Find Cheap Flights from London to Stockholm (LON - STO)

The service and flight was perfect

My hand luggage was taken away from me as there was no more space in the plane When I collected my case I was very angry to see that it was damaged. Dispite it being a hard plastic there are major tears that are deep and wide. I looked for someone in the airport to complain to and perhaps because it was a late flight there was no one there.

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I was told I received 12 emails indicating that I needed to check in from seven days until the flight... However, I never received them and looked in my junk mail folder as well. They charged £45 for both of us. I also called the company the day that I booked and was told I didn't have to pay for a checked bag. But upon arrival, we got hit with another £55 charge each. While I understand there are some fees oftentimes, but this is ridiculous and more than excessive. I will never use this company again and will tell everyone to avoid them.

The inflight crew were amazing!

The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience.

Nothing. We were not on the flight because the gate closed before we got there. We were delayed because my wife had booked assistance from departure area to gate.

We were delayed by Airport assistance for my wife although it was booked well in advance and Easyjet gate closed before we got there despite the fact they were told we were on our way we had to rebook at a cost of €337 single for two persons from Malaga to Belfast.

The flight was on time, clean and the staff were friendly.

The seats dont have any form of head support and the seats dont recline at all... This makes for an uncomfortable nap!!

Best: The flight was direct, not routed through distant cities as is the case with some low fairs from Stockholm to London.

Worst: The procedures for getting from the airport entrance to the actual aircraft. Only a few minutes to know the gate, thus getting to the gate is rushed. Also the line for checking in was long, and there was no sigh to let me know that I needed to check in even though I already had a boarding pass.

You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all.

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The seats were very uncomfortable, I am a skinny men I could tuch the passenger next to me and it was very bad you know I understand they have to make a profit but is not about money at all time what happened to customer service I felt I was a stack of Sardines very bad I would not fly Whit this airline again . Shaun Boudaghian