes of Jet Blue that has had it for years). I would also point the disaster at the West Jet recommended Airport Lounge i Toronto. I almost missed the flight because there was A. No flight information available in the lounge like everywhere else B. The TV available in the lounge was on the information channel which included the time but froze up at some point (I checked the time and though I had about an hour before the flight and had hour til boarding. When I looked up again about twently minutes later the time was exactly the same. C. The Lounge was 20 minutes from the gate and this distance was a total surprise. I provided my boarding pass and the receptioist said nothng about the distance (unlike other airport lounges that I have visited). Note that I stopped into the Chinook Lounge in Calgary to see if they had addressed all of the complaints. I asked how far away my gate was and what steps I had to go through to get there and they had no clue. It turns out that one must take a shuttle bus, go though security again and then go through US customs so bottom line is that one needs the adviised three hours and the Chinook Lounge is essentially useless for travellers connecting to a US destination in Calgary. I would suggest that perhaps your CEO or senior staff should go through the experience of using the above Lounges and believe me this would result in A. Demanding significant improvements or B. Recommending Alternative Lounges or C. Advising that these lounges not be used (and certainly not featuring them on your web site). One additional comment. I arranged to meet someone on your Toronto-Vegas flight at McCarron (last Tuesday nite). There are 26 different luggage carousels so I positioned myself in the middle and monitored the flight arrival information. Officials at McCarron Airport failed to indicate that your plane had arrived. As a result, I was delayed in making my way to meet the individual at Carousel 26 and we missed making contact. Most Toronto passengers were already leaving with their luggage so I approached one of your staff who to put it lightly was useless (not sure why she was there). She would not tell me if my party was on the flight or even when it landed or provide any solution. The McCarron Flight Info Board still did not indicate arrival of your flight even after basically all the luggage was gone. I finally got someone who worked at McCarron to contact the PA Announcer and ask my party to meet me at Carousel 26. The PA Announcement came over a few minutes later ... but said to meet at Carousel 16. Gross incompetence all the way around. Dennis Egan 519-513-1025"
Cons: "Plane was delayed by 3 hours."
Pros: "I really enjoyed my Canadian Vacation. Everyone was nice and being from the islands it was really a Wonderful and Cold Experience. I never dreamed I would go skiing"
Cons: "Cleaning snow off my rental. Other than that it was Amazing"
Pros: "I have noticed the new seat on the plane which is great."
Cons: "The seat assignment for four of us considering we come early for checked in."
Pros: "Nothing"
Cons: "Everything! Staff were horrible"
Pros: "The pilot was awesome and the crew."
Pros: "The boarding process wasn't to bad"
Cons: "The crew did not ask if we wanted a snack. I had cranberry juice and thencupnwas barely full. Crew did not ask if I wanted a snack or even offer d a snack. . Yet the people behind me was asked if they wanted a snack. Rude ."
Pros: "Friendly crew."
Cons: "Delayed flight. + Even though I've ordered my meals online in advance, the crew didn't know about it and I had to end up asking for my sandwiches. They should have a list and bring the food proactively instead of waiting for you to show the order recipit."
Pros: "The professionalism of the crew and the spacious plane."
Pros: "Canadian airlunes are the worst nothing good about them"
Cons: "Nothing"
Pros: "Everything"
Cons: "Nothing"
Pros: "On time, arrived even half an hour early on the way back. Staff in flight and checking in at YVR amazing. Overall, good spacing for knees between rows, staff awesome, flight on time sharp... great experience so far!"
Cons: "Staff at checking in kiosk at LAS wasn't so friendly."
Pros: "The airline gave each passanger free dinner prior to the flight for being delayed. The in flight attendants were very friendly and helpful. Very efficient with their tasks and security checks."
Cons: "The flight was delayed by 4 hours due to a thunderstorm in toronto."
Pros: "Fight left on time, crew was friendly, entertainment system worked."
Cons: "Cramped seats made worse by reclining passengers seated in front of me. Couldn't pre-order my meal even though I tried 24 hrs before ( 2 days is apparently the requirement)."
Pros: "Easy on line check in"
Cons: "Delays on boarding"
Pros: "Everything was on time and the staff were friendly! Much better experience than our last trip!"
Pros: "Crew was excellent especially Taylor"
Pros: "flight was goof"
Cons: "unclean bathrooms in toronto airport right after landing before cutoms. very dirty outside grounds around T3 .We walked from the Shereton on airport road to T3. there was garbage piled on Aug 9, cans overflowing, around T3 and even more on Aug 13. in 4 days there was no attempt to clean up at all."
Cons: "Because the flight left late, 3 of us had to RUN through the Toronto airport from one end to the other, in order to barely catch our connecting flight from Toronto to Ottawa."
Pros: "Being high"
Cons: "If no one asked me questions"
Pros: "The conform and easiness from flight to flight."
Cons: "More food options."
Pros: "The crew was amazing"
Cons: "The food"
Cons: "The check in process. We are Indian citizens with US green cards. The Mexican consulate says this combo is good enough to enter Mexico, but apparently it wasn't good enough for the people checking us in! They took our passports and has us wait before immigration in a detainment room. THEY WERE WRONG"
Pros: "On time"
Cons: "Something to drink"
Pros: "I fly a lot for business so I have seen my fair share of issues. I can honestly say AeroMeixco compares to a bad budget airline in the USA if anything goes bad."
Cons: "Hard to believe a national airline can be so unorganized. When you ask staff why the info board does not get updated or HAS WRONG INFORMATION, they just shrug it off by saying “This is Mexico, sorry”. Truly inexcuseable. Even their website has wrong “real-time” info; showing the flight is in Mid air while we are trying to find out which gate we should go to. Never again."
Cons: "The flight itself was fine, but connecting through Mexico City airport is troublesome and time consuming. Mexican authorities make everyone go through a long line at customs. Since we checked in through Delta in San Antonio, we did not have a boarding pass for the Lima portion. , We had to exit into the main concourse to get our boarding pass. At that point we were on standby for seats and barely made our connection."
Pros: "I’m glad I made the flight. It was tight. Friendly staff all around."
Cons: "The sprint to make my connection was the only glitch on the trip so far. I made it so all is good."
Cons: "The flight wad great, but the main problem wss thr smell. For almkst the whole flight it smelled like trash combined with someone's toilet left ovet smell. It was really bad."
Cons: "I checked in on line but went to check in desk to make sure my bag wasn't too heavy and the man changed my seat! Then I went back and the next guy said I couldn't have my seat even though it was 2minutes later and gave me a new seat but a better seat. Then the first guy comes over to give me a boarding pass for my second flight and again he changed my seat to an awful seat. And I wanted to sit next to a friend from Mexico City to Lima so that seat change was really mean. Once one the plane the man in my original seat got an upgrade so I got to sit next to my friend about half way through the flight when she came to tell me about the empty seat when she came to the back of the plane to use the bathroom."
Pros: "The available entertainment, the amenities, there was no upcharge for things like the ear buds. Bilingual staff that was able to communicate with all guests."
Cons: "Nothing to comment"
Cons: "For a 5+ hour flight, no entertaintment, no movies, headsets did not work, no air conditioning, poor service, bad food."
Pros: "Well organized"
Cons: "People in the airline need to be a bit more frienly"
Pros: "It was quick and easy to get through everything"
Cons: "Na"
Cons: "Rude staff. Airline doesn't respect its own carry-on bag policy. I was forced to leave my bag at the door despite being one of the first on the plane. Seats very close together -- my knees were up against the seat in front of me all night."
Pros: "Good entertainment - polite crew that was willing to help once on board the plane."
Cons: "Boarding - Crew member came around to check passports but neglected to also check for immigration papers - caused one friend to miss his flight and myself nearly to miss my flight though we arrived two hours early. Checked my baggage when it didn't need to be checked / met appropriate baggage standards. Being loaded onto trams was a bit of an inconvenience - but not the worst thing ever. No vegetarian option for food - wasn't able to eat. It was indicated we'd be served dinner on board but not that there was only one meat option (I'm allergic to mammmal meat - beef and pork in particular). Most other flights give the option of meat or vegetarian dishes."
Pros: "Plane was new so that was nice! Clean and elegant, i do like AM domestic business/first class product (but only on the new aircraft, with a footrest), especially in comparison to the US domestict first class. What i like is the footrest and a good inflight entertainment system"
Cons: "Food is below average, as it is unhealthy- option of a bacon sandwich on white bread with heavy mayo, or a turkey sandwich, also heavy on mayo and cheese, it included a sugary milk rice (it was tasty)"
Cons: "When i got to the airport they said i had the wrong passport so I couldn't go and i can't get a refund!!!!!!!!!! I didn't know that my card passport wasnt allowed I wouldn't have booked the trip. I'm very very upset. I took my vacation from work and didn't go on my vacation."
Cons: "I believe Aero Mexico had four flights going from LAX to Mex City in the matter of two hours when we arrived so the line to check in was huge. Not a big deal until the staff began pulling people from the back of the line to check in for flights that left at the same time as ours, which put us on a time crunch to get to our gate on time. Once we arrived at the gate, there was no indication that our flight had been delayed and no announcement regarding its status. We simply had to wait and wait, then we finally took off an hour late. The staff on board the plane was less than helpful in getting our customs paperwork to us as well. Not a great experience."
Pros: "good service!"
Cons: "both flights were delayed."
Pros: "It was cheap price"
Cons: "Connection took longer, my luggage did not arrive, depatures were one or two hours delay."
Pros: "They were friendly and professional"
Cons: "hablo Espanol no bien"
Pros: "Actual flights were on time"
Cons: "The airline changed my flight a few days before my trip changing my layover from 2 to 15 hours, providing no form of compensation. I suspect they cancelled my original flight because it was not full. A trip with a 15 hour layover would have been cheaper originally. Mexico city airport has poor amenities and internet access."
Pros: "Staff was friendly."
Cons: "Food mediocre."
Cons: "Typo in my boarding pass-- spelling of my name-- so confusion and delay with TSA. YIKES-"
Pros: "the worse airline"
Cons: "It’s both a low cost airline (they charge you per bag) but with the prices of a high end airline. Makes American Airlines look like Singapore Airlines. Sucks big time"
Cons: "my luggage had items stolen from it and i have not gotten any response from the airline regarding my missing items! im outraged"
Pros: "Thr dervicr"
Cons: "I have to pay $60. Dollars"
Cons: "The counter people charge me for my second luggage, this is my fourth trip to Santiago with Aeromexico and is the first time that they do that, I told them that I was not going to Mexico, I explain that my final destination was Santiago -Chile and by de info in internet for flight from USA to south America its 2 lugagge, they charge me anyway $55."
Cons: "First of all flight attendants were unfriendly and trying to sell lotions to sell watches and lotioMexicons like if you were in a flea market."
Pros: "Flight took off and landed on time"
Cons: "No veg option in food menu"
Cons: "They didn't announce the local time when we landed."
Pros: "Great flight"
Pros: "Great customer service !"
Cons: "Nothing"
Pros: "Good customer service"
Cons: "Can do better on the snacks"
Pros: "nothing"
Cons: "we never even got on this flight"
Cons: "Aeromexico dis not let me board my flight from Mexico to Vancouver. They said they couldn't clear my name and print me a boarding pass. Stuck at airport for 14hours and ended up flying aircanda to yvr the next morning. Terrible customer service/care. Never flying aeromexico again."
Cons: "The entertainment was awesome. Made the flight time go very quickly...Proceso de check in no es de lo mejor, después no tiene servicio de entrenimientos, pero ofrece un refrigerio que otras compañías aéreas no brindan."
Pros: "I couldn't believe that we actually got a meal on a flight and didn't have to pay for it. The airport was cold and I asked for a blanket when I got on the plane and was immediately handed a blanket which doesn't happen on other airlines I have flown on."
Pros: "I loved this flight. I took 2 other airlines within a few days and this was the best experience. Short check in lines no hidden fees very organized and plane left right on time! Played a good movie and provided headphones and snacks which where pretty good. Great flight!"
Pros: "Headphones, meal, and a charging USB location was provided. Flight attendants were very attentive to us."
Cons: "I didn't like on my way back home the second I walked in I felt nauseated due to the bad odor. Smelled like urine and athlete feet, I was sick to my stomach."
Cons: "Old Plane, no TV's on seats"
Pros: "The crew They were nice."
Cons: "The food"
Pros: "Plane on time. No setbacks"
Cons: "Long line in customs in Mexico City especially since we had to make a connection. Also the inconvenience of getting our luggage in Mexico City and then re sending it to Cabo SAN Lucas."
Pros: "execellent"
Cons: "The check in"
Pros: "The crew"
Pros: "Everything"
Cons: "No teen"
Pros: "Most of the Staff was friendly"
Cons: "No wifi, some staff were oblivious of how often they hit you when walking through the plane disturbing you during the flight. I started to think it was intensional. But the other staff were wonderful."
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