Before boarding you have to show outbound transportation to another country! This is a joke and very frustrating. The airline company should not be the babysitter of whether you overstay your visa. This is irrelevant and bad policy.
If I have to pick something, there logo. Its nice. But the airline is TERRIBLE.
The airplane is very old, perhaps from the 70's or 80's, and you can tell. The seats are very dirty and broken. They are very uncomfortable. I know and understand that airplane seats are never comfortable, but these were so old that the back parts had a dent which hurt my back. This was the case on both flights going and coming. The seats have ash trays... ASH TRAYS... this is a good indicator of how old the plane is. The walls are dirty and so is the carpet of the plane. I did not feel comfortable and most importantly safe on this plane. The flight attendants are not welcoming, nor helpful. At one point a pressed the button for their assistance and two flight attendants walked right by me. I had to call out for help. They do not give you any blankets, pillows, or head phones. The food is minimal and if you ask for another cup of drink they want to charge you. There is not entertainment, as the TV on the back of every seats do not all work, or the input for the head phones do not work.
Overall, this airline is a disaster from their service to their airplane maintenance. DO NOT FLY TAME.
TAME airlines cancelled my trip on May 1st from New York JFK to Lima via Quito, with the possibility that I could fly on Wednesday May 3rd. I was going to meet my son for an event that day in Lima, and coming back on friday May 5th., as you can see I did not traveled and I would never use that airline, so I am trying to get my money back and also the $60 cost from the taxi back and forth from airport.
2nd time flying with them. Always accommodating, nice, comfortable and clean planes. Decent food. Just overall awash a good experience. Highly recommend them when flying to South America
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