Daily cleaning, installation of cabin HEPA filters
|November||Best time to beat the crowds with an average 18% drop in price.|
|June||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$311||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Greece has restricted the entry of all travelers with the exception of residents from EU+ countries. EU+ consists of the European Union, the United Kingdom, Switzerland, Norway, Lichtenstein and Iceland.
Nationals and residents of Australia, Israel, Japan, South Korea, New Zealand, Russia, Rwanda, Singapore, Thailand, the UAE and Uruguay may also enter the country.
Those arriving from the UAE must be traveling on a direct flight, and will need to provide proof of permanent residence in the UAE, return tickets and hotel reservations.
Foreign travelers may not arrive from other areas unless they are in an essential category such as healthcare professionals, students, government members, diplomats, military personnel, humanitarian aid workers, airline crew, seasonal workers, travelers in transit, or travelers entering Greece for reasons authorized by the Greek embassy or consulate. The list of categories can be found here.
Flights from Turkey are suspended until at least November 8, except flights to repatriate Greek nationals and residents and special government-ordered flights.
Flights from Catalonia (Spain) are suspended until at least November 8.
Flights to Thessaloniki (SKG) are suspended until at least November 17.
Travelers arriving from Albania and North Macedonia must arrive at Athens (ATH).
All travelers must present a medical certificate with a negative COVID-19 PCR test results 48 hours prior to arrival.
All travelers except those only transiting through an airport in Greece must complete a "Passenger Locator Form (PLF)" 24 hours before check-in. A QR code generated from the completed form must be presented upon arrival.
Passengers are subject to Coronavirus (COVID-19) test upon arrival, details can be found at here.
All other info
Starting November 9, all departing air passenger must submit a PLF prior to departure as well.
There are currently 77,737 active cases of COVID-19 diagnosed in GR and 2,223 deaths as of Nov 29 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 3h 50m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($74) and Aegean Airlines ($150), and the lowest round-trip tickets have been found on easyJet ($116) and Multiple Airlines ($155).
From London to Thera, Tuesday is the cheapest day to fly on average and Friday is the most expensive. Flying from Thera back to London , the best deals are generally found on Saturday, with Sunday being the most expensive.
When flying out of London you will be using one of these airports: London Heathrow. You will be landing at Thera Santorini/Thira, also known as Thera Airport.
Hellenic Duty Free Shops has a variety of retail choices, including perfume and cosmetics (Hugo Boss); Greek gourmet items (quality olive oil and confectionery), spirits and tobacco to luxury collections including Emporio Armani, Polo Ralph Lauren and Salvatore Ferragamo, among others. The store also operates a Reserve & Collect online service if you prefer.
Yes, there is. OneXchange operates a currency exchange bureau at the airport and is open 24h a day, 7 days a week in the Arrivals area of Thera Int’l Airport. There are also several ATMs operated by Eurobank, Euronet and Piraeus Bank at various points around the terminal building.
Getting to Fira, the capital of Santorini, is easy and accessible by public and private transportation. There are metred taxis on hand 24/7 that will make the journey in about 15min – weather permitting – for about 20€ (£17.51), while KTEL Santorini is the public bus service that charges approx. 1,80€ (£1.58) for the trip. Of course, car hire from the airport is always an option.
As in most cases, disabled passengers and persons with reduced mobility on flights from London to Thera should designate any special assistance or mobility aids and/or assistance dogs at the time flights are reserved. Bathrooms at the airport are wheelchair accessible and ramps are available for access to and from the terminal building.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Thera.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Thera from London is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Thera with an airline and back to London with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Thera from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Seats were comfortable"
Cons: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Pros: "Wonderful on board service from the crew"
Cons: "You could have had my luggage arrive. Now I don’t know where it is"
Cons: "Flight was delayed and missed 2nd flight due to delay"
Cons: "Delayed flight."
Pros: "On time. Check in was very easy."
Pros: "friendly and helpful crew"
Cons: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"
Cons: "Boarding time needs to be longer. Also, too little time between connecting flights."
Cons: "Swiss precision"
Pros: "Really good flight. Clean,on time, efficient. Early arrival even"
Cons: "One hour delay. Last minute change of seats."
Cons: "I am still in Budapest and was not able to fly back on my Hungarian passport."
Pros: "Smooth ride, most of the crew was very welcoming"
Cons: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"
Cons: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."
Pros: "The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!"
Pros: "Flight share with another airline so we couldn’t book our seats in advance."
Cons: "Space is cramped. Very professional and courteous crew."
Pros: "Good crew."
Cons: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"
Pros: "Lots of room because plane was half full"
Cons: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."
Pros: "Was smooth. From take off to landing. Captain kept us informed all the way to our destination."
Cons: "No complaints."
Cons: "It was delayed"
Pros: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Cons: "TV was a bit small"
Cons: "The seats were uncomfortable, smaller aircraft"
Pros: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Cons: "Nothing it was all great! Even music was playing while we waited on the plane."
Pros: "Dry. I’ve food and really felt pampered"
Cons: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"
Pros: "I was rerouted to another country so that I could still make it to Greece on the same day."
Cons: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."
Pros: "New aircraft"
Cons: "Lost luggage. Flight delayed."
Pros: "Check in easy"
Cons: "Weren’t told enough about delays ... very tight seating crew was friendly"
Cons: "30 mins late both ways"
Pros: "Overall excellent. Full professional and caring staff and company."
Pros: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Pros: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"
Pros: "perfect and easy"
Pros: "Good clean service that Swiss is known for."
Cons: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."
Pros: "Everything. They are in their own class."
Pros: "typical Swiss quality"
Cons: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"
Pros: "Great service"
Cons: "Super slow boarding. Long lines at check in"
Pros: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Pros: "The crew on board was kind and polite when they had to deliver bad news"
Cons: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."
Pros: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Cons: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."
Cons: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."
Pros: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Cons: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"
Cons: "smooth & efficient friendly crew"
Pros: "fast boarding, great crew."
Cons: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"
Pros: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
Pros: "Upgraded to business class. Very professional and attentive crew."
Pros: "So far so good"
Cons: "So good"
Pros: "Gate changes and delays boarding made getting food between flights an impossibility. On board food was appreciated but was a snack and in 12+ hours travelling this made it tough."
Pros: "Excellent food Attentive and smiling flight attendants"
Cons: "Cleaning after meal service was too quick. Then the galley was curtained off with no attendants in sight."
Pros: "Loved this flight, crew was amazing!"
Pros: "Good movie selection. Attentive crew."
Cons: "Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again."
Cons: "Over 2 hours late, and this flight has been late 6 of the last 7 days"
Pros: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Cons: "The ground staff were rude and officious"
Pros: "Lufthansa is always reliable. Flight was fine. The staff were kind and efficient in their jobs."
Cons: "There is no inflight entertainment on these flight but I brought my own."
Cons: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."
Pros: "Plane was super nice and new and crew was great!"
Pros: "The Munich airport presented a startling contrast to heathrow! Both the flight from London and from Munich were very nice. I was so tired that I am sure I missed a lot."
Pros: "The crew were super friendly. There was plenty of space and I slept for a few hours"
Pros: "on time."
Cons: "They made me weigh my carry on, but virtually no one else, despite the fact that my bag was the same size as most and smaller that others! I honestly felt like one of the gate agents were picking on me."
Cons: "a bit late"
Pros: "Staff were kind and courteous."
Cons: "Late departure and uncomfortable seats."
Cons: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."
Pros: "Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim."
Cons: "Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here."
Pros: "The food out of everything"
Cons: "Customer service , the air craft , the blankets"
Pros: "The crew's efficiency and friendliness"
Cons: "Having to fly to Germany to come to San Diego"
Pros: "We only had carryons and they took the. From us before boarding the plane."
Cons: "They should tell people that there is delay and that they will take their carry one"
Cons: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."
Pros: "Not much"
Cons: "Almost everything"
Pros: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Cons: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."
Pros: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
Cons: "Flight was delayed but that had nothing to with the crew and the service."
Pros: "Comfortable seats, good legroom."
Cons: "Slight delay."
Pros: "Made up most of the time. Latrobe leaving due to queue."
Cons: "That I did not know in advance there was a snack. Would have odered vegan as it was had nothing."
Cons: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."
Cons: "No bridge in Frankfurt - long taxi and then 15 minute bus ride to the terminal; had to go through security again; mad dash to catch connecting flight (which also had the 15 minute drive to the plane - again, no gate in the terminal! Shambles!"
Cons: "They cancelled my flight"
Cons: "No body helped me. My first flight got delayed and missed my connecting flight. People were rude and showed that they didn’t care. I had to wait 4 hours for the next flight. I received little compensation"
Pros: "The counter staff in Heathrow was great"
Pros: "Everything was perfect ... pilots are so good and professional..!!)"
Cons: "The flight"
Pros: "On time and good service"
Pros: "Was great,on time,no issues,they send me the flight connection gate on my email.*****"
Pros: "Good attitude"
Cons: "The flight took off 2 hours late they must have known it was going to be that late, yet they lied saying that it was on time, forcing you to come to the airport early, then when you get to the airport they did the - oh its going to be 20 minutes late, no 40, no 1.5 hours late, heck it will be 2 hours late etc. Micro-tight seat pitch - I could barely sit in the seats."
Pros: "After the delay I was given a spot on the direct flight so I didn't have to deal with the complications of the connecting flight. The staff was nice and helpful."
Pros: "Fast and efficient boarding"
Pros: "Easy check-in and helpful staff. I would absolutely fly with Lufthansa again"
Pros: "It was good the checking desk person was polite and done her best to put get me on to British Airways flight to get to my destination on the same day."
Cons: "But we waited tilll 12.30pm still flight took off at 14.00 and arrive in Dubai at 23.50pm instead of 22.30pm person went home who suppose to pick me up. I got to the place I was staying at 01.39am which was very uncomfortable. I will never fly again with Lufthansa Airline it use to like British Airways but definitely they have lost the customer touch."
Cons: "The plane lands a considerable distance from the airport, you walk across the tarmac in the rain to a bus, and then the bus ride is almost 15 minutes. I expect Lufthansa to have a better berth at Frankfurt."
Cons: "Flight was 30 min delayed . When we landed, the jetway was someone mispositioned and it took even longer to get us off the plane - nearly 1 hour late. Missed my dinner appointment as a result and generally bad start to my trip to Munich . Very disappointed ."
Pros: "Nie odbyl size powodu opuznienia samolotu z Chicago do Londynu"
Pros: "Timing and the cost was good. Crew were friendly. Did. Or feel a racist service like in Germany itself."
Cons: "No entertainment. Too much hand luggage even though we had the allowed size bags but it seemed that people use more than the allowed limit."
Pros: "Was informed that boarding would be delayed but began within minutes. Arriva time was spot on"
Cons: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."
Pros: "Even on such a short flight I got a sandwich. It was a salmon sandwich which I never had on any other flights. They usually serve cheese or ham or chicken in the Middle East. It was nice to have something different and nutritious."
Pros: "Priority boarding with small kids"
Cons: "In London I was required to ask fro this priority boarding with kids if not asked I would be queuing with small kids for 15 minutes.. (whilst In Frankfurt we have been invited to be boarded as first ones without asking for it.)"
Pros: "Heathrow had a lot to offer between flights. Our gate was in the middle of everything."
Cons: "We were late boarding, which left very little time to connect with my next flight in Frankfurt."
Cons: "The food"
Cons: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."
Pros: "Pilot kept us well informed."
Cons: "Flight attendants were rude and impatient with anyone not speaking greek."
Cons: "My flight was cancelled. I was rebooked and I have no bags in Beirut"
Cons: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."
Pros: "The food was probably the best meal I’ve ever had in Economy."
Cons: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."
Pros: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"
Cons: "I’ve flown Aegean 3 times in the last month and there flights have been late all 3 times."
Cons: "Had to double pay for baggage. Total scam"
Cons: "I booked for baggage through kayak and had to pay again. What a scam"
Cons: "Charged me $70 and made me check my bag as I was boarding. Had no other option"
Pros: "Love the friendly staff!"
Cons: "Take off was 30 min late waiting for 2 passengers"
Cons: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."
Cons: "At Beirut airport the manager gave permission to a passenger at check in to bypass all the passengers waiting in line just because he was with someone!!! When I stepped out, and asked him can you do this. Very rudely he said, that this passenger is business class. I didn't believe him, so I asked the second manager if this is correct. He didn't do anything about it. When on the plane, the passenger, was sitting behind me in economy class. Shitty service."
Pros: "Crew was kind and professional Flight was overall comforable"
Cons: "On my return flight to Athens from London, I was told that my hand luggage was too large and needed to be checked. I had to pay an extra 55 pounds (75 USD) to check the bag. On my Aegean flight to London a few days before, I was able to check the bag for free. I do not understand why I was charged for the bag on the way back but not on the way over. $75 is half what I paid for the flight itself - seems way too much just to check a small bag. I will keep this in mind when considering flying with Aegean in the future."
Cons: "They locked the bathrooms whenever the staff were passing around drinks, food, or collecting garbage. They claimed it was due to "safety" but every staff was easily walking around passing around drinks. There was no turbulence. Even when multiple people tried to get up to go to the restroom, they sent them away. Finally, when they unlocked the bathrooms after a good 30 mins, there were HUGE lines. They did this multiple times. It doesn't make sense to lock the bathrooms that long. People need to use the restroom and then they create larger lines which is more dangerous because even more people are standing up at the same time. Doesn't make sense. Will probably not use this airline again if this occurs again."
Cons: "I had round trip flight with Aegean airline from Santorini to Athen and Athen to Santorini, Both flights had DELAYED FOR ONE HOUR!!! My gateleg table was broken on Athen to Santorini flight so I ate my lunch in a hard way!!!!! On the way back after one delayed finally we arrived at Athen airport and I had two more flight to caught. when I got my luggage do the next flight I realized literally my luggage was destroyed!!!!"
Pros: "It got me to Larnacasafely."
Cons: "Seats were horribly uncomfortable. I will not fly this airline again after my last trip onthe 14th of August."
Pros: "Overall service was good. The seats were not as tight, some leg space. On the flight to Athens they served drinks frequently."
Cons: "Food served was not that good."
Pros: "Onboard food is always excellent. Great legroom (row 5 on a321) from Athens to London (LHR). Seats are comfortable enough and servers are always pleasant."
Pros: "Crew was friendly."
Cons: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Pros: "Gate staff are able to deal with things"
Cons: "Check-in can't process baggage charges, so they send you off to an office across the airport, just to find that the payment processing office is closed for a couple hours in the late afternoon. Why don't you just set the baggage check in people up to process a credit card transaction?"
Pros: "Friendly staff, good service"
Cons: "The other passengers were very loud and obnoxious. During boarding it felt like we were a heard of cattle."
Pros: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."
Cons: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"
Pros: "The service was excellent."
Cons: "The fact the passenger behind me needed me to sit up straight so he could eat mad me feel bad. I suppose entertainment is not a big thing nowadays with all the choices we have with smart phone's and tablets, so not so much a big deal. But with space itn is a big deaI. I reclined my seat and Icould feel my seat on top of someone's knees. So i sat up and struggled to sleep. I suppose in a sleepy haste I reclined my seat. I was awaken to a gentleman asking me to sit my chair up so he could put his tray down to eat his dinner. I felt horrible."
Pros: "cleen quiet and beutifull crew"
Cons: "This flight was delayed by an awful 8 hours. We were stuck at the airport through the entire morning and missed half our day in Santorini. There was very poor communication between the airline and us so we were utterly frustrated at the experience."
Pros: "LHR-ATH was all excellent. Good boarding, seats and service."
Pros: "Great airline and a star Alliance member, will fly again for sure"
Cons: "The boarding gets extremely hectic. When we were getting on our flight they kept us in a hot bus for 15 minutes before letting us out to board the plane. It's also very difficult to get someone from customer services to help - they seem to pass the buck to someone else always and you're left running in circles."
Pros: "It was fine"
Cons: "Staff is rude. We are the paying customer"
Pros: "Border and de boarding front and back of the plane"
Cons: "We arrived 45 minutes late to destination."
Pros: "Was functional, did the job"
Cons: "More organization"
Cons: "we were charged twice for the exact same flights, date and seats. My husband made the same reservations as I had for both of us three weeks later than my reservation was made. When this was discovered by us I called and was told by two agents that I couldn't get any money back. What a rip off."
Pros: "The flight crew were very friendly and gorgeous!! And short flights!!"
Cons: "The boarding process was a little unorganized."
Cons: "No drink at the flight"
Pros: "Nothing!!! I wait for 21 hours in the airport for a 45 minutes flight!!!!!!!!!"
Cons: "We lost a day and all the expenses such as tours, hotels, etc. that we payed before and nothing was covered by the airline, we were just offered to get our money back from the flight but they never gave us a solution. Some of the people in AEGEAN airlines were extremely rude and had no empathy for us, it was an awful day!!! because we had no sleep cause we where there at 2 am in the morning cause the flight was at 5:15 and we did that because we wanted to be for the whole day in santorini so you can imagine how frustrating and upset we were, they just gave us a snak for 6.50 Euro and 10 hours later We literalaly had to figth for our Food, We will apriciate if youu can do something about it or get us a refound, we where 3 people: ana Marrufo, Estefani Escoffie and pamela Ramayo"
Pros: "The seats were nice leather, but thin."
Cons: "No leg room. Very late departing"
Pros: "The crew were very pleasant mannered, and efficient. They had only 30 minutes and they gave us a cookie, some candy, collected the trash, all very efficiently and kindly."
Pros: "The same wonderful Greek hospitality you're love on a plane. Smooth passage through security, smooth boarding process, and alight atmosphere on board. American airlines should take notes."
Cons: "Rough flight and bad landing"
Pros: "Super friendly flight attendants."
Cons: "The hardest landing I have ever experienced. A little scary!!!"
Pros: "The staff was nice. We got there alive."
Cons: "The flight was so cramped, my husband actually scraped his knees on the chair in front of him. Like, a legitimate abrasion on his knee. We weren't seated together, but the people in the plane weren't wearing deodorant or any kind of smell prevention, so the plane was ripe as heck. There was no rhyme or reason to the way the attendants served us - they'd skip people, then come back 20 minutes later to finally serve the skipped person a drink. There was absolutely zero entertainment on the plane, and the food was bad. The airline staff at the airport before departure was even worse! Kayak didn't allow me to buy a bag allowance when I bought the tickets. And there was NO advance warning that there was a weight limit for carry on bags (8kg by the way). So, we got to the airport and had to pay over £100 to check all of our bags. I didn't bring a laptop case, because my bag was usually a carry on, so lo and behold, I got there and yay! My laptop is broken and won't turn on. The flight was incredibly turbulent and my life flashed before my eyes a couple of times. We also had to go to 3 different ticketing Windows and bag drops just to get my ticket and check our bags. You would've thought they were building a rocket ship with the amount of effort that went into the whole ordeal. As I mentioned before, we weren't seated together, and nobody told us this or mentioned it when we got our tickets. Just ridiculous!!"
Cons: "Had a 8 hour delay because we mssed our flight because you let our luggage."
Pros: "On a 40 min flight, they actually passed out a snack. Boarding was good even though we didn't have a gate and had to be bussed."
Cons: "Our flight was delayed. They made an announcement about it in Greek, and either didin'r repeat it in English, or the words were so unintelligible I thought it was Greek."
Pros: "Surprisingly good airline. New planes. Service is excellent."
Cons: "The only thing - Heraklion Airport is terrible: outdated, small, with huge endless lines for Security check."
Pros: "The handmade knife I bought as a gift to my son was confisgated at security. I did not know it was at the very bottom of my dayback, wrapped and taped. Too bad."
Pros: "Sarah the Cabin Manager was amazing."
Cons: "The business seats are horrible"
Cons: "Are you kidding me? Plane was delayed and we miss the next plane. We were in airport 14hr. Still in London."
Pros: "Cabin relatively new. Leg room in economy adequate. Cabin crew pleasant"
Cons: "Zero checked baggage allowance!! CDN$70 for first checked bag if booked before hand, $113 per checked bag if paid at airport!! All food and drink on this 4 hour flight from London to Santorini must be paid for!! No peanuts. No cup of soda/pop. Maybe a small plastic cup of water. Bring your own iPod or tablet. No seatback entertainment! On Airbus with very limited overhead hand baggage capacity. Roundtrip cost of this 4 hour flight CDN$800 per person booked 3 months in advance, not much less than transatlantic flight of almost twice the time from Toronto to London on Air Canada Boeing 787 with loads of overhead luggage capacity, free first checked bag, 8 inch screen seat back entertainment system, charging ports, one major meal with wine / beer, unlimited pop, plus snack. A real shocker to get Ryanair amenities on this British Airways flight which was no bargain."
Pros: "Smooth and nice flight. Crew was friendly and attentative."
Cons: "I found it surprisingly coincidental that both my wife's and my checked bags did not make the flight to Santorini. Of course, given how the process in dealing with Kayak and this booking, it did not surprise me. Any calls or customer service related questions were handled as though we were 2nd class citizens. I've never been treated like this traveling, but always the attitude came from "oh, you booked this through a discount site" and then I was handled accordingly. I booked it through Kayak for ease as I planned a 7-city, 21 day trip around the Adriatic. Now we'll do our honeymoon without a wardrobe change, filing claims for the contents of our bags, as no one can tell us what happened, or where the bags are, and we're about to depart for our next city. Never, NEVER book a trip from a 3rd party. The seats next to the toilets that don't recline, attitude from airlines, now my first lost bag in 10 years (I fly 3 times a month, too)."
Cons: "They don't even give you water without charge"
Pros: "Great service and helpful staff Coffee was fresh filter coffee"
Cons: "Boarding started 10-15 minutes before the announced boarding time and I did not hear an announcement for that. Seats are very uncomfortable, they have no lumbar support and my lower back still hurts from the three hours on the plane. 2 toilets for all economy class passengers are not enough - there was a line most of the time. Water for purchase???Are you kidding me? That was the worst surprise! What a shame, British Airways! Now you are one of the inhumane airlines! I will tell THE WORLD about that ridiculous fact! And not even extra small packages of snacks?! Now my favorite airline becomes Delta. There was no entertainment of any kind. There were no air vents above our seats (row 20 in that Airbus) and it got really hot before we were airborne."
Pros: "Earlier arrival"
Cons: "Not enough room tor luggage, I did not have any, but many people had too much, they were not able to put it in the available space. People should NOT be allowed to take soo much luggage into the cabin. In Prague it took more than 30 minutes to get our bags!!!!The WORST I EVER EXPERIENCED..."
Pros: "Short flight"
Cons: "Food selection, no in flight entertainment"
Pros: "The boarding was very good and the crew was very nice"
Cons: "There certainly should have been a snack on this longer flight"
Pros: "Safe flight"
Cons: "Very poor service. Did not offer drinks. When asked for drinks the crew said they are doing duty free and did not serve water or drinks."
Pros: "There was something to like?"
Cons: "This was a four hour international flight from London to Istanbul. There was no in-flight entertainment system of any kind, not even audio, and there was no free food or drinks. Not even a bag of peanuts or a soda. Everything had to be paid for. And if you did wanted to purchase something, it took forever since passengers had to whip out a credit card. Cash not allowed. I have never been on an international flight that made you pay for food and drinks. When I inquired why, the reason given was that this was a "short-haul international flight". Oh, I see. British Airways is now a discount airline."
Pros: "They reconnected me very quickly"
Cons: "Missed my flight"
Pros: "On time arrival"
Cons: "Service, crew, departure delay, dated vehicle"
Pros: "They tried to help me in person by making a phone call to the security gate."
Cons: "Despite the call to security (I guess it was to the security gate? Not sure) it seemed standard the way they spoke, not as if anyone seemed empathetic to my situation as I am a graduate student and was in dire need of returning to Dublin, Ireland for work the following morning. I have had a different experience with different British Airways representatives. The customer service on the phone seemed good, but in person, it just felt like robots following policy unfortunately. I spent $150 for a roundtrip flight and could not use my "Return" portion of my ticket. I arrived to the security gate and I could not be let in. My flight was even delayed which should have allowed me time to scan through security but it did not. My phone is temporarily unavailable as it is in the shop for repair, while I navigate a foreign country without the use of maps or access to email so easily. I checked my email at a random hotel in London for 1.5 hours, and 30 mins after I left, apparently an email was sent by BA to me, alerting me that I could check-in my luggage, instead of having to take it on-board as carry-on. All these details would have been nice to know a little more ahead of time. I wish I could be refunded for my flight, as that was the last flight of the evening, and I ended up having to go to Air Lingus to pay nearly 300 pounds to get on their last flight back to Dublin. As a graduate student, working on my thesis and fulfilling a job here in Ireland as the final leg of my Master's degree, any money saved is a help. Forfeiting half my ticket, and purchasing a new one twice the price of my original was not something I was expecting. I was an emotional wreck getting on-board my other airline's flight. Just not a positive experience that resonated with me overall :( I wish I had more positive insight to share, especially on social media or Yelp about my experience to London and back with BA. Plane was small, and complimentary drinks were not served as every flight I have ever been on in 30 years, and that is several several dozen, have ALWAYS given at least a drink, even if they didn't have peanuts/pretzels. Pretty disappointing.."
Pros: "Crew was friendly"
Cons: "1) I was booked on the next available flight. This flight was delayed too. I was really exhausted, and tired of waiting. 2) The refreshment was only for purchase. I understand,that non of the domestic flights provide food but 1 nonalcoholic drink or water, and small pretzels or nuts are always offered free of charge, and additional refreshment is charged. Sad, this was not an option."
Cons: "I asked for coffee. Paid 4 pounds for it, it was AWFUL. not brewed, no taste, bitter, no cream available to add to it. If you charge such prizes, you better offer decent coffee. I can get late or capuchino at Starbucks for less and far better quality."
Cons: "Hot plane no free drinks or snacks."
Cons: "You lost our bags..."
Pros: "It arrived in Greece on time, good landing."
Cons: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Pros: "I was late to the flight due to an accident and I have got a new flight quite easily"
Cons: "I have got a seat that can take t back, no one told me in advanced this is the situation and the flight attendent keeped telling me why it can't be done instead of looking for a solutioni"
Pros: "Food. The chicken makhani was tasty and food overall was good"
Cons: "Dirty aircraft Tired crew Glitchy entertainment Slowest of boarding Super slow service Overall a disappointment"
Cons: "I had called vayama with whom you booked the flight, 5/28, and asked for seats together with my daughter who was, I THOUGHT, also flying on the same plane as I..I had asked the rep for a specific flight,nAA 105 and was told that it was code shared with mine, IB4611 but, when I looked at the seats 24 hours before the flight, on 6/15, I saw that I had been booked on a totally different plane and different departure terminals . The only thing similar was the departure and arrival times into JFK. I made a long distance call from the UK and got a really obnoxious rep who was very condescending, dismissive and annoyed that I couldn't understand her pronounced accent . When I said, " pardon, could you please repeat that", she was very snippy and snapped at me! No wonder they have such crappy ratings/ reviews. She was absolutely no help whatsoever after I explained that my daughter was visually impaired and HAD to be on the same flight as I, all she told me was that there was no record of the convo I had claimed to have with their rep on 5/28 and then she hung up on me. I will never use kayak again nor its outsourced affiliates . I am pissed, Weibo Benwitz"
Pros: "This is a standard european flight. The food is not much of an experience as the flight is short. The service is good"
Cons: "The service is all business and very little attention to comfort. Perfect OK the main mission is to get me to another airport."
Pros: "the seats on this plane were more comfortable and the crew was friendly, even though there were some irate customers."
Cons: "We boarded late, sat on the plane for more than 2 hours (it was uncomfortably warm) and were told we then had to switch planes due to a mechanical problem. I understand this happens, but for the inconvenience BA should give some sort of compensation. After the long wait we were starving, but they ran out of all of the food choices. We were scheduled to arrive at 16:30 but ended up arriving after 22:00. this wasted our first night of our vacation in Rome. There was one passenger in particular who was yelling, swearing and causing a scene because of the flight delay. His rude behavior was rewarded with an upgrade to first class. The message this sends to your passsengers is that we should all be loud and obnoxious when problems arise. I was not impressed with my first experience with BA."
Pros: "What you expect on commuter hop, no problems."
Cons: "No complaints"
Pros: "Very good"
Cons: "Everything was excellent"
Cons: "British airways lost our luggage in between London and Thera. Tryimg to track down any answers from British airways was near impossible. Have not heard anything form the airlines in the way of an explanation or apology."
Cons: "Quality just feels very cheap, seems to cut a lot of corners."
Cons: "I knew I was going to miss my flight on Christmas Day and I called British airways and they directed me to my travel agent who I could not get on the phone. I called you and your offices were closed. I went to the airport with the hope I could get on a mother flight but British airways closed the ticketing section in my face telling me my ticket was restricted and there was nothing they could do. I finally got the travel agent (justfly.com) on the phone and they told me I have to call 24 hrs in advance with any change to the ticket. Desperate to get to Lisbon, I booked another flight at around $800/one way and was driven from Newark airport in Nj to Jfk in NY where I made my flight. In sum, I left my family on Chrismtas day to travel and wasted Hours upon hours and lost a ticket valued at more than $700 only to have to buy another at $800. I've been traveling for 20 years and have never had such a terrible experience. Even with "restricted" fares the agent is always willing to help in some form."
Pros: "it was short flight therefore no time for food of entertainment"
Pros: "Everything was perfect !!"
Pros: "I appreciated the quality and curtsey of the attendants and the overall class that is their national characteristic. the meals were pleasant, the complimentary beverage selection was superb, and the aircraft amenities up to the best standards, even in coach."
Cons: "having to board a bus from the aircraft to the arrival gate."
Cons: "Seats are very narrow Seat cushions are virtually nonexistent"
Pros: "Flight itself was fine."
Cons: "It seems the gate was understaffed. Boarding was basically chaos with people spilling out into the walkway not knowing which queue they were supposed to be in."
Pros: "The crew were outstanding!"
Cons: "Hate BA."
Cons: "no tv"
Pros: "Great crew. Good food and entertainment"
Cons: "Delayed for 2 hours after boarding before take-off. Very tight seating in coach."
Pros: "Same great service! Love that food and alcohol are included in the fare."
Pros: "Flight attendants were very helpful and joyful. Food wasn't too bad for airplane food! :-)"
Cons: "I find it appalling that there is a charge for seat selection. Please add 10 cents to the price of a ticket and do away with the seat charge. It would buy you loyality."
Pros: "The staff were smiling and that brightened up the whole experience. I told them too and that the A380 staff is not as friendly. The seats on the A320 are a good width."
Cons: "The only bad part was the connection times. You need to allow more than 90 minutes at LHR for transfer flights."
Pros: "flight was on time"
Cons: "we had one issue with the wheelchair service. The person we needed it for was helped on the buggy at heathrow, but then she disappeared. She was not brought to the waiting lounge for people that need help, where we had found her in previous trips. She was held in a waiting area before security for quite some time. We could re-join with her only 10 minutes before our flight to Bologna. That was disappointing and worrying too. It should never have happened."
Pros: "Plush seats"
Cons: "Cramped seats"
Pros: "The flight was wonderful. It's wasn't crowded and I was able to get some rest."
Cons: "My luggage was left in London. I fly a lot and this has never happened to me. I was about to start a 2 week tour of europe and had to wear my plane clothes to bed and during most of the next day. I am grateful that they flew my luggage the next day and delivered it to my hotel. I would understand this happening if I had a tight connection time, but I didn't. It was actually 1.5 hours extra time since my flight came in early."
Cons: "Due to delays because of maintenance issues, I had to wait at LHR for 9 hours! I was given 2 meal vouchers which I could not use because I have dietary restrictions and the airport had no place for me to get food. I was not expecting such a long delay and hence did not have a change of clothes/jacket or anything. The airport was ridiculously cold and I had to spend 13 pounds out of my own pocket in order to buy a cheap blanket to keep me slightly warm at the airport. The customer service refused to even allow me to use the lounge for a little while to get some shut eye or freshen up. When it was finally time to board, at the last minute, the crew announced that they were having maintenance issues AGAIN and we were delayed by 1.5 hours more. CRAZY! Lastly, when i reached Mumbai and opened my bag, my iPhone which was stowed away in my checked in luggage had disappeared. Very very disappointed by the service and lack of customer care."
Pros: "i wasn't on this flight because the flight from earlier landed 20 minutes later than expected. Ground BA staff were very helpful about sorting out my next flight. and even though I had to wait 9 hours at Heathrow to get an Aegean flight BAs service was impeccable"
Pros: "Short flight. Nothing too eventful. Didn't eat nor drink anything on the flight due to short length."
Cons: "My luggage never showed up in Paris."
Pros: "Toilets didn't flush properly before take off... They managed to fix it while we were flying."
Cons: "No space to keep cabin baggage above seat"
Pros: "Personell helpimg mobility impaired travellers were wonderful"
Cons: "Airport is poorly equipped to handle more than 2-3 mobility impaired travellers at a time, information desk personnel very indifferen t (fellow travellers had more information and were more helpful)t, inadequate signage for how to navigate to the train between terminals, filthy bathroom, outrageous parking garage fees."
Pros: "There was a 2hr delay and communication from the pilot was misleading at often times"
Pros: "Space in plane"
Cons: "Departure on time as had connecting flight"
Pros: "It left on time and the service was reasonable."
Cons: "This probably isn't to do with EasyJet, but the Nice airport was a disorganised mess. It was under-staffed and there was some type of problem where they wouldn't let anyone leave the airport for an extra hour."
Pros: "The crew was the best we've experienced in years of travel."
Cons: "Non-reclining seats were less comfortable than most."
Pros: "I liked getting to my destination Prices are acceptable"
Cons: "Flight was an hour late Pilot was rough flinging the plane"
Cons: "Comfort of seats and entertainment"
Pros: "The crew on the airport in London were nice by helping me with extra luggage."
Cons: "There could be some more seats in your terminal London Gatwick. Where I was sitting while waiting it was not very pleasant and it was cold."
Pros: "Flight crew was very friendly"
Cons: "Ground crew did not do a good job with the boarding process and even with speedy boarding it did not work well."
Cons: "no entertainment no food, no snack, no drink scary landing due to strong, gusty wind in Innsbruck"
Pros: "Nothing about easy jet we made it on time and they said gate was closed so false. Sat at airport for 45min till 6pm prior to flight taking off. Says flight was for 6pm and 5:15 tell us gate is closed great way to rob us from our money."
Pros: "That I managed to get on the flight."
Cons: "That they were overbooked and 1 hour and 45 min late. All this time we were already sitting on the plane."
Cons: "I have never been on a flight that didn't allow a carryon bag and some kind of bad to tuck under the seat ahead of you. There was room for my small backpack but because I had a carryon suitcase to go in the overhead bin, they made us check that bag and pay a very hefty fee."
Pros: "Maybe it was the time of the year but we waited longer on the plane than the flight itself."
Pros: "Didn't crash."
Cons: "3 hours late! Horrible on time service."
Cons: "they over booked the flight and i couldnt fly out to the next day."
Cons: "The delay and the fact I didn't have a seat because of overbook!"
Cons: "It seems to be a particular quirk of British Airports that gates are not announced until shortly before flight departure. I really dislike this because instead of making one's way direct to the gate and relaxing at the gate, one must wait in a crowded "shopping mall" with no view of the aircraft, and then when the gate is announced, make a mad rush to the gate. The rest of the world can give the gate well ahead of time, why can't Britain do the same?"
Pros: "I liked the flight crew, and the flight was very smooth."
Cons: "I wish there wasn't a charge for luggage, or it would be better if check-in luggage was cheaper. I didn't try food or entertainment, but the flight was short so it wasn't really necessary."
Pros: "the plane was clean"
Cons: "Is it really necessary to charge for even water?"
Cons: "Landed 3 hours late"
Pros: "Mostly one time and fit my budget"
Cons: "Asking passenger to fit the laptop bag in to the cabin baggage is ridiculous when you know that it will be taken out after boarding"
Pros: "Efficient service"
Cons: "No sucked"
Pros: "For a short trip it's fine. Price is right, the staff is cheerful, shuttle buses took us to customs very quickly. The bag drop system is very efficient."
Cons: "You know what you get with this airline: no frills, tight spaces, and you board and deplane outdoors (in a downpour in London)."
Pros: "Cheap fare. Friendly crew. Don't book a budget flight and expect First Class facilities."
Cons: "I'm 6'3", so found the seats a little cramped. Bearable for the 2 hour flight from London to Murcia. I wouldn't want to go much further in those seats. Food and drink onboard is ridiculously overpriced."
Pros: "Got to my destination"
Cons: "Said I could add hold baggage on line, but nowhere given an option to do so, so had tp pay twice as much at the airport."
Pros: "Ease of flight"
Cons: "We rushed through the duty free shops because the sign said the gate was closing, but boarding had barely even started."
Pros: "Flight attendants were nice"
Cons: "Lack of communication, one massive rude boarding employee who complained a 5-inch side bag was an "extra bag" and would not be allowed unless stuffed into a larger backpack - had strict luggage policies that were immediately contradicted by opening announcement on airplane. Also, received gate number only 10 min prior to boarding"
Pros: "Left and arrived on time."
Cons: "Disorderly boarding process to the plane, once in the gate."
Pros: "We were delayed but the flight was pleasant and they kept us in the know. Very important. Staff was friendly and courteous on our short flight. Checking in and the bag collect all went easily. If fly them again."
Cons: "Keep an eye on costs. You pay for everything. So be aware. But it was not an issue."
Cons: "The chairs are not comfortable"
Pros: "Cabin crew is always nice to passangers"
Cons: "After an hour delay, there was a double check system. No jet way"
Pros: "The crew were very helpful. Also I enjoyed my seating arrangements."
Pros: "Easy app use and automated check-in. Score!"
Pros: "Nothing we booked because of flight time but was not worth it"
Cons: "They charge u extra for your carry on we were flying internationally which allows u 1 suitcase 1 carry on and a hand bag easy jet only allows I carry on charges for suit case and hand bag would not take ever again u have to pay for food too"
Cons: "The boarding process was a little hectic - the sign for Venice was at gate 28, and they called for people to board, but they were still boarding for Berlin. Then there was a last call for boarding for Venice - but they hadn't even started boarding for Venice yet and it was meant to be a last call for Berlin. And then Venice ended up at a different gate (but only one over)."
Pros: "Easy and convenient"
Cons: "Clarity of front and rear entry instructions."
Pros: "Best part was the ability to get access to loung for a little bit extra... So worth it. Price reasonable. Seats same. Did not try food or entertainment."
Cons: "Gate agents failed to treat me with compassion and were bent on charging me GBP 45 for a second item small backpack I had genuinely thought I would be fine to bring onboard"
Cons: "I couldn't fly They sold out over and they gave me boarding pass without seat No It is called SAG Final I came back from gate They are cheater They didn't give even glass water Again They are cheater as well people"
Pros: "Good price"
Cons: "Staying 2 hours inside the plane waiting for the flight to depart."
Cons: "The flight was delayed and wasn't handled professional"
Pros: "the flight is punctual and you get what you paid for"
Cons: "the airport staff, are not helpful, extremely rude... they are not friendly and completely not supporting families, and should be changed to real easy jet staff. Extremely disappointing attitude from the staff"
Cons: "26A for 1.85m guy. Not even a window. I thought i would die. Legs cramped."
Pros: "Crew was very nice and boarding was smooth but flight was more than an hour late and we missed our connecting international flight."
Cons: "Our Easyjet flight from London to Milan was more than 1 hour late due to which we missed our connecting flight from Milan to New Delhi. We were stranded in Milan for one night and had to fly to Vienna for another night before we found a flight leaving to New Delhi from Frankfurt. We endured extreme inconvenience and should be compensated for the same. We had to find a hotel for one night in Milan and one night in Vienna before we could fly to our final destination. We are very disappointed with Easyjet :("
Pros: "Check in process at London Gatwick was so efficient, quick and Organised."
Cons: "Plane delayed, very cramped cabin space, but only short haul flight"
Pros: "It was quick"
Cons: "No entertainment"
Cons: "Boarding was terrible! Waited for over an hour between boarding area and airplane. Waited an hour to get an extra holding bag added to our flight. Customer service were lazy and untrained. The boarding announcement went from boarding to gate open to gate closed! We rushed to the boarding area to find out that we weren't boarding for another hour. TERRIBLE! Avoid Easyjet at all costs!"
Cons: "Delayed for 1h30min"
Airlines flying from London to Thera have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights