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I purchased my two tickets on February 2025. Tickets were by each other, aisle and window. However, when we were boarded the assigned seats were one by the window and the other one in the middle of the four seated row. It was a horrible experience and we had to tolerate 17 hours of flight seating by different people. If the airline changes the seat arrangement, it should have the decency to notify the passengers in advance. I have checked my return tickets to Los Angeles, and I have noticed that they are not by each other and I don’t know what to do. I hope someone contacts me and rectify this mistake.

The friendliness of the attendants, and the quality of the service.

Food was terrible , uncomfortable seats, WiFi did not work, will never fly Singapore again.

A little more room from the reclining seat in the front of me.

They ran out of the second choice of food was stuck with fish

Wish the underseat compartment don’t have a restriction, can fit a personal item such as backpack fully like most Boeing

Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options

Everything was great keep up the good work 😁, can't ask for more.

Overall, very good. The food was better than expected with the exception of the pork and potatoes dinner at the end of the flight. My family all selected that dish and did not set it. I tried a bite also and it was honestly terrible. Also, it would be helpful to know when the snacks in the back of the plane are available.

The crew and their service was top notch, but the plane itself seemed to be on the older side and worn out. Also, the food could’ve been better. 9 out of 10.

Gate agent and flight attendants were efficient, but more stern than warm.

The seats were great and the service was even better. Thank you!

I was impressed with how quickly the baggage transfers were made.

DL482 did not wait for about 10 of us including a mother and 3 children when we were in the same terminal on DL486, where we were switching from waiting for a jet bridge fix, to moving to a neighboring gate. I understand taxiing delays are ok either but man. We only needed 5 more minutes. DL482 did not adjust from their times at all. This was my first time with Delta.

Delta is getting worst by the minute. Where this was at one point my only go to airline, it has become like a budget airline

Very bad multiple confusion and miscommunication which i ended up missing my flight.

Delta is always late. Ruined our first day of a short vacation. Timing is important. We pay to stay on an itinerary

Seats were not bad enough and uncomfortable good legroom in the emergency exit row we were in, but we were forbidden to hold my grandson on my lap for a little while, and the stewardess passed us saying it was against regulations which makes little or no sense when you’re 36,000 feet. The food snacks were really bad. Tasteless tasted like wallpaper, but we’re supposed to be protein bars, and the announcements were all completely incoherent because of the noise of the airplane and the lowness and crackly nature of the PA system.. this was disgraceful. No one in our party could understand a word of what the captain or the flight attendant were saying —not a word! The landing was a little hairy in a pretty stiff crosswind -we bounced before the plane stabilized on the runway

First The flight got delayed because one of the crew members was late and we couldn’t board until she arrived. Then we all boarded and got held in the tarmac for another 30 min.

It was as good as it could be. Flying is not a pleasant experience these days.

Wifi is very frustrating - could not connect and therefore unable to work on the trip

awesome team work seen since on board till off plane in my destination. thanks you so much.

Return Premium Economy section to the smaller section with comfortable seats. Add internet, upgrade the meals, and upgrade/update the Movies and Music onboard.

My return flight to Honolulu (UA 1170) was on a 777-200. I’d forgotten the weird seating arrangement in first-class (2-2-2); I was in 1B, so I faced the passenger in 1C. Unfortunately, there was a problem with the flight computer, so we left LA an hour late (6:05pm). The meal I chose was Korean BBQ Glazed short rib. It was served with a nice salad and fried rice. This meal was better than breakfast on the outgoing leg. All in all, a decent flying experience. Ratings: 777: 3.75, food: 3.5, service: 5 (out of 5).

Baggage claim signs were not updated with my flight information, so I had to guess. The app wasn't updated either.

The seats were very uncomfortable. I paid for the front economy. i swear they added a row of seats in there. It was so tight, that I could measure the distance between my seat and the one in front from my elbow to the tips of my fingers plus six inches. The seat cushion was completely worn out. The dinner was very good. Thank you for having a vegetarian option as a standard. But breakfast was nothing but sugar. that's not food. The crew was crabby and rude, especially in regards to coming to the back gallery. And the entertainment choice: why would you put violent movies on the choice? the Godfather? Some movies with black women being beaten over the head with clubs? What the heck? You know that when there is a movie on a plane, everyone gets to watch it. Why choose the most violent titles possible? The total number of movies were very limited, and the television, even more so. No games were available on the set. The wellness section was nice, thank you. I appreciated a galley in the middle where I could stand. The seats were unbearable.

UA594 was delayed multiple times. I ended up getting picked up so I can make it in time for work 6AM on Monday, 7/6/2026

Boarded from a very small gate at LAX. Staff at gate had us line up, then waited 25 minutes to board without a word of explanation. Plane arrived on time then waited 20 minutes for a plane to vacate our gate. Majority of bags arrived after 15 minutes but it took an hour for a small number of remaining bags to be off-loaded despite my “priority” bag tag.

Great staff. Clean plane, but we were delayed for more than an hour due to maintenance issues and had to board another plane.

I was very disappointed with my experience at the United Airlines baggage check. The representative was rude and unhelpful. I was required to remove approximately 1.5 pounds from my two checked bags, even though it was a very small amount over the limit. The interaction was unnecessarily unpleasant, and I expected much better customer service. I hope United will review this incident and provide additional customer service training to its staff.

Flight delayed 6 hours. Would mean I would miss My connections to Glasgow and my reason for going back. AA staff were completely useless in figuring out how to re ok me. My wife 200 miles away was on kayak offering suggestions. Also NO alerts from AA by phone or text about this delay. Just a $12 voucher for compensation. I ended up on BA

British Airways canceled our original flight and rebooked us on Air Canada one day later. As a result, we lost one day of our Geneva trip and incurred financial losses for a prepaid hotel night and a day trip that we were unable to use.

On time and stellar premium class service. Not liking non LCD display in seat backs - miss the convenience of not using your own device.

It was my first time flying with Alaska Airlines and it was a pleasure!

We enjoy the professionalism and cleanliness of the staff and aircraft. We are grateful to the experiences pilots and flight crew

Our experience with American Airlines was extremely disappointing and honestly made an already exhausting international journey much worse. After flying all the way from Melbourne and dealing with significant jet lag, the American Airlines experience at LAX was the last thing we needed. The terminal and boarding area felt very old and uncomfortable, with little to no air conditioning and only old fans running in the area. Boarding was also through outdoor stairs rather than a jet bridge, which felt especially inconvenient after such a long journey. Even though we were traveling First Class, the onboard experience was surprisingly poor. There were no meaningful snack options, no decent coffee available to order, and the aircraft was so small that there was barely enough overhead space for carry-on luggage. The staff experience was also disappointing and lacked the warmth or attentiveness we had experienced on our international flights. To make matters worse, the flight departed late, extending an already very long travel day. Overall, the combination of the outdated terminal, uncomfortable boarding process, limited First Class service, small aircraft, poor staff experience, and delay made this an extremely unpleasant final leg of our journey. It significantly worsened our exhaustion and jet lag rather than making the connection home easier. Unfortunately, this experience was bad enough that I do not plan to travel with American Airlines again in the future.

Gate 461 the worst in LAX Boarding lacks professionalism And as usual, your food sucks.

With a 24 hour delay, the Flight stared off rough. They had a nationwide IT Outage but communications to Passengers was very bad. Ground Staff and Ticket Agents were extremely rude and unhelpful. Perhaps they should take ground training from DL or Qatar. The food was horrible. Seafood was mixed with Bacon. Those two don’t have any space for Jewish or Muslim Faith Customers. The Airline needs new management.

My seat had a worn out cushion, which made it a bit uncomfortable. Other than that, the flight was excellent.

My luggage never made it, I booked business class only to find out I’m sitting in the back. Very disappointed with the reservation

It was awful ....my first time flying on it and I will NEVER fly it again ....everything about it was terrible .....most especially the flight attendants

Remind customers of the need to have passport or new ID for boarding.

It was ok. It was expensive to check 2 bags ($75.00 per bag), and then it took a long time to wait for shuttle to take us from one terminal to the terminal where the plane was taking off at LAX. And all of this for a flight where we had to pay for any food or drink that was not water.

When I wanted to check in 3 hours prior to boarding time, the employees mentioned “a little over an hour delay” so I waited for an hour then I went to go look for food in the terminal and most people from that flight were in the same area looking for food. Finally I decided after food to check to see if it’s anytime closer and now it’s 2 mins until boarding closes?! What are you kidding me? I didn’t receive anything via sms about boarding now nor via email or on the intercom. I luckily made it through, barely, and then there’s no room for my carry on mind you I’m in the very first row so I had to place my purse in one further row back and my carry on sections down. Not sure who pays for better seats to get your stuff placed all over the plane but that was the worst experience I’ve ever had flying with anyone.

I liked the turn-style feature at gate 209B at LAX. Very efficient process. The gate staff also made several, clearly directed announcements so I felt very informed.

The seats were awful, hard plastic covered in sheet vinyl. The airline tries to scam you into paying extra to get seat together when the flight wasn’t full. They were going to separate a family with young children but my wife who had a row to herself gave up her seat so the young mom could be with her young boys. I’m never giving this airline my money again.

It was a short flight so no food or entertainment….

Flight was delayed 3 times, would have been nice to have received text message instead of email notifications. Frontier app wasn’t even updated accordingly, no gate number disclosed. No agent at front desk of gate to inform of delay. Very confused and left if the dark

They changed the timing , first delayed by 4 hours then went back to 40 mins late, we had to run back to airport to not miss our flight. This is ridiculous

With frontier you get what you pay for. The flight was two hours late. It’s a tight fit for the number of people they bring but you get to where you’re going cheap. Sometimes that’s more important than a nifty drink and cool TV..