Daily cleaning, installation of cabin HEPA filters on flights from Liberia to Washington
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 20h 19m
The cheapest ticket to Washington from Liberia found in the last 72 hours was $266 one-way, and $430 round-trip. The most popular route is from Liberia to Seattle, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $266.
Most visitors from Liberia need to provide a negative COVID-19 test result and/or quarantine to enter Washington. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Washington
Visitors from Liberia are not required to quarantine after entering Washington.
Visitors from Liberia must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Washington.
Current regulations for vaccinated travelers to Washington: most visitors from Liberia may enter Washington but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Cons: "Two loud drunks talked loudly about inappropriate topics the entire flight while not wearing masks. Several people were not wearing masks and the crew never even tried to quiet them down or to tell anyone about the mask. I wondered if the crew agreed with what they were saying that’s why they allowed it. I say that because the one time a steward came to speak to them, it was in the most endearing way. The drunks were commenting that they were told there’d be alcohol and the steward said something like “It’ll be back soon. It’s just that things have been difficult. Have you been watching the news?” in the sweetest way. It felt like a wink."
Pros: "The prices were low and the crew was great. A lot of entertainment options, also!"
Cons: "Boarding was rather disorganized"
Cons: "It was a six hour flight. It would have been great if they Offered a second drink."
Cons: "Plane was too hot!! Ac nor working !"
Cons: "I missed boarding by one minute and was told there was nothing they could do. Our connecting flight landed on the other side of the airport and after literally running through DFW, we were told our flight home had already boarded, we arrived at 6:21, flight left at 6:30. American Airlines screwed us again. Just paid $300 for a rental vehicle so I could make it home."
Pros: "They held the flight for us."
Cons: "Something to eat"
Pros: "Friendly crew, good food and entertainment."
Cons: "Seat comfort and space aboard."
Pros: "My first time flying Alaska Airlines. Absolutely will be back. Comfortable, spacious seating. Staff was professional and friendly. Flight was seamless from beginning to end!"
Cons: "Excellent flight, no issues"
Cons: "Prior to boarding, a gate attendant talked to the passengers in a VERY condescending way with regard to their carry on luggage. The original plane had mechanical problems, identified after half the passengers had already boarded. It was stressful enough without this person raising her voice and talking to us as though we were children."
Cons: "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"
Pros: "Overall is a good flight"
Pros: "Not much"
Cons: "4 hour delay, downgraded equipment - AA is becoming a horror show"
Cons: "Delayed taking off by 35 mins because of onload slowness and issues. Resulted in landing late in seattle and missed the last transportation option home for the night. Should have had 1.5 hours to make my shuttle. Instead got stuck in my destination airport for the night."
Cons: "Poor accommodation for the flight delays. We had to wait 4 hours in line to change our flights because we missed our flights. Not enough staff."
Pros: "nice entertainment when you use the AA app."
Cons: "Unbelievable turbulent and bumpy ride. Not AA's fault but the question was "how was the trip?" It was a white-knuckle ride."
Pros: "that it's over."
Cons: "sat on tarmac for 45 minutes! AFTER landing... unacceptable."
Pros: "comfortable seats"
Pros: "Boarding process was really unsmooth here as well. Little delayed. Thankfully this crew was really polite. And not screaming at people this one flight."
Cons: "Ether bursting process."
Pros: "Service was wonderful and flight pretty much smooth for the 6;5 hour ride back to Seattle. I do enjoy taking American Airlines."
Cons: "Had a 350 pound gentleman in the seat in front of me and had he had no idea of how stressed I was when he would try to adjust his to go back further."
Pros: "Nothing, this was a miserable flight."
Cons: "Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it."
Pros: "The crew was pleasant"
Cons: "We sat on the taxi runway for almost an hour waiting for our turn. Then some rain came and the captain didn’t want to take off. I can understand snow, but rain?"
Pros: "I had nice leg room as I was in the exit row"
Cons: "There weren’t any USB chargers which was confusing because the flight was 5+ hours long. There were no media options either, or blankets and the plane got cold."
Pros: "Had row to ourselves."
Cons: "Entertainment arm rest did not work, flight attendants we're not very attentive to used items left on tray s to pick up. Empy cans ad wrapper s say for 3 hours before being picked up. Middle rest room was left very dirty due to bad hygene of passengers."
Cons: "Flight across the US had poor quality meal service, no charging port and no entertainment. Despite paying for an exit seat with more leg room the seat was very narrow and uncomfortable for the long flight."
Pros: "The flight crew was nice. They kept us well hydrated."
Cons: "I expected more from the in-flight entertainment on a 6 hour flight. If I had known I would have brought my own tablet and watched the free in-flight movies that were offered via free Wi-Fi."
Cons: "No outlet and waited idle for a long time before getting to get off plane also had to walk my bag back bc there was no overhead storage space in the bins which prevented me from getting off the plane sooner"
Pros: "Boarding was fast, seats were comfortable, flight was on time, crew very professional."
Cons: "The boarding area was dirty, and the gate changed twice, once when I was already in a different terminal, so having me to ride the shuttle twice. In general I hate to have to pay extras for baggage, seats and pedale food. This is not AA specific, but if AA would lead change I believe it would soar in 1st place for customer satisfaction."
Cons: "The bathroom supplies were not replenished. In fact, the facial tissue was empty at beginning of flight. When the toilet paper ran out, I finally informed the attendant and they fixed everything. It seems that checking on that stuff was not part of their routine."
Pros: "The flight crew were amazing!"
Cons: "Gaye agent refused to let me take my medically necessary medical equipment and meds on board. She refused to look at my Dr note that TSA had no problems with after screening. It was humiliating and horrible!! I have a video ad well as statements on the flight from other passengers regarding how she treated me it was horrible!!"
Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."
Pros: "The crew was very friendly with our girls and accommodating with switching around our seats so we could sit together."
Cons: "There weren't any screens, which surprised me since our 3 other flights had them, and we unfortunately didn't have a backup plan. Our kids were disappointed. Also in order to sit with our young children we were only given the option to sit in the very last row that doesn't recline which was difficult seeing as the flight took place in the middle of the night according to our bodies. No actual food was provided despite it being a 6 hour dinner time flight."
Pros: "Everything was great, but they didn't serve ANY complementary food on a 5 hour flight. What happened to lunch?"
Cons: "We had too little time to switch flights. We were stressed and had to run a lot in order to make it to required connecting flight"
Cons: "This agent spent 30+ min to check us in through a connection flight to Seattle. He couldn't find my wife's reservation, when it should be in the same reservation as me. He tried 5 times, and still failed. Later we found out at the gate that he was using the wrong name (same last name, different first name). Luckily the American Airline agent at the gate was more than competent and efficient to correct the issue in 5 min."
Pros: "Nothing. Someday the airline industry will be disrupted and we'll all remember this and say, "can you believe what we used to put up with, and how expensive it was?!""
Cons: "No decent food available, they ran out. People allowed to play movies loudly with no headphones for 5 hours straight. Uncomfortable seats with no cushioning."
Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."
Cons: "My luggage was damaged and I have yet to hear from an American Airlines representative after I was not ok with a replacement from a luggage company that did not reflect my current luggage brand. Being in the Customer Sevice industry I know this is unacceptable, I would never replace a damaged item with one that was not like the original or ask a customer to do so. I will not fly American Airlines any longer."
Pros: "Excellent crew."
Cons: "Obese people should have to declare their weight and pay for two seats."
Pros: "It was effortless... easy boarding and accommodating crew. There was a lot of turbulence so only one beverage service and no food. Would rather be safe than have crew injured."
Pros: "Entertainment system is good."
Cons: "Flight was over crowded with baggage. Some people were allowed to board with 3 cabin bags and others weren't allowed to bring any on board."
Cons: "I asked the woman at the gate prior to boarding if there were electrical outlets on the plane. She looked it up and said, its an Airbus, yes they have outlets at each seat. I didn't worry too much about charging my devices at my layover because I knew I could charge them on the plane. When I got on it was clear that there was no outlets, no video on the backs of seats, no devices being handed out for purchase. Nothing. I'm definitely used to more updated planes, but I would have been ok without the misinformation. I ended up on a 4 hr flight bored out of my gourd—which could have been avoided."
Pros: "seat comfortable enough"
Cons: "unbelievably tightly spaced seats. Incredibly uncomfortable to have knees pushed into seat ahead - - so tight almost impossible to get feet under seat."
Cons: "The captain announced that the flight crew exceeded 9 work hour per day due to the takeoff delay so the passengers were forced to sit and wait in a stuffy stationary aircraft for 2 hours prior to takeoff until a different crew could arrive to service the flight."
Pros: "Chairs were very comfy and wider than some airlines."
Cons: "Crew not overly friendly and not very attentive, and there were lots of empty seats so there wasn't much excuse. Also, I had an issue with the plane. I think no screens on a cross-country flight is not good business. Not everyone is savvy with go-go inflight. And if there are no screens, could there at least be outlets? I was so tired after my Paris flight and wanted to chill with some go-go entertainment, but my battery was low and there were no outlets. I know not all flights can have these luxuries, but if the flight is over five hours, I think it should be better equipped."
Pros: "I liked nothing."
Cons: "We boarded an hour early. It was at least 80° on the plane, and then everyone got on. The crew was very rude. They ignored everyone in coach."
Pros: "I was upgraded to the comfort economy after waiting 10 hours at DFW for my flight."
Cons: "After being in DFW airport for 10hrs all I wanted to do was watch a movie on board and sleep. Go figure, my TV didn't work. I called the attendant and she said she would reset them. The "resetting process" took a while. She attempted, and the other stewardess did as well. They said that the TV issue that *some* of the people were experiencing wasn't able to be fixed by them and only by the company that provides it's service. So there wasn't anything that could be done. I know that at least the two guys that were traveling next to me had issues with the tv monitors as well. It was just driving it home that I will never fly on American Airlines again. I don't ask for much these days while flying, it's not like it's a luxury anymore. But the saddest part is that customer satisfaction is completely out of the question. Just pay the extra money and fly another airline. -Deidre Fugate"
Pros: "I did not like have to stay in a hotel room when I could be sleeping in my room I'm on medication I don't even have my medicine with me because American Airlines had engine trouble in Dallas we went back to the Terminal 3 times before they ever got it fixed slit throat me late getting into Seattle and I missed the flight to Yakima I don't feel that this was my fault I didn't nothing to delay the airplanes and I walked as fast as I could to the terminal on in Seattle so I didn't have such a pleasure to little trip but your airline get put me up in a hotel but it's still not does not change the fact I have my blood pressure medicine and about 10 other medications but my blood pressure is the biggest and I will think twice before I fly Alaska Airlines again"
Pros: "I had my first experience in the Admiral's Lounge at O'Hare and enjoyed it very much."
Cons: "My traveling companion's tray table was disgusting when she folded it down for beverage service. She asked for a wet towel and the flight attendant was snarky but went to get one without even looking or asking to see what the problem was. Her entertainment console wasn't working so they reset it but instead it reset mine (two seats over) they did this again and I let them know it was resetting mine. I was told that I was not in the seat they were resetting for ...I inquired if perhaps they should try to reset mine and see if it would, in fact, fix hers..it did. When she slipped off her shoes the carpet was soaking wet. This was a really crummy, crummy flight."
Pros: "A comfortable flight with good snack and drink selection. The crew really tried to take care of us, but with no in flight entertainment it was a long flight."
Cons: "No inflight entertainment. We ran into luggage issues at our conncecting flight in Seattle after being strongly encouraged to check our carry on baggage in Philadelphia."
"United is my favorite. They are so much better with service and staff and landings. I've been flying with them for over 40 years. The seats are the only thing that could be better by being a little bigger. Otherwise, fantastic flight."
Pros: "On time flight"
Cons: "Gate agent at SF was rude and unprofessional. While waiting, gate agent at gate 65, flight 647 started the following, “group 1 boarding, group 2 boarding...everybody, let’s go let’s go”. She went on to call out one, Hispanic customer with limited English, “come here, you can board now”, rude rude."
Cons: "The plane was just too darn hot and the fans were barely working. All of us were melting."
Pros: "Very kind crew"
Pros: "Boarding was well organized."
Cons: "Delayed departure about 20 minutes. No food for a 5 hour trip. (Knew in advance)."
Cons: "There was a delay at the beginning with no communication. The AC was off in the beginning and it was too hot hen after it wa turned up way too high and was freezing. The seats were really uncomfortable."
Cons: "Media not working. Charging plug in not on. If you can fly a plane , you should be able to provide a signal for entertainment."
Cons: "Comfort of seats. Too close together."
Pros: "Our flight attendants were delightful, courteous, and helpful, but the flight had ZERO entertainment available without additional payment (even the flight tracker cost extra money)."
Cons: "I didn’t like that the data before our departure our flight departure was changed from 1 PM to 1:30 PM and the day of it was changed again to 1:18, but then was delayed again. That issue made us late to Chicago which caused us to miss our connecting flight to Minneapolis by 4 minutes. 4 MINUTES!!! . So as I write this review I am sitting in ohare at 5:17 AM awaiting my flight when I DHOULD have been in bed in Minneapolis for the past 8 hours"
Pros: "Not a lot to say really from a positive, In Europe if we had to fly over 4 hours the airlines put on larger planes, this plane was small for a 6+ flight"
Cons: "Small plane for a 6+ hour flight, food is . sub standard, if you want to watch the onboard entertainment you need to do so from you phone or Ipad, you need their app installed first and flash player, if not your screwed. They allow you to download their flash player but it does not work."
Cons: "The flight staff was rude, the wrong gas was put in the plane causing a delay, I missed my connection because of this where they wrote it was delayed because "it was snowing in Savannah" which was a blatant lie, but made it so they did not have to help me in any way since their delay was "weather" related. They could not get my to my destination until noon the next day which forced me to buy a new flight on Alaska air. My flight on Alaska was absolutely fantastic and I regret ever buying any United flight and will not in the future."
Pros: "Staff was very good at their job/duties."
Cons: "Seats were uncomfortable and cramped."
Pros: "this flight was not overbooked or even full - the first one I've flown on in a long time that had empty seats!"
Cons: "no entertainment systems in the seat backs"
Pros: "able to use a personal device for entertainment."
Cons: "Seats did not have power outlets and were very close together. I am not a tall person and still had issues with not enough leg room."
Cons: "There were a three drubknguys talking loudly and doing shots the whole flight"
Pros: "I was supposed to be the volunteer for overbooking problem, but the ground attendent helped me by arranging a seat for me. If she didn't do that, I would miss my next international flight. I'd like to say thanks here!"
Pros: "Good leg room"
Cons: "Had ro pay for entertainment"
Pros: "Great crew!! Very cheerful and engaging."
Cons: "Wasn't informed ahead of time that I needed to download the app to my notebook for entertainment purposes, so that was frustrating as I didn't wish to pay for inflight WiFi, something that I feel should be complimentary in First Class."
Cons: "No entertainment"
Cons: "This flight was also late, and this was after having to spend the night in the airport"
Pros: "Staff was friendly and helpful"
Cons: "I'm signed up to get notified of changes to my flight. The gate got changed and I wasn't sent an email or text update. I'm a bit confused as to what constitutes as a"flight change update" , if a gate change doesn't qualify."
Pros: "The crew was very nice...excellent choices in entertainment...and I appreciate the perk of Preferred Boarding in group 2."
Cons: "We had to deplane 2X for maintenance issues. It was frustrating because it caused a 3-hour delay...however, we do appreciate the safety aspect and would rather be safe than sorry. You also ask us to rate food, but they do not provide food...what do we rate...the soda choices, the teeny bags of snack mix."
Cons: "The flight attendant female, black with long hair was very short with passengers and just not very nice. Seat was not able to recline back at all and leg room was not adequate. Not a comfortable flight."
Pros: "The flight attendants were as great as they could be given the situation."
Cons: "Sat next to someone quite large I had to squash myself uncomfortable every time someone needed the restroom. This happened frequently as our plane was discovered to have electrical problems immediately before takeoff. Our flight was delayed 2 hours because of this."
Cons: "The Capt. Lying to Us and after 40 minutes sitting on the rap being held. The Captain came on and said the delay was Dorothea baggage boys loading the plane aft heavy and incorrectly loaded they had to totally remove every bag and reload the entire baggage and move most of the bags to a forward compartment . Many passengers wanted off but they crew refused Another reason not to fly United I am cancelling my return flight an returning on another airline! United is e worse airline in business today. Do not book on United Everett Johnson Bellevue, Washington"
Pros: "I liked how there were some (very few) staff that were friendly and helpful. They somewhat eased the nightmare a bit"
Cons: "There were so many delays that could've easily been avoided. To make matters worse there were two United attendants at the gate hastling every passenger preboarding. The two women were so rude and confrontational. Then I board the plane that I had to be rebooked on because of the delays I missed my connection .. and didn't even get the seat I chose. A woman sat in my seat and refused to move, leaving me with a middle seat next to a lady who was so mean. She kept making rude comments to me throughout my 5 hour flight, and proceeded to get intoxicated. I didn't get home till almost midnight..when I should've been home by 9."
Pros: "Newark flight was cancelled due to mechanical problems. I returned home and Caught another flight the next day through Chicago, as I didn't want to spend the night in the Chicago airport waiting for a connecting flight the next day. The flight crew, United airport personnel, and TSA were all very courteous and professional."
Cons: "There wasn't enough gate personnel to help everyone re-schedule our cancelled flights. The waiting line was very long. All media entertainment had to be paid for in order to access it. Seats were narrow and uncomfortable."
Pros: "Overall the flight process was fine."
Cons: "Kayak is not transparent enough about highlighting which flights are low cost flights during purchasing. I thought I was purchasing a regular fare where I could bring a normal carry-on onto the flight, but this was a low cost flight and I had to check my bag. This information was not disclosed until after payment, and I believe this is dishonest on the part of Kayak. Kayak needs to be much more upfront about the details of the flights so that we passengers can select flights according to their needs. I felt deceived by the fare and would have purchased a different flight if I would have known ahead of time."
Cons: "I was very I'll and could not complete this flight. Was told by airline to call Kayak for changing date of flight for $50 vs $200 they would charge. Ticket was less than $200. I called Kayak. They said sorry it will cost you $200 per airline policy. Either way, this is unacceptable to me. I will stick with Southwest who let's you change flights on all fares if you use it within one year. So since change fee was more than ticket I just ate the cost. Not happy with UNITED or KAYAK. Won't use either one again."
Cons: "Roundtrip flight to Seattle with a layover, first flight went without incident, so far so good. On the flight back (during a layover) literaly 5 minutes till boarding the plane, the pilot is ready to go, the people are standing in line, United decides it wont make enough $ on the flight and gives it to an Ontario flight. We are canceled and now have to wait 4 additional hours in the airport. Was told it was air traffic control that messed up, not United, which was not even possible and an obvious untruth. Was offered a complimentary bottle of water for the trouble. Classic united."
Cons: "I'm going to avoid flying United in the future due to the poor entertainment situation. Other airlines offer free movies or on-demand screens full of games, and on a 6 hour flight, United offered nothing unless customers paid additional fees. I was extremely disappointed."
Cons: "Tried to cancel flight significantly ahead of time due to change in my military duties and was offered $0 because all of the fees and charges far exceeded the cost of the tickets. Very unhappy with United."
Pros: "We were delayed due to some maintenance issues, but the crew did a great job of keeping us updated on what was happening. Other than that, a normal flight."
Pros: "It seemed to go by quickly and smoothly"
Cons: "The guy next to me took up way too much room. The entertainment was expensive, and boarding was late due to an issue with the walkway not lining up with the aircraft"
Cons: "My seat didn't recline - by design given then exit row behind me. I get that, except the seat in front of me did recline, so my knees were crushed and I couldn't do anything to accommodate the fact that there was another passenger in my face. If a seat is unable to recline by design, it needs extra space. The entertainment via the app failed to load. United has really dropped the ball on being a world class airline."
Pros: "The crew was friendly"
Cons: "Having to pay for dieect TV when on other flights there are movies & TV options for free. The seats were very small. I'm an average ish size 14 and was very uncomfortable on this plane, especially sitting in the last row."
Cons: "One of the crew members at the gate! I believe her name was Jackie or jaciquiene at SF was the most inconsecrate women I have ever met! She was yelling at me to put my bag in the bag to see if it will fit. She was completely rude and acted like she hated her job! I will NEVER fly with UNITED again! I will be contacting United regarding this issue as well! The other lady at the gate called her led and after that she contacted her supervisor and they also didn't let me on the flight! This was the worst experience I have EVER had! I will NEVER FLY WITH UNITED AGAIN."
Pros: "I thought the newer model 737 with the ambient lighting and redesigned overhead compartments gives the plane a less claustrophobic feel. The pilots did a great job navigating through potential turbulence and the flight crew was attentive and on point. A better experience than the crew on the flight from Seattle to Houston four days before. It is my understanding that Continental crews remained intact upon the merge and my assumption was this was a Continental crew versus the United crew that was not as good."
Cons: "The boarding process with the arbitrary assignment of boarding group 5 giving us no chance to bring our one bag on the plane. There is no real enforcement of the carton policies of these airlines which makes it frustrating for those who follow the rule only to be punished and forced to check the bag and go through baggage claim."
Pros: "Our names are Steve and Jan Hovde if you have any other questions about our flight concerns. We can be reached by phone at 360-332-8414. We did not call FAA, but still very much a concern. We have flown United other times and many other airlines and many Boeing 737's...we noticed other passengers looking at each other because of the clunking and growling sounds."
Cons: "most important I vowed I would try and call FAA about safety concerns with the plane. Mechanical noises prior to take off , during flight(right fan whine) - could hear it when started engines in SF., Some loud clunking at take off bringing in landing wheels and again letting down for landing in Seattle. When plane came to stop at the gate, again some noises we have never heard before on 737's. Please check out that plane more closely. Part of our concern is that Pilot mentioned before take off that they had problems with scheduled 737 and they needed extra time to locate another 737 that could be used(Why our take off was rescheduled twice and different gate)......it seemed that one that had been mothballed may have been brought out to use......We did mention some of this tactfully to stewardess' standing near exit when we got off the plane(She seemed surprised and wondered what we were talking about. We were so thankful we made it. We just figured that flight crew would be tracking these odd noises and pass along to captain if he couldn't hear."
Cons: "The difference in entertainment options between different United flights is frustrating. Unlike some flights, which offer a bunch of free movies and shows you can watch on your phone or tablet, this flight offered a small selection of movies I could pay $8 for access to, which started at pre-determined times so you might pay for them and not even be able to catch the movie from the beginning. My original flight offered an outlet to charge my phone and a fairly large selection of free movies, so I watched 3 movies and the time went by quickly. My return flight did have an outlet, but I didn't want to pay for a bad selection of movies that I couldn't pause or start from the beginning, so it felt like a much longer flight."
Pros: "Prebording was helpful being disabled and having a service dog, crew was very helpful, and it was much more comfortable having the extra legroom as requested in advance and having it honored."
Cons: "I did not enjoy having to pay for even the most basic entertainment."
Pros: "On a 4+ hour flight, food and entertainment should be free like the "old days""
Cons: "United, should take the LEAD, and bring back the glory days of air travel. It should not be all about squeezing every cent out of ticket prices. Respect air travel!!!"
Pros: "Crew was gracious, helpful, and courteous during a terrible and disruptive ordeal for passengers"
Cons: "Being stuck for nearly an hour sweating on a plane with no AC while mechanics were trouble shooting, only to find out that we had to exit the plane, and that it could not fly. Passengers had no idea what to do - whether another plane would be sent for us, whether United would reimburse our ticket if we arranged another flight on our own, etc. We were left to fend for ourselves. I had a wedding to get to with many pre-wedding events, starting this evening. So, I looked for another flight, found one, booked it, and went to United customer service to request reimbursement for my ticket. I was told that United had just learned that another plane was coming for us and would arrive in 30 minutes, at 8:10. (My original flight had been at 6:35). The other flight I had booked was at 10:30 pm. So, United customer service changed canceled my new booking and put me back to my original flight, now arriving at 8:10 and boarding at 8:50. The plane did arrive, but we did not board until 10:50 pm. My flight left at 11:02 pm. Bottom line is that my flight was delayed 4.5 hours. I missed an important event that I was supposed to host. I missed my only opportunity to see a dear friend (and guest of honor) - this is someone I have not seen in person for ten years and was the guest of honor at tonight's celebration that I was supposed to host and missed. Furthermire, I could not carry on a bag that I have carried on for years, and that would have easiky fit. Having to check my bag left me without my phone charger. Of course, the fact that we were 4.5 hours delayed meant that I ran out of power shortly into our long flight from Washington. to Seattle. And the food was awful - stale nuts, . ;, b:;"
Pros: "Flight crew was attentive and kind."
Cons: "We had to sit on the Tarmac for 20 minutes before taking off due to low cloud cover over Seattle."
Cons: "Boarded, then deboarded due to missing rivets, flight delayed nearly 4hrs, luggage claim took close to an hour"
Pros: "Aircraft, flight (except for late arrival at gate) and service"
Cons: "Pilot announced we would arrive early in Seattle. When we go to Seattle we waited 30 minutes for a gate and actually arrived late. When we got to baggage claim we had no claim area posted for our flight; another 15 minutes waiting to find out where our luggage would be"
Pros: "While waiting in the terminal for everyone to board and the plane to be cleared you got your options of watching everything on the Direct TV headrest screens. It was interesting to see what people watched at 1am (4am my time)."
Cons: "Received another handful of snack mix, which was fine. At least I knew not to eat it this time. Once the plan took off, the headrest screens asked you to pay some ridiculous amount of money to watch them for the hour that we were on the plan. I wasn't surprised, but I never found out who killed the lady in my show. Bummer."
Cons: "flew delta on way down to liberia and they did not charge for any entertainment."
Pros: "We got lucky and there were two empty seats across the aisle, which happened to have extra leg room, and the one gentleman sitting there, graciously offered to move to the window seat so my husband could sit in the aisle seat. My husband was quite happy that he was able to move just across the aisle from me and have the extra leg room."
Cons: "My husband's original seat had a broken jack for headphones and the only thing they could offer was to switch seats with someone that wasn't going to use theirs. Luckily, the man sitting across the aisle heard what was going on and offered his seat to my husband and the gentleman just moved to the window seat. Paying an extra $118 for basically nothing; it's not very clear before you buy it, what exactly your paying the extra money for. On our return flight, we flew American, and the same thing would have only cost us an extra $42. We had to wait in a ridiculously long security line in Chicago and by the time we got to our terminal, 90% of the passengers were already on the flight or in line to enter the plane and that's what we found out we had paid the extra $118 for."
Pros: "Booked on kayak, assigned a middle seat with a lap infant (ridiculous!) There were no aisle or window seats available but gate agent was able to move us to a bulkhead so at least we had enough leg room to accommodate us both. Thank you United, but thumbs down to auto seat assignments."
Airlines flying from Liberia to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Liberia to Washington
Masks required on board, masks provided on flights from Liberia to Washington
Social distancing seating
Middle seats unavailable to book on flights from Liberia to Washington
Testing for antibodies, testing for symptoms for flights from Liberia to Washington
Waiving of change fees. Search flexible flights from Liberia to Washington