Very rude person at the boarding desk; flight attendant coughing 3 inches from my face three times- not even covering her mouth; boarding process very unacceptable for older people with stairs to all planes (are you all stuck in the 1960’s?). I am sure that I am not remembering all of the negative things, but I am sure you get the message!
Flight was fine. Second meal ( fish sandwich on hard roll) was awful. My suitcase didn’t make the flight. It had been located, but won’t be delivered until tomorrow. Five days after flight
Boarding experience was awful. TAP claims I did not have check in luggage with tickets. I went 3-4 check in agents until I finally found a helpful kind agent who checked in my luggage with no fees. On top of that our flight was over 2 hours delayed with barely an apology or explanation.
The airport temperature at the airport and on the flight was too warm
Flight being delayed for 35 minutes had me lose the connection to my transport
Was the best airplane ✈️ ever that I never see I will traveling again again with u guys.
Flight from FNC to OBO was cancelled. We were rebooked to Lisbon later in the day. It was inconvenient but it worked out ok in the end.
Terrible flight attendant attitude. Average 3-star hotel employee has better hospitality skills. Business class seats are literally a joke. TAP executives should ride business class in other airlines to develop some rudimentary sense of what business class is.
Very pleasant flight, crew was very nice. The flight was really smooth, big plane. The seats are kind of close together, so comfort was just OK. The boarding process on the way back to New York was a little chaotic. It took a long time.There were no announcements, no loudspeaker just one staff yelling out of instructions and a lot of people crowding in before their term to board. So that could really be improved a lot.
The crew was very nice. The food was good. The entertainment on the way back to Miami wasn’t as good as the flight over. I wanted to watch Wicked but on the way over from Miami to Lisbon but the screen didn’t work. On the way from Lisbon to Miami Wicked wasn’t an option. Liked the option to check out overhead carry on with our checked luggage Overall the flights were very good. I would fly TaP again
There isn’t any entertainment. The food and drink was available for a price. I didn’t buy any.
It would be nice to have power to charge phone.
Flight was fine, crew were good, cabin director spoke far too much; disembarking at Dublin Airport and entry into the terminal building was just dreadful, like entering the back door of a neglected factory building. What an awful impression it must give to first time visitors to Ireland.
Straight forward checking as long as you have completed every single detail online, prior to checking day. Efficient boarding, seating is ok for a two hour flight. Fulfilledour travel requirements from Manchester to Marseille.
Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.
Good but both flights were delayed by nearly one hour making boarding tedious. We had to wait with no information
This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.
Delayed and changed Multiple times after booking necessitating many. Travel changes ; a bit of an issue
The lady at the boarding gate was so rude. She was challenging people being in priority and looking them up and down as if they weren’t dressed for first class. This was Ryan air priority. We all sit in the same seats. She loudly called out to embarrass a man who she believed had cheated and got in the priority line. He had a valid priority ticket and even worked for Ryanair. Also challenging visas insisting people download them until they proved on the government website it wasn’t required to print. The Ryanair employee who was challenged said she is always like this. She also pulled people from regular boarding as they were fashionably dressed and upgraded them to priority and changed their seats. That was comical. I think she felt she should be working for Emirates first class, although they would t have stood for her rude behaviour
Their customer service needs an overhaul. I wish we could access them and the could be more helpful. Also, the website has been crashing and I had numerous technical errors. My flight was cancelled and we spent so much time trying to get help because the tech was failing.
