Great service on biz class, comfortable seat, quiet airplane (A350).
I liked it all.
I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around.
Staff wasn’t helpful and gave false information
I really enjoyed the whole flight - Finnair is definitely one of the best airlines.
I wish there was a bigger choice of classical music in the entertainment program.
I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do.
I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent.
The flight was excellent, other than it was >1 hour late.
The flight was delayed by over one hour.
It was delayed and I late my next flight
Was never informed in advance by the airline of almost 9 hours delay. Airline staff was well aware but never made any effort to send emails or text messages. Highly unprofessional attitude.
Very professional and friendly crew. Great flight, great pilots.
Lunch quality (second meal)
Care, comfort, good food.
|Flights Arrive in||Ekaterinburg|
|Flights Depart from||Los Angeles|
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