Pros: "Customer service didn't help me change my flight!"
Cons: "Customer service didn't help me change my flight!"
Pros: "The seat wasn’t working properly"
Pros: "Comfortable plane! Quick flight"
Cons: "Boarding was a bit messy, very long line to take off, arrived to destination a bit late"
Pros: "decent comfort on board"
Cons: "both flights delayed, some rude crew, and Avianca lost my luggage when I got to Medellin"
Pros: "Seats were comfortable"
Cons: "As a non Spanish speaker, it was difficult for me to understand the announcements"
Pros: "The agents were all very helpful after we arrived to the airport very late. WE had to run to the gate with all or our bags and the gate agents allowed us to gate check two pieces of luggage even though we arrived only 10 minutes before boarding. Exceptional!"
Cons: "I could not choose a better airline, everything was excellent"
Pros: "The crew was accommodating"
Cons: "The seats were uncomfortable and they changed my flight 3 times"
Cons: "I actually had to change my flight because the Avianca flight had a horrible delay. I took another one through El Salvador which was ok but it took me three hours to fix the new flight, Avianca did not try to help me with United, and I spent all night awake and missed my Brunch with my son."
Pros: "service, great plane, always on time. With Avianca you cannot go wrong. if you find a Delay is usually not because of them"
Cons: "Having to leave airport after waiting hours for a repair"
Pros: "Great service gave my brother all the attention he needed"
Pros: "Very helpful service"
Pros: "Pretty much on time. Entertainment options were great. Clean enough."
Cons: "Food was not very good. Extremely salty. Our family of 4 did not eat much of it."
Pros: "Food was good. Free alcohol. Soft landings."
Cons: "I need to contact someone in kayak! I went to check in on my flight and found that my flight was canceled by the company used to make the flight reservation and neither the company or kayak ever notified me! On top of that I was still charged for the ticket!! I need a refund and I would like to request a refund of the other ticket I was forced to get in order to get into the plan to reach my destination!"
Pros: "Nonstop to destination."
Cons: "Very uncomfortable"
Pros: "The hole experience was excellent"
Cons: "Tuvo dos horas de retraso. Perdimos una reunión en Armenia."
Cons: "I had to ask for a pillow 3 times, twice from the same flight attendant who never bothered to comply. The food and entertainment were good though."
Pros: "The best was to have the movie Coco to watch."
Pros: "Friendly staff. Flight on time. Two meal options."
Cons: "One of the breakfast option was not good."
Cons: "Because the lady take aur bagagge the bascula is doesnt work she was very rud but we go to the other lady the bagagge was correct because we know is okey because we check at home in the airport too so agter that yhey know the bascula is bas and she don say sorry end enyrhing for the bad time she was lake I dont care so that happen"
Pros: "Newer plane"
Cons: "It took forever to turn off the head light"
Pros: "The flight was on time and comfortable"
Cons: "Waiting for immigration purposes, due to crowed area"
Pros: "Más espacio entre sillas"
Cons: "No quiero que cierren la sala vip tan temprano"
Pros: "Everything went fine until I got to Bogota and had to pick up my suitcases... they were to end in Cali"
Cons: "Having to change my flights from the bigining... the reason why I buy my tickets a months in advance is so I can have what I want and ask for... so changing from a direct flight from LAC to CLO and the. Having to have 3 stops want fun at all!!"
Pros: "The flight schedule"
Cons: "First, the departure terminal didn't show up on the reader boards until it was almost time to go, so I had to sprint down to our gate. Then, they boarded by zones, but I had no idea what zone I was supposed to be in and it was nowhere on my ticket. Anywhere. Then, when I finally decided to go try to board, they wouldn't let me because they said I didn't have a return ticket. In fact, I had proof of onward travel in three different forms. But they insisted that I had to have a flight as proof of leaving Guatemala and assured me that customs would prevent me from entering. They also said I had 5 minutes to book something or I would miss the flight. No one ever paged me to discuss this prior to departure! And do you know how much Guatemala asked about my onward travel? Zero. Nada. In the fluster of buying an almost $400 ticket, I clicked to book through a third party that doesn't allow refunds. Fortunately, after I landed I called them right away to cancel and managed to make it happen since the ticket hadn't been issued, but if I had failed at that it would have been at least $130 when all was said and done. Ride was uncomfortable, flight attendants we're rude and impatient, and I was ignored for food service."
Pros: "Good service"
Cons: "Not individual TV Different seat for the other ticket Issues with the hand bag in the moment of boarding"
Pros: "Aside from the issues below, it was a good flight."
Cons: "I was seated by an emergency exit, so i couldn't tilt my seat back. Also, everyone who walked by hit my left arm back and forth. It was very annoying. The cabin felt a bit claustrophobic."
Pros: "The in-flight entertainment and seats!"
Pros: "food was ok, seats ok"
Cons: "no wi fi movie selection was limited"
Pros: "As a rider enjoyed also many food provided thasn asny airline."
Cons: "Service of no question."
Pros: "Got lucky with a free upgrade to 1st class and the crew always helpful."
Cons: "Tried to add an additional bag for 50 to 70 Lbs and website said $50 USD and they wanted to charge $100 USD for some reason. end up removing stuff from the bag to not get charge an extra $60 USD"
Pros: "The seat (space, comfort, cleanliness) was good"
Cons: "The crew (flight attendants) need to be trained much better if Avianca hopes to be a international airline. The attendants spend too much time sitting in the back of the plane and not enough checking for excess trash, customer comfort and general visibility. During the in-flight meal I found an object that looked like a piece of a plastic tie. I gave it to the flight attendant but she appeared unconcerned and indifferent to the situation, making no apology what so ever."
Pros: "Blankets, pillows, personal tv moniter and they fed us!"
Pros: "Price and schedule"
Cons: "Delay on runway."
Pros: "Crew was nice and individual tv screens were great! Free wine."
Cons: "God tasted like cardboard."
Pros: "I was very satisfied with my experience. Spacious seats with great amenities and hospitable crew members. I highly recommend Avianca and will use them on a future trip!"
Cons: "No complaints, everything went flawless and was enjoyable."
Cons: "No pude hacer check in porque movieron mi reservación y casi pierdo el vuelo por un problema en la misma línea aérea. No supieron darme una pronta solución."
Cons: "El desayuno estaba un poco frio"
Cons: "The check in line at the airport was way too slow. When we got to the clerk she told us that we better run to the boarding area. They full the plane with passengers going to South America and the luggage for people going to san salvador was left at LAX. That was on Monday today is Thursday and the luggage still in LA. I don't think will be using this airline again."
Pros: "The price was awesome"
Cons: "Food was mediocre"
Pros: "Very professional service, nice people, newer airplane, plenty of entertainment options, got my luggage where it needed to go despite 2 connections."
Cons: "I was put in a seat before the exit row, meaning my chair did not recline for a 5 hour flight. In addition, the seat in front of me was at least 3-5 inches closer than any other seat on the plane. I understand there are these seats on the plane, I just wish I would have known prior or been given the option to change seats."
Pros: "on time and good customer service"
Pros: "All your service rocks"
Cons: "Just like every other airline, small seats."
Pros: "Business class. Seat was comfy. Reclined quite a bit. Food was great. Staff was not very happy or helpful tho compared to other business class flights I’ve done. Movie selection was not good at all. Very dated. 4 new releases."
Cons: "Staff was not very happy or helpful tho compared to other business class flights I’ve done. Movie selection was not good at all. Very dated. 4 new releases."
Cons: "More legroom in the seats."
Pros: "Crews were helpful. Seats are comfortable enough."
Cons: "Foods could have been better. But, all airlines foods are pretty bad."
Cons: "Everything went very smooth and on time"
Cons: "When the flight was delayed, we would’ve like to have a better explanation of what was happening"
Pros: "The entertainment, screens on back rest ensured, a proper flight entertainment."
Cons: "What is the purpose of checking in Early? I was at the furthest rear position of the Plane, and it was a very long flight. I checked in 24 hrs prior to flight and stayed up until we were able to check in through mobile app. I was very disappointed that my seat was next to restroom traffic."
Pros: "Crew was very helpful and accomodating."
Cons: "Not sure if that was an older plane or what, have travelled with COPA lots of time before, but this time around the chairs were specially uncomfortable (didn’t even reclined) only worse chair i’ve seated on a plane has beeb on spirit (which is a bargain airline, so unlike copa)"
Pros: "The seats were spacious and the hot meals were a treat!!"
Pros: "The organization of the crew was poor"
Cons: "Organization and cleaning"
Pros: "Crew was attentive and efficient"
Cons: "I was very satisfied"
Cons: "They didn’t have the food choices by the time they got to me."
Cons: "I did not like the chicken sandwiches or artificial eggs served on the breakfast portion. I felt sick for hours after the flight"
Cons: "rude at check in, uncomfortable seats, did not get my veg meal as ordered, lost my luggage,"
Pros: "The crew was nice and attentive."
Cons: "The plane seemed old and dingy. The food was not good at all."
Pros: "Free headphones and movies in flight was nice. Crew was great getting everybody on board quickly."
Cons: "My girlfriend and mom got sick eating after eating some of the in flight food."
Pros: "The food was decent for airplane food"
Cons: "When I booked my ticket, I booked a window seat in the exit row. When I got on the plane, my seat number was a middle seat not in the exit row. I saw right across from me there was an open window seat, which the lady sitting next to was using for her bags. I explained to the flight attendant that I had booked a window seat and wasn’t sure why I ended up in a different seat then I had booked. I asked him if he could ask the lady to move her bags so I could sit there, or if there were any other window seats available. He said no, that if I wanted I could ask the lady myself. Completely unacceptable. Of course she has no I treat in giving up this free extra space she has to me, and I’m sure she would have been happy to if a crew member had asked/explained the situation to her."
Pros: "Good service , efficient and fairly comfortable"
Cons: "Food could be better"
Pros: "All were good. The food, the price the flight and landing. As every where, one crew member was nasty on the flight. Side that, the counter crew did not issued me a Ticket until booked a bus out of argentina before 90 days from landing there. The funny thing is, that immigration on argentinian land told me, "you have 180 days to leave the country". So copa air do your checks before. Over all they were nice. Thank you."
Cons: "The sound on the entertainment system didn't work. Two of the flight attendants were rude. I thing they absolutely hate their job. Expressions of annoyance on their face, impatience, no thank yous no good will... The first "meal" was a choice of salty or sweet cookies, and a think. The breakfast was at least in the mediocre category..."
Cons: "Copa airlines lost my baggage for 6 days. I had xmas presents and all my belongings since I did not travel with a carry on. They did not communicate with my until day 5 to tell me where the bag was. It pretty much ruined my short trip that I get to have once a year with my family."
Pros: "They denied me from boarding due to documents missing even though I had my American passport"
Pros: "THE SERVICE WAS EXCELLENT AND THE CREW WAS HELPFUL, POLITE AND FRIENDLY."
Cons: "THE SEATS WERE COMFORTABLE BUT DID NOT FULLY EXTEND. IT WAS NOT EASY TO SET THEM IN THE DESIRED POSITION BECAUSE OF THE BOTTONS THAT DID NOT ALWAYS RESPOND THE REQUEST."
Pros: "Meals and drinks included. Includes two free checked bags. Prompt and on time."
Cons: "Did not have forms in English."
Pros: "Crew/staff was very nice"
Cons: "No check in kiosk. Not many people working at check in"
Pros: "The food was nice"
Cons: "People at the check in counter were not courteous, no blankets for everyone in the plane, the flying attendant seem to have no patience with people that didn’t speak English or Spanish"
Pros: "Slept most of the way"
Pros: "The flight was on time with no issues"
Cons: "The seats. The fact that you do not allow to select seats ahead of time."
Pros: "Flight was on time, yeah! Cabin temp was good. Entertainment selection was good."
Pros: "This was my first time flying with Copa Airlines. I would definitely use them in the future based on my experience. We flew on two, brand new planes on both flights. The in-flight food was of good quality, particularly for airline food. Staff was helpful, and everything from check-in to when we deboarded in our final destination was seamless."
Pros: "Everything excelent services, profesional"
Cons: "Keep like that congrat !!!!"
Pros: "Great personnel, offered snacks more than one (that depends on hours of flight), sears a bit tight, but overall great experience."
Pros: "Never late and new planes"
Cons: "Some confusion on the gate assignment in panama"
Pros: "Crew was very nice."
Cons: "How crowded I felt. Both flights I had an aisle seat but it felt like a middle seat. The people in the middle didn't give me much personal space."
Pros: "ONE ground staff was nice at check in. Otherwise their staff is not friendly"
Pros: "Fly attendant was good"
Cons: "Wi-Fi did not work at all"
Cons: "Very delayed Remote boarding door Delayed 1,5 hours"
Pros: "I flew executive class. The staff was very friendly and professional on the ground and on the air. seats are comfortable and there's a lot of storage space. The plane left on time and entertainment option aboard is great. What I did not like is that being seated in row 3, for four flights, I never got to eat the meal I wanted. It's seems the option always dies in row 2, just after less than half of the passengers flying executive class have ordered they meal. The rest was great and I would fly copa again!"
Pros: "Everything was perfect"
Pros: "I was so grateful for the upgrade! I injured my back two days before I was scheduled to fly out and having roomier seats that reclined and lots of water to drink really helped. I am SO grateful."
Cons: "Cabin was hot, could not sleep, no lounge in LA and very long waiting lines at check in"
Cons: "The delay caused me to miss my second flight. The delay in departing caused a problem when I missed the connection"
Pros: "the food"
Cons: "very unhelpful staff have to be there 3 to 4 hours to get on a flight the lack of staff at the airport kiosks not understanding with medical emergencies"
Pros: "plane wasn't too full"
Cons: "Did not have vegetarian food on either flight. Flight attendants blamed us."
Pros: "I dint get my onepass cd"
Pros: "Everything was great,"
Pros: "Pretty mediocre"
Cons: "Lost baggage messed up my camping trip"
Cons: "Spirit airlines is a joke. The seats are very uncomfortable, and they do not recline. Torturous."
Pros: "The crew was amazing, the aircraft spotless."
Pros: "That the flight was over"
Cons: "Had to pay for flight, tiny sardine seat, water and people on flight were in a huge hurry to exit plane at gate, hardly waiting for row by row polite deplaning. At least I had an assigned seat! Baggage took a long time to arrive. The crowd on flight were very loud - awkward personal conversations. Crew were good."
Pros: "I remember I used to fly with spirit and they were the worst airline. I can tell now they have changed a lot and they have improved in all ways. No delays"
Cons: "They should at least have water for the passengers. But in overall it was a pretty comfy flight."
Cons: "NO CARRY ON BAGS ALLOWED WITHOUT PAYING AN ADDITIONAL $65"
Cons: "If sike they can't change my flight so i don't like spirit airline!"
Pros: "Bording was fine"
Cons: "Horrible costomer service, nobody knew there job. Never flying spirit again"
Pros: "Had a row to my self. Comfortable."
Cons: "The cost of checking bags and having to pay for a seat. I thought when you purchased an airline ticket it included a seat. Imagine my surprise when I had to pay for a seat."
Cons: "$57 for carry on!"
Pros: "Crew was friendly."
Cons: "Late 4.5hrs, several false "we're boarding now". No communication of what the issue was. No in-flight service, even a soda wasn't free. Never again."
Cons: "will never use this airline again."
Pros: "Seats are the most uncomfortable I've ever experienced. Maybe acceptable for short flight, but more than 2 hours never again."
Cons: "Didn't have anything to watch during the flight"
Pros: "Horrible airlines. Worst experience I have ever had flying. Terrible Costumer Service. Hidden costs everywhere. I will aggressively spread the word for people to not use this airline."
Pros: "That I had a good seat"
Cons: "Paying for carry on and for food and drinks"
Cons: "All their flights were delayed that day, so my red eye flight ended up "really" delayed. I waited 4 hours in the airport and the the flight was delayed by over 3 hours as well. Then after all of that, they offered not even water (for free) on their four hour flight. I understand delays happen - but consider offering a little something to your customers when this kind of event happens!"
Cons: "I thought the lady was a bit rude when I asked to go use the bathroom. And I also thought the crew was up and down the aisles way too much on this short flight."
Pros: "The price was good but not worth it if the flight is cancelled and my parents cannot get out until two days later. They incurred additional taxi costs having to get a ride from the airport after flight was cancelled. We should get free airplane tickets or some other provision."
Cons: "See above. Flight was cancelled for two days."
Cons: "I spent money on the cab to the airport only to be turned away because spirit canceled the flight. They told me my money would be returned but I have not seen anything yet."
Pros: "I liked the stewardess coming back to denver she was nice and beautiful"
Cons: "Seats are uncomfortable"
Pros: "Spirit took care of us with a hotel and the soonest connecting flight to our final destination."
Cons: "Our flight was delayed, then the aircraft we were on had to make an emergency landing were we were there for 5 hours before a new aircraft had came to pick us up. It was a huge hassle there was no commication. This delay caused all connecting flights to be missed. What should have been a 6 hour flight turned into two days of flying. This caused unnessary stress and a huge headache to made sure we made it on time where we needed to be. Some issues are uncontrollable but it could have been handled so much better. This was a long flight of waiting around for flights, planes, and to even our luggage which took an hour to retrieve."
Pros: "I was very surprised to get charged $55 for my standard carry on. Spirit needs to show this on their web site with big letters. I will not fly with them again"
Cons: "To get charged for carry on bag"
Cons: "Seats couldn't recline. Understand it's a bargain airline with no bell and wistles but cmon."
Cons: "$55 baggage fee that went from $65 to $100 if paid at the gate seemed outrageous."
Pros: "Basic stripped down service. Everything a la carte. No frills..."
Cons: "$50 bag check each way. "free" random seats mean middle unless you want to pay for designated seat."
Pros: "Flight was on time. Ticket agents were helpful."
Cons: "Ticket kiosk didn't work well. Seat pocket was filled with garbage from previous flight. Cannot tolerate flight crew hawking credit cards. It's intrusive. I think their time would be better spent in safety and comfort needs of passengers."
Pros: "I slept for most of the flight, and boarding was good. No complaints."
Cons: "A lot of turbulence on descent, as well as a hard landing on a day of seemingly perfect weather."
Pros: "Price of ticket"
Cons: "Primitive boarding procedure nearly caused us to miss the flight. Kiosks won't print your boarding pass within 45 minutes of your flight time, even if you are checked into your flight. And Spirit does not permit you to use a boarding pass on your phone, you must waste natural resources & print. Unfortunately, we had a problem while returning our rental car, so we were later to the kiosk than planned. So, we had to wait in line to ask an employee at the counter to print out boarding passes. Thanks to the kind passengers of LAX airport letting us jump in line several times, we made our flight just as doors closed."
Cons: "Flight was delayed and not supporting crew were not polit very unpleasant"
Pros: "The price and convenience of the non-stop flight"
Cons: "Compared to the flight to Los Angeles staff was very mediocre compared to other airlines very uncomfortable planes"
Cons: "First my flight was canceled do to " weather conditions" even though all other airlines were flying out to the same city. When I asked for help the desk attendant said I can look on my phone for available flights. So I didn't feel like the staffed cared at all. The flight back went without a delay but the airplane felt very cramped and with no entertainment to distract us from our 4 hour flight. When I did finally order a coffee and muffin the flight attendant staired at me like I wasn't speaking English. And passed everything to me 1 by 1 in the most awkward uncomfortable way. I don't know how exactly to describe it but it was incredibly strange and not very professional. Over all I won't be flying with this airline again."
Cons: "Being charged for water"
Cons: "Flight was delayed on both my trip to Los Angeles and my trip home. Updates on delayed on my previous flight were early and often. While updates on this flight were not. I checked my flight status early afternoon on Monday and found my flight was delayed. Yet when I arrived at the gate at LAX the information on the screen did not match what was on the website. The gate was stating the flight was delayed even more than the website was advertising."
Pros: "The crew was professional."
Cons: "Terribly uncomfortable seats that did not recline."
Pros: "Flight was delayed for 1 hr... staff kept saying 10 mins and then 10 more mins and it ended up being 1 hr."
Pros: "Check in at the airport was fast (no line)."
Cons: "I was charged $12 for my seat like it was an upgrade- tiny seat that didn't even recline! Most uncomfortable I've ever been on a plane. I was also going to be charged $52 for each checked bag...??? When I told the woman at the counter that it was $31 online she was nice enough to only charge me that much, but what is that all about??!! My bag was 29 pounds, no where near the limit- $52??!! Ridiculous. Staff wasn't rude or anything but they weren't friendly either, just kind of blah. No in flight entertainment, not even free water. Not a great experience. I'll spend the extra money next time to be comfortable."
Pros: "One of my suitcases got left behind but it came in on a latter flight. My brother in law came in on that flight so he was able to pick it up for me. Saved the airline money on a courier from Houston to Galveston. I still don't have my clothes will pick them up at the ship. I called them to see if they would comp all my luggage on the way back but they wouldn't. I will never fly spirit airlines again. Thought I was getting a good deal on the flight but didn't with there expensive bag check on policy. $166 for three bags then I have to pay the same on the way home. What a rip off"
Pros: "Check in was fast and convenient!"
Cons: "Baggage fees are extremely high!"
Pros: "I liked the choice of Big Seats. That was probably my best purchase for the flight. The crew was friendly and helpful."
Cons: "I didn't like the flight being late. I know these things happen, and part of the problem was the fault of the ground control people at LAX. For our flight to late because another airplane was blocking the jetway is poor management. Also, I know it costs a penny or so to transport soda on the airplane, but since very few people made purchases on the flight, it made no difference. So I think you could cut back a little on the idea of making the traveler pay for every little thing. The sodas are going to be there either way."
Pros: "Saved my missed flight going to Ohare .."
Cons: "Extra charge for carry on"
Pros: "I did not like any part of the experience. I love you kayak but please do not offer spirit airlines flights! They are truly terrible."
Cons: "Really dreadful! This airline is insanely riddled with hidden fees. They will charge you for every breath you take. By the time I was finished with paying the fees my flight had gone up by $100! Absolutely deplorable! I really enjoy kayak for the financial liberty it allows me and this Spirit airlines ripped it away from me. Not to mention none of these fees are mentioned before I purchased the flight! For god sakes buying a ticket doesn't even guarantee you a seat! I absolutely understand that every airline has extra fees, but Spirit was an insane outlier. I was charged for a Carry-on. A CARRY ON! Never again! Tisk tisk kayak!"
Cons: "The flight to Chicago was delayed 1 hour. I had an horrible experience with the return flight, they first delayed it 2 hours, then 3 hours, then 4 hours... I spent 5 hours in the airport before I gave up on them and cancelled my flight back. I had to buy a ticket from another company.... Also the ticket price is misleading because they charge you for carry-on luggage (like 50 USD). During the flight they even charge you for water, which is free in other airlines :-("
Pros: "Boarding on time. Felt safe, pilot communicated well with the passengers"
Cons: "Seats weren't very comfortable, no snacks, some staff seemed tired (could have been due to time of flight). Didn't work out to be much cheaper than any other airline and with much less perks (seats, entertainment, snacks)"
Pros: "Nice crew"
Cons: "Terrible service. I pay 500+ for an airline ticket and i dont even get a free snack? Should feed the people decent for what we pay. Seats were terrible, no space to rest. Not flying Spirit again unless i hear about some changes."
Pros: "Customer service in Manila speaks with heavy accent talks so loud. Do not undestand what they are saying. Then they became rude, asked for supervisor, they refused. Oversea customer service may be cheaper labor for the co, your customers have hard time understanding them. How can we use spirit? My mother handicapped senior ended up missing the flight because customers service put on a hold for 75 minutes. I called them to speak to a manager refused first time then put me on hold for an hour. I will put this terrible process experience on google, so people should, must know especially if this is concerning children or elderly seniors. The higher management should acknowledge and be accountable for people suffer great deal."
Pros: "Nonstop flights from LAX to KC leaving and returning at reasonable times. I went to Ross and bought the largest bag I could find that met the personal item size restriction. Otherwise, all my ticket savings would have been used up by the small amount of luggage permitted. Feels like nickle and diming. I don't think this M.O. can last because people won't come back if they feel ripped off."
Cons: "The Spirit flight was delayed. No text or email from the airline though they had my info supposedly for that purpose. I found out by looking online right before we would have left to go to the airport. 1 1/2 hour delay. When I arrived at the airport, the monitors said the plane was now delayed 2 1/2 hours beyond initial departure time. Still no text or email. When I checked online, there was no update indicating the later departure time. Obviously, my time spent cooling my heels around the airport was of no concern to the airline. Also, led to me eating overpriced airport food rather than food at home when the delay pushed the flight into the dinner hour."
Pros: "The price of the flight is hard to beat. I can live without the seats reclining and a free soda."
Cons: "Pay attention when buying your ticket. There are extra fees like paying for the seat you want or for checked bags."
Cons: "I had to buy another ticket for 400 from Alaskan because spirit kept pushing the flight back. flight # 869 on den 20th. Check it out."
Pros: "Overall, a really good flight. Came into destination early."
Cons: "Felt like the crew was pushing the credit card applications too much, once would have been enough."