No seat assignments honored, handwritten boarding passes, lost luggage, extremely old plane with no entertainment and bad air quality. No lounge for sky priority with Kenya airways at Abidjan airport.
clean. Seat covers nice and clean. furniture color scheme pleasant.
1. Seat distance by far too less.
2. seat width on the borderline of being acceptable.
3.. No entertainment, not even a flight info screen available.
4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example.
5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food.
6. Electrical / USB / Network plugs or WIFI unknown.
Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.
The airplane was really old. The screens wouldn't start for a really long time. Very, very few options for movies and the screen and sound had terrible quality. Food was not really good.
Service by one attendant Helen- courteous and helpful with Dufree
Services by male attendant very deplorable, lacks courtesy to clients.
Old aircraft with overhead TV screens showing only one channel or flight route. In this age and time, KQ can do better for the obscene amounts we pay.
Flight plan changed and we were not informed till we entered the plane.
The planes on this route are also very old with manual screens,unnecessary delays. I mean KQ needs to style up. Another airline will soon sweep them off business
The chair is very tiring
Very tight space between chairs
The food cold and wrapping was wet with water !!!!
No entairtaiment movies for almost six hours.
I liked everything about the flight except how the layover was handled. The original aircraft for the leg of the flight from Doha to L.A. had to be changed, and it seemed like confusion descended, and 2 hours later, we were finally boarded on the new aircraft.
The added time to my layover was hard because it was unexpected, and was handled poorly, in my opinion.
The air France staff were phenomenal. Very professional and courteous. Almost so courteous you thought it was not genuine (however it was)...by end of the flight they made you want to write a letter on their behalf.
Seat didn't recline as much as needed and was no in flight entertainment.
The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted.
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