Daily cleaning, installation of cabin HEPA filters on flights from Lihue to British Columbia
Canada has restricted the entry of all foreign nationals. Travelers who are not Canadian citizens, permanent residents or people registered under the Indian Act may only enter Canada for essential purposes. Entrance will be denied to people traveling for tourism, sightseeing, recreation, entertainment, social visits or religious functions.
Canada has suspended all flights to and from the UK until January 6.
Foreign nationals who are eligible to travel to Canada are immediate/extended family members of a Canadian citizen or permanent resident, person who is authorized by the Public Health Agency of Canada to travel to Canada for compassionate reasons, person who is authorized by the Deputy Minister of Canadian Heritage to travel to Canada for the purpose of an International Single Sport Event, temporary foreign workers, international students, person approved to become a permanent resident, transiting passengers, members of the Canadian forces, accredited diplomats and their immediate family members, air and marine crew members, French citizens who live in Saint-Pierre and Miquelon and have been in only Canada.
Immediate family members of a national or permanent resident of Canada must be traveling to be with the national or permanent resident and intending to stay in Canada for 15 days or more.
Extended family members of a national or permanent resident of Canada must be traveling to be with the national or permanent resident, intending to stay in Canada for 15 days or more and have a written authorization from Immigration, Refugees and Citizenship Canada (IRCC).
All passengers five years of age or older, must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours prior to departure. Travelers without a negative test will be denied to board their flight. Travelers from a country where PCR testing is unavailable will be required to report to a designated Public Health Agency of Canada quarantine facility for the duration of their mandatory 14-day quarantine. Delays in obtaining test results does not apply.
Those exempted from this requirement include children who are not five years of age or older, other exemptions includes, a crew member or a person who seeks to enter Canada only to become such a crew member, emergency service providers, technical stops – flights refueling.
From February 1, in addition to the mandatory pre-departure test for travelers arriving in Canada by air, all international passengers flying into Toronto Pearson airport are required to take a further COVID-19 test on arrival.
Travelers are subject to health screening. Travelers showing symptoms of COVID-19 will not be allowed to board their flight. Non-medical face masks or face coverings are required for all flights to and from Canadian airports, and within airport terminals. Anyone who cannot wear a face mask for medical reasons must be in possession of a medical certificate.
Travelers are required to submit their information digitally through Canada’s ArriveCAN app before they board their flight. This includes travel and contact information, quarantine plan and COVID-19 symptom self-assessment. They must have evidence that they have submitted their details digitally.
Travelers must have a plan to quarantine for 14 days when they arrive in Canada (including a suitable place of quarantine, how to get to their destination, get groceries and access essential services and medical care). Check the Government of Canada website for more information.
Foreign nationals traveling to Canada for a compassionate reason must get authorization from the Public Health Agency of Canada. Foreign nationals traveling without an advance written approval for an exemption of a border restriction may be denied entry into Canada.
Travelers are subject to a 14-day mandatory quarantine, this includes a mandatory 3 night pre-paid booking at a government-authorized hotel, at their own expense (approximately 2,000 CAD) and take a COVID-19 molecular test on arrival at their own cost.
Towards the end the quarantine period, travelers will be required to take another COVID-19 test. they will be required to stay in their place of quarantine until they receive a negative test result.
Certain persons are exempt from the mandatory quarantine requirement when entering Canada for the purposes of performing an essential job or function as identified in the Order under the Quarantine Act. Exemption will be validated for each entry into Canada.
Before traveling passengers must make their travel arrangements to transit through Canada well in advance, make flights and connections as direct as possible to limit their contact in Canada; multiple domestic connections may not be considered appropriate, make connections that are as short as possible; if their connecting flight is more than 24 hours apart they will need to quarantine (self-isolate) until their next flight.
Transiting passengers must remain in the secure transit area of a Canadian airport to complete their connection. Should they need to leave the airport or the secure transit area due to a flight cancellation or delay, they become subject to mandatory quarantine until their flight departs, comply with any guidelines provided by the Airport Authority and follow all flight requirements, follow the provincial and territorial restrictions, depending where they are transiting through.
All other info
Only Toronto Pearson (YYZ), Montreal Pierre Elliott Trudeau (YUL), Calgary International Airport (YYC) and Vancouver International Airport (YVR) are operating international flights. Domestic flights, as well as flights from Saint-Pierre-et-Miquelon and cargo-only flights will remain exempt.
There are currently 77,193 active cases of COVID-19 diagnosed in CA and 24,522 deaths as of May 8 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to British Columbia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to British Columbia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to British Columbia with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to British Columbia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Flight crew was nice"
Cons: "They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases."
Pros: "The crew was great. Friendly and helpful"
Cons: "A 5 hour Departure delay."
Pros: "Everything was pretty darn good."
Cons: "Little more recline in the seats. Only an inch more would really help you sleep."
Pros: "Great crew"
Cons: "No movie ability unless you rent the device"
Cons: "Politely asked boarding agent Michelle if my wife could be put in the isle because she's pregnant and needs to get up a lot. She rudely told me to sit down and she would call me up when she was ready. She serviced everybody else first, made us wait until last, and gave us two window seats instead."
Pros: "Easy fast boarding fast flight home"
Pros: "Economy is just cramped. That's the way it is"
Cons: "Conditions beyond the control of Alaska airlines: during boarding someone's unsupervised child pulled the emergency alarm so everyone had to evacuate the airport and re-enter security. And then there was quite a bit of turbulence during the flight. Thank God we arrived safely."
Pros: "Great crew"
Cons: "They didnt tell me I had to order food before getting on the plane and that I needed to download a program to watch on my phone."
Pros: "Inflight entertainment system was great; HUNDREDS of choices from movies and TV. Food packs were really good and we could reserve specific items when we did online check-in (so no more hoping they’ll have X or Y available)."
Cons: "I was sitting in 29C (aisle seat) and 2 of the 3 crew members kept running into my aisle-side shoulder and arm. I’m a bigger guy and I understand that occasionally bumps will happen, but 15-20 times on ONE FLIGHT?! The only thing I wanted was an “excuse me” or “pardon me”, you know COMMON COURTESY!"
Pros: "We arrived to check in at HI Lihue and the agent that checked me in was helpful and set off a chain of positive experiences for the flight home. Our luggage arrived moments after walking to the luggage carousel."
Cons: "Caused serious problems with our travel plans"
Cons: "No drink service - not even water."
Cons: "We flew to Lihue on a different airline and they provided a free meal. The attendants on that flight were more friendly, carefree and smiled more. This is the second time I flew with Alaska."
Pros: "Easy boarding, friendly staff, comfortable seating."
Cons: "Food and beverage choices. Too cold and entertainment was limited l."
Pros: "The fact we were able to upgrade to exit row easily."
Cons: "Only one free snack a cookie. Come on let’s splurge a bit we just paid over $300.00 for a flight add how many other seats you sold, two crackers really"
Pros: "Arrived on time and in one piece"
Pros: "Friendly captain talking with crew"
Cons: "I wish flight attendants would hold their Mic an inch from their mouth so their announcements didn’t blast you"
Pros: "Alaskan airlines- the care, the ease of getting everything checked in ahead of time, traveling wit the best friend; we both get spookebafbbmbutbiblovenuseb"
Cons: "Small complex, quit for thenfranynlike me - if you’re buy abstragerbwith a grumpy"
Pros: "Crew was very personable. Seats were narrow in premier class."
Cons: "WiFi was not operating."
Pros: "The flight was very empty and my entire group got there Ian row."
Pros: "Great crew, very friendly and helpful. Enjoyed a flight that was short and sweet."
Cons: "Small cabin, little rougher ride, and small meal choices but understandable with cut backs."
Pros: "The four stewardesses Cheryl, Juliet, Sandi and Shana made us feel welcome. They were very friendly, warm, courteous and patient. Even though we had to buy the food, they delivered the food very fast and kept on serving us the drinks (three times) even though they plane had some turbulence during those times. We really appreciated the excellent services and the customer-oriented attitude. I definitely will choose to fly with Alaska Airlines in the future."
Pros: "Always like Alaska flights"
Pros: "Nothing. Zero. You treated me so poorly. I will never use you again. Absolutely the worst experience of my life."
Cons: "Customer service. Customer service. Custoner service."
Cons: "Cabin cold"
Pros: "Basically on time, fast luggage retrieval, clean bathrooms, great coffee, especially the brewed decaf."
Cons: "Should load plane from rear first Takes too long to load from front to back. Biscuits are awful."
Pros: "Seemed like it was over and done so quick and easy. Recommend that route."
Pros: "Wonderful experience!"
Cons: "Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!"
Pros: "The plane felt new and was comfy. Crew was nice and the flight was overal pleasant"
Cons: "They gathered passengers before the gate to check for passports. Thought that was a strange way to do that. Once in the plane not even a snack or a beverage was offered and I was sitting in first class. No entertainment either."
Pros: "The crew was friendly and helpful. The Wi-Fi and entertainment was great."
Cons: "We left 4 hours later than expected. Didn't get home until the wee hours."
Pros: "On time..."
Cons: "No service, no snacks!"
Pros: "Not too much...just ok."
Cons: "They need to make people aware that they need to download a movie app before they fly across the ocean. No internet connection for 6 hrs and no way to watch my IPad without the app installed."
Pros: "On-time, no unpleasant surprises."
Pros: "What a pleasure to fly with Alaska Airlines. Have yet to feel like I was an imposition with traveling with AA. Thanks for letting me feel like a client rather than a bother. Virgin Air and AA will be a happy merge, I believe. Keep your work ethic and soar even higher!"
Cons: "Not a thing. 15E and 15F even!"
Pros: "Fine,same as the earlier flight..."
Cons: "Again, the size of the plane, interior."
Pros: "Very friendly helpful ground crew in Lihue and aboard jet. Difficult to sleep on a red eye flight without pillow, blanket."
Pros: "Plane was comfortable and boarding was very efficient."
Cons: "The staff at my connection in Seattle were not the friendliest."
Pros: "Easy to board, got to destination on time, friendly crew."
Cons: "No tvs on plane. Wasn't told to download video player app beforehand (and even when I did on the way back, it didn't work) and then was told I could rent a viewer for $10. No thanks!"
Pros: "Great staff. Friendly and efficient. The best I've experienced in my recent travels. A+."
Pros: "It was a direct flight"
Cons: "No wifi or entertainment, minimal snacks, some turbulence which made crew very rude/curse. They were not nice."
Pros: "Free wifi (for now) that allows you to stream entertainment. I bought food ($7) and it was not bad."
Cons: "No TVs (if you want to rent a handheld device to watch entertainment it's $10)."
Pros: "Actually Alaska was just a connecting flight to Emirates from Seattle to Nairobi, but comments apply to all flights."
Pros: "The flig t had a delayed departure so I was given a voucher for $12 to get something to eat. In this day and age I thought that was very thoughtful. Also a representative handed each passenger a chit with instructions for a discount on a future flight. Again a thought act instead of a flat response!"
Cons: "Lack of space between passengers."
Cons: "The plane had to turn around halfway from Seattle to Vancouver due to a mechanical problem. We all later got an email saying we'd receive a discount on future travel because the airline deemed the delay "preventable." We got a second plane quickly, on the second boarding process the gate agent failed to do preboarding. I'm on crutches at the moment, so this meant more time on my feet manoeuvring around "elite status members" than I would have liked."
Pros: "Easy flight. No issues."
Cons: "No issues to report."
Pros: "Comfort and a warm plane."
Pros: "Great service"
Cons: "Friendly crew"
Pros: "Crew was friendly and very clear about masks."
Pros: "They got us there on time and safe."
Cons: "Nothing really you guys did a really good job getting me to where I need to go.Thank you so much!!!"
Pros: "The crew and seats were both great"
Cons: "HAving live TV would have been great."
Cons: "Having food & being on time would’ve been nice?"
Pros: "The crew was communicative and courteous."
Cons: "There was a flight delay in LAX due to a maintenance issue. The captain and crew informed us before we boarded the plane which was excellent. However, they could not figure out what was wrong with the planed and delayed the boarding for another 3 hours, putting our 1900 departure time to 2100."
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Pros: "There was plenty of space under the seat in front of me for my personal items."
Cons: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."
Pros: "The flight crew was friendly and communicated well. They also had a friendly attitude."
Cons: "A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area."
Cons: "Add A Display Board For When Cabin Sections Are Boarding"
Cons: "food options"
Cons: "It was great"
Pros: "The flight crew was as positive as possible."
Cons: "It was very late"
Pros: "We had exit row seat, most uncomfortable ever, video devices both broken. Will never sit in exit row again would have been better off in basic economy"
Cons: "Fix broken seats and tv screens"
Cons: "They did great. The weather was poor, so it felt more like a roller coaster ride home. Made it safe and sound. Would’ve been nice to get an update is speaker about change in weather and the rough ride in store when the whole ride was so turbulent."
Pros: "The plane was very new and clean; entertainment options and food were very good; it was a good flight."
Cons: "At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund."
Cons: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."
Pros: "Boarding went smoothly and was dry efficient. 45 min flight. We arrived 12 min early."
Cons: "Trash in seat pocket"
Pros: "Food was okay. Everything else was great!"
Pros: "Flight itself was fine"
Cons: "My flight to Atlanta was delayed which caused me to miss my flight to Seattle. The next earliest flight was booked so had to catch another flight several hours later. No one from Delta offered any sort of compensation."
Pros: "Our flight arrived ahead of schedule and the crew was great. Quick boarding although due to weather we were a bit late boarding aircraft however made up for lost time."
Cons: "The aircraft was a bit warm and there was no ice for beverages which were warm"
Pros: "Flight ifself was okay once on the plane"
Cons: "5 hours delayed for no apparent reason. Understaffed in SJC to handle this."
Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."
Pros: "The kind bars"
Cons: "They gave a hard time checking in because I didn’t mark I had a lap child. I honestly looked and the website wasn’t clear. Then (Bob who checked me in in Tucson) didn’t bag my car seat. And it came super dirty. I’ve never had an airline not bag the caraway. Especially when I asked. Southwest is a better company to work with. Disappointed"
Cons: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Pros: "Plane was clean, easy boarding, crew was kind and attentive."
Cons: "30 minutes late no explanations...."
Pros: "Thai was the first time in years delta was fast friendly and ONTIME with both departures and arrivals! That’s he most important to me!"
Cons: "No wifi available and The video entertainment service was bad: my video screen didn’t work- I asked for head phones and no one ever came back to me with some- luckily I had already Dwnld my own you tube and videos so I watch’s dmh own. I hope going home to hawaii these won’t be issue again"
Cons: "missed flight bc of delay with first flight. jad to wait 5 hours at lax"
Cons: "I lost the flight To hartford and I pay 4 the hotel"
Pros: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Cons: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."
Pros: "Great trips notifications"
Pros: "Flight itself was smooth."
Cons: "Flight was delayed and the on time and then delayed. Gate changed 4 times which was frustrating. Especially when at Sea-Tac you have to take a train to get to some of the gates."
Pros: "Quick boarding/unboarding."
Cons: "Wouldn't allow me on earlier flight, when there was room, without change fee"
Pros: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"
Cons: "Seats are in humane"
Pros: "Plane arrived early"
Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."
Pros: "Quick boarding, clean plane, comfortable seats, the flight departed and arrived on time."
Cons: "The landing was a bit harsh, we couldn't connect to the airplane WiFi, so we did not enjoyed the entertainment."
Pros: "There were only two lines. The economy line took so long because there were many passengers checking in their fish catch boxes. So those of us with only one baggage were lumped with them. There was no option to tag your own bag if you alr day checked in, as it was the same checking and bag drop line."
Cons: "If we were standing in line for a long time, I hope they can increase the number of counters. They can also dispense with the nonsense chitchat. It's not needed, just move it along. The roving staff should to remind those next in line to prepare their documents, it seems the lady at the counter had to ask for photo ID every time!"
Pros: "Crew was fantastic! Everything was satifactory and as expected."
Cons: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."
Pros: "Entertainment was great. Many options"
Cons: "When we arrived for check in we were told we did not have seats assigned, even though I had picked seats previously. At the gate we were told the flight was very full so we would not be able to sit together."
Pros: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Cons: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."
Pros: "The staff was great. The plane was the cleanest of MD-88s I'd been on recently."
Cons: "The old plans have your too cramped or squeezed in. The connecting flight from ATL to MKE made this one look good."
Pros: "Free movies & TV for all seats and the selection is great! Also, used the wifi and had great connection the entire flight."
Pros: "Exit sear so plenty of room"
Cons: "Changed gates without notification"
Pros: "i liked the entertainment, the crew were very helpful, the flight took off approximately on time.when"
Cons: "when we experienced turblance about two hours into the flight."
Cons: "Plane was late. Took forever to inboard since they didn't prepare for a handicapped flyer. The plane sat on the runway and taxied for over an hour and the flight crew never gave any updates to the passengers."
Pros: "Everything was pretty smooth, on time, as expected, no problems."
Cons: "The entertainment access from my device was unusable due to unavailability of downloading the proprietary American Airlines APP. I had the GoGo In Flight app installed but that wasn’t enough. A better system should be in place."
Pros: "Mostly pleasant flight crew"
Cons: "Better gate agent and mechanics"
Pros: "Seat was comfortable"
Cons: "One attendant looked and acted,like she had just gotten up after a rough night. Never smiled, watched people put jackets and even a fast food bag in the overheads without ever saying a word."
Pros: "Boarding was super easy. Great entertainment."
Cons: "Overall comfort. Space to relax."
Cons: "The plane was broke and had to wait an hour and half did another one"
Cons: "Leg room"
Cons: "Full flight, but exceeded expectations"
Pros: "Entertainment is great."
Cons: "Late and long flight, so bring your own food. Nothing to purchase"
Cons: "No window at the window seat"
Pros: "The food and the movies!"
Cons: "The air on the plane was stale and I could barely breathe the entire flight. I feel sick and light headed after that one."
Cons: "Didn’t make the flight because of previous flight was delayed"
Cons: "The cabin was way too cold."
Pros: "I was with Japan airline and they were amazing crew and amazing service with very good food"
Cons: "The seats and entertainment could have been better"
Pros: "Very attentive crew"
Cons: "Boarding gates"
Pros: "Crew was polite and tried their best to be helpful"
Cons: "I could not check in online before the flight and when I got to the airport, there was no way to check in with a Nexus card. Then they took a while to find my information. Then when I went to board the flight, I only had a Nexus card so they were reluctant for me to board."
Pros: "The greatest part of the trip for me was the smooth landing."
Cons: "I wanted a voucher ride but they only needed a few volunteers."
Cons: "They left my bags behind and told me they weren’t even checked in Worst customer service ever"
Pros: "The service was great"
Cons: "That you have to pay extra for entertainment, that you have to have your own device, and that the food was mediocre"
Cons: "Pilot or co pilot never spoke once. Was as if there was no pilot"
Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Cons: "Seats were small"
Pros: "Considering the price we paid for our tickets is the the only drawback I keep coming back to when I think about the VALUE of what I paid for.the entire flight. The overall experience was good throughout; from the airport on both ends of the journey to the actual inflight experience. I'm not sure how much of an influence the airline has on the airport part of it all, but the check-in process was good. The self check-in machines for AA were a little "buggy" and difficult to navigate but helpful staff was readily available as were the short lines. I am 6'2" and was impressed that I had adequate leg room in my seat."
Cons: "We paid a lot for our tickets even though they were purchased months in advance. Then when it came to seat selection, there was none. Our party of three, which was husband and wife plus friend, were all seated separately. We could have opted for "pay extra" seating, but even that did not get us together, so we opted out."
Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Cons: "American Airlines nor British airways honor kayaks booking codes in the event of an emergency"
Cons: "If you get to the airport too early and there aren't any American Airlines flight before yours you have to wait for the crew to get there to open the counter and check you in. Just a couple pounds over the 50lbs and you get screwed with a $100 fee. There is very little AC in the airport and very few outlets so if you have to wait for a flight make sure to charge your devices prior to getting to the airport. WiFi on this an all other American Airlines flights I've recently taken has been useless - almost impossible to use."
Cons: "We taxied on the runway for 45 minutes. Grrr"
Pros: "Drink service was good"
Pros: "Seats were comfortable."
Cons: "Flight attends were slightly curt."
Cons: "Plane had not been cleaned"
Cons: "Left s half hour late because they had to shift cargo, then we taxied on the runway for what seemed like a half hour. My wife and I purchased our tickets in July but could never pick our seats and ended up 9 rows apart."
Pros: "i loved everything but there should be more variety of food and snacks"
Pros: "Food and a/c"
Cons: "Two hours delay."
Pros: "Good service and excellent crew"
Cons: "Food choice are few by the time they reach the back of the plane."
Cons: "The seats are so uncomfortable"
Pros: "The AC was set at the right temperature, not too cold, not too hot, just perfect! We got to the destination sooner than expected!"
Cons: "Pay to seat next to my husband, our seats were separate before check-in. Not happy about this."
Pros: "I loved the extra room in the seating, great seats too. Plus the personal TVs and movie selection was fantastic!!! However, 1/3 of the planes TVs did not work. Luckily, my row of TVs did work and we had an empty seat between my daughter and me , so when my son's TV went out he sat in my row which did work. Great plane, once everything is fixed!"
Cons: "Flight was canceled, so our young family had to spend the night in the airport because they couldn't give us a decent option to get back home. Second time we have had problems with AA"
Pros: "Narrow aisle and seating. Attendant looking at his phone the entire time we were getting ready to take off as well during taxiing and takeoff. Unbelievable!"
Cons: "I paid 800.00 and no breakfast order lunch served."
Pros: "Smooth and quick"
Cons: "Cramped seating. As per usual."
Cons: "The check in process took to long. In line more than an hour."
Pros: "The ticketing staff in Lihue was excellent!"
Cons: "Luggage did not arrive with us"
Pros: "The new airplane was nice. The plane that we took to Hawaii was so old that it still had ashtrays and was super dirty."
Cons: "For some reason American has not given us any seat assignments in our trip home and all the gate agents are very unfriendly and not in HR least bit helpful."
Cons: "One of the flight attendants was pretty rude and quite short with passengers."
Pros: "SAME AS ABOVE."
Cons: "SAME AS ABOVE."
Cons: "Seat reassignment"
Pros: "Second leg when purchased extra leg room, that's the way all seats should be. We boarded timely but then left late. Free tv was nice although I didn't watch it."
Cons: "Don't like the glass of soda and they don't hand you the can but that's just me. Lare departure."
Cons: "The flight was cancelled and no reason was given. I had to buy new flights on Southwest and ended up having to pay an extra $200 in order to get home for work on Monday."
Pros: "seats were pretty cramped in economy"
Cons: "Seat cushions"
Cons: "Should enforce limits on carry on items which causes boarding delays and inconveniences. Some people with large personal items and backpacks and carry on take multiple storage spaces in overhead bins."
Cons: "There were delays (3 times)"
Pros: "Good service and no delays"
Cons: "Connection time in Vancouver is horrible and international transfer process is awful Especially with small children"
Pros: "This was years ago, and yet I still remember how comfortable I was. The waiting facilities were nice and the airplane service very client friendly. Air Canada was definitely the best flying experience I have ever had."
Cons: "2,5 hours delayed. Econ seats are tiny with zero legroom."
Cons: "Freezing in the cabin that morning."
Cons: "left 40 minutes late"
Pros: "I appreciated for free Molson Canadian."
Cons: "The connection"
Cons: "No TV"
Pros: "Everything was great"
Pros: "Nice plane."
Cons: "WAY too hot."
Cons: "Took forever to board"
Pros: "Long wait for ticketing and at customs during transfer"
Cons: "No wifi"
Pros: "Got home safe"
Cons: "Meal -"
Pros: "On time, a huge variety of new movies, the meal was very good."
Pros: "I liked the newer plane as the head rests were more comfortable with the movable sides."
Cons: "Not even one single snack for free"
Pros: "They fed us several times."
Cons: "No wifi. The seats are really uncomfortable. Delays."
Pros: "It was on time - no delays"
Cons: "Would have liked some snacks along with the drinks offered."
Cons: "Lost our bags for 3days"
Pros: "Airlines keep the cabin too cold. On the domestic of the travel leg blankets were for additional pay which is crazy - I understand about meals, but blankets are required only because the conditions offered by the airline are uncomfortable. One luggage was lost, but that is now almost part of travel."
Cons: "A lady threw up on my hardcover book. And I had to move from a windo to a middle seat. Overall it was not a nice experience."
Cons: "We had a hard time reserving seats in advance"
Pros: "Different announcements for boarding occurred almost simultaneously, making it hard to understand what was being said."
Pros: "It was better then the trip to Toronto"
Cons: "waiting times"
Pros: "Landing and take off"
Cons: "The fact that we couldn't get seating assignment until last minute"
Cons: "I was really upset that I found out the baggage handling broke my luggage even though I specifically marked fragile."
Cons: "Child behind me kicking seat entire time!!!"
Cons: "No snack."
Cons: "Long time to get service."
Pros: "Air Canada front desk people were wonderful and helpful."
Pros: "It was good!"
Cons: "Late departure Schedule changes Chaotic boarding"
Pros: "on time boarding & arrivial"
Pros: "Everything was really good"
Cons: "Much too cold, kept me from sleeping"
Pros: "There were some pretty recent movies and some older ones that I remember watching when I was younger. Both options were good."
Cons: "Despite there being both new and older movies, there seemed to be a limited number of movies and shows. I feel like there could have been more, but it might be just me."
Pros: "Seats seemed more comfortable then westjet"
Pros: "On time"
Cons: "Service. Rude workers"
Cons: "I booked a seat to be seated right next to SO. However, upon check-in, they changed the seat without telling me. Fortunately, we were able to exchange seat to be seated together."
Pros: "Good and courteous service"
Cons: "They lost my checked carry- on bag despite telling me it would be checked through to my home U.S. City. Also cramped seating!"
Pros: "i got a whole row of seats to myself. so i sat side ways and put my legs up."
Cons: "was completely ignored by drink service. but they bothered to awaken me to get me to take off my headphones for takeoff, which was delayed by 15 minutes because something needed to be re-checked."
Cons: "Delayed, emergency landing, 3 hrs late arrival"
Pros: "The crew was great. The flight arrived on time even though there was a mechanical delay."
Pros: "Excellent crew, really liked large overhead bin capacity on this 737-800, and excellent boarding."
Cons: "United apparently insists on making entertainment available only through its United app and personal devices. That may be OK for lots of passengers, but we prefer the entertainment options available on almost every other airline that flies internationally and long distance domestic flights."
Cons: "Didn't realize when we booked our seats that they were basic economy and we couldn't upgrade or change them. I was seated away from my husband, beside a very large man who hugged the armrest and munched loudly on corn chips. For 5 hours. Movie headphones were poor. No leg room and I'm 5'4", 125 lbs."
Pros: "Onboard, sat down & fell asleep."
Cons: "The tv/entertainment system does not seem to have a FF/RW function. So if you have seen the beginning of the movie playing on the previous flight, you have to sit through it again."
Pros: "The cabin crew was horrible. When serving refreshments during the flight, I was ignored repeatedly when I asked for a soda. My wife sitting next to me, and the other passenger on our row were served. I asked the flight attendant 5 times for a drink and never received it."
Cons: "fire the flight attendant, and find somebody who cares for their customers."
Cons: "The basic economy fare is not explained well when purchasing ticket. Insane that you can buy a ticket for your toddler child who is flying with you but can not request to sit next to them. And no overhead carry on is ridiculous. Have had so many problems with United this may be the final straw."
Cons: "First class seat and it barely reclined at all"
Pros: "The variety of movies"
Cons: "No daily wifi"
Pros: "quick fast and no nonsense, nothing to worry about on a 30 minutes. Hawaiian gets you there fast and mostly on time."
Pros: "The seats had more legroom on this small 2+2 then the 3+3 we connected from."
Cons: "No entertainment as we were unable to download the app needed and had no notice before we went to the airport. Because small plane and length of flight only snack items available and our connection was late getting us there and left us no time"
Pros: "On time! Flight attendants were very personal & friendly"
Pros: "The plane took of and arrived safely and on time. The entertainment was decent."
Cons: "1/2 bag of pretzels for a ~6 hour flight? Are you kidding me! The whole ride was sweltering hot. United flight attendants almost universally hate their jobs and they let it show. The entertainment system takes up half of the room under the seat, as if things weren’t cramped enough already."
Pros: "On time & courteous. & On board service was excellent"
Pros: "Being a nonstop flight."
Pros: "Cool crew"
Cons: "Delayed flight"
Cons: "We boarded the plane and due to "mechanical problem", we sat on the tarmac for ~3 hours before departing. This led to missing our connection at LAX and then missing our connection in ORD to State College tacking 6 extra hours to the trip. The late arrival and full work schedule the next day left me exhausted and got a nasty cold as a consequence. I find the frequency of mechanical problem delays to be high and increasing."
Pros: "Smooth easy flight."
Cons: "The only real downside was seat 22D headphone jack was broken so it made for a long flight but I played some games."
Cons: "No comment"
Pros: "The crew was the best part of the entire awful experience. The pilots let people tour the cockpit and the stewards were very accommodating considering their rules and restrictions. With so many delays, we were able to disembark the plane and come and go as we needed till we were able to finally board for takeoff."
Cons: "We all received updates every thirty minutes with a new departure time and each time we were supposed to depart, there was another delay. The first delay was caused by a seat cushion floating device not being on the plane (hour delay right there) and then for the next three and a half hours, we all were constantly being delayed due to rain. The rain was not their fault but had that cushion been properly stocked on the plane, we would have missed the storm and been on our way. A two-hour flight became an eight-hour hell. Not to mention, the plane itself smelled like a seedy bar bathroom, I had to tuck my legs underneath myself because there was absolutely no legroom, and my row mate was a belligerent drunk. Getting home at 5 am Monday morning and going straight to work was not ideal. Would have been nice to be home on the same day that my flight was scheduled."
Pros: "The access to free TV/Movies"
Cons: "Everyone from the Ticket Agents to TSA, to the crew treat you like you're a second class citizen. When I purchased this ticket, I didn't realize what "basic" meant, and I will never buy one of these types of fares again. Extremely disappointed with United."
Pros: "The flight was on time."
Cons: "I got late to my next flight !! I loose my flight ."
Cons: "Snack was terrible"
Pros: "Generally, a good flight experience. The crew were polite and professional."
Cons: "It was freezing on the flight no blankets. A lot of turbulence and a very hard landing. Not pleasant at all."
Cons: "We were 3 hrs delayed getting out of RDU because a 'test button' wasn't working. Missed my original connecting flight and the two connecting flights they had me on standby for. got to ohare, the united customer 'service' rep said "there are no more flights to Madison today - I don't even have to look. If you want to get there today, you need to go get on the bus". They didn't even offer to pay for the bus ticket ! Just rude and no customer 'service' at all !"
Pros: "Boarding was as it should be. The flight crew were friendly and did their jobs well."
Cons: "Two of the movie screens in our row were broken. The seats are rediculously tight. Leg room is terrible."
Cons: "Seat room was terrible, ridiculous."
Cons: "Flight got cancelled cause of issues with plane. Took over 5 hours in line to get to the counter to talk to someone. There were only 2 counter people for first 3 hours. Once at counter ther had to put us on flight for next day. (Just informed 5 min ago that flight has been delayed another day cause of plane issues.) they couldn't get us to sit together which I understand but also put me in a middle seat which I'm clostraphobic so that sucks. Told me that I can book a hotel to stay at and they would reimburse me.... eventually. Fought over that for an hour and they finally agreed to pay for Hotel. Overall the trip was great but the departure from Kauai has been real bad. Still waiting to leave the island."
Cons: "Plane change from lie down seats to regular. Intermittent sound on TV. Only movies & not very good. Attendant spilled water on me & iPad filling glass for window passenger. Seat reclinred but needed to be manually pulled upright. Not very good value for 1st class ticket price."
Pros: "Crew service,food was excellent, entertain was ok except the audio no music selection to cannot choose individual music cannot forward or playback songs but overall it was an excellent flight especially Shanghai to Sfo trip"
Cons: "United operated the ROR-GUM. Philippine Airlines operated the GUM to MNL segment. Checked baggage could not be transferred in GUM. Checked bags had to be picked upnin baggage claim and rechecked with PR. Should not have been listed as a joint fare."
Cons: "My scooter should have been gate checked to BWI. instead it was only checked to LAX due to a error at the gate. It arrived 14choirs later."
Cons: "You will be seeing a formal compliant and expect a refund. We will not be using Kayak again."
Pros: "Good movie choices"
Cons: "No food. Just some peanuts"
Pros: "I like how courteous the attendants were."
Cons: "We had many delays with the system down. We ended up in lines at the airport for nearly 3 hours. Also, it would have been nice to be given food for that long of a flight."
Pros: "Lie flat bed with a good screen. Able to put your feet up on a small ledge below the screen. Comfortable seat."
Cons: "Backward seat in the middle - 4 across- very strange to fly backward AND in the middle with a business class ticket. Crew wasn't the most friendly. More like the way coach used to be treated in the 80's. You got your food but there weren't any extras."
Pros: "I really appreciate them getting us there safely the crew was fine and it was nice to have tvs on each seat complimentary it really helps having something else to take you away mentally when physically your crammed together and it's really not comfortable or pleasant. I think the staff and crew were just fine though it's just flying has gotten to be something I don't enjoy and want to avoid as much as possible it's that way with most airlines though I think her blue is a little better on seat space and usually always has the tvs but yeah they are limited where they fly and it I is just expensive and uncomfortable to fly I think."
Cons: "Uncomfortable and expensive."
Cons: "In flight entertainment didn't work at all"
Cons: "United canceled my reservation without any explanation. The Worst customer service ever!!!!"
Cons: "Seating on the plane for about 2 1/2 hours"
Cons: "Flight got cancelled, we did not receive an email or text. We found out when we reached the Heathrow airport. We got booked on another flight, with 6 hour layover. When the flight that got cancelled was a direct flight. Then our luggage was not put on the connecting flight, we got our luggage 24 hours later."
Pros: "The time of departure was 5:30 AM, and I was concerned that we'd have trouble with TSA, competing with other early morning flights at a small airport whose terminal only opens at 4 AM. But the United ticket counter handled us efficiently and we were seated in the boarding area at 4:25."
Cons: "Nothing to not like. Everything went smoothly and we arrived in Nicaragua on time and the rest of our complicated plans for the day went perfectly. And that wouldn't have happened if we had run into glitches."
Pros: "Chairs were comfortable on this plane"
Pros: "Kayak updates including delayed departure"
Cons: "Seat was a bit cramped"
Pros: "Got us safely and conveniently to Vic at a good price and on time. Flight attendant was fine and cooperative, though no special warmth."
Cons: "I have one star on food and entertainment because there wasn't any of either, but that's understandable for a short flight. No issues."
Pros: "I was surprised on how clean the plane was, considering it was an express. The attendance were pleasant as well."
Cons: "How small the snack bag is."
Pros: "Boarding was quick and easy"
Cons: "signed up for a window seat was assigned a middle"
Cons: "Flight was delayed because one of the flight attendance was late showing up."
Airlines flying from Lihue to British Columbia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Lihue to British Columbia
Masks required on board, masks provided on flights from Lihue to British Columbia
Social distancing seating
Middle seats unavailable to book on flights from Lihue to British Columbia
Testing for antibodies, testing for symptoms for flights from Lihue to British Columbia
Waiving of change fees. Search flexible flights from Lihue to British Columbia