Cons: "One of the flight attendants astutely noticed that my girlfriend and I were not sitting together and asked other passengers to switch, which they did willing."
Cons: "Spirit airlines is a joke. The seats are very uncomfortable, and they do not recline. Torturous."
Pros: "Seats were comfortable"
Pros: "Loved how professional all the staff were. Very accommodating. Pilots kept us inform the whole time if anything came.up with turbulence."
Pros: "The fly attendent were nice and caring"
Cons: "Ling tine to wait for out lugge in Detroit !"
Pros: "Even though the price was extremely low, the seats were comfortable and there were no delays or problems with the flight. I will definitely fly Spirit again!"
Pros: "We arrived 31 minutes early."
Cons: "paying for carry on. Was made aware at airport"
Cons: "There is no space to move even. I'll never fly again with spirit."
Cons: "The flight left 4 hrs late"
Cons: "The crew was very rude to all passengers especially the women on board. One crew member (Rey) said over the microphone "all you women out there who get new phones every month and can't live without looking at them every minute, if you have your phones on I will personally be walking around the cabin with a bucket of water and will put your phone in the water. I'm sure this will make you comply with us." He was very threatening and sexist, which made my girlfriend uncomfortable to say the least. Also, at the end of the flight the crew tried to sell us your miles package, with the crew member saying she's going "off script" into a 15 minute annoying pitch."
Pros: "Departure and arrival were on time!"
Cons: "Fee for one piece of baggage was very disappointing!"
Cons: "I didn't like being rudely lectured at by the counter agent as I had been having trouble printing my ticket from the kiosk. I probably will never fly Spirit again after her bad attitude to a rushed customer."
Pros: "Stewardess worked hard to put my mother and I in seats together. Flight was very timely."
Cons: "Surprised at weight limit 40 pounds. Surprised at cost of luggage and cost of carry on bag. Thought I'd gotten a good price on flight but turns out it cost more due to the baggage expense"
Pros: "I like that it left on time and arrived on time."
Cons: "Spirit only offers the bare bones so no food or drinks were offered and no carry-on items without an additional fee."
Pros: "The crew was wonderful but I am sure they are used to disgruntled customers"
Cons: "Horribly blindsided by paying for a carryon. You pay more for a carryon than checked baggage. Absolutely no comforts. The seats are terrible- no cushioning, no space between seats, and none of the seats recline. You have to pay for everything including water."
Cons: "Flight was delayed 90 minutes. Plane had to be completely shut down with no ventilation. It got very stuffy. They took passsngers who were trying to make a connection off and then waited to bringvhalf if them back on again. It took 30 minutes to get the baggagecoff the plane."
Cons: "Took almost an hour for baggage from our flight to start showing up on the carousel"
Cons: "Didn't have anything to watch during the flight"
Cons: "Spirit Airlines overbooked my flight without my knowledge, never giving me an opportunity to choose my seat even though I had bought my ticket months in advance. I don't know if this was due to booking through Kayak or Spirit just being an abhorrent company, but either way I will never use that airline or this service ever again."
Pros: "The newer plane"
Cons: "The cost of a carry on and cost pf checked bag was way to much with cost pf plane flight, will not use again"
Cons: "All their flights were delayed that day, so my red eye flight ended up "really" delayed. I waited 4 hours in the airport and the the flight was delayed by over 3 hours as well. Then after all of that, they offered not even water (for free) on their four hour flight. I understand delays happen - but consider offering a little something to your customers when this kind of event happens!"
Cons: "Our flight was cancelled. I had to miss work and was only able to sleep for 3 hours the night before the flight we got on because of the timing of the flight and my 3 year old daughter being with me. We were given vouchers but a very little amount so I still ended up paying extra money for things. The hardest part about the whole thing was that we spent a total of 6 hours on the phone trying to get on another flight. Everyone kept telling us they couldn't get our seats together, not even two together so I could sit with my 3 year old. Calls kept getting dropped on their end and each time we called in or were transferred it was about and hour wait. Definitely a lot of added stress to the amount that already comes with traveling with a child."
Cons: "We had a baby with us, they didn't provide boarding pass online and then they asked to stand in general queue for half an hour. They should have provided boarding pass online or should have treated us as preferred customer"
Cons: "The cost for my small carry-on was outrageous."
Cons: "They charge you to breathe air on the flights."
Pros: "The price , but you pay for carry on and checked bags. Cheaper if you get online . They don't say."
Cons: "No seat assignments until check -in. Can only check in at airport. No free water , no recline seats , terminal was like a bus station . Overcrowded and run down. Flights are always late . No tv screen."
Cons: "Miss my flight made reservations for the next day for another flight tryed to check in they did not have my reservation and try to make me pay for another fight $500 more than my regular price"
Pros: "They moved to a bigger front seat after I was placed next to a 350Lb guy, the crew was very thoughtful.....these new planes just have no room, but after moving to the front seat, all was excellent."
Cons: "Crying brat kids"
Cons: "The crew members were not friendly at all and were quite rude to other passengers"
Cons: "There should be a warning before purchasing a flight that the seats do not recline and are smaller than any other plane in existence. There is no entertainment. No tvs. No wifi. No outlets. No drinks. I was unaware of all of this until I was in my seat. I didn't even know airlines do this. Be advised that you are NOT saving money by purchasing a Spirit flight that is cheaper than similar flights. you are charged for your carry on, your checked bag, your non reclining chair and any drink including water. if I knew this I would have paid the extra $30 for a delta flight even though it had a connection. I will never fly spirit or use kayak again. No other airline operates like this, so it is very misleading to list a price knowing there will be additional fees. At minimum you will have to pay $32 for a carry on. This should be added to the final price."
Pros: "On time"
Cons: "Seats were a bit small for my liking"
Pros: "The flight was good overall, going from coast to coast didn't seem all that bad on this flight very smooth ."
Cons: "Although I do know that your airline is trying to save on airline ticket prices I believe the unchanged for the price of luggage is outrageous. For the amount you have to pay for a bag or 2 is the equivalent of your competitors regular ticket including luggage. I just don't see the savings, I believe this system needs to be tweaked."
Cons: "Need better seats, need wifi and a plug so you can charge your phones or laptop but I guess that won't happen anytime soon you get what you paid for."
Pros: "We were on a new plane, row 3 that seemed to have a little more leg room. The crew was very friendly and helpful and was extremely attentive to keeping trash cleaned up to keep our seating areas clear. The boarding was very efficient and we made great time."
Cons: "I wish on some flights there were a few more options for things to eat. I still wish there was a USB plug to charge small devices. Also the tray tables in the arm rests didn't allow us to raise the arm rests during the flight if we wanted a little more elbow room. The tables were a bit smaller and had no place to help a cup from sliding off during the flight."
Cons: "seats not confortable not enough space on flight even print a ticket cost extra 10 dls for a paper."
Pros: "The plane took off and landed safely"
Cons: "The seating was crunched and left me filling crushed."
Pros: "Not a damn; they made me pay for a carry-on there and back. No leg room. No complimentary drinks or snacks. No tv's to watch movies. No air conditioning. Crappy service, delays, delays Delays! !! So annoying! !!"
Pros: "Non stop flight."
Cons: "Not enough leg room, overpriced luggage fees, third party booking-I had to pay an international fee I wasn't aware of."
Pros: "Liked absolutely nothing about my first experience with Spirit."
Cons: "Aside from the initial delay which made me miss my connecting flight, I was moved to another flight to Fort Lauderdale. That flight was 3 hours behind. After waiting an additional hour they finally proceeded to board us. While waiting to get boarded, the staff at the airport was being very rude when all we wanted was answers as to why the flight was so delayed. After being boarded we were seated for 45 minutes to an hour waiting to take off. An announcement came on stating that the flight was delayed but we would be on the first flight out at 1pm. This was very unprofessional on their part since I had a road trip planned. I slept on the hard floor of the LAX airport only to wake up to another delayed flight the following morning with 3 gate changes. Throughout this entire experience the staff was nothing but rude and uninformative. Ruined my trip and the trip of many others. Will be posting a Post on all my social media accounts about my experience after my shortened trip is over."
Cons: "The delays were confusing and I froze all night on the plane."
Pros: "I liked that the Kayak app would keep me informed of everything that Spirit was at fault for."
Cons: "The small seating, the fact that there were NO USB CORDS (it's 2016, come on), the fact that both flights were running late."
Cons: "modular pricing Uncomfortable seats Not enough space in plane Expensive carry on bag policy Surprise charges to pick seating"
Cons: "I had a boarding pass and bags paid for . yet I had to stand in long lines. Too many charges. Why is the weight limit 40 lbs when all other airlines is 50lbs..."
Cons: "Delayed flights both ways"
Pros: "Really??? I guess I liked the fact that we arrived safely but that is it."
Cons: "EVERYTHING!! This airline has done everything wrong in an attempt to cut costs. The flights were very cramped. The seats were extremely uncomfortable. There were flight attendants but really no reason as there were no services they provided. There were extra hidden fees for everything from selecting your seat to printing your boarding pass (apparently this costs the airline $10 per boarding pass). The flights didn't arrive on time, we were waiting nearly an hour for our checked baggage which we were coerced into purchasing due to the limited size available for carryon (i.e.a small purse or brief case). I will NEVER spend another dime with this company and highly suggest you consider all other options before selecting this airline."
Cons: "A passenger seated directly behind me was allowed to disrupt the entire 4-hour flight from LA-DT. He ordered a beer shortly after take-off and the crew suggested he order 3 in order to save a few bucks. During the 4-hours, he ordered 12 beers. He spoke the entire flight to the passenger next to him, while the 3rd seated passenger in his row got up and switched seats to remove herself from him. To avoid more conflict, I said nothing to the man. All I wanted to do was sleep and that was impossible due to his constant small chatter and swearing using words such as "*uck this airline" and "*uck this *hit on this plane". Not one crew member asked him to be quiet or control his behavior so everyone else could sleep. No airline should allow this behavior from their passengers. I am confident that these tickets were the last I will purchase from Spirit Airlines."
Pros: "It's a worst airline"
Cons: "Don't go for this airline even if it is free"
Cons: "Broken seats. $55 for a carry on and only $50 for checked bag? Kind of unbelievable. Seat was broken and flying a red eye for business was awful. Lost luggage. Found it a few hours later. Late for work. Would rather pay twice as much and fly another airline."