Find Cheap Flights from London to Stockholm (LON - STO)

The inflight crew were amazing!

The check in crew was poorly trained and rude. At the check in gate, we asked the check in agent if we could carry on the roller board suitcase we normally use as a carry on for all or flights. We were assured we could. When we arrived at the gate we were told the case was too large and could not be carried on. We were then charged 60 euros for checking the bag when the cost at inital check in would have been only 54euroa. 5)3 gate check in crew were very rude!!! We travel a lot and have never had such a poor experience.

Nothing. We were not on the flight because the gate closed before we got there. We were delayed because my wife had booked assistance from departure area to gate.

We were delayed by Airport assistance for my wife although it was booked well in advance and Easyjet gate closed before we got there despite the fact they were told we were on our way we had to rebook at a cost of €337 single for two persons from Malaga to Belfast.

Quality just feels very cheap, seems to cut a lot of corners.

Once you get to the plane the service is incredible. The planes are comfortable and the food is worth paying for.

The Dreamliner used was in good condition

Staff need to be trained on how to talk to passengers. Half the staff would frown at the smallest of requests. In short I wouldn't have taken the flight if I knew the quality of service that was on my eay

Tablet in front of me full of movies and shows made it great for a long flight

Little tight but I was in economy

The crew members were friendly and the cost of the flight itself affordable.

Checking in 1 bag cost €50, which was both too high of a cost and unexpected. I was not properly made aware of that fee. Also, I had the wrong gate on my ticket or there was a gate change and no announcement was made to let me know. The flight was delayed and there was no announcement to let customers know what was going on.

I think the PA systems in ALL airports are inaudible. Maybe they could get the airports they fly to to improve them so we can hear AND understand the people making the announcements. I would not have known my flight was boarding were it not for seeing a few people go thru the door.

Nothing

The seats were very uncomfortable, I am a skinny men I could tuch the passenger next to me and it was very bad you know I understand they have to make a profit but is not about money at all time what happened to customer service I felt I was a stack of Sardines very bad I would not fly Whit this airline again . Shaun Boudaghian

Crew were nice, and boarding was quick.

No entertainment. Food and drinks for purchase only. Uncomfortably firm seats.

To be told last minute I can not fly and have to be put on a waiting list by the check-in lady mrs A in the situation when we had a technical error with my online check-in (my husband was successfully checked in but not me) and sent to the gate to hope for a last minute cancellation. One of the lady mrs B at the gate didnt communicate properly with her colleague mrs C standing next to her (who told my husband to wait on the side before validating his boarding until i could get a seat) and 'gave' my husband seat away to another waiting passenger (even though it was written on my ticket I was the first on the waiting list) even though we were trying to anticipate the situation but she only replied 'one minute please' without listening and resulting in giving away my husband ticket afterall! lack of professionalism, internal commnication between personel and overall obvious messy organization with disrespect to passengers. without saying that the whole waiting time, i had to sit on the ground and had nowhere to seat properly while 7 months pregnant. Will never fly easyjet ever again.

Loved the cheap fare - went off pretty much as expected - big crowds at security in Bristol, paid for express - it seems every little extra is charged for - paid £15 each for an extra legroom seat which also gave us priority boarding and an extra bag, although it wasn't clear if they were being strict about hand luggage or not.

We sat in the XL first row - seats don't recline! and everyone trooped past us when boarding and a stiff breeze blew on us through the door. Had to keep our down coats on but then when the door closed and it warmed up we weren't allowed to take it off because it was an emergency exit row and now clutter! So we got a little overheated until at altitude - weird. The coffee was £2.50 for instant! weird.

Loved the new, roomy interiors!

I know this is petty, but many major airlines allow you to watch your movie all the way to landing. It's an annoyance to be cut off before your program ends, but not crucial. Second, the planes was freezing from start to finish with staff removing blankets and pillows upon take off and landing. I understand the safety concerns, but I jr to leave on my hoodie.

On time arrivals/departures, competent staff who were polite and attentive - plane very clean!

Did not try food or entertainment, but it's a great value flight. Professional staff and flight times were spot on.

First 45 minute delay because the plane arrived late. Then another half hour or more delay because of passengers being rowdy. It was an endless reshuffle of luggage in the compartments.

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

On time, clean, short.

All is good.

Getting Off the plane.

The seats are too too close together, we were so tight in the center 4 seats, both next to me & in front of me & especially when the person in front of me reclined their seat. It was a 8+ hour flight from hell. The flight got off & landed unbelievably hard. Never again

The entertaiment was fine and the crew were polite

1,The food was bad. I was unable to eat. Simple food would have worked. I chose fish but hardly ate since it tasted bad. Additionally I am allergic to diary products and was not given a chance to express this when purchasing the ticket so I arrived in Rome extremely hungry. I ate at the airport on arrival in Rome, 2, There was no toiletries bag handed out i.e toothpaste and socks to keep us warm. 3. Was surprised that the food was on sale Brussels to Rome. Abidjan to Brussels was free food then mid flight rules changed and the food was on sale on the last leg of the flight.

bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers.

Nice crew

Very slow at Arlanda getting the luggage to the baggage area.

Food and entertainment were not a part of this flight. Rating of 1 star means I could not evaluate it.

That it was an hour late. There were no boarding announcements.

Worst flight experience in my life. Multiple factors. Worst customer service. Will NEVER fly with Norwegian again, even if it means paying double the price

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

Crew was nice!!! Trip was good..

Baggage at airport took 1 hour to get... Airport issue, I guess!!! No free food...

Efficient, short flight

Still no amenities, but at least this time it was short and we were better prepared.