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— South Carolina
Oct 27 — Nov 31
Round-trip
1 adult
Economy
From?
To?
Thu 10/27
Thu 11/3
FAQs for booking flights from Luxembourg to South Carolina
Top 5 airlines serving from Luxembourg to South Carolina
Scores according to KAYAK customer reviews7.8
LufthansaOverall score based on 29470 reviews
8.0Boarding
7.7Comfort
8.4Crew
7.6Entertainment
7.5Food
Airline reviews
Pros: "Kayak would not allow me to change the ticket - referred me to FlyUs. Horrible customer service. I needed to return on Sat Jun 15 not Sun Jun 16. Would not give refund (i agreed to that when buying) but would not refund the tax, which i feel legally they have to do."
Cons: "Won't be using FlyUs or Kayak again for future purchases. Will go to the airlines directly. Too much red tape and horrible customer service for me to do this anymore. I fly a lot and have over 20,000 miles with Kayak, but those days are over."
Pros: "Kayak would not allow me to change the ticket - referred me to FlyUs. Horrible customer service. I needed to return on Sat Jun 15 not Sun Jun 16. Would not give refund (i agreed to that when buying) but would not refund the tax, which i feel legally they have to do."
Cons: "Won't be using FlyUs or Kayak again for future purchases. Will go to the airlines directly. Too much red tape and horrible customer service for me to do this anymore. I fly a lot and have over 20,000 miles with Kayak, but those days are over."
Pros: "Kind and attentive crew, surprisingly comfortable seats with more legroom than I expected, even in basic economy, a ton of overhead storage."
Pros: "Good. Thanks."
Pros: "The crew was very accommodating. Entertainment was good."
Cons: "I wasn't aware beforehand that I could request a dairy free meal."
Pros: "Very attentive flight attendants. Two meals served and liquid refreshments offerred multiple times. Entertainment options were great! And patient fellow passengers who listened to a kid scream for most of 9 hours."
Cons: "Paid for Wifi. Marginal performance at best."
Pros: "We purchased seats with extra legroom and it was very, very much worth it. My husband is 6 foot four and he was able to stretch out his legs comfortably. Seats are not uncomfortable, which is different from some airlines we’ve been on, and we really like the adjustable headrest where the sides can be flipped up to keep your head from rolling around while snoozing. We like that the silverware is actually metal instead of plastic!"
Cons: "The screen that folded out of the armrest was so small that watching a movie on it gave us a headache. The furst meal/lunch was so-so. Personally I would prefer a mixed fresh salad with a little bit of ham or chicken on top instead of the attempt at a hot mushy entree. The second meal/dinner was Similar to a hot pocket. The bread and the filling was pretty tasteless. Why not just have a healthy fruit bowl? Would have liked to see some English language reading material in the seat back pocket – it appeared to be only German language. Alternatively, it would be great if the flight attendants could offer non-German language reading materials upon request."
Pros: "Overall, a good flight, slightly earlier than schedule, well informed by the pilot"
Cons: "The food was not up to par for Lufthansa (plane food). The choice was barbecue chicken or vegetarian pizza. I asked for vegetarian pizza. Not sure what I had, as it did not taste like BBQ chicken, and it did not look like the food my neighbor had (which looked like 2 mini pizzas). I chose not to complain about my food. It appeared passengers were keeping the cabin crew very busy. By taste, I could not tell what it was and I could only eat half. Not usual for Lufthansa food."
Pros: "The facilities were really great!"
Cons: "The food - it was in VERY small quantity"
Pros: "Hospitality and attitude of crew Food"
Cons: "Cramped economy seats including leg space"
Pros: "the service with lufthansa is great. I always enjoy my flight with lufthansa"
Pros: "Responsive and kind crew"
Cons: "Always need more room without extra cost. Why have classes of passengers? Why not spread the space equally and allow all to be comfortable on international flights? All tickets one price?"
Pros: "Loved the service both flying to and from Europe. Enjoyed the free inflight entertainment, blanket and pillow, and meals/snacks we were given."
Cons: "Again the ease of getting boarding passes for all travelers."
Pros: "Crew was excellent."
Cons: "Lots of entertainment options but most were pretty dated and stale"
Pros: "Great, polite, and well dressed flight attendants. All flight attendants treated us with care, they were kind, and provided exceptional service."
Pros: "on time Family Check in that the flight was not booked out"
Cons: "There were 7 families each with multiple young children who screamed and misbehaved the whole trip. After complaining, the staff did nothing. Bad trip!"
Pros: "The boarding procedure was fast and efficient. There was almost no waiting in line and the crew got the plane ready in minutes. Entertainment and food on the flight were both pretty good."
Cons: "Seats were not too comfortable. For long flights like this one, they could really use a bit wider and softer seats."
Pros: "Good choice of movies."
Cons: "The tightness of the seat arrangement when the row ahead reclined is extremely awkward. We are not large people but getting over the aisle armrest was very difficult to maneuver to avoid injury (falling). The security in Munich was upsetting in that one man yelled at me , "Get it out! Get it out! Get it out! because I put my electronics in one of the bins before my husband. I was confused as to what I had supposedly done and I said, "This is my husband" (who was removing his shoes) and this man's reply was "I didn't know that". We were not trying to cause trouble and we cannot understand why he had to yell."
Pros: "Excellent service as you would expect from Lufthansa. Seating comfortable as well."
Cons: "No ice cream - they have switched to pizza or hot dog before you land."
Cons: "N/A"
Pros: "flights were on time"
Cons: "food quality can be improved"
Pros: "We enjoyed everything about our Lufthansa experience. Crew and flight attendants were very kind and attentive throughout the entire flight. On both of our international flights my wife and I had 4 seats to ourselves, which allowed us to stretch out much more comfortably. Flights were on time, landings smooth, online entertainment worked great, food was delicious, and the service outstanding."
Cons: "nothing"
Pros: "Clean plane, efficient and professional crew"
Cons: "Food"
Pros: "Service, food, on time, everything that counts was in place."
Cons: "Departure time go to plane was worst because there were not jetway. So people were with carry on to downstairs to reach the plane was very difficult and more difficult for with the baby passengers , elder lady, ...."
Pros: "Service was outstanding. Very polite and prompt."
Pros: "I like flying with Lufthansa. It is one of the best airlines to fly with but a bit pricey."
Cons: "The food was not good at all. For a flight that cost so much, the food could be better."
Pros: "Borading Flights on time Crew Confort was just ok."
Cons: "Food. Very bad. Tasteless. And not much food provided. Emirates have more dishes and many servings. ENtertainment: Not many regiional movies. Overall movies are very few."
Pros: "Very organized"
Pros: "Everyone are friendly thank you"
Pros: "The crew were friendly, respknisbe and professional, while the food was tasty. We were on time and kept well informed along the way. The movie selection was good and the touch screens were some of the best in terms of image quality and responsiveness I've seen aboard a plane."
Cons: "Space and comfort. Lufthansa is joining too many airlines in figuring out the exact minimal space a human needs to be able to be seems hurtling through the air. This leads to cramped, tight spaces with little to no freedom to shift your body. Because of this limited space, seats can only recline so far and leave one uncomfortable, though that angle is enough to create even less space for the person behind you or for you, when faced with a reclining front neighbor. So, minimal benefit of minimal recline and maximum discomfort caused for that minimal gain."
Pros: "Very quiet flight, almost in time"
Cons: "I was ask to change seats twice so a family could sit together ( not a problem) but because of the change i was in row 41 and had no more selection on food (already by row 36 they only had pasta). Drinks were slow and we were almost done with lunch by the time the cart came."
Pros: "Flight was on time. Boarding was efficient"
Cons: "Food and beverages were pretty stingy"
Pros: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Cons: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."
Pros: "The crew was working hard, most were extremely nice and helpful. Their service was excellent. I enjoyed the food and drinks. The plane was clean and looked well-maintained. Most of the flight was smooth."
Cons: "Flight from Munich to Charlotte: I do not fly that frequently (just only about 1 or 2 times per year - usually with Lufthansa) so I had no idea that as an Economy class passenger I cannot use the Business class bathroom. I admit my mistake for violating this etiquette. There was no line formed so I just used it, but as I was leaving the toilet a stewardess grabbed my arm and sternly made me aware of my trespassing. She was very professional and I believe it was not her intention; however, she made me feel very stupid for not realizing that the Business class toiled is for the Business class customers only. Don't get me wrong, if I paid premium for my fare I would probably expect less crowded toilets too. In my opinion, this unwritten rule should be made more explicit to the Economy class passengers, as nobody likes to feel embarrassed by mistakenly wandering into an exclusive club they don't belong to. I know there are separating curtains, but they were open. I saw a line forming in the Economy section so my next instinct was to go a different direction, which led me to the Business section. I really needed to use the bathroom, so I did not think of the proper etiquette at the moment."
Pros: "Over the length of the 9.5 hour flight, my time in the Economy class was that the crew were professional, courteous and especially helpful. There is a magnitude of difference between the attitude and professionalism of this airline over any American airline I have flown. In the future, Lufthansa will be my first consideration."
Pros: "The pilots"
Cons: "It was a bit hot in the salon. Food was average. Flight intendants were not very attentive. My neighbor was waiting for about 20 min to get someone picked up her empty glass. Entertainment: there was no Russian language."
Pros: "This flight from Munich to Charlotte was operated by Lufthansa. To my surprise (and a little help from a friend) I was upgraded to business class. does not get much better than that !!"
Cons: "I had problem with my ears - they were stopped and were hurting me badly. I approached first stewardess, she was very unpleasant and she told me that I had to go to the back of the plane, the one in the back of the plane was unpleasant too, she told me she was out of nose drops, did not offer me any additional assistance and told me I better consider not traveling if I have ear problem. Very poor service."
Pros: "Once we connected, with the help of our escort, the flight was wonderful. I had an aisle seat due to the coach section and the very small leg room, but service, professionalism, comfort (aisle seat!) was perfect."
Cons: "More leg room in coach. If you are tall at all, it is really uncomfortable. I am 5'8' and, on the out trip to Germany from Charlotte, I almost lost it with the lack of leg room and claustrophobia......."
Pros: "Very professional, attentive, friendly flight attendants, clean aircraft (even the restrooms), surprisingly good food. I appreciate the complimentary wine, beer and after meal cordials. Boarding was quick, easy and on time."
Cons: "Economy seat room feels even smaller which, I guess, is to be expected. My husband is 6'2' and his knees touched the seat in front of him. When the person in front leans their seat back it is very claustrophobic. Over all an excellent flight though."
Pros: "Well organized and in time"
Pros: "Loved the personal TV screen, meals, friendly service, competitive pricing, arriving even earlier than scheduled, on time departures."
Cons: "I wished the blankets were warmer. Maybe a fleece. I was cold part way through the flight, even with the blanket provided."
Pros: "Again the friendly crew."
Cons: "The snack at dinner. A simple sandwich would be better instead of the heated pizza and large sandwich they did give."
Pros: "Flight was only about 60% full. Wine was offered with each beverage pass....also cognac offered after dinner. Plane was newer,comfortable. Lots of legroom in our "more legroom" upgraded seat. Departed on time and arrived early."
Cons: "Goulash meal meat was gristle and inedible. Other food was O.K."
Pros: "We try to fly Lufthansa when we go to Europe (2x a year). This trip we upgraded to more leg room in economy and what a difference! Everything else was the same, which has always been excellent. Munich Airport has great food and shopping. Lufthansa's service is truly impeccable, the airline staff were constantly walking up and down the aisles offering food and drink and comfort. Great end to a three week trip in Italy, Croatia, Slovenia and of course Germany!"
Pros: "Service, timeliness and new aircraft"
Cons: "Everything was excellent"
Pros: "The efficiency and professionalism was impressive."
Cons: "The temperature on the flight was uncomfortanly warm. the Airbus planes do not have individual air jets at each seat which is a desirable feature. Therefore, the environment felt stuffy. It would also have been nice to have refills on coffe and hot tea, however, no one checked back with us after round one. The bathroom floor should also have been cleaned more frequently."
Pros: "Every trip i took was the same. Just wonderful. They even gave me a free pen to fill out my paperwork."
Pros: "Very good staff and service"
Cons: "Seating"
Flight attendants were fantastic. Seemed to always be smiling. Came through just enough to check in. Very pleasant trip -- seats were comfortable especially for a nearly 9 hour flight!
We paid for business class, our boarding pass said business class. There was no business class and the male diligent attendant was exceedingly rude.
My flight was delayed. They rebooked my ticket by flying to Bergen to Oslo, Oslo to Copenhagen then Copenhagen to SFO. Once I got to Oslo, the flight was delayed again going to Copenhagen. By the time, I got to Copenhagen, my flight to SFO was already boarding. I had to run one mile from terminal A to terminal E and was stuck in customs because of the long line. The good thing is that half of the passenger for the SFO flight were also stuck in the custom line with me so the plane had to wait for all of us.
Excellent food.
Same thing. Extra 5hours and minus food
Pros: "Crew was great. Flight was clean."
Cons: "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."
Pros: "Crew was very friendly and helpful. Entertainment had plenty of choices."
Cons: "The seats were very hard. It was very uncomfortable sitting that long I’m those seats"
Cons: "Last minute change of boarding gate led to a dash across the airport!"
Cons: "Seats are too small in economy to be comfortable. Boarding was unclear and confusing, mainly because I didn't have a boarding group on my boarding pass."
Cons: ""sporty" landing in Washington :)"
Pros: "Plenty of room on this flight. The plane was about half full."
Cons: "Everyone's breakfast was supposed to be an "egg and bacon" flavored wrap of some sort, but there was absolutely no egg or bacon flavor associated with it. The flavor of bacon is very distinctive. This thing's flavor and texture suggested some sort of very tasteless doughy material, with certainly nothing tasting like egg or bacon inside of it. Ugh."
Cons: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."
Cons: "We could not order vegetarian, so arrived hungry."
Pros: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Cons: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"
Cons: "The flight was more than one hour delayed."
Cons: "late. support afterwards was awful."
Pros: "The travel magazine was excellent. Flight attendant wasn't rude, but I didn't find him friendly or welcoming. He gave tea/coffee and water to both of the men sitting with me but not me even though I asked for it. One of the men gave me his water and told the attendant I had asked for one."
Pros: "Great flight, friendly crew, good food, entertainment was ok"
Cons: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"
Pros: "The food and service were great!"
Pros: "The service is nice, people are friendly, and good environment at airport!"
Cons: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."
Cons: "Service was poor and seats were uncomfortable. There were only 4 flight attendants for the entire flight. It took over an hour for our food to be served after we received our drinks. The food was not good at all. The movie options were not the best either. Also, it was so hot during the entire flight especially once we landed and taxied for 30 minutes. I flew SAS to Europe and really enjoyed my flight but this experience makes me never want to fly SAS again!"
Pros: "Power in the seats!"
Cons: "That plane was so hot!"
Pros: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"
Pros: "They did what they could..."
Cons: "Delay change of tire. Missed next flight Frankfurt- Dallas."
Pros: "The seat are different from any other airplane I've traveled with the way the recline make a tremendous difference in the comfort."
Cons: "Cheap airline, entertainment system failure, paying for soft drinks?????? Food was an absolute disaster on one flight and no food service at all on the second flight. Abysmal service on both legs. Call for further details."
Pros: "Just everything. On time, good service, relaxing flight. What else...?"
Pros: "Nothing"
Cons: "Got delayed 13-hours in an airport with no SAS staff present to communicate anything to all of the passengers. We were not accommodated with hotel vouchers or provided with alternative travel options to our final destinations and missed flights. SAS did not cancel the flight after the first 4-hours of delay which is illegal by EU Standards. None of us were able to leave the airport as we were not told any information about potential flight departure times and it would have been $2000 to re-book with a different airline. No answers were given by SAS over the phone and their staff seemed unaware of any problems."
Pros: "service was good"
Cons: "The plane was full. Sets in economy were very small."
Pros: "Front of the plane was business level service - back more like low cost. But the same staff numbers as low cost."
Cons: "Boarding very slow. Staff a bit inattentive"
Pros: "Timely or even earlier arrival. Generally, very good experience"
Cons: "NA"
Pros: "we landed 20 minutes before schedule"
Pros: "Smooth flight with friendly crew"
Cons: "Small plane"
Pros: "Fast bording. All good, no problems."
Cons: "Online check-in with just 24h before the flight. Can be a problem if you are travelling"
Pros: "Flight was not full so there was plenty of room."
Pros: "The food, the comfortable seats, boarding."
Cons: "The entertainment options, very few movies, limited kinds of music"
Pros: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Cons: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."
Cons: "Entertainment systems were not working for many of us."
Cons: "I was charged 500 DKK (about $80) to check a single suitcase. I was assuming an allowance of one bag on an international flight - I guess I should have read the fine print. What was most annoying though is the fact that the bag didn't even make it to destination (on a direct flight, this is hard to accept)."
Pros: "Everyone was friendly and helpful."
Cons: "Would have liked more options for Movies."
Cons: "I asked for a second glass of water and the flight attendant told me I had to buy a bottle. Also, the flight departed one hour late."
Pros: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Cons: "wifi - never worked"
Cons: "Crew unfriendly"
Cons: "sas online seat selection and checkin, computer crashed"
Pros: "Crew was super sweet!"
Cons: "Food"
Pros: "Boarded in a downpour, crew got us on board quickly through a rear door. Unfortunately, weather caused a significant delay, but who can control the weather? :-)"
Cons: "After purchasing ticket in December 2015, was placed on stand-by when arriving in Hamburg."
Pros: "Flight timeliness and crew."
Cons: "1st class could not board because that area was not cleaned"
Pros: "New seats and entertainment consoles. Smooth flight."
Cons: "The food!"
Cons: "Crew at check-in at ARN extremely unhelpful. Got conflicting advice on how to check in my back pack. The whole chaos resulted in the fact that my back pack never arrived in CPH. Nobody helped me much at CPH airport as well. I had to personally go to CPH airport to pick up my luggage the next day. No compensation was offered. I was really disturbed."
Folks never want to sit readily when others are boarding.
Boarding was two-step, checkin then wait then enter the aircraft. Aircraft was very old, seats worn and even ripped. No entertainment. Feed was very basic - a warm sandwich in a plastic wrap… crew was ok, a bit cold and stern but otherwise polite
The gate crew in Paris was HORRIBLE. I purchased a Premium Economy seat and was "involuntarily downgraded" to regular economy, splitting up my family. There was no apology and they were very rude. And then they subjected me to an additional security check. When I asked about a refund for the difference, they simply said, "check with the ticket agent in LA when you get there." But due to flight delays, we didn't get to the ticket counter until 11 p.m. and they couldn't help me. The flight crew was astonished this had happened, and they tried to be helpful. But the whole experience was pretty lousy.
beware of tight connections at CDG... big airport , bussing from the plane is time consuming...
Last minute gate change at Charles de Gaulle, required me to walk further to alternate gate for my flight to Punta Cana.
Check-in was TERRIBLE !!! The AF staff was mostly clueless and not helpful, and the procedures in place were outdated.
We got there
Pros: "El entretenimiento"
Cons: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Cons: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Pros: "Good selection of movies."
Cons: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."
Cons: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Cons: "Advertised October Pink products but did not have them for breast cancer support"
Cons: "New variety of food"
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Pros: "Check in agent extremely helpful and friendly."
Cons: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."
Pros: "Excellent service"
Cons: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Pros: "Entire trip was easy and comfortable."
Pros: "Amazing crews!"
Cons: "N/A"
Cons: "Check in process running smoothly and better announcement of gate change"
Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."
Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Pros: "The crew"
Cons: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Pros: "Extremely hot the plane"
Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Pros: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Cons: "The seat padding is rather thin."
Pros: "Good selection of movies"
Pros: "Flight attendants were very nice"
Cons: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Pros: "Boarding this large plane went relatively quickly and orderly."
Cons: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Pros: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Pros: "What’s not to like!"
Pros: "Seat comfort in business class Professional and friendly crew"
Cons: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"
Pros: "Good boarding procedure."
Cons: "Nothing much to add for a short journey."
Cons: "Air France lost my luggage and they can't find it in the computer system."
Pros: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
Pros: "It was a 30min flight not much to say The crew on the ground really took care of us"
Cons: "Na"
Pros: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Cons: "."
Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."
Pros: "Lovely crew, clean toilets"
Cons: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Pros: "The boarding process was smooth and the crew friendly. Flight ran on time."
Cons: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Pros: "Free drinks and snack!"
Cons: "Nothing"
Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Pros: "Panamá airport is a disaster, unorganized and dirty"
Cons: "Panamá airport"
Pros: "Crew are efficient and friendly."
Cons: "Very small plane."
Pros: "quick flight 10 min ahead schedule"
Pros: "The food, the facilities, the seat, everything."
Pros: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Cons: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."
Cons: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."
We had confirmed flight, but my partner was put on standby, leaving us uncomfortable and worried that we wouldn't get on the flight. It was a most unpleasant experience, until at the last minute, he got a seat. The final small meal, which was served very late and was described as pizza, was inedible. I heard numerous passengers remarking about this choice.
My first time traveling overseas and enjoyed every minute of it! The only thing I wish I had more of was space for my legs. Otherwise, the crew was great, food was good and entertainment was great for a long flight! Can’t wait to book another trip soon.
I liked that the crew were communicative throughout the flight without over interrupting. They were also polite and helpful with stowing overhead luggage. Certain food options were no longer available for service towards the back of the plane.
Great crew, very comfortable aircraft. No in-flight entertainment but for short flights it’s not needed. Only not excellent because of a 30 minute delay
Cons: "Everything needed to have been better, especially communication. I wasn't informed flight time changed, then wasn't informed UK rules wouldn't allow me to fly to USA via London until I gotvyo airport. Was rerouted on another airline and won't get home until 48 hours than originally scheduled. And not even a luncheon voucher less yet a hotel room for my overnight transit stay on new flight."
Pros: "Seating was comfortable though a tad bit cramped."
Cons: "Window was dirty from someone touching it on a previous flight. Cannot wear headphones during takeoff or landing was an inconvenience. Cabin crew made sure all passengers were held tightly to their rules but then got themselves a coffee and chatted up front the majority of the time. (Only an hour trip, so no beverages or snacks for us)"
Pros: "No and no."
Cons: "Very crowded in.club class. Way lower standard for business class as compared to the other airlines."
Pros: "Short flight"
Pros: "I got back to London ahead of schedule, which was nice"
Cons: "The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?"
Pros: "Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience."
Cons: "The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments"
Pros: "Breakfast was great, quick loading , great staff ,leg room was much better for my 6’1” husband with a knee replacement."
Cons: "Due to my husband’s knee replacement, he is always taken to another area to be searched and checked while his wallet and all of his valuables ate left on the conveyer belt unattended and could be stolen by anyone. I grabbed his stuff but they didn’t know who I was. They need a more secure policy."
Cons: "Due to flight delay, I had to skip dinner. If could have been nice to supply light meal in case of major delay resulting landing after time when most restaurants closes..."
Pros: "The crew was great."
Cons: "Seet could be more comfortable."
Pros: "The crew was friendly and accomodating but we received wrong information about our rebooking arrangemenets. Because we missed our connecting flight we had to spend 1 night in London without our bags and belongins for a change of clothes. We were given some toiletries and t-shirt and dinner."
Cons: "We were told to pick up our luggage at the carousel but in fact, our luggage was placed in storage, near the terminal we would fly out of the next morning. We waited a long time to pick up luggage that never came out because of lack of communication."
Pros: "Good crew, friendly and plane was spacious and well equipped"
Cons: "Boarding and waiting to exit the plane were both very delayed"
Cons: "Could you refund me 50.00 as your price included bag price but when directed to book I had to add on bags for a further 50.00 and because of this they wouldn’t let me get on an earlier flight on my return sueevans999@hotmail.com or 07799411994 for response"
Pros: "Nice crew Good food Good landing and no uncomfortable turbulence"
Cons: "Personal tv didnt work for majority of flight and when it did there was no audio (update technology ASAP)"
Pros: "Food was excellent"
Cons: "Seats and seat configuration"
Cons: "No food available on flight in business class. Kitchen breakdown"
Pros: "Nice efficient crew"
Cons: "Announcements on plane very loud sometimes"
Pros: "Food and service"
Cons: "None"
Cons: "Seat space too cramped"
Pros: "Everything was okay, except....."
Cons: "I was not happy with the ground staff in Mumbai, for not sending my baggage directly to Toronto, which was my last stop. I had to go through the whole process of checking in again in Montreal, where I could have missed my connecting flight to Toronto. I think your BA staff in Mumbai should be trained better, thanks."
Pros: "Full flight, but still excellent courteous service from all members of staff."
Pros: "Staff on ground and on plane was super friendly. Thanks for the pleasant flight!"
Cons: "It would be great if at least cold beverages were included in the ticket price - would make the flight experience more welcoming."
Cons: "Food look and taste like cat food"
Cons: "I never actually was able to go because British airways canceled my flight the morning of."
Pros: "As always very police cabin personal and the flight was on time."
Cons: "The BA flights I flew on were not new. Lie flat seat is not Best in the class. The movie collection is not uptodate. British airways in flight service levels are relatively inferior quality. The cabin and toilets were not spick-and-span. Toilets were not kept clean from time to time. The toileterries provided are not high in desirability quotient and can be improved in at least one leg of the international flights."
Pros: "Cordial and helpful crew members. Food was excellent."
Cons: "entertainment was not functioning through out the flight."
Pros: "Checkin was effortless. Seats were comfortable and there was plenty of overhead storage so nothing under the seat but my feet. I didn't use the online entertainment as I had my kindle with me but my daughter said hers was good with a lot of choices. Food a bit too spicy for me but everyone else seemed to love it and I'm very picky and plain with what I eat. Loved the foot rests on the seats. Can;t complain. I'd use them again."
Cons: "the food but that is just my pickiness."
Pros: "I loved the hot towel svc, the food and beverage svc. Flight attendants very attentive."
Pros: "Plane had a bit more legroom than others I've been on recently. That was a pleasant surprise"
Cons: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."
Cons: "No complaints"
Pros: "The crew was very friendly, gracious and helpful. Adequate space for my knees."
Cons: "I was in the middle seat, but surprisingly didn't feel too squished on this relatively short flight. I don't remember receiving food which means that it was neither good nor bad enough for me to think about it."
Pros: "Flew London to Luxembourg. The menu had a good selection of (cheap!) food. I ordered a sandwich which was surprisingly delicious. Crew was helpful and attentive. No entertainment, but a moving map was provided."
Cons: "No food was provided for free in economy class although we were flying during a typical meal time (11-1:30) American debit card didn't work paying for food, but credit card did"
Pros: "The cabin crew were excellent."
Cons: "Almost everything else! The entertainment system had screens that were the size of postage stamps - and bragged that there were 375 selections. Compare with Emirates, a screen 10x the size, much higher quality, and over 3500 selections. The seats had little padding - a mediocre experience from an airline that should be able to do better."
Pros: "Staff was very friendly both on board and at check in."
Cons: "No beverage service for free. Even a tea. Paid for seat even when I checked in 24 hours before the flight no airline charges a fee once it's check in time for a regular seat and luggage was also more expensive at $45 usually $25. I also arrived early and wanted to get on the earlier flight where here was room but they did not accommodate for free would have been $500 more"
Pros: "Friendly gate staff and crew, new and comfortable plane, and early arrival."
Cons: "I WANT TO CAHNGE TIME OF FLIGHT. BRITISH ASKED TO HIGT PAYMENT. IN THIS AMOUNT I CAN BUY TWO TIKETS IN LOW COAST COMPANY AND I HAVE ENOUTH MONEY TO BUY FOOD. PERSON THAT BUY TIKET FROM THE SITE CAN'T CHOISE A SITE AND ITS COME AUTOMATIC WITHOUT TO CAHNGE/"
Pros: "Service, comfort"
Cons: "They lost my bag due to flying a 3rd party "Vueling" and did not add my FF# and would not do it at the airport so now I have to sort through online pages and phone queues to do something that definitely should have been feasible and included at airport (I added it on my outbound flight but because of this 3rd party being the originating operator of my return flight it was not included on my return)."
Pros: "Got lucky and flew in a 777-300ER, very good flight experience overall."
Cons: "Perhaps a savory snack towards the arrival would have been better."
Cons: "My connecting flight was late, and I missed this flight."
Pros: "Frequent beverage service and decent food. My wife and I enjoyed catching up on several movies that we otherwise had ignored."
Cons: "Heathrow Airport is a horrible mess. It seems our soft shell carry-on luggage that fit fine above us on our previous British airways flight was now too large and had to be check. This bothered me greatly as multiple individuals with hard shell carry-on luggage rolled by without so much as a word. It appeared that whomever decided the seating arrangements was drunk. All of our previous flights my wife and I were seated next to each other. This flight we were seated in two different rows. After several trades (I think four) we were able to sit next to each other. I had attempted 24 hours prior to the flight to select our seats but was unable to do this without paying $50."
Pros: "I landed in San Diego"
Cons: "The seat was so small if I dropped something there was no way I could pick it up off the floor. I had to hold my arms in front of me because with an adult beside me there was no way both our arms could rest at the same time. I think if seating in coach gets any smaller you'll have to give disclaimers that only children should consider coach seats as suitable."
Pros: "Got to the destination safely."
Cons: "Last minute gate changes made a rush to board."
Pros: "The flight was great."
Cons: "London/Heathrow arrivals had us going to gate A and through all the security and then we found after going through the security check (1 hr) we saw that the gate for Flight to Venice was B gates. We are not young people, but we aren't ignorant of travel. There was a lot of running around on our part with a lot of undue stress, when we didn't have to leave the E gates at all. There were no gate assignments posted when we landed until 30 minutes out while we were running back to E gates. There is no excuse for that, except we didn't know til the last minute where we were supposed to go after asking 2 people. Why the second check for security after the states on connecting flights? Is this new?"
Pros: "Nothing"
Cons: "It was not British Airways but Aer Lingus !!"
Pros: "The service was excellent!"
Pros: "Comfortable seats. Movies were good."
Cons: "One stewardess was rather rude. People on either side of me noticed how rude she was to me."
Pros: "Easy boarding. The pilot landed smoothly and on time."
Cons: "Clean the planes better"
Pros: "Let hour late, landed on time in Charlotte"
Cons: "More leg room and more shoulder room."
Cons: "Although in first class, the service was subpar. The attendant did not smile, told me to look in the magazine when I asked if there were any dishes without cheese . She left an empty glass on my tray for the entire flight!"
Cons: "The economy seat do not accommodate anyone over 6 feet tall. I'm 6'5" and was cramped, sore and uncomfortable the entire way"
Pros: "Smooth flight overall, no major issues"
Cons: "Older plane, limited entertainment options"
Pros: "Once on board, everything was great."
Cons: "The gate was crowded, and it was difficult to hear gate announcements. Everyone was confused unless they'd been there before. The gate assignment is confusing to everyone considering you go through the same door."
Cons: "They skipped me for drinks"
Pros: "Great service from the tiny crew. No issues with boarding, either."
Cons: "Regional jets are so tiny those with small carry-ons are still forced to check their baggage at the gate. How about a larger jet, folks?"
Pros: "I loved how smooth the flight was"
Pros: "Nothing about United is good."
Cons: "They were late and then they were later with no explanation. The crew was rude and doesn’t understand customer service. This is what you get when you use regional airlines. I flew 240,000 miles commercially last year and did not use United on any trip."
Pros: "Left on time and arrived early. Crew was great."
Cons: "My luggage didn't arrive with the flight and UA doesn't seem to know where it is."
Pros: "Friendly crew, smooth flight"
Cons: "Snacks are never good. No TV."
Pros: "2 sear rows so no middle seat"
Cons: "Late departure"
Pros: "This flight was not full at all. I had the entire row to myself and laid down to sleep the entire time."
Cons: "N/a"
Pros: "everything was on time and no one got kicked off of the flight!"
Pros: "Attendants were great"
Cons: "Needle point lady sitting next to me used more room than I'd would've liked. The upgrade wasn't much of an upgrade, guess I'll have to see what aircraft I'm on before I pay the extra for little comfort."
Pros: "Upgraded to 1st class for balancing purposes; flight attendants really friendly and professional"
Cons: "Flight movie didn't work"
Cons: "The flight was canceled and was given another longer flight and had to pay for the luggage twice. Totally disappointed."
Pros: "Nothing"
Cons: "United delayed my flight so I physically couldn't make the next plane, furthermore they didn't compensate my expenses from my extended airport stay which was 12 hours"
Cons: "Our flight was canceled, we were then placed on another flight and when we got to the gate that flight had been cancelled also!"
Pros: "When we finally landed after hours of delays"
Cons: "Absolutely everything about my United experience. The delays weren't communicated well, we sat on the runway for about an hour and the AC didn't come on for about 20 minutes. I'll never fly United again. My flight from CLT was supposed to take off at 3:30pm and we didn't take off until 10:30pm. Never again."
Pros: "Not very many people on plane so we were able to space out more."
Pros: "Left on time and landed early"
Cons: "N/a"
Pros: "It was the worse. She is 80 years old. Had wheelchair assistant and the person who take care of her did no have idea where she was flying,"
Cons: "Thanks god after 5 hours one of the crew helped her to sit on the right area to take the flight to Charllote and contacted me ."
Cons: "back of lane smelled like lavatory - ugh"
Pros: "Roomy space. Nice staff"
Cons: "N/a"
Cons: "Severe delays"
Pros: "At the gate while we were waiting for 3 hours the United Crew brought out snacks for us to have for free because of the wait."
Cons: "We were delayed 3 hours, and didn't get in until 2:00am"
Pros: "I was fine"
Cons: "Nothing"
Pros: "space"
Cons: "boarding zones were off"
Pros: "On time"
Pros: "Everything was fine except I barely made the flight in Chicago.when arriving in Charlotte I had to wait about 10 or 15 minutes for a wheel chair to get off the plane."
Cons: "Having to wait on a wheelchair so long in Chicago I almost missed my flight and having to wait so long for a wheelchair when I arrived in Charlotte."
Pros: "Everything was great"
Cons: "I didn't get my luggage. Had to go to baggage claim to report it missing and still don't have it. It was not transferred when they had to re-route my flight. I waited for almost an hour watching for it. I was told that it was still in Chicago."
Pros: "Professional and timely"
Pros: "Great service"
Cons: "Waiting an hour to take off"
Pros: "I was given TSA precheck which was great."
Cons: "I didn't get the seat I selected, rather the very last row next to the toilet. not the fault of United but hit terrible turbulence."
Cons: "There were a lot of children on the flight."
Pros: "Crew pleasant."
Cons: "Tight space and no food to speak of."
Pros: "Most things"
Cons: "Some things"
Pros: "Nothing"
Cons: "We waited all evening for a flight that kept being changed and then finally canceled. We were given several reasons from bad weather, mechanical problems, and crew out of hours. We should hv been transferred to another plane sooner without having to stay overnight with no change of clothes or personal items."
Pros: "The crew was awesome and the flight wasn't bad at all"
Cons: "It was suggested that I didn't bring my carry on with me so I left it to be voluntarily checked and it came back ripped"
Pros: "Nice clean plane, very friendly and helpful crew."
Cons: "The hour delay."
Pros: "Nothing"
Cons: "Everything"
Pros: "The flight ran ahead of schedule and the crew was polite and efficient."
Cons: "The flight attendant woke me up to ask if I wanted a drink."
Cons: "Service is not what it used to be!"
Pros: "Friendly helpful courteous"
Cons: "Nothing"
Pros: "Nothing"
Cons: "First, when I got to the booth AFTER checking in, they told me that there isn't any more seats on the flight. The attendant proceeded to tell me "just go to JFK and see what happens" obviously I was furious. United will be lucky if I ever fly on them again"
Pros: "The flight attendants were very pleasant."
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