Daily cleaning, installation of cabin HEPA filters on flights from Lexington to Canada
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 14m
Canada has restricted the entry of all foreign nationals. Travelers who are not Canadian citizens, permanent residents or people registered under the Indian Act may only enter Canada for essential purposes. Entrance will be denied to people traveling for tourism, sightseeing, recreation, entertainment, social visits or religious functions.
Canada has suspended all flights to and from the UK until January 6.
Foreign nationals who are eligible to travel to Canada are immediate/extended family members of a Canadian citizen or permanent resident, person who is authorized by the Public Health Agency of Canada to travel to Canada for compassionate reasons, person who is authorized by the Deputy Minister of Canadian Heritage to travel to Canada for the purpose of an International Single Sport Event, temporary foreign workers, international students, person approved to become a permanent resident, transiting passengers, members of the Canadian forces, accredited diplomats and their immediate family members, air and marine crew members, French citizens who live in Saint-Pierre and Miquelon and have been in only Canada.
Immediate family members of a national or permanent resident of Canada must be traveling to be with the national or permanent resident and intending to stay in Canada for 15 days or more.
Extended family members of a national or permanent resident of Canada must be traveling to be with the national or permanent resident, intending to stay in Canada for 15 days or more and have a written authorization from Immigration, Refugees and Citizenship Canada (IRCC).
All passengers five years of age or older, must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours prior to departure. Travelers without a negative test will be denied to board their flight. Travelers from a country where PCR testing is unavailable will be required to report to a designated Public Health Agency of Canada quarantine facility for the duration of their mandatory 14-day quarantine. Delays in obtaining test results does not apply.
Those exempted from this requirement include children who are not five years of age or older, other exemptions includes, a crew member or a person who seeks to enter Canada only to become such a crew member, emergency service providers, technical stops – flights refueling.
From February 1, in addition to the mandatory pre-departure test for travelers arriving in Canada by air, all international passengers flying into Toronto Pearson airport are required to take a further COVID-19 test on arrival.
Travelers are subject to health screening. Travelers showing symptoms of COVID-19 will not be allowed to board their flight. Non-medical face masks or face coverings are required for all flights to and from Canadian airports, and within airport terminals. Anyone who cannot wear a face mask for medical reasons must be in possession of a medical certificate.
Travelers are required to submit their information digitally through Canada’s ArriveCAN app before they board their flight. This includes travel and contact information, quarantine plan and COVID-19 symptom self-assessment. They must have evidence that they have submitted their details digitally.
Travelers must have a plan to quarantine for 14 days when they arrive in Canada (including a suitable place of quarantine, how to get to their destination, get groceries and access essential services and medical care). Check the Government of Canada website for more information.
Foreign nationals traveling to Canada for a compassionate reason must get authorization from the Public Health Agency of Canada. Foreign nationals traveling without an advance written approval for an exemption of a border restriction may be denied entry into Canada.
Travelers are subject to a 14-day mandatory quarantine, this includes a mandatory 3 night pre-paid booking at a government-authorized hotel, at their own expense (approximately 2,000 CAD) and take a COVID-19 molecular test on arrival at their own cost.
Towards the end the quarantine period, travelers will be required to take another COVID-19 test. they will be required to stay in their place of quarantine until they receive a negative test result.
Certain persons are exempt from the mandatory quarantine requirement when entering Canada for the purposes of performing an essential job or function as identified in the Order under the Quarantine Act. Exemption will be validated for each entry into Canada.
Before traveling passengers must make their travel arrangements to transit through Canada well in advance, make flights and connections as direct as possible to limit their contact in Canada; multiple domestic connections may not be considered appropriate, make connections that are as short as possible; if their connecting flight is more than 24 hours apart they will need to quarantine (self-isolate) until their next flight.
Transiting passengers must remain in the secure transit area of a Canadian airport to complete their connection. Should they need to leave the airport or the secure transit area due to a flight cancellation or delay, they become subject to mandatory quarantine until their flight departs, comply with any guidelines provided by the Airport Authority and follow all flight requirements, follow the provincial and territorial restrictions, depending where they are transiting through.
All other info
Only Toronto Pearson (YYZ), Montreal Pierre Elliott Trudeau (YUL), Calgary International Airport (YYC) and Vancouver International Airport (YVR) are operating international flights. Domestic flights, as well as flights from Saint-Pierre-et-Miquelon and cargo-only flights will remain exempt.
There are currently 81,653 active cases of COVID-19 diagnosed in CA and 23,481 deaths as of Apr 16 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Canada.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Canada is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Canada with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Canada up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "A full complément of movies to choose from"
Cons: "Really comfortable. Great flight"
Pros: "In flight entertainment"
Pros: "Lots of leg room"
Cons: "on-time departure"
Pros: "The seat was fine and the seatbelt just barely fit."
Cons: "Saw a bedbug on my window!!! Wasn't notified that they were serving breakfast when I reserved one. No free wifi. No monitors in the seat to track plane progress and watch a movie. All of those either cost extra or were separate. Due to constant line I was forced to use the bathroom when I landed"
Pros: "Short flight."
Cons: "Flew Alaska Airlines back to back bright had food service. This flight was initially moved back 30 minutes from when I first booked and then delayed twice at the airport. Created a much longer layover and resulted I having to change other reservations at destination."
Pros: "The crew was polite and kind and prompt :)"
Cons: "a fluffy blanket! XD just kidding, that's asking a bit much :D"
Cons: "In checking in the staff was no helpful"
Pros: "Helped with bags and quick to assist"
Pros: "Pleasant trip"
Cons: "The ticketing agents were excessively slow."
Pros: "Wonderful quick flight!"
Pros: "More room in economy than other airlines. Thanks!"
Cons: "Still miss the live tv programs from Virgin America days."
Pros: "Crew was nice."
Cons: "Plane small - had to bend to get in door- am only 5’6”! Seats too small - too close. Definitely not a pleasant ride. Left late and still had to wait to get a gate. Felt bad for people with connections! I would pay more for an airline that offered comfort and made flying a pleasant experience- this wasn’t it."
Cons: "Plane was freezing!"
Pros: "Food, comfort, direct flight"
Cons: "Crew members were short and rude with almost all passengers"
Pros: "Flew into New Orleans even though tropical storm was approaching nearby"
Cons: "Gate change without notification to me by email"
Cons: "Flight was delayed"
Cons: "lack of Cleanliness, one crew member was rude and pushy (not to me but in her tone and to others),"
Pros: "Friendly flight attendants n smooth flight"
Pros: "On time"
Pros: "friendly staff"
Pros: "The crew is kind and I appreciated their service while flying"
Cons: "For my first time flying with them, you would hope that your luggage makes it to your final destination. Since it didn’t, many plans in Hancock had to be rearranged and my ride has to rearrange her schedule. Not to mention, I had to rearrange my schedule again just to pick it up at the airport the next day."
Pros: "Alaska Airlines has a great fruit and cheese plate for $7.50. GOGO app gives a good selection of movies, tv shows and HGTV!"
Cons: "Attendant was much more pleasant to the two men around me. Such a full flight, we were told to sit down until the food cart was done to access the lavatory. Too narrow of an aisle!"
Pros: "Everyone super friendly no other complaints"
Cons: "Boarding delay. Also asked last minute before boarding for passport in a new line so had to wait in the back. Consider some of us are crunched for time when we get to destination (rental car before closing, etc)."
Cons: "The plane had to make an emergency landing in Honolulu because 2 of the 4 navigation systems were not operating correctly. We had 2 wait in Honolulu approx. 6hrs to catch a flight to Seattle. They gave me a $12 voucher for food but my dinner (only dinning in the terminal) cost me $20. Was forced to take an additional day of leave & had to make arrangements for my pets. Was only given (3) $600 vouchers for my 3 tickets."
Pros: "I would like to possibly see some better food options maybe for people who can not consume dairy. With the many different cheese platters, I was very uninterested. I had an early flight and thought I'd be able to eat something with a sort of substance. I was quite disappointed, I guess I'll have to be the annoying customer who brings chipotle on the plane next time."
Pros: "Nothing went wrong."
Cons: "Turbulence. Haha!"
Pros: "Wonderful. Everytime I've been on Alaskan it has been fantastic."
Cons: "The landing was a little rough each time but overall a fantatic experience."
Pros: "Everything okay..... the seating is just too damn tight."
Pros: "Great customer service!"
Pros: "I love their quick baggage return service! Best of all the airlines! Great on time. Always seem to get in a little early."
Pros: "I was late to the airport so I was rushing and the crew was so helpful knowing that I needed to get checked in and to the gate."
Pros: "We boarded fast and left and arrived on time"
Pros: "Easy flight. Boarding was fine and the crew were friendly enough. The steward didn't come and see me much and I think I had one little snack and one beverage."
Cons: "No entertainment but I didn't really expect it on such a short flight."
Cons: "Better snacks would help you stand out. They are pretty sad ;o)"
Cons: "The landing was extremely rough."
Pros: "Boarding was a few minutes early (versus the typical few minutes late), it was easy, plenty of room/clearance for my stuffed roller carry on, comfy seats, great service throughout. I am not often flying into or out of cities that Alaska services but when I am, I almost always chose to fly Alaska :)"
Pros: "See above"
Pros: "Great new modern plane with power at every seat!"
Pros: "Mood lighting"
Cons: "No free snacks and $25 per bag surcharge"
Pros: "The gate agents and staff were very friendly"
Cons: "When I checked my bag. They had to hand write a slip for the next leg of my flight (Calgary to London). This added about 10 minutes of time. It's 2017, how can it still require paper write up??"
Cons: "Couldn't figure out who to talk to about the baggage delay."
Cons: "My fought was canceled with no costumer service answeringvtge phone and I had to re book my next ticket"
Pros: "Overall the options & attendants were good"
Cons: "One of the attendants wasn't so nice. Watching her pour drinks, one would be full 's one half, she would have her favorites sort of speak. Attitude. Of those who had the half full glasses asked for more, the attitude came out, she would give them more with a snip. Of course those others she would gladly with a smile. I checked my suitcase in as we had a 'full flight' & never got my $20 voucher. Yet there was plenty of overhead space that I saw. So that was a waste of time on both counts."
Pros: "This flight was just perfect, specifically the service of the flight attendants."
Cons: "Again a six hours layover"
Pros: "Great Staff"
Cons: "Lots of flights leaving the same time through side by side gates - and all delayed. yuck"
Cons: "Despite the staff who unloaded me in the isle chair having a great attitude, they were inexperienced."
Pros: "Many flight schedules."
Cons: "Sardine seats. Ventilation. Limited Internet programs."
Cons: "The way to count Hockey bags is totally different from any other company. Also we were announced the plane is not functional after we boarded. I will never use Alaska again."
Pros: "Safe, uneventful flight. Everything was great!"
Cons: "People wiping down their seats during the flight .... how silly"
Pros: "quick easy flight"
Cons: "sockets to charge electronics"
Pros: "Good crew and amazing always ask if anything I needed."
Cons: "Had issues with specials meals requests. Was unable to get what was requested told both on originating flight, and returning light that its had not been loaded but the request wasn't there.."
Pros: "The crew is always smiling and ready to help you and I really like that."
Cons: "being on time"
Pros: "we could not get a seat until we arrived at the airport."
Pros: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Cons: "This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis."
Cons: "Food. Phone charging at seat, entertainment screen."
Cons: "Best option across the pond, amazing upgrade prices"
Pros: "Pilot was super nice and informative when the flight was delayed."
Cons: "Slow WiFi"
Pros: "The seat was very comfortable even as a basic seating and the entertainment options were great."
Cons: "The voice from the pilot was very loud and would be too much if I had my headphones on."
Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Pros: "great trip and crew"
Pros: "The crew was amazing had no problems!"
Cons: "Nothing had a great experience!"
Pros: "The on flight entertainment was good"
Cons: "Sleeping was too uncomfortable"
Pros: "Quick deboarding process. Attendants also wonderful. Diverse staffing. Attendants were friendly and helpful."
Cons: "Bumpy flight. But it was a short flight and they tend to be bumpier."
Pros: "On time"
Pros: "Excellent gate personnel, spacious and clean plane"
Cons: "Some crew members were a bit curt"
Pros: "Friendly and courteous crew, great food, comfortable seating, quick luggage retrieval. Wow!"
Pros: "The flight was fine"
Cons: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
Cons: "Everything was great"
Cons: "The flight attendants weee rude, and no bar service"
Pros: "Unlike the flight from DTW to PVR, the sound didn't keep cutting out on the video screen, so I was able to watch a movie this time."
Cons: "The last row is always awful. It would be nice to at least be able to recline the seat."
Cons: "Customer service was lack luster..."
Pros: "After flight was cancelled, rebooking was easy and quick on the app."
Cons: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."
Cons: "They said we would get there on time even though we took off late so that what we told our ride. Ended up about 30 minutes late. Did not like that."
Pros: "Flight was 3 hours late leaving due to frost on wings. De icing truck wouldn’t work so they waited until sunrise and parked the plane in the sun. Real hi tech solution."
Pros: "it was easy to navigate ."
Pros: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Cons: "The food could be better."
Cons: "The flight left three hours late while the crew was waiting for an oxygen tank to arrive. We were boarded onto the plane after it was nearly an hour and a half late, then waited in out cramped seats for another hour and a half as we continued to wait for the same piece of equipment. At one point a Delta employee announced over the plane's PA system that we'd be getting vouchers to compensate us for this absurd delay, but there was no explanation of how to claim those vouchers."
Cons: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Cons: "Very uncomfortable seats Oddly shaped overhead bins, unable to put standard sized bags overhead, meanwhile they fit in planes of other major airline companies such as American Airlines. No food options, only sweet biscuit which contains soy and milk."
Cons: "The flight was delay for 3 hours and they only give us chips and water. They didn't explain well what was the problem. The plane was dirty inside and the seats werent comfortable at all, the plane was making weird noises. There is no window in the 11A Window Seat. Really really bad service at all."
Pros: "Plane was clean, attendants were friendly, and food was fine."
Cons: "I had a flight from Detroit to Montreal. Tried to check in and DTW was not a choice on the westjet website and so I physically could not check in. I realized the flight was technically operated not by WestJet, but Gojet. Went to Gojet's website and was told that Delta took care of all of their ticketing and such. Went to Delta's website, entered my ticket number and card number but I was not in the system as I was given all WestJet info (not Delta's). Luckily the baggage check in people figured it all out."
Cons: "The main cable seats although newer were not very comfortable."
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Cons: "I could not check in on the kiosk and I had to go to two agents before they could find my reservation. The lines were extremely long and the customer service was poor."
Pros: "Not the wor st comfort,"
Cons: "Cannot even request seats before booarding, as they try to get us to pay more. The anxiety over separate seating for couples is not worth it."
Cons: "Having delayed flights"
Pros: "I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy."
Cons: "The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake."
Pros: "There were pretzels. Wifi but I brought my own entertainment."
Pros: "Comfortable seats, pleasant crew, excellent entertainment, all good great but burrito snack."
Cons: "Almost everything"
Pros: "Staff was friendly, seats were about as comfortable as any other flight."
Cons: "Nothing in particular"
Pros: "Crew was nice"
Cons: "Always a delay with Delta"
Pros: "Talia is an excellent stewardess—She takes good care of people"
Pros: "No issues"
Pros: "Quick boarding and quick to disembark."
Cons: "tiny! you get what you pay for with a turbo prop."
Cons: "That the fare advertised didn’t include a seat or a suitcase. Very unfair comparison."
Pros: "Great experience...."
Cons: "There were wait times...too long"
Pros: "No movies, not sure whether I needed to Dow load something Did not have food"
Pros: "Free booze"
Cons: "There were so many delays"
Cons: "To the best of my knowledge I paid for a window seat on my trip to Montreal. It was the only option I elected to pay for, yet, I found myself in the middle seat. A personal life lesson we’ll learned and an experience to be remembered & considered, under advisement, on any future bookings."
Pros: "The boarding was fast and everyone was kind with me."
Cons: "Snacks were given, I wish there were more options."
Pros: "Decent selection of movies."
Cons: "No meal included in 7hrs oversea trip. They had 3 services - two snacks and one coffee only.othereise, food was for purchase only. No checked luggage included."
Pros: "The people that work for WestJet are exceptional! I find everyone there is knowledge, helpful and happy. The last one is why I fly with WestJet. Its a real treat to be so well taken care of."
Pros: "The boarding process was organized and quick. The pilots, Robert and Patrick flew so well and we landed like a dream."
Cons: "it was very good"
Pros: "Service up to standards"
Cons: "Delay because of “not enough fuel on the aircraft” while ready on the runway for takeoff... 2 hours delay..."
Pros: "Nice and professional service."
Cons: "Having to pay for my checked-in bag."
Pros: "Customer focus and service"
Cons: "1.2 hr Late departure. Everything else OK."
Pros: "Efficient and Friendly Service. Clean Aircraft. Snacks and drinks."
Cons: "Window seat is very cramped due to curve of the aircraft. Effectively no room to stretch both your legs."
Cons: "Toronto connection takes forever!!"
Pros: "The Pilot explained his Procedures thoroughly."
Cons: "Same as above."
Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"
Pros: "Easy on line check in"
Cons: "Delays on boarding"
Pros: "Luggage came fast. Car rental was great."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."
Cons: "The long wait to get my baggage."
Pros: "Nothing. Lame service."
Cons: "Delays and no compensations"
Pros: "The friendliness of the staff, the size of the seats. Check in was fast and efficient."
Pros: "Staff was kind as usual. Some channels didn't work so they gave us complimentary movies."
Pros: "Service was great. Seats seemed to have shrunk. I sat in a middle seat. Hmm."
Cons: "Hard seats no padding extrely uncomfortable"
Pros: "Co fomfortable seats"
Pros: "Smooth, friendly and cost effective."
Pros: "Didn't like anything. Specially the fact that I left home at 3am and I'm still not in LA"
Cons: "THE DELAYS! 36 HOURS ON THE ROAD AND STILL GOING! NEVER AGAIN!!!!"
Pros: "Boarding was handled efficiently."
Cons: "There wasn't much of a welcome aboard. Definitely not the WestJet of earlier years."
Cons: "Having to pay to watch a movie and ear plugs"
Pros: "People very helpful and friendly."
Pros: "Tv coffee cookies staff"
Pros: "The service was nice"
Cons: "no diet coke"
Cons: "Very long wait for bags"
Pros: "Ride a bit bumpy, but no biggie."
Cons: "they didn't serve anything"
Pros: "Entertaonment did not exist....did not even have a sandwich...just junk food"
Pros: "It was really hard to hear the boarding announcement as I was very close to the gate."
Pros: "As I use cane , got pleasant help with my check-in"
Pros: "The flight was much awesome"
Cons: "The Frodo add more food please"
Pros: "Free entertainment and snack. Customer service was great with my bags and had options for picking up and delivering"
Cons: "My bags were not there when I landed"
Cons: "the wifi is awful"
Pros: "Flying portion was fine."
Cons: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."
Pros: "Pilot did great job, superb smooth landing."
Cons: "The two male flight attendants could have been a bit more friendly."
Pros: "comfortable plane."
Cons: "Kay&k was awful. Never use them again."
Pros: "Honestly, nothing!!"
Cons: "Everything. This airline has disappointed me for the last time."
Pros: "It was average."
Cons: "4 hour delay is unacceptable"
Cons: "Seats are too close"
Pros: "Crew was nice and made sure we were all comfortable before taken off :)"
Cons: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"
Cons: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"
Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"
Pros: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
Cons: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."
Pros: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Cons: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"
Cons: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."
Pros: "Service for wheelchair was excellent with staff at checking counters"
Pros: "We were early but couldn't get to the gate!"
Cons: "Same as above"
Cons: "Bag check fee is steep for students."
Pros: "The flight attendant"
Cons: "Service was poor."
Pros: "Price, entertainment, direct flight"
Cons: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."
Pros: "Prompt on time service."
Pros: "Seats which we selected where great"
Cons: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
Cons: "They changed my flight schedule that made me have to arrange my travel plan"
Cons: "Someone stole an ipad and that forced us the be delayed for 2 hours"
Pros: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
Cons: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."
Pros: "British Airways got us on another flight to Dublin through Heathrow."
Cons: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."
Pros: "On time"
Cons: "Small seats"
Cons: "No personal TV’s and no food for purchase"
Cons: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
Pros: "planes were on time, good flight"
Pros: "Arrived early"
Cons: "American airlines lost my bag... Customer service in LAX is non-existent."
Pros: "Lucked out with extra legroom seat. Seat was broken though."
Cons: "The whole customs process is a seemingly endless mess."
Cons: "The cleaniless of the flight can get better"
Pros: "Flying AA. Excellent flight"
Cons: "No wifi. Pay only"
Pros: "Besides the seating problems everything else went smoothly"
Cons: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."
Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."
Pros: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
Cons: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"
Cons: "Too many delays"
Pros: "the choice of movies was great. I two very well presented selections."
Cons: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."
Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."
Pros: "not much"
Cons: "not much"
Cons: "Cramped seating"
Cons: "Old plane and the movie app kept cutting out"
Cons: "Both flights delayed. A six and a half hour drive took nine and a half hours by air."
Pros: "They crew tried their hardest"
Cons: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."
Pros: "Having an open seat next to me."
Cons: "Seats a bit snug."
Pros: "Renovated planes, modern entertainment options that were free, charging by outlets."
Cons: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"
Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."
Pros: "Overall very good"
Cons: "Nothing specific"
Pros: "Was actually an Air Canada flight. AC has much better seating in Economy Class. Seats have more room and more recline."
Cons: "United made no effort to alert us to the fact that we were actually flying Air Canada. Our rewards upgrade to Business Class was not honored.Extremely misled!"
Cons: "Cleanliness of airplane. Vents and tray tables were very dirty"
Pros: "The agent at the gate quickly realized the problem and was able to put me an exit row, which was a nice consolation, but if the flight had been full, I don’t know what would have happened."
Cons: "I was bumped from my first class seat with very little explanation why, and wasn’t even informed until the boarding process was underway. My name was never called at the gate before boarding as a “Mr Smith, please come to the gate”, and it was very embarrassing to be pulled out of line like that."
Pros: "Flight was canceled."
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Pros: "Staff was nice. Comfy seats."
Cons: "They had to check mom's little bag, so we had to move things into her carry on that she needed."
Pros: "It’s ok. The airplane is not comfortable. It’s old and small"
Pros: "Cabin crew was friendly."
Cons: "United 737-800 seats are cramped. The flight was severely delayed due to weather, and United did not do well in communicating that well. We had to wait 38 minutes after arriving in Toronto for baggage to start arriving in the baggage hall. United did not provide customs cards prior to arrival."
Pros: "Landing safely"
Cons: "Late departure. Poor food sale selection"
Pros: "The flight captain made up the total time that the flight was delayed, good take off & good landing, got us to Toronto on time. Thanks."
Cons: "Male flight crew could be better - first do your job of giving out the immigration forms then chat, not complete handing them out just one minute before landing so passengers can de-plane & then fill out the forms"
Cons: "The flight leaving Houston was delayed by over an hour due to some problems finding another captain for the flight thus extending the layover time by at least four hours. As a result I didn't get back to Toronto until around 12:30 in the morning. Otherwise everything else was fine."
Cons: "US Gov shutdown a pain to get thru customs and security. cabin crew on flight to YYZ was terrible."
Pros: "Even though we boarded late, things moved along and we got out just a few minutes late."
Cons: "We boarded late because they told us they were cleaning the plane from the previous flight, but when we finally got on, the floor under my seat was still dirty, so I don’t know what they were doing...."
Pros: "Was good and all went well."
Pros: "I like the entertainment screen"
Cons: "The mini pretzel.,,"
Cons: "Flight delayed until 8pm then sat on the plane in Toronto for 45 minutes waiting for a gate and because we were sent to a parking area with numerous other planes and ended up getting boxed in and couldn’t get to our gate earlier. Nothing offered to the passengers during this time, not even water."
Cons: "flight delayed by 3 hours. no reason given- effected subsequent schedule..."
Cons: "That we never got to Chicago went to Washington instead"
Pros: "Everything was great and i hate flying"
Pros: "Crew was great"
Cons: "In flight entertainment very glitchy, was unable to watch anything."
Pros: "Cannot rate the food as I didn’t have any."
Pros: "Quick boarding"
Cons: "Pretzels are not good snacks"
Pros: "We have Global entry so the security was a breeze. Everyone was happy !"
Pros: "Roomy sears free WiFi. Free coffee"
Cons: "Late departure not good with wheelchair disability services"
Pros: "Pilot candor"
Cons: "In flight service"
Pros: "The plane window seat"
Pros: "Comfy seats! So nice when you have a comfortable chair"
Pros: "Despite delays the captain was communicative and gracious."
Cons: "Only one person was at the gate checking passports on a full flight so embarking took a very long time, making us late. Entertainment system was pay-only and the screen couldn't be turned off so we had ads flashing brightly in our faces the whole trip."
Cons: "Late by almost an hour"
Cons: "No seatback screens."
Cons: "For the second time in a row, the Houston Airport crew did not transfer the luggages to Air Canada."
Pros: "No entertainment due to short flight"
Pros: "Greg care and service from those stationed on board."
Cons: "Very long walk from aircraft to immigration"
Cons: "Flight was delayed. Time was posted at gate for new time. Went to get dinner and when we returned to gate saw that the time had been moved UP from previous anouncement and practically missed our flight."
Pros: "Same with the first flight leave access to the club room was amazing it was a great way to tame the Perils of travel with a long delay between flights I was able to go into the club room have Refreshments some food and sit down and relax and wait for my next flight probably the most comfortable I've been in the last 6 years of flying."
Pros: "Had own entertainment did not use however like the app availability. Considering all of the weather delays I am very impressed and happy with service."
Cons: "Unfortunately there were no hot beverages, but cold were served."
Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"
Pros: "Nice and happy/friendly people working for the airline..will take this airline again"
Pros: "Everything went fine no problems and it was XMAS eve"
Pros: "Flight left and arrived on time. Good service on board."
Cons: "For boarding at the gate, attendant scanned boarding passes at one terminal and asked passengers to board next to another terminal across the room. Anyone could have walked onto the plane without a boarding pass, which seems to be a security concern. It felt as if I was seated over the rear wheels of the plane. During taxi and takeoff, there was an irregular bump that made a noise and vibrated the plane every second or so, and sped up as the plane sped up. I was concerned that something was the matter with the tire or wheel."
Pros: "Flight was on time"
Cons: "Check in was terrible"
Pros: "Empty plane do had lots of space. Super comfortable."
Cons: "Crew in First was a joke. Not even offered water. What a terrible service."
Pros: "No delay! Earlier then expected."
Cons: "Not to comfy."
Airlines flying from Lexington to Canada have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Lexington to Canada
Masks required on board, masks provided on flights from Lexington to Canada
Social distancing seating
Middle seats unavailable to book on flights from Lexington to Canada
Testing for antibodies, testing for symptoms for flights from Lexington to Canada
Waiving of change fees. Search flexible flights from Lexington to Canada