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Top 4 airlines serving from Louisiana to South Carolina
Scores according to KAYAK customer reviews
Pros: "Crew was nice the flight was smooth and comfortable seats."
Pros: "Prompt boarding and departure."
Cons: "Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor"
Cons: "Food service Leg room"
Pros: "You're kidding!!!"
Cons: "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"
Cons: "Left A bag behind in NY"
Pros: "Nice crew. Stable flight."
Cons: "No gluten free snack options."
Cons: "It was well executed flight"
Pros: "The crew was excellent"
Cons: "Better breakfast and the seats weren’t very comfortable"
Cons: "Not delay the flight for 3+ hours"
Cons: "Everything was excellent."
Cons: "There was a dog barking the entire time that disturbed everyone."
Pros: "The snack between two meals"
Cons: "The main dish of meal, Tooth brush"
Pros: "36 minute flight.."
Cons: "Not really much you can do"
Cons: "Didn’t make the flight due to delay and late arrival! No help getting seats on a later flight or next morning."
Pros: "Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems."
Cons: "Delta should have had more than 3 staff on to check in 300 people."
Cons: "Boarding the plane was a hassle as well as delays to Clean up and fix seat belts. Very u coordinated crew as well no one paying attention to what one was doing."
Pros: "No problems"
Cons: "Takes so long to board plane"
Pros: "Delta flights are usually on time and the staff is always polite and helpful"
Cons: "Both my departure and arrival flight were delayed and I was not please with delay."
Pros: "17 minutes late, arrived 5 minutes early. Crew Friendly. If you agree ALL airlines screw you ( and they do) Delta is about as good as you can get."
Cons: "Almost an hour late leaving the gate."
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Pros: "Was switched to United airlines by delta due to plane issues. Houston to Laf"
Pros: "Got upgraded to comfort class it was comfy"
Pros: "Flight was on time with enough connection time to board with zero issues"
Cons: "No problems on this trip"
Pros: "Wow! One of the passengers on the plane looked exactly like Anne Coulter!!!"
Pros: "Got exit seats with extra leg room at no charge . Flight was quick and crew was very accomadating and friendly. Very good at providing updates and delays"
Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."
Pros: "Friendliness, spirit, organization of crew."
Cons: "The obvious- no leg room, no food"
Pros: "Crew very nice"
Pros: "LGA caused massive delays due to construction."
Cons: "Nice airplane with good seats and legroom"
Cons: "Nothing. Delta is the best airline in North America"
Pros: "Flight was on time. And faster. I really enjoyed it."
Pros: "Best flight so far. Thanks"
Cons: "Bumped from original seat. But that was ok."
Pros: "When we landed and I was able to get off the plane"
Cons: "The guy in front of me reclining his sea before take off and the crew not correcting him so I had to which I did. He told the crew "he had the right" Crew refused to correct him because he was on a buddy pass so the rules didn't apply to him."
Pros: "I missed my flight for the first time and I was having a complete meltdown at the check in desk until the sweetest agent said "oh no worries sweetheart, let's find you another flight back home"... It seems so simple but with the morning I had, this simple act had me in tears! The kindness and patience she showed me was amazing and definitely the reason I will always fly Delta to any and every destination they are able to take me! <3"
Cons: "Flight delayed"
Cons: "Rough flight and landing."
Cons: "Delayed flight, mechanical"
Pros: "Service in the flight !!"
Pros: "Crew ok. Not much information given."
Cons: "Bad weather. Bumpy. Low visibility. I can understand. I am a diabetic. Held for hours. No opportunity to purchase food. Two days to travel to CIU from Detroit, then flights cancelled. Rented a car to get home."
Pros: "We were delayed due to weather and Delta brought a cart of snacks and drinks over to the gate for us."
Pros: "The agents at the gate were very efficient and the flight crew was attentive and pleasant."
Cons: "My seat area was not clean. The arm rest and the tray area had food? on it."
Pros: "Crew was very courteous"
Cons: "Nothing special about Comfort Plus for a 1 hour trip except the extra room and free booze which I do not drink. Pretzels? Why bother"
Pros: "Even with one of the cheapest flight tickets I could say i was flying in luxury. Everything was nice and smooth and it was a wonderful flight. Even if I have motion sickness it was not bad at all on the flight and was really actually a pleasant flight."
Cons: "I can't complain about anything except the movie didn't have audio. Unless I am deaf but that's all nothing big. The trip was wonderful and if I ever need a airplane ride you better believe I will choose delta. They never let me down."
Pros: "Crew was great! Everyone I dealt with from Delta was very kind, professional and helpful."
Cons: "Hour and forty-five minute flight delay."
Pros: "There was no entertainment."
Pros: "The flight was fine and on time, the crew courteous and professional, but the first class experience offered little distinction from economy other than the modicum of additional comfort and legroom. There was no hot beverage service, and the gogo inflight wifi was spotty, at best. This was not the first class experience one would expect from a world class airline."
Cons: "boarding, seating, entertainment"
Cons: "A bit of food would have been nice on a 5 1/2 hour flight!"
Pros: "Nice aircraft once I got to Texas. From my hometown the plane was kind of old."
Cons: "Well they lost my luggage after my original flight was delayed 2+ hours. Rebooked my flight but never communicated to me whether they would handle my bag transfer or if I needed to go get them myself From the baggage claim to put into the correct flight. So I had no clothes..."
Pros: "Width of the seat is nice"
Cons: "Boarding process is not great and delays while already boarded are terribly frustrating"
Pros: "The screens allowing us and our children to be entertained in the plane."
Cons: "Not had our plane delayed for over an hour."
Cons: "Space in seats"
Pros: "The customer service on British Airways is excellent. The meal served on the overnight flight was wonderful."
Cons: "My original flight was rerouted due to a connection delay. They lost our baggage due to rerouting our flight from American airways. We were told that our bags would be delivered the same day and we are still waiting on our bags."
Pros: "organized boarding, quick and professional, flight crew was awesome, very comfortable flight, much appreciated no"
Cons: "No entertainment options on 2+ hour flight. Would have been nice to have."
Pros: "Crew was courteous Boarding was effortless thanks to the AA app"
Cons: "Multiple flight and boarding delays Aircraft needs cleaning/update"
Pros: "Availability of WiFi"
Cons: "Tightness of seats especially with so many people coughing."
Pros: "Left on time and got us to Dallas safely"
Cons: "Due to weather (not your fault) arrival to Dallas was delayed and we nearly missed connection"
Pros: "Helpful crew - courteous in their attitude towards customers and helped tight connections get out of quickly from the rear of the plane. Smile was on for each interaction."
Cons: "Flight was delayed by 50+ mins. The exit row announcement was made twice asking customers to acknowledge verbally which was probably a communication faux pas."
Pros: "Why does a plane run out of Food and wine?"
Pros: "I arrived in Sydney the day I was supposed to. Everything else was a let down and was not what I paid for."
Cons: "American Airlines cancelled a flight because of ‘weather’ from Msy to dfw, all other flights from Msy to Dallas operated on time but were sold out. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline. We were booked on virgin America and then United for the international flight. United charged us each for 2 bags totalling $150 each, despite we booked a ticket with qantas which allows 2 bags each. Virgin America honoured our 2 bags, but united refused to. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out. I could not eat some of the food because of the poor quality, and this is something I’ve never done before on an international flight. Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. This whole ordeal has cost me money, worktime, and created a lot of stress to where I have had to cancel meeting on my arrival in Sydney."
Pros: "Good service . Timothy was excellent . Hostess ."
Pros: "Excellent flight. No complaints!"
Pros: "On time smooth ride"
Cons: "I booked using expedia, but Kayak was sending me updates & info. I did not receive our booking record finder number, so I couldn't check in with my phone, so we got terrible seats in the back."
Pros: "Boarding on time and arrived to my destination on time."
Cons: "no comment"
Cons: "Flight was delayed 2 hours, then moved to the next morning at 6am. Before we got to the hotel, the flight was pushed back to 8am. All for mechanical reasons. We've flown this route before, and have had an abnormally high number of mechanical issues. They seem to use older planes for these shorter flights, and it really shows. Technology could really help ease these situations. American's app does not allow you to look at rebooking options, so we had to stand in line for a solid 30 minutes to speak to an agent. Since it was the last flight of the night, there were only 3 agents there to help an entire plane's worth of people. Calling American didn't help. They couldn't help with hotel/food vouchers. These types of vouchers seem like something else that could be distributed through the app or electronically, eliminating the need to stand in line and grow increasingly frustrated. To add to the fun, the vouchers were not event enough to get a hot dog and drink for dinner, then a coffee and pastry for breakfast. Once we got the vouchers, trying to get to the hotel was a disaster. They had 1 van, so they could get about 10 people every 30 minutes. We just took and Uber, and were eating in the restaurant by the time others were still arriving from the shuttle. There was no one from American there to help coordinate with the hotel or shuttle. We were like blind sheep wandering around looking for the van. Finally, arrive for the flight the next day, and they start boarding about 10 minutes before the 8am takeoff time. So, of course, we were late getting off the ground. Then, when we arrived in Dallas, our gate was occupied by another plane, so we got to sit on an old plane for an extra 30 minutes until another gate opened up for us. Really, other than crashing, not much else could have gone wrong. Made American look completely incompetent...which is happening more the more we use them. Next time, I'll pay a higher fare to fly with Southwest."
Pros: "Very smooth fast check in"
Cons: "The food"
Pros: "Boarding process was smooth and fast"
Cons: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."
Pros: "Older smaller plane, no wifi"
Cons: "American after 4 hours delay cancelled the flight, AA refused to accept responsibility and refused to book me with another airline (my daughter was having surgery the next day and I was supposed to take care of her) I sent an email asking for them to cover the cost of my last minute ticket with the other airline, and they had refused. I will never fly AA again."
Pros: "Timely and prepared flight."
Pros: "expected rough ride due to weather, but flight was very smooth. Pilot was great, and made good time!"
Cons: "a bit of a delay to weather, but that is understandable"
Pros: "Crew was very friendly, flight arrived ahead of schedule, planeside check-in for baggage was expedient"
Cons: "The plane departed at least 15 minutes late but the departure time was never updated to indicate the flight was delayed...even when it was ten minutes past the beginning of boarding and the plane had not even arrived yet. Felt like an exercise to improve flight scorecard performance. The flight landed at least fifteen minutes early...but we didn't have a gate..and ended up departing the planeapproximately on time...but planeside checked baggage took almost thirty additional minutes to finally return to the plane full of waiting customers. Felt way too long....and the ground crew didn't seem to appreciate that most people had a connection..."
Cons: "Flight cancelled"
Pros: "Service, attitude, great hospitality. Was never treated this nice on any flight ever."
Cons: "Fact that I have to fly different airlines in the future"
Pros: "We made it home."
Cons: "The entertainment system in my seat didn't work. Seat 19D on flight 2580 from MSY to LAX."
Pros: "Plane clean"
Cons: "Seat assignment process totally sucks. Wasn't possible to sit with partner even though we checked in day before. Line management at gat abysmal"
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Pros: "Permiten facturar el equipaje de mano ya que el vuelo suele ir bastante lleno."
Cons: "No hay tolerancia con los kilos facturados. El equipaje pesaba 51 libras y me hicieron quitar peso para después aceptar que facture ena puerta de embarque."
Cons: "Inattentive flight attendants, overhead space was not well managed. Cash only"
Pros: "Everything was good"
Pros: "The flight was on time and comfortable"
Cons: "That I paid for luggage when most people waited until they were told while boarding so they checked the baggage for free even though it was obviously too large. Maybe it should be checked closer when checking in before going through security."
Cons: "Sat on tarmac for 1hr and 20 minutes since tower mix up and plane was bigger so confusion on seating. I feel stressed cause I will be missing a full day of work because of this delay and pretty pissed off. Would like some sort of compensation"
Pros: "The crew was friendly helpful an our pilot had a sense of humor which is always a plus!"
Cons: "Flight was canceled. Had to rent a car and drive to make meeting."
Cons: "I lost this flight! They were supposed to give me a hotel and a flight the next morning, but I couldn't be late so I had to manage myself and pay a lot more to travel with a taxi to Greenville !!!"
Pros: "Great seats."
Cons: "Customer service both over the phone and in person not very helpful to ensure connecting flights were made. Much better experience with Southwest in regards to coordinating delayed flights. AA could have done a much better job to ensure more flyers made thei connecting flights."
Pros: "the crew was nice and helpful, the seat had a lot of room"
Cons: "The plane seemed old and didn't have the features I expect in first class"
Pros: "Left on time arrived on time"
Cons: "Air conditioning didn't work on Charlotte to ft wayne leg."
Pros: "Everything was on time. American sometimes has free movies you can watch"
Cons: "Nothing. Everything was good"
Cons: "I got stuck in DC overnight and I was not provided with a hotel or meal voucher:"
Cons: "6 hour delay"
Cons: "I purchased a round trip ticket to Miami for my infant son and I to accompany my wife on her business trip. First off, there was a 2.5 hour delay. The flight was overbooked. The lady at the ticket counter would not switch my seat to be seated next to my wife and 4 month old infant. Luckily the gentleman beside her was willing to switch seats so that she could comfortably breast feed our son. My checked luggage was severely damaged. The side of the luggage was caved in and one wheel was completely ripped off while the other was partially damaged. A cart had to be rented in order to transport the broken suitcase through the airport to the rental car service area where we picked up our car. The infant car seat belonging to a $180 traveling system was damaged and is missing pieces that secure the broken canopy. We were rudely advised by a staff member to file a report as she pointed in the general directional of a line a mile long. We have been advised by the manufacturing company to discontinue the use of this car seat because it is no longer considered safe for the baby to travel in. Should we ever be involved in an accident, the car seat would likely fail to ensure the baby's safety due to the mishandling by American Airline employees. Unfortunately since the flight was ridiculously delayed and my son was ill, we were unable to file the report. My wife has since contacted American Airlines via telephone and intends to write them a formal written complaint."
Cons: "No complaints"
Pros: "Easy ticketing and boarding. Price was good"
Pros: "Crew was polite and professional"
Cons: "Overall experience with American Airlines and those under them was definitely not a good one. In the future I will probably look at other airlines."
Pros: "I flew on AA to New Orleans and was provided your typical soft drink and lite snack. I didn't realize that accommodation depends what flight you are on."
Cons: "I choosed this very very expensive flight because it was so import to be home in CPH at 9.00 for an important meeting. My flight from Chicago was delayed and nothing was done by the pilots to arrive on time. Despite the delay, I managed to arrive on time to my Connecting flight to CPH - only to realize that I was moved to a later flight. Now I have spent 2.300 USD on a poor flight that do NOT bring me to my destination on time. I am a frequent flyer, and will do everything I can Avoiding United going forward. Never United again"
Pros: "Service was friendly and attentive. Pilots handled the plan well and made up the time we lost due to weather delays!!!"
Cons: "The entertainment and bathroom facilities were very dated. The chicken served was less than desirable."
Pros: "Boarding was quick and leg room was much better on this flight."
Cons: "Being delayed for several hours without an explanation was very disappointing and frustrating. I was waiting at airport for 6hrs! Flight staff was not overly friendly either."
Pros: "On time"
Pros: "Efficiency, punctuality, courteous service"
Cons: "Small aircraft, for the sector."
Pros: "On time. Enough space ."
Pros: "Great airline A+"
Pros: "Friendly in-flight crew. The fight wasn't full to capacity so I had an empty seat next to me"
Cons: "The in flight entertainment was not free."
Pros: "The wait wasn't bad for boarding"
Cons: "Being stuck in the 4th boarding section"
Pros: "I enjoyed the roomier seat."
Cons: "It would be nice to have one of your complimentary snacks gluten-free."
Pros: "It was quick and the person I sat next was pretty cool."
Cons: "The flight personnel had bad attitudes. The seating was cramped and the wifi was expensive"
Pros: "The crew."
Cons: "The lack of light beer -- even the beer they had was not cold."
Pros: "Nothing, will never use United again."
Cons: "Flight was delayed due to weather which is understand. Get to Houston for connecting flight, run to gate, make it in time to be told they gave my ticket to someone on standby. Then customer service was so unimaginably rude that he was yelling at me as I was walking away."
Cons: "The TSA at New Orleans airport was rude"
Pros: "Very solid crew able to be efficient and courteous."
Cons: "Smooth flight, on time, safety procedures followed"
Pros: "Everything was great!"
Pros: "That i got home safely."
Cons: "4 5 Hour delays accompanied by apologies with a $10 expired food vouchers."
Pros: "Couldn't have asked for more. Quick flight l. Got in early!"
Pros: "Even though we boarded late, it was expeditious. We still arrived on time or close."
Cons: "Middle seat was hard and uncomfortable."
Pros: "Crew was very good."
Pros: "It went great. The service was excellent!"
Pros: "United seems to be recycling which is a good thing."
Cons: "The obnoxious child sitting behind me. He kicked the seat and pulled on the tray."
Cons: "Flight was bad and it took extra 4 hours before another one was provided. My luggage was damaged."
Pros: "Flight attendants were very helpful"
Cons: "Flight was delayed"
Pros: "The flight was comfortable with more leg room than other airlines and we actually landed 18 min early! What to go United Airlines."
Cons: "My connecting flight was cancelled and had to be taken to another airport for a connecting flight and was told that it was overbooked Very stressful situation to wait to find out if we had a seat available on that flight if not wait till the next one. Terrible"
Pros: "Quick flight"
Cons: "I know United has little control over TSA but the checkpoint at the United terminal at MSY was rediculous, stretching past check-in and almost reaching the entrance to other carrier's terminal. So many people missed their flights, I made mine with only a couple minutes to spare."
Pros: "The availability of free entertainment on the plane was a positive. The stewardess also was accommodating in giving me both a soda and water."
Cons: "We arrived 1 hour early to a line for checking bags that did not move for nearly 1 hour. There were staff behind the desk that were standing around on their phones and meanwhile there were lines longer than I have ever seen just waiting to be helped. The fact that check in etc was all in one place at the MSY is baffling. I paid ahead of time to check my bags but still had to wait in line behind people who had not even checked in for flights that appeared to be stopping in at least two destinations. Once we finally got to the counter, the staff member informed us that they were re-routing our trip. No apology was offered. When I conferred with my travel companion about the best option to re-route, the employee said "Sir I am speaking to you. Not that man." I tried to explain that this man was my travel companion who I needed to travel with because we were in-fact going to the same destination and had planned additional transportation together and that I needed to know if there was room for two people on this flight so that we could proceed onto our route together. After being interrogated about why my companion was not on my reservation, the employee told us that 12 people would not make the flight we were supposed to be on. She then took our bags (we have now been in line to check bags for almost 1.5 hours). Fast-forward to the return flight. We are supposed to depart at 7:15, but were delayed to 8pm, then 8:30, then back to 8pm, then to 8:25, then 8:40, then 9pm between the times of 11am and 8pm. Our trip to the airport that included two trains was significantly more stressful as these projected times were changed because we went from being on time to late to on time all within the span of an hour. The employees on the return flight were helpful in making up for the numerous delays but the confusion that seemed to hover over the company made me feel like nobody cared about whether we reached our destination."
Pros: "I liked crew as they treated me as good customer, thank you!"
Cons: "Their snack food I dont like it and little delayed"
Pros: "The flight was smooth and quick"
Cons: "The in-flight food was horrible. It was like bird food"
Cons: "Read the prior review. Maintenance problem with aircraft caused an additional one hour layover to the original 3 hour layover."
Pros: "Seats to close together, extra several inches would be much more comfortable."
Cons: "I bought two tickets two months ago and was not able to sit with my girlfriend on the return trip home. There was no option to select seats upon purchase. We had a great vacation but the end was soured by having to sit apart from each other. This should never happen. If you purchase multiple seats you should automatically be seated with them."
Pros: "We got in almost 30 minutes early."
Pros: "Beverage service"
Cons: "Wifi should be free"
Cons: "Had a passenger mentioning having batteries, flight attandant ask him to push bag under seat, he said he couldnt and if the batteries were pressurized the plane would blow up, also the flight landing was very rough. Also my bags got lost both time, and i had pay baggage fees, in which my bags arrived the first flighg 1 day late and second flight 2 days late so all my clothing charger camera etc was unable to wear and use them over weekend. But still had to pay expensive baggage fees (65.00) first time and (25.00) second time."
Pros: "The flight was late departing.... Again as it was on both flights cae to ord and ord to cos. When I arrived back at cae on Jan 21 had to wait almost an hour before the baggage carousel started bringing bags up."
Cons: "The flight was late departing.... Again as it was on both flights cae to ord and ord to cos. When I arrived back at cae on Jan 21 had to wait almost an hour before the baggage carousel started bringing bags up."
Pros: "Flight way too full. No room for carryons, yet stupid people wouldn't check bags leading to long delays in boarding."
Cons: "I still think it's wrong for airlines to charge for food so I didn't buy any."
Pros: "I liked the promptness of each flight and the crew was nice to! My only problem was witnessing the abuse of my luggage by the ground crew it was blatant and very inconsiderate!"
Cons: "What I didn't like was watching my bag get deliberately mishandled right in front of me by the ground crew! I was not pleased or impressed with the way United trains there ground crew! It was so purposeful and blatant and I pack some sinceative electronics that are not cheap and do not need to be dropped from a five foot free fall to the hard ground!!!! This was on my flight from Los Angeles to San Diego!"
Cons: "The seats were very very uncomfortable. I had severe back pain the rest of the day and all night."
Pros: "Very quick and very efficient"
Cons: "Flight was cancelled from LAX to SD."
Pros: "Direct flight"
Cons: "The plane sat on the tarmac for 2 hours at NOLA before anyone could board. Plenty of open gates."
Pros: "Inexperienced pilot could not fly, nor land plane smoothly! Winds were 10 miles an hour. I have flown in winds of 60 miles per hour and the landing was better!Shame on United budget crunchers!"
Pros: "United or American Airlines flights are always late or canceling with no accommodation. Has very bad logistics, nor do theremember personnel seem to care!"
Pros: "It was comfortable and inexpensive. I have used my United lounge card during my lay over for another Qatar flight."
Cons: "Missed this flight because of the above info."
Pros: "Nobody sittin on side of me"
Cons: "No leg room"
Pros: "The first flight United 737 have tv's so I didn't miss none of my shows"
Cons: "I can't say I didn't like anything about it"
Pros: "Ticket price, clean plane, comfortable seat, on time."
Cons: "Crew needs to not behave like they work for a very cheap airline. Not a smile on their faces, not a single friendly sounding instruction or announcement from them. It doesn't cost them anything to act a bit more friendly."
Cons: "The airplane was extremely smelly from another passenger. I’m not sure what could have been done about that."
Pros: "Arrived alive"
Cons: "Tight seating. Pay for snacks and drinks"
Pros: "We had a weather delay— so we sat in the plane for 3 hours before we left. Should have had the option go leave."
Pros: "Spirit refunded me without complaining."
Cons: "There was an hour delay 15 minutes prior to our flight’s planned departure. It made me miss my connection in Fort Lauderdale and caused me to lose an entire day of my vacation. I ditched Spirit and booked a flight on a real airline. Never again."
Pros: "Flight crew were great. Overall smooth ride."
Pros: "What a lousy airline, cheap doesn’t mean bad service."
Cons: "Lost my flight, no calls for boarding, just a line was the explanation no one cares, lousy employees and they don’t care."
Pros: "Early departure; organized and speedy boarding;"
Cons: "seats too small; no ability to recline; long wait to deplane on arrival; pilot's info on status of arrival was inaudible."
Pros: "Everything was smooth and on time."
Pros: "ABSOLUTELY NOTHING!!!!!!!!!"
Cons: "The flight was drastically delayed, without appropriate notification. They offered no remedy without any option to arrive at my until 3 days later and this with me staying overnight at the Fort Lauderdale airport, to be on stand by for the flights on said third day. Their only other offer was to refund me the value of that 'first flight". It took two hours and 15 minutes of declining those offers and being very disrespectfully for them to offer a full refund (5 to 7 business days later). They offer no help with rebooking, so I had to purchase with another airline at full last minute price."
Pros: "Getting bumped up to the big seats was an excellent treat!"
Cons: "No WiFi? On the newest fleet of airplanes? I paid just as much for this round trip as I've done for Delta, and I got to watch HBO on my device."
Pros: "Landed early"
Cons: "Delayed on terminal for 1 hour. Asked 11 people to disboard! Cindy"
Cons: "very uncomfortable cramped seating"
Pros: "We got to our destination safely"
Cons: "Baggage pricing, No food, seats did not recline. This is a nickel and dime airlines.. We spend almost $100 for 1 bag and a carry on item."
Cons: "The attitude of the baggage clerk at the New Orleans Airport. She over charged us for our baggage, and did not correct it."
Pros: "on time, I appreciated the low cost to change flight"
Cons: "Not a big fan of the crew making jokes during safety demonstration. Never, Never, Never should they joke about crashing, even if it is clearly a joke. Tray tables absolutely worthless. Could not put my laptop on it seats not at all comfortable. So, overall the cost of the ticket saved me $40 over American, and i got no frills. There was no value here."
Cons: "The say they are the home of the "bare fare" like it's a good thing. What they mean is, by the time you pay for a lite checked bag or for a single carry on you'll be paying just as much as any of their competitors. And forget about getting any type of snack or refreshments. That is unless you Want to pay out the nose for the grossest drink selection I've ever seen. No entertainment options at all, staff was barely attentive, seats were dirty with no comfort amenities. They were as bad as you can expect from a bargain airline, and not actually cheaper once you include the ridiculous baggage charges."
Cons: "i will never use your site again you never send my confirmation I called spirit many times and could not get flight info therefore I had to pay much more for another company and never went on that flight"
Pros: "Flight went exactly as expected. No additional charges, and flights were on time."
Pros: "Everything was on time and pretty easy"
Cons: "I paid about $200 on extras (1 carry on, 1 Checked bag and a sit plus snack money...) thinking is the lowest fair.. WRONG! always add $200 extra :( Oh! an you can't recline the sit so is pretty uncomfortable for a long trip..."
Pros: "Despite being a "bargain" fare airlines, it was a remarkably smooth, comfortable, trouble-free flight."
Cons: "After you add in "extras" such as luggage ($31-35) and a reserved seat ($17-20), the fare is still reasonable but not as low as you may have initially been lead to believe."
Pros: "flight was smooth .great workers there."
Cons: "you have to pay for water.spirit should offer water as a free beverage and consider adding wifi to their planes."
Pros: "Thought it was less expensive but in the end with all the baggage fees it wasnt."
Cons: "Very small amount of room. Seats don't recline. Have to pay for even just a basic beverage. I will definitely take a different airline next time I fly."
Pros: "The crew was nice no complaints with them ."
Cons: "I didn't enjoy the 5 hour delay !"
Cons: "totally disorganized at check in... just caught the plane with 5 minutes to spare. No info about which gate to board on. and I was there about 1 1/2 hours before the flight. Spirit could care less about they're customers. The actual flight and crew were fine ."
Pros: "No food or water"
Cons: "Ran late"
Cons: "The crew wasnt polite. I had a drunk person in front of me and they didn't do anything. Not even an apology."
Cons: "I disliked the fact that the plane took off after the designated takeoff time. When I brought up the fact that I would definitely miss my connecting flight in Florida I was assured that if that was the case I would be provided with accommodation if I had to stay overnight."
Cons: "The seats could be more comfortable. My seat really had no cushion at all."
Pros: "Minimal Delays."
Cons: "The seats had no leg room. Outrageous baggage fees and unprofessional staff working at the baggage check."
Cons: "To many hidden fees"
Cons: "The Airline has poor customer service and lacks communication"
Pros: "I liked Nothing, had to buy another ticket on delta to get to msy. Tsa caused a one and a half hour delay, more than a dozen passengers missed this flight, everyone standing at the ramp when the jetway began to pull back and they wouldn't let us on, it wasn't even a foot away from the plane! I'm appreciative of a good price and a nice airline, but the treatment passengers received at that moment was awful, disrespectful and non caring. The next available flight was on Saturday, today is Thursday! The cost to more than a doze people was tremendous. Very poor resolve to an all to common occurrence at ó hare."
Cons: "I got to the airport with 45 mins to boarding time and the kiosk rejected to print my boarding pass. I had no bags to check in and not even a carrying on bag. I was flying to Boston with just a purse. I immediately went to the agent and the manager was standing next to her so she asked me to wait a min. Once she looked up my flight she and the manager said I couldn't get on because I was 43 mins late and they are allowed to cancel your flight if you are later than 45 mins from the boarding time. I was TWO minutes later and the security line was not long so I know I would have made my flight but they refused to give me a boarding pass. It was the worst service I EVER received and I bet they just wanted to give up my seat so they could resell it. I will NEVER fly spirit again."
Pros: "Great airline if you don't care about comfort, food, entertainment or have any checked baggage or carry ons. If you only care about getting to your destination this is the airline for you."
Cons: "Seats barely recline, no snacks or beverages or even water included in ticket. The money I thought I had saved on airline fare was paid a ridiculous amount to check in baggage. $100 for a carry on is ridiculous. They can change the price of your checked in luggage as they please. An older couple traveling who had no clue how to check in online were exploited when they found out how much they had to pay to check in for their flight and luggage in person. Please be more clear on these policies in the future."
Pros: "One employee said have a good New Year."
Cons: "There was absolutely no service on either of my flights. The seating and tray tables were extremely small and of poor quality. The stewardess never even asked if anyone needed anything except to offer things for purchase. The gate attendees were extremely rude to those around me and the prices for ANYTHING are outrageous. I understand the idea of 'low ticket prices' and 'less accommodations' but your company put us on an unbelievably small airplane treated us like herded animals. You are a business and are supposed to treat your clients like such. Completely unsatisfactory."
Cons: "I will never do it again!"
Pros: "The crew was friendly. I hope to never again fly spirit airlines. They like to have passengers pack in like sardines, while numerous rows remain empty. They charge for everything but peeing. I had thought their prices were good. It will cost much more than any of the other big airlines and a lot less convenient. It's nearly impossible to understand the gate agents or flight attendants."
Cons: "I bought these tickets through Kayak, which then directed me to priceline. I had no idea during booking that this airline charges an exorbitant fee for every single courtesy. To carry on a bag is minimum $55 and maximum $100. To check a bag is $50. Please tell me, who flies internationally from Guatemala to Boston WITH NO BAGS?! Additionally, soft drinks, which should be complementary are priced at $3. Their motto is don't pay hidden fees for things you don't use, but tell me, who doesn't want a drink on a 2.5 hour flight? The seats were the skinniest, thinnest, most uncomfortable seats I have ever had the displeasure in sitting in and there were advertisements on the overhead compartments, as if I were riding on the NYC subway. Although when I purchased the seats I selected to have my husband and myself sit next to each other, during check in, they tried to charge an additional $10 to rearrange our incorrectly-ticketed seats, so we could sit together as I had originally hoped. We then had the worst layover experience I've had to date, and I've traveled extensively domestically and to 14 countries, some multiple times. We had a 40-minute layover in Myrtle Beach, where 130 people remained on the plane to continue on to Boston. However, nearly all those passengers had different tickets for the second flight and although we did not deplane, we were expected to move ourselves and our baggage to our secondarily assigned seats. For some reason, for our flight to Boston, my husband and I were separated. I would never have voluntarily chosen to be separated from my husband, and I have no idea how we had seats next to each other for our two previous flights, but then were asked to separate for our third 2-hour flight. How is it possible with modern-day computer technology that we could not just remain in our same seats, when we were remaining on the same plane? This was the worst travel experience I have ever had the displeasure of enduring and I will NEVER give my money to this airline again. This airline is a complete scam with all of its hidden costs, lack of customer service and completely inhumane treatment of its passengers. I strongly warn everyone to stay far away from Spirit Airlines."
Pros: "That we were boarded quickly and our flight was on time."
Cons: "I didn't like having to pay for a carry on bag. I didn't like that my seat wouldn't recline. I didn't like we have to pay for a drink or snacks. I felt like it was a complete ripoff."
Cons: "I had to pay for a check in bag because on the website it says that carry on bags cost money and are more expensive than a check in bag. Once I boarded, many other passengers had brought on carry on bags that they did not have to pay for. Had I known I could bring a carry on bag without paying, I wouldn't have paid for a check in bag."
Pros: "We were charged 200 dollars at the gate for our carry ons"
Pros: "Initial flight ticket is reasonably priced."
Cons: "The website doesn't have an option to pay for luggage before the online check in time, even though the chart that gives the prices for luggage has the option, but theres no where to pay for that early option, and it's a cheaper price. So you end up having to pay more for luggage. Most importantly, having to pay for your carry on bag is a little excessive, and the prices are ridiculous. Eventhough the initial ticket is a good deal, Spirit rips you off with all of the extra things that you have to purchase for that one flight."
Pros: "The airport didn't have us go out of the building and re go thru customs. ( as we have had to do) Same general area for catching the other leg of flight. Just a small delay to check a switch problem. Smooth flight."
Cons: "Charging for drinks. The directions given on the planes are done to fast and to rehearsed. No one seemed to catch the directions. Very loud and very fast spoken. No sure which segment had the worst issue with this. The loudness was way too much for ones ears."
Pros: "Friendly service and atmosphere Clean plane"
Pros: "Crew was alright but wanted to charge me for a cup of water to take my medications with."
Cons: "The rows are crammed too close together. There was not enough room for my legs while sitting down, as my knees were jammed into the seat in front of me."
Cons: "The extra fees for carry on and having to pay extra to pick your seat. Ends up being the same price as any other airline. Wasn't impressed and most likely will continue with my other airline."