The free Wi-fi for Aeroplan members was a great touch. The time passed quickly. I found the seats seemed a little closer together than I remember. Not Air Canada's fault, but we were about 20 minutes late landing because the airport was too busy. We had to circle around for a while. The boarding and disembarking went very smoothly.
They cancelled my return flight due to mechanical problems checked me on a flight a day late . Did not inform me kept sending me the old itinerary by email . I called and rebooked myself on an earlier flight still would not send me the right itinerary kept sending me the old itinerary The new airline charged me 150 $ for the first checked in luggage Aircanda was $75 . No effort to reconcile this or any apologies for anything . Sorry flight canceled… you are on your own Air Canada is worse than a budget airline Will never fly them again ..
Very nice comfortable spacy Airbus 321. I liked the offer of food on the Bistro menu. The idea is very good to pay and cost was low.
Very tight leg room and not a fan of the new policy on no free carry on luggage. Besides that, it was fine.
We are extremely impressed with all aspects of flying with Air Canada.
Terrible. Flight was delayed for hours and we ended up arriving at our home at 4am after 20+ hours flying.
I like the friendliness of the crew members. I think the snack could’ve been better instead of a small package of pretzel. I like that they offer me something to drink.
Since it was a long flight, a seat with better cushion would have been better. Also, water was offered but the steward walked by too fast to get any.
every single person involved showed their joy, working in the airline industry - it created a very pleasant atmosphere for everyone
Earphones provided or sound quality of entertainment isn’t great. Next time I would bring my own.
Everything went smoothly, and we even arrived 40min earlier than scheduled, on an Orland-Madrid route.
It was budget airline Veuling, even though we booked Iberia.
The crew was amazing. I appreciate the level of professionalism in the Iberia crew.
The staff was very nice and helpful. Some of the best crew I have met.
Flight cancelled, lost a day of travel where we were trying to meet friends we couldn't meet. Iberia website is very difficult to navigate and has lots of dead links. If you do not speak Spanish it is even harder. Tried communicating on their WhatsApp and that was also close to impossible. We were told we'd be compensated 150EU's for this cancelled flight but there is no avenue towards rectifying this issue. I've had to take it up with my credit card to contest the charges and not pay for a flight that didn't happen but doubt I will ever be reimbursed for my two Ubers to the airport where we never even departed or the 150EU's we were told we would receive. I would never fly Iberia again. Clown show.
I've taken British Airways before and it has been great. On this trip to Spain and Portugal we had two BA flights. On both flights we were taken by bus from the terminal out to the plane on the tarmac. There were many older folks on these flights, and to ask people in their 70s to lug their carry-on and personal items up the long mobile staircase to the plane entrance, is very disturbing. I won't be taking British Airways in the future. Many people on these flights were very unhappy.
It was a good flight overall. Nothing to add. Keep it up!
Delayed. Mismanagement of gate lines. Passengers arguing with eachother as a result of lack of organization by airline. Avoid this airline.
This is where i leave an airline review. Test test test!
This was a short flight. We sat in business class so we we were served a warm meal, which was nice. The flight attendants were very attentive, professional, and kind.
