LHR - HKG

$363 Find Cheap Flights from London Heathrow Airport to Hong Kong

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Heathrow to Hong Kong departing on 9/15. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Hong Kong

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Hong Kong.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Hong Kong.
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Flight Deals

Cheap Flights from Heathrow to Hong Kong (LHR-HKG)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Heathrow to Hong Kong that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Heathrow to Hong Kong

Thu, Nov 6 - Mon, Nov 17
Etihad Airways Logo
7:20 pm - 8:30 amLHR-HKG
29h 10m1 stop
Etihad Airways Logo
7:35 pm - 12:05 pmHKG-LHR
24h 30m1 stop
$616Etihad Airways
Find Deal
Tue, Oct 21 - Fri, Oct 24
China Eastern Logo
9:20 pm - 10:25 amLHR-HKG
30h 05m3 stops
China Eastern Logo
5:05 pm - 6:40 pmHKG-LHR
32h 35m2 stops
$620China Eastern
Find Deal
Sun, Nov 30 - Thu, Dec 11
Etihad Airways Logo
8:50 am - 8:30 amLHR-HKG
15h 40m1 stop
Etihad Airways Logo
7:35 pm - 2:30 pmHKG-LHR
26h 55m1 stop
$622Etihad Airways
Find Deal
Sat, Dec 27 - Wed, Jan 28
China Southern Logo
9:30 pm - 12:50 pmLHR-HKG
31h 20m1 stop
China Southern Logo
8:30 am - 5:55 pmHKG-LHR
17h 25m1 stop
$645China Southern
Find Deal
Sat, Nov 29 - Mon, Dec 8
British Airways Logo
5:55 pm - 2:50 pmLHR-HKG
12h 55mnonstop
British Airways Logo
10:45 pm - 5:35 amHKG-LHR
14h 50mnonstop
$664British Airways
Find Deal
Tue, Nov 4 - Tue, Dec 2
British Airways Logo
5:55 pm - 2:50 pmLHR-HKG
12h 55mnonstop
British Airways Logo
10:45 pm - 5:35 amHKG-LHR
14h 50mnonstop
$674British Airways
Find Deal
Mon, Sep 15 - Mon, Sep 22
Air China Logo
10:40 pm - 9:05 pmLHR-HKG
15h 25m1 stop
Air China Logo
5:30 pm - 8:15 pmHKG-LHR
33h 45m1 stop
$681Air China
Find Deal
Sun, Mar 1 - Tue, Mar 3
Lufthansa Logo
3:30 pm - 4:25 pmLHR-HKG
16h 55m1 stop
Lufthansa Logo
11:45 pm - 12:50 pmHKG-LHR
21h 05m1 stop
$689Lufthansa
Find Deal
Sun, Mar 1 - Tue, Mar 3
Lufthansa Logo
1:30 pm - 4:25 pmLHR-HKG
18h 55m1 stop
Lufthansa Logo
11:45 pm - 5:45 pmHKG-LHR
26h 00m1 stop
$690Lufthansa
Find Deal
Sun, Oct 5 - Sat, Oct 11
Air China Logo
8:25 pm - 9:05 pmLHR-HKG
17h 40m1 stop
Air China Logo
10:30 am - 8:30 pmHKG-LHR
17h 00m1 stop
$704Air China
Find Deal
Expert advice

Expert advice for your flight from Heathrow to Hong Kong

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Cathay Pacific

Cathay's premium economy offers up to nine inches of recline for added comfort.


Cathay's economy class offers a 3-3-3 seating arrangement on the A350 for more comfort.

British Airways

Consider premium economy for extra legroom and priority boarding on long-haul flights.


BA's premium economy offers seven inches more legroom, ideal for long-haul comfort.

Airports
LHR

Heathrow can be overcrowded with long security queues. Arrive early and monitor flight screens closely for gate announcements.

Read more about LHRby Duncan Madden
HKG

Use the Airport Express for a quick, comfortable ride to central Hong Kong. It departs every 10 minutes and accepts Octopus cards.

Read more about HKGby Robert Schrader
Our travel experts
Chris Dong

Chris Dong

Expert on Cathay Pacific

Chris Dong

Chris Dong

Chris is a consumer travel reporter covering aviation, trending travel news, hotels, and loyalty programs—all for leading global publications like Travel + Leisure, The Washington Post, AFAR, and more. In addition to writing, Chris is a video host for Travel + Leisure, giving consumers an inside look at the latest in air travel.

Read more
Duncan Madden

Duncan Madden

Expert on British Airways and LHR

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Robert Schrader

Robert Schrader

Expert on HKG

Robert Schrader

Robert Schrader

One of the web's original travel bloggers, Robert launched his first site Leave Your Daily Hell in 2009. Since then, he's expanded into destination niche sites (one each for Japan, Thailand and Taiwan), in addition to having written for the inflight magazines of Singapore Airlines and Korean Air. Overall, he's visited nearly 100 countries, and flies business as often as possible.

Read more
Booking Insights

KAYAK's insights & trends for Heathrow to Hong Kong flights

Get data-powered insights and trends into flights from Heathrow to Hong Kong to help you find the cheapest flights, the best time to fly and much more.

What’s the cheapest day of the week to fly from London Heathrow Airport to Hong Kong?

The average price of all round-trip flights from London Heathrow Airport to Hong Kong clicked on KAYAK for each day over the last 12 months.

If you are looking for a flight deal from London Heathrow Airport to Hong Kong, look for departures on Mondays and avoid leaving on a Saturday, as it's usually the priciest day. When flying back from Hong Kong, Monday is the cheapest day to fly and Thursday is the most expensive.

What is the cheapest month to fly from London Heathrow Airport to Hong Kong?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London Heathrow Airport to Hong Kong, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London Heathrow Airport to Hong Kong is November, where tickets cost $743 (return) on average. On the other hand, the most expensive months are July and December, where the average cost of round-trip tickets is $1,232 and $1,095 respectively.

Can I save money by flying with a layover from London Heathrow Airport to Hong Kong?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $3,134, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from London Heathrow Airport to Hong Kong?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London Heathrow Airport to Hong Kong, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London Heathrow Airport to Hong Kong, you should book around 3 weeks before departure, which saves you about 13% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 4 weeks before departure.

Good to know

Low seasonJune
Cheapest flight$363
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly and prices are also 13% lower on average.
Flight from London Heathrow Airport to Hong Kong

When to book flights from Heathrow to Hong Kong

Are your dates flexible? Find out the best times to travel from Heathrow to Hong Kong based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking London Heathrow Airport to Hong Kong flights

  • Is there transport from Hong Kong Airport to the city centre?

    Trains are a more convenient and quicker transfer option from Hong Kong Airport to downtown Hong Kong. Airport Express trains run between the airport and Hong Kong central station up to 6 times per hour. The journey takes around 24min. Buses and taxis are also available at the airport, but they aren't as efficient and fast as the Airport Express train.

  • Where can you relax after landing at Hong Kong Airport?

    There is a relaxation room with charging points and comfortable reclining seats near Gate 23. Take the stairs near Gate 14 and nap on a relaxing bed. At Gate 26 in Terminal 1, there are reclined lounge chairs behind the water station and bathrooms.

  • Is there a children's play area in Hong Kong Airport?

    Hong Kong Airport has around seven TV and Children's Play Areas in the restricted area in Midfield Concourse and Terminal 1. The well-equipped and colourful play areas help keep young passengers engaged at Hong Kong International Airport.

  • Does Hong Kong International Airport have facilities for passengers with reduced mobility?

    Accessible restrooms are spread across all terminals in Hong Kong Airport. Lifts and elevators are also available in both the arrival and departure areas. Wheelchairs are also accessible at the Airport Express station, which connects travellers with downtown Hong Kong in approximately 24min.

  • Is there transport from central London to London Heathrow?

    Heathrow Express offers quick transport from central London to Heathrow. Non-stop trains speed passengers from various locations in the city to the terminal in just around 15min. The train departs central London to Heathrow every 15min, and tickets are available online.

  • Does Hong Kong Airport have currency exchange and banking services?

    Global Exchange operates around 9 currency exchange branches at Hong Kong Airport. The main exchange offices are located in Terminal 2 and Terminal 1 in both Arrivals and Departures. Staffed counters, general banking services, and 24-h automated cash machines for withdrawals and cash and cheque deposits are available at Hong Kong International Airport.

  • Does Hong Kong Airport have a shower facility?

    After a long flight from Heathrow, freshen up at Hong Kong Airport's free 24-h shower facilities. These shower facilities are located near Gate 22 in Terminal 1 and operate on a first-come-first-served basis. Come with your towel because the facility provides just two towels.

  • What is the cheapest flight from London Heathrow Airport to Hong Kong?

    In the last 3 days, the lowest price for a flight from London Heathrow Airport to Hong Kong was $363 for a one-way ticket and $616 for a round-trip.

  • Do I need a passport to fly between London Heathrow Airport and Hong Kong?

    Yes, you’ll need a passport to travel to Hong Kong from London Heathrow Airport.

  • Which aircraft models fly most regularly from London Heathrow Airport to Hong Kong?

    The Boeing 777-300ER is the aircraft model that flies most regularly on the London Heathrow Airport to Hong Kong flight route.

  • Which airline alliances offer flights from London Heathrow Airport to Hong Kong?

    oneworld is the only airline alliance operating flights between London Heathrow Airport and Hong Kong.

  • On which days can I fly direct from London Heathrow Airport to Hong Kong?

    There are nonstop flights from London Heathrow Airport to Hong Kong on a daily basis.

  • Which is the best airline for flights from London to Hong Kong, Thai Airways or Cathay Pacific?

    The two airlines most popular with KAYAK users for flights from London to Hong Kong are Thai Airways and Cathay Pacific. With an average price for the route of $780 and an overall rating of 7.8, Thai Airways is the most popular choice. Cathay Pacific is also a great choice for the route, with an average price of $996 and an overall rating of 7.6.

  • How does KAYAK find such low prices on flights from London Heathrow Airport to Hong Kong?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London Heathrow Airport to Hong Kong.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London Heathrow Airport to Hong Kong?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hong Kong from London Heathrow Airport is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London Heathrow Airport to Hong Kong?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Hong Kong with an airline and back to London Heathrow Airport with another airline. Booking your flights between London Heathrow Airport and HKG can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London Heathrow Airport to Hong Kong?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hong Kong from London Heathrow Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London Heathrow Airport to Hong Kong

  • Looking for a cheap flight? 25% of our users found flights on this route for $666 or less one-way and $942 or less round-trip.
  • There are no direct flights from London Heathrow (LHR) to Hong Kong Airport (HKG), but SWISS Airlines operates a one-stop flight via Zurich.
  • Each terminal in Heathrow has a Left Luggage storage facility. Heathrow Airport allows passengers to store their baggage for a few hours or up to three months. You will pay around £7.50 for storing an item for up to 3h and £12.50 for 3-4h.
  • There are thousands of charging points throughout Hong Kong Airport. Charging points are also available in the Internet Zone, which is located in the North Satellite Concourse.
  • Movement between terminals in Heathrow has been made easier by the free shuttle buses that connect passengers to their next terminal.
  • Hong Kong Airport has an observation area at Terminal 2. You can observe aircraft movements, landings, and take-off at the Sky Deck.

Prefer to fly direct from London Heathrow Airport to Hong Kong?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London Heathrow to Hong Kong Intl.
Find which airlines fly direct from London Heathrow Airport to Hong Kong Intl Airport, which days they fly and book direct flights.

Direct departures

London Heathrow to Hong Kong Intl

Monday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Tuesday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Wednesday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Thursday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Friday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Saturday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Sunday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

See more direct flights

Direct returns

Hong Kong Intl to London Heathrow

Monday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Tuesday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Wednesday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Thursday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Friday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Saturday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

Sunday

British Airways, Cathay Pacific, Iberia

British Airways, Cathay Pacific, +1 more

See more direct flights

Reviews of the top 5 airlines serving from Heathrow to Hong Kong

 
See real verified KAYAK customer reviews for airlines flying from London to Hong Kong. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Heathrow to Hong Kong? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.6
Cathay PacificOverall score based on 980 reviews
7.6Comfort
8.1Crew
7.8Entertainment
7.3Food
7.9Boarding
Airline reviews

There was a flight attendant named Angela who took care of me because I injured my foot badly right before the flight. Because of the service she provided I will always fly Cathay.

10.0 ExcellentAlexander, Aug 2025DPS - HKG
Read more Cathay Pacific reviews

There was a flight attendant named Angela who took care of me because I injured my foot badly right before the flight. Because of the service she provided I will always fly Cathay.

I am Vegetarian also has Gluten free food. However they gave me chicken and fish which is gluten free, but i am a vegetrain and i requested crew Hindu meal vegetarian, they said they will come back. .but they never showed up even i asked 2nd time. They could have compensate. I also request airline industry to have another option Gluten Free for Vegetarin people as well. Because Vegetarin people will have gluen issue...

they are deley vancouver to hankong 3 hour after honkong 20 hour stay there honkong not visa approved and they cant help to visa so we are stay in airport 20 hour even honkong staf very bad person they cant do for us 6 hour we arround they said you there you go there waste time next time i dont want to go cathay stay in honkong

I was only given 2 meals, and my screen showed that there were 3 meals. Second meal was 1-2 hours late according to the screen.

The economy seats are incredibly tight. A large percent of the traveling public will not fit. I will not fly Cathay again because of this. You are literally squeezing passengers for profit. The CEO should fly some economy flights.

it was a great experience as far as business class.. but I have had better meals and wine on other airlines.. that said.. the price was a great value for what I got in return.. crew made the difference.

Paid a premium a have a shorter transit time in Hong Kong, but Cathay pacific rebooked me and ended up waiting for 10 hrs in Hong Hong airport.

Cabin crew is very helpful and nice, it is another level of service compared to Air Canada

Entertainment for kids was good. Good was terrible, needs lots of work.

The only problem I had was not being able to download my boarding passes prior to arriving at the airport. Everything else was perfect.

Overall I had good experience with China Southern airline. Nothing to claim. I hoped they could improve the meal quality that is.

Wow very impressed by the quality and attentiveness of service of China Southern. Lived the blankets! Will definitely fly with them again. Despite language barriers, a few attendants know enough English to understand our rudimentary Mandarin and respond to basic questions. Although they don’t explain the beverage and meal service on the website or ticketing documents, they offered regular beverage cart and snacks during the beginning hours and end hours of the long, transoceanic flight. A full meal at the beginning and end of the flight as well, and a midflight small sandwich (dinner roll sized) but we weren’t hungry and didn’t try that one. The expectation is that every sleeps during the middle of the flight. We were on a “redeye” departure from LAX with a morning arrival in China, so I don’t know if this service pattern is the same for other flights. The domestic flight we took from Guangzhou to Harbin offered conventional refreshments and meals like a US flight service. Note that they didn’t offer diet sodas. If you like to stay hydrated, I recommend bringing plenty of your own. It is served in small cups like any other drink. You can ask for a bottle but they’re tiny - about 6 ounces.

China Southern was not the problem. I booked my flight through Kayak and also received a booking reference and alert details regarding departure time and gate numbers… however Kayak NEVER actually booked my flight! We were stranded at the airport without a flight for a long awaited holiday!

The connection between LA and Atlanta was too much stress

Terrible boarding experience,,food is very poor that I I . Never going book this airline again.

The crew were kind, patient and responsive. The service was excellent, even though we travelled the cheapest economy class. We arrived at our destination 40 min early, which for a 15+ hour flight is a great bonus. The boarding seemed a bit "loose", but got us boarded on time, and the plane was off exactly @ 0:30 hrs.

The airport didn‘t give me the ticket. I called customer service to ask for a refund but they kept giving me a perfunctory response and refused to refund me.

The flight was delayed hours and most flights from CS are always delayed. Plane was efficient and got us home but not the best food and no entertainment system at all.

Not good - chair back could not move back for premium economy. Not worth the price

The back of the chair - premium economy could not move back - not worth the price

It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.

Communication between the captain/crew and the passengers needs to be improved.

Food and service are good. Bathroom was lack of lotions and cleaning. That should be improved.

Food & service very good next I will pick up again

Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!

Everything was not satisfactory - the flight was delayed, staffs were ok but they didn't speak English well. I am from east Asia (not Chinese) and they didn't care enough to remember that I wasn't Chinese but persistently spoke chinese to me. The flight announcement in english wasn't clear to understand.

I wish I had been able to choose a vegetarian meal. Crew friendly and helpful. Seat was ok. All quite efficient and pleasant. Would recommend for inner China travel for sure.

The flight is not bad, but the Business Lounge is not big enough for the quantity of people they accept and there is a limited options for food and beverages.

It was simply bad and on top of that my luggage hasn't been delivered until now. They can't even localize it which is just unacceptable when they are supposed to scan the bar code they put when we check in

We bought premium Economy, thinking it would be more comfortable, but the seat is so narrow ,that my legs and feet are swollen , I can't wear shoes !

good flight. food is only so so. I actually did not eat the snack. it does not look too good on the passenger next to me.

Food no variations only beef of chicken no veggie meals

Super surprised with the entire experience. Business class is incredible. Flight attendants around the world could learn customer service from these people. Simply fabulous experience all the way around.

Pillow and blanket are dirty. My son got multiple bites during the flight

Flight was on time. My group paid for seat’s so that us four can be seated next to each other. We all got separated. We all got middle seats, which made it more difficult to be able to get up and stretch or use the restroom. We tried talking to the employees at China Eastern and they were of no help. We will not be taking this flight or recommend this route to others in the future. Also I will be contacting customer service on how I can get our money back for paying for assigned seats.

China eastern was fantastic. I had read so many bad reviews that had made me nervous. However, I found that the flight attendant’s, and customer service check in etc. etc. was excellent. I had no problems. I would fly with them again!

Excellent! I had read some negative reviews but I found out that it was not all was not true! The staff was courteous and helpful. The flight take off and landing was nice & easy. The food was good! I asked for a second and I got it easily and without an attitude! All was wonderful!

Excellent experience however older aeroplanes used by China Eastern Airlines.

The crew were excellent, service amazing, blankets and pillow good, cabin temperature perfect, the flight on time, food was unusual selection however plentiful, price for tickets unbeatable through Kayak. Older aeroplanes used by China Eastern was the only down side.

Delay in off-boarding due to customs at SFO... pilot announcement should have come earlier so passengers don't clog aisles.

Flight was delayed but my previous flight was as well so It worked to my advantage. This was my first time in first class. I don't think they ever stopped feeding us. The seating area was very spacious and comfortable. The attendants were wonderful, warm, friendly and very personable.

First time on BA but will fly with them from now on! Everything about the flight was superb!!!

Horrible experience. They broke the handle of my checked in suitcase and then refused pay for damages

We had a pretty good experience. Enjoyed both the flights. Crew was very good and helpful.

The flight was very delayed in taking off - which was out of control of the crew, but then the pilot worked hard so we only arrived about 30 minutes late. Everyone was very friendly and accommodating!

They issued seat assignments and sat my 2 year-old in the row behind me, separate from me and my daughter. Communication/ customer service was terrible. They told me to change it in London, then in London, they told me to talk to the cabin crew, then a supervisor came and stuck us in the back of the plane when we were supposed to be in row 25. Overall, they need to really work on their customer service. Additionally the food was terrible and they ran out of meals and didn’t have any kid options. To top it off there was no in-flight entertainment for the first hour of the trip.

We missed the connection because we had to wait for a shuttle from the plane to the Terminal. Also, we needed assistance and none was available.

When we arrived at the airport - 1st step - printing out your boarding pass - no issue. Not long lines as these machines. 2nd step - processing your bag drop off. There was only one associate there to help 10 kiosks. We had a family in front of us for 20 minutes trying to work on the machine and figure out every step for 4 pieces of luggage. My husband alerted the associate who was able to assist the family. Highly suggest that there are more associates to assist in this process. Besides this issue, security check went very quickly. Our flight was direct to Philadelphia. We had to carry our bags down two flights of steps, then out to the tarmac to a bus, then carry our bags up two flights of stairs to the plane. No one on the flight was expecting that long trek. I could see some people were struggling a bit. All in all - great flight crew, plane was clean and food was great!

The space is tight. Either you sit straight up the whole time, but the minute you relax, your knees hit the back of the seat in front of you. My seat would not recline so I was quite uncomfortable. Didn’t use my tray table bc it was stained and sticky and nasty. I was also seating in one of the last rows and one crew member and people going to the bathroom kept hitting my elbow resting on the armrest.

Flight was delayed for 2h. Announcements were poor and I was given 1 biscuit and a bottle of water as consolation. Not happy.

Everything you need to know for your flight from Heathrow to Hong Kong

Information on your arrival and departure airports

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