This flight route requires at least one stop and takes a minimum of 11h 16m.
In the last 72 hours, the cheapest one-way ticket from Lexington to Honolulu found on KAYAK was with United Airlines for $454. American Airlines proposed a round-trip connection from $621 and United Airlines from $647.
A passport is not required to fly from Lexington to Honolulu.
Your flight ticket price will generally be cheaper if you fly to Honolulu on a Wednesday and more expensive on a Saturday. On your return trip to Lexington, you should consider flying back on a Tuesday, and avoid Wednesdays for better deals.
Lexington airport is called Lexington Blue Grass and the only airport in Honolulu is Honolulu.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Honolulu from Lexington up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Read more about Delta
Pros: Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June.
Cons: People wiping down their seats during the flight .... how silly
Pros: Food & timeliness
Cons: Cramped seat and no window (14a)
Pros: I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great
Cons: The food selections not so great. The sandwich was hard. Could use more options.
Cons: connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness
Cons: Too hot. Bathrooms were dirty. No leg space in comfort+.
Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space
Cons: Hopefully upgrade on monitors (touch screen was not working),
Cons: The delay was totally unexpected and frustrating particularly when no bad weather around!
Pros: Delta One product is among the best in domestic US.
Cons: Let passengers know that Delta One has a special check in area.
Pros: crew found me an outlet for laptop
Pros: Good communication about weather and delay
Cons: No delay. Consider dropping the $75 standby fee.
Cons: The pork dinner meal option was burnt … al the way through.
Pros: Appreciated stewardess comping wine because my husband and I couldn't sit together
Cons: Don't assume you will get a good fare just because you book 2.5 months in advance, have a Delta AmEx card, and use some of your earned miles
Pros: One of the flight attendants was nice.
Cons: 5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL.
Pros: The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food.
Pros: We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!
Pros: Crew and flight
Cons: Price for food and number of bathroom available
Pros: The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications).
Cons: My bag was roughed up a bit. Protective belt was torn off & signs of light damage.
Pros: Excellent gate personnel, spacious and clean plane
Cons: Some crew members were a bit curt
Pros: Snacks & drinks & TV movies good
Cons: One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position
Pros: I liked that the plane wasn’t full which was a surprise.
Cons: Last leg of the flight as usual we had some plane on it’s last legs with entertainment equipment from the 90’s and that’s being generous. My iPhone 7Plus is only a little smaller than the screen they would have you watch for five hours. Also the plane was old and noisy and seats were not really comfortable. But this is par for the course flying to Hawaii for some reason, no matter the carrier. Hawaiian Airlines is usually better but that’s to be expected.
Pros: Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy.
Cons: Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see.
Pros: Speedy boarding and deplaning.
Cons: The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic.
Pros: In flight tracking
Cons: Irregular serbice
Pros: Attentive staff.
Cons: Nothing. Great flight.
Cons: The flight was fine, but there was no onboard entertainment. Fortunately the Wi-Fi worked so I was able to stream.
Cons: Customer service was lack luster...
Pros: Very comfortable seat and nice boarding and exit.
Cons: Not clear at all on what was complimentary, etc. Had a very large man next to me, practically sharing my seat so getting any needed work done was out of the question unfortunately.
Pros: On Time
Cons: No opportunity to purchase additional food
Cons: Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.
Pros: The gate agents were gruff, but helpful. Stewards were super friendly.
Cons: Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins.
Pros: The gentleman at the gate was super helpful and helped us check our bags at the gate.
Cons: Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth.
Pros: Delta made the experience great
Cons: Flight was delayed almost two hours
Pros: Crew very cheerful and friendly
Cons: Still don’t know why I’m always zone 3. Also, need to stop people in main cabin from putting seats back. Either everyone would need to be like dominoes or basically they are just getting rid of what little space there is.
Pros: Let on time and arrived 30 mins EARLY.
Cons: Had to pay for meal despite length if flight.
Pros: The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster.
Cons: No complaints, I was stuck in a middle seat but somebody has to sit there!
Cons: Even with "Comfort +" the seats are horrible.
Cons: Having delayed flights
Pros: Like the direct flight from Minneapolis to Honolulu and you even get a meal and snacks. Flight attendants were very friendly.
Cons: Long flight but prefer the direct flight than having a layover.
Cons: The flight was over 20 minutes early
Pros: Comfortable flight, super crew, awesome non stop flight from Minneapolis. Could not ask for any better. Delta is the #1 airline.
Cons: Nothing at all.
Cons: For the second time in one day, my seat would not recline!!! Very uncomfortable for an even longer flight than the first one!!
Pros: Crew was tentative.
Cons: Lady besides me was eating something that smelt bad.
Cons: Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii.
Pros: Had an exit row seat, 17D. Lots of leg room.
Pros: Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected.
Cons: Very little seating at Phoenix airport.
Pros: The flight was much awesome
Cons: The Frodo add more food please
Cons: Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on.
Pros: Free entertainment and snack. Customer service was great with my bags and had options for picking up and delivering
Cons: My bags were not there when I landed
Pros: Yes the crow was good
Cons: The wifi should be free to use without paying for it
Pros: Good seat. Good movies.
Cons: A better range of free food choices would be nice.
Cons: In flight entertainment was broken
Pros: One of the crew members seemed to have a chip on his shoulder. Most other were nice.
Pros: The flight crew was fine considering it was 2 in the morning.
Cons: Our flight was delayed 3 times; from 10:40pm to 12:55am to 1:25am because “the copilot was late on his flight from Chicago.” When another American flight arrived around midnight and their copilot offered to step in (he had not exceeded his flying hours), he was refused by management. Exhausted passengers were extremely angry. Each time the flight was delayed, the gate agents waited until the “Boarding in...” status screen reached 0 before announcing the next delay. Not cool.
Pros: The seat? Very uncomfortable
Cons: The seat for the longest flight could be more comfortable
Pros: I love the inflight entertainment
Cons: Half of the screens were down. No Gluten free options.
Cons: Flight delayed twice and then had to wait on runway for take off
Pros: Fast boarding
Cons: No WiFi at all on the plane. Entertainment was only their station on screens on the barriers. As often happens with American First Class staff, they did the requirements in the same way service is better at chipotle than Taco Bell. Interior plane noise was very loud. Must be the last year on lease
Pros: Good entertainment
Cons: Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL
Cons: Normal los azafato tienen que estar más pendiente ala tripulación que anda con nenes chiquitos los papas se se duermen y los salvajitos se creen que están en un campamento de verano.y quieren romper el avión más pendiente a eso
Cons: The flight was delayed twice and ended up arriving hours after schedule. I get sometimes this happens. I was frustrated bc we were boarded and seated, ready to taxi with no pilot! It took another 30 minutes to get one! I realize when flights are late there are ripple effects but this was excessive.
Pros: All the service was good
Cons: I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal.
Pros: Time of flight
Cons: Aircraft had no screen, old, uncomfortable
Cons: Bag check fee is steep for students.
Cons: But the second plane was worse.... no video screens of any kind, no charging of any kind, no headrests, chairs were stiff and uncomfortable. You can stream shows on their wifi (free) but only if you have a charged smartphone or tablet, otherwise you're SOL. 2 bathrooms for the main cabin on a 6 hour flight
Pros: Good food onboard and very comfortable seats
Cons: American Airlines postponed my flight for 12 hours without a concrete explanation. After complaining they offered for us to travel with Latam but my luggage wasn’t transferred to the other flight. I arrived more than 12 hours ago and I’m still waiting to hear from them.
Cons: Some turbulence
Cons: Had to Deplane 3 hour delay. No compensation no offerings no nothing.
Cons: Flight from Columbus was delayed due to crew member family emergency. AA said I would miss my connection in Charlotte. The only alternate connection was too late to complete the trip. I nearly canceled the trip. I reboarded and made my connection with 10 minutes to spare. Also, my destination (Greenville) was only 90 miles from Charlotte, the connecting airport (unbeknownst to me). AA should have offered the option of driving to my destination.
Pros: Crew was nice and the staff at LAX was cool. Everything else was ok to good.
Cons: My checked baggage got left behind at LAX. I got it the next day.
Cons: This was the worst flight experience of my life I will never flyAmerican again
Pros: Great vegetarian meal.
Pros: planes were on time, good flight
Pros: Great flight overall
Cons: No one to check in our bags
Cons: Rude gate agents who did not inform passengers timely about the 2.5 hours delay. Post the delay after the expected departure time, etc. Terrible experience.
Pros: Beautiful new Boeing 777, comfortable seats. Smooth flight. Skillful landing. No delays.
Cons: Nothing to eat - one cookie!
Pros: Flight crew was great and made the flight that more memoriable .
Pros: Same as above
Cons: Same as above
Pros: The crew on American Airlines flight #109 from LAX to HNL was excellent!
Pros: There were charging ports for every seat.
Cons: The flight crew kept going onto the intercom for no reason. Every ten minutes or so someone would get on just to hold the button and let go or say enjoy your flight. Also, there was no food and didn't ask for anyone to board before zone 1, including us service members
Cons: We Departed 3 hour late because the pilot was missing. I lost my connection in Miami and I’m waiting here for almost 24 hours to take another flight. Very bad experience!
Cons: Itinerary did not mention the British ran through AA. It Mede me confused. Back and force between two check in desk.
Cons: Rude American Airlines staff. Flight delay of more than 7 hours. No accommodation given. One of the dirtiest airplane and traveling vehicle ever flown.
Pros: Personal service and care by the ticketing to seat our family together
Cons: Both flights delayed. A six and a half hour drive took nine and a half hours by air.
Cons: on a 7 hour flight over the pacific ocean and you dont provide a meal? you fly from egypt to germany, a 3 hour flight and you get a meal, so what's your excuse?
Pros: Liked that the restroom was near by (9E). Liked that there was the option of watching a movie.
Cons: Didn't care for the choice of shows/movie on monitors. I paid for an upgrade for row 9 - and was unfortunately seated next to a very large man, which meant that there was no escaping the fact that our arms or legs touched. Obviously an older plane, because there were no outlets (again, paid for upgraded seats). Previous flight was WAY better and I was in the regular seat.
Pros: The onboard entertainment options were great.
Cons: I don't understand advertising an outlet at every seat and not providing converters from the European outlets on an American domestic flight.
Pros: The entertainment had major amount of movie and the veriety of beverages were wide also.
Cons: The check in progress.
Pros: Missed a previous connecting flight due to delays, but staff was able to get me on a next flight out, two hours later.
Pros: Overall flight was satisfactory experience.
Cons: Movie selection for entertainment
Cons: Service was surprisingly lacking for first class. No refreshments offered prior to takeoff. Dinner was mediocre, what you would get in economy. Beverage served was a glass of wine and small bottle of water and that was it for the entire flight. On an earlier flight in economy, there were two times we were served refreshments. No one bothered to collect my empty water bottle the entire flight. And this is first class ??
Pros: Everything about the 787. Very comfortable and pleasant
Cons: Again, United is not enforcing its own COVID restrictions. That’s gotta stop
Cons: Stewardess was mean when I asked for a mask
Cons: Cleanliness of airplane. Vents and tray tables were very dirty
Pros: I really love Hawaii it was beautiful.
Cons: It was perfect
Pros: Flight was canceled.
Cons: Our BOS-SFO flight was delayed several times that would have caused us to miss our connection to HNL. Instead we were diverted to IAH where we spent the night at our expense. We are still in Houston awaiting our return to HNL. Too long a delay.
Pros: The crew was outstanding and landing was smooth Very welcoming
Cons: I wish they would give us more snacks But overall it wa fantastic
Cons: Plane was delayed for 5 hrs
Pros: Seats and entertainment
Cons: One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one
Cons: The food was horrible for the price. We had 4 crying babies surrounding us. It was a full plain so we were told to check our carry ons but upon getting inside the plane there was still space in the overheads.
Pros: I like the food and the movies you could watch on your phone. The United app.
Cons: Don't have a negative feedback.
Cons: One crew is rude while I was ordering food while she is delivering the beverage after the order time. She simply told me they don't have what I want to order and leave. After 5 mins, I pushed the service button and nobody responded. After half hour, I ordered the food from another crew passed by. After I landed, they suppose to return my stroller set at the airplane gate. But they said it is not there, ask us to wait at the airport gate. We walked outside and they broadcasted again, I didn't hear very clearly but followed most parents to walk out. We wait at the baggage claim for almost 1 hour and finally, the baggage crew came back to the gate and found our stroller.
Pros: Really great service! Smooth flight!
Pros: Tgis flight was actually from Dulles to Denver. It was able to depart on time despite an inch of snow falling a few hours prior with a temperature around 20°F.
Pros: Entertainment had good choices. I was very comfortable in the chairs. The crew was overall friendly.
Cons: Wish the entertainment came with tablets already installed instead if for purchase. Would be nice to have gluten-free options for snacks. Since my first flight was delayed and I barely made it to my connection, I had no time to grab something to eat at the airport. And being celiac, there was only a nut and fruit mix. Not enough to substitute for a meal. My biggest complaint however is with 3 hours left of the flight, i turned on the call button to request a beverage and nobody came. I waited 45 minutes, having to turn on the light 3 separate time because it automatically must have timed out. I couldn't get out of my seat due to seat belt sign. I looked back into the rear galley and 5 attendants were back there talking. Tried to get their attention. Nothing. Finally, I got up and went to get my own drinks. Being a server at hotel in waikiki, I understand that customer service is very important. And though I understand that they may have been busy and unable to answer my call, I could see that clearly was not the problem. They were just standing there and chatting. Very frustrating. Though they were friendly, they just simply weren't paying attention. I have to say in all honesty, I will not be recommending nor flying United airlines again.
Pros: the flight was okay
Cons: Long story short due to weather I was told my flight left when in fact it did not and there were three opportunities for UAL to see that and put me on the flight and the failed. Cost me six hours of wasted time.
Pros: We had arrived a little ahead of schedule
Cons: For an almost 6 hour flight, they chose a very small plane. Probably because they didn't sell enough seats on the flight so they downsized. Anyway, lots of people who boarded towards the end weren't able to store any carryon luggage. And as I listened to the crew talk to them, they weren't very nice about it. Sounded as if they were saying it's the passengers fault. We are allowed 1 carryon and 1 personal bag. For any flight that is longer than 3 hours, I believe the airlines should at least allow passengers to have 1 free check in. Then maybe we wouldn't be trying to carry everything on with us. Our flight to Hawaii wasn't very comfortable either. We had purchased economy plus but it didn't seem all that comfortable. Maybe because it was a smaller plane. I think it was a 737, not really sure but it had 3 seats on each side with no middle row. Food is for purchase! Outrageous.
Cons: The seating, being separated from my wife!
Pros: Unfortunately I won’t leave until morning. However I can already answer this question. I will like the fact that I’ll be seeing my only child after an entire year!
Cons: I didn’t like the fact that United Airlines took time away from us. Because she’s military I don’t get to see her as often as I’d like. I booked my trip from October 5-16 2017 and our vacation together won’t start until a day later. Some may say it’s only a day but I say different and I should be compensated for my loss as well as so many other people that were traveling with me. My overall experience with this airline was horrible! I won’t say I’d never use them again because you never say never BUT they will be my last resort!
Pros: All the crews are very friendly,service was great!
Pros: came early...
Cons: We could not take water with us to plane, traveled with kids 8 and 10. Did not get water even though I asked few times....kids started crying to get some water.....what is with the system??
Pros: Getting off the plane
Cons: The guy puked halfway through the flt and not one single flt attendant came even though they were serving drinks repeatedly to the dr sitting in the row in front of me. Also the flt was delayed as we waited almost an hour for people trying to connect which made me more upset since I was rebooked on that later flt because although my previous flt was there half hour before departure, we didn't have a gate to use which caused me to be 15 mins late for my original flt. Did they wait for me?! NO! I was rebooked. It's unfair that they stole an hour of life from every other passenger to accommodate a few. Back to the guy who puked, an hour after that he started shaking and grabbing his head and asking me why am I hurting his heart. Then incoherent blathering and then his last episode 20 minutes before we land in which he started hitting himself in the head saying he would die right now for his wife and how he's made mistakes. It was three separate incidents from this one passenger and not one flt attendant noticed? Yeah it was bad piled on worse stacked on top of never United ever again.
Pros: The crew was super friendly and nice!
Cons: Hardly any space and no type of entertainment whatsoever and NO chargers, not even a USB charge port.
Pros: Smooth flight and on time.
Cons: Original seating for my spouse and I was 20 rows apart, then wanted to charge me $244 to be seated together. Crew ran out of food when they got to us in the 50th row on an 8 hour flight. Some crew members attitude were not very friendly.
Pros: The crew members were great
Cons: VERRRRRYYYY OUTDATED
Cons: 5 minutes before we boarded they tried to change my seat without informing me.... luckily it popped up on my phone that my seat had changed I reserved an aisle seat when I made my reservations five days before the flight. All of a sudden they put me in the middle seat ...so I went to the counter and the person at the counter tried to tell me that I just changed to the aisle seat that I had which I actually have had for 5 days and she tried to tell me that I was lying to her I was not very pleased with United at all!!! I made it very clear and even showed her the email from 5 days ago where I had that seats all along the aisle seat that she took away from me and put me in the middle somewhere so three minutes later she told me to look at my phone and she changed me back but that's after she basically called me a liar and said I didn't know what I was talking about!! Worst US AIRLINE!!
Cons: Crew members were not friendly. There was no in-flight entertainment available, and no snacks that were complimentary.
Pros: Boarding was quick and efficient.
Cons: It seemed that there was a lack of preparedness before taking off from each stop.
Pros: The crew was exceptionally friendly and helpful. Water and drinks were offered regularly. For those who had the app there was inflight entertainment. We paid for plus size seats and had enough leg room.
Cons: I believe that on the long flights built in entertainment screens should be standard. Most people did not have the app and many spent 8.5 hours without anything to do. Food is not offered on this long flight unless you pay for it. You must walk to the very back of the plane where the food is in warmers. I got a hamburger and it was a bit dried out. Could have been worse...just hard to handle since tomato, lettuce and condiments were on the side. A larger person sat next to me and took use of the armrest between us which made me feel like I lost 4 inches of my personal space.
Pros: Non-stop flight. We had an early arrival!
Pros: Thanks for the ONE toffee cookie at the beginning of the 8 hour long flight.
Cons: I have NEVER flown on an international flight and NOT received a complimentary meal or two...When I'm flying for 8 hours. On top of that the seats were very small and uncomfortable. I shouldn't feel a person grabbing a magazine or pulling down a tray when I'm sitting in the seat in front of them. There was one younger African American flight attendant with a light brown, long curl wig that didn't look like she wanted to be there. You can tell by all her eye rolls, sighs and not responding back to numerous thank yous given to her. I couldn't consistently watch a show or movie for 3 minutes thanks to the wifi and or app on MY Samsung tablet....it's SO sad that you guys couldn't have them already installed like other airlines. This airline is already in hot water, I expected MUCH better customer service. I will do my best NOT to use them again and tell others to do the same.
Cons: Simply, EVERYTHING!
Pros: The flight attendants were friendly for the most part.
Cons: On both flghts we requested a bassinet for our 3 month old. We were told on the phone if one was available we were able to have it. Both flights had bassinets but we weren't allowed access to them. On our first leg the bassinet was in economy plus and we were economy. On the way home our fight was downsized to a smaller plane and the airline was too busy trying to cut 25 people off the fight they weren't able to give us a seat where the bassinet would be. We asked several flight attendants and got different answers from each one.
Pros: The crew on board the flights were always friendly and Stern with unruly customers. Very good job in that department.
Cons: I am 5'10 and 155 lbs I wasn't so cramped in the sets that when the person infront of me put there seat back I couldn't cross my leg or sit comfortable. I can't imagine what a person any taller or larger then me felt. Oh also the average size man sitting extra to me was spilling over my seat. Luckily he did not smell and was very apologetic. The only reason I booked through united was because of how cheap they were. But with Lon delays. Rude check in emoployees, bad snacks, zero in flight entertainment 7.99 to watch tv? Come on you have us trapped already. (returning to Hawaii) and one of the worst seating set ups of my life. Yeah I'll gladly go back to delta.
Cons: United lost my checked in baggage and the customer service was so terrible and no one was helpful nor even cared. United totally ruined my trip.
Pros: Flight left and arrived on time. Good service on board.
Cons: For boarding at the gate, attendant scanned boarding passes at one terminal and asked passengers to board next to another terminal across the room. Anyone could have walked onto the plane without a boarding pass, which seems to be a security concern. It felt as if I was seated over the rear wheels of the plane. During taxi and takeoff, there was an irregular bump that made a noise and vibrated the plane every second or so, and sped up as the plane sped up. I was concerned that something was the matter with the tire or wheel.
Cons: Food and entertainment is an additional cost.. Seats are too cramped.
Pros: We had economy plus seats, so I could still feel my legs and didn't have a near panic occurrence. Good news! The dents in my husband's knees from the previous flight are gone! A/C worked great.
Cons: United flight attendants could use a good Dale Carnegie course. The attendants on our flight exuded "GO AWAY!" Our row mate (aisle) had a broken seat that she paid extra $$ for & she asked to be seated elsewhere. Attendant said there are no more seats. There was at least one seat in first-class; we could see it. She also asked for more pretzels......2 1/2 hours into the flight...the attendant said I gave them out already. One pack of pretzels? I wasn't offered any pretzels at all. And the movie choices....what?!?!?!?! I can't even begin to describe the disappointment that your "selection" of movies caused. This isn't a hop to Hawaii. It's long haul. Oh. And my feelings are still a little hurt I at being subjected to the SMELL of baking chocolate chip cookies that were being served in 1st class. Really? Superman vs Batman, Captain America, Barbershop II, Jungle Book, etc., AND having to smell cookies I can't have? It's just too much to take in on a 5 hour flight.
Pros: The flight landed safely and was only a few minutes late after delayed departure of 25 minutes.
Cons: A problem passenger ruined the flight for me and several others. He continually left his seat when the seat belt sign was on. I figured he was back smoking or vaping in the lavatory as he came back smelling strongly of after shave, bit seeing him weave around he must've been drinking. Then he stood in the aisle and poured more after shave down his shirt and outside his shirt. The smell was so strong it gave me a headache and make me sick to my stomach. Then he left his seat and sat behind us somewhere with a woman. A flight attendant told another man to come up and sit where he had been sitting. After the man went to sleep this guy came up and kicked him out of his seat. Then he asked the guy by the windows to switch seats with him which the guy did Kama then he proceeded to make him move several times as he had to get out and get out of his seat looking for something. I'm not sure how these things are handled normally but this guy really ruined for me. Aren't there consequences for ignoring all the rules? I probably won't fly United again.
Cons: No good snacks to even pay for didn't have time to stop and eat in the airport
Cons: I Purchased 2 round trip tickets for myself and my son. My son had a change of plans and purchased another one way ticket to leave a week earlier. So his first leg of my purchase was not used. They resold that seat on May 27. So they made money Twice on that seat. Then when we checked in to return on 15 June. We were told his ticket had been cancelled and I had to purchase another ticket for his return. The flight was NOT sold out. My entire row of seats was empty. So I paid for 2 seats for the same flight. This is theft, coming and going and I am calling my lawyer!
Pros: I enjoyed very little about this experience. The crew was cordial however they lose the ability to perform simple tasks by the long standing protocols and overcrowded flights. Most of the crew are as unhappy as the passengers.
Cons: The plane hit the brakes while taking off and returned to the gate due to a warning light. We were told nothing other than we needed to wait. They said the fix took 5 minutes but our wait took 2 hours. Not efficient. They rent out tablets for on plane entertainment, unlike every other plane I've ever flown, they make you pay to keep you happy during a 5.5 hour flight. Food was horrible. The seat did not recline and they eradicate every ounce of comfort to overpack the plane. The Captian made little announcements and the one he did make upon decent, started with "please fasten your seat belts, we are 65 miles away from Honolulu but...", I was sure the "light" came back on 30k feet about the pacific and we were going down. Finally - the last announcement from the head stewardess didn't include "Aloah, thank you for flying United". Seems minor but it goes to show they don't care anymore. That's the first time I hadn't heard the welcomed message after my 20th trip to the Islands. After my return flight I vow to never fly United again.
Pros: Crew was friendly. It was a long flight, so glad that came around in between drink services to offer water.
Cons: Not that much content on the entertainment device, several movies were only playing in Japanese and no option to change to English. My device kept shutting off at random times despite having full battery.
Cons: We were frustrated because we chose United flights but then got put on Island air from Maui to Honolulu who has completely different baggage guidelines and ended up costing us quite a bit more because our carry-ones weren't 16 lbs or below. I don't like things like that, so I wasn't very happy with that part of the trip. I don't think that is United's fault-probably Kayak's. Flying in general just isn't pleasant anymore. The crews aren't happy or fun and they've gotten so cheap on everything, and charge you out the nose for everything. The airplanes weren't clean. My 2 year old had to brush off a seat of crumbs on her seat before she sat down! Just sad where it's gotten in this crazy world. We used to love to fly, and now we are just always glad to be done with the flights!
Cons: 4 hr delayed departure. fine... better safe than sorry when there's a mechanical problem. BUT-- there was no compensation.. no free drinks, no free food worse: the flight left after lunch but there was only breakfast food (since it had been a morning flight). and THEY RAN OUT OF FOOD FOR SALE. despite the 4 hour delay. we were starving. then... we FINALLY arrive... and wait another full HOUR for the gate to be opened. because it had "timed out" (because we were so late?) and apparently, they have to call someone in from who knows where to unlock the gate... it took an hour! we basically lost a full day of our Hawaiian vacation
Pros: Crew was friendly
Cons: My husband, myself and 11 year old son were seated separately. We requested seats together. I was told by the desk staff that there were younger children also seated away from their parents. Once in board, I observed several families with adults seated together and children older than 11 seated together. Priority should have been given to younger children to sit with at least one parent. I was uncomfortable with my minor aged child was seated with strangers for a 5 hour flight. In flight online entertainment didn't work initially.
Cons: Very rude lady working at United desk at LAX. I am a veteran and I have very bad anxiety and PTSD and my wife (who is active duty) were split up for the flight so we had asked to be seated next to one another since we had picked our seats online prior to flying. The lady was very rude rolling her eyes saying that there was nothing she could do for us besides us asking people to possibly switch seats even though my spouse had the United app open and showed two seats to upgrade too and she didn't even ask if we wanted to upgrade to be next to each other. At this point I had to take my anxiety medication and as we were taking off one of the flight attendants said we could ask about upgrading but yet the lady at the desk said nothing.
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Daily cleaning, installation of cabin HEPA filters on flights from Lexington to Honolulu
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Lexington (LEX)United States
Honolulu (HNL)United States