Find cheap flights from Lomé to Newark

Pros: Crew was wonderful
Cons: For this COVID to be over

Pros: The crew was polite
Cons: Less delays

Cons: just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable

Pros: N/A
Cons: N/A

Pros: The crew was understanding and sympathetic to the customer's frustration with a delayed flight.
Cons: Delta should have figured out a way to not delay the flight. Every flight was delayed.

Cons: Crew didn’t serve drinks/snacks; otherwise nice and short flight

Pros: Crew was great especially Fawn. Best flight attendant I’ve had.

Cons: Everything was excellent.

Pros: Nice crew
Cons: Late flight due to ground hold EWR. Two screaming kids immediately behind me.

Pros: Comfort
Cons: WiFi never connects food

Pros: The staff are great very nice pleasant
Cons: Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice

Pros: Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.
Cons: Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Pros: The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!
Cons: Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports

Cons: Need vegetarian meal in first class

Pros: Seats more comfortable, plan wasn’t too full
Cons: No charging port for cellphone.

Pros: Everything. Very nice accommodating ok

Pros: Crew and boarding were great, which I expect from a premium carrier like delta.
Cons: Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport.

Pros: drink carts came around twice
Cons: Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity.

Pros: Happy to get an earlier flight - and was put in ComfortPlus
Cons: Small plane, no entertainment (movies, music)

Pros: The staff was efficient and kind
Cons: The plane was late for weather reasons and they overbooked the flight they had to offer $400 for next flight wasn’t until the next morning.. no entertainment system on plane

Cons: No LCD screen for entertainment.

Cons: Partner site said it was Aeromexico. First flight was delta so different check bag policy for internal flight that cost me $80. Screw you all

Pros: Personnel was friendly and accommodating
Cons: Delayed half hour and no leg room

Pros: Smooth flight
Cons: 45 minute delay (due to airport, not airline

Pros: Power outlets, snacks, beverages.
Cons: Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires.

Pros: Crew was nice. Flight very smooth
Cons: We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty

Pros: Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time.

Pros: Good
Cons: Seats

Pros: Convince of the online apps and the TSA precheck
Cons: The aircraft was noisy, and the seats were very uncomfortable and extremely close together..

Pros: Flight attendants were friendly.
Cons: Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm.

Pros: Nothing
Cons: Delay and inoperative Sattelite TV

Pros: Nice regional jet!
Cons: It was a regional jet...

Pros: Variety of entertainment options, much was complementary, which was definitely a neat addition.
Cons: There was a bit of a delay right before boarding, which was not the airline's fault, but air traffic control at the destination. Unfortunate, but things happen.

Pros: the inflight service and the quality of food was outstanding.
Cons: some choice of indian movies would be appreciated.

Pros: Super smooth takeoff and landing. Great plane, more legroom than other airlines.

Pros: Boarding was efficient
Cons: My luggage didn't arrive with me

Pros: Everything especially the snacks and in flight entertainment.

Pros: Polite and efficient
Cons: Nothing

Pros: The crew was very accommodating and helpful and the new entertainment systems with the free movies are awesome. Because of the heat in the cabin we received additional beverage service and follow up waters
Cons: The air above my seat wasn't working for the duration of the flight and there were problems with the air throughout the cabin so it was uncomfortably warm for the whole flight.

Pros: I'm not sure but it seemed as though the isle was wider than before or other airlines. It looks as nice not having the beverage cart hit my elbow when it went down the isle.

Pros: Like the smaller plane: less craziness!
Cons: Would've been better without the delay, but the aircraft was late getting to Atlanta.

Cons: I loked everything in my trip

Cons: Was delayed 1.5hrs

Pros: Fast boarding, crew, entertainment.
Cons: Not enough lavatories, space is crazy small and the time should be changes. Arriving at 8am after spending half day awake is crazy. Unless you sleep the entire flight wI think no food no restroom.

Cons: Flight attendants were a little snobby and didn't treat all passengers equally, in my humble opinion (note: I was sitting in 1st class).

Pros: Food in first class was quite good. Flight was smooth, and arrived early.
Cons: The boarding agents lost control of the crowd form the get go. The first class cabin crew on our side of the plane was inattentive, though it appeared on the other half of the plane the crew was very attentive. This is one of the poorer first class seats in the industry. The "lie flat" seat is just that, a lie. It is pitched at an angle, though not as steep as some. Foot cubby is narrow and constrictive, bordering on claustrophobic.

Pros: Great crew and service. Drink were served all the time. Everyone was extra nice

Cons: Small cramped and uncomfortable plane.

Pros: Nice flight attendant.
Cons: Both legs of the flight were delayed, requiring long stays on the tarmac.

Cons: I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare

Cons: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Pros: Exit row seat had much more space for legs, very much worth the upcharge for this seat.
Cons: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.

Pros: Nothing
Cons: Everything

Pros: Crew very professional
Cons: Boarding was a little confusing

Pros: The comfort of the flight snd kindness of the crew.
Cons: My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected.

Pros: Food
Cons: Seat

Cons: See above.

Cons: Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta.

Cons: Excelente aerolínea

Cons: boarding wasn't good.

Pros: crew was wonderful, great food, quick boarding
Cons: cant think of anything

Pros: The crew was friendly and always came around with water.
Cons: The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late.

Cons: Boarding at CDG was awfully slow

Pros: Intranet meant I could watch movies on my iPad
Cons: Seats are very uncomfortable

Pros: The crew were polite and friendly
Cons: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.

Pros: It was only 2 hours
Cons: Small plane, no movies

Pros: Crew was nice movie selection was good.
Cons: Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate.

Pros: 1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable.
Cons: 1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system

Pros: Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable

Pros: The Air France service was ok. Got me to my destination on time and alive.
Cons: I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!

Pros: Very quiet
Cons: We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers

Cons: Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!

Pros: More experienced, professional crew, better food and service.
Cons: A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc.

Pros: Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping.
Cons: Business class seats weren’t comfortable and too narrow no entertainment.

Pros: The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible.
Cons: The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered.

Pros: Arriving safely.
Cons: We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip.

Pros: The airplane have great entertainment system. The cabin crew are very nice.

Cons: My seat was changed without my permission. Very unprofessional staff at Mumbai airport

Cons: no vegeterian sandwiches very disappointed

Pros: The food, the service and everything else is fine, quite good.
Cons: However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight.

Pros: It es a good flight back
Cons: Items missing on duty free purchases

Pros: Crew very professional and nice food Boarding process well organized
Cons: Poor seat comfort in business class and no entertainment for a flight lasting more than 1h

Cons: There were not noodle soup ready this time.

Cons: the food is terrible.

Pros: On time departure and arrival

Pros: Efficient check-in.
Cons: It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out.

Pros: Food, drinks, and general service on board were all very nice
Cons: Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo.

Pros: Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired.

Pros: A short flight but attendants served us a snack and water with a smile.
Cons: No business class

Cons: Wheel chairs for my ill and aged parents was not provided

Pros: Crew
Cons: No entertainment or usb plugsto charge.

Pros: Efficient boarding. Interesting hot food. Entertainment variety very good.
Cons: Business class seats hard. Did not flatten out for sleep.

Pros: Friendly crew, this is just a shuttle service. Not much to write about
Cons: They wouldn't fill my water bottle, gave me two plastic cups instead....

Pros: Due to delay in flight of amost 2 hrs, the in flight staff was kind enough to offer drinks and snacks while the passengers were waiting in the plane.
Cons: Terrible communication by the staff on the cause of delay. Also once we landed in Paris, the ground staff was not aware whether all the luggage has landed or not.

Cons: Food was unexpectedly bad and both meals were cold

Cons: Need to collect luggage in Shanghai airport and check in again

Pros: The staff was amazing, they brought me a plate of fruit and cheese after Airfrance didn't pass on my meal request to the second leg of the flight (the attendant said this is ALWAYS an issue).
Cons: My seats reclining function was defective. My meal request wasn't passed on by Airfrance to the second leg of the flight. The entertainment system didn't work (on the whole plane, for the duration of the whole flight) - no movies and no shows. The wifi could have been offered for free to enable people to entertain themselves through computers and tablets, but was not done so. Instead we were reminded that it is available (for a price of course).

Pros: The food wasn't bad.
Cons: My husband & I were seated toward the back on the side. Our seats had several inches less leg room than the ones surrounding us (not sure why). This information was not made available when we booked our flight. My husband is 6'2" and his legs legitimately could not fit into his seat. He had to sit the entire flight with one leg in the aisle and the other tucked under the seat in front of me. It was only made worse when the kid in front of him fully reclined his seat. We would have chosen to not sit together rather than endure that had we been given the option. Also, the menu they distributed said they serve ice cream but we asked and then didn't have any. Don't get my hopes up!

Cons: Person next to me was talking across me

Pros: spaced out
Cons: there was no food alergy alternatives (Gluten Free)

Cons: No complaints

Pros: Everything was great!
Cons: I mean nothing. But a cute added feature could be massage chairs in Business/First. JetBlue has them and it is a pretty nice special surprise. But seriously- you guys are great!

Cons: Passengers were packed too tight. I had a woman put her but in my face while I was seated, and hit me in the head with her bag while she tried to get out of the way of another passenger.

Pros: Social distancing was enforced and I was able to have a whole row to myself on both flights.
Cons: Cleanliness on my return flight could have been better. Flight attendants weren’t coming around picking up trash as much as the first flight

Pros: Got me there
Cons: MAKE PEOPLE WEAR MADKS EVEN IF THEY ARE IN FIRST CLASS THE MASK HAS TO COVER THE NOSE!!!

Pros: All my expectations were met
Cons: Everything was fine

Cons: Plane was full!

Pros: The service of the air hostess.
Cons: Definitely more space is better.

Pros: Nothing
Cons: Social distancing enforcement and education

Pros: The plane was amazing
Cons: Nothing

Pros: Got a row to Myself
Cons: No Masks really enforced

Pros: 787 is a nice plane. I also like getting miles since I accumulate most miles with United. Not much else to boast about.
Cons: The outbound plane from Newark to Frankfurt was late by 1.5 hr because United could not figure out how to bring the plane (that was sitting in the middle of the airfield to the gate and then they realized that they need get catering supplies to feed the passengers and we were waiting for that too. The inbound flight from Frankfurt to Newark was late by 1.45 hours since they were fixing a computer problem on board. The flight was totally over air-conditioned and when I asked to bring an extra blanket for me the flight attendant started lecturing me that I was wearing shorts and a polo shirt (in the 86F heat at FRA and EWR it was ok!) and that she had no blankets. The second flight attendant who for some reason came 2 miins after the first one apologized for the attitude of his female colleague and immediately brought me an extra blanket.

Pros: On time
Cons: Food was poor

Pros: the flight was scheduled 1h30
Cons: the seat comfort

Cons: Going and coming back was delayed

Cons: See above

Cons: Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair.

Pros: Comfortable and efficient
Cons: No vegan food options left

Pros: Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)
Cons: Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you.

Cons: Couldn't connect to the onboard entertainment system through my laptop.

Pros: Service was very good, they were on time and considering the flight time food was good too.

Pros: The TV shows and movie collection is good.
Cons: Horrible food, no complimentary drinks on economy plus seats. UNITED lost my luggage again (2nd time this year).

Pros: all smooth

Pros: Not a lot of positive to say
Cons: Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good.

Pros: No faults
Cons: Very pleasant flight

Pros: Relatively comfortable seat, decent entertainment and nice crew.
Cons: 50 minutes on the tarmac in Newark waiting for the gate.

Cons: My connecting flight was delayed by 4 hours due tknsmong in India. I called United ahead of time to tell them I was not able to make my flight and if there was anyway I could get a new ticket. The representative was confident that 40 minutes between my flights at Delhi was enough time to make it despite me reminding her about the time it took to get off the plane, pick up my luggage, get through immigrations and travel to my terminal. She was very wrong. She insisted I call them when I land and that I go to the ticket booth. Little did she know that once I miss my flight my ticket is no longer valid and I was no longer able to enter the airport in India. Once I reached the entrance I was directed to a Untied booth all the way at the end of the terminal and was told to buy a new ticket. There was no United representative at this booth. I waited 3 hours and even called the number posted at the booth. No one picked up and no one came. I had wasted several hours. I ultimately decided to buy a ticket online spending another thousand dollars to get back home when I was told that I would be given a new ticket at the booth by United. But I had to wait another 24 hours outside the airport because I was not allowed in so early prior to my flight. Very unprofessional and unhelpful when I needed it the most.

Pros: On time
Cons: The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight.

Pros: Friendly staff, happy to help
Cons: Was all good

Pros: The cabin crew weren't charging people for alcohol on the flight
Cons: On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth.

Pros: Staff were very helpful especially with delayed flights etc
Cons: Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats

Cons: Long delay in Knoxville because of atc clearance issues and there is not much to do in the terminal. Only give snacks and water would of rathered a sandwich

Pros: Economy seats had ok legroom.
Cons: Connecting flight was cancelled so we automatically got out on the next flight. Our stop over went from 2h to over 7h. Staff at checkin were very unhelpful. They told us to go to the website to request a refund and wouldn't offer us any flight upgrades. We got on the flight and people were told not to sit in the unoccupied enconomy plus seats unless they paid for them. Pretty poor that considering there were at least 2 rows of seats available they are so tight they can't even be bothered to compensate us in a way that won't effect their bottom line. We completed the return request only to be told that refunds are not offered on schedule changes. Again pretty shoddy customer service and shows that all they are about is your money. The breakfast we had was disgusting. The melted cheese looked like someone had vomited onto my tray. On waiting for our connecting flight there was an old lady who was dumped at a gate on a wheel chair. They person then left without telling them what was happening. We could see she was anxious about not knowing what was happening. My wife went to the United help desk to ask for information for the lady's flight and was told she should just check the information board and dismissed. Not sure how an old lady who can't walk is meant to do this (this was explained to them). If United had bothered to make some kind of effort to be at least helpful in any stage with refunding / upgrading us and being helpful to an old lady maybe this review would be different. Ultimately all they care about is your money and will deliver a shockingly bad customer service wherever they can get away with it. I WONT be flying United again. I will pay more for another airline.

Cons: Seat kicked throughout the flight from behind, screaming child in my ear on the side, constantly declining and inclining chair in front. Melted ice cream and butter. Butter poured onto my lap on opening! Audio didn't work on films. Couldn't store my bag anywhere near my seat Utterly dreadful

Pros: All the staff (both at the terminal and on the flight) were all extremely friendly and helpful and very efficient.

Pros: Check-in at Heathrow T2 staff were excellent and very helpful.
Cons: Price of a small mug of coffee £3.85 and it wasn’t even Starbucks it was a machine at the weatherspoon’s!

Pros: very kind crew members and flight was an hour early.
Cons: The worst food on an airline ever...witnessed so much waste all around me. No one could eat it. Entertainment broken and sound quality awful.

Pros: The United Airlines lady on the desk at Terminal 2 was tremendously helpful (she had an Indian name beginning with S). She helped me sort out my ESTA and ETA for Canada and ensured I got through security without too much delay.

Cons: I am pregnant and took a 12-hour flight. The flight crew did not provide me with food for 11 hours of that flight. When I asked the flight attendants for food they told me they had none, and it was my fault I didn't bring anything to eat. then I saw them handing out food to business class. I understand that I did not shell out the class to fly business class, but it's not okay to not feed a pregnant woman. Additionally, when I was flying form you were not allowed t bring water onto the plane. The flight attendants only provided me one small water bottle an two small cups of water. I asked for more but they said no :( I will never fly United again

Pros: Service,management, food

Cons: Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!

Cons: Let's first start off with the fact that my luggage was a few pounds over and it cost me $200. Yes read that again $200! My extra 5 pounds of luggage was $200... but if I wanted to bring a second bag up to 50lbs it would of been $100. This clearly is the stupidest thing ever. Then my flight was delayed by 45 mins. The staff were super rude... I asked if some of the food options were vegetarian and the workers like hysterically laughed in my face... well cheese omlets can be veggie or have meat. So I didn't understand why that was funny. Overall terrible experience, I will reconsider flying on United. It's not worth it.

Pros: They got my vegetarian food order right
Cons: Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen

Cons: The flight was full to capacity

Pros: The flight was on time. Nothing else was acceptable about the travel on this plane.
Cons: I was made to check in my carry on bag because United made this Economy Basic ticket where they fly the over head bins empty. They charge 25 for the checked bag and only allow a personal item on board. This idiotic arrangement wasn't even clear to me during booking. And i don't understand what sense it makes to create an entire class of passengers stripped of their luggage. It's definitely not customer-centric approach. The wifi was dead. It is ALWAYS dead. No entertainment was provided. I'd prefer the flights from the 90s where i could watch a film on a shared screen with headphones.

Pros: Food was good. Staff were great. Headphones not the best.

Pros: Nothing!!! It was handled in a terrible way
Cons: The way they didn't care

Cons: Original flight booked was for 1:30. Week before changes to 5:30. Then 6:30. Arrive at the airport and flights delayed to 7. Then 730. 8. 830 etc etc etc til 11. No explanation. No food tickets. Rude responses like this gem: pointed out how long I was waiting with no word --> told by a united employee that he's been there since 7am. I point out he's bad to be there. He says he's not. I guess a united volunteer then? Then only handed out water since 'it's a short flight'. Useless.

Cons: The travel was very good

Cons: The entertainment console doesn’t work

Cons: Poor communication

Pros: It was smooth all the way around. Food was amazing 👏

Cons: Keep up the good work.

Pros: The food, air crew respectful and dedicated to duty
Cons: Everything was perfectly ok

Pros: Good
Cons: Good

Pros: Crew. Comfort.
Cons: reduce baggage charges.

Pros: The crew was nice. Service was excellent.
Cons: The upholstery can be improved.

Cons: The toilets were filthy. The tv touch screens didn’t work

Pros: Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice.
Cons: Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous.

Pros: Amazing crew!

Cons: The delay time was too much for no proper reason

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!
Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Pros: Excellent service and on time performance.

Pros: The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats.
Cons: I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better.

Pros: nothing
Cons: stuck in the plane with no AC for 2h serve twice the same chicken hot hot hot plane arrived in the middle of the night travelling with a baby

Pros: luggage take time to receive , over 1 h
Cons: luggage tale long time to receive

Pros: On time. Service and culture
Cons: N/A

Pros: Very comfortable airline with enough leg room.The crew were very professional and nice.

Cons: 2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early

Pros: The aircraft was clean and the food served was cool
Cons: The turbulent

Pros: Good service in the plane
Cons: In Lomé ground crew are horrible and asking for bribes including the supervisor.

Pros: A
Cons: The plane was shaking everywhere thought I was gonna die

Pros: Everything
Cons: No Wifi at Lome gate. I don't understand why there is no wifi in West African airports.

Pros: Everything..state of the earth big jet..smootflight..very nice crew...hard like 3 bottles of white wine..very surprised that Ethiopian airlines can perform marvelously well..will continue flying them
Cons: Nothing

Pros: Auto-adjusting windows
Cons: Understaffed. The plane looked and felt old. Food was sub-par.

Pros: crew
Cons: we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay

Cons: Bad plane flight was cancelled. Horrible experience.

Pros: Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go
Cons: It took too long for d luggages to come out. Pls improve on it

Pros: The staff where so dedicated. The food was very real and crunchy. Go for the beef instead of chicken. I had both. Was a ten hr flight.
Cons: The fact that they write your card details carelessly on a pierce of paper when making an inflight purchase. Should be swipe and all done. No need writing those sensitive data down.

Pros: The flight service
Cons: The food was good

Pros: all
Cons: none

Cons: Please have a vegetarian option that does not contain cheese.

Pros: Everything was great. The seats were comfortable. The crew was awesome! They provided us singular care and 10 hours flights did not seem too long! Entertainment was outstanding.

Cons: Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay.

Pros: Every thing include the crew members .

Cons: The flight was good

Pros: Comfort
Cons: Comfort

Pros: The crew were all very friendly and welcoming.
Cons: The food options need to be more varied.

Pros: The flight was ok, left late but didn't impact our arrival time.
Cons: Tray table was very dirty, restroom not cleaned or refilled, generally unkempt.

Pros: Impressive crew attendants and courteous .
Cons: Maybe landing was not too smooth

Pros: It's very nice flying with them. I will again fly with them

Pros: Nothing
Cons: The food was horrible. My TV didn't work and although I asked for it to be reset several times, the crew kept forgetting. The flight was supposed to be 9 hours, but we left late and it was 11+ hours. I understand things happen, but the crew gave no explanation for the delay or elongated flight. Last, but not least, when we landed in Newark we waited 2 hours for our luggage to come out. We landed at 9:50pm and didn't receive our baggage until 11:50pm. My friend and I were not even the last to get our bags. Overall this was the worst flight experience I've ever had.

Cons: - terrible food and no snacks provided - Crew was inattentive and did not monitor passengers e.g. standing when seatbelt light is on - bathrooms were rarely cleaned on 18 hour flight - poor air circulation

Pros: Entertainment, comfort in flight
Cons: The crew was not too caring, and the food was really below average - same dish for lunch and dinner.

Pros: The service, the comfort, the team was brilliant.

Pros: It was wonderful
Cons: Best booking app ever

Cons: Not being able to choose my seat on a 500€ return flight is a joke.

Pros: Loved everything! Including the food.
Cons: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find

Pros: Pretty much nothing
Cons: A sealed blanket and a better customer service

Pros: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Cons: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Pros: service and timing were great

Pros: Seats were comfortable. The crews were helpful.
Cons: Cleaner bathroom on the plane.

Cons: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.

Pros: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.
Cons: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Cons: Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr

Pros: Seat not confortable
Cons: Get newer planes with better functional amenities

Pros: The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean.

Pros: Flight was cancelled.

Pros: Seats were old, but very spacious and comfortable.
Cons: The boarding process seemed disorganized, and the plane took off late due to waiting for late passengers.

Pros: Brussels airlines business class seats were the most comfortable I have sat in.
Cons: The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room.

Cons: 1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.

Cons: I missed this flight due to my connecting flight being delayed for 3+ hours (not sure).

Cons: The boarding system blocked all twenty U.S. passport holders from boarding the plane. I argued with the gate agent who was defiantly stupid. Never again for this airline for any of us.

Pros: The crew was calm, professional and polite.
Cons: There was a delay of almost an hour on my first leg of the trip, which meant that I was really rushing to get to the gate for my connection in Brussels. It would have been nice to have some sort of express option for that, since it was the airline's fault that we were late.

Pros: Excellent service and a safe flight.

Pros: The crew were very nice.
Cons: It was a small plane with only 1 bathroom which was not available for the flight due to long lines. There was no food or even a drink of water without payment. there was no in flight entertainment.

Cons: 3€ coffee, no space, flight overbooked.

Pros: Great moives and enteratinment system. Comfy seat. attentive staff on board. Also minimal annoucements, which i love because i don't like to be disturbed in my sleep to hear about the weather.
Cons: Was stuck on plane for 3 hours before they had to cancel it due to computer issues. Missed connenction flight ( 27 hour delay for connecting flight) with them as well as a result, had to stay 2 extra nights (in great accommodation they provided, at least) had minimal information about what to do in the morning (almost missed the bus to the airport because they only had a little sign noting it) Overall they took care of us from the delays, but I still missed a day and a half of work because of it.

Pros: No major issues. Crew provided help making a short connection at Brussels.
Cons: Flight was slightly delayed. Entertainment selection was limited but OK. Seat comfort in coach is low, not much padding; but then, most airlines seem to think comfort is not needed in coach.

Pros: Same as above
Cons: Same as above

Pros: Excellent feature that shows your current trip progress on the world map. Excellent selection of movies. Excellent employees.
Cons: The seat was alittle uncomfortable.

Pros: Nothing
Cons: Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone .

Pros: Every person was friendly.
Cons: Our flight was delayed an hour.

Pros: flight arrived safely
Cons: everything else. Tegel is a mess, but also this Brussels Air / Lufthansa flight was tightly packed with absolutely no service for anyone not in the first 12 rows of the plane - more than half did not even get a drop of water

Pros: The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it.
Cons: The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it.

Cons: Completely chaotic service.

Pros: Great l! The food was good, landing was smooth and seats comfortable. Entertainment options were ok but could be better. Overall I enjoyed my experience and would love to fly with Brussels airlines again.

Cons: I would like a survey about my experience flying FROM JFK TO MONROVIA on Dec. 5 & 6! I have decided that this was my last voluntary flying experience with Brussels Airlines!

Pros: Service

Cons: Boarding was in crammed area in between easyjet flights. In brussels they parked at the international gates and then an overfull bus took us to the arrivals. Is brussels airlines training fast to become part of euro wings?

Pros: The food served was wonderful, as well as service.
Cons: Half of my luggage was lost at Dullas, but found and returned the next day to my home.

Pros: Nothing
Cons: The fact that they went on strike and left us with no one at the gate when we arrived or no one to explain what is going on. Very difficult / stressful time when in a foreign country.

Cons: There was a a man who I believe is the lead of the serving crew was very disrespectful and mean to passenger. I would never board an airplane when I see this man in the aircraft.

Pros: Nice plane, great entertainment unit. USB charging is nice. Food service was surprisingly good and the staff was very pleasant and helpful on the flight.
Cons: Boarding from a connecting flight is a disaster. For some reason brussel's air didn't validate our passports at the first international flight. Everyone was expected to do it at the Brussels airport. This would be fine if they had a sign up explaining what to do, or even a basic queue set up. There were passengers for 3 flights mobbed around the check point in front of our gate with nothing resembling a line. Everyone was completely confused and crawling over each other. Add that to our delayed landing that put us on the tarmac, forcing us back through security and a huge walk away from the gate... We very nearly missed our flight! Please please please figure out a way to communicate to your passengers and get people into a proper queue!!!

Pros: Did not like airline so much.
Cons: Staff did not allow access to lavatories when they were serving drinks and the long waits after were ridiculous

Cons: Baggage handling

Cons: Audio didn't work, broken tray that the food and drink could fall, unresponsive crew staffs (they consistently ignored my call and even turned off the call light above my seat-they just didn't do anything)

Pros: Same as above
Cons: Same as above

Pros: The food, efficient crew
Cons: Awful boarding process, one person alone for all the passengers with another 3 around doing nothing, which caused the departure to take place more than an hour late

Pros: The crew was very friendly
Cons: No free food offered though i was in transit all day, uncomfortable chairs, no entertainment

Cons: Lousy treatment to passengers/customers

Cons: Airfair.com is terrible. They re-ticketed my mother who was traveling with me on a different flight and would not acknowledge this. I was able to get it resolved but took many calls and emails - a huge hassle. I would never book another flight through this "travel agency".

Pros: Flight attendants very responsive and all staff friendly.
Cons: THE AIRPORt!!! I give their handling of the difficult problem they faced a zero out of ten.

Pros: My Brussels-Chicago flight had been changed due to Brussels airport being closed. United and Brussels Airlines were outstanding in their allowing me to change to United Amsterdam -Chicago flight with no charges. Overall flight was very comfortable, and food was great in economy.
Cons: The movie system worked only part of the time, but United will give us some compensation because of it. Boarding in Amsterdam was not systematic, and they didn't call out our group number. We took the bus out to the flight, so eventually it was fine.

Cons: Very poor management of flight changes with Brussels Airport being closed. We had to book a whole new flight and are fighting to get refunds for the flights that eventually didn't even happen.