Daily cleaning, installation of cabin HEPA filters on flights from Luxembourg to Indiana
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Indiana.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Indiana is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Indiana with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Indiana up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I appreciate that Delta chooses customer safety over profit by not packing flights and continuing to social distance."
Pros: "Felt safe and sanitary"
Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."
Cons: "Flight delayed for 2 hours"
Pros: "Exit row seating for no extra charge"
Cons: "Seat mate not friendly"
Pros: "Very fast and efficient boarding process. We began moving right when they closed the door. Smooth flight, friendly attendants."
Cons: "Stop charging $2 for headphones lol"
Pros: "Great crew, great entertainment, came in early"
Cons: "Connection at Schiphol often tricky;"
Pros: "Crew lady serving back of plane was very sweet and I enjoyed her serving us"
Cons: "Bathrooms were filthy, tray tables were sticky Seats were sunken in and uncomfortable Noisy air vent No entertainment system"
Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."
Cons: "Couldn’t hear boarding announcements. Lots of boarding confusion"
Cons: "Change the movies more ofti"
Pros: "Didn’t like security. They were rude"
Pros: "The crew was very good. So was the food."
Cons: "The flight was 1 hour delayed"
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "The snack between two meals"
Cons: "The main dish of meal, Tooth brush"
Cons: "First delay notification: 1 hour 20 minutes 1 hour later, Second delay notification: 3 hours 15 minutes 2 hours later: Third delay notification: 3 hour 50 minutes Fourth delay notification: 4 hours 25 minutes Fifth delay notification: 4 hour 32 minutes No explanation for reason. Last time flying Delta."
Pros: "Helpful staff"
Cons: "I didn’t have anything negative to report regarding this flight."
Pros: "Decent service"
Cons: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."
Cons: "The food was just ok."
Pros: "Quick flight"
Cons: "Delayed and then arrived at airport and sat on tarmac for too long waiting for clearance to go to gate"
Cons: "I understand Mother Nature causes issues tkayakhat no one can control but when I'm receiving updates from the 3rd party travel app that isn't the airline before receiving any information directly from the airline via the gate agent or Deltas travel app and the gate agent not being able to verify the 3rd party travel app something is wrong."
Cons: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("
Pros: "Getting off the flight was the best!"
Cons: "The persons who barfed and delayed take off was a not great. Cramped"
Pros: "I liked booking/purchasing my ticket on Kayak on June 3rd."
Cons: "I did not like arriving for my 4:50 PM EST flight at 4:10 PM EST and being told there is no way I can make my flight. The crew at CVG’s Delta desk is incredibly uninspiring and not helpful at all. A lot can be done in 40 minutes and they made little to no effort helping me make my flight or to get me on another flight on 6/13 that would get me home to Colorado Springs the same day."
Pros: "During some bad weather the pilots chose to go into a holding pattern to wait for a thunderstorm to leave the field. Thanks for considering our safety. The entire crew was awesome."
Cons: "Why do the airliine attendants make sure all of our seat belts are fastened before they give us a safety briefing to demonstrate how to buckle our seat belts?"
Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."
Cons: "Delta is terrible!!! $100 extra for everything!!! Terrible!!"
Pros: "Cody was such a great flight attendant. We weren’t seated with our kids and he helped us switch seats. He was so help and just sincerely nice. Really great person to represent your brand."
Pros: "The movies were great and the boarding was more streamlined.the plane was clean and in good condition."
Cons: "The seats are getting smaller and more cramped. There still better then American but ugh. Delta's is stingy with their snacks unlike Southwest gives you two or three without even asking you have to beg for two from Delta and they act like it's breaking rules"
Pros: "Generally everything went smoothly on this leg of my trip."
Pros: "What an easy flight. Run very well!"
Cons: "The crew seemed a bit tired, but it’s the season"
Pros: "The flight was practically empty!"
Cons: "Paid for comfort, Delta offered free drinks to everyone. Unfortunately though the flight attendant did not bring us the alcohol we ordered and mixed 3 different kinds of whiskey into two glasses! We always are given our bottles separate from the mixer. Oh well. Did to being in so late it took us an hour to get a cab in Detroit."
Pros: "Good flight crew"
Cons: "Flight was delayed with no explanation."
Pros: "Row 40 was uncomfortable due to inability of seat adjustments."
Cons: "Couldn't adjust seat"
Pros: "everything except in flight internet."
Cons: "Gogoinflight hasnt woked as it said it would on any flight on any airline for a year."
Pros: "On Time"
Pros: "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. Super appreciative of this. :)"
Cons: "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though."
Pros: "Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good."
Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."
Cons: "Plane was hot but that seems common for these small planes during the summer."
Pros: "Excellent. Smooth staff. Lots of humor and smiles"
Cons: "No entertainment except paid WiFi."
Pros: "Delta Comfort seats"
Cons: "Delta employee who drive shuttle to connection stopped to drop off a passenger and proceed to chat w other workers thereby getting me to my gate late and missing my connection and getting me to Florida almost 3 hours later than planned. Agents at desk in JFK were rude. There was another Delta employee also on the shuttle who was the only one who seemed to show concern. He alerted the driver, called the boarding gate and led me to it."
Pros: "Flight itself was mostly fine. Adequate overhead space. Boarding process ok."
Cons: "Adequate legroom but seat space so tight could not even reach things dropped on the floor. Seats are HARD! Some USB sockets didn't work. Entertainment system is old and clunky, often didn't respond to touches. Crew was grudgingly OK, didn't seem to want to be there to help. Food was a disaster. Special meals were all wrong. Food brought was mostly terrible."
Pros: "Efficient, comfortable, on time"
Cons: "Old plane. No seat back entertainment. No USB ports"
Pros: "Flight was on time"
Cons: "I don't get it.. why airlines have no pride? Tickets are expensive! Fuel is lately cheap.. a Don't get it.. why do they keep crying and act like poor helpless companies? You are connecting 2 major cities in the US... can you please have some pride and offer a Nice airplane and not a crappy old one? Can you have some service going beyond just a soda? It doesn't make sense! When you fly in Europe with any major airline company (not low cost..), no matter how long or short the flight is, minimum you get a sandwich and abundance of drinks.. not with Delta (or any other american airline company).. pontless. We always get treated like cattle.. but they like keeping the prices of tickets expensive, don't they???"
Pros: "Was on time, in fact early. Boarding was smooth"
Cons: "The CRJ is just very small. No room in the overheads, no room below. Seat didn't recline, all average carryons have to be gate checked, the usual. Well it still beats driving!"
Cons: "Same as above."
Pros: "Easy boarding, entertainment"
Cons: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Cons: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"
Cons: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."
Pros: "Cops is always a good reason to flight"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Pros: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Cons: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Pros: "Amasing crew"
Cons: "Entertainment worked sporadically"
Pros: "Air. France usual"
Cons: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Cons: "Couldn’t understand announcements"
Pros: "On time, no hassle."
Pros: "Crew was amazing. Service and food was good."
Cons: "Random TSA check was not needed at the end when boarding."
Cons: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Pros: "Intranet wifi meant I could watch entertainment on my iPad"
Cons: "Seats are very uncomfortable"
Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Cons: "They lost my luggage :("
Pros: "Food and entertainment was awesome"
Cons: "It's awfull to sleep. Very unconfortable."
Cons: "they lost our luggage very inconvenient"
Pros: "Good quality flight"
Cons: "But delayed and lost baggage"
Pros: "Service and crew are great"
Cons: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Pros: "Very quiet"
Cons: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Cons: "My luggage was lost in Paris. Now I need to wait still."
Pros: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Cons: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."
Pros: "Quiet! No noise-canceling earphones needed. Delicious food."
Pros: "The staff was very nice and friendly"
Cons: "One hour delay without any information on embarking and another hour in the plane before departure"
Pros: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Cons: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Cons: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Pros: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Cons: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Pros: "The inflight service"
Cons: "The 3 hours delay"
Pros: "Nice food Right in time Police and customs formalities easy"
Cons: "Poor comfort in business class No entertainment at all"
Pros: "The hostesses were very kind and nice"
Pros: "Getting there on time despite delay"
Cons: "entertainment had very old media and no recent additions. Crew was not very organized"
Pros: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Cons: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Pros: "The service and food were excellent plane was clean."
Cons: "No entertainment system"
Pros: "The crew was very nice and helpful."
Cons: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
Pros: "tool me safe from one airport to another"
Cons: "wait time, food"
Pros: "The food was good, the staff was very friendly and very nice,"
Cons: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"
Pros: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"
Cons: "Late...delayed from algiers"
Pros: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Cons: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."
Pros: "Crew are efficient and friendly."
Cons: "Very small plane."
Pros: "quick flight 10 min ahead schedule"
Pros: "Food and service"
Cons: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Pros: "cookies were great"
Cons: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Pros: "Although plane was full staff moved us through quickly"
Pros: "Good service"
Cons: "I was not given my original reserve seat and no reason was given"
Pros: "Smooth. We will definitely fly AA again."
Cons: "Why are seats so small?"
Cons: "Charlotte lost my bag and will not answer"
Cons: "The flight was late with no explanation. The incoming equipment was at the gate in time."
Cons: "All Excellent"
Cons: "Sat on the ramp for an hour with no A/C, no water. Jaded crew. Not good overall."
Cons: "Plane was delayed 3 hours, then delayed 30 minutes more because a flight attendant went to the wrong terminal. AA offered food to us, but this was after I had purchased food from a restaurant in the terminal. Would have been nice to at least offer free WiFi on the flight."
Pros: "plane was completely full , but the seating seemed comfortable for the short flight ( 1 hour )."
Cons: "bags were a bit delayed in delivery to baggage claim."
Pros: "Worst flight crew in business class ....super lazy"
Pros: "Crew had great personalities"
Cons: "Late to leave and arrive"
Pros: "Very cool touchscreen players on the back of each seat."
Cons: "The lights were on 90% of the flight...a night flight."
Pros: "1) Puntuality in departing and arrival times 2) Very pleasant crew members"
Pros: "Nothing, okay the movie"
Cons: "Flight attendant in back rude from start to end for no reason."
Cons: "see above."
Pros: "Checking in and boarding the plane went fast and smoothly. The crew was very kind and friendly."
Cons: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Cons: "There were no TVs for each passenger especially for a 3+ hour long flight which was disappointing."
Pros: "Very nice crew. Thank you. I get to see my family."
Cons: "never made the flight. a day of misery thanks to poor communication within one world, AA rigidity, and chaotic long lines at FlightConnections, Heathrow."
Pros: "The crew was very nice and helpful"
Cons: "The new AA rule about not being able to bring any carry on. Next we won’t be able to get a coat or a purse on. They making it harder and harder to fly with them."
Cons: "I got tranafered to 4 different gates aand my flight was delayed for 3 hrs with no explaination and the staff didn't try to help"
Pros: "Leg room between seats"
Cons: "Temperature in the aircraft was extremely cold and when I asked the stewardess for a blanket one asked the other if there was a spare blanket and very bluntly answered no. Only toilet in economy class was cloughed up and was not functional therefore a very disgraceful situation, they sent me to the other toilet in 1st class area and there I notice several blankets on empty seats after I was told there weren’t any spare blankets."
Pros: "We had our passes available on our iPhone to assist the boarding process. Very enjoyable trip with the crew and we plan to fly AA again in the future."
Cons: "We had some light turbulence but other than flight was great."
Pros: "Power kept me working, big value to me"
Pros: "Left on time Nice flight attendants Arrived early"
Cons: "Runway time in New York"
Pros: "unAnnounced gate change"
Cons: "Running in airport"
Cons: "The crew wasn't very friendly - which is something I have noticed between AA and United. United seems to be much more friendly and welcoming."
Pros: "On time Friendly attendants Great service Mike in First Class was awesome"
Cons: "No complaints"
Pros: "Boarding was very efficient"
Cons: "Stewardess were not very friendly. Plane apparence inside was not updated needs overall refurbish Having to pay extra for 1st luggage and seat selection"
Pros: "Flight was on time. Easy to transfer luggage from an international flight to a domestic flight. The crew was accommodating. It is such a short flight that there were only pretzels and water without ice served on this flight. There was no entertainment on this flight. Small, clean plane for a less that 1 hour flight."
Pros: "The crew did everything they could for the passengers to make them comfortable and informed about the situation but unfortunately it was out of their hands."
Cons: "It may be La Guardia Airport that is the one to blame and not AA, but long story short I was on the airplane on the ground in NY for about 5 hours. We had a domino effect of things happen that caused us to be delayed and then cancelled. First a Gate change to a different terminal after boarding was suppose to begin so we had to take a shuttle over and we're still missing 50 passengers, Engine problem that required maintenance, refuel because we were in the plane on the ground waiting for so long, deplane and replane for 10 mins because of a law, on the runway and back to the gate for all these different occasions. When they finally let us off the plane after all these hours it was because of weather (although the skies were blue and the pilot was confident it wouldn't be an issue) they didn't actually cancel the flight until 5pm, my flight was suppose to take off at 9am. They were also required by law to give us free snacks Bc we hadn't eaten all day or had fresh air--these were all chips and soda...in gluten free so I had to starve. AA customer relations said they couldn't compensate because the issue that was documented in their records for my flight cancellation was because of "weather"... my flight couldn't be rescheduled until the following afternoon, making me have to cancel work 2 days in a row and pay for multiple taxis and and extra night of boarding. I will NEVER fly AA or La Guardia again."
Pros: "I liked the ease of the gate for the airplane."
Cons: "There was no entertainment. The airline did not offer a complimentary headphones, and failr sure the wifi was not even working. Also was not that big of a fan with the extra long layover. Was not a fan of the extra time in the holding pattern above Indianapolis, nor the extra time 150 feet from the gate after we landed."
Pros: "Clean, quiet, nice staff"
Cons: "Was late"
Cons: "A little bumpy"
Cons: "The gate the flight was originally on changed, however there was never an announcement made over the intercom advising of the change. When the gate I was waiting at finally showed the flight information to Toledo, I had to find what gate I my flight was now on and had fifteen minutes to make it to the correct gate. Had the original gate displayed the new information any later I would have missed my flight."
Pros: "Great announcements by lead flight attendant."
Pros: "Everything went smoothly"
Pros: "The only thing I liked was how polite and helpful the staff was at the airport."
Cons: "The flight attendants both seemed unhappy and we're not very polite. They hardly came through the cabin at all. It took a while to get anything. They mostly just stayed in the back talking to each other. The pilot didn't greet us. Just stood there when we walked in. And there was a kid screaming for most of the trip. My seat was broken and wouldn't recline. This was my first trip flying, and on the trip to Miami I flew with Delta. The service with them was tremendously better. I was really disappointed."
Cons: "Sat on the ground for an hour."
Pros: "I was shocked to finally get a snack. Seems like years since that happened. And we arrived in Indy thirty minutes early!"
Cons: "The flight was incredibly delayed."
Cons: "Flight was very late. Boarding was not good!"
Pros: "I really like the crew on this flight, they were very polite and very friendly."
Cons: "Boarding again same comment as above. Comfort was good because I had paid for an upgrade which I actually thought I was paying for the international flight but found out it was actually for the Charlotte flight which was a surprise it was not very clear from the tool. So hence the Comfort was great on this flight. But the tool needs to make it much more clear as to what you are selecting the upgrade for. Food, there has got to be something else out there other than pretzels, I understand why we do not have peanuts, but a little bit more variety would be very nice. I understand there's a cost tractor, but often pretzels tend to be fairly stale. Short flights entertainment."
Pros: "I missed my flight due to LA traffic. American Airlines was very accommodating. They put me at ease and helped reach my destination. I wasn't treated like it was my fault. They totally understood and were very compassionate. Thank you."
Pros: "No complaints. Love American!"
Pros: "Flight attendant was high spirited, funny, and very attentive!"
Cons: "Delayed due to crew member not arriving. They boarded half the plane before realizing and then made those individuals de-plane and re-board again."
Pros: "Trip was quick bags came quickly also and everyone very nice!!"
Cons: "Cost of everything in airports!! Ridiculous!!"
Pros: "The crews not responsible for AAs garbage corporate policies, and were empathetic"
Cons: "No pilots, and mechanical issues."
Pros: "The crew was excellent and the plane was new."
Cons: "The seats are entirely too close together. If I wanted to be crammed in uncomfortably close to the seat in front of me, I would have chosen a budget airline like Spirit. I am not a large person by any means in terms of height or weight, and I cannot imagine how anyone who is relatively tall could ever be comfortable on your airline. Will not likely book again."
Cons: "this was the first time a I have traveled to the US and I was stranded at the Louisville airport after the flight diverted due to bad weather. I was offered no alternative transportation to Indianapolis. I was totally lost being in a strange city without support. finally I had to take a taxi which was very expensive"
Pros: "I somehow made it to IND"
Cons: "Everything. I had to be transported by an old unsafe looking bus to a separate terminal and had to climb up and down emergency stairs (not handicap friendly), also I have 2 roller bags I carry on to every flight I have ever taken without issue and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."
Pros: "I booked an aisle seat and they did not honour it at checking"
Pros: "Ease of travel"
Cons: "The food was horrible on the plane"
Cons: "wonderful cabin crew, easy check in, lovely staff working at the gate and the air canada check in desk. 10/10 experience"
Pros: "Good service good flight fair food and nice seat."
Cons: "Biggest issue the start very lax re security, 2 people never wore their seatbelts at any time, take off and landing. They hardly checked anything."
Pros: "Entertainment system was good and seats were comfortable"
Cons: "Boarding was confusing because there were few or no announcements of which zone was boarding, and it wasn't clear exactly which desk to proceed to for boarding"
Cons: "Will never book a trip with you"
Pros: "Took off early; landed early. Helpful crew and a good amount of food and beverages were served."
Cons: "flight was too bumpy"
Cons: "My wife was denied boarding the flight because of some confusion with her documentation. This "kid" that was an Air Canada representative took it upon himself to deny her boarding because of what he claims as documentation not good enough to travel through Canada into the United States. My wife, who's green card is pending has travel authorization by USCIS that expires in Oct. 2018 that permits her to travel back and fourth from Peru to the US. She also has a special stamp from USCIS in her Peruvian passport. We tried our best to make this guy understand. He clearly did not understand the rules regarding her situation. He didn't even bother to get a manager. Furthermore, we were treated terribly by the Air Canada staff at the Lima Airport. They could see I was visibly furious. I had to leave my wife there at the airport not knowing for sure if she was ever going to get out of Peru. When I went to check in my bags, they tried to charge me $250 because both my bags were overweight. One of the gate agents tried to coax me into a fight just so they could call security. The whole thing left me shaken. Not only that, I had to make another reservation for my wife on United Airlines which costs me $1700. She had no problem boarding that flight with her documentation. I find that interesting don't you?"
Cons: "Departure and arrival was late."
Cons: "Garbage in see pocket and broken recline on seat 36k"
Pros: "Returning to London and Paris in 2018 and hope w/ no snafus"
Pros: "Nice clean plane! No luggage lost!"
Cons: "We could not check in 24 hours prior to our flight = we were unable to upgrade our seats = 6’4” husband with bakers cysts behind knees had more discomfort for 5 hours."
Pros: "Comfortable flight, very pleasant cabin crew."
Cons: "No flight entertainment at all."
Cons: "I am still in Toronto, just made it to the hotel. Due to a strike the luggage could not be checked for custums. I won't be able to fly home to Indianapolis till 12:35pm tomorrow"
Pros: "Nothing positive to say"
Cons: "Originating flight was delayed, so missed connection in Montreal and had to be rerouted. After going through 5 airports to reach our final destination, we finally made it - without our luggage!!! To make matters worse, the complete and extreme lack of empathy on behalf of Air Canada's customer service desk was less than appreciated by us.... As it turns out, Air Canada was aware all along that we would miss our connection; however, they still had us board our originating flight. The gate agent should have been conscientious and informed us that the delay was ongoing with our flight being number 22+ on the tarmac to take off, thus guaranteeing our missed connection. They should have rebooked us on another flight from our original destination vs rebooking us upon arrival in Montreal to miss further connecting flights. Very disappointed!!!!! Based on this experience alone, never again will I or my family travel Air Canada."
Pros: "Lots of leg room! Quite and relaxing."
Pros: "Upgraded to first class"
Cons: "Plane was old"
Cons: "Have no blanket to passenger"
Pros: "Great cabin crew - really friendly and helpful to passengers. Good selection of drinks. AMS-YYZ-YQG All nice enough - good leg room and nice to have a 2-4-2 seating configuration YQG-YYZ-LHR Nice to be on a 787."
Cons: "Food was bland, but as expected on a transatlantic route. Good selection of drinks. One of the suitcases missed the flight, but was promptly delivered the following day. It would have been nice if this could have been notified earlier, rather than having to wait for all passenger's luggage to be delivered before realising that our's was not there."
Pros: "I liked nothing. Lech Grabinski"
Cons: "my flight was late by 3 hours, lousy airplane, no service, no food, never again on Air Canada, even for free, Lech Grabinski"
Pros: "The crew was lovely and efficient. I like the personalized TVs"
Cons: "We left a bit late due to mechical difficulties. My light didn't really shine in the right direction. - too dark to read."
Pros: "No snacks but love flying with Air Canada. Hope it continues."
Cons: "Have to bring my own snack."
Pros: "Nice interior. Free movies."
Cons: "Air Canada is always delayed."
Pros: "Boarding process was good"
Cons: "No free snacks offered"
Pros: "I don't have much that I liked besides the fact that it got me from Venice to Montreal."
Cons: "The service from the attendants is probably the worst that I've ever had. I had to ring someone and remind someone twice that I received the wrong customs form. Finally I had to walk back to the end of the plane where I saw four stedeardesses giggling over someone's phone. I missed one of the meals because I was dozing off and when I requested some food I was told that there was none left. The entertainment is subpar. You need a mobile or device with he app already installed. And even so the movies and shows are outdated and not very entertaining at all. On top of that, both legs of my flight my outlet was not working and not charging my device. Air Canada rouge- never again!"
Pros: "The Air Canada ground and flight crews did the best they could in a bad situation."
Cons: "Where do I start? Maybe by saying that I'm really not a complainer. I'm really not. I know there are understandable, although not always pleasant, occurences and situations that cause or contribute to things. But this shuttle flight was a disaster of poor airline planning. The 1.5 hour flight kept getting delayed again and again and again. The assigned gate got changed 4 times and we found ourselves having to walk with our bags from one to another. It finally took off at 12:30 at night with an ORIGINAL departure time of either 8:40 or thereabouts. You're talking about a 4 hour delay. Weather? Raining, but nothing that was serious. It was just, well, raining. No explanation was ever given for the delay although, uhh, complimentary bags of pretzels were handed out. I felt bad for the ground and flight crew. They had to deal with us less-than-pleased passengers and, really, the delay was beyond their control. Which leads me to believe poor scheduling by Air Canada of available planes was a reason. It was all very, very bad and, given a previous flight 10 days ago that took 5 hours instead of the scheduled 1.5, we'll never use Air Canada again."
Pros: "TV screens and entertainment were nice."
Cons: "I would like to have the two meal options be one with meat and one without. The quality of the meal could have been better."
Cons: "We missed this connecting flight"
Cons: "I couldn't check in early on line because my original flight was cancelled but the notice came out after early check in started. The seats also seemed more narrow than other airlines (even after I paid to get a seat (a result of not being able to check in early)"
Pros: "Nothing specific"
Cons: "Old plane, broken headphone jack, ignorant cew"
Pros: "On time."
Pros: "Crew was excellent"
Cons: "Long delay while a new crew was flown to Toronto. Has root cause of original delay been identified and steps taken to ensure it doesn't happen again?"
Pros: "I missed my flight because of traffic and they changed my flight free of charge."
Cons: "I tried calling the airline while stuck in traffic and could not get through to anyone. The recording said it would be 30 minutes before someone would answer. DEPLORABLE!"
Pros: "Nice to be on a larger plane"
Cons: "Staff was rude, Flight attendant was not. Very bad terminal-small, packed, no seating, no help. I was using w/c help but was passed from one person to another, was left at gate with no help to get to another gate or anything. I had suitcase, bag AND a w/c to manage by myself. Difficult to get to bathroom let alone try to get anything to eat or drink( so I didn't). Delays x3. Staff didn't know what was going on. (Other flights also) couldn't hear announcements."
Pros: "Made it home safely"
Cons: "Flight hour late to take off. Also food service lacking. We were in back rows and meat dish out of stock fir both lunch and snack."
Cons: "Late and overbooked Toronto Airport Dodd is bad. --- no veggie optional"
Cons: "almost all planes were delayed...this one was delayed by 2.5 hours. After being up for 20+ hours traveling from abroad, it was a bad experience to have to wait so long for planes to arrive for last leg of journey"
Pros: "Some good movies"
Cons: "Ran out of both dinner and breakfast options, for whatever was left."
Pros: "Check in and boarding process ok."
Cons: "Had to buy meal on the SFO-Montreal leg, which was at the snack/wrap level. Constraint space seats."
Cons: "The vegetarian meal was awful"
Cons: "Three hour delay with no real explanation is unacceptable"
Cons: "Bread dry and no choice . Fresh fruit would be refreshing"
Pros: "The crew did a fine job after a hard day."
Cons: "The monitor showed delay after delay--finally at 2 1/2 hours--and no one ever made any announcement. Customer service desks were closing and there was no agents at the gate. Customers did not get any information about why they were leaving at 23:25 rather than 20:55. Finally one agent started to fill us in but no announcements in gate area. This was a really unpleasant delay situation. We needed a lot more information and gate agents to help out. I will strongly try to avoid Air Canada in the future. Overall two thumbs down on the experience."
Pros: "Friendliness of flight attendant. Plane clean and newer than others I've flew on."
Cons: "Lack of more flights throughout the day. Also sometimes flights are late as there are crew changes or planes flown from other cities to Toronto to accommodate the flight. Making departures late to leave. In spite of this, I would still fly Air Canada."
Pros: "The sits were comfortable. More space between sits."
Pros: "On board service Comfortable seating and space On time dep. & arrival"
Pros: "Once the plane finally took off, the flight was fine. The plane is a commuter jet, and so the seats aren't very comfortable. But the flight is only a little over an hour; so the comfort level is okay."
Cons: "At first the plane was listed as delayed for 30 minutes. Then it changed to an hour, then two hours, then four hours, and finally five hours. The delay was weather related, and Air Canada can't control the weather; but I wish they would have been honest about the length of the delay instead of stringing us along with anticipated departure times for five hours."
Cons: "That i showed up in maple time and the plane was oversold, then they put me on another flight which made my pick up at another airport costly!"
Pros: "We had an issue with the baggage which h we were able to resolve quickly and easily and get some money back."
Cons: "The Boarding was not fair. The most horrible experience in my life and the Customer Service made me felt like a delinquent."
Pros: "Th Roland was very good as was the entertainment from BOS to SFO, but may as good from SFO TO OGG. They plane was older smaller and the entertainment ability was lacking from SFO TO E"
Cons: "The maple crisps were excellent from BOS to SFO. The pretzels were boring from SFO to BOS."
Cons: "Flight was very late departing"
Pros: "All was perfect!"
Cons: "The sounding was off like the place to insert the Jack was broken"
Pros: "Crew was friendly"
Cons: "Seat spaces were so small I thought I was flying spirit. And you have to pay for WiFi"
Pros: "Easy boarding and finding seat; good food and liked that wine was available, good movies to choose from"
Cons: "Seat was not comfortable, I am 5'1" and the head rest was too high, fortunately I had my own foam neck support. Bathrooms could use more cleaning during flight as one was grossly covered with urine right after turbulence was experienced. One crew member appeared to be having a bad day and seemed unhappy to be at work and was impatient with all."
Pros: "They were very kind to my very tired toddler for a late night flight."
Cons: "I was exiting your airplane bathroom and my wife was entering when the flight attendant placed her arm in front of my wife and said, “I’m sorry but I’m working so that means I have dibs on this bathroom.” She then entered the bathroom and shut the door on my wife’s face. I was furious and speechless to witness such frank rude behavior and horrible customer service. I would like to think that United Airlines prides itself on better customer service than this. My wife and I have other choices when we fly and we will certainly think twice before we fly United Airlines again."
Pros: "Plenty of entertainment channels to keep you occupied and your mind away from the fact that you're flying United Airlines, a code-share flight, and that you're not actually on ANA. Bait and switch."
Cons: "99% of everything. United Airlines is horrendous. Truly dreadful in every way imaginable. An embarrassment to the USA's Airlines industry. Avoid."
Pros: "It was on time and crew was pleasant. No delays."
Cons: "So crowded! So much less space than there once was."
Cons: "Delay caused missed flight. Staff did not accomidate efficiently. Ended up on a much later flight and was treated unfairly."
Cons: "It was boiling hot on this flight."
Cons: "My suitcase was broken. I will never fly United Airlines again."
Cons: "WiFi for $39.99, used to be $19.99 before."
Pros: "MUY BUEN SERVICIO EN UNITED ME GUSTA MUCHO VIAJARVEN UNITED"
Cons: "Thought we were going to have to spend the night on New Jersey. Because of it. No apologies or compensation. As a result, we didn't get home until almost 3:00 A.M."
Cons: "Flight was cancelled, customer service was useless."
Pros: "Good schedule, leaves at 6pm and arrives at 8pm. Many nonstop flights during the day to SFO."
Cons: "We sat on tarmac for over 40 minutes since construction at SFO was going to cause is delays. Ended up being delayed 30 minutes. The flight was completely full and I got a middle Economy seat. United Basic Economy is terrible, makes flying United honestly worse than Spirit."
Cons: "While boarding the plane, another passenger was sitting in our seat. When I asked to see her ticket she explained she didn't have a ticket and didn't need one? I'm a flight attendant!!! Very rudely. The attitude in some of the flight attendants is wrong !!! You work in customer service help find solutions don't create problems."
Pros: "Crew allowed me to sit beside my wife in economy plus seating."
Cons: "United Airlines lost my luggage in Chicago after going through customs."
Cons: "The boarding process is chaos. By the time my group is called, an announcement is made about running low on overhead space and some may need to check in their carry ones. Happens on every United flight? On the flight from Vancouver, the wifi wasn't even working."
Pros: "The flight was fine once we were airborne."
Cons: "The flight was delayed SEVEN times. After boarding, we sat on the ground another hour. We didn't take off until almost 5 hours after the expected departure. Baggage claim took over 30 minutes, as well, which was exhausting after midnight when we were supposed to get in at 8."
Cons: "Was supposed to arrive in time for my speaking engagement - since I was the speaker, I was very upset I missed it!!!"
Pros: "I like that the seats were more comfortable and had at least some padding."
Cons: "The gate had no comfortable seats and looked like a minimalists ' lounge. The gate agent did not actively give any updates to the boarding process."
Cons: "We were bumped and cancelled our reservation"
Pros: "Surprised! My experience with United has typically been very poor. It's usually my last choice when choosing an airline. This is the first time I can honestly say I had a good experience on United. Plane was new, seats were very comfortable ans spacious (very rare), attendants were all under 70 years old and service was spot on. Huge change from the United I know."
Cons: "You have to pay for satellite TV, usually free on other major carriers."
Cons: "After boarding onto the aircraft, I asked a flight attendant if I could move from a middle seat and into a row with no occupied personnel. He said I couldn't because personnel were still boarding, and I promise you that there was only 3 people behind me in line, none of which sat in that row. I figured he would tell me I could move after the remaining 3 personnel boarded, but he did not and I sat uncomfortably that entire flight."
Pros: "Ifot like tga ser vive"
Pros: "Nice new large plane, boarding was quick and the flight was fast"
Cons: "The food was terrible"
Pros: "The flight got us to where we were going."
Cons: "United waited until last minute to give seat assignments. Out party was split up throughout cabin (departing and returning flights). No entertainment on flight. Most unorganized carrier I've flown with."
Pros: "Made the flight-arrived home early-good landing!"
Cons: "Racing to make it-thought we hadn't."
Pros: "On time"
Cons: "Touch screen on the outgoing flight was awful...the right half didn't work so pretty much no selections could be made. The return flight screen functioned ok. Also, no USB charge port on either flight!"
Pros: "Late boarding, other then that ok."
Pros: "Comfortable the entire trip! 1st class is the only way I will travel any more especially flying all the way across the country! Thank you United!"
Pros: "That it ended."
Cons: "Sitting between two large people, with no room to even put my shoulders back, it was a miserable 3 and a half hour flight. Back support was horrible as well. Wish it at least had some TVs to help pass the time, but no such luck. Would not recommend United."
Pros: "The struf waffles"
Cons: "Every thing went well"
Cons: "Plane too small to support carry-on suitcases, so everyone had to check them gate side and then wait for them right outside plane. All the hassle of carry-on (carry belongings through airport) without the perk (having belongings available during flight)."
Pros: "Quick easy boarding"
Cons: "A bit of delay not to bad though"
Cons: "The flight was canceled with no explanation or an offer to reschedule. The next flight available was tomorrow afternoon which was not acceptable. When I asked customer service about a refund I was told to go to the website, but it was not guaranteed. Highly disappointed."
Pros: "That I finally got home although it was 4 in the morning!"
Cons: "Delays started early in the afternoon and continued for several hours. At one point the flight was cancelled. About 30 minutes later another flight was created with a 1-3 am flight. We should have been given an option to fly this late or rebook for free. It was too late to travel at this point."
Cons: "everything else"
Pros: "Never got on"
Cons: "Never had a chance to find out if I would like it or not."
Pros: "The staff was helpful and friendly and boarding was fast"
Cons: "There was gooey stuff in the cracks of the inside paneling near the seams where something had seeped in, but overall, not bad. There was no entertainment other than their magazine provided, so that is not applicable."
Airlines flying from Luxembourg to Indiana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Luxembourg to Indiana
Masks required on board, masks provided on flights from Luxembourg to Indiana
Social distancing seating
Middle seats unavailable to book on flights from Luxembourg to Indiana
Testing for antibodies, testing for symptoms for flights from Luxembourg to Indiana
Waiving of change fees. Search flexible flights from Luxembourg to Indiana