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Read more about Qatar Airways
Cons: Travel insurance that I purchased 80+ dollars was useless because I couldn’t use do anything to change my flight date
Pros: Very helpful and kind crew. On time boarding and departure.
Cons: If the crew cleaned the toilet more often and picked up trash from passengers and worked faster.
Pros: Yes, Crew was amazing and timing was perfect.
Cons: Excellent performance
Pros: Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice
Pros: Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness.
Pros: The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink.
Pros: Flight is spacious
Cons: Crew members service is very slow and not courteous, Also, boarding has to be more planned and informed..
Pros: Amazing staff
Cons: Uncomfortable seats and poor entertainment systems
Pros: Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working.
Cons: Same advertisements before each movie could play were annoying to me.
Pros: The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence
Cons: It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late.
Pros: The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport.
Pros: Excellent service with attention to detail
Cons: lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection
Pros: The service was super and the food was delicious even the seats are very comfortable
Cons: Everything was super
Pros: The crew was very friendly throughout the 7-hour flight.
Pros: Flight was 80% empty, but it was amazing anyway, slept through most of it
Cons: Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying.
Pros: Aircraft was very nice and comfortable. Flight crew as friendly.
Pros: Great service from all staff ,
Pros: The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight.
Cons: We did leave a little late but it was out of the control of the pilots and flights attendants.
Pros: We carefully taken care . The Hotess were alright
Cons: Their food are ok
Pros: While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment.
Cons: The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,
Pros: Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices
Cons: Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight
Pros: Service and food were excellentpA
Cons: Announcement volume too loud
Pros: Flight services
Cons: We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem
Pros: Food crew and entertainment were all good thanks
Cons: A child behind me kept kicking the back of the seat all the time and the mother did nothing about it
Pros: Just that the food is quite small but the variety is OK.
Pros: The staff are great, the food is good.
Cons: The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point
Cons: The ticketing agent told me I had a window seat, but in reality I had a middle seat! For a 14 hour flight, that’s a big difference! Highly disappointed when i got to the gate and the plane had no window seats available.
Pros: I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again.
Cons: Food and service and crew
Pros: Crew were good, food was decent
Cons: Equipment/electronics was a bit dated.
Pros: Hosted services
Pros: Excellent service. Excellent quality of food.
Pros: - Service - Food Quality
Cons: - Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge
Cons: Flight delay by 4 hours!!
Cons: The seats were very uncomfortable. Food was less than mediocre.
Pros: They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less
Cons: Extremely small leg pitch
Pros: The crew aboard the flight were kind and thoughtful and definitely oriented toward service.
Cons: The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled.
Pros: Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft.
Cons: Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond.
Pros: Great food etc
Pros: i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly.
Cons: the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!
Pros: Crew were extremely helpful and kind. Very responsible and polite.
Cons: LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD .
Cons: USD 20 wi fi and you only get 200 MB seems a bit antiquated
Pros: My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it.
Cons: Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways.
Pros: Quality of foods and service
Pros: Food quality needs to improve, some chairs can't recline.
Pros: Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!
Cons: Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks.
Pros: I wouldn’t know t
Cons: To let me on the flight
Cons: The pilot take off, navigation in the air, and landing were horrible .
Pros: Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines.
Cons: Drink and snack service, but captain was concerned about "bumps"
Cons: So uncomfortable with tiny seats
Pros: Good flight, got home early.
Pros: Super friendly staff, great service and delicious food. The competition has nothing compared to Delta. We’re switching
Cons: the food
Cons: Hand out headphones, my phone doesn’t have compatibility.
Pros: price great; direct flight;
Cons: Flight delay
Pros: On time, comfortable flight. Great crew and service.
Cons: Nothing. Everything was great.
Pros: At the airport things were quite, security was fast. Boarding was fast and smooth. I’ve flown with delta a lot and also a lot of others (cheaper ones) and I’m always happy when I get a delta flight things are always calmer and less crowded!
Pros: Crew was great as always. Friendly and professional
Cons: We had a delay that complicated our getting home but all ended up OK
Pros: Boarding was fast
Cons: The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight.
Pros: Crew was amazing and super helpful.
Cons: Just the fumes of fuel inside the cabin was nauseating. Never had similar issue with air travel before.
Pros: The crew was very good. So was the food.
Cons: The flight was 1 hour delayed
Cons: Leg room was lacking.
Pros: New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable.
Cons: Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?).
Pros: Left ontime great breakfast. Good service No complaints
Cons: I loved the trip No negative comments.
Pros: Cabin service was decent
Cons: Food was cold. First class service could have been more attentive. While trying to sleep crew talked the entire time.
Pros: Crew was kind and responsive.
Cons: Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty.
Pros: Great services ce.
Pros: I used up my battery thinking it’d be ok since most planes have charging areas...to my surprise, none at all was available
Cons: No tv screens in each seat...
Pros: The Gate Agents were excellent and very helpful with accommodating our family traveling with an infant and a six year old.
Cons: The flight attendant saw that we were confused about the seat map and did not offer any assistance.
Pros: Nice crew members always polite and courteous.maybe over polite if anything. Australians don't require subservient service deliverers. The constant "your very welcome" regardless of the service and response to that delivery is off-putting to me. But al in all pretty good in most areas.
Cons: ON ticketing at New Orleans I wasn't allocated a seat number. At the gate shortly prior to boarding I needed to attend the desk for that allocation. I was also not told which Terminal the plane would go to in LAX and which terminal the connecting flight would be leaving from. They were not sure! Consequently I floundered around at LAX wasting time and bothering people for information that should have been known to me. The security checks are over the top and inconsistent in the US.
Pros: I enjoyed the upholstery and comfort of the chairs.
Cons: I prefer to be made aware of delayed flights sooner than an hour before the flight. I would much rather wait in the comfort of home or a hotel over waiting in the airport.
Pros: I liked getting home
Cons: I didn’t like the delays without warning or any benefits at the end.
Pros: The crew was friendly and accommodating. Although the flight was several hours late the crew and staff were very professional and apologetic. The alerts were accurate and timely. Once we were in flight I was extremely please with the ride. Thanks to the captain and crew my granddaughter and I made it home safely.
Cons: The plane was delayed several hours.
Cons: The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process.
Pros: Love the new in-cabin wi-fi, USB charging station, and menu of in-flight entertainment and resources on the individual flatscreens.
Cons: There was no gluten free snack option.
Cons: Extremely long queue
Pros: Pillow, comforter, amenity kit were all good.
Cons: Food was acceptable, but nothing exciting or above average. Seat had some trouble reclining, but eventually worked. Entertainment unit screen had issues with acting like I was touching it when I wasn't throughout trip. Made for major annoyance watching. Delta flight 410 on Oct 1, 2017 seat 3A.
Pros: Friendly staff..
Pros: Good service, on time, clean planes
Cons: The commuter Jets seats are really small unless you pay for Delta Comfort
Pros: Free pretzels and drink
Cons: Not enough overhead space for everyone's carry-on bags so I sat with mine down by my feet which left me little foot space. Was a bit uncomfortable
Pros: The fact that there were no delays!
Pros: Left ontime, arrived 30minutes early.
Cons: Delay from Seattle to pasco.
Pros: Meg, our stewardess came out to tell us there would not be any coffee on a 6 AM flight and that we had time to get coffee, if needed. She kept us informed of flight delays, helpful with my bags.
Cons: There was nothing that could be done, but due to construction at the airport, waited on tarmac for an hour before we could get to a gate, then they had problems with the ramp and that had to be addressed. But pilot was very good about keeping us informed on delays and he was as frustrated as we were.
Pros: Very nice employees. Coke, peanuts good.
Cons: Outgoing plane had tv screens, large, with good movie choices, but was an hour late. Returning, if you brought a phone, you can get an app. My phone is about four inches. No good movies. Seats even smaller on this "new plane." Deboarding chaos. Everyone unhappy. Hour late again.
Pros: Gave plenty of food and snacks
Cons: Seat didn't recline, no changing station for my child onboard (but charged me a full price ticket)
Cons: It was a great flight. We got there earlier then arrive time. Thank You
Cons: I did not like the fact that I have been with Delta for years and their response to me about booking my flight and using the payment method was they are working on it and there is nothing they can do. They would not even offer to hold my flight for 24 hours in case they fixed the issue within that time frame. It was very disappointing.
Pros: It was actually a flight from new Orleans to Detroit. Seats were assigned at the gate for myself and many others. It seemed like the gate agent didn't care where she assigned guests who were travelling together as several people were not able to sit with their travel companion. Once I was on the plane I however switched with someone to allow them to sit next to their companion and put me closers to mine. Everything else went smoothly.
Cons: No entertainment available at all. There were empty seats available and passenger next to me in the aisle seat was not offered to move--she fell asleep with her legs crossed and kept kicking me in the middle seat--I was traveling with the window seat passenger.
Cons: The flight was delayed when the pilot's tablet failed and he had to run to operations to get another. Seemed odd. While this was going on they decided to fuel the plane. Seemed like an excuse because they didn't have their act together on the fueling. Tablets are pretty reliable, do they really rely upon an ipad to get us where we are going?
Cons: Had to cancel. Delta will not refund and makes it near impossible to book another flight!
Cons: Nothing. Flight was amazing
Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me
Pros: The crew was pleasant
Cons: Baggage checkin & flight boarding was slow & disorganized.
Pros: The aircraft
Cons: No overbooking next time!
Pros: Crew was nice and pleasant
Cons: Flight very late
Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can
Cons: the headrest is hard. Apart from that- all was fine
Pros: Entertainment was amazing
Cons: Seats a bit hard
Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️
Pros: KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful.
Pros: The crew was very nice
Cons: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.
Cons: No reading light in my seat...
Pros: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.
Pros: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.
Pros: Friendly and efficient crew. I travel KLM often and always enjoy the flights.
Cons: There were several flight delays and gates were changes a few times.
Cons: I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines.
Pros: Flight duration
Cons: Very stingy with the drinks Cramped seats
Cons: None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam.
Pros: The constant smile conferred by flight attendants through the entire flight.
Cons: The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated.
Cons: Not enough leg room
Cons: Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly.
Pros: Overall booking and airport was ok. Food was also actually quite good.
Cons: A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie.
Pros: The flight was perfect! Great food,movies and I even got to sleep !
Cons: All was well!
Pros: Time and Good clean place.. in This case airpöane..
Cons: It was not entreteiment st all
Pros: Nice flight ...was comfortable travel ...good food.Thanks
Cons: No such things
Pros: Arrived early!
Cons: Boarding seemed disorganized.
Pros: The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.
Pros: The boarding was easy and you didn't have to wait inline for that long
Cons: KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.
Cons: Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.
Pros: Friendly in-flight personell
Cons: Approx. 1 hour delay, which was not the airline's fault (construction on runways)
Pros: Left ontime and service was excellent.
Pros: Flight crew was fine. Food was good.
Cons: Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane.
Cons: After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm...
Pros: Good information and helpfil boarding.
Cons: Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area.
Pros: Consistently high standards
Pros: Just great crew.
Cons: Not comfortable at all and will not book KLM again.
Pros: Good efficient flight crew friendly and helpful
Pros: Flight was delayed for three hours and was a very stressful flight
Cons: Flight was not on time and got to destination very very late pier management of aircrafts
Cons: Service from airline host Poorly maintained plane Bad food Old entertainment
Pros: Crew was very helpful.food
Cons: Food was not upto the mark.
Pros: The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM.
Cons: Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol.
Cons: The bags where damaged from the staff
Pros: Crew service
Cons: Flight delayed.
Cons: The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight
Pros: Friendliest economy class service I've ever encountered.
Pros: It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience.
Cons: Quite bummed the plane didn't have wifi / USB
Cons: The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy
Pros: We love the flight all the way
Pros: Was able to check in online, very convenient and easy to access site.
Cons: I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern.
Pros: Yeah Everything well organized
Cons: I believe so
Pros: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.
Cons: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.
Pros: The sear was messy they didn't clean it it was full of pieces of bread.
Cons: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.
Cons: I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare
Pros: Exit row seat had much more space for legs, very much worth the upcharge for this seat.
Cons: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.
Cons: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.
Pros: Crew was attentive. Timings were spot on.
Cons: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.
Cons: CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure.
Cons: No entertainment facilities
Pros: crew was great, seats were comfortable
Cons: departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine
Pros: I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable.
Cons: Seats were not comfortable, even in Comfort + seating isle.
Pros: The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding.
Cons: I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated.
Cons: Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight
Pros: Crew was awesome!!
Cons: I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat.
Pros: Flight was in time
Pros: Plane was new, and seatback screen responsive and functional.
Cons: Economy seats not very comfortable, very tightly packed together
Pros: Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience.
Pros: Very little
Cons: Flight was very crowded. Flight crew kept bumping into my seat and never apologized
Pros: The flight crew on the flight was amazing. Went beyond basic needs and requirements.
Pros: The crew was very gentile.
Cons: No enterteinment on the plane.
Pros: The crew
Cons: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.
Pros: Extremely hot the plane
Cons: My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had
Pros: Over all everything was great, except the bags check in
Cons: Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!
Pros: Very good male crew member. Pilot genuinely apologetic for the delay.
Cons: After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it.
Pros: The crew and flight was faultless
Cons: We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight.
Cons: Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism.
Pros: Free snack and drinks. Good service.
Cons: The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat
Pros: Service was great, flight was on time and I really enjoyed everything
Cons: Little turbulence but overall it comes as usual so it was worth the flight
Pros: Nothing special
Cons: They start serving late the apperitif before taking off and take it back right after.
Cons: Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services..
Pros: Todo muy bien Volvería a viajar con ellos.
Cons: very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane
Pros: Short & easy flight
Cons: All ok
Pros: Boarding and punctuality.
Cons: Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far.
Pros: The hostesses were very kind and nice
Pros: Great people
Cons: It was an hour late
Pros: 1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time
Cons: 1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off
Pros: Being able to have my meal at the airport before my flight so that I could sleep in comfort.
Pros: All crew I interacted with was great, friendly, and helpful.
Cons: Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good.
Pros: Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost.
Cons: Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board.
Pros: The flight attendant was very nice to me. TV was very good. space was enough .
Cons: We had to pay for wi fi.
Pros: Great food, pleasant crew.
Cons: Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious.
Pros: Nothing..worst experience ever. Simply apologising for delayed doesn't help
Cons: Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again.
Pros: The service and food were excellent plane was clean.
Cons: No entertainment system
Cons: Meal choice missing kosher non-gluten combination.
Pros: Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc...
Cons: Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk.
Cons: Small leg space
Cons: Nothing, one of my best flights ever.
Pros: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned
Cons: Lost of deposited money to tea nsportation due to delay plane arrival
Pros: The onboard crew and food were great. The gate crew and grounds were rude and unknowledgable.
Cons: The great seats we reserved were given to staff and we were stuck by bathrooms & crying babies. My husband’s seat was parallel to a mom of an infant traveling alone.He could not recline because she’d have to step over him. We’re compassionate but these seats are too $ not to use for intended purpose
Pros: The crew was nice
Cons: Se take to much turbulence
Cons: Error on kayak.com resulted in me losing approx. £600 and having to take the issue to the small claims court.
Cons: Refreshment service was appallingly slow. We were row 21 and were served with 20 minutes if the flight remaining
Cons: This was like a Ryanair flight for 4 or 5 times the price.
Pros: The flight was not busy.
Cons: Seat, Legroom.
Pros: It was easy to get on and off. The crew were well drilled in the art of moving people on
Cons: BA like others charge a premium for using them over easyJet and the like. I take offence to paying £350 for a ticket and hen having to buy a sandwich. If you want to be like low cost airlines, then have the same pricing structure. BA = Rip off.
Pros: Crew excellent
Cons: Boarding process lengtoamd flight delayed
Pros: Excellent service I don’t have nothing to say was amazing
Pros: The food was quite nice for airline food and the crew was very helpful. Would have like to have been seated together but it wasn't worth the price to upgrade.
Cons: The return flight was utter chaos for boarding and lots of grumpy people. Making a connection in Philadelphia was quite harrowing as there wasn't much time to make the connection and the lines at the immigration kiosks were terrible.
Pros: Food extremely ordinary-crew scarce when needed-stuff “sitting” around when they should be removed-standards of “American airlines” r way below others & should not be-BA whom I booked with should find another partner-Still waiting to be impressed by a NA airline
Cons: Service, staff, food. Hoping the return flight will be a bit above the norm
Cons: Comfortable all crew very helpful and polite
Pros: I found the overall flying experience on this flight really enjoyable! The service and atmosphere was very good!
Cons: There was nothing I didn't like.
Pros: We made it
Cons: Might be the London airport but we did not know what gate to go to until boarding time.
Pros: Smooth experience
Cons: Plane was making strange noise Way too cold on the plane . When I asked for blanket they gave me one that wasn’t wrapped. I didn’t like that they didn’t even offer anything to drink for free.
Pros: Crew in club was excellent. Could not ask for more.
Cons: Ground staff absolutely unorganised and rude. Boarding a complete shambles. No announcement, no group and priority boarding. This resulted in us losing our a slot and the flight to be delayed by almost an hour. One would think they have never boarded a plane before.
Pros: Quick boarding, smooth flight
Cons: You had to pay for your drinks and snacks on the plan.
Pros: Choices of things to do while waiting for the connecting flight.
Cons: London layover waiting to get gate details for flight to Barcelona. Very confusing to get to the connecting flight.
Pros: After 18 hours of travel I just slept on this flight. Got on, fastened my seat belt, and don't remember take off or landing!! But the plane was MUCH cleaner and nicer than our international flight.
Cons: Flight crew was a bit loud and it woke me up a couple of times, but it was at 2 pm. So I didn't expect them to be quiet.
Pros: Not much
Cons: It was late, it was cramped, they make you pay for everything suitcases, soft drinks, the lot, next time we will consider who we spend our hard earned cash with Disappointing as I am a real advocate for BA
Pros: Pilot gave good communication of flight progress, and arrived early.
Cons: Slow boarding and disembarkation processes.
Cons: BA lost one of my checked bags and made it impossible to get help. Called numbers over 30 hour period in both destination city and BA phone numbers for lost baggage and no one answered. I had to travel back to the airport counter to deal with agents that basically told me there were thousands of bags in the warehouse and that the bag May or May not eventually turn up.
Cons: Crew took bags before we boarded. We had a 2-hour connection and they would not let us CARRY ON our CARRY ON baggage. This made it extremely difficult to make our flight on time. Also, the guy was terribly rude about it
Pros: Nothing in particular but it was positive.
Cons: It was quite crowded but still fine. I would have appreciated a snack and a drink but this is not a reason to be disappointed.
Pros: The plane was spacious and quite confortable. The crew was friendly and professional as per BA standards(you never disappointed me).
Cons: Food was quite poor and not quite as much as I wished. So far Turkish has the best food for me. Poor quality of movies.
Cons: Boarding an absolute chaos, rude ignorant staff, old dirty airplane
Cons: I would think that for over $1,000 I should not have had to pay for food or drink!!!!!
Cons: Long lay over
Pros: Plenty of choice on the inflight video. Paid extra for better seats, which allowed for some sleep during the overnight flight.
Cons: Flight was delayed due to poor weather at Heathrow, nothing can be done about that, but it meant that we did not take off until after 22:00. Drinks were served almost immediately but it was close to 23:30 before a meal was served and 00:30 before this was cleared away. Lights were then dimmed but at 05:00 breakfast was served. A cottage cheese bagel was the last thing I wanted to see and when we asked for some water, we were told that there was none available. We landed at 06:25 but then had to sit on the tarmac for 15-20 minutes as there were no vacant gates for us. (This had the effect of increasing the parking fee for the driver waiting to pick us up, as he was not aware that we were sitting on the tarmac). Please note all times are New Orleans times. Hence actual time of landing was 12:25 BST. And talking of New Orleans, I would not class this as an International Airport. It is dilapidated, inefficient and lacking facilities.
Pros: Very clean jet and friendly crew
Cons: No entertainment or complimentary meals
Cons: Misleading about food policy.
Pros: Crew friendly
Cons: Food bland and limited choice Do not like the new bottle service in Club Service slow Seats very uncomfortable and less seat pitch than on other airlines
Pros: convenient flight times, friendly and helpful staff.
Cons: Euro Travelers have to pay extra for refreshments during flights.
Pros: I slept during the flight, means it was ok
Cons: I did not like the delay....but it happens
Cons: No food Uncomfortable seats Rude staff Very overpriced
Pros: The inflight entertainment was terrific The crew was friendly
Cons: When we landed in London, we had to wait take a long bus ride to the terminal, and then we had the absolutely longer line for passport control in Heathrow. My seat didn't have enough leg room for my Feet and a small bag. The breakfast was just a granola bar
Cons: Nothing was provided for free, no snack, no drinks. Porridge I ordered was really watery.
Cons: Too many busses to take to different terminals.
Cons: They ran out of food. Did not get a choice
Pros: Quick and painless
Cons: Delay. Poor food.
Cons: The flight was delayed by 4 hours because maintenance needed to change a tire on the airplane. The delay would have been acceptable if it wasn't for the excuses the airline offered. First, they said maintenance couldn't find a spare tire, and when they did rob a tire from another plane, they said the delay was due to FAA paperwork. These reasons, most likely true, suggest American Airlines (British Airways sub-contracted this flight to its partner, American Airlines) was not prepared to handle such an emergency.
Pros: I made it safely to Barcelona
Cons: Where shall I begin? The crew was ok, makes me miss flying JetBlue, the crew can learn a lot from them in what customer service and friendly crew is about!!! In my opinion, if they had the chance to learn, this crew would be the same as they are, because it feels like, get them in and complete the shift. The seat was so uncomfortable that I spent the entire 9 hrs awake. The entertainment was terrible. When watching a movie you can't simply start it when you want so if you miss show time when it started you have to begin where it is...I hope that 1st class is different than what it feels like to ride in coach because it makes me feel like steerage! I most certainly would not take this airline to Europe unless I had better accommodations because being in the coach section sucks!
Pros: When we got struck by lightning, the pilot helped us stay safe a feel like we were in good hands.
Cons: The flight was delayed due to scary weather.
Pros: The crew were pleasant
Cons: Sold as a BA flight but it wasn't BA but Vueling a subsidiary of BA. This is in the small print and feels like a deliberate misleading statement. Far worse than other budget airlines like easy jet. Poor organisation and lack of staff with adequate training resulted in lack of information, long queues at check in and delays with take off and baggage collection. Practically queued for 2 hours. Make sure you arrive at least 2 30 hours before check in or you may miss your flight.
Pros: After I got my flight it was easy to get my luggage and everything.
Cons: There was a lot of delays for the boarding of this flight. The gates also close early and didnt want to let me in.
Airlines flying from Louisiana to Spain have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Spain
Masks required on board, masks provided on flights from Louisiana to Spain
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Middle seats unavailable to book on flights from Louisiana to Spain
Testing for antibodies, testing for symptoms for flights from Louisiana to Spain
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