I love Qatar Airways.Thanks to all the people who serve the airline
Cons: "We need new moves. There were a lot of old movies"
Pros: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Cons: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."
Pros: "Best crew we’ve ever had."
Cons: "Qatar website needs work"
Pros: "Staff were accommodating and considerate, great flight!"
Pros: "Everything.. will do it again!"
Cons: "Everything was perfect"
Pros: "Crew was nice"
Cons: "Bassinet seats could be bigger for comfort with an infant."
Pros: "Attentive and efficient"
Pros: "Empty plane."
Cons: "Service very reactive, particularly with so few passengers."
Pros: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "The attendants were great."
Cons: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."
Pros: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Cons: "Please include Nigerian and Ghana movies"
Cons: "It could be better if they serve food from Doha to Islamabad."
Cons: "Many of the entertainment systems were broken."
Pros: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Cons: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."
Pros: "Crew was not mean"
Cons: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Cons: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"
Pros: "The check-in for my first flight was great in Philadelphia."
Cons: "There are no lounges in Philadelphia that accepted my Priority Pass. Your economy passengers deserve options, which I have paid for. Movie options were not as good as expected."
Pros: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Cons: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"
Pros: "Last row seats are never optimal but tha flight attendants were above par!!!"
Cons: "Wonderful people! Cannot day enough about the difference that makes."
Cons: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Pros: "great service from flight attendnants."
Cons: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Cons: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Pros: "The long flight from Houston to Doha was good."
Cons: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."
Pros: "Flight service"
Cons: "I missed my flight from Nairobi to kisumu"
Pros: "Great Staff"
Cons: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Pros: "Food was good. Quick response to call"
Cons: "Toilet wasnt clean enough. Not offered water regularly"
Cons: "Very old flight"
Pros: "In-flight treatment"
Cons: "The seat"
Cons: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"
Cons: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."
Pros: "Seat features. Extensive beverage and food menus. Great IFE system"
Cons: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"
Cons: "Meals & Snacks Meals served on board and in the lounges need improvement."
Pros: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
Pros: "I enjoyed my flight overall with good service by the attendants. Additionally, the food quality was good for an economy meal."
Cons: "long layover and very tight seat conditions were my only big complaints."
Pros: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Cons: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Pros: "I had aisle chair on a Moscow to Doha leg"
Cons: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Pros: "The crew was friendly and patient. The flight departed on time."
Cons: "The plane was small and cramped. The food was mediocre and could have been more creative"
Cons: "Flight was delayed materially with little forewarning Service was poor"
Pros: "Good crew. Nice plane and amenities."
Cons: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."
Cons: "I didn't have much time on my layover, i would've expected the transfer to be better."
Pros: "Seat arrangements excellent Crews nice"
Cons: "Very disappointed about quality and frequently of food offered"
Pros: "I liked that it was empty and I could lie down."
Pros: "The food and crew."
Cons: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."
Pros: "Food was good."
Cons: "The seat in front of me was occupied by an adult who kept bouncing and reclining seats. The crew did not respond to call lights. No Wi-Fi on such a long flight."
Cons: "Informing that the flight would delayed by three hours ahead of time would have been amazing. Instead of extending the delayed time every 45 min making us miss all the other opportunities to fly out"
Pros: "great everything!"
Pros: "of everything."
Cons: "travel time ...ahahah ...."
Pros: "The airplane seats and entertainment were 150% bettter than American"
Cons: "The check in area felt cramped, understaffed and like a 4th rate airline"
Pros: "The crew was amazing"
Cons: "Other travellers where rude"
Cons: "Nothing given it was a 6 am flight"
Pros: "Good food and beverage."
Cons: "Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip."
Pros: "They were late and and tried to blame weather"
Cons: "Explain that we will get hotel and else... Cheep asses."
Pros: "Amount of food!"
Cons: "Quality of food!"
Pros: "Quick flight"
Cons: "I wish there was a way to access the delta movies in small planes that don’t have seat back entertainment"
Pros: "The crew was amazing"
Cons: "Everything it’s perfect"
Pros: "food and service was amazing"
Cons: "delay in seattle caused a loss of a whole day of my holiday. VERY UNHAPPY"
Cons: "Healthier snacks instead of just candy and cookies... an apple for example would be great."
Pros: "Crew was very pleasant"
Cons: "Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out."
Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"
Pros: "First time flying into Daytona and it was super easy."
Pros: "Very kind staff, no complaints about my guitar and even helped carry it to a closet (thanks sooooo much), nice veggie meal, everything was on time."
Cons: "Pretty rough turbulence, but that wasn’t their fault of course."
Cons: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."
Pros: "Boarding was on time; flight departures on time and arrived earlier than expected! Pilot told us exactly what was the status and gave us updates; cabin was well air conditioned; flight attendants were friendly; bags came out very quick! Very nice flight"
Pros: "Nothing cause it didn't happen"
Cons: "The fact that my flight was delayed so it didn't matter because the flught was delayed all the way til the next day."
Cons: "We shared beverages The bathroom was barely big enough for a small person There isn’t enough room per passenger seat"
Pros: "See above."
Cons: "Nothing. Really."
Pros: "Attendant was very good at explaining ground staff members actions to a fellow passenger"
Pros: "The professionalism of staff"
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "On time, staff, and overall service"
Cons: "No complaints"
Pros: "Good staff, plenty of room, comfortable flight, smooth flight"
Cons: "Some passengers behind me didn’t get snacks and drink"
Cons: "My flight was delayed several times and had to rebook. Total delays were > 6 hours."
Pros: "Flight was late leaving JFK. I paid extra for Comfort Plus and had the most uncomfortable seat ever. My back ached during and after the flight. Absolutely the worst seat ever that I have had flying. While it was a short flight we were supposed to get serviced during the flight, but there was no cabin service unless you were in 1st class. So much for the perks of Comfort Plus as there were none. Not even a glass of water. Wow! When we landed late obviously because we left late we were late and there was no ground crew to get our plane to the gate so we sat for over 1/2 hour on the taxi way waiting for ground crew to be available for us to get to the gate. To add insult of injury when we did get to go to the gate there was no gate available for use so we had to deplane in the rain down the emergency stairs. They said that if you had a problem with the steep stairs that they would make other accommodations. Probably would have been another delay so we all carefully went down the steep slippery stairs. I doubt that the stairs met any OHSA or safety requirements except for emergency issues. They were wet and slippery. This was the absolute worst trip that I have taken with Delta. It will seriously influence my future trip decisions."
Cons: "Not being on time. Not delivering service stated. Sitting on a taxi way for extra time. Having to disembark down steep slippery stairs, basically an emergency exit. This trip was late from start to finish."
Cons: "not prepared in Maintenance to fix a very small problem in an efficient timeframe. Also, this plane was very dirty ..bathroom, walls, seat rails, floors....not good Delta"
Pros: "1. Smooth flight itself and informed by captain well on expected time of arrival with frequent updates"
Cons: "1. I already had a tight connection and let the flight attendant know that I was concerned due to the delay. She seemed very laissez faire and there was no information about the connections gate overhead or when I got off the plane. I think that if the flight is delayed, the airline should let passengers know where the close connection gate assignments are to save them time (my flight landed ten minutes after my connection was boarding). 2. The carry on luggage section was impossibly small so I had to gatecheck my bag and it took five minutes to get my bag back. Given the tight connection, this created additional anxiety."
Cons: "WiFi doesn’t work."
Cons: "I understand gate changes happen, but I got 4 texts switching the gates back and forth. Is that necessary?"
Pros: "Barcelona is a busy place. Don't forget your adapter plugs - like I did."
Pros: "Crew did a great job. Got us out a bit early which helped reduce anxiety of a close connection. Felt taken care of."
Cons: "Lack of leg room"
Pros: "Flight was smooth and leg room great"
Cons: "A flight of four hours should have decent food. Too short connection times and inconsistent restaurants in the airports often leave me very hungry. Give us real healthy food onboard."
Pros: "Entertainment, food having only two seats on our side of aisle."
Cons: "Leg room"
Pros: "Nice courteous cabin staff."
Cons: "See comment above"
Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."
Pros: "Product was excellent, the whole experience was amazing."
Pros: "Everything was good. The crew was friendly and helpful. The food was delicious and there was more than enough. Boarding was fast."
Cons: "On my flight from Munich to Atlanta, the movies and tv series wouldn't play. Only the games worked."
Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"
Pros: "Delta treats diamond medallion members better than any other airlines treats their elite members"
Cons: "No in seat entertainment"
Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."
Pros: "1st class service was excellent."
Cons: "The food in 1st class does not compare to some competitor airlines. the leather seats do not breath and can sometimes get hot."
Cons: "First class seats were uncomfortable for a 6.5 hour overnight flight."
Cons: "I left my wallet on this flight. It was extremely frustrating that I was unable to speak to a live person to find out if the wallet had been recovered. I filled out the form online and now have to wait 2 to 3 weeks!"