Excellent support from everyone as all were very helpful with assisting my need for wheel chair.
Although the flight was delayed, we got into an earlier flight which was great
Plane sat on runway & subsequently returned to gate due to mechanical issue resulting in 2.5 hour departure delay. Boarding was chaotic - flight attendant said procedure not consistent with UA practices. Food only available is purchased from UA, and what food was available ran out (I never did get fed on the 11+ hour flight). Cabin very cold.
Nothing. Terrible service
The toilet over flowing and delaying my flight to the point of missing my connection.
Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".
Crew was very helpful.food
Food was not upto the mark.
Two hours delay in the start.
From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
Good multi media access and content
Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.
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